Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Purpose of the Job

Assist the Centre Manager in implementing the eldercare project and managing the Active Ageing Centre effectively.

Key responsibility areas:

• Conduct regular individual or partnered home visits to private and HDB residents.
• Maintain accurate records of home visits and client attendance.
• Utilize screening tools to assess seniors and facilitate mind-stimulating activities.
• Ensure seniors' participation in planned programs and follow up accordingly.
• Refer seniors to appropriate services in financial and counseling domains, providing support and escalating urgent cases as needed.
• Compile and submit reports, claims, documentations, or statistics to internal and external stakeholders.
• Handle simple claims and issue invoices as required.
• Assist in administrative duties as needed.
• Undertake additional responsibilities as assigned by the Centre Manager/Management.

Required qualifications and experience

• Bachelor's degree in Social Work or a related discipline preferred.
• Previous experience in healthcare or senior care centre setting is desirable.
• Proficient in MS Applications like Excel, Words, Powerpoint.

Required Competencies

• Self-motivated individual with excellent coordination and organization skills.
• Patient and tactful with strong interpersonal skills.
• Skilled in both written and spoken English, Chinese, and local major dialects to effectively engage with seniors.

Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9 to 6 p.m

Salary : $4,000-$5,000 + commission

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Channel Account Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage the channel strategy by identifying/building/maintaining connections with key management stakeholders and new partners.
• Drive profitable growth and market share growth within the partner network, enhancing sales performance and revenue.
• Present and create/bring awareness of the organisation’s products portfolio.
• Identify opportunities for broader engagement within client organizations and subsidiaries.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years of relevant sales experience.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are looking for a driven and detail-oriented IT Project Manager to support the Head of PMO in driving the implementation of projects. This role involves working closely with both internal and external stakeholders to ensure timely and successful project completion. The successful candidate will lead cross-functional teams and manage multiple projects, from inception through post-implementation support.

• Working Hours: Mon-Fri (830am-545pm)
• Working Location: Jurong West
• Salary Package: Up to $8k (basic)

Key Responsibilities:

• Collaborate with business analysts and stakeholders to evaluate technical solutions and build comprehensive business cases, including project timelines, budgets, and ROI.
• Align stakeholders on workstream objectives and deliverables.
• Manage the tendering process in coordination with the procurement team and evaluate proposals to award tenders.
• Develop and maintain project plans, including detailed activities, resources, and timelines, ensuring proper documentation.
• Lead project teams (internal business users, IT teams, external vendors) to deliver required outputs such as functional requirements, business process maps, testing strategies, and implementation plans.
• Monitor and review project progress, adjusting schedules and resources as needed to meet business operations requirements.
• Coordinate with internal Business/IT stakeholders and external vendors to establish project priorities and timelines.
• Facilitate change management by supporting user training and coaching.
• Oversee change request processes, ensuring issues are escalated promptly.

Requirements:

• Bachelor's degree in Information Management, Computer Science, Information Technology, Business Management, or a related field.
• At least 5 years of IT project management experience
• Proven track record in delivering large-scale Commercial Off-The-Shelf (COTS) solutions and managing diverse internal/external stakeholder groups.
• Strong project management skills with the ability to handle multiple concurrent project tracks.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

• This authorizes us to:
  Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
  

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles & Responsibilities

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

One Marina

M-F, 8.30am to 5.30pm

$5,500 max x 14 + VB

Job Responsibilities

• Salary management: Payments, deductions, tax returns, Treasury data submission
• Recruitment & Onboarding: Manage end-to-end recruitment processes, including of job postings, interviews, and onboarding new employees.
• Managing EP and SP Application, Renewal, and Cancellation
• Management of HR-related regulations: Salary, attendance, benefits etc
• Updating and implementing employee’s handbook and organization’s HR policies
• Preparing and submission of IR8A and tax clearance
• Implement performance management programs to monitor employee progress. Coordinate performance appraisals, manage of employee evaluation system and results
• Supporting on dealing with grievances and disciplinary issues

How to Apply: Send your resume and indicate the role you're interested in to:

Purpose of the Job

Plan and organize a diverse range of activities and programs for active ageing services and inter-generational programs. Support the Centre Manager in implementing the eldercare project at the Active Ageing Centre.

Key responsibility areas:

• Support the planning, coordination, and organization of outreach and public education events targeted at the general public.
• Collaborate in the creation of outreach and corporate communication materials, such as signage, posters, banners, collaterals, messages, or emails, for mass communications.
• Develop, review, and implement new membership programs aimed at engaging the public.
• Facilitate the orientation and coordination of training sessions for volunteers.
• Compile and submit reports, claims, documentations, or statistics to both internal and external stakeholders.
• Undertake any other responsibilities as delegated by the Centre Manager or Management.

Required qualifications and experience

• Holds a Bachelor's degree in Social Work or a related discipline.
• Proficient in planning activities and programs, with prior experience in outreach initiatives.
• Demonstrates strong proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

Required Competencies

• Self-motivated with strong coordination and organization skills.
• Patient and tactful, exhibiting exceptional interpersonal skills.
• Competent in developing, organizing, and executing communication materials for programs.
• Skilled in both written and spoken English, Chinese, and local major dialects to effectively engage with seniors.

• Well Established Company
• Basic $6000 - $8000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Sales Strategy Development: Develop and implement effective sales strategies to achieve sales targets in the healthcare, life sciences, and pharmaceutical sectors.
• Business Development: Identify and pursue new business opportunities within these sectors, leveraging industry knowledge and networks.
• Client Relationship Management: Build and maintain strong relationships with key clients, including hospitals, research facilities, and pharmaceutical companies, ensuring high levels of customer satisfaction.
• Market Research: Conduct market research to stay informed about industry trends, competitor activities, and potential opportunities, providing insights to adjust sales strategies accordingly.
• Marketing Collaboration: Develop promotional materials and campaigns tailored to target audiences, enhancing brand visibility and market penetration.
• Sales Presentations: Prepare and deliver compelling sales presentations and proposals to prospective clients and consultants, effectively communicating the value proposition of our ductwork solutions.
• Contract Negotiation: Negotiate contracts and close deals to secure new business, ensuring mutually beneficial terms and conditions.
• Sales Reporting: Provide regular sales reports and forecasts to senior management, highlighting achievements, challenges, and areas for improvement.
• Compliance: Ensure compliance with industry regulations and standards, maintaining the highest levels of integrity and professionalism.
• Industry Representation: Represent the company at industry events, trade shows, and conferences, networking with potential clients and partners.
• Team Leadership: Train and mentor junior sales staff, providing guidance and support to help them achieve their sales goals and develop their skills.
• Customer Feedback: Gather and analyze customer feedback to improve products and services, ensuring they meet the specific needs of the healthcare, life sciences, and pharmaceutical sectors.
• Product Knowledge: Maintain up-to-date knowledge of our ductwork products and services, as well as advancements in HVAC technology relevant to the target sectors.
• Collaboration with Engineering: Work closely with the engineering team to ensure that client requirements are accurately translated into technical specifications and project plans.
• Budget Management: Develop and manage the sales budget, ensuring efficient allocation of resources to maximize ROI.
• Sales Training Programs: Design and implement sales training programs to enhance the skills and knowledge of the sales team.
• Customer Retention Strategies: Develop and execute customer retention strategies to ensure long-term client satisfaction and loyalty.
• Performance Metrics: Establish and monitor key performance metrics to evaluate the effectiveness of sales strategies and initiatives.

Job Requirements:

• Possess minimum Diploma / Degree in Business, Marketing, Engineering, or a related field with minimum 3 years relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Hair Scalp Consultant / Manager | Orchard | Up to $5k

Basic Salary: $3000-5000 + Commission

Working Hours:
Monday - Friday: 11am to 9pm
Saturday, Sunday & PH: 10am to 6pm
7 off days per month

Working location: Orchard

Job Scopes

• Build rapport and establish effective relationship with customers
• Provide professional hair and scalp advises to customers
• Be accountable for Individual sales targets
• Collaborate with team members to achieve team sales targets
• Handle the required outlet administrative work

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Branch Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

Roles & Responsibilities

· To oversee the entire operation of the projects.

· To execute the order and decision of the management committee.

· Coordination with all sites' personnel to ensure smooth workflow.

· To coordinate and liaise with drafter to propose, amend and submit all related drawings.

· To coordinate and liaise with all projects subcon and workers to ensure smooth workflow.

· To attend meetings with clients; prepare all necessary documents/materials submission of the project.

· To submit all Schedules, Procurement, Documents on time.

· To report any work / any incidents to your superior. When problem arises at site, to have initiative to solve or consult your immediate superior for assistance.

· To keep track of site documentation records for easy reference.

· To conduct In-house Toolbox meeting and to ensure all safety issues at site.

· Budgeting and planning in execution of on-going works and tenders.

REQUIREMENTS

· Diploma / Degree in Civil Engineering / Architecture or equivalent.

· At least 3 years of relevant experience in Construction Industry.

· Preferably able to start work immediately or at short notice.

POSTING - SHOP BEAUTICIAN

(SGD 2,500-SGD 6,000 +) BASE ON EXPERIENCE

Company address （FAR EAST PLAZE）

I. PERSONALITY AND CHARACTER REQUIREMENTS

* Able to work independently

* 6 days work week

* Other ad-hoc duties instructed by the manager

* Experience in interpersonal skill

* Willingness to work in a team

2. JOB RELATED EXPERIENCE

* Possessed related skills in beauty trade

* Knowledge of current updated beauty equipment and skin care knowledge

* Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)

* Strong negotiation and selling skills, well groomed and presentable.

* willing to upgrade and learn new knowledge and skills. Training will be provided.

Express your interest via WhatsApp to +65 94875686

* please introduce yourself and job history

聘请 - 美容师

（SGD 2,500-SGD 6,000+） 根据经验而定

工作位置（ FAR EAST PLAZE ）

1.性格及品格要求

* 能够独立工作

* 人际交往能力方面的经验

* 每周工作6天

* 经理指示的其他临时职责

* 愿意在团队中工作

2.工作相关经历

* 拥有美容行业相关技能

* 了解当前最新的美容仪器和护肤知识

* •能够说基本的中文和英语，与不同种族的客户保持良好的售后关系。（大多数客户说话仅限英语和中文）

* 娴熟的谈判和销售技巧，自身状态形象得体大方

* 愿意升级和学习新的知识和技能，将提供培训

有兴趣申请者，通过WhatsApp发送至 65 94875686

* 发送时请介绍下你自己和工作经历

Job Title: Admin Manager
Location: St. Hilda’s Primary School, 2 Tampines Avenue 3, Singapore 529706
Contract Duration: 21 October 2024 – 20 October 2025

Working Hours:

• Monday to Thursday: 8.00am – 5.15pm (inclusive of a 45-minute lunch break)
• Friday: 8.00am – 4.45pm (inclusive of a 45-minute lunch break)

Note: Personnel may be required to start earlier or later based on school needs, with corresponding adjustments to the end time.

Job Objective:

The Admin Manager will support school leaders by overseeing the operational, financial, procurement, and human resources functions within the school. The individual will ensure efficient execution of school processes by following prevailing policies, guidelines, and systems.

Key Responsibilities:

• Oversee the school’s operations, ensuring processes are executed effectively and in compliance with relevant policies.
• Manage and allocate the school’s budget and resources efficiently.
• Utilize IT systems and technology to enhance operational processes and increase productivity.
• Support school leadership in operational decision-making and process improvements.

Required Qualifications, Skills, and Experience:

• Experience: At least 3 years of experience in one or more of the following areas is preferred, especially in a managerial role:Finance
  Procurement
  Human Resources
  General Administration
  Project Management
  
• Skills:Strong leadership and communication skills, with the ability to work collaboratively in teams.
  Excellent organizational skills, with the ability to multitask in a dynamic environment.
  Strong analytical and critical thinking abilities, with an understanding of operational contexts and timelines.
  Proficiency in Microsoft Office applications and a willingness to use IT systems for school processes.
  

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Job Responsibilities:

• Oversee and manage the designated outlets and its operational and manpower planning

• Involving team members recruitment and hiring

• Involved in employees' disciplinary issues and outlet manpower needs

• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set

• Ensure all operation’s standard operating procedure (SOP) are in compliance with the company

• Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines

• Handling or dealing with customer feedback, complaint

• Well versed in menu and operations, train and lead the team to achieve higher performance

• Perform other ad-hoc duties or projects assign as required or requested.

• Able to work with long working hour, weekend and public holiday

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

To meet its regional expansion plan, an established F&B Group is looking for suitable candidates to fill the following position:-

AREA MANAGER (F&B)

Location: Central

Responsibilities:-

• Oversee and ensure the smooth operation of F&B outlets.

• Lead and motivate staff to achieve operational goals, sales targets and profitability.

• Maintain high levels of Quality, Service and Cleanliness of the outlets.

• Meet and maintain hygiene, sanitary and work safety standards at all times.

• Responsible for recruitment, training and retention of staff.

• Plan staff schedules to achieve optimal operational standards within budgetary limit.

• Handle customers’ complaints professionally and satisfactorily.

Requirements:-

• Min GCE 'O' level / Higher NITEC / Diploma with at least 5 years of F&B experience as a Senior Restaurant Manager managing 2 or more outlets OR 3 years relevant experience as an Area Manager preferably from QSR industry.

• Highly motivated, customer-centric and good team player.

• Has an eye for details and possesses good project/programme management skills.

• Possesses strong interpersonal, communication and leadership skills.

• 6 days week – including shift work, weekends and public holidays.

Interested candidates are requested to send in their CVs preferably inclduing the following:-

1. Current &Expected Salary

2. Date of Availability

3. Reason(s) for Leaving

(We regret that only shortlisted candidates will be notified)

Job Summary:

As a Restaurant Manager in Training, you will work closely with our management team to learn the ins and outs of restaurant operations. This is an excellent opportunity for individuals looking to advance their career in the food and beverage industry. You will receive hands-on training in various aspects of restaurant management, including staff supervision, customer service, inventory management, and financial reporting.

Key Responsibilities:

• Assist in the daily operations of the restaurant.
• Train and supervise staff, ensuring high standards of service.
• Help manage inventory and order supplies as needed.
• Support the implementation of marketing initiatives to attract new customers.
• Monitor and analyze financial performance, including sales and labor costs.
• Address guest concerns and ensure a positive dining experience.
• Participate in staff meetings and training sessions.

Qualifications:

• Looking for a career in F&B or interested in a career switch
• 1-year relevant experience in Fast Food or Quick Service restaurant
• Good written, verbal, and interpersonal skills
• Good leadership skills organizational and planning abilities
• Motivated, result-oriented and a fast learner
• A positive attitude and willingness to learn
• Willingness to work overtime if required
• Ability to engage in physical activities which requires long hours of standing during the work shift

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.

Application Process:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected]. We look forward to hearing from you!

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About our client

Our client is a well-established and reputable leader in the automotive industry.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Assistant Service Manager / Service Manager

Overview:

• 5.5-days work week (alternate Saturday);
• Workplace at Redhill / Leng Kee

Job Responsibilities:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure the business objectives. KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly;
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses;
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards;
• Maintain workshop efficiency, productivity and utilization usage for workshop staff through close monitoring via daily time analysis report;
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally;
• Maintain and ensure that the service centre meet the governmental regulations such as Workplace health and safety of client’s workshop and frontline employees;
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipment are maintained and meet Principal’s retail standard requirements;
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and others;
• Assess the need to purchase and authorise the ordering of workshop consumable items, tools and equipment;
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives;
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel;
• Maintain and strengthen customer service processes to improve customer satisfaction at all times;
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies;
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement;
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets;
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends;
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction;
• Setting up and control of proper warranty structures and procedures according to Principal’s regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job Requirements:

• Degree in Engineering preferably in Mechanical Engineering or Business / Financial Studies;
• Broad understanding of all aspects of the automotive industry;
• Minimum 5 years of experience in premium brand automotive business;
• Minimum 5 years of management experience;
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service;
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications);
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole;
• Result-driven individual with strong business acumen;
• Aggressive and forward thinking;
• Ability to analyse and use Financial Reports;
• Excellent communication skills, including presentation effectiveness;
• Well rounder conceptualization skills, creative, ideas generator;
• Well rounder personal effectiveness with good negotiation and influencing skills;
• Emphasis on performance, goal and team orientated.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)