Reporting to the Deputy Director, Human Resource, you will manage your team and provide full spectrum of HR support to the assigned BUs (approximately 200 to 250 headcount).

Job Responsibilities:

• Handle full cycle of end to end HR operations for the assigned BUs which includes recruitment, on-boarding/off-boarding activities, performance and talent management.
• Partner HODs to improve work relationship and resolve complex employee relations, thereby improving work productivity and promoting employee retention.
• Provide HR consultancy and advice to HODs including rendering guidance in HR Policies and interpretation.
• Supervise the team in benefits administration including yearly leave initialisation, workmen compensation claim submission and all medical claims matters.
• Liaise with Finance department in the yearly employee insurance review and renewal.
• Support in HR transformation initiatives which involves work processes improvement and embracing new ways of working.
• Responsible for review of HR policies.
• Involved in key compensation and benefit activities such as Salary Increment, Performance Bonus, Promotion and Manpower Budgeting exercise.
• Any other duties as assigned.

Requirements

• Degree or Diploma with at least 10 years of HR generalist and/or HRBP experiences in HR Operations, compensation and benefits, recruitment, employee engagement and retention. Prior experience in payroll processing is not a must but will be advantageous.
• At least 3 years in a HR managerial role or similar capacity. Candidates with more years of relevant experiences can be considered for the Senior Manager position.
• Strong Ms Excel skills and experienced in using HRIS like Prosoft Unit 4.
• Strong written and verbal communication skills.
• Meticulous with details, passionate about people and with a hands-on mentality.
• Resilient and organised, with a strong sense of urgency and work well in a fast-paced environment with multiple priorities.
• Mature and resourceful, with the ability to define and solve problems, analyse situations and make sound decisions.
• Familiar with budgeting and benefits administration like WICA claims, as well as prevailing HR practices and legislations.

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.

Requirements:

• Recognised Degree with at least 8 years of working experience in customer / patientservice operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience indeveloping, evaluating and conducting service training is essential
• Strong command of English language and a second language
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

We are seeking a highly skilled and experienced Team Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, strong leadership skills, and a proven track record in managing cybersecurity projects. This role involves working closely with client to identify security risks, develop mitigation strategies, and implement solutions to protect their information systems.

Responsibilities:

• Lead and manage cybersecurity consulting engagements, ensuring the delivery of high-quality services to clients.
• Conduct comprehensive security assessments, maturity assessments, and risk assessments.
• Develop and implement cybersecurity strategies, policies, and procedures tailored to client needs.
• Collaborate with cross-functional teams to design and deploy security solutions
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 5-8 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Responsibilities:

• Develop and maintain relationships with IT vendors and suppliers to ensure optimal procurement terms and performance.
• Assist in creating and implementing sourcing strategies for IT products and services to meet organizational needs.
• Support negotiations of contracts and agreements to secure favorable terms and pricing.
• Conduct market analysis to identify trends and opportunities in IT procurement.
• Oversee the creation, tracking, and management of purchase orders for IT equipment and services.
• Assist in managing the IT procurement budget, ensuring adherence to financial guidelines.
• Ensure procurement activities comply with company policies and regulatory requirements.
• Work closely with IT and other departments to understand their procurement needs and align strategies.
• Prepare reports on procurement activities, cost savings, and vendor performance for management review.

Requirements:

• Minimum Bachelor’s degree in related field
• Minimum 3 years’ of experience in sourcing and procurement
• Experience with e-procurement software/ platforms preferred (for e.g. Ariba, Coupa, Oracle, Zycus, etc.)
• Those with CIPS certification will have an added advantage

Queenie Chua

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Marketing and Communications Manager

Picture yourself starting your day surrounded by the joyful sight of children playing together on the school field. As our M&C Manager, your role involves developing, organising and implementing long-term marketing strategies and short-term initiatives. Today, you're capturing moments of students in action, creating engaging content for a diverse audience. Working alongside a dedicated team of experienced teachers and business staff, each with their unique cultural background, you contribute to providing a secure and welcoming environment for children aged 18 months to 12 years.

Are you a dynamic, passionate marketeer and communications expert who thrives in a diverse, hands-on environment? Do you take initiative, create fresh content and drive the school’s marketing strategy? If so, this role might be the perfect fit for you.

The role

As part of our effort to boost brand awareness and generate leads, you will plan, execute, and evaluate advertising campaigns such as Instagram posts, Google Ads and Facebook Ads. As our M&C manager, you oversee the school’s social media accounts, ensuring that all platforms deliver consistent, engaging, and on-brand messaging.

Success in this role also requires leading the redesign of our website and serving as the main point of contact for event management, including open houses, school fairs, and community engagement activities. In this role, you will collaborate with the Principal and school leadership to align marketing efforts with broader school goals.

In your collaboration with our Finance department, you monitor expenditures and optimise resource allocation. You will work closely with colleagues in the Business department, teachers, and the Principal and school leadership to promote Holland International School within Singapore and internationally.

Your responsibilities

• Drive our school’s marketing with passion and purpose by planning, designing, managing and evaluating the marketing (and communications) activities aimed at our target audiences.
• Track the performance of marketing activities using KPIs (e.g., enrollment trends, web traffic, lead generation) and present regular reports and actionable insights to the Principal and school leadership for data-driven decisions.
• Develop and oversee communication materials like brochures, newsletters, and digital content, strengthening the school’s visibility and reputation among all stakeholders.
• Act as the school’s spokesperson, managing media relations, and building relationships both externally with media outlets and internally with staff, parents and stakeholders.
• Analyse campaign performance (ROI, audience reach) and provide recommendations for ongoing improvements.
• Collaborate with the Principal and school leadership to position Holland International School as a leading choice for international education in Singapore.
• Maintain up-to-date website content and optimise SEO to increase organic traffic.
• Partner with the Admissions department to ensure event success and alignment with strategic objectives.

You have:

• A Master’s or Bachelor's degree in Marketing/Communication or a related field
• Minimum of 5 years experience in marketing, preferably in the education sector
• Experience as a team lead, actively and successfully driving the marketing strategy within an organisation by taking initiative and liaising with senior management.
• Proven experience in developing and executing successful marketing strategies, with strong project management skills and a hands-on mentality.
• Experience with budgeting and resource management processes and expertise in social media management, SEO, SEM, and Google Analytics.
• A proven track record creating content for social media such as Instagram, Facebook, and LinkedIn
• Proficiency in design tools such as Adobe Creative Suite, InDesign, Canva, and content management systems.
• The ability to work independently as well as collaboratively
• Excellent English communication and writing skills. Proficiency in Dutch, Mandarin and/or French is a plus.

We offer you

A temporary contract until June 30th from the date of employment (potential for renewal). Part of the benefits package is a salary ranging between SGD 5,000 to. SGD 6,500, a monthly transport allowance and 25 holidays based on a year contract, all based on a 40-hour workweek.

Application process

Candidates who believe they meet the requirements may send their application addressed to Tjitske Klasen, HR Officer: [email protected].

The application must include the following:

• Cover letter
• Curriculum Vitae
• 2 referees

Shortlisted candidates will be invited for an interview at our school.

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 5 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

You are required to establish and maintain effective relationships with specialist doctors, provide support to doctors including timely updates and promotion of hospital's services and capabilities. You will need to act as a bridging agent between Thomson Medical Centre (TMC) and the various doctors/staff.

PRIMARY DUTIES & RESPONSIBILITIES

• Establish and maintain effective relationships with specialist doctors.
• Maintain regular contact with doctors, establish close rapport including addressing any feedback on matters in relation to hospital services.
• Provide support to doctors including timely updates and promotion of hospital's services and capabilities.
• Resolve doctor-related matters and provide regular updates at Doctor Relations meetings.
• Facilitate the orientation of all hospital services to newly accredited specialists.
• Prepare weekly and monthly Doctors' Report.
• Contribute as a team to the targets set for deliveries and admissions through proactive initiatives to motivate patients to choose TMC as their preferred hospital.
• Engage and expand the pool of O&G in private practice to send Deliveries and Gynae cases to TMC.
• Recruit new doctors to take up clinic space in TMC.
• Lead the development of new doctor initiatives independently and organize regular doctor networking events.

SECONDARY DUTIES & RESPONSIBILITIES

• Identify areas of improvement to delight and elevate specialist/customer overall experience.
• Provide supportive role to hospital staff, i.e. corporate events, public talks, medical events (CME talks).
• Assist and deliver festive goods to doctors and clinic staff (e.g. Nurses' Day, Christmas, Chinese New Year and Mooncake festival).
• Any other duties and responsibilities that may be assigned by the Reporting Officer and company from time to time based on the company's needs.

REQUIREMENTS

• Degree in Healthcare Administration, or related field.
• Minimum 5 years of experience, relevant experience in healthcare and hospital services advantageous.
• Strong leadership communication, interpersonal, and relationship-building skills.
• Analytical, with good problem-solving skills.
• Ability to work independently and as part of a team, motivating and collaborating with other business department.
• Strong organization and time management skills.
• Proficient in Microsoft and data analysis tools.
• Action orientated with ability to work quickly and efficiently in a fast moving environment.
• Proactive attitude with good initiative.

Responsibilities:

· Lead and manage the project team, ensuring alignment with client goals, schedules, and deliverables.

· Develop, update, and monitor the overall project schedule, addressing delays and ensuring milestones are met.

· Oversee the project budget, manage costs, and track expenditures to ensure financial targets are met.

· Act as the main point of contact for clients and stakeholders, providing regular project updates and managing expectations.

· Ensure construction work meets the highest standards, adhering to quality, safety, and regulatory requirements.

· Identify potential project risks and develop mitigation strategies to address them proactively.

· Enforce strict safety protocols and ensure compliance with all safety and environmental standards.

· Oversee contracts and subcontractors, ensuring compliance with terms and timely delivery of project components.

· Mentor junior engineers and team members, fostering a culture of collaboration, continuous improvement, and high performance.

· Ensure successful project completion, including commissioning, testing, and final handover to the client with all required documentation.

Requirements:

· Bachelor's degree in Civil Engineering, Construction Management, or a related field; professional certifications (e.g., PMP) preferred.

· Minimum 5-10 years of project management experience, preferably in large-scale construction projects, with data centre experience a plus.

· Strong understanding of construction processes, systems (HVAC, power, IT infrastructure), and engineering principles.

· Excellent leadership, team management, and communication abilities to work with diverse teams and stakeholders.

· Strong decision-making skills, with the ability to resolve issues and adapt plans under pressure.

Queenie Chua

R24125459

Responsibilities:

· Develop and implement a detailed commissioning plan, outlining all activities, timelines, resources, and testing procedures required for the data center systems (MEP, IT, fire protection, etc.).

· Lead and coordinate commissioning teams, including subcontractors and suppliers, ensuring all systems are tested, verified, and fully functional according to design specifications.

· Oversee the testing, inspection, and verification of all critical systems, including HVAC, electrical, IT infrastructure, power distribution, and other building systems, ensuring they meet performance criteria.

· Identify any system deficiencies or operational issues during commissioning and work with relevant teams to resolve them promptly, ensuring systems meet the required standards.

· Maintain detailed commissioning documentation, including test reports, issue logs, and progress reports, ensuring accurate records of all activities for client handover.

· Work closely with the design and construction teams to ensure that commissioning requirements are incorporated into the final design and installation phases, addressing any discrepancies or modifications required.

· Act as the main point of contact for the client during the commissioning phase, providing regular updates on testing progress, system performance, and any issues. Oversee the final handover process to ensure all systems are fully functional.

· Ensure all commissioning activities comply with local regulations, industry standards, and client specifications, and that systems meet all safety and operational requirements.

· Identify potential risks or delays in the commissioning process and implement corrective actions to mitigate these risks, ensuring the project stays on track for timely completion.

· Provide training to the client’s operations team, ensuring they understand how to operate and maintain the data centre’s systems after handover.

Requirements:

· Bachelor's degree in Mechanical, Electrical, or Civil Engineering, or a related field. Professional certifications related to commissioning (e.g., CxA, LEED, or equivalent) are an advantage.

· Minimum of 5-10 years of experience in commissioning, with a strong background in large-scale projects such as data centers, commercial buildings, or industrial facilities.

· Strong knowledge of commissioning processes, including system testing, validation, and troubleshooting for MEP, IT, and building management systems (BMS).

· Proven leadership abilities to manage commissioning teams, coordinate with contractors, and effectively communicate with stakeholders. Ability to clearly report on system status, risks, and issues.

· Strong problem-solving skills, with the ability to quickly address issues that arise during commissioning and take corrective action to ensure systems meet operational requirements.

Queenie Chua

R24125459

Responsibilities:

· Oversee the planning, design, and execution of all Mechanical, Electrical, and Plumbing (MEP) systems for the data centre construction project, ensuring they meet technical and regulatory requirements.

· Lead and coordinate MEP engineers, subcontractors, and vendors to ensure seamless integration of MEP systems into the overall construction schedule.

· Review and approve MEP designs, ensuring they are aligned with project specifications, client requirements, and best practices.

· Provide technical support to the project team, assisting with complex MEP-related issues and resolving design or construction challenges.

· Ensure MEP installations meet the highest quality standards, including compliance with local regulations and international best practices.

· Oversee the procurement of MEP materials and equipment, and manage subcontractors to ensure timely delivery and quality of work.

· Manage the MEP portion of the project budget, track costs, and implement cost-saving measures without compromising quality or safety.

· Enforce strict adherence to health, safety, and environmental (HSE) standards within all MEP works on-site.

· Track the progress of MEP works, preparing regular reports on milestones, issues, and performance to the Project Manager and stakeholders.

· Oversee the commissioning of MEP systems, ensuring all systems are properly tested and integrated before the final handover to the client.

Requirements:

· Bachelor’s degree in Mechanical or Electrical Engineering, or a related field. Professional certifications (e.g., PMP, CEM, LEED) are a plus.

· Minimum of 5-10 years of experience in MEP management, with a strong background in data centre construction or other large-scale projects.

· In-depth knowledge of MEP systems (HVAC, electrical, plumbing, fire protection), as well as design and installation processes.

· Strong leadership abilities with the capability to manage teams, coordinate with stakeholders, and communicate complex technical information clearly.

· Proven ability to identify and resolve technical issues, implement effective solutions, and make decisions under pressure to keep the project on track.

Queenie Chua

R24125459

Responsibilities:

· Lead the overall design process for the data centre, ensuring all architectural, structural, and MEP (Mechanical, Electrical, and Plumbing) elements are integrated into a cohesive design that meets the client’s requirements and project goals.

· Manage and guide the in-house design team, external consultants, and subcontractors, ensuring that designs are delivered on time, within budget, and to the required quality standards.

· Oversee the review and approval of all design deliverables, including drawings, specifications, and technical documents, ensuring compliance with local regulations, international standards, and project specifications.

· Act as the primary point of contact between the client and the design team, addressing client concerns, providing regular updates, and ensuring client satisfaction with design solutions.

· Identify design risks early in the process, working with relevant stakeholders to mitigate risks and resolve design-related issues in a timely manner.

· Drive innovation in the design process by recommending value engineering solutions, cost-effective design alternatives, and methods to optimize the functionality and efficiency of the data centre.

· Ensure the design complies with all relevant building codes, safety standards, and environmental regulations, as well as the requirements of regulatory bodies and local authorities.

· Develop and manage the design phase of the project schedule, ensuring that key milestones are achieved and that the project progresses on time.

· Work with the project team to establish and manage design-related costs, ensuring that the design process remains within budget and that resources are allocated effectively.

· Maintain accurate design documentation, ensuring that all changes, approvals, and communications are properly documented. Provide regular design progress reports to the Project Manager and stakeholders.

Requirements:

· Bachelor’s degree in Architecture, Civil Engineering, or a related field. A Master's degree or professional certifications (e.g., PMP, LEED, etc.) would be an advantage.

· Minimum 5-10 years of experience in design management within the construction industry, with a focus on large-scale, complex projects like data centres or commercial buildings.

· Strong understanding of design principles, architectural and engineering systems, and familiarity with data centre design requirements, including specialized systems like HVAC, electrical, and IT infrastructure.

· Proven leadership and team management capabilities, with the ability to coordinate and motivate cross-disciplinary teams. Excellent communication and interpersonal skills to liaise effectively with clients, stakeholders, and contractors.

· Strong ability to identify potential design issues early and implement effective solutions. Proficient in making decisions under pressure while maintaining project quality and client satisfaction.

Queenie Chua

R24125459

Responsibilities:

· Review and approve the structural design, ensuring compliance with project specifications, regulatory requirements, and best practices for data centre construction.

· Manage and lead a team of structural engineers and designers, providing technical guidance and ensuring efficient project execution.

· Collaborate closely with the architectural, MEP, and construction teams to ensure structural elements are integrated seamlessly with the overall building design.

· Supervise on-site structural work to ensure it adheres to design specifications, quality standards, and safety regulations.

· Ensure all structural work is completed according to the highest quality standards, conducting inspections and overseeing testing processes for structural components.

· Oversee the review and approval of structural calculations, ensuring that load-bearing and stability requirements are met for the data centre’s unique design and operational needs.

· Monitor and manage the structural work schedule, ensuring key milestones are met on time and within budget. Address any potential delays or cost overruns.

· Identify and mitigate risks related to structural design, construction methods, and materials. Resolve any technical challenges that arise on-site promptly and effectively.

· Ensure that all structural work complies with local building codes, safety standards, and environmental regulations. Work with authorities to secure necessary permits and approvals.

· Ensure that all structural work is completed to specification and provide the necessary documentation for final handover to the client, including as-built drawings, structural certifications, and testing reports.

Requirements:

· Bachelor’s degree in Civil or Structural Engineering, or a related field. A Master's degree or professional certifications (e.g., Chartered Engineer status) is an advantage.

· Minimum 5-10 years of experience in structural management within the construction industry, with a strong focus on large-scale, complex projects such as data centres, commercial buildings, or industrial facilities.

· Strong knowledge of structural design principles, materials, and construction techniques, with experience in data centre and other specialized construction projects.

· Proven leadership skills with the ability to lead and motivate a team of engineers, work cross-functionally with other teams, and communicate effectively with clients, contractors, and stakeholders.

· Strong analytical and problem-solving abilities, with experience in making critical decisions related to structural design, materials, and site challenges to maintain project timelines and quality.

Queenie Chua

R24125459

Responsibilities:

· Manage and oversee all CSA construction activities, ensuring that civil, structural, and architectural works are completed according to the project’s design specifications, quality standards, and safety requirements.

· Supervise daily site operations to ensure CSA works are progressing as per the construction schedule and in compliance with local regulations and safety standards.

· Collaborate with the design, structural, MEP (Mechanical, Electrical, and Plumbing), and commissioning teams to ensure that CSA systems are properly integrated into the overall project plan.

· Ensure that all CSA works meet the specified quality standards by performing regular inspections and audits of on-site construction activities and materials.

· Oversee the work of subcontractors and vendors performing CSA-related tasks, ensuring adherence to timelines, specifications, and safety requirements.

· Monitor and manage the CSA construction schedule, ensuring that milestones are achieved on time and that work progresses in a timely and coordinated manner.

· Track and control the CSA-related budget, ensuring that the project remains within financial constraints, and implement corrective actions if there are potential cost overruns.

· Enforce strict adherence to health, safety, and environmental (HSE) standards and ensure CSA work activities comply with project-specific safety protocols and regulations.

· Identify potential risks to the CSA construction process and take proactive steps to mitigate issues, delays, or design conflicts. Address unforeseen challenges as they arise.

· Ensure the timely completion and handover of CSA-related components, including documentation such as as-built drawings, materials certifications, and other required reports for final client approval.

Requirements:

· Bachelor’s degree in Civil Engineering, Structural Engineering, Architecture, or a related field. A Master’s degree or professional certifications (e.g., PMP, Chartered Engineer) are an advantage.

· Minimum 5-10 years of experience in construction management with a focus on CSA works, particularly in large-scale projects such as data centres, commercial buildings, or industrial facilities.

· Extensive knowledge of civil, structural, and architectural design and construction practices, with experience in managing CSA works from ground up through to finishing stages.

· Strong leadership and interpersonal skills, with the ability to manage teams, subcontractors, and stakeholders while maintaining clear and effective communication at all levels.

· Exceptional problem-solving and decision-making abilities, particularly in managing complex site challenges, ensuring that CSA work is executed efficiently and safely, and resolving any issues promptly.

Queenie Chua

R24125459

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

KEY TASKS AND RESPONSIBILITIES:

• Ensuring Safety of the vessel and her crew always remains of the highest priority.
• Oversee and manage entire technical requirements and operation of Offshore vessels such as DP2, DP3 Subsea Dive Support (DSV), PSV, AHTS, and other assets.
• Responsible and accountable for the performance of the technical and purchase personnel under your responsibility including but not limited to providing them with direction, performance management and any skill upgradation in line with company’s requirements and policy.
• Monitoring technical costs of managed vessels and ensuring follow-up of cost control with vessel Master and Chief Engineer.
• Project Management, Plan, manage, monitor, and execute vessels repairs, dry dockings, and conversions within agreed budgets.
• PIC for any client’s surveys, inspections including OVID, MWS, and coordinate with relevant departments to close out the findings in the punch list before mobilization.
• Manage the direct interface with the clients, intermediaries, ship owners and other stakeholders involved, ensuring active involvement, timely responses with a broader overview of actions, and its consequences.
• Developing programmes for continuous improvement and to ensure that Technical Management staff and the Vessel Engineers are kept aware of new or changing regulations and industry initiatives.
• Ensure reporting monthly to clients on plan ahead for each vessel as well as review of monthly costs, monthly reports, PMS data etc. and accordingly, prepare reports for the MD for his review.
• Approving orders, invoices, and payments up to limit of authorisation.
• Responsible for implementing and maintaining a safe, cost efficient and environmentally sound operational standard in compliance with the Company’s Safety and Quality Management System as well as the International Marine regulations, IMCA and the vessels’ Classification.
• Work with all teams for tender bids, submissions etc. as well as operating cost forecast.
• PIC for any emergency response, clients interface, and with Incident accident investigations, High Potential Near Misses and Technical incidents.
• Additional works and tasks as advised by the MD.

REQUIREMENTS OF THE JOB (Essential skills, qualifications, and experience):

• Previous experience in an offshore and marine operations related company, ideally within a Ship Management or with Ship Owners, owning and operating high specification DP Subsea and Offshore vessels.
• Prior experience either as Technical Manager (Offshore) for a minimum of 5 years or as an Offshore Vessel Manager for a minimum of 8 years.
• Prefer to have sailed as a Senior Marine Engineer or Chief Engineer on Offshore vessels (Subsea, OSV etc.).
• Recognised marine qualification/experience either at sea or shore-based experience.
• Ability to manage and administer personnel under your responsibility.
• An acute understanding of how the offshore business works, with tight deadlines, clear and apt responses.
• Ability to communicate efficiently and effectively.

POSITION DESCRIPTION AND RESPONSIBILITIES

• Assist the HR Manager for the full spectrum of human resource and administration functions which include recruitment, staffing, performance evaluations, onboarding and offboarding.
• Perform day-to-day operations of HR function and work according to company policies and SOP.
• Handle work passes related issues such as application, renewal, cancellation, expiration, follow up with medical check-ups, updating information to MOM etc.
• Assist to prepare weekly/monthly reports in a timely and accurate manner
• Administer the HRIS and liaise with service provider for resolution of issues when necessary.
• Administer and update employees' database on a timely and accurate basis
• Assist to advice Heads of Department and all employees on HR policies and procedures, employee rewards and benefits.
• Ensure company regulation and practicesare relevant to the Employment Acts and statutory requirements
• Maintain HR Benefits and Compensation matters, Training & Development and improvement of internal HR Process
• Any others ad-hoc duties as assigned by supervisor or management.

QUALIIFCATIONS/REQUIREMENTS

• At least Diploma in Human Resource Management or a related field
• Locally Candidates must be familiar with Singapore Labour Laws and Foreign work pass regulations/procedures
• Knowledge of HR Processes and best practices
• Minimum 3 years of generalist experience in HR and administration.
• Possess excellent communication, interpersonal and analytical skills
• High attention to detail, ability to multi-task, good planning, co-ordination and follow-up skills
• Able to work in a fast-paced environment, independently, prioritise tasks and meet tight deadlines
• Proficient in MS Office Application, such as Words, Excel and PowerPoint.

We offer competitive remuneration package to the right candidate.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

Responsibilities:

· Build and maintain strong relationships with clients, ensuring satisfaction and addressing concerns.

· Create and implement sales strategies to achieve revenue and market share goals.

· Analyze market trends, competitor activities, and the customer needs to identify growth opportunities.

· Prepare and present tailored proposals to potential clients in the maritime industry.

· Negotiate terms with clients and manage the preparation and execution of contracts.

· Track and report on sales activities, forecast revenue, and provide regular updates to management.

· Work closely with internal teams (operations, logistics, marketing) to ensure smooth service delivery.

· Meet or exceed sales targets, KPIs, and contribute to the company’s overall growth.

Requirements:

· Min Diploma in Business Administration or related field.

· Proven experience in sales, preferably in the maritime, shipping, or logistics sectors, with a track record of meeting or exceeding targets.

· Excellent negotiation and communication skills to build relationships, close deals, and manage contracts effectively.

· Familiarity with CRM software and sales analytics tools.

Queenie Chua

R24125459

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Team Summary

The Marketing Manager in the Singapore team will lead and support campaigns and partnerships to grow Visa’s overall brand equity with consumers, such as cardholders and businesses. The Visa Brand Promise is to uplift everyone and everywhere, by being the best way to pay and to be paid. With this goal in mind, we strive to ensure that the brand shows up in a meaningful way at the relevant occasions to bring across this narrative to our partners and customers.

What a Marketing Manager does at Visa:

The person will be involved in building up the overall direction for marketing initiatives and be responsible for the day-to-day execution with cross functional teams, clients, vendors as well as partners.

Key Responsibilities include:

• Drive and support our clients’ (i.e. Banks, Fintechs, Merchants) payments marketing initiatives with Visa’s marketing advisory and solutions, working closely with the Accounts Leads to strategise and propose impactful and relevant marketing programs to drive business revenue for our clients, across both B2B and B2C programs.
• Lead day-to-day client engagements and management of Marketing Value Added Services (VAS) projects in close partnership with the respective Business Development and Account Leads. Oversee all administrative deliverables related to client marketing project management and VAS including but not limited to revenue tracking, marketing approvals, procurement processes, contract management and VIK process management in full compliance with Visa’s policy and process
• Day-to-day management and liaison with agencies, partners and internal stakeholders to implement and manage above initiatives as well as brand related marketing activities
• Work extensively with marketing teams in other markets as well as local country cross-functional teams (i.e. Sales teams, Products, Commercial Products) to ensure smooth launch and execution of marketing activations to support key business strategic initiatives
• Ensure timely executions and deliverables from agencies and vendors as well as proper documentation and paperwork across the whole project lifecycle.
• Open communication between partners and vendors to ensure that work is executed and implemented accurately.

Why this is important to Visa

You are critical to driving our overall brand value equity and this extends beyond marketing campaigns, it also includes supporting our clients and partners to excel in their marketing initiatives, hence, directly driving our common interest in stabilizing and growing clients’ and Visa’s businesse

Expectations of a Media Billing Manager

Manage operation process and lead a team, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring and analysis
• Oversees team’s responsibilities.
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve issues with relevant stakeholders e.g. vendors, clients, Business and shared service teams
• Regular meeting with Stakeholders
• Billing status monitoring and reporting
• Ensure billing completion before end of following month activities
• Accounts Payable responsibilities
• Support on audit requests

The main responsibilities include:

• Project coordination

• Stakeholder communication

• Change management and training

• Monitoring and tracking progress

• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables

• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow

• Maintaining and organizing project documentation, including plans and business requirements

• Preparing status reports and presentations for management

• Developing training resources with the vendor’s support

• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications

• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features

• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls

• Helping users resolve issues with the product by following the FAQs guide

• Escalating unresolved issues to senior staff or business teams when necessary

• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates

• Maintaining accurate records of all communications and resolutions for future reference

• Working with other team members, supervisors or departments to ensure efficient service operations

• Experience with change management for implementation of new systems and/or customer engagement

• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail

• Proficiency with basic computer skills

• Strong listening skills and empathy

• Project management skills will be an added advantage

• Ability to work in a fast-paced environment

• Strong time management and multitasking abilities

• Knowledge of Singapore Government procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.

Job Summary:

We are looking for a proactive and detail-oriented Assistant Business Manager to play a vital role in ensuring business continuity, improving operational efficiency, streamlining processes, and ensuring compliance with regulatory requirements.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations. If you’re organized, collaborative, and driven to optimize operations while maintaining regulatory adherence, we’d love to meet you.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

Job Responsibilities:

• Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
• Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
• Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
• Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
• Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
• Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

• No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
• Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
• Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
• Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
• Keen on working within a start-up style environment

What we offer:

Dress Code: Be comfortable at work with smart casual attire

Location: Conveniently located right next to Paya Lebar MRT

Care: Comprehensive coverage on clinical, hospitalisation and wellness program

Balance: Skip the peak hour rush and commute at flexible timings

Flexibility: Feel free to work from anywhere every Friday

Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.

Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year

Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting

Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices

Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture

Key Responsibilities

• Manage end-to-end project lifecycles related to RTGS, payment processing systems, and card-related technologies.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Lead project teams and ensure alignment with project goals and timelines.
• Oversee the design, development, and implementation of payment solutions and card systems.
• Act as a point of contact between technical teams, vendors, and business units for payments-related projects.
• Monitor project risks and issues, ensuring timely resolution and escalation if needed.
• Ensure compliance with regulatory requirements and standards in the payments and cards domain.
• Provide regular updates on project progress, risks, and outcomes to senior stakeholders.

• Proven experience in managing projects in the banking and payments sector.
• Strong knowledge of RTGS, payment gateways, and card payment systems.
• Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• Excellent understanding of payment processing flows and related technologies.
• Strong problem-solving skills and the ability to handle multiple priorities.
• Exceptional communication and stakeholder management skills.
• Familiarity with industry standards such as ISO 20022 is a plus.

Preferred Qualifications

• Experience in working with banks, financial institutions, or fintech companies.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Technical understanding of APIs, payment system integrations, or blockchain technologies related to payments.