You will be a member of the PeopleTech team to roll out Digital solutions such as RPA, SaaS solutions, manage releases, change requests, system supports, reporting & analytics, and drive system adoption.

As a functional business analyst of the project team, you will be responsible for key project implementation activities such as process standardization, requirements gathering, solution design, stakeholders’ management, system testing, end-user training, and system adoption. You will work with internal users, cross functional team, IT and/or the outsourced systems integrator throughout all project phases. You will continue to support and maintain the system post go-live.

Responsibilities:

(a) Project Implementation & Post implementation Support

• Facilitate design workshop to simplify and standardize/streamline HR processes/sub-processes
• Play a key role in project implementation activities (process harmonization, design, testing, etc)
• Perform extensive validation and testing of digital solution
• Supports change management activities (roadshow, end-user training, build contents, etc)
• Provide support post implementation

(b) SaaS Releases & Enhancements

• Manage and deploy new system changes (impact assessment, testing, end user training, etc)
• Manage and deploy change requests globally

(c) Reporting & Analytics

• Supports operational reporting & HR data analytics

Requirements:

• Bachelor's degree in Computer Science or related field.
• Minimum of 7 years’ experience in HRMS implementation and/or system support.
• Technical expertise in SaaS (SAP SuccessFactors) HR modules such as Employee Central, Organization Management, Recruitment, Onboarding, Time, Performance Management, Succession Planning modules, etc.
• Experience in Robotic process Automation (RPA) and Data warehouse is preferred
• Proven ability to drive process alignment, elicit user requirements, process documentation.
• Attention to details, self-driven, hands-on problem-solver and multi-tasker with sound analytical and decision-making skills.
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• Ability to operate under tight schedules to meet deadlines.
• Proficiency in PMP, Agile, Microsoft Access, Excel, Macros, Tableau, etc tools will be an added advantage

Reporting to the Credit Risk Models Manager, you will be focused on the development, deployment and monitoring of credit risk models. This will also cover the analysis model results and enhancement of periodic reporting on the models.

Job Responsibilities:

• Assist in the design, build and documentation of credit risk models.
• Support in the implementation, UAT and maintenance of credit risk models on production.
• Support in the review of credit risk models.
• Conduct regular model performance monitoring performance including the implementation of dashboards and identify areas for improvement.
• Generate and report model metrics to the Bank’s senior management, ensuring information is accurate.
• Work with data engineering and data governance to construct data pipelines to integrate new data feeds.
• Analysis of credit risk model results against past and expected trends to sufficiently explain key drivers.
• Leverage on alternative data sources to augment underwriting and credit risk models.

Job Requirements:

• Bachelor’s degree, preferably in Data Science, Computer Science, Mathematics or an equivalent quantitative area.
• Preferably at least one year of relevant experience in banking (preferably in a risk, business or product role for a retail lending portfolio).
• Familiarity with credit risk models and relevant regulations strongly preferred (Application Scorecard, Behavior Scorecard, Expected Credit Loss, IFRS9).
• Familiarity with the Singapore retail lending market and regulatory environment preferred.
• Proficient with MS Office suite or equivalent. (Familiarity with Google Workspace preferred.)
• Familiarity in machine learning frameworks and statistics preferred.
• Familiarity with Python and SQL is preferred.
• Ability to document processes and concepts in a clear and concise manner.
• Ability to document and troubleshoot errors.
• Attention to detail.
• Analytical mind and problem-solving aptitude.
• An enthusiastic team player who can figure it out, get stuff done, have fun and is excellent in communication and stakeholder management.

Data Analysis, Visualization & Reporting (80%):

• Collaborate with internal stakeholders to understand their data needs and objectives, ensuring alignment and detailing expected outputs
• Conduct thorough data analysis using SQL and develop insightful dashboards in Tableau to empower stakeholders with actionable insights
• Monitor data quality and integrity, proactively identifying and resolving discrepancies through cross-functional collaboration
• Maintain and update dashboards and reports on regular cadences, providing insights on KPI changes and movements

Special Projects (20%):

• Assist the Strategy team in various internal projects, covering aspects such as commercial growth, process improvement, and cost optimization.
• Manage project tasks from analysis to execution, ensuring timely delivery and successful implementationJob

Requirements:

• 5+ years of experience in management consulting, business analysis, or similar roles
• Proficient in data querying languages (e.g., SQL) and data tools/platforms (e.g., Tableau, BigQuery, Metabase)
• Excellent communication and collaboration skills, with the ability to effectively present information to both technical and non-technical audiences
• Detail-oriented mindset with a commitment to delivering high-quality work within reasonable deadlines
• Ability to work autonomously and prioritize tasks in a dynamic, fast-paced environment
• Strong analytical and problem-solving skills, capable of extracting key insights from complex datasets
• Proactive attitude towards driving process improvements and solving problems hands-on
• Passion for innovation, continuous improvement and constant learning

Nice to haves:
- Experience working in a fast-paced and agile startup environment, especially within the B2B fintech/payments space
- Project management experience, including end-to-end project oversight
- Experience with data warehousing and data engineering
- Knowledge of financial concepts and reporting principles for data and finance reconciliation

Job Description

• Analyze large data sets to create sales & profit, overhead reports etc.
• Monitor financial performance, analyses profitability, identify cost drivers and explain variances from rolling forecasts, management plan and past years
• Extract insight from reports, generate commentaries and create PowerPoint Presentations for Management (C-level) reporting
• Actively liaise with relevant teams and product managers to uncover P&L variances
• Develop and support new processes or improve existing processes relating to financial planning and reporting
• Prepare, present, and lead presentations needed to C suite, executives and external meetings as required.
• Provide relevant, timely and accurate financial information to support key responsibility areas in controlling, including variance analysis of actual vs budget or forecasts and other ad-hoc cost analysis
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the company’s reputation and safeguarding the group by driving compliance with applicable laws, rules and regulations, adhering to policy. Analyze large data sets to create sales & profit, overhead reports etc.
• Monitor financial performance, analyses profitability, identify cost drivers and explain variances from rolling forecasts, management plan and past years
• Extract insight from reports, generate commentaries and create PowerPoint Presentations for Management (C-level) reporting
• Actively liaise with relevant teams and product managers to uncover P&L variances
• Develop and support new processes or improve existing processes relating to financial planning and reporting
• Prepare, present, and lead presentations needed to C suite, executives and external meetings as required.
• Provide relevant, timely and accurate financial information to support key responsibility areas in controlling, including variance analysis of actual vs budget or forecasts and other ad-hoc cost analysis
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the company’s reputation and safeguarding the group by driving compliance with applicable laws, rules and regulations, adhering to policy.

Requirements

• Degree in Accounting / Business Administration or equivalent
• 7~10 years of relevant working experience in a similar capacity
• Strong MS Office Skills (Word, Excel, PPT)
• Experience of SAP / building financial / budgeting models preferred
• Excellent analytical, communication and interpersonal skills
• Good communication skills to engage stakeholders and present results to management

Job Duties:

• As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT.

• Work on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps.

• Closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations.

• Liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

• Optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement.

• Provide support and mentor junior staff.

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

• Requests management (users and others IT teams)

• Operations management

• Application monitoring

• Incident Management

• Problem Management

• Contribute to continuous improvement initiatives.

Job Requirements:

• Candidates should have (5-7) years of experience in Production Support of financial systems.

• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

• Candidates should have ITIL certification/knowledge.

• Knowledge of major market regulatory body’s rules is an advantage

• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

• Should be able to do SLA & KPI management, Client communication & interaction

• Predictive analysis, consulting, escalation management

• Risk analysis and project execution

• Knowledge in Capital Market FO/BO environment is an advantage

• Strong knowledge in Configuration Management

• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

• Knowledge of monitoring solution like ITRS Geneos is an advantage

• Good knowledge of Microsoft Office

• Careful observance of standards and processes

• Excellent communication and interpersonal skills

• Strong analytical or troubleshooting skills

• Ability to work well under pressure

• Autonomous, self-motivated and excellent team player

• Strong perseverance and diligence towards attaining goals and effective time management

Interested applicants please send your resume in MS Words format to [email protected] and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Duties and Responsibilities

You will perform all acts, duties and obligations as may be designated by the Company. The nature of these tasks will be typical for those of a financial services company, including but not limited to:

• Source, assess, structure and execute private markets transactions incl. due diligence work, financial modelling and related administrative tasks.
• Regularly monitor, track and assess private markets portfolio transactions.
• Prepare internal and external transaction related documents.
• Support the development of the private markets team with the aim to improve and adjust processes.
• Support the acquisition and management ofclients for the Company.
• Market the Company, its services and private market transactions to clients and potential clients.
• Help administer the clients’ as well as Company matters.
• Maintain high client satisfaction when performing your tasks.

Requirements

• 10+ years of experience in equity research, investment banking, or other related financial services role.
• Strong interest in private equity, venture capital, growth equity, and M&A.
• Experience writing long-form research a plus.
• Critical thinker
• Demonstrable analytical capabilities, including strong quantitative/modeling skills.
• Detail-oriented and analytical mindset.

We regret to inform that only shortlisted candidates will be notified/ contacted.

• Provide application and IT user support for commodities trading and risk management system (CTRM).
• Provide application requirements analysis for the new project assignments and market data administration and support to end users.
• Engage system vendors in bug fixes, change requests, new release deployment and data patching for CTRM.
• Liaison between users and system vendors in resolving and troubleshooting issues, coordinate User Acceptance Test (UAT) and skin testing prior to production deployment.
• Know-how in using BI tools will be advantageous.
• Resolve database problems, queries and error reports in accurate and timely manner.
• Manage Reuters pricing interface with trading system.
• Manage corporate mobile devices, expense analysis and administration.
• Working closely with regional counter parts to implement the regional application system in Singapore.
• Prior experience in application, design and development.
• Good understanding of process flow and technical support.
• Good communication and interpersonal skills.
• Responsible to manage user expectations and user requirements gathering in the projects.
• Knowledge of MS SQL server management and Dashboard & BI Reporting would be advantageous.
• Basic knowledge in programming.

Principal/Senior Risk Analyst (Trading)

Responsibilities

• Provide risk control services for different financial products in crypto currency exchanges; and deep knowledge of financial logics of trading products to give insight into potential risks.
• Propose reasonable risk management strategies: According to the company's risk management requirements, formulate and implement corresponding risk management strategies to ensure that the company's trading risks are within a controllable range.
• Data mining or analysis, including constructing risk indicators and monitoring alarms; capable of getting insights into the potential risk by studying abnormal behavior.

Requirements:

• At least 5 years of experience in risk management or in crypto industry, market either within a bank or investment firm.
• Bachelor’s degree in Finance, Financial Engineering, Comuter Sicence, Information System, or relevant subjects.
• Detail minded with proactive attitude to problem solving and strong self-driving.
• Excellent communication and interpersonal skills.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Responsibilities:

• Responsible for the quality of scanned medical records by performing the tasks of document preparation, scanning, indexing and quality control of the scanned medical records within stipulated timeframe.
• Ensure medical record sent for imaging are properly accounted for and assembled according to guidelines.
• Ensure all discrepancies are tracked and promptly followed up.
• This contract is renewable depending on candidate’s job performance and department needs.

Working hours:

• Monday to Thursday: 8.30am – 6.00pm
• Friday: 8.30am – 5.30pm

Requirements:

• Minimum GCE ‘O’/’A’Level, or ITE Certificates in any general discipline
• Candidates without relevant experience are welcome to apply as on-the-job training will be provided
• Knowledgeable with Microsoft Office and computer literacy
• Good interpersonal and communication skills

Key Responsibilities

For Calypso bonds back office and GPS application:

Application monitoring responsibilities

• Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
• Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality.
• Streamline processes to minimize manual intervention.

Incidents and Requests management (business users and others IT teams)

• Provide level 2-application support to back office users.
• Analyse and manage incidents/requests.
• Coordinate incidents affecting several teams.
• Night on-call duty for batch incidents or New York business high priority requests (rotating schedule within the team).

Problem management and continuous improvement

• Identify recurring problems and eliminate them.
• Provide requirements to build team for bug fixing and improvements.
• Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
• Put in place trainings for business users to reduce the number of daily requests from business to IT.
• Process improvements.
• As a Leader for the team, coach more junior team members as required.

Change management

• Release testing.
• Performance analysis.
• Production deployment and validation.
• Production releases on weekend (rotating schedule within the team).

The candidate may be cross-trained to support other applications within the scope of the team, i.e. Apex (front office) or Murex (back office).

Qualifications and Profile

• Minimum 9 years hands on experience with Calypso as a back office.
• Basic knowledge of Java, PL/SQL & Linux.
• Experience on Calypso versions higher than v13.
• Hands-on experience in Calypso Back office functionalities:
  • Engines
  • Events
  • Filters
  • Reporting Framework
  • ScheduledTask
  • Message / Swift messages
  • Transfers
  • Settlement Delivery Instructions
  • Accounting
  • Pricers
  • Workflows
  • Reconciliation process
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Soft skills:

• Very good communication skills and keen to work with business users.
• Excellent analytical and problem solving skills.
• Proven ability to work individually under pressure.
• Autonomous, pro-active, cooperative mindset. Pro-active in security, incident prevention, productivity and global improvement of the quality of service.

Education & Work Experience

• Master’s degree in relevant specialties (IT, finance).
• Minimum 7 years working experience in relevant roles.

Shift Timings

• ASIA time zone : 9am – 6:30pm SGT or 11pm – 8:30pm
• On-call rotation with team mates to cover night and week-end support.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Functional Tester:

· Handle the core banking system’s and payment system’s various test phases: regression tests, integration tests, functional tests, test automation

· Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.

· Define functional test scenarios for core banking and payment systems

· Overall responsible for ensuring User acceptance testing for all the streams.

· Maintain up to date test libraries (test scenarios, test cases)

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Recording defects utilizing defect tracking tool with priority and severity and alert the management

· Manage planning, communicate with stakeholders

· Prepare regular reports on test results

· Supporting the business users for User Acceptance Testing

· Supporting Operations team / Business Users team to complete the testing

· Managing testing at times when required and found the issues / testing not closing or moving as expected

· Lead Defect Management related actives

Job Requirements:

· The position requires a minimum of 5-8 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

· Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

· Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)

Technical

· Hands on experience on testing methodologies

· Working knowledge of ALM/QC/JIRA

· Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

Interested applicants please send your resume in MS Words format and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified.

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Job Duties:

· Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.

· Mapping the identified functional requirements to Global Payment System (GPS) / Transaction Processing Hub(TPH) payment products and defining a solution with the help of it to full fill the payment processing.

· Do Fit-Gap Analysis of the Business Requirements and design solutions in GPS/TPH to minimize the Gaps and use the product capabilities to address the business requirements.

· Provide Defect Triage analysis of the issue raised by Quality Assurance team.

· Identifying the scope of the requirements, validating the requirements.

· Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.

· Working as a liaison between Business users, operations and Developers.

· Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases.

· Working with different stakeholders for product collateral and training needs.

· Overall responsible for ensuring User acceptance testing for all the streams.

· Working with Integration partners and other vendors within bank.

· Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Supporting the business users for User Acceptance Testing for new payment products and cash management reporting soultions.

· Supporting Operations team / Business Users team to complete the testing.

· Lead Defect Management related actives.

Job Requirements:

· The position requires a minimum of 9 years relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications) and experience of at least one full cycle implementation of GPP/ GPS/TPH payment platforms for any country or region, preferably in Asia.

Functional Skills

· Good functional knowledge on GPP-SP/GPS/TPH payment platform for domestic and Cross-border Payments as administrator with strong capability to provide in house solutions via business Configuration.

· Knowledge of below interfaces of payment processing software :

o Compliance

o LV payments

o Accounting

o Correspondence Banking

o Fund Check

o FX

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP(NEFT), Immediate Payments (IMPS), UPI.2.0, BillDesk, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments

· Expertise in SWIFT interfacing

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

· Strong analytic skills

· Capable to effectively interact with technical team

· Strives to deliver the solution in the most effective and timely manner

· Minimum degree in accounting, finance or IT.

· Excellent knowledge of corporate & investment banking and different financial products including but not limited to Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)

· Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.

· Good exposure to software engineering best practices

· Experience working in agile development methodology.

· Hands-on experience with BDD framework and UML (for use case / business case definitions).

· Exposure to test automation frameworks and methodologies to work with Automation testers

· Comfortable working with SQL database queries.

· Experience with Microsoft Office tools.

Advantages / Good to have:

· Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.

· Any experience in a functional lead role

Interested applicants please send your resume in MS Words format and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified.

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

• Position: Financial Analyst/Advisor
• Location: Near Raffles MRT
• Working hours: 5 days, Mon to Fri (9.00am to 5.00pm)
• Salary (commensurate on experience): Up to $4700 +Bonus + 14 days annual leave
• Duration: Permanent
• Industry: Accounting Firm- MNC
• Career progression : Supported to obtain a globally-recognized accounting qualification, along with job-specific training and mentoring by experienced accounting professionals.

Main Responsibilities:

• Assist with the analysis of financial and operating data provided
• Provide advisory to the clients
• Analyse financial information

Requirements:

• Previous accounting or finance experience is considered an advantage;
• Degrees in financial or technical subjects are preferred
• Proficient in Microsoft Office, especially Excel, Words and Outlook;
• Willing to travel at short notice.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

The person will be responsible for managing customer requirement, product implementations and post implementation support.

The person must be highly client focused with excellent relationship building skills.

The person will oversee all aspects of client implementations as a member of the Napier Implementation Team.

The primary focus of the person will be managing the implementation objectives of customers. In addition, the person will support the organization’s growth by applying a clearly defined project management approach for both new and existing client implementations.

The person will likely come from a healthcare or technical background with preferred experience of delivering healthcare IT projects in an onsite – offshore model.

The role demands a proactive, hands-on approach to delivery and working closely with our Sales, Product Management and Engineering teams.

The candidate must be motivated by the challenge of building a culture of continuous improvement and celebrated success.

Requirement:

• At least 5+ years of experience as Functional/Business Analyst in IT and/or Healthcare Domain is preferred
• Degree in Information System, Engineering, Healthcare or equivalent is preferred
• Experienced in at least 2 implementation cycle of HIS is a plus
• Has documented user requirements, functional specifications and test cases
• Has experience in healthcare domain

Data Analysis, Visualization & Reporting (80%):

• Collaborate with internal stakeholders to understand their data needs and objectives, ensuring alignment and detailing expected outputs
• Conduct thorough data analysis using SQL and develop insightful dashboards in Tableau to empower stakeholders with actionable insights
• Monitor data quality and integrity, proactively identifying and resolving discrepancies through cross-functional collaboration
• Maintain and update dashboards and reports on regular cadences, providing insights on KPI changes and movements

Special Projects (20%):

• Assist the Strategy team in various internal projects, covering aspects such as commercial growth, process improvement, and cost optimization.
• Manage project tasks from analysis to execution, ensuring timely delivery and successful implementationJob

Requirements:

• 5+ years of experience in management consulting, business analysis, or similar roles
• Proficient in data querying languages (e.g., SQL) and data tools/platforms (e.g., Tableau, BigQuery, Metabase)
• Excellent communication and collaboration skills, with the ability to effectively present information to both technical and non-technical audiences
• Detail-oriented mindset with a commitment to delivering high-quality work within reasonable deadlines
• Ability to work autonomously and prioritize tasks in a dynamic, fast-paced environment
• Strong analytical and problem-solving skills, capable of extracting key insights from complex datasets
• Proactive attitude towards driving process improvements and solving problems hands-on
• Passion for innovation, continuous improvement and constant learning

Nice to haves:
- Experience working in a fast-paced and agile startup environment, especially within the B2B fintech/payments space
- Project management experience, including end-to-end project oversight
- Experience with data warehousing and data engineering
- Knowledge of financial concepts and reporting principles for data and finance reconciliation

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Responsibilities

- Collaborate closely with Internal stakeholders including technology team to deliver business driven outcomes that drive revenue and cost saving impacts.

- Analyze business and credit requirements to ideate and improve business flows and processes.

- Conduct User Immersion interviews and insight gathering exercises to define problem statements, user pain points and needs.

- Raise user stories and requirements in Jira, providing detailed analysis on acceptance criteria and system-to-system field mapping.

- Work closely with the User Acceptance Testing team, advise on test data and scenarios to be covered during test execution alongside the Jira requirements.

- Coordinate with users to finalize live verification scope and monitor post go live to identify, enhance and resolve possible issues.

- Drive and prepare commercialization materials in collaboration with product team.

- Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

- Diploma, bachelor or masters in business, IT or equivalent.

- 1 to 3 years of Business Analyst experience.

- Strong grasp of business analyst tools such as Swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.

- Good Market knowledge with experience in SME segment, credit knowledge and lending products.

- Good to have some experience in project management and system implementation.

- Awareness of project management tools such as Jira and Confluence, and methodologies like Agile would be an advantage.

- Effective stakeholder management and communication skills.

- Strong sense of ownership, a keen eye for detail used in planning and organizing, along with a proactive problem-solving attitude and mindset.

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Team Introduction

The Product Operations team for Marketplace is responsible for evaluating and ensuring the usability and effectiveness of the Marketplace product. This role involves conducting various tests, analysing user interactions, reviewing user journey, and providing valuable feedback to improve the overall user experience.

The Product Operations Analyst will collaborate closely with Product Managers to identify and address any usability issues, enhance the Product's functionality, optimise user satisfaction, eventually leading to better product performance

Job Responsibilities

• Conduct comprehensive product testing of the marketplace system to assess its performance and identify areas for improvement
• Design and execute test cases, scenarios, and user flows to evaluate the product's functionality, responsiveness, and accuracy
• Analyse user interactions and behavior by reviewing user journey to identify patterns, pain points, and opportunities for enhancement
• Collaborate with the Product Managers to provide actionable feedback and recommendations for optimising the user experience
• Collaborate with stakeholders to define user requirements and ensure the product aligns with user needs and expectations
• Document and maintain detailed records of test results, issues, and improvement suggestions
• Provide support and guidance to the development team in implementing user experience enhancements
• Assist in training and guiding end-users in effectively utilizing the product

Requirements

• Bachelor's degree in technology or quantitative field
• Bilingual in English and Bahasa Indonesia to work on Indonesia market as job scope is on product features for Indonesia market
• Good analytical and problem-solving skills, with a keen eye for detail
• Strong communication skills, both verbal and written, with the ability to articulate complex concepts to technical and non-technical stakeholders
• Ability to work collaboratively in a cross-functional team environment
• Experience in Product Operations or a similar role
• Knowledge in usability testing tools and techniques is a plus

Social Media Strategy Development:

• Partnering with clients to gain insights into their marketing goals and target demographics, and crafting comprehensive social media strategies that align with these objectives.
• Generating captivating and persuasive content for a variety of social media platforms such as Facebook, Instagram and TikTok. This encompasses writing and editing posts, conceptualizing design ideas, and collaborating with designers and talent to produce graphics, videos, and other multimedia content, including EDMs, social media audits, and branding guides.
• Overseeing and managing social media accounts for both clients and the company, which involves scheduling and posting content, engaging with followers and customers, and responding to comments and messages.

Advertising Campaigns:

• Creating and executing paid social media advertising campaigns to effectively reach the intended audience. This includes setting up ad campaigns, determining targeting criteria, monitoring performance, and optimizing campaigns to meet desired outcomes.

Analytics and Reporting:

• Tracking and evaluating social media metrics and performance using tools such as Google Analytics, Facebook Insights, and social media management platforms. Producing reports to measure the success of social media strategies and campaigns, and offering data-driven recommendations for improvement.
• Keeping abreast of the latest trends, innovations, and best practices in social media marketing. Adopting new features and emerging platforms to ensure clients are leveraging the most effective strategies.

Requirements:

• At least a diploma in Mass Communications, Linguistics or similar field.
• Has skills in creative design campaign management and reporting.
• Good team player and able to work independently.

Reporting to the Head of Credit Risk, you will be focused on the analysis and reporting of credit risk metrics including key performance indicators of the retail lending portfolio. This will also cover the development and enhancement of periodic reporting and MIS for the broader business.

Job Responsibilities:

• Design, build, implement and maintain credit risk reports.
• Analyse and report portfolio KPIs to the Bank’s senior management, ensuring information is accurate.
• Analysis of credit risk data against past and expected trends to sufficiently explain key portfolio variance / performance drivers.
• Portfolio analysis, monitoring and reporting.
• Perform system UATs for credit risk-related systems (with a focus on reporting tools).
• Employ advanced analytics and data visualisation to support credit portfolio. management and business needs.
• Conduct regular portfolio performance analyses including limit utilisation and to identify segments for credit limit review.
• Work with Collections using customer repayment behaviour to identify the possibility of fraudulent applications, and escalate such cases to the Fraud team for investigation.
• Assist in building predictive models using machine learning to facilitate credit decisioning and early warning.
• Deploy, monitor, and maintain the models on production credit systems.
• Work with data engineers to construct data pipelines to integrate new data feeds.
• Advance the discussion on governance and assurance regarding the use of artificial intelligence and machine learning in credit risk applications.
• Provide analytical / statistical data to support recommendation to enhance credit policies, scoring, segmentation, simulation techniques and management actions to be taken.
• Provide inputs on test scenarios and using outcomes, provide recommendations to changes in parameter settings as well as changes in policies.
• Proactively engage the Credit Risk Managers on portfolio shape, trends and abnormalities in the portfolio movements.
• Assist in ongoing Credit Risk enhancement projects (vendor selection and management, systems implementations, etc.).

Our Ideal Candidate

• Bachelor’s or postgraduate degree, preferably in Data Science, Computer Science, Mathematics or an equivalent quantitative area.
• At least an intern or upto 3 years of relevant experience in banking (preferably in a risk, business or product role for a retail lending portfolio).
• Familiarity with the Singapore retail lending market and regulatory environment strongly preferred.
• Proficient with MS Office suite or equivalent. (Familiarity with Google Workspace preferred.)
• Proficiency in machine learning frameworks, Python and SQL
• Ability to produce high quality analysis using structured and unstructured data.
• An enthusiastic team player who can figure it out, get stuff done, have fun and is excellent in communication and stakeholder management.

Roles and Responsibilities

· Requirement Gathering in Business Process Modelling: Understand Customer's As-Is and To-Be Processes, Biz Rules, Forms &Transaction Screens, Map End-to-End Processes, Biz Rules, Forms and Transaction Screens into a Modelling Tool, Analyse and Propose improvement (recommended, not mandatory)

· Gap Analysis: Analyse the gaps between customer expectations against application capabilities.

· Application Deployment: Perform Application Configuration, Perform Key User Training, Perform User Acceptance Test

· Status Update: Update Project Status, Forecast Incoming Activities, Highlight Potential Risk and Recommend Risk Mitigation

Prerequisite

• At least 10 years of experience as Functional/Business Analyst in IT and/or Healthcare Domain is preferred

• Degree in Information System, Engineering, Healthcare or equivalent is preferred

• Experienced in at least 2 implementation cycle of HIS.

• Has documented user requirements, functional specifications and test cases

• Has experience in healthcare domain

• Preferred Character:

• Proactive

• Positive Thinking

• Constructive Thinking

• Creative Thinking

• Optimism

• Self-Motivation and Energy to do things and accomplish goals

• Capable to delight customer

• High in Charisma

• Traveling is required

Responsibilities:

• Assist to manage financial analysis, budgeting and forecasting activities.
• Collaborate on annual business planning and growth strategies
• Analyze trends to reduce financial risks associated with making investment or spending decisions.
• Prepare management reports to facilitate decision making for business partners and other stakeholders
• Analyze and explain variances between actual and budgeted figures.
• Provide administrative support to the Singapore sales team, including customer claims and vendor invoices processing
• Monitor Account Receivables status and prepare AR ageing report
• Check and verify accuracy of collection and payment from customers
• Fostering a culture of collaboration, accountability, and continuous improvement and implement best practices and innovative tools to improve data analysis and reporting capabilities.
• Other ad-hoc responsibilites and tasks assigned

Requirements:

• Diploma/Degree in relevant disciplines such as Accountancy, Business
• No experience required, but candidates with at least 2 years of relevant working experience, inclusive of strong hands-on accounting/audit/ fp&a experience are preferred.
• Intermediate proficiency in Microsoft Office applications such as Excel, Powerpoint
• Experience in JDE system and Oracle HFM system will be an advantage
• Organised and detail-oriented in work with good documentation
• Motivated and pro-active with optimistic about challenges
• A team player who is also able to work independently

Job Duties

• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an applied research project as a part of Infocomm Technology cluster at SIT. In this role, you will be part of the research team, working to develop and evaluate privacy-preserved Generative AI algorithms for generating synthetic Personal Identity Information (PII). This aims to overcome the issues raised by using real-world PII data.

Key Responsibilities:

• Participate in and manage the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Design a Natural Language Processing algorithm for identifying Personal Identity Information data.
• Design and evaluate a privacy preserved Generative AI based algorithm for generating synthetic data.
• Validate integrated system functionality and performance.
• Help produce progress reports and technical papers on research work.
• Ensure compliance with Work, Safety and Health Regulations.
• Assist in project resources requirement and managing student projects.

Job Requirements:

• Have a Masters or PhD Degree in Computer Engineering/Computer Science/Electrical Engineering or equivalent.
• Have relevant research/industry experience in Machine Learning, AI and Privacy.

• An excellent team player who can cope with an agile and fast-paced environment.

• Good communication and interpersonal skills.

• Possess relevant hands-on experience in Python, Java, C++ etc. and corresponding development environments.