Responsibilities:

• Responsible for the research and implementation of related algorithms in the fields of task-based dialogue, open domain QA , and customer service Chatbot.
• Drive core technology development for LLM (especially for RAG and chatbot) continuously optimizing comprehension, reasoning, and generation capabilities.
• Collaborate with cross-functional teams, to integrate advanced LLM solutions into existing systems, ensuring seamless operation and maximum impact.
• Work closely with prompt engineers to refine and optimize prompt design, enabling more accurate and contextually relevant outputs from LLMs.
• Conduct cutting-edge research to stay ahead of the latest developments in LLM and AGI technologies, applying these advancements to solve complex business challenges.
• Develop scalable and robust LLM/RAG frameworks that can be adapted to chatbot, driving innovation and maintaining a competitive edge in the market.

Requirements:

• Programming skills, data structure and algorithm skills, proficient in C/C++ or Python programming language.
• Hands-on experience in the field of machine learning, especially in large language models (LLMs) and generative artificial intelligence.
• Excellent problem analysis and solving skills, and passionate about solving challenging problems.
• Stay ahead of the latest developments in LLM and AGI technologies.
• Passionate about technology, good communication skills and teamwork spirit.

The HR BPO Executive is responsible for supporting the delivery of outsourced HR services to clients, ensuring that HR processes like payroll, recruitment, benefits administration, and compliance are efficiently managed. This role requires strong attention to detail and a deep understanding of HR practices in Singapore, ensuring that services meet statutory requirements and client expectations. The HR BPO Executive will work closely with BPO team and clients to maintain high levels of service delivery.

Responsibilities:

Payroll Management

- Process monthly payroll for clients, ensuring accurate and timely salary disbursements, CPF contributions, income tax filings (IR8A/IR21), and other statutory submissions.

- Ensure payroll records are compliant with the Ministry of Manpower (MOM) and other local regulatory bodies.

- Handle payroll queries from clients and employees, providing accurate and timely responses.

Recruitment Support

- Assist in managing outsourced recruitment processes, including job postings, candidate sourcing, interview scheduling and interviewing, as well as coordination.

- Ensure all recruitment processes are aligned with local employment regulations, including proper documentation for new hires.

Employee Benefits Administration

- Manage employee benefits processing, such as leave applications, medical claims, and insurance enrolment, ensuring all transactions adhere to client policies.

- Handle employee benefit queries from clients and employees.

HR Compliance & Data Management

- Ensure client compliance with local labour laws, including MOM regulations, Fair Consideration Framework (FCF), and Employment Act.

- Maintain accurate and updated employee records in compliance with the Personal Data Protection Act (PDPA).

- Support clients in the preparation of statutory reports and audits.

Client Support & Service Delivery

- Serve as the first point of contact for client queries related to HR processes, providing prompt and professional assistance.

- Work closely with the Management Team to ensure service delivery aligns with client expectations and service level agreements (SLAs).

- Assist with onboarding new clients, ensuring a smooth transition into outsourced HR services.

Process Improvement & Technology Utilization

- Identify opportunities to streamline HR processes and improve efficiency using HR software systems.

- Support the implementation of new HR tools and systems for clients, providing training and ongoing support.

Requirements:

- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

- At least 2-3 years of experience in HR operations, payroll, or HR outsourcing, with a focus on Singapore labor laws and regulations.

- Experience in managing payroll via HR systems is highly desirable.

- CEI certified preferred

Skills and Attributes:

- Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.

- Discretion in handling sensitive information.

- Proficient in English and Chinese to liaise with Chinese associates.

- Customer-focused with strong problem-solving skills.

- Ability to work independently and as part of a team, with a high degree of accountability.

- Proactive, with the ability to manage time and prioritize effectively.

· Assist Chairman in manage daily operations of the Board of Directors, including organize meetings, convey information, etc.

· Track best practices in corporate governance within the industry and provide optimization suggestions to Chairman.

· Participate in discussions and implementation of the company's development strategy and major decisions, offer decision-making support to Chairman.

· Closely monitor regulations related to corporate governance, ensure company's governance mechanisms comply with regulatory requirements.

· Assist Chairman in handle governance matters related to the company's daily operations.

· Responsible in building of assistant office team.

· Maintain good communication with management and the Board of Directors, promote the effective implementation of corporate governance tasks.

Requirements:

· Over 5 years of experience in management or board secretary roles within the internet industry, IT, or SaaS software companies.

· Familiar with regulations related to corporate governance for publicly listed companies, with a deep understanding of governance mechanisms and best practices.

· Excellent communication and coordination skills, adept at handling complex corporate governance issues.

· Strong independent thinking and analytical abilities, capable of providing strategic advice to the company.

· Highly responsible, with strong professional ethics and a spirit of teamwork.

Details of the Division and Team:

As a Assistant Vice President for Technology in Cash Management team, you will partner with business, technology managers and Risk and Control team to create and maintain the application stack and execute strategical programs. You’ll be an integral part of the bank’s infrastructure, guiding the Corporate Bank Technology team through the engineering practices. You will enable the digital environment that helps our people share their knowledge, expertise and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you. Join us here, and you’ll constantly be looking ahead.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Oversee the acquisition and development of software systems in organisational units.
• Collaborate and communicate openly; pairing with colleagues to write software and solve problems.
• Engage directly with business stakeholders to elicit requirements and ensure that the software delivered is fit for purpose.
• Technical analysis, solution design, developing, unit testing, code review, architecture and API documentation.
• Engage with QA to prepare infrastructure for integration and load testing activities.
• Deployment of the solution for SIT, UAT testing activities and for demonstration session to business stakeholders.
• Production SL3 support.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Mentor and coach junior engineers.

Your skills and experience:

• Minimum 10 years of relevant experience working with ITX/ WTX technology as an engineer.
• Minimum 4 years of experience working with PL/SQL.
• L3 support experience and exposure with conflict handling and Release management
• Developing and implementing technical solutions
• Develop testing strategies for efficient and error-free testing.
• Deploy the ITX systems in UNIX and LINUX
• Bachelor’s degree in Computer Science or Information Technology or Programming & Systems Analysis or Science (Computer Studies)
• Analyze and gather requirements and new implementations and change requests.
• Collaborating with business analysts and business partners
• Stakeholder management and Prioritization
• Git knowledge
• Ability to develop a functional approach.
• Rigor, availability, good communication skills
• Proactivity, initiative, and tenacity
• Ability to coordinate several technical interlocutors and to solve problems.
• Coding with best practices in mind
• Coaching and mentoring junior team members

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities

• Develop and execute a comprehensive technology strategy tailored to the company's business objectives, scalability and operational efficiency
• Create and manage the technology budget, optimizing resource allocation and ensuring cost-effective solutions
• Oversee the design and implementation of robust technical architecture, ensuring alignment with business requirements, security standards and industry’s best practices
• Establish and maintain efficient and reliable technology operations, including systems infrastructure, network, data management and security protocols for high performance, uptime and data integrity
• Develop and implement disaster recovery plans and business continuity strategies
• Identify and mitigate technology-related risks, ensuring data privacy and security regulations compliance

Qualifications

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience
• 6 years of experience in the IT industry or a similar role
• Experience engaging with, and presenting to, technical stakeholders and executive leaders
• Experience in AI and Cloud industry, including applications, infrastructure, storage, platforms, and data would be a plus
• Fluency in Chinese is essential to liaise with our Chinese speaking counterparts in China
• Willing to travel across APAC region as needed

We’re searching for a Senior/Manager, Client Information Security (Infra) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the engagement delivery lifecycle, from infrastructure and security tooling choices to the secure storage, processing and deletion of client data.
• Act as a single point of contact and escalation for the SOC, Threat Intel and Crisis Response teams for practice-related cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. Eg. independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, SOC 2 for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops and other client due diligence processes

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations.

We are seeking a skilled Data & AI Engineer to join our dynamic team. The ideal candidate will support the development and deployment of scalable and optimized AI/machine learning (ML) models. The role focuses on working with large volumes of real-time, unstructured data to build AI/ML solutions that transition from theoretical models to practical applications. The Data & AI Engineer will also run performance tests, troubleshoot, and ensure smooth operationalization of these models in a production environment while leading and overseeing project teams towards completion.

Key Responsibilities:

• AI/ML Model Development & Optimization: Design, develop, and optimize AI and machine learning models for real-time applications. Build algorithms for data extraction, transformation, and loading (ETL) to manage large volumes of unstructured data.
  
• Model Deployment:Work closely with data scientists to deploy AI/ML solutions from theoretical models to production-ready systems. Collaborate with software engineers to ensure proper integration of models within relevant platforms.
  
• Performance Testing & Debugging:Run experiments to assess the performance of deployed models in real-time environments. Identify, troubleshoot, and resolve issues that may arise during deployment, ensuring model reliability and scalability.
  
• Collaboration & Cross-functional Work:Collaborate within a multidisciplinary team, applying your expertise in statistics, data science, and programming. Work closely with data engineers, software developers, and other stakeholders to ensure cohesive AI solution delivery.
  
• Technology & Platform Support:Stay up to date with the relevant software platforms and infrastructure necessary for deploying machine learning models. Ensure compatibility and seamless integration with the firm’s technical stack and production systems.

To qualify for the role, you must have

• Minimum 10 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.
• Proficiency in scripting and programming languages such as Python, R, or Java.
• Strong experience in data extraction, transformation, and loading (ETL) processes for large, unstructured data sets.
• Solid understanding of AI/ML model deployment practices, including cloud-based platforms (AWS, GCP, or Azure).
• Experience running model performance tests, identifying bugs, and implementing solutions in production environments.
• Knowledge in statistics, data science, and machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Ability to work collaboratively in a fast-paced team setting.
• Proficiency in scripting and programming languages such as Python, R, or Java.
• Strong experience in data extraction, transformation, and loading (ETL) processes for large, unstructured data sets.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

About the Job

The Logistics Department plays one of the most critical roles in managing part the assets in Cyrus. You will be joining a dynamic team managing and working closely with the Assistant Warehouse Manager to solve Logistics, warehouse operation issues, managing the inventory level and fulfil daily orders. You will also be required to implement new ideas to improve our logistics and warehouse operation processes.

Your key responsibilities cover the following 5 broad areas:

1) Receiving and Inspecting of Goods

• To verify the quantity of goods, inspect for damages and report discrepancies.
• To ensure proper handling and storage of goods.

2) Inventory Management

• To tidy and organise all inventory and maintain accurate records for accurate monitoring
• To conduct regular inventory checks and report discrepancies.

3) Order fulfilment

• To retrieve and pack shipment orders according to delivery schedules, and coordinate with inter-departments for deliveries and pickups.

4) Warehouse Organization

• To ensure inventory are well organised and stored at stipulated locations so as to achieve and maintain warehouse 5S standard.

5) General Support

• To initiate and collaborate on work improvements projects to improve processes and work environment.

Your areas of knowledge and expertise that matter most for this role:

· Secondary school, Higher Nitec, Diploma or 2years working experience in warehousing or environment.

· Basic understanding of Microsoft Office is required.

· Valid Forklift license is an added advantage.

· Knowledge of ERP/WMS system.

· Physical fitness to carry goods up to 25kg.

· Key attention to detail and monitoring of inventory quality.

Key Responsibilities

• Develop and execute complex projects that have a substantial mix of electrical, mechanical, physics, algorithms and software design; attend design reviews and provide input to meet market requirement specifications (MRS) and hardware/software specifications. Ensure designs meet market requirement specifications (MRS). Coordinate with project marketing and management to understand system requirements. Be able to chair architecture brainstorming meetings and drive the systems process to down select to a final architecture of a top-level system.
• Participate in the design, development, and testing of radio-frequency components for semiconductor equipment, which includes high-power generators (up to 6 kW or more), matching networks, filters, or other tuning elements, with frequencies ranging from 300 kHz to 60 MHz.
• Write detailed specifications that cover all aspects of subsystem modules including interfaces to the product by using systems analysis to create a diagram. Create concepts for complex architectural design approaches. Lead team evaluations of architectures to provide recommendation for best system solution approach.
• Ability to fabricate or modify RF components to change their performance or enable access for instrumentation.
• Ability to instrument, characterize and troubleshoot RF sub-systems within larger semiconductor tool environment.
• Problem identification and troubleshooting a wide range of difficult, complex engineering problems in field of technical expertise, including serviceability and manufacturability.
• Support System Integration during the assembly and final testing of new product designs.
• Interface with other groups to workout design, systems architecture development and integration issues.
• Define all equipment interfaces and systems architecture and ensure they are up to date and documented.
• Work with vendors to develop design requirements and ensure delivery of parts that meet specifications.

Education Qualifications

• PhD/ Master/ Bachelor’s degree in Electrical Engineering, Electronics and Communication, Physics or related engineering field with a 1-3 years of relevant RF experience

Functional Knowledge

• Understand principles and operation of network analyzers, oscilloscopes, power meters, directional couplers, and other radio-frequency test equipment
• Knowledge of circuit theory and ability to develop analytical models of RF components
• Problem-solving and troubleshooting skills

Interpersonal Skills

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of internal and external stakeholders
• Self-starting individual, proactive and resourceful

Work Location

• Science Park II

Applied Materials is an innovation-driven company. Our ability to identify emerging technologies that can complement and leverage Applied’s materials engineering expertise is critical to the company’s continued growth. To accelerate our growth programs, Applied Materials fosters a vibrant innovation network of academics, researchers, government organizations, commercial partners and entrepreneurs in the ecosystems we operate in. Singapore is a key ecosystem for Applied Materials. Refer to the link for more information. https://www.appliedmaterials.com/company/collaboration

Applied's Joint Lab for Applied Process Equipment Accelerator (APEX) aims to develop materials and components for semiconductor equipment, as well as new processes that maximize resource efficiency and minimize material waste in manufacturing. These innovations are targeted for Industry of Things (IoT), Communications, Automotive, Power and Sensors (ICAPS) markets, which are strategic growth areas for Applied Materials. The joint lab will also enable small and medium-sized enterprises (SMEs) in Singapore to support development of these solutions.

As a Program Manager, you will support APEX Strategy and Operations leadership and partner with the South East Asia Regional Office in Singapore to identify new growth opportunities in supplier development, build and manage partnerships with research performers and execute on key initiatives to realize this growth.

Key Responsibilities

• Drive strategic programs to establish plans, milestones and priorities and ensure regular communications / updates to stakeholders. Anticipate risks and roadblocks, manage program prioritization, timelines, and balance business needs versus technical / operational constraints.
• Support management to identify key requirements, develop & implement strategic growth agendas including a strong focus on talent, and productivity, and suppliers
• Structure and execute analyses to develop recommendations and drive execution / implementation in a fast-paced, deadline-driven environment.
• Collaborate with internal teams to ensure seamless integration of partner activities with overall business operations.
• Originate, negotiate and execute ecosystem partnerships in Singapore and the region to accelerate new business opportunities from inception to execution.
• Build and maintain relationships with key ecosystem stakeholders (government agencies, public research entities, universities, tech startup ecosystem) to ensure Applied Materials is strategically positioned

Skills & Competencies

• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence stakeholders at all levels
• Strong sense of ownership and ability to work across different functions and BUs
• High learning agility to quickly understand the value drivers in numerous science and technology fields
• Someone who is excited by the possibilities of how technology can play a role in improving our lives, and is interested to accelerate and translate technology innovations to business through partnerships

Education and Experience

• Bachelor in any Engineering or Science related discipline with min 4 years of relevant experience
• Experiences in public-private partnership, strategic operations, project management and talent engagement
• Experienced in structuring and negotiating partnership deals; Familiarity with legal contracts e.g. NDAs, research collaboration agreements, MOUs
• Good knowledge of the high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

Job Description

Key Responsibilities

• Design or modify electrical/electronic engineering assemblies, layouts/schematics and/or detailed drawings/specifications of difficult scope
• Problem identification and troubleshooting a variety of complex electrical problems with limited supervision
• Define, coordinate, perform and generate engineering test reports with limited supervision
• Technically lead and/or executes engineering projects, including development of key suppliers
• Implements concepts for variety of complex product issues and electrical solutions of difficult scope
• Generates electrical product specifications and reviews engineering documentation
• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Interfaces with internal and external customers regarding complex electrical issues for specific projects
• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Educational Qualifications

• PhD/ Master/ Bachelor’s degree in Electrical Engineering, Electronics and Communication, Mechanical Engineering or related engineering field

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Hands-on experience in electrical schematic diagram, PCB/ Low voltage circuit design for power and control
• Problem-solving and troubleshooting skills

Interpersonal Skills

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of internal and external stakeholders
• Self-starting individual, proactive and resourceful
• Good communication and interpersonal skills

Work Location

• Science Park II

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

About the Role:

As a Data Manager, you will spearhead the data group dedicated to supporting the commercial teams for our Travel business. Your expertise will drive strategic insights, enhance data-driven decision-making, and optimize commercial performance. This role requires a blend of technical prowess, leadership, and a deep understanding of supply commercial optimization.

Responsibilities:

• Led a team of data analysts and engineers, ensuring they have the data repository, tools, resources, and training to deliver high-quality data analysis and reporting.
• Partner with commercial stakeholders (market managers, ) to understand their business needs and translate them into actionable data requests.
• Develop and implement a data strategy for the commercial team that is aligned with the overall company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) and measure the effectiveness of commercial campaigns and treatments
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement in hotel and flight acquisition, conversion, and revenue.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences
• Stay up-to-date on the latest data science trends and technologies and implement them to improve data analysis capabilities.
• Foster a collaborative and data-driven culture within the commercial team.

Requirements (Education, Technical Skills, Relevant Experiences)

• Minimum 7+ years of experience in a data leadership role, preferably within the travel or supply chain industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a highly experienced and visionary Head of Quality Engineering to lead and elevate our quality assurance practices. You will be responsible for overseeing a team of 60+ QA Engineers and SDETs, driving a culture of quality, and ensuring the delivery of exceptional digital products and services. As a key member of the engineering leadership team, you will collaborate with cross-functional partners to establish and maintain robust quality standards throughout the software development lifecycle.

Roles and responsibilities:

• Leadership & Strategy:
• Provide strategic direction and vision for the Quality Engineering organization.
• Build and develop a high-performing team of QA Engineers and SDETs through mentorship, coaching, and performance management.
• Foster a culture of quality, collaboration, and continuous improvement within the team and across the organization.
• Define and implement quality metrics, KPIs, and reporting mechanisms to track and communicate quality performance.
• Quality Assurance & Testing:
• Develop and implement comprehensive quality assurance strategies, processes, and methodologies that align with industry best practices and regulatory requirements.
• Oversee the design, development, and execution of test plans, test cases, and test automation frameworks.
• Drive the adoption of test automation tools and techniques to improve efficiency and effectiveness.
• Ensure the timely and accurate identification, tracking, and resolution of defects and quality issues.
• Collaboration & Partnerships:
• Partner closely with engineering, product management, and other stakeholders to ensure quality is integrated into every stage of the software development lifecycle.
• Collaborate with DevOps teams to implement continuous integration and continuous delivery (CI/CD) pipelines that include robust quality gates.
• Represent Quality Engineering in cross-functional initiatives and provide expertise on quality-related matters.
• Innovation & Technology:
• Stay abreast of emerging trends and technologies in quality engineering and test automation.
• Evaluate and implement new tools and techniques to enhance the quality engineering capabilities of the organization.

Requirements (Education, Technical Skills, Relevant Experiences)

• Experience: 10+ years of experience in quality engineering, with at least 5 years in a leadership role managing large QA or SDET teams.
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Technical Skills:
• Deep understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.
• Expertise in test automation frameworks, tools, and practices (e.g., Appium, Selenium, Maestro, TestNG, Testrail).
• Strong knowledge of programming languages (e.g., Java, Python, JavaScript) and scripting.
• Experience with performance testing, security testing, and other specialized testing areas.
• Familiarity with cloud-based infrastructure and technologies.
• Leadership Skills:
• Proven ability to build and lead high-performing teams.
• Excellent communication, interpersonal, and collaboration skills.
• Strong strategic thinking and problem-solving abilities.
• Passion for quality and continuous improvement.

Nice to Have:

• Experience in the digital native business space.
• Familiarity with AI-based technologies.
• Certifications in quality engineering or related disciplines (e.g., ISTQB, CSQE).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014, Coinhako has established a reputation as being one of the most secure and trusted digital asset wallet service providers and trading platforms in the APAC market. Our team is deeply passionate about building the crypto economy in the APAC region. Through the launch of our innovative suite of products and services, Coinhako aims to empower individuals and businesses by allowing them to take ownership and control of how they build and manage their assets in the new digital finance world.

We are looking for motivated individuals who are passionate about the crypto space to join our team as an User Operations Specialist

What you'll be doing:

• Respond to user’s queries and resolve issues accurately and promptly through both online and offline support
• Provide appropriate and relevant responses to local regulators and/or authorities
• Collaborate with internal support team to ensure customer issue resolution
• Regularly review, update, and improve standard operating procedures (SOPs) to reflect current best practices and internal processes. Ensure that document control version remain updated
• Work with team leads to ensure the implementation of the SOP corresponds to what is happening on the ground by performing sample checks
• Understudy team leads to perform quality assurance review
• Complaint Escalation - Facilitate the escalation of user complaints by investigating root causes and working with relevant teams to provide solutions
• Assist in producing monthly reports
• Keep a register of all reviews and audit conducted
• Perform ad hoc tasks as required to support smooth internal operations and ensure an efficient workflow

What we're looking for:

• Diploma/Bachelors in Business Management or equivalent
• Preferably 1 year of experience in customer operations related role
• Meticulous, pay strong attention to details
• Strong communication skills
• Strong sense of responsibility and able to work well in teams
• Able to communicate fluently in English, and have strong interpersonal skills
• Understanding and/or experience working in a Cryptocurrency/Blockchain/Fintech/Finance Trading domain preferred

What’s in it for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry
• Animal-friendly environment, with a fluff ball in the office

Find out more about Coinhako @ https://www.coinhako.com/ and don't forget to visit our Careers Page @ https://www.coinhako.com/join-us!

Job Responsibilities:

• Perform general administrative duties.
• Provide secretarial support, including managing of calendars and meeting appointments.
• Process work pass applications and renewals.
• Overseas via applications and booking of air tickets.
• Other ad hoc duties.

Job Requirements:

• At least GCE 'O' Level / Diploma / ITE.
• At least 1 year of relevant working experience.
• Knowledge of Microsoft Office applications (Word, Excel, Powerpoint etc).
• Able to work independently.
• Willingness to work in Loyang area.

We are seeking a passionate and innovative Brand Strategist to join our product development team. In this role, you will be a key player in shaping and communicating our brand identity within the dynamic tech landscape, with a particular focus on how our brand is expressed through our app design. You will be responsible for developing and implementing brand strategies that enhance awareness, drive engagement, and build a strong emotional connection with our target audience, aligning with our product development roadmap and vision.

Key Responsibilities:

Brand Strategy Development

• Collaborate with product managers, developers, and UX/UI designers to understand product vision, features, and user experience within the app.
• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and challenges within the tech industry, specifically related to app design and branding.
• Develop a deep understanding of our target audience, their needs, motivations, and how they interact with technology products and app interfaces.
• Translate market insights and consumer understanding into actionable brand strategies, brand guidelines, and messaging frameworks that align with our product roadmap and are seamlessly integrated into our app design.

Brand Storytelling and Messaging within the App

• Craft compelling brand narratives and messaging that resonate with our target audience and differentiate our app in the tech market.
• Ensure brand consistency in every aspect of the app, from visual elements and user interface to micro-interactions and user experience.
• Develop a consistent brand voice and tone across all app-related communication channels, including app store descriptions, in-app messaging, and push notifications.

Brand Measurement and Analysis

• Track and analyze key brand metrics related to the app, such as app downloads, user engagement, and user reviews, to measure the effectiveness of brand strategies and product launches.
• Use data and insights to optimize brand performance within the app and make data-driven decisions to improve brand equity and product positioning/

Collaboration and Communication

• Collaborate closely with product managers, engineers, UX/UI designers, and other cross-functional teams to ensure brand alignment across all departments and throughout the app development process.
• Communicate effectively with stakeholders at all levels, including presenting brand strategies and recommendations to senior management.

Stay Ahead of the Curve

• Stay informed about the latest app design trends, technologies, and best practices in the tech industry to ensure our brand and app remain relevant and competitive.

Requirements:

• Bachelor's or Master's degree in Marketing, Communications, or a related field.
• Proven experience in developing and implementing brand strategies, preferably within the technology industry, with a focus on app design and branding.
• Strong understanding of brand management principles, brand positioning, and brand architecture in the context of digital products and app interfaces.
• Excellent communication, presentation, and interpersonal skills.
• Ability to think creatively and strategically, with a passion for building strong brands.
• A genuine interest in technology and a deep understanding of the tech landscape, particularly in mobile app design and user experience.

Good-to-have:

• Knowledge of app design principles and best practices.

We are working with a tier 1 global banking client to hire a Project Management Analyst for their Private Banking KYC team.

This position wil be on a 6-month contract that can be extended.

Responsibilities

• Take on project management responsibilities to drive process enhancements and increased efficiency through automation or any such work
• Support the team in KYC BAU processes where necessary

Requirements

• 1-4 years of experience
• Strong advanced proficiency in excel (i.e., automation tools, VBA, power automate)
• Exposure or understanding of KYC will be an added advantage

Key Responsibilities:

• Test Strategy & Planning:Design and develop effective test strategies, ensuring thorough coverage of functional, non-functional, and regulatory requirements.
  Collaborate with developers, product managers, and business analysts to clarify requirements and ensure testability.
  
• Automation & Continuous Testing:Develop, maintain, and optimize automated test suites for high-performance trading applications and systems.
  Promote and implement continuous testing and integration practices to support rapid delivery cycles.
  
• Performance & Security Testing:Perform performance testing to assess system behavior under real-world trading conditions, ensuring stability and scalability.
  Collaborate with security teams to ensure trading systems comply with the latest security protocols and standards.
  
• Manual Testing & Defect Management:Execute detailed manual testing for complex features, exploratory tests, and trading workflows where automation is less feasible.
  Identify, track, and prioritize bugs, working with developers to ensure timely resolution.
  
• Mentorship & Leadership:Mentor junior test engineers, sharing your expertise and promoting best practices.
  Provide input on improving testing processes and tools to enhance efficiency and quality.
  

Qualifications:

• Proven experience (5+ years) in software testing, particularly within trading, financial services, or similar industries.
• Strong understanding of trading systems, including order execution, market data, and risk management.
• Hands-on experience with test automation tools such as Selenium, JUnit, TestNG, or similar frameworks.
• Familiarity with API testing, continuous integration (CI) tools, and performance testing methodologies.
• Strong communication skills, with the ability to collaborate effectively with diverse teams.
• An analytical mindset with excellent problem-solving skills and attention to detail.

• Achieve growth and achieve sales goals through new customer development.
• Create and execute a strategic sales plan that expands the customer base.
• Presents sales, revenue and expense reports and realistic forecasts to management.
• Identify emerging markets and market changes while remaining fully aware of new products and the competitive environment.
• Understand our ideal customers and how they feel about our products.

Requirements:

• Diploma and above.
• At least 2 years of Enterprise Software, Security Software channels sales experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About the Job

You will be responsible for talent acquisition and recruitment of technical role. Develop and implement multi-channel strategies to source candidates that meet business needs. Other job functions are as follow:

• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Identify suitable candidates and placement completion, management of all process from identification to closure.
• Maintain a database of building talent pools for current and future engagements
• Prepare the required documentation and follow through for seamless on-boarding process.

Skills & Experiences Required

You will need min Degree or Diploma in relevant discipline with min 2 years proven excellence as a tech recruiter or in relevant position.

• Min 1 year of experience in recruiting for software engineering related roles.

EA (R1332781)