Job Summary:

We are seeking an experienced Pharmaceutical Project and Construction Manager to lead and manage construction projects related to our pharmaceutical facilities. The successful candidate will ensure that projects are completed on time, within budget, and in compliance with industry-specific regulations and quality standards. This role requires strong project management skills, technical expertise, and the ability to coordinate cross-functional teams.

Key Responsibilities:

1. Project Planning: Develop project plans, schedules, and budgets for pharmaceutical facility construction projects, ensuring alignment with company goals and regulatory requirements.
2. Regulatory Compliance: Ensure that all construction activities adhere to pharmaceutical industry regulations, including Good Manufacturing Practices (GMP), FDA guidelines, and other relevant standards.
3. Contract Management: Manage contracts, including bidding processes, negotiations, and contractor selection. Monitor contractor performance and ensure compliance with project specifications.
4. Resource Allocation: Allocate resources, including personnel, equipment, and materials, to meet project objectives efficiently and cost-effectively.
5. Quality Assurance: Implement quality control and quality assurance measures to maintain high construction standards and compliance with regulatory requirements.
6. Risk Management: Identify and assess project risks and develop mitigation strategies to ensure project success and minimize disruptions.
7. Communication: Act as a liaison between internal teams, contractors, regulatory agencies, and stakeholders to ensure effective communication and alignment throughout the project lifecycle.
8. Budget Management: Monitor project budgets, track expenses, and provide regular financial reports to stakeholders. Implement cost-saving strategies where appropriate.
9. Safety: Prioritize and enforce safety protocols and procedures to protect the health and well-being of all personnel involved in the construction project.
10. Documentation: Maintain accurate and comprehensive project documentation, including construction plans, change orders, permits, and regulatory filings.

Qualifications:

• Bachelor's degree in Engineering or any related field. Master's degree or relevant certifications are a plus.
• 10 + years of experience in project and construction management, with a strong background in pharmaceutical or biotechnology facility construction.
• Proficiency in project management software and tools.
• In-depth knowledge of pharmaceutical industry regulations and quality standards.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Detail-oriented with a focus on quality and compliance.
• Problem-solving and critical-thinking abilities.
• Ability to work under pressure and meet deadlines.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaints at 1st level. Advise and guide customers with solutions. If the problem cannot be resolved over the phone or email, schedule a technician and fix a service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement focusing on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with warranty-related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase requests and tracking of spare parts purchases.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum ITE/Diploma in the Business field
• At least 1 year of experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge of customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Good communication and problem-solving skills, with good organization ability
• Must be able to multitask in a fast-moving environment.

We are seeking an experienced functional SAP FICO Consultant to join a world-leading Consulting firm on a 6-month project.

This position will be on a 6-month contract and we are open to remote candidates who will be required to travel to Singapore for workshops and trainings.

Responsibilities

• Configure and implement the various SAP FICO modules, including GL, AP, Controlling, etc.
• Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system
• Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality

Requirements

• At least 10 years of experience specifically in SAP FICO consulting across various industries
• Experience leading projects independently and with a team
• At least 3-4 greenfield implementations from end-to-end
• Candidates across varied industries are welcome to apply (including but not limited to Marine, Healthcare, Aviation, Telecom, Banking, Manufacturing)
• Bilingual proficiency in at least 2 of the following - i.e., English, Mandarin, Cantonese

We are seeking an experienced functional SAP PMO Consultant to join a world-leading Consulting firm on a 6-month project.

This position will be on a 6-month contract and we are open to remote candidates who will be required to travel to Singapore for workshops.

Responsibilities

• Work with the end client and support the project manager in creating and ensuring best practices in ensuring a smooth and successful launch, implementation, and completion of project
• Keep track of all issues to ensure timely resolution and follow up
• Work in a cross-functional environment and with teams in offshore locations
• Other PMO duties

Requirements

• At least 10 years of experience specifically in SAP PMO capabilities
• Experience leading projects independently and with a team
• Candidates across varied industries are welcome to apply (including but not limited to Marine, Healthcare, Aviation, Telecom, Banking, Manufacturing)
• Bilingual proficiency in at least 2 of the following - i.e., English, Mandarin, Cantonese
• For non-SG based candidates, the incumbent must be open to travelling to SG for workshops and training

Support day-to-day administrative duties.

Data entry, reporting and invoicing

Sorting and organizing of orders

Maintain basic office cleanliness

Manage calendar, schedules, and provide administrative support for appointments, meetings, travel arrangements, and visa applications.

Process expense reimbursements and ensure timely and accurate preparation of reimbursement requests and claims.

Other admin duties as assigned.

Job Summary:

We are looking for a detail-oriented and proactive Administrative Executive to join our team (Part time / Full Time). The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of our office. The Administrative Executive will be responsible for handling various administrative tasks, coordinating office activities, and providing support to the management team.

Fresh Graduate is welcome to apply.

Key Responsibilities:

Office Administration:

• Oversee day-to-day office operations and ensure a well-organized and tidy workspace.
• Manage and maintain office supplies and equipment.
• Coordinate and schedule meetings, appointments, and conferences.
• Maintain and update company databases and filing systems.
• Ensure accuracy and completeness of records and documentation.
• Assist in the preparation of reports, presentations, and other documents.
• Conduct research and compile data as requested.
• Maintaining office security.
• Ad-hoc duties as and when required.

Communication and Correspondence:

• Coordinating meetings and appointments.
• Review and organize mails regularly.
• Answering phones and emails.
• Greeting and assisting visitors.

Event Coordination:

• Assist in the planning and execution of company events and meetings.
• Managing travel arrangements.
• Process travel expenses and reimbursements.

Qualifications:

• Proven experience as an Administrative Executive or similar role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to learn and adapt quickly.
• Qualifications in secretarial studies will be an advantage.

Benefits

• Employee Hostel

Job Summary:

We are looking for a detail-oriented and proactive Human Resource & Admin Executive to join our team (Part time / Full Time). The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of our office. The Human Resource & Admin Executive will be responsible for handling various administrative tasks, coordinating office activities, and providing support to the management team.

Fresh Graduate is welcome to apply.

Key Responsibilities:

Office Administration:

• Oversee day-to-day office operations and ensure a well-organized and tidy workspace.
• Manage and maintain office supplies and equipment.
• Coordinate and schedule meetings, appointments, and conferences.
• Maintain and update company databases and filing systems.
• Ensure accuracy and completeness of records and documentation.
• Assist in the preparation of reports, presentations, and other documents.
• Conduct research and compile data as requested.
• Maintaining office security.
• Ad-hoc duties as and when required.

Communication and Correspondence:

• Coordinating meetings and appointments.
• Review and organize mails regularly.
• Answering phone and emails.
• Greeting and assisting visitors.

Event Coordination:

• Assist in the planning and execution of company events and meetings.
• Managing travel arrangements.
• Process travel expenses and reimbursements.

Human Resources :

• Responsible for the company's recruitment, training, employee entry, transfer, resignation.
• salary, attendance and other comprehensive management
• Strictly implement the company's various systems, input all kinds of information in time
• organize data regularly, and issue data analysis results to superior leaders
• Expand and maintain recruitment channels and publish and update online recruitment information
• Implement recruitment, staff training and performance evaluation on time and with good quality
• Establish and maintain personnel files, staff roster, and update staff's personal information
• and materials in time
• Responsible for the signing of labor contracts and daily management of employees
• Assist leaders in writing, revising and implementing various personnel rules and regulations

Qualifications:

• Proven experience as an Human Resource & Administrative Executive or similar role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to learn and adapt quickly.
• Qualifications in secretarial studies will be an advantage.

Benefits

• Employee Hostel

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry innovation research project where you will be part of the research team to develop future-ready display technologies and demo applications for virtual reality, augmented reality and mixed reality.

Key Responsibilities

• Participate in the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Undertake these responsibilities in the project:

1. Conduct in-depth AI research towards proof-of-concept (POC) prototypes for future-ready display technologies for VR/AR/MR
2. Develop demonstration applications for the POC prototype

• Carry out Risk Assessment, and ensure compliance with Work, safety and health regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.

Job Requirements

• A PhD degree in computer or related programmes and have relevant competence in the areas of VR/AR/MR and AI.
• 3 or more years of research experience in VR/AR/MR/AI.
• Hands-on experience of developing POC systems to demonstrate research results.
• Knowledge and experience in optics will be advantageous.
• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development
• Show strong initiative and take ownership of work.
• Teamwork spirit

As an Information Security Engineer, you will play a crucial role in our Security Operations Center. Your responsibilities will include monitoring, detecting, investigating, analyzing, and responding to security events within our IT infrastructure, including Operational Technology (OT) systems. Your expertise in cybersecurity frameworks, risk management, and incident response protocols will help fortify our defenses. A thorough understanding of Operational Technology security principles is essential, as you will oversee the integration of security practices in both IT and OT environments to protect our critical infrastructure. You will also apply Scaled Agile Scrum methodologies to coordinate technical meetings and manage security projects efficiently.

Roles and Responsibilities

• Design and implement advanced security architectures for IT and OT environments to ensure robust protection against emerging threats.
• Lead the development and integration of custom security solutions tailored to the specific needs of our digital and physical infrastructures.
• Conduct high-level vulnerability assessments and penetration testing to evaluate the security of IT and OT systems.
• Develop and refine incident response strategies to enhance our ability to respond to and recover from security breaches swiftly and effectively.
• Collaborate with IT and OT teams to ensure seamless integration of security technologies across all platforms.
• Serve as the technical lead on projects involving cybersecurity technologies, ensuring compliance with industry standards and regulatory requirements.
• Mentor junior engineers and analysts, providing guidance on complex technical issues and fostering a culture of technical excellence and innovation.
• Stay current with the latest cybersecurity technologies and trends, applying this knowledge to continuously improve our security posture.
• Prepare and present detailed technical reports and security briefings to senior management, offering strategic recommendations based on your assessments and findings.

Requirements

• A master’s degree in Cybersecurity, Computer Science, Engineering, or a related field, along with significant professional experience in cybersecurity.
• Expertise in designing and managing security solutions for both IT and Operational Technology systems.
• Advanced certifications in cybersecurity such as CISSP, CISM, or GIAC, with specific training in areas like SCADA or ICS security.
• Strong leadership skills with experience in managing complex security projects and leading cross-functional teams.
• Deep understanding of regulatory compliance and security frameworks such as ISO 27001, NIST, SOC 2, and others relevant to IT and OT cybersecurity.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected].

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available

Job Scope:

• Regional Workday Specialist supporting APAC users.
• Support the maintenance of HR systems, in particular Workday Human Capital Management and Reporting modules and provide day to day support to Asia users on all matters relating to the system.
• Support to Regional Workday Functional Leads and be responsible in executing daily Workday operational tasks including re-org, security, queries.
• Conduct testing activities for enhancements, regular system updates and functional changes in the system.
• Consolidate data from all branches for data migration, data mass uploads and co-ordinate validation efforts.
• Serve as in-house functional specialist to troubleshoot issues and provide HR Systems support to the internal customers as needed.
• Responsible in delivering custom Workday reports and provide tailored reports as and when required.
• Prepare and conducts HR systems training for end users
• Adhere to Change Control processes governed by Global Workday Governance
• Manning internal HR system email inbox and Workday cases raised by internal customers, either to address the issues or escalate them to respective functional leads.

Requirements:

• About 3 years of HR experience in Workday
• Proficient in Microsoft Excel
• Experience in creating HR reports in ERP platform
• Comfortable to attend calls outside of official working hour on weekdays
• Familiar with HR process experience
• Willing to pick up technical knowledge and configuration of Workday
• Understanding of Project Management methodologies will be preferred
• Highly organized & process orientated with an eyes for details
• Ability to build relationships across with both internal and external stakeholders
• Must be able to handle highly sensitive data with the greatest degree of confidentiality
• Work well under tight deadlines and pressure
• Detail-oriented
• Proficient in both verbal and written English
• Degree qualified

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Manager (Chief Information Officer Office)

Duration: 1 Year Contract

Work Hours: Mon - Thurs (9.00AM - 6.30PM), Fri (9.00AM - 6.00PM)

Work Location: Near to Paya Lebar MRT

What the role is

This is a temporary contract role of Manager supporting the Chief Information Officer Office to ensure the integrity, security, and compliance of our information and communication technology systems.

What you will be working on

Compliance Audit Management:

• Work with appointed auditor(s) to evaluate compliance with ICT policies and standards.
• Identify compliance gaps and collaborate with relevant teams to ensure timely remediation.
• Governance and Remediation Tracking:
• Keep track of audit and security remediation efforts, ensuring all actions are documented and completed within set deadlines.
• Oversee the management of security incidents and vulnerabilities, ensuring they are appropriately escalated and addressed.

Communication and Reporting:

• Facilitate clear and effective communication between different teams for the purpose of management reporting.
• Compile and analyze data from various sources to produce reports on compliance, security, and incident analysis for management review.

What we are looking for

• Experience in ICT compliance, audit, or a similar role.
• Familiarity with government ICT policies, standards, and procedures.
• Strong analytical skills, attention to detail, and the ability to manage multiple tasks and projects.
• Excellent communication and interpersonal skills, with a commitment to continuous learning and improvement.

Kindly register your keen interest at:

https://go.persolkelly.com/job/apply/7321

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

• Build relationships with top local talent.
• Use social media aggregators and LinkedIn to source candidates.
• Manage candidates through CRM and ATS.
• Advise on recruiting strategies, including locations and talent pools.
• Collaborate on creating compelling job descriptions.
• Understand our company culture deeply.
• Monitor competitors and track recruitment trends.

Job Requirement

• Diploma/Degree holder
• Minimum 3 years in recruiting Technology positions.
• Outspoken & passionate in recruiting talent.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: AITL).

Job Code: AITL
EA Reg No: R24122032 (Leo Ai Ting Amy)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position Title: Information Technology Director

Department: Innovation and Sustainability

Reports To: Chief of Technology and Chief Executive Officer

This role focuses on driving innovation, enhancing efficiency, and promoting sustainability in the hospitality industry.

Key Responsibilities:

• Develop and execute innovation and sustainability strategies aligned with Hotel101 Global’s goals.
• Take charge of the Hotel101 app and other technological systems, driving innovation and sustainability across the organization.
• Establish and track key performance indicators to measure the impact and success of initiatives.
• Work across departments to ensure the seamless integration of new initiatives.
• Guarantee all practices meet ESG industry standards.

Qualifications:

• Preferrably post-graduate degree in Innovation, Business Administration, or a related field.
• Minimum of 10 years of experience in innovation, sustainability, or related roles
• Strong leadership and project management skills. Excellent communication and interpersonal abilities. Proficiency in data analysis and sustainability reporting tools.

The Centre for Digital Enablement (CoDE) drives initiatives within SIT. It works with various stakeholders, both internal and external, in upskilling digital literacy across the organization through literacy programmes and digital innovation projects in relation to the Digital Learning Spaces (DLS).

The Assistant Manager will be part of the curriculum team responsible for the development and delivery of digital literacy programmes to students and academic staff as part of the institutional drive towards digitalization. He/ She may also participate in and manage student projects which includes mentoring and facilitating student learning during the project.

Key Responsibilities

E‐Learning Development

• Design and develop e‐learning content aimed at effective knowledge transfer and retention.
• Manage project requirements, stakeholders, and supervise student developers and/or manage vendors to ensure the timely delivery of content and resources.
• Administer the e‐learning assets and assist on the setting up of course sites in the Learning Management System (LMS).

Collateral Design & Publicity

• Design and create collaterals or materials for CoDE’s programmes and initiatives.
• Design and create compelling publicity materials, including eDMs, to promote CoDE’s events and initiatives.
• Design and create CoDE’s newsletter and administer CoDE’s SharePoint site to keep stakeholders informed and engaged.

Events Coordination

• Plan and manage various events hosted by CoDE, such as talks, workshops, and hackathons.
• Coordinate logistics, including venue booking, speaker arrangements, attendee registration, post‐event reporting, etc.

Job Requirements

• A diploma or degree in learning/instructional design, multimedia design, educational technology, or a related field.
• Preferably 2 or more years of relevant working experience in learning/instructional design, multimedia design in an education setting, or similar.
• Proven experience in designing and developing e‐learning content, preferably in a corporate training or educational setting, and managing e‐learning projects from conception to completion, including stakeholder engagement and project coordination.
• Proficient in e‐learning authoring software, such as Articulate Storyline360, iSpring, or similar.
• Proficient in multimedia production software such as Adobe Creative Suite (e.g., Photoshop, Illustrator, Premiere Pro) for creating engaging visual and interactive content.
• Familiar with learning management systems (LMS) and experience administering elearning assets on such platforms. Familiarity with Brightspace (D2L) Learning Management system will be an added advantage.
• Good interpersonal skills and ability to work independently, as well as within a team.
• Ability to manage multiple projects and meet deadlines, while maintaining quality standards.
• Inquisitive, organised, and meticulous, with the ability to navigate quickly through an evolving environment.

The successful candidate will be offered an 11-months contract.

Position: Chief Information Security Officer

Job Description

Developing and implementing secure processes and systems used to prevent, detect, mitigate, and recover from cyberattacks

Educating and managing technology risk in collaboration with business leaders

Building and driving a cybersecurity strategy and framework, with initiatives to secure the organization's cyber and technology assets

Continuously evaluating and managing the cyber and technology risk posture of the organization

Implementing and managing the cyber governance, risk, and compliance (GRC) process

Reporting to the most senior levels of the organization (the CEO and board of directors, or equivalent)

Developing, justifying, and evaluating cybersecurity investments

Developing and implementing ongoing security awareness training and education for users

Leading cybersecurity operations and implementing disaster recovery protocols and business continuity plans with business resilience in mind

Requirements and qualifications

Relevent Cybersecurity licences or qualifications

Technical Skills

In-depth knowledge of information security

Experience with security technologies and tools

Understanding of network security, application security, and data protection principles

Soft Skills

Strong leadership and management abilities.

Excellent communication and interpersonal skills.

Ability to work under pressure and handle stressful situations.

Strategic thinking and problem-solving skills.

Job Description:

• Set up corporate tech. strategy (including tech. roadmap), Securing, building & protecting IP (including FTO). The CTO will have responsibility for: originating and developing technology strategy, originating and planning the Company's R&D budget, return on investment from R&D, technology development, managing patents and IP protection, administering and negotiating all technology related agreements including licensing agreements, and the Demo Plant budget and utilization in accordance with the Demo Plant Use Agreement.
• Further develop the long-term Nexlene Technology path forward: process, catalyst, products and applications, in order to: Maintain and/or improve net premiums through the introduction of new grades and applications; to improve efficiency, lower production costs and carbon foot print; Identify, develop business cases for, and prioritize R&D projects, Oversee projects to improve operational efficiency and reduce carbon foot print.
• Communicating technological efforts with partners (SKGC and SABIC) and Managing the external technology environment (universities and other research organizations)
• The CTO will be responsible to: Further scale up of the Nexlene Technology for successful plants startup and operation
• Approve R&D manpower and recruiting. Setting R&D Department KPI/objective and approve R&D staff objective and project priority.
• Oversee and Approve all R&D activities and operations with KNC

Job Requirements:

• Post Graduate degree in chemistry, engineering or related science
• Minimum 15 years of research experience on polymer product, process or catalyst.
• Management experience for 10 or more years

Interested applicants, please email your resume to Alicia Fong Yee (R1104594)

Email: [email protected]

CEI Reg No: R1104594

EA Licence No: 99C4599

Walking Distance from MRT Station@Expo

Responsibilities:

• E-commerce goods are put on shelves, picking and packaging;
• Keep work place clean and tidy;
• Other duties when assigned by the warehouse supervisor.

Requirement:

• Warehouse experiences will be a plus;
• Able to start work immediately will be a plus;
• 5.5 day work week.
• Willing to work overtime. Overtime pay is included in salary range.

Astek has an opening of a Mid - Senior Level Application Support role.

Responsibilities:

1. Incident Management:Quickly respond to and resolve CRM and LCD application issues.
   Document solutions for recurring problems.
   
2. Application Monitoring and Maintenance:Monitor system performance and conduct regular maintenance.
   Use tools to identify and fix potential issues proactively.
   
3. User Support and Training:Provide technical support and training to users.
   Create user guides and documentation.
   
4. Configuration and Customization:Assist in configuring and customizing applications.
   Work with developers on new features and bug fixes.
   
5. Collaboration and Communication:Collaborate with teams to ensure smooth application support.
   Communicate updates and issue status to stakeholders.
   
6. Documentation and Reporting:Maintain documentation of support procedures and configurations.
   Generate reports on application performance and support activities.
   
7. Continuous Improvement:Identify and implement process improvements.
   Stay updated on application support best practices and technologies.
   

Compliance and Security:Ensure applications meet compliance and security standards.
Conduct regular audits and assessments to mitigate risks.

Requirement:

• At least 3 years of hands-on experience in supporting enterprise applications.

• Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript. (Any 1of these)

• Proficiency in Database and SQL: MSSQL, TSQL, Stored Procedure, Function, Triggers. (Any 1 of these)

• Experience in Infrastructure: AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M.

• Expertise in Tools: Visual Studio, Gitlab or GitHub, Jenkins, Electric Flow, SonarQube, Sonarlint, JIRA, Confluence. (Any 1 of these)

About Us

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. We advise, originate, trade, manage and distribute capital for governments, institutions and individuals. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. We provide you a superior foundation for building a professional career where you can learn, achieve and grow.

Technology/Role/Department at Morgan Stanley

Overview

This role will be part of the Workforce Services (WS) department with the Enterprise Technology Services (ET&S) group. The program manager will be responsible for overseeing the creation of the operational framework, governance, event management, reporting and structure within the WS Asset Management function.

The Asset Management decommission and disposal function in WS is responsible for ensuring adherence to the firms updated policies and procedures, this includes but is not limited to ensuring adoption of the firms standard inventory tool globally for all off-net data bearing assets, adoption of firm shipping standards and creation of procedures and reporting in support of. Defining global reporting and structure as well as aligned Hiring.

The inventory function ensures adherence to firm tooling requirements and asset Lifecyle management globally, the role will have controls within, and across regions via desktop and/or field level validations. The main objective of the role is to ensure all data bearing assets within the region are accounted for via an offline inventory and any events to reuse or dispose of said assets are executed in compliance with the firm’s policies and procedures, and that asset records remain reconcilable at all times.

The successful candidate will build relationships across different regions and time zones to support the role and WS’s Risk agenda.

Job Responsibilities

• Ensure regional WS adherence to Asset inventory policy and procedures
• Program manage operational execution of WS Asset Management function within region.
• Manage local disposal and shipping events. Prepare assets for disposal and/or secure shipping events

- Remove data bearing asset components (i.e. solid-state drives, hard drives, and other hardware declare data bearing)

- Create manifests by identifying assets unique identifiers such as serial number for both chassis and drives, monitors, etc. utilizing firmwide asset inventory tools

• Report on Asset inventory within region and Shipping of assets to location for disposal
• Ensure chain of custody records are being reconciled along the deco and disposal workflow. This includes but is not limited to the following, Service Now Request, Deco Tracker, Disk Tracker, Inventory systems, chain of custody records (e.g. certificates of destruction), etc.
• Proactively validate and verify critical non-data center asset life cycle management policies, procedures and agreements for applicability and control strength.
• Coordinate with teams across WS and ET&S to identify and document asset life cycle management risks
• Liaise with Assessment, Entitlements, Reporting and Audit teams in delivery of program of firm and regulatory mandated programs.
• Creation of global reporting on defined PM Asset management functions
• Assist in the creation of operational structure, Hiring and recruiting
• Run and/or own some programs within the stream
• Participate in global team communications and meetings from a regional support standpoint (travelling where required)
• Travel to conduct visits to various Morgan Stanley locations as required and other to local logistics vendor facilities

Skills

• Excellent teamwork skills, capable of working effectively across a variety of IT and Business groups, across regions, roles and able to interact effectively with all management levels
• Ability to switch context quickly and work on multiple streams of work concurrently
• Proven ability to influence cross-functional teams without formal authority
• Knowledge of IT Hardware Assets through a previous Asset role or through a support function
• Ability to identify appropriate stakeholders within and beyond immediate team and work to build and maintain tight network/relationships with them
• Strong communication skills essential – written and verbal
• Experience in developing executive level presentation materials
• Self-starter able to identify where focus is needed and bring clarity to requirements
• Proven ability to manage multiple, concurrent projects with minimal supervision
• Ability to work in fast-paced environment with tight deadlines
• Strong analytical and problem-solving skills.
• Proficiency in MS Office and related applications (Word, Excel, PowerPoint, Access, Visio, Project). Advanced skill in data manipulation or automation using Excel functionality.
• Ability to build and sustain relationships with individuals at all levels of the organisation and leverage this to achieve work-related objectives

Education and qualifications

• Bachelor’s degree in business, computer science, or related field
• ITIL, PMP certified (desired)

Role and Responsibilities

• The incumbent shall help provide governance, risk and overall IT management for systems in Singapore and Middle East offices
• Plan, hire, lead and coordinate a team of EUC Engineers and Service Desk Engineers to follow ITIL best practices
• Plan, organize, shift roster and service delivery practices for the IT team covering the region of Asean and Middle East
• Craft Group Access Policies and priviges for all staff and users accessing the system
• Ensure security of data, network access and backup systems
• Act in alignment with local GDPR / PDPA standards per country and entity with accordance to the organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness

Requirements / Qualifications

• Minimum 5 years of experience in IT information systems and end user computing, with 2 years in a leadership capacity
• Prior experience in authoring security policies and IT Service delivery frameworks and response for the IT Team to adhere to
• Incumbent must be open to contractual 12 months term work
• Proficient with VPN/ Proxy and Server related support and redundancies.
• Public Cloud experience in Azure/AWS/GCP is an added advantage
• Familiar with Intunes and Device Mobile enrollment and group security policies for Microsoft based products
• Advantageous to have written and speech proficiency in English and Middle East languages to support voice and email related queries
• As this role will support EMEA Timings, applicants must have interests to to work rotating shifts from Tuesday to Saturdays or Sunday

We regret to inform you that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Hiceta Nino Ahlid Paolo | REG No : R1105798

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As the Core Banking Business Architect, you will play a crucial role in providing strategic and technical guidance to our clients in the banking industry. You will work closely with stakeholders, including business leaders, IT teams, and external vendors, to design and implement efficient and scalable core banking solutions. This is an exceptional opportunity to leverage your expertise and contribute to the success of our clients' core banking transformation initiatives. Your responsibilities include but are not limited to:

1. Core Banking System Design:

· Collaborate with clients' stakeholders to understand their core banking system requirements and develop innovative architectural designs.

· Design end-to-end business architectures, process flows, and data models aligned with clients' core banking objectives.

· Ensure seamless integration of the core banking system with existing infrastructure and compliance with regulatory standards.

· Provide technical guidance and support to development teams during the core banking system implementation.

2. Stakeholder Collaboration:

· Engage with clients' business stakeholders, subject matter experts, and IT teams to identify their specific needs and translate them into pragmatic core banking system solutions.

· Conduct workshops and interactive sessions to gather business requirements and elicit actionable insights.

· Foster collaboration between business and IT teams to ensure alignment and obtain buy-in for core banking transformation initiatives.

3. Solution Evaluation and Selection:

· Assess solution capabilities, scalability, performance, and security in accordance with clients' specific criteria.

· Develop comprehensive business cases and deliver persuasive presentations to senior management.

4. System Implementation and Integration:

· Work closely with clients and project teams to oversee and guide the successful implementation of core banking systems.

· Collaborate with IT teams to manage system integrations, data migration, and comprehensive testing activities.

· Define and monitor key performance indicators (KPIs) to measure the effectiveness of core banking system implementations.

5. Governance and Compliance:

· Ensure compliance with industry standards, regulations, and data security requirements throughout core banking system implementations.

· Develop and maintain system governance frameworks, policies, and procedures.

· Provide expert guidance on risk mitigation strategies and establish controls to safeguard sensitive information.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Good team player with strong communication and problem-solving skills

To qualify for the role you must have

· Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field. Master's degree will be a plus.

· Extensive experience (10+ years) as a Core banking Business Architect or in a similar role within the financial services industry. Deep hands-on knowledge about Temenos T24 or Finacle will be preferred.

· In-depth knowledge of core banking systems, architectural principles, and industry best practices.

· Strong understanding of banking processes, products, and regulatory frameworks.

· Proven ability to lead and facilitate workshops, gather business requirements, and effectively manage stakeholders.

· Strong understanding and coding skills in Java, Core JAVA and Selenium.

· Experience in API automation and Test Data management techniques.

· Expertise in CI/CD tools like Jenkins, Azure etc.

· Experience in Functional testing of Core banking applications like T24 and Payments applications like TPH

· Proficient in system integration concepts, data modeling, andall aspects of the Software Development Life Cycle

· Project management experience would be advantageous.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

Job Description:

The Information Technology Business Partner will work closely with AI engineers to maximize their productivity, creativity, and collaboration. This role involves understanding the intricacies of AI development, including model building, testing, and deployment, and providing tailored coaching to enhance team performance.

Key Responsibilities:

• Technical Performance Coaching:

○ Provide advanced coaching sessions focused on improving skills in algorithm development, data preprocessing, and model optimization.

○ Guide engineers on best practices for model testing, validation, and deployment, ensuring high efficiency and scalability.

○ Offer expert advice on cutting-edge AI techniques and tools, such as deep learning frameworks, neural networks, and advanced data analytics.

• Innovation Facilitation:

○ Drive a culture of innovation by encouraging creative problem-solving and continuous learning in AI techniques and methodologies.

○ Lead brainstorming sessions and innovation workshops to inspire new ideas and approaches in AI development.

○ Mentor engineers in the ideation and implementation of groundbreaking AI solutions for the entertainment platform.

• Collaboration Enhancement:

○ Promote effective collaboration within the AI team and with other departments, such as product development and data analysis.

○ Implement advanced strategies to improve team communication and project coordination, ensuring seamless integration of AI solutions.

○ Facilitate cross-functional collaboration to leverage diverse expertise and drive comprehensive AI projects.

• Performance Monitoring:

○ Develop sophisticated metrics and KPIs to monitor and evaluate individual and team performance.

○ Provide regular feedback and actionable insights to engineers, helping them achieve their performance goals and project milestones.

○ Utilize performance data to identify areas for improvement and implement targeted coaching interventions.

• Professional Development:

○ Identify skill gaps and coordinate advanced training programs on AI topics, including deep learning, natural language processing, and computer vision.

○ Support career growth by facilitating access to industry conferences, workshops, and online courses.

○ Mentor engineers in their professional development, guiding them toward leadership roles and higher levels of technical expertise.

• Qualifications:

● Bachelor’s degree in Human Resources, Business Administration, or a related field

● 10+ years of experience in AI engineering, with a focus on model development and deployment.

● Proven experience in coaching or mentoring technical teams, particularly senior-level engineers.

● Deep understanding of AI/ML concepts, tools, and frameworks.

● Excellent communication and interpersonal skills.

● Demonstrated ability to inspire and motivate a team of highly skilled engineers.

● Strong leadership skills with a track record of driving innovation and excellence.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 5 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.