We are seeking a dynamic and experienced Sales Manager - Consulting to lead business development and sales efforts across the APAC region. The ideal candidate will have a proven track record in selling IT Consulting services with a strong focus on acquiring new logos and expanding client relationships in onshore and offshore project engagements.

Key Responsibilities:

• Business Development & Sales Strategy:
  Develop and implement strategic sales plans to penetrate new markets and win new logos in the APAC region, particularly in IT consulting projects.
• Client Acquisition & New Logo Sales:
  Identify, target, and close new business opportunities by acquiring new clients and expanding into new sectors. Build a pipeline of prospective customers and nurture them into clients.
• Consulting Project Sales (Onshore & Offshore):
  Sell consulting services (IT) that include both onshore and offshore delivery models. Position the value of onshore consulting for high-touch projects and offshore teams for cost-effective solutions.
• Stakeholder Management & Relationship Building:
  Build and maintain strong relationships with senior stakeholders in potential client organizations. Leverage relationships to generate consulting project opportunities and ensure client satisfaction.
• APAC Market Expertise:
  Develop a deep understanding of the APAC region's consulting landscape, market trends, and customer needs. Tailor solutions to fit the unique requirements of each market.
• Collaborate with Delivery Teams:
  Work closely with internal consulting and delivery teams to ensure client expectations are met and projects are delivered on time and within budget.
• Sales Targets & Performance:
  Meet or exceed sales targets for both new client acquisition and revenue growth from existing clients. Provide accurate sales forecasts and pipeline reports to senior management.
• Proposal Development & Contract Negotiations:
  Lead the creation of proposals and presentations for prospective clients. Negotiate terms and contracts in alignment with company goals and market standards.

Proven Experience in IT & Non-IT Sales:
Minimum of 10 years of experience in sales or business development roles, preferably in IT consulting services.

New Business Acquisition Expertise:
Demonstrated ability to consistently win new logos and grow client portfolios across various industries.

Strong APAC Market Knowledge:
Experience in the APAC region with a deep understanding of the local markets, regulations, and business culture.

Consulting Sales Expertise:
Experience in selling consulting services for both onshore and offshore projects with a clear understanding of delivery models and client expectations.

Strong Networking & Relationship Skills:
A well-established network of contacts and the ability to build and nurture client relationships at senior levels.

Results-Oriented & Goal-Driven:
Proven track record of achieving and exceeding sales targets, with a focus on long-term client success and revenue growth.

Excellent Communication & Negotiation Skills:
Strong ability to present, negotiate, and close deals with senior decision-makers.

Industry Knowledge:
Knowledge of key industry verticals such as banking, Insurance, healthcare, manufacturing, retail, and logistics is a plus.

Overview
Our client is looking for a finance manager to assist the Head of Finance in overseeing the accounting and finance functions of the company. This includes AP, GL, FP&A, financial reporting, financial compliance, and people management.

This role plays a pivotal role in supporting decision-making of the company through long term strategic planning, business partnering and collaborating with key stakeholders.

Role

• The Finance Manager directly reports to the Head of Finance.
• Office is located in Sembawang.
• 5.5 days work week. Monday to Friday (work in office, 8.30am to 5.45pm), alternate Saturdays (flexible work arrangement).
• Friendly working environment.
• Salary range from $6,500 to S$7,500.

Key Responsibilities

Accounting Management:
- Oversee the accounting function, including AP, GL, and payroll posting.
- Ensure financial compliance with relevant accounting standards and regulations.

FP&A:
- Develop and manage the annual budgeting process.
- Conduct financial forecasting and variance analysis.
- Prepare detailed financial reports for stakeholders and management.
- Identify opportunities for cost optimization and efficiency improvements.

Cash Flow Management:
- Monitor cash flow and liquidity to ensure sufficient resources for operational needs of the company.
- Develop cash flow forecasts and manage working capital.

Financial Reporting:
- Prepare monthly, quarterly, and annual financial statements.
- Analyze financial performance and provide insights to management for business investments and resource allocation.

Strategic Planning:
- Collaborate with senior management to develop long-term financial strategies.
- Evaluate investment opportunities and financial risks.
- Drive continuous improvements in financial processes, systems, and reporting tools.
- Collaborate with cross-functional teams to support business initiatives and provide financial guidance.

Compliance and Controls:
- Ensure compliance with tax regulations and IFRS.
- Implement and maintain internal controls to safeguard company assets.
- Support audits and reviews as required.
- Pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
- Manage relationships with external auditors, tax advisors, and other financial stakeholders.

People Management:
- Lead and mentor the finance team, fostering a culture of continuous improvement.
- Provide training and development opportunities for staff.

Education and Experience

• Bachelor’s degree in Finance, Accounting, or a related field.
• CPA, CA, ACCA or related professional qualification is required.
• Minimum 5 years of relevant accounting/FP&A experience in leadership positions, experience gained in F&B or F&B Manufacturing industry is preferable.
• Strong background in Accounting and FP&A.
• Proficient in Microsoft Excel and financial modelling.
• Experience using SAP or related ERP system (e.g. Oracle) would be an added advantage.
• Good analytical and problem-solving skillset, with attention to detail.
• Excellent communication, presentation, and organizational skills.

How to Apply

Please send your most updated CV (in Microsoft Word format) to Felant Ho at [email protected] for a confidential discussion.

EA Registration No. R24121797 | EA License No. 23S1885

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily assessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Strategic Systems Department (SSD) spearheads the development and operation of strategic pan-NEA systems in support of NEA's operational objectives by leveraging Whole of Government (WOG) or best-in-class technology. SSD also governs and manages key sensor networks to support NEA's operational resiliency and transformation in alignment with WOG initiatives.

Job responsibilities

You will be part of the Sensor Systems Branch to manage the technological refresh and daily operation of the Air quality Management System (AQMS). Successful candidate will work closely with internal and external stakeholders to support and fulfil the following:

• Development, implementation and maintenance of the fully operational AQMS to ensure availability of end-to-end connections of the air quality sensors to the data management platform i.e. DECADA. This includes monitoring and tracking system performance, problem reporting and resolution process in accordance with the prevailing policies.
• Sensor centralisation and governance in alignment with WOG’s directives
• Collaboration with strategic partners at WOG level through Project Commissioning Memorandum
• Work process reviews for better service delivery and productivity

Job Requirements:

• 2-4 years of relevant working experience in the areas of project management or computer science. Fresh graduates are welcome to apply.
• Some experience with data management and Internet of Things (IoT) will be an advantage
• Proficient in Microsoft Office, working with Excel formulas and functions, developing creative PowerPoint presentations
• Strong analytical skill & critical thinking, good presentation and writing skill
• Ability to manage project timelines & tight deadlines, and work with other departments to ensure organisational strategic objectives are met
• Good team player who is resourceful and able to work independently
• Organised, meticulous and able to multi-task
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager--Strategic-Systems-Department-_JR-10000031505

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

Responsibilities

Your main responsibility is to carry out financial / operational audits, business process reviews and compliance audits to ensure that the company complies with the governing authorities’ rules and regulations as well as with the company’s policies and internal control procedures.

• Developing audit programs, and reviewing systems of internal controls
• Performing audit tests to determine compliance with prevailing policies, procedures and regulatory requirements
• Evaluating the efficiency and effectiveness in accomplishment of objectives and goals established for various organisational and functional activities within the Group
• Identifying critical issues and recommending the appropriate courses of action / improvements for the organisation’s operations
• Prepare and tabulate audit findings, and feedback to immediate supervisor, and to follow up on agreed actions from previous audits

Requirements

• Diploma / Degree / Professional qualification in Accountancy with at least 1 year of relevant working experience
• Knowledge of legislation such as Securities and Futures Act and Regulations, Commodity Trading Act and Singapore Exchange Rules; would be advantageous
• Possess high level of integrity with strong analytical and interpersonal skills
• Independent, good verbal and writing skills, willingness to learn, ability to multi-task and has drive and sense of urgency

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Scope:

• Developing audit programs, and reviewing systems of internal controls.
• Performing audit tests to determine compliance with prevailing policies, procedures and regulatory requirements.
• Evaluating the efficiency and effectiveness in accomplishment of objectives and goals established for various organisational and functional activities within the Group.
• Identifying critical issues and recommending the appropriate courses of action / improvements for the organisation’s operations.
• Prepare and tabulate audit findings, and feedback to immediate supervisor, and to follow up on agreed actions from previous audits.

Requirements:

• Minimum Degree in Accountancy with 1 -2 years of relevant experiences
• Team player
• Proficient with Excel

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Audit Associate (Grant Audit) - Training Provided

Working hour: 8 hours per day (Flexible time, can choose during interview)

• 7.30am - 4.30pm
• 8.00am-5.00pm
• 8.30am-5.30pm
• 9.00am - 6.00pm

Working location: Lower Delta Rd (Redhill, nearest MRT - Tiong Bahru)

Salary: $2,800 - $3,200 (will have OT paid if OT)

Description

Recruited Candidate is to carry out audit on grants which includes verification of supporting financial source documents and obtaining necessary details and information from the grant recipient.

Requirements

• Candidate must possess at least Diploma or Degree in Accounting, Finance, Banking or Equivalent.
• Able to complete claims processing and audit of claims on a timely basis.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities:

• Qualified audit partner, able to sign audit report.
• Strong technical knowledge and competent to handle all auditing areas and Singapore Financial Reporting Standard (SFRS), relevant statutory rules and good understanding in the regulatory compliance and procedure.
• Oversee and manage all stages of the audit process, including planning, risk assessment and execution.
• Provide professional development trainings and manage the team performance.
• Manage a portfolio audit clients and reviewing of files, ensuring accuracy, completeness and clear communication of results.
• Maintain good relationship with clients and develop a long-term partnership.

Requirements:

• Degree in Accountancy or equivalent.
• Singapore CPA member and register as Public Accountant (CPA Singapore, Practising member)
• Minimum 8 years of audit experience.
• Minimum 2 years of experience as audit partner.
• Excellent understanding of accounting, auditing and regulatory requirements.
• Self-motivated and capable of working independently in a fast-paced, dynamic environment.

Interested applicants please send your resume to [email protected]

Short listed candidates will be notified

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.

Job Responsibilities:

• Reporting to Senior Project / Project Manager.
• Responsible for all day-to-day construction, operational and administration activities at sites.
• Responsible to client and Project Manager for construction as scheduled.
• Responsible for preparation of planning and progress report every week and report to Project Manager and client.
• Monitors progress closely, identify problem areas and initiate action plans and involve Project Manager when necessary.
• Conduct weekly progress meeting with project team.
• Coordinate activities of various disciplines during construction phase.
• Control activities of sub-contractors from the point of view of productivity, safety, regulations, quality and schedule.
• Implement safety and quality awareness.
• Keeps site discipline at the highest levels.

Job Requirements:

• Degree/Diploma in Engineering
• At least 8 years of experience as a construction manager in a Marine Shipyard or Oil & Gas Industry
• Good management and leadership skills
• Able to handle stress and pressure
• Adaptable to fast paced work environment, able to work under pressure, able to finish assigned work on time
• Proactive, good communicative interpersonal skills, able to coordinate with different discipline staff and work well in a team.

AccAssurance LLP

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccAssurance, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accassurance.com.sg for more information about us.

Audit Senior

Job Description:

• Work in the role of a fieldwork team leader on audit and related assignments under the supervision of managers and partners, to ensure that these assignments are planned, executed, documented and concluded based on the relevant professional standards;
• Responsible for audit planning, system review and audit fieldwork for our client in various industries;
• Provide guidance and supervise the work of junior colleagues on the audit and related assignments;
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties
• Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis.
• Develop and maintain professional relationships with clients
• Assist audit managers and partners in the administrative functions of client portfolio management
• Assist in training and technical matters of the Firm; and
• Assist in the non-audit services of the public accounting practice, of the Firm that is part of, on a “need to” basis.

Job Requirements:

• Degree in Accountancy or a professional qualification under the ACCA, SCAQ and ICAEW schemes
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Strong analytical thinking skills
• Strong time management skills
• Minimum 2-3 years' experience as an external auditor

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected].

We regret that only short-listed candidates will be notified.

Whether you’re writing a job description, starting a new team project or training a new employee, it’s important to have each employee’s roles and responsibilities documented. You can use these roles and responsibilities to create a job posting for a specific position or ensure all duties in a team project are covered. New employees can refer to the document during the onboarding process when they’re unsure what their coworkers are responsible for.

Job Responsibilities:

• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Coordinate and monitor work progress at site (periodical site inspection and attending meetings)
• Lead in Site Coordination and execution relating to the construction project.
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Assist Construction Manager and Project Manager in sub-contractor management, on-site technical, engineering matters.
• To lead a team of supervisors and engineers, to ensure, supervise and monitor projects are carried out in accordance with the company’s operating procedures, quality standards & project specifications.
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures.

Job Requirements

• Possess a Degree in Civil Engineering or equivalent.
• Minimum 5 years of relevant building project experience in Main-contractor environment
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and consortium partners.
• Must be technically inclined and possesses excellent problem-solving skills.
• Meticulous in drawing preparation and documentation
• Experienced with Building / Industrial projects will be a plus.
• Experienced with Public project.

Job Scope -

1) Administration

2) Proficient in Microsoft (Excel/Powerpoint)

3) Logistic set up

4) coordination with vendors

5) Any other ad-hoc duties as assigned

Requirements -

1) Able to work on weekends

2) Meticulous with paperwork

3) Good interpersonal skill

4) Ability to work under pressure/tight timeline

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

Key Responsibilities:

• Maintain the full set of accounts for the company, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional in the company.
• Responsible for all aspects of the accounting and financial functions of the company.
• Process payroll, employee expense claims, statutory contributions (CPF, IRAS submissions, etc.) and government reimbursements (childcare leave, paternity leave, NSmen makeup pay, etc.)
• Ensure timely submission of GST returns and other regulatory filings, taking full responsibility for compliance.
• Monitor and manage foreign currency exposure.
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts independently.
• Prepare IR8A forms for employees to ensure accurate tax reporting and compliance.
• Conduct bank reconciliations and monitor cash flow to ensure financial stability.
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyse the financial performance of the company and provide recommendations for improvement.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.
• Handle any ad hoc accounting and finance tasks as required by management.

Requirements:

• Degree or Diploma in Accounting or Finance
• Minimum 10 years of relevant experience in accounting
• Proficiency in use of SAP Business One and SAGE EasyPay preferred
• Knowledge of Singapore financial regulations, GST filing, CPF submissions, etc.
• Strong commitment to producing accurate and error-free work
• Ability to work independently
• Able to commit half day(AM/PM)-5 days/week

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

This is a 12-months contract tenure. As the clients will be based in Japan, the ability to speak and communicate Japanese is a MUST in order to succeed at this role.

We are seeking a highly motivated and experienced strategic partnership manager to join our team. The candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive business forward.

Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry)
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive business forward.
• Represent the company's partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Requirements:

• 5+ years experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

Are you passionate and driven government affairs professional who is highly purposeful?

Here's an excellent opportunity for you to make LEGO Group a favorable legislative and regulatory environment in APAC!

This is an 8-month contract position covering parental leave. No relocation assistance is offered for this position.

Core Responsibilities

• Integral member of the Asia Pacific government affairs team to drive ambitious public policy priorities to support commercial momentum, strengthen foundation and enhance corporate reputation.
• Lead critical policy workstreams for the APAC market group collaborating closely with global policy leads including sustainability and education/learning through play.
• Monitor policy developments, analyze risk and opportunities, engage business and functional partners and formulate engagement approaches to influence policy in priority markets.
• Actively develop advocacy submissions, and engage government partners to advocate the LEGO Group’s positions and preserve operating stability as well as brand reputation.
• Actively participate, collaborate and represent Asia Pacific contexts in relevant global policy working groups; support internal business partners across levels including senior management to drive public policy goals and preserve commercial momentum and the company’s license to operate.

Play your part in our team succeeding !

In Government & Public Affairs (GPA), we are enabling the LEGO Group to thrive and grow through strategic engagement with governments and related partners; growing market opportunities, protecting our business from political and legislative risk, and enhancing our reputation. We work towards a favorable legislative and regulatory environment through comprehensive issues management ensuring no surprises to the operating model. We deliver a government and public affairs program that builds reputation, goodwill and political capital with regulators, politicians and relevant partners establishing the LEGO Group’s commitment to reaching children around the world and globalizing Learning Through Play.

Reporting to the Senior Director of Government and Public Affairs, APAC, you will have an opportunity to learn how to anticipate, counsel and shape the public policy agenda that will impact the LEGO Group’s commercial and operational growth as well as help enhance the company’s reputation.

Do you have what it takes:

• Bachelor’s degree or equivalent experience in public affairs, public policy, political science or related field are preferred.
• At least 6-8 years in a government affairs, public policy role. Corporate experience preferred.
• Active experience in direct engagement with government, developing position papers to engage government partners, representing organizational priorities in industry fora.
• Understanding, interest and experience in APAC ESG policies, trade policy, education policy and environment policies.
• Passionate about public policy and government affairs
• Entrepreneurial and proactive with strong project management skills
• Skilled communicator in English, proficiency in an additional Asian language is a plus
• Ability to work in a highly matrixed organization with multiple partners across levels, including senior management.
• Strong collaborator, values driven with a high level of integrity.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal at: https://www.lego.com/en-sg/careers/job/government-public-affairs-manager-apac-8-months-contract-f357713cdb8110014a72f429799f0000

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Job Title: Contract Desktop Manager (Finance Sector, Design Desktop Solution)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Central Region/ CBP

Pay: $6000 - $7000

Duration: 1-year renewable contract

Working Hours: Normal Office Hours

Key Responsibilities:

Solution Architecture: Design and architect end user computing solutions encompassing physical desktops, laptops, tablets (iPads), virtual desktops and think clients. Develop detailed technical specifications and deployment strategies.

Device Management: Implement and manage a variety of EUC devices including windows PCs, iPads, Thin Clients. Ensure efficient provisioning, configuration and lifecycle management.

Virtual Desktop Infrastructure: Lead the implementation and management of thin client and VDI solutions, including VMware Horizon. Optimize performance and ensure high availability.

Operating System Deployment: Oversee the deployment and management of operating systems (Windows 10/11) using tools such as MECM, Altiris, Intune and other device management solutions.

Migration Projects: Lead and manage complex migration projects involving transitions from on-premises to cloud-based solutions, upgrade of operating systems and migration of applications and user data across varies devices.

Automation and Scripting: Utilize scripting languages to automate provisioning, configuration and management tasks. Develop scripts for bulk deployments and device managements.

Performance Optimization: Monitor and analyze the performance of EUC environments. Implement optimization techniques to enhance system efficiency, reliability and user experience across all device.

Security and Compliance: Implement and manage security measures for EUC environments, including endpoints protection, encryption, secure access and compliance with organizational policies and industry regulations.

Technical leadership: Provide expert guidance and technical leadership on EUC technologies. Conduct design reviews, technical discussions, and lead cross-functional teams in implementing solutions.

Troubleshooting and Support: Address and resolve complex technical issues related to EUC devices and environments, perform root cause analysis and implement corrective actions to prevent recurrence.

Documentation: Develop and maintain comprehensive documentation, including architecture diagrams, deployment guides, device management procedures and troubleshooting documentation. Ensure knowledge transfer to relevant teams.

Training and Mentoring: Provide training and mentorship to junior team members and end users on new technologies, device management practices and best practices.

Qualifications:

Experience: 8+ years of experience in end-user computing, including significant experience in designing and implementing EUC solutions across a diverse range of devices and leading migration projects.

Technical Skills:

Operating systems: Extensive experience with Windows 10/11, iOS

VDI Solutions: Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients

Device Management: Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.

Security: Experience with endpoint security solutions, encryption technologies and security best practices.

Problem-Solving: Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.

Communication: Strong verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.

Leadership: Demonstrated leadership abilities, including experience leading cross-functional teams and mentoring junior staff.

Interested applicants, please Email and look for

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

The A*STAR Institute for Human Development and Potential (A*STAR IHDP) focuses on research that aims to improve and impact the health and well-being of Singaporeans across the life course.

Job Summary:

We are seeking a motivated and detail-oriented Manager to join our dynamic team. This position is ideal for individuals looking to develop their skills in business development, contract management, strategic partnerships, and project management.

The successful candidate will assist in the administration of collaboration agreements and support various Project Management and Technical & Business Development initiatives.

Key Responsibilities:

Contract Management

• Draft, negotiate and finalise collaboration agreements, non-disclosure agreements, procurement agreements, material transfer agreement, data access agreement and service agreements.
• Maintain an organized system for tracking of contract status and renewal and provide reports to internal and external stakeholders.
• Facilitate customer account creation for new industry and collaboration partners
• Coordinate filing of technology disclosures and patents
• Assist in preparing materials and organizing events and workshops related to business development initiatives.
• Support and facilitate the training of scientific staff in using standard agreement templates

Project Management

• Ensure timely and proper project documentation in the Project Management System
• Work with project managers to track the progress of project deliverables
• Track contract agreement billings to ensure timely billing by project teams
• Facilitate project management operations, and develop and implement procedures to improve project lifecycle management.
• Any related administrative or ad hoc duties as assigned by the Reporting Officer(s)

Qualifications:

• Bachelor degree in Business Administration, Life Sciences, or a related field
• 2 to 3 years of working experience, preferably in a research or academic setting
• Excellent written and verbal communication skills
• Ability to work collaboratively in a team environment
• Detail-oriented with strong organizational abilities
• Positive learning attitude with good interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong interest in business development and project management

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a UNIQUE platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canva, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.