• Position: MIS Senior IT Manager (MUST have Management Information Systems/ Strategy)
• Location: Changi Business park
• Working hours: 5 days work week; Monday to Friday: 9am - 6pm
• Salary (commensurate with experience): Basic up to $9,500 + Performance Bonus +
• Duration: Permanent
• Industry: Financial Technology (FinTech) Industry

Main Responsibilities:

• Work with stakeholders to identify business needs and requirements
• Develop and execute the MIS strategy that aligns with the organization’s goals
• Identify emerging technologies and trends to enhance our MIS capabilities
• Lead the design, implementation and maintenance of information systems as part of SDLC and data management practices
• Ensure the security, integrity and accessibility of data
• Write functional and technical documentation for applications and reporting solutions
• Perform system architecture design and code reviews to ensure high-quality code standards
• Establish data governance policies and procedures to ensure compliance and quality of data protection and privacy.
• Implement data analytics initiatives to support strategic planning and operational efficiency
• Drive continuous improvements and lead initiatives for system enhancement and process optimization
• Lead and mentor the team in defining project requirements, tracking, functional documentation and training materials
• Work with relevant stakeholders on user acceptance testing
• Facilitate workshops and training sessions to enhance data literacy across the organization
• Plan and conduct end-user training
• Evaluate and recommend technology investment, manage budget ensuring efficient allocation of resources
• Stay abreast of industry trends, emerging technologies and best practices

Requirements:

• Degree in Computer Science or its equivalent
• Minimum 8 years of experience in MIS with at least 5 years in a leadership role
• Prove track record in projection management and system implementation
• Strong understanding of database management, data analytics and information systems architecture
• Preferably with experience in POS or Retail industry
• Bilingual in English & Mandarin to liaise with associates who can only speak mandarin

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Key Responsibilities:

• Provide remote and on-site technical support for operations staff and customers.
• Diagnose and resolve hardware, software, and network issues.
• Perform maintenance and support for electronic technologies and software application deployments.
• Collaborate with team members to isolate and resolve technical problems effectively.
• Maintain clear communication with senior executives and provide status updates on technical issues.
• Document support processes and resolutions for future reference.
• Ensure a pleasant and professional demeanor when interacting with all stakeholders.

Qualifications:

• Minimum of 2 years of hands-on IT desktop support experience.
• Strong troubleshooting skills in hardware, software, and networking.
• Excellent communication skills, with the ability to interact effectively with senior executives and diverse teams.
• Ability to work independently and as part of a collaborative team.
• Pleasant disposition and a customer-focused mindset.

Job Responsibilities

• Conduct in depth analysis on APAC credit portfolio and prepare reports to senior management in the regional committees and manage internal reporting.
• Improve regional credit portfolio management methodologies including Stress Testing and credit portfolio management.
• Conduct assessments by applying mathematical, accounting and qualitative knowledge/skills to develop credit risk metrics and stress test model.
• Enhance and automate internal and regulatory reporting related processes and data management.
• Liaise with internal/external stakeholders on credit risk portfolio matters.
• Support all internal credit risk management planning and the other requirements (e.g. review other branches local policy and procedures, provide the data for their analysis)
• Ensuring integrity of reports generated to guarantee accuracy and compliance at all times

Requirements:

• Degree in Finance, Accounting or risk management.
• At least 2 years of relevant working experience in corporate credit risk management of Financial Institutions.
• Possess good analytics skills with demonstrated strong verbal/written communication skills.
• Able to handle time-bound reports/ deliverables.
• Strong Excel Skills and Programming Skills such as SQL, Access, SAS or VBA
• Self-motivated and strong team player with ability to work in multicultural team.
• Knowledge of MAS regulatory reporting rules and requirements will be beneficial.

• Position: IT Field Service Engineer (Maintenance support/Servers/ Network/ Storage for-IBM/DELL/ HP)
• Location: Ubi Techpark
• Working hours: 5 days work week; Monday to Friday: 9am - 6pm
• Salary (commensurate with experience): Gross up to $5000 (Basic up to $4000 + OT) + AWS + Allowance for mobile phone; Education Subsidy if applicable + Group Medical Plan
• Duration: Permanent
• Industry: Information & Communications Technology (ICT)

Main Responsibilities:

• Provide post sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations;
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Requirements:

• Diploma holder or above in Computer Engineering/Science or related discipline;
• Possessed at least 3 years of experience in IT hardware maintenance service on server, network and storage preventive.
• Strong server and storage hardware configuration knowledge will be an advantage;
• Be a quick learner in acquiring new system skills and working with new technologies;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware related issues for IBM, DELL, and HP;
• Able to provide nonoffice hours standby and support service

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

We are seeking an IT Intern for an exciting opportunity in the future proof space of Cybersecurity. This role is an excellent opportunity to learn new skills, gain hands-on experience in a large multinational corporate environment, working with a diverse team of experienced professionals from various parts of the worls.

Responsibilities:

• Project Management: Drive initiatives to enahnce the SIEM log sources.
• Stakeholder Engagement: Regularly interact with various stakeholders to understand their needs and translate them into technical requirements.
• Hands-On Cyber response: Opportunity to learn and apply latest Cyber protection principles. Analyse user behavior together with our vendors / partners (SOC, Cyber SME). Take action in case of deviation to the Cyberpolices and/or recommendation from SOC.
• Internal /External Coordination: Coordinate with internal users and external vendors to prevent harm form the company but at the same time keep user engagement / understanding for Cybermeasures high.
• Documentation: Maintain documentation of the project, including stakeholder requirements, project progress.

• Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science / Cybersecurity.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Eager Learner: Has a strong willingness to learn new things and continuously seeks to improve their skills and knowledge.
• Team Player: Works well in a team and contributes to a positive team environment.
• Problem Solver: Demonstrates strong problem-solving skills, with the ability to think critically and find creative solutions to challenges.
• Detail-Oriented: Pays close attention to detail and has a strong commitment to quality.
• Adaptable: Is flexible and can quickly adapt to new situations and changes in project scope or direction.
• Minimum commitment of 3 days per week and/or for a duration of at least 4 months

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

· Present solutions with regards to IT Arch review Committee- Architecture and Security on the user business requirements scope.

· Engage WMIS Operations Division stake holders to gather business requirements rules and ensure alignment with development and testing teams.

· Translate stakeholder requirements into different tangible deliverables, such as functional specifications, use-cases, user stories, workflow/process diagrams, and data flow/data model diagrams.

· Analyze business requirements and processes through document analysis, workshops, and workflow analysis.

· Ensure project’s successful implementation by delivering with proper test cases: SIT, UAT, Go-live preparation and Issues handling without any delays and solved any outstanding issues to meet the whole project timeline.

· Liaise between business and technical teams to ensure a mutual understanding of processes and applications.

· Facilitate periodic meetings with stake holders to document requirements and explore solutions.

· Facilitate both IT and business meeting regularly to know the project progress and provide the timely updates.

· Mitigate the project risks and technical risks and report to Division Head and Domain Head of IT in timely manner

· Any ad-hoc duties as assigned

· Present solutions with regards to IT Arch review Committee- Architecture and Security on the user business requirements scope.

· Engage WMIS Operations Division stake holders to gather business requirements rules and ensure alignment with development and testing teams.

· Translate stakeholder requirements into different tangible deliverables, such as functional specifications, use-cases, user stories, workflow/process diagrams, and data flow/data model diagrams.

· Analyze business requirements and processes through document analysis, workshops, and workflow analysis.

· Ensure project’s successful implementation by delivering with proper test cases: SIT, UAT, Go-live preparation and Issues handling without any delays and solved any outstanding issues to meet the whole project timeline.

· Liaise between business and technical teams to ensure a mutual understanding of processes and applications.

· Facilitate periodic meetings with stake holders to document requirements and explore solutions.

· Facilitate both IT and business meeting regularly to know the project progress and provide the timely updates.

· Mitigate the project risks and technical risks and report to Division Head and Domain Head of IT in timely manner

· Any ad-hoc duties as assigned

About Three Crowns

Three Crowns LLP is a law firm that was founded in 2014 by specialist international arbitration advocates in the belief that international disputes call for focused advice and advocacy. The firm engages primarily in complex, high-value disputes, and counts among its clients many industry leaders and sovereign states. The firm has grown significantly in each of its offices — London, Madrid, Paris, Singapore, and Washington DC — and now comprises over 160 people, including 18 partners. Across jurisdictions, it is regarded as a market leader.

The Role

The IT Senior Systems Analyst reports to the Senior IT Manager based in London. This role involves regular interaction with many of the firm’s partners, requiring comfort and ease in such an environment.

Primarily a day-to-day hands-on support role which includes limited management oversight and responsibility, the ideal candidate will have experience in a law firm environment, excellent communication skills, the ability to work under pressure while being approachable, and able to inspire confidence. The candidate ideally has experience in an ITIL-based support environment, leading local projects, and can analyse and resolve problems methodically and logically. The service desk function operates a ‘follow-the-sun’ model supporting customers across all regions.

Work hours are typically from 09:00 to 17:30. However, due to the international nature of the firm, flexibility is required to accommodate projects and Service Desk operations, including occasional international travel.

Responsiblities

• Day-to-day accountability for ensuring excellent service delivery firmwide.
• Acting as the first point of escalation of problems raised by the local team and customer related issues.
• Delivering end-to-end support in accordance with IT service management procedures.
• Deputise to the Senior IT Manager in his absence or during their non-working day.
• Identifying improvement opportunities and work with line management to implement programs that enhance Service Desk operations, customer satisfaction, and overall usage of the firm's technology products and services.
• Monitoring queues, calls, and interactions of the Service Desk, and escalations to ensure that all interactions and escalations meet established criteria.
• Proactively learning and training other staff members on new products and services.
• Ensuring that IT asset inventories are maintained, and records are kept up to date.
• Undertake the production and maintenance of technical documentation and articles for the knowledge base.
• Collaborating and manage third-party support and service vendors to ensure that the applications stay operational.
• Performing technical L1 and L2 support functions via phone, remote connection, and deskside visits, as required.

Skills and Knowledge

• A minimum of three years of experience within legal IT.
• Experience in incident, request, major incident, and problem management.
• Experience working within an ITSM tool, with reporting and monitoring skills.
• Experience with leading small improvement projects/initiatives.
• Solid technical knowledge of Windows 10, Teams, Active Directory / Azure AD, Exchange, Intune and Microsoft Office 365 suite.
• Knowledge of remote working technologies.
• Technical knowledge and support of video conferencing systems.
• Configuration, and diagnostics of a laptop, mobile device or tablet - familiarity with Lenovo and apple ecosystem is advantageous.
• Experience with legal industry applications – iManage, BigHand, Aderant, Intapp, Workshare, InterAction, and Template Management systems.

Personal Qualities

• Demonstrate strong customer service skills with the ability to empathise with customers, and to resolve conflicts.
• Demonstrate the ability to work independently.
• Self-starter and pro-active working practices.
• Excellent written and oral communication skills.
• Effective prioritisation skills with the ability to manage multiple high priority initiatives in a fast paced, highly technical environment.
• Excellent analytical skills.
• Successfully perform the administrative responsibilities of this position.

Sales Support Executive

Kaki Bukit

Mon to Fri 9am to 630pm

Basic up to $3000 + Incentive + VB

Responsibilities:

· Manage day-to-day sales operation

· Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing

· Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues

· Provide excellent support and customer-service

· Proactively sourcing for new sales opportunities through inbound lead follow-up

· Connect with key customer contacts (external) as needed

· Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

· Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

· Assist in preparation & submission of relevant reports and documents

Requirements:

· Diploma in Business or related field

· At least 1-2 Year(s) of working experience in related field

· Exposure to computer hardware/ software/ maintenance contract is preferred

· Able to multi-task and able to work smart

· Proficient in MS Office

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Job Summary

The Infrastructure IT Specialist/Engineer is responsible for managing and maintaining the company’s IT infrastructure, ensuring optimal performance, stability, and security. This role requires experience in managing server environments, network systems, cloud infrastructure, and various IT services. The candidate will work closely with cross-functional teams to support the organization's technological needs and drive improvements in infrastructure resilience and scalability.

Key Responsibilities

• Server & Systems Management: Install, configure, and maintain servers, storage, and backup systems. Perform regular updates, patches, and upgrades.
• Network Administration: Monitor and maintain network systems, including firewalls, routers, switches, and VPN connections. Troubleshoot and resolve network issues promptly.
• Cloud Infrastructure: Support, configure, and optimize cloud services (e.g., AWS, Azure, Google Cloud) for scalability and performance.
• Security & Compliance: Implement security best practices to safeguard IT infrastructure. Conduct regular security assessments, vulnerability scans, and incident response activities.
• Performance Monitoring: Utilize monitoring tools to ensure infrastructure components’ health, performance, and availability. Proactively address issues and optimize system efficiency.
• Disaster Recovery & Backup: Develop and maintain backup and disaster recovery plans. Regularly test and update recovery procedures.
• Collaboration & Support: Provide technical support and collaborate with teams to resolve IT-related issues. Assist in planning and deploying new infrastructure projects.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• 3-5 years of experience in IT infrastructure management, systems administration, or network engineering.
• Proficiency in server management (Windows/Linux), networking, and cloud platforms (AWS, Azure, or Google Cloud).
• Hands-on experience with virtualization technologies such as VMware, Hyper-V, or similar.
• Familiarity with security practices, firewall configurations, and VPNs.
• Knowledge of scripting (e.g., PowerShell, Python) and automation tools (e.g., Ansible, Terraform) is a plus.

Skills

• Strong analytical and troubleshooting skills.
• Effective communication and collaboration skills.
• Ability to manage and prioritize tasks independently.
• Strong attention to detail and a proactive approach to problem-solving.

IT Project Director

Job Description & Requirements

Our esteem client is looking for a IT Project Director

The IT Project Director must be trained and certified.

He/ She must be able to deliver IT Enterprise Projects. The incumbent must be good in managing Security Access Control Projects involving physical security and information security). The ability to provide professional consultation to stakeholders and clients is required.

Responsibilities:

• Involved in managing large scale Projects in Security Access Control (physical security and information security)
• Demonstrated large scale IT Project Mapping, Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Highly responsible in driving the Security Access Projects and managing large complex Projects.

Requirements:

• Strong in handling Security Access Control (Infrastructure, Hardware, Software)
• Good in handling Security Access Control in both Physical Security and Information Security.
• Strong knowledge of Security Access Regulations and Policies.
• Demonstrated large complex Project Management pertaining to Security Access Control experience.
• Knowledge of Security Access Policy and Regulations.
• Good in handling Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling large complex Project Management experience.
• Demonstrated Service Delivery Management and Project Management Life Cycle.
• Demonstrated experience in handling Project Waterfall Methodology
• Min. 12 years of IT Project Management (Security Access Control System) experience.
• Possess CITPM or PMP certification (a MUST)
• Demonstrated capability to drive the Security Access Control System (Infrastructure, Software, Policies & Regulations) Projects.
• Demonstrated large Team Management experience (20-30 Members)
• Strong Stakeholders/ Client Management experience.
• Possess knowledge of Waterfall Methodology.
• Possess strong Commercial Project Management experience.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

• Handle incidents and service requests raised via helpdesk and call center.
• Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.
• Monitor the incoming demand through ISM tool and ensure right assignments on time.
• Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).
• Manage service requests recording for monthly management reporting.
• Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Office Location: Marina Bay Finance Centre

Job Responsibilities:

• Act as the first point of contact for customer calls and queries.
• Provide basic first-level technical support and troubleshooting.
• Deliver excellent customer service, focusing on listening, empathy, and patience.
• Educate and guide customers on new technologies and IT policies.
• Promote self-help through the Knowledge Base and technology portals.
• Manage customer expectations and ensure a smooth IT support experience.
• Collaborate with IT engineers to escalate and resolve complex issues.
• Use Service Now or similar ticketing tools to track and manage incidents.
• Document solutions, provide updates, and create knowledge articles for common issues.
• Assist with user training during service visits and improve end-user services.

Job Requirements:

• Bachelor’s degree / Diploma in Engineering, Computer Science, Management Information Systems, or related field.
• 2 years of experience in end user support experience in Desktop support or Technical Service Desk.
• Strong communication skills (both spoken and written English).
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Familiarity with mobile devices (iOS/Android) for office use.
• Experience with Service Now or other ticketing tools.
• Basic understanding of ITIL processes and IT Security.
• Problem-solving abilities and a customer-focused mindset.

Support Window: 7am to 7pm | Mon – Fri | Working days

(Staggered work hours i.e., either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / Out of Office Hour Work Requirement:

ADHOC weekend and out of office hours’ activities - Participation for such activities is a requirement for this position. The scope of these activities are generally simple and vary from Power Down, verifications, desk moves, etc. Out of Office Hour activities are not frequent and will be made known in advance.

We are looking for an IT Operation Specialist to be a part of our #blazeclan Singapore team!

This is an exciting opportunity for a qualified professional with an overall 1+ years of experience to join and add value to one of the Fastest Growing BIC (Born in the Cloud) company.

We would like to hire enthusiastic people who thrive on taking on challenging roles in order to give them an opportunity to hone new skills and try novel approaches.

As we are growing, we embrace diversity in thought, contribution and are committed to providing an equitable work environment.

Experience: Nrs of Years 1+

Location: Singapore

Salary Range: SGD 3000 – SGD 5000

Job Description:

• 1+ years in IT operations, system administration, or related field.
• Hands-on experience with cloud infrastructure management (AWS, Azure, or GCP).
• Strong understanding of networking protocols (DNS, TCP/IP, HTTP, VPNs)
• Knowledge of IT security best practices and compliance, including firewalls, VPNs, encryption protocols, and vulnerability management.
• Good time management and problem-solving skills, with the ability to multitask in a dynamic working environment
• Growth-oriented mindset and goal/objective driven
• Ability to work well independently and collaboratively with other teams
• Independent, proactive and self-motivated

NICE TO HAVE

• AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator, CompTIA Network+, or similar certifications.

---------------------------------

We are Great Place to Work certified; looking for technically forward, cloud-savvy professionals.

Join us and commit to work in an ambiance that is free of prejudices.

If you think you could be the perfect fit for us, then take the leap and apply today!

Let us know at: [email protected]

We would love to hear from you!

Must-Have Skills

· Experience in Aviation Domain and support

· Experience in VMWare Workspace One

· Experience in Intune, SCCM and Studio

· Image Management using MDT

· Experience in VDI administration

Good-to-Have Skills

· Aviation Operations management, Responsible for all IT Infrastructure support across the airports and offices for the customer

· Vulnerability remediation for all end point devices

· Knowledge in Powershell Scripting and automate tasks using scripts

· Own problem tasks, drive to identifying solutions and responsible to implement the solution on MDM, VDI, APM and EUC

· Identify new scope of work / propose customer on improvisation plans and drive

Roles and Responsibilities

· Responsible for the End to End IT Infrastructure Operations and support in Airport and for the Airline company

· Manage the MDM Platform which includes maintenance, policy management, customization and administration

· Manage application packaging, customizing packaging, testing them and deploying them to production using VMWare Workspace One.

· Managing the Citrix environment, published applications, VDI support and administration

· Golden Image management for the organization and performing regression testing, UAT and periodic maintenance

· Provide technical and architectural support for any new requirement from customer in the IT infrastructure End User Computing.

· Track the Service Levels and Performance Metrics for each service area and work on improving the standards based on Industry analysis of Best in class metrics

· Work on mitigating the Vulnerabilities reported by End Point Security tool

· Work closely with the customer on plan for upgrade of Legacy unsupported environment to Newer version

· Experience in handling high severity issues and coordinating across to work for resolution.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

You will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. The key to your success will be in your drive and ambition to win new businesses, and your ability to generate opportunities through successful relationship management of your client accounts.

RESPONSIBILITIES & TASKS:

• Proactively working to build new logos within the assigned territory or using LinkedIn Sales Navigator to build strong service pipeline of at least two times of given field plan.
• Plan for penetration to attack new logo strategic account by providing consultancy and solutioning to customers with Managed Services as a selling approach.
• Perform in-depth analysis, conduct surveys and interviews with customers during site visits to uncover existing problems and requirements
• Analyse data from study findings to identify areas of improvement through process re-engineering and performing financial calculations
• Work with other business units to design the best-in-class document solution
• Write reports and present study results to customers at the C-level
• Be a trusted advisor to both our internal and external customers and deliver good customer signature experience based on Fujifilm Business Innovations Singapore’s core values.
• Follow up each sales engagement cycle closely with prompt response and fast execution of proposed plan or recommendation to customer working professionally with internal Line of Business or stakeholders with our go to market activities.
• Deliver and achieve sales targets consistently with assigned KPIs in offering Managed Services with services and solutions business within the financial year.
• Continue to upgrade and enhance oneself with planned domain specialization to continue to learn to stay relevant and be able to provide subject matter expertise in our business.

REQUIREMENTS:

• Good experience in providing Managed Service offering with similar or related software or solution background in Digital Transformation.
• A team player who can coach colleagues and Account Managers in engaging customers through services, create value with differentiation to competitor, resulting in increase in sales revenue and great teamwork.
• Strong understanding of service level agreements (SLAs)
• Possess strong business acumen and financial awareness
• Analytical skills, Business Negotiation, Contract Negotiation skills.

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

EA License No: 11C5502

Registration No: R23115318

Job Info:

• Entitle for 3 months bonus
• Monday to Friday: 08:30 AM - 05:30 PM
• Tuas, West Region

Key Responsibilities:

• Deliver IT Helpdesk and end-user support
• Offer technical assistance for desktops, laptops, iPads, and in-house applications to corporate users
• Maintain and resolve issues related to various Microsoft Windows operating systems and applications
• Troubleshoot and maintain networking devices, including switches, routers, and firewalls
• Oversee the deployment of workstations (desktops, laptops, iPads) and other IT equipment
• Manage the administration of VMware, Microsoft Windows Server, Active Directory, Exchange, and MS SQL
• Supervise the inventory of IT hardware and software
• Assist with the procurement of IT hardware and related administrative tasks
• Coordinate with external vendors to resolve IT issues

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

The Services required are set out as follows:

Audio-Visual and Information & Communication Technology

• Manage Audio Visual equipment during all major school events

• Set up, test and operate sound/light/Audio Visual systems during school events (e.g. meetings, assemblies, sports day, speech day)

• Maintain inventory and loan records of Audio Visual and Inforcomm Technology equipment examples: Projectors, Visualizers, Swivel, cables, sound systems etc

• Provide consultation to Head of department/ ICT and Subject Head/ICT on the Audio Visual needs of the school.

• Manage Audio Visual equipment in classrooms and all other special

rooms and monitor the equipment usage and carry out maintenance on yearly basis.

• Coordinate with vendors on repair services

• Manage the loan and condemnation of Audio Visual and Information Technology Equipments and accessories

• Collaborate and support teachers to effectively utilize the Digital signage and AV system for school-wide communication

Other duties:

• Train the CCA Information Technology Club students to operate the Public Address System equipment/service during assembly and school events

• Prepare CD players and batteries for school and national examinations (e.g. Listening Comprehension, Oral)

• Burning of CDs for examination and school events

• Assist in taking photographs and recording videos for school events, and ah-hoc activities

• Convert video tapes programmes to CDs

• Assist in the troubleshooting of simple Audio Visual /Information & Communication Technology issues

The Personnel shall minimally have the following qualifications, skills and experience:

• Possessed a certificate in related field, or its equivalent.

• Candidate should also be an excellent team-player who is organized, meticulous and with the ability to multi-task. Strong communication and interpersonal skills is needed.

• Candidate with at least two years of relevant experiences within the past three years will be preferred.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.

• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)

• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up

• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary

• Contribute and maintain a knowledge base of frequently asked questions and solutions.

• Vendor coordination for customer onsite support when necessary

• Adhere to data centre routine and security procedures

• Working in a rotating shift schedule to ensure 24x7 coverage

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

ROLES AND RESPONSIBILITIES

• OFFICE WORKING HOUR: 8.30AM – 5:30PM
• CHECKING DEMO & OFFICE EQUIPMENTS
• UPDATING COMPANY WEBSITE
• SCAN & UPDATE OF SERVICE REPORT TO NAS
• SCAN & UPDATE OF INCOMING DO/AWB/INVOICE FROM SUPPLIERS TO NAS
• UPDATE RECORDS OF VERIFICATION
• UPDATE THE INVENTORY IN FINANCIO
• DELIVER GOODS TO CUSTOMERS WHEN REQUIRED
• ONSITE DVD/USB COUNTER RECORD UPDATE & SIGN THE LOG CHECK WITH CUSTOMER ON MONTHLY BASIS
• ONSITE SUPPORT, PREVENTIVE MAINTAINANCE & TROUBLESHOOTING OF AUTOMATIC DICOM DVD/USB BURNER & PACS SYSTEM
• CONTACT CUSTOMER TO RESOLVE PENDING CASE ID ON DAILY BASIS
• PREPARE & REPORT OF TECHNICAL GUIDELINES
• PROVIDE TECHNICAL INFORMATION FOR PRE-BID AND TENDER SPECIFICATIONS
• COMPLETES TIMESHEETS WITHIN THE ALLOCATED TIME FRAME
• ROSTER STANDBY SUPPORT OF AFTER OFFICE WORK WHEN REQUIRED (HAVING OT PAYMENT)

REQUIREMENTS

• BASIC KNOWLEDGE OF MICROSOFT OFFICE & COMPUTER
• BASIC TECHNICAL SKILL OF SELF LEARNING & RESEARCHING
• BASIC SOFT SKILL OF COMMUNICATION WITH PEERS & CUSTOMERS
• PUNCTUAL & COMMITMENT WITH ASSIGNED TASKS
• ABLE TO WORK UNDER PRESSURE & SHORT NOTICE REQUIREMENT

Working location: Chai Chee

Our client, a Michelin restaurant with over 4 outlets locally, is currently on the lookout for an IT Admin Support.

Acting as an individual contributor, the IT admin support will be responsible for the maintenance and troubleshooting of POS systems. Reporting to the Manager, the incumbent will oversee network infrastructure and servers and provide IT support.

Successful candidates can expect to work in a fast-paced work environment with great learning opportunities.

REQUIREMENTS:

• Possess at least a Nitec/Diploma in IT or related field
• At least 1 year of working experience in F&B/Retail industry
• Working experience work POS System Management is a strong advantage
• Meticulous and organized individuals who can meet tight deadlines and work in a fast-paced environment
• Willing to support with operations/administrative duties as needed

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.