This IT System Engineer role reports to the IT Team Lead to maintain, implement projects, and enhance the IT Infrastructure not limited but included on server, network, security and so on. Provide 2nd and 3rd level IT support for the company's users, good IT career advancement and IT infrastructure environment for technical hands-on opportunity.

The successful candidate will require the following essential qualifications, experience, and attributes:

Responsibilities:

• Manage infrastructure services provided by vendor/s to ensure connectivity, availability of applications and services within the company both locally and regionally.
• Day-to-day support to the Group’s IT infrastructure (local and regional), including servers, desktops, IP phones, email, software updates, printers, backup systems and networking and WIFI equipment, on-boarding, off-boarding and training.
• Provide technical support for PC hardware, software, applications, and IT requests and tickets and close them timely.
• Responsible for the configuration, installation, and support of equipment.
• To participate, assist and support in new project implementations.
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Configure, deploy, and maintain Fortinet, Dell, HPE managed Layer 2 Layer 3 switches.
• Manage Hybrid Windows Server Domain Controller, Windows server, VM Infrastructure, Office365, Firewall configurations, Endpoint protection.
• Periodically monitor servers, network devices and backups.
• Perform AD user/computer management and system administration on servers.
• Administer M365, MS Teams, SharePoint Online, Exchange Online, Azure AD, and TrendMicro.
• Plan and manage patch management process and follow up on the status and windows vulnerabilities identified.
• To assist and report to IT Team Lead in any other IT-related activities or projects as assigned from time to time.

Requirements

• Degree in Computer Science, Information Technology, or related field.
• 3 to 5 years of IT network administration related experience, with prior experience in managing IT vendors (overseas and local) for technical issues resolution.
• Administration and management of servers, storage, networking and appliances, virtualization, mobility, and remote access services.
• Hands on experience in networking, routing, switching, and understand TCP/IP concept well.
• Excellent knowledge of best practices around asset management, control, and monitoring of server and network infrastructure.
• Any professional MCSA, CCNA or ITIL certified will be an added advantage.
• Hands-on knowledge with FortiGate/Fortinet firewall products will be an added advantage.
• Experience in M365, Exchange Online, and SharePoint management is an added advantage.
• Experience in Microsoft Azure Cloud is an added advantage.
• Experience in security patch/fix management and Synology NAS management
• Experience in deployment and installation of Windows Server 2008 R2/2012 R2/2019
• Highly motivated and hardworking, with a positive attitude, willing to learn.
• Good problem-solving skills and ability to work independently when required.
• Strong sense of responsibility and commitment to providing IT support to end-users
• Knowledge in Veeam Backup, AD & File Server, SQL Server, TrendMicro Anti-Virus, Email Security, Fortinet Technologies
• Good knowledge of Microsoft Windows, Active Directory, Hyper-V, Backup Solution, NAS
• Good knowledge of network infrastructure that includes Cisco/Dell command line, TCP/IP, DNS, DHCP, VPN remote access, WAN, LAN, VLAN, WiFi, VPN, Firewall, router, switches etc.
• Good knowledge of system level monitoring, performance tuning and backup solutions
• Positive attitude, willing to learn, work as a team and independently as required.

Key Responsibilities

• Management of on premise Windows and Linux based servers, workstations, HPC and end-user devices as well as well supporting infrastructure such as Active Directory, NAS, Network and Security appliances.
• Administration and orchestration of AWS resources to support operations and projects.
• Assist in the review and implementation of enhancements to existing Corporate and Scientific IT infrastructure to meet business outcomes.
• Assist in managing IT inventory and plan for IT infrastructure obsolescence.
• Identify and streamline existing processes with RPA (Power Automate)
• Support end-user devices with installation, configuration, and troubleshooting of hardware, software and network related issues.
• Other duties as assigned by supervisor

Job Requirements

• Degree or Diploma in IT-related discipline.
• Relevant IT certifications (Microsoft, AWS, Cisco/Fortinet) Work experiences & Skillsets
• At least 5 years of hands-on experience in administering on premise and/or cloud based IT infrastructure and services in a corporate or scientific environment.
• Good working knowledge and understanding of the cybersecurity landscape, configuration and management of network and security appliances.
• Experience with both Windows and Linux based systems as well as Powershell and bash scripting.
• Experience in Microsoft Power Automate
• Solid organizational skills and attention to detail while juggling demands from stakeholders.
• Pro-active team player that is resourceful, self-driven with a high degree of professional integrity.
• Good interpersonal and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Overview

You serve as a key member of a regional leadership team and are accountable for the definition and execution/delivery of a holistic digital strategy and action plan in line with business strategy and plans of the business unit.

Your team

You are responsible to the Personal Health Care AMA GM & work with global, regional and local cross-functional teams from diverse backgrounds to establish positive relationships and influence digital choices that deliver business value.

How success looks like

• You become the go-to trusted leader and provide stewardship to deliver strategic digital transformation to your respective category and region.
• You are disciplined in your execution and comfortable leading digital thinking within your respective category and region.
• You deliver tangible new value with digital and data capabilities to your respective category and region.

Responsibilities of the role

• Development of a digital vision in line with the PHC AMA business strategy and global PHC digital strategy, in partnership with PHC AMA GM, multi-functional PHC AMA LT and PHC global IT Leader.
• Development and delivery of a digital action plan supporting short-term and long-term PHC AMA business needs with clear business value articulation.
• Partnership with Global PHC IT, AMA IT, and corporate IT to leverage benefits of globally/regionally scaled solutions and enterprise platforms.
• Driving pilots and operationalizing IT/Data/AI capabilities for Sales, Digital Engagement with Consumers, and Media.
• Identification of new business optimization and productivity opportunities that require data/algorithms/digitization.
• Leading Digital & AI Upskilling for cross-functional PHC AMA organization.
• Developing a sustainable pipeline of IT talents and growing IT talents in PHC AMA organization across IT and A&I roles.
• Ownership of Digital Stewardship: Info-security, Data privacy, Application governance.

Qualifications

• Experience within IT at a senior level leading IT organization at the Category, Market or global service level.
• Experience working across functions like Marketing, Sales, Product Supply, R&D, and Finance and across business units.
• Experience working across platforms including, but not limited to: eCommerce, Direct to Consumer, Go To Market, Data and Analytics, Media, Supply Chain.
• Experience in leading transformation that positively disrupts and transforms business.
• Strategic business mindset focused on value delivery - demonstrated ability to create an inspiring vision and lead delivery of strategic transformation.
• Outstanding communication and interpersonal abilities – demonstrated ability to interact and lead in a multi-functional context and able to engage with broad leadership.
• Demonstrated ability to lead by influence and strong collaboration across a matrixed and globally dispersed organization to meet desired business objectives.
• Demonstrated ability to execute with excellence and efficiency against stretched timelines and operate in a very agile environment.
• A team player, who can interrelate and operate effectively with peers, yet results-oriented.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Scope Of Work

Your essential functions and responsibilities will include but are not limited to:

Job Description:

IT Management

· Assist to revise IT Guide, Policy, and SOP.

· Communicate with vendors, including procurement, maintenance and payment of products and services.

· He or she will manage, support, and troubleshoot all hardware and software applications based on all end-user computing systems such as Desktop, Laptop, and handheld devices.

· Installing and configuring computer systems.

· Inputting and tracking IT support cases.

· Maintaining hardware and software inventory records for audit and asset management.

· Responsible for administering and regular maintenance of all existing IT infrastructure such as the network, servers, and backups etc.

· Any work assigned from time to time by manager or the Management.

Project Management

· Active participation in IT related projects such as gathering and analysing end-user requirements.

· Implement change requests on application enhancements when require.

· Provide application support in post implementation and maintenance support for existing systems.

· Monitor project status and prepare project status report to various stakeholders.

· Log, track, resolve and escalate related IT issues to the correct entity and take responsible and ownership till closure.

Value-added Competencies

· Proficient in the administration and configuration of Fortinet Firewall networking protocols, rules, and policies.

· Skilful in the administration of Windows Server 2019 or 2022

· Hands on networking experiences in administrating and configuring HPE, Ubiquiti Switches, Aruba, and Ubiquiti Wi-Fi Access Points

· Strong knowledge with hands on experience in Microsoft 365 Global Administration.

· Knowledge of Cyber Security and Healthcare Guidelines will be a plus.

Requirements of candidate:

· At least 3-5 years working experience in technology related field.

· Able to work independently.

· Team player, quick learner.

· Good communication skills.

· Proficient in English and Chinese for document and system writing.

· Familiar with Microsoft Word, Excel, and PowerPoint.

Qualifications

· Diploma or degree in Information Technology or equivalent

· Knowledge of IT integration within any healthcare system will be a plus.

· Sound knowledge of various Microsoft Productivity Suite

Others:

· 5 days’ work week

· AWS & performance/variable bonus

· Dental & medical benefits

· Healthcare project work experience an added advantage.

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer.

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders.
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology.
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation.
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly motivated and detail-oriented IT Security Intern to join our team. The successful candidate will work closely with our IT Security team to ensure the confidentiality, integrity, and availability of our information systems. The IT Security Intern will be responsible for assisting in the development, implementation, and maintenance of security policies, procedures, and standards. The intern will also assist in the identification, analysis, and resolution of security incidents.

Duration: 6 months

Responsibilities

• Assist in the development, implementation, and maintenance of security policies, procedures, and standards.
• Assist in the identification, analysis, and resolution of security incidents.
• Assist in the development and delivery of security awareness training programs.
• Assist in the evaluation and testing of security technologies.
• Assist in the development and maintenance of security documentation.
• Assist in the monitoring and reporting of security metrics.

Requirements

• Currently pursuing a bachelor’s degree in Computer Science, Information Security, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of security technologies and concepts is a plus.
• Able to commit for a minimum of 6-months.
• Full-time interns preferred, but open to part-time interns of minimally 3 working days.

Position Summary :

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. He/She will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, he/she is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, he/she may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on his/her technical background and interests.

Main Tasks & Responsibilities :

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers

· Participate in the optimization of system performance and system capacity planning

Requirements :

· Degree in Computer Science, Information Technology or related disciplines

· At least three years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Group Health, Safety & Security (HSS) Auditor to join our HSS team on a permanent basis. The role can be based at our Madame Tussauds Singapore or LEGOLAND Malaysia offices, and will entail extensive international travel.

About The Role...

Join us as the Group Health, Safety & Security Auditor, reporting into the Health, Safety and Security Director (Standards and Assurance). Together, we'll champion the implementation of Merlin's robust HSS assurance program. This innovative program employs a triple-lock strategy, integrating site-based self-audits, internal Group HSS audits, and external audits conducted independently.

Your role as the HSS Auditor will be pivotal in supporting the execution of annual independent internal HSS audits. Here are the key objectives that will drive your impact:

Compliance Assurance: Conduct audits across Merlin’s attractions, production sites, and associated business activities. Your mission is to ensure unwavering compliance with legal requirements and internal standards, safeguarding the health, safety, and security of our valued guests, employees, contractors, and all stakeholders.

Policy Vigilance: Take an active role in monitoring HSS policies, procedures, and working practices within Merlin's operations. Your expertise will be instrumental in ensuring sustained compliance with legal, internal, and other pertinent requirements, fostering consistency across all facets of our diverse business operations.

By joining our dynamic team, you'll play a pivotal role in upholding Merlin's commitment to safety and security, making a real impact on the well-being of everyone connected to our fun world. If you're ready to contribute to a safer, more secure Merlin experience, we invite you to be a key player in our journey towards excellence.

About You...

Experience;

• Experience and knowledge of best-in-class HSS practices and systems
• Experience of HSS auditing, in an objective and thorough manner. Process and detail-oriented
• Able to scrutinise complex work practices, assess compliance against set HSS standards, determine risk levels and provide reasoned judgments
• Strong practical knowledge and expertise in the implementation and on-going development of management systems, based on recognised standards such as ISO 45001, ISO 9001 or ISO 14001 (desirable but not essential).
• Considerable experience in a similar position(s), or where skills / experience are readily transferable into this role
• Strong communications skills and cultural sensitivities
• Experience in the implementation, maintenance and certification of ISO 45001 management systems or equivalent is desirable
• First-class teamwork skills, able to build solid relationships across multiple Operating Groups
• Experience of working internationally in high-risk industries is desirable
• Business and commercial awareness to enable pragmatic resolution of compliance issues
• Creative and keen to trial new concepts to help keep Merlin at the forefront of HSS
• Determination to help deliver a first-class HSS audit function
• Ability to use own initiative and work / travel alone
• Flexible approach to working hours due to global audit / travel commitments
• Ability to prioritise own workload and meet strict deadlines

Qualifications;

• A NEBOSH Diploma, or similar, and/or proven experience in health and safety compliance auditing Successful completion of either a registered Lead Auditor course and/or Internal Auditor Course to ISO 45001 (desirable but not essential).

Other;

• The successful candidate should live in reasonable distance to an international airport, and be willing and able to complete extensive travel throughout the year

The Benefits…

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here).

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any adjustments due to disability or a medical condition, we'd love to hear from you at [email protected] and one of the team will get back to you as soon as possible.

About Us

Wine Connection owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of 300+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore with 81 outlets to date, and counting.

About the Role

The Manager (IT & Technology) - POS plays a crucial role in ensuring the smooth operation and functionality of POS systems in various retail and business environments. The Manager (IT & Technology) – POS should have a strong technical background, knowledge of relevant hardware and software, excellent problem-solving skills, and the ability to communicate effectively with end-users and colleagues.

Key Responsibilities

1. Point of Sale responsibilities:

• Set up and configure POS software according to the specific needs and requirements of the business.
• Perform routine maintenance on POS systems to ensure optimal performance
• Provide technical expertise and support to end-users, troubleshooting and resolving complex issues, and ensuring optimal system performance.
• Train end-users and staff on POS system usage and best practices – ensuring end-users follow all SOPs implemented.
• Maintain accurate records of POS system, configurations, installations, and maintenance activities.
• Collaborate with IT teams, vendors, and other relevant stakeholders to address complex technical issues and ensure seamless integration with other systems

2. ERP responsibilities:

• Process transactions posting as assigned, related to POS integration and customization to ERP.
• Evaluating ERP requirement through consultation, business process analysis, and observations to each department.
• Evaluating existing IT infrastructure and recommending system improvements.
• Developing and configuring customized ERP solutions based on best practices.
• User interface customization (if necessary) that best fit on the user requirements.
• Running diagnostic tests and resolving issues to enhance performance.
• Providing ERP end-user training and technical support.
• Documenting ERP processes and preparing deployment progress updates.
• Keeping informed of the latest ERP developments, upgrades, and offerings.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• Possesses technical knowledge in SQL management (SQL Query), relevant knowledge in ERP and POS systems, and integrations.
• Proven experience (minimum 3 years) in IT management, preferably in a similar industry/sector.
• Experience in supporting F&B and retail POS and working in a multi-vendor environment would be an added advantage.
• Excellent communication and collaboration skills, ability to work effectively with cross-functional teams.
• Self-driven and proactive in project implementation, issues handling, and system improvement.
• Having knowledge on ERP system implementation and management is a plus!

Perks and Benefits

• Company Culture: Our company values teamwork, collaboration, and a positive work environment. We celebrate diversity, inclusivity, and a sense of belonging, ensuring that you feel valued and appreciated as part of our family!
• Competitive Compensation: We offer a competitive salary package that will be commensurate with your experience and skills, ensuring that your hard work and dedication are rewarded.
• Career Growth Opportunities: We believe in fostering a culture of learning and development. You'll have access to ongoing training programs, workshops, and opportunities for career advancement within our company.
• Food & Beverage and Retail Discounts: As a valued member of our team, you'll enjoy generous discounts on our delectable offerings, allowing you to savour the flavours of our creations.
• Creative Environment: Our F&B company thrives on creativity, innovation, and fun. You'll be part of a fun dynamic team where your ideas are valued, and you'll have the freedom to express your creativity.
• Employee Recognition: We believe in acknowledging and celebrating the contributions of our team members. Outstanding performance and achievements will be recognized and rewarded through various employee recognition programs.

Get to know our Team:

• Internal Audit is an independent function (3rd line of Defence) within GXS Bank that provides an objective assurance and advisory role to senior management.
• We use a systematic, disciplined risk-based approach to evaluate and assess risks, processes and internal controls, while aligning them to the Bank’s overall digital strategy.
• Internal Audit covers multiple businesses, technology and other corporate functions within the Bank.

Get to know the Role:

• As a functions auditor, you are responsible to conduct audit activities that cover corporate functions such as Risk Management, Finance, Compliance, Human Resources. You are expected to have the knowledge required to audit the specialised activities performed by these functions such as ICAAP, model risk management, regulatory reporting, outsourcing, operational risk management etc.
• Exposures may extend to supporting business audits that cover the end-to-end business-aligned portfolios such as Consumer Banking Products (e.g. Saves, Lending and Invetment), Credit Management, Digi-Operations etc.
• You effectively plan, manage and execute audits, including the design of audit test steps to evaluate the risks associated with (but not limited to) governance, business management, financial, operational, regulatory, and business continuity.
• You maintain well documented audit work papers including supporting documents/ evidence in the GRC system, which are subject to regular internal quality assurance review.
• You are able to execute and complete audit projects by adhering to audit methodology, key phases and assigned timelines.
• Keep abreast of MAS regulations & guidelines relating to FIs and banks.
• Added advantage if you are familiar with current technology tools (e.g. Power BI & Tableau) or able to develop use-cases for RBA/ ML to enhance risk profiling of business and fieldwork execution, so as to proactively manage emerging risks.

The day-to-day activities:

• Support the Head of Business/ Functions Audit as part of the Audit team.
• Plan and perform risk-based assessments, understand and evaluate the business environment, related controls and processes.
• Execute audit reviews and fieldworks, including work paper documentation, drafting of audit findings and leading the issue discussion internally and with stakeholders.
• Assist to draft audit reports and participate in the presentation of audit findings.
• Ensure effective and timely execution of audit projects in accordance with audit methodology and timelines.
• You may be required to participate/ support in ad-hoc projects, special thematic review or special independent investigation.
• Build and maintain healthy relationships with different levels of management, stakeholders, and be a trusted risk advisor on control related matters.
• Actively participate in driving data analytics capabilities including the maintenance of audit workflow system (i.e. GRC), so as to improve the effectiveness of Internal Audit.

The must haves:

• Bachelor's degree in accountancy, finance or equivalent, with professional certification (e.g., CPA, ACCA, CIA) as an added advantage.
• Minimum 10 years of audit experience in Consumer Banking, Business Banking (end-to-end) and/or Corporate Functions
• Strong knowledge of key regulations (e.g. MAS 637, MAS 643, MAS 612 etc.
• Highly competent with audit methodologies and concepts; including the agile audit methodology
• An excellent team player
• Confidence in dealing with senior stakeholders particularly the Management Committee and Board Audit Committee is a plus
• Able to work independently and possess the courage to challenge risk-decisions made by senior stakeholders, from a 3rd line of defence perspective
• Well-developed communication and interpersonal skills
• Good analytical, presentation and report writing skills
• Located in Singapore, and ability to travel for work when required is a plus

· Position: Account Manager

· Location: Jalan Bukit Merah

· Working hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $4,800 + ATTRACTIVE Commission + Allowances + Performance Bonus

· Duration: Permanent

· Industry: IT Solutions

Main Responsibilities:

· Prospect, identify and establish new customers

· Plan and execute sales strategies to achieve the sales quota.

· Work with cross-functional teams involving Pre-Sales, Marketing, and Consultants to develop integrated IT solutions for both existing and new clients

· Effectively manage and drive the sales cycle from prospection through to successful closure

· Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community

· Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment

· Ability to build rapport and collaborate with others within the company and externally

· Any other tasks assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma/Degree in IT/Engineer or Business Administration

· Preferably 1 to 2 years experience in IT sales

· Can work in a fast-paced environment

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Are you a seasoned Java developer ready to make a significant impact? We are seeking a talented professional to spearhead client's internal application, this pivotal role involves serving as a middleware/data integration expert, bridging the gap between client's trading application (front end - source data) and the backend finance applications, including ERP (SAP), Invoicing, accounting, and treasury.

Responsibilities:

• Take charge of the entire development life cycle for internal application, including providing support at L2/L3 levels.
• Demonstrate autonomy in development while collaborating effectively with the existing team.
• Utilize project management skills to streamline processes and enhance efficiency.
• Troubleshoot issues with precision and employ analytical skills to optimize system performance.
• Leverage finance knowledge to contribute insights and enhancements to the application.

Must-Have Skills:

• Proficient in Java 8, Spring, and Springboot.
• Strong command of SQL Server for efficient data management.
• Experience with React and C# (less than 10%).
• Familiarity with Maven for build processes and GIT for source control.

Bonus Skills:

• Project management expertise.
• Knowledge of finance processes and applications.

We are looking for DevOps Consultant ( integration project) with skill set as highlighted below:

Technical skillset:

• Has 4+ years of experience in DevOps methodology, Continuous Integration/ Continuous Deployment tools and automation technologies
• Main focus would be on GitHub and GitHub actions workflows, python & Javascript for coding
• Understanding of nexus and working knowledge of Kubernetes is plus
• Hands-on experience in Cloud Technologies, AWS and Containerization tools
• Experience in Automation or script creation with scripting languages (Shell / Perl / Python) for continuous integration and continuous deployment
• Experience in security testing tools such as Static Application Security Testing, Dynamic Application Security Testing and code scanner tool
• Strong experience in design, develop and support webMethods or Mulesoft implementation projects
• Design and Develop Service Oriented Architecture SOA based architecture approaches, design methodologies and design patterns
• Developing/implementing Web Services (SOAP & REST) and complex XML schemas and data mapping

Responsibilities:

• Oversee the enterprise server systems and networking equipment administrations, support escalation, updates, enhancements, and new initiatives rollout.
• Serve as the subject matter expert (SME) on Enterprise internetworking technologies, stays abreast of IT technologies trends and industry best practices to provide expert recommendation to management on overall network architecture strategy.
• Manage windows server configuration changes, backup, security updates & patches, and high availability.
• Actively monitoring network availability through enterprise network monitoring tools and proactively response to potential network issue.
• Monitor (and respond to) all network system alerts and provide technical support in terms of troubleshooting, diagnosing and resolving hardware, software, cloud, and other inter-related system problems.
• As required, escalate and follow up with Global IT and/or OEM to rectify the issue for any hardware and software related issue.
• Maintain, enforce, and communicate IT and OT Network standards and policies to all entities in the region. Document and inventory network details for reference and in alignment with IT Controls requirements.
• Participates in Company’s IT Disaster Recovery / Business Continuity Plan which provides a defined level of systems functionality in the event of an unplanned emergency or disaster.
• Complies with all ENGIE's IT policies and procedures.
• Render L2 support to IT helpdesk team and end-users when required.
• Carry out other duties as assigned.

Requirements:

• Candidate is required to be hands-on in day-to-day network infrastructure management and support.
• Bachelor’s degree in computer science, computer engineering, or other relevant Information Technology field.
• Seven (7) years minimum experience in designing and supporting large-scale enterprise system and network.
• Must have one or more industry certifications in various disciplines such as Azure, AWS, Cisco, Fortinet, and Information Security.
• In-depth knowledge in design and manage networking and security components across multiple public clouds (Such as AWS and Azure) and on-Premises Data Centre.
• In-depth knowledge in Enterprise Core Networking technologies (LAN, WAN, VPN, SDWAN, Firewall, Network Load balancing, 4/5G Wireless, and WIFI.
• In-depth knowledge in Networking Protocol (Proxy, TCP/IP, DNS, DHCP, BOOTP, 802.1x, 802.1Q, BGP, OSPF, EIGRP, VPN, Ethernet, VLAN, Spanning-Tree).
• Knowledge in the IT infrastructure operations, IT Security, disaster recovery, resources monitoring, capacity optimization, and troubleshooting of Microsoft Windows Server environment in an enterprise-scale network.
• Knowledge of general IT technologies (Azure AD, Intune, Active Directory, Authentication, OKTA, Zscaler, O365/Email, Window Workstation and Server, Hyper-V, IaaS, PaaS).
• Candidate must possess good project management in executing global initiative to his/her area of responsibility.
• The candidate must have effective communication (both verbal and spoken), problem solving, documentation, and coaching skill to develop 1st level Infrastructure support capability to the respective local support personnel.
• Must be able to prioritize work, manage conflicting requirements, and understand long-term support, security, and economic implications of work product. Expected to evaluate multiple options independently for major projects and present a recommendation that is supported by research and external analysis where possible.
• Ability to work independently to assess requirements, plan, design, and implement enterprise technology or IT functions including networks (LAN/WAN) services, equipment and devices.
• Knowledge and hands-on experience with the ISO 27001 standards.

Please indicate your current and expected salary.

Due to the volume of applications we receive, we seek your understanding that only shortlisted candidates will be notified.

This IT System Engineer role reports to the IT Team Lead to maintain, implement projects, and enhance the IT Infrastructure not limited but included on server, network, security and so on. Provide 2nd and 3rd level IT support for the company's users, good IT career advancement and IT infrastructure environment for technical hands-on opportunity.

The successful candidate will require the following essential qualifications, experience, and attributes:

Key Qualifications

• Degree in Computer Science, Information Technology, or related field.
• 3 to 5 years of IT network administration related experience, with prior experience in managing IT vendors (overseas and local) for technical issues resolution.
• Administration and management of servers, storage, networking and appliances, virtualization, mobility, and remote access services.
• Hands on experience in networking, routing, switching, and understand TCP/IP concept well.
• Excellent knowledge of best practices around asset management, control, and monitoring of server and network infrastructure.
• Any professional MCSA, CCNA or ITIL certified will be an added advantage.
• Hands-on knowledge with FortiGate/Fortinet firewall products will be an added advantage.
• Experience in M365, Exchange Online, and SharePoint management is an added advantage.
• Experience in Microsoft Azure Cloud is an added advantage.
• Experience in security patch/fix management and Synology NAS management
• Experience in deployment and installation of Windows Server 2008 R2/2012 R2/2019
• Highly motivated and hardworking, with a positive attitude, willing to learn.
• Good problem-solving skills and ability to work independently when required.
• Strong sense of responsibility and commitment to providing IT support to end-users
• Knowledge in Veeam Backup, AD & File Server, SQL Server, TrendMicro Anti-Virus, Email Security, Fortinet Technologies
• Good knowledge of Microsoft Windows, Active Directory, Hyper-V, Backup Solution, NAS
• Good knowledge of network infrastructure that includes Cisco/Dell command line, TCP/IP, DNS, DHCP, VPN remote access, WAN, LAN, VLAN, WiFi, VPN, Firewall, router, switches etc.
• Good knowledge of system level monitoring, performance tuning and backup solutions
• Positive attitude, willing to learn, work as a team and independently as required.

The Role:

Responsibilities

• Manage infrastructure services provided by vendor/s to ensure connectivity, availability of applications and services within the company both locally and regionally.
• Day-to-day support to the Group’s IT infrastructure (local and regional), including servers, desktops, IP phones, email, software updates, printers, backup systems and networking and WIFI equipment, on-boarding, off-boarding and training.
• Provide technical support for PC hardware, software, applications, and IT requests and tickets and close them timely.
• Responsible for the configuration, installation, and support of equipment.
• To participate, assist and support in new project implementations.
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Configure, deploy, and maintain Fortinet, Dell, HPE managed Layer 2 Layer 3 switches.
• Manage Hybrid Windows Server Domain Controller, Windows server, VM Infrastructure, Office365, Firewall configurations, Endpoint protection.
• Periodically monitor servers, network devices and backups.
• Perform AD user/computer management and system administration on servers.
• Administer M365, MS Teams, SharePoint Online, Exchange Online, Azure AD, and TrendMicro.
• Plan and manage patch management process and follow up on the status and windows vulnerabilities identified.
• To assist and report to IT Team Lead in any other IT-related activities or projects as assigned from time to time.

About Our Client

Our client is a leading consultancy firm with established and large scale IT projects for the public and private sector. You will be joining a young and energetic team with strong growth opportunities!

Highlights:

• Work on a public sector IT project

Responsibilities

The IT project manager will be responsible to ensure overall success of IT projects in the aspects of timing of delivery, budget, meeting business requirements and complying with governance framework.

The Successful Applicant

A successful candidate should have the following:

1. Completed tertiary education in relevant IT sectors.

2. At least 3 years of work experience in IT in project management on government projects.

3. Possess CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or any equivalent certification

4. Hands-on experience in full project development life cycles

5. Knowledge of Singapore Authority procurement and governance processes, including data security policies

6. Team player with project management and people management skills

7. Proven working experience with consultancy, SI or vendor companies is preferred.

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

Roles & Responsibilities

• Manage communications and working relationships between IT and other departments within the organization as well as multiple outside IT service providers.
• Design, develop, implement, and coordinate policies and procedures for all areas of information technology to assure data accuracy, security, legal and regulatory compliance; assure compliance with Standard.
• Implement, maintain, and ensure maximum uptime for IT systems and user support.
• Hands-on experience on IT supports and Perform the hardware and software installation and maintenance.
• Support the IT infrastructure with a focus on Cloud server and in-house server in office.
• Maintain the telecommunication and data communication links, network routing and switching, firewall and security, SAN storage, server virtualization and OS maintenance, database management, end-point protections.
• Maintain IT Operations & system/network appliance, IT Administration & Resource Planning.
• Business Recovery, Security Risk & Operational Risk, Project Management, PDPA policy, Documentation & Work Procedure Manual to ensure compliance and regulatory requirements and industry standards.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• Carry out any additional responsibilities assigned by the Supervisor.

Job Requirement

• Diploma/degree in computer studies
• 2 years of experience working in a security operation, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Technical knowledge – Network switches, servers, PCs, printers, and other equipment all fall under the IT infrastructure engineer’s purview.
• Have the knowledge to manage VLANs on wired/wireless networks.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Have team work spirit, weekend support are required when needed.
• Be fluent in English listening, speaking, reading and writing.

Added experience in the below will be an advantage.

• Work experience for Oracle Cloud Infrastructure and AWS.

· Position: Account Manager

· Location: Jalan Bukit Merah

· Working hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $4,800 + ATTRACTIVE Commission + Allowances + Performance Bonus

· Duration: Permanent

· Industry: IT Solutions

Main Responsibilities:

· Prospect, identify and establish new customers

· Plan and execute sales strategies to achieve the sales quota.

· Work with cross-functional teams involving Pre-Sales, Marketing, and Consultants to develop integrated IT solutions for both existing and new clients

· Effectively manage and drive the sales cycle from prospection through to successful closure

· Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community

· Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment

· Ability to build rapport and collaborate with others within the company and externally

· Any other tasks assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma/Degree in IT/Engineer or Business Administration

· Preferably 1 to 2 years experience in IT sales

· Can work in a fast-paced environment

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment

• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment

• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment

• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology

• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency

• Assist with patching and upgrading end user devices

• Address quality and schedule conflicts

• Availability for ad-hoc work after hours and on weekends where necessary

• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms

• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

• Knowledge of Desktop Services security and access standards and practices

• Basic understating of networking and server technologies

• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications

• Good communication skills and strong analytical skills

Responsibilities:

• The personnel will be the contact point from end-users when they have a question/trouble with their OA environment (Windows 10, Active Directory, File server, SharePoint, Internet/Intranet access etc.).
• This personnel will do the 1st troubleshooting and if needed, escalate to IT members or System PIC.
• Some BAU task will be assigned depending on the skillset and resource availability.
• Also, domain account lockout, PC setup task etc. may be assigned. (However, the IT head is concerned about giving a strong permission in terms of audit)

Requirements:

• Minimum Diploma holders
• Experience in helpdesk environment will be advantegeous.
• Minimum 1 year experience in the IT environment.

• Good working experience in managing sound systems for different scales of events
• Good working experience in managing and programming theater lighting system
• Hands-on experience in supporting stage, studio, and theater performances
• Must be able to work under pressure and independently
• Willing to work overtime for off-office hours events
• Excellent interpersonal and communication skills
• Degree/Diploma in Sound and Lighting Technology is an advantage

Job Duties:

• Providing technical support and assistance to end-users, resolving software, and project-related issues promptly and effectively
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
• Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
• Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
• Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge

Skills & Qualification:

• Minimum Higher Nitec / Nitec qualification level
• Experience with .NET/Java/ Sharepoint Administration
• You possess strong attention to detail and problem-solving skills
• You have good interpersonal and communication skills
• Candidates with no experience are welcome

Note: Proceeding to apply for this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

About Us

Green Link Digital Bank (GLDB) is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a Business Auditor to join our Internal Audit (IA) Team to help the Board of Directors and Senior Management meet the strategic and operational objectives of GLDB.

About the Role

You will be part of GLDB’s Internal Audit Team to conduct independent assessments to ensure that GLDB’s risk and control processes are adequate and effective. This role will report to the Head of Internal Audit.

Responsibilities

Manage and Oversee the Execution of the Audit Plan/Issues and Initiatives

• Conduct risk-based projects, and review processes and controls pertaining banking-related activities, including information gathering from stakeholders, execution and documentation of analysis, and communication of results.
• Report on control deficiencies to management and make recommendations to mitigate risk and add value.
• Challenge current processes and identify opportunities for refinement.
• Develop audit procedures with innovation and creative thinking using data analytics and automation.
• Evaluate bank’s processes and controls against internal standards, policies, procedures, and regulatory requirements, including identifying symptoms and root cause.
• Proactively inform Head of Internal Audit on the major risk event, incident, and external audit and regulatory issues arising during the audit or through regular contact with stakeholders’ management.
• Ascertain the major concerns and recommendations raised by internal stakeholders and external auditors and ensure satisfactory resolution.
• Propose, develop and/or drive initiatives that will help to develop an internal knowledge base.
• Support Head of Internal Audit in annual audit risk assessment and develop audit plans/strategies.

Support Staff and Self-Development

• Keep abreast of own professional development to enhance one’s skills and competence.
• Coach and guide junior staff on all audit engagements.

Requirements

• At least 6-8 years of working experience in Financial Institutions or Big 4.
• University Degree in Accounting, Audit, Finance, Business, or a related discipline. CPA, CIA certification preferred.
• General understanding of overall corporate/wholesale banking business operations.
• Good understanding about Supply Chain Finance (trade), Cash products and corporate banking products is an additional advantage.
• Ability to navigate through ambiguity, manage and coordinate multiple project assignments and multiple teams simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and deliver on commitments.
• Ability and willingness to take initiative to address problems and make continuous process improvements.
• Good written and spoken communication skills. Able to communicate in Mandarin/Chinese to liaise with China counterparts.
• Good project management and organisation skills.
• Ability to work with all levels of management and staff.
• Performance oriented.

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users covering Market Risk, Front Office and Back Office domaine. The applications are in-house developments with a mix of Microsoft and open source technologies.

Recent years have seen unprecedented evolution to the technical infrastructure available to answer still more challenging regulation. The open position is to join one major investment project to answer to FRTB regulation. To be ready to tackle the regulatory requirement, the Market Risk Information System platform is being redesign to be global and adaptable enabling automated reporting and real-time processing and monitoring. The MArket riSk dAta Intelligence project will transform the Market Risk application landscape as it was known to bring it to the next level.

Main Responsibilities

Team management

• Ensure operational efficiency of her teams in their activities
• Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities

QA Strategy and solution

• Build QA strategy through the SDLC enhancing the global maturity level of QA process
• Build QA strategy based on the business process
• Developing QA core building blocks and framework to efficiently onboard new QA activities

As Test Automation Engineer

• Ability to build automated test solution from the beginning using cucumber, selenium or Cypress
• Coordination with application support (BA and developers) and other tester colleagues on creating the automation test suite.
• Preparing good documentation of each automated test process.

As Integration Tester

• Under the supervision of team head, the candidate should be able to handle the different integration test phases (planning, test functional coverage and adequacy with functional content) and to manage regression test, integration test on functional test campaign
• Maintain up to date test libraries (test cases)
• Handle application testing (manually and automated)
• Prepare regular reports on test results

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Mandatory

• Knowledge in Cypress, Selenium
• Knowledge on Cucumber/Fitness test definition
• Working experience in BDD automation framework
• Build tool - Maven/sbt/ant, UML, Restful web services, Jenkins/Team City, Source management – SVN/GIT, TDD using Junit, Jira/Xray.

Good to have

• Knowledge of Big Data environment (experience with HortonWorks distribution is a plus)
• Experience in Java, C#, Python programming
• Basic understanding of finance and investment banking especially Market Risk.

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’s skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Collaborating and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many frontline IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

The division Transversal Ops is in charge of control and trade processing like: collateral, confirmation, payment, Fees & Brokerage, as well as reference data (static & market data)

The role will focus primarily on the build and delivery in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 2 to 3 teams composed by business analyst, technical lead, software developers and Application support.

Main responsibilities

You will have 2 main responsibilities:

As the regional IT Head for Transversal Ops division in the APAC region, you serve as the IT representative in Asia for the Global IT head of the division. You are integral part of the Global Division IT Board, providing leadership in your role. As the primary escalation, you are the first point toward the Business and Support Functions for project delivery and production incidents with to his Regional Filiere activities.

As a global manager overseeing multiple team, your role involves coordinating and leading teams to ensure seamless project deliveries and production support for head office.

In line with this, you would be expected to be fully accountable and responsible of your teams deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.

You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.

As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).

A strong maturity in project management is required as you will be part of the project committee, reporting the progress highlights with key performance indicator, evaluating risk assessment and proposing mitigation, ensuring transparency throughout project lifecycle.

Main duties details

Team and expertise management

• Ensure operational efficiency of his/her teams in their activities
• Guide the team to achieve the development goals set in conjunction with activities need
• Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities
• Develop a good autonomy of the team head while conducting day to day activities
• Define and manage the collective objectives of the section and the individual ones
• Ensure the good culture and mindset in term of compliance and security matters across all team members

Support domain strategy and interface with business

• Interface with effective communication with business stakeholders to align their needs and collect their feedback
• Interface with head office division (“filiere”) covered by these activities
• Foster innovation and change management aligned with global CMI strategy
• Organize the work/activities of the teams to ensure the stability of the production throughout the following pillars: application monitoring, incident and requests management, problem management and continuous improvement

Secondary duties

• Serving as backup person for absent ISAP/CMI Manager and ISAP/CMI/T2R Members when required
• Other duties may be assigned

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Mandatory

• At least 10 years in Software development or DevOps team
• At least 5 years in application support leadership
• Solid experience with business interaction
• At least 5-year experience with international investment banking domain
• Relevant experience into reconciliation, valuation, confirmation, or static market data and collateral

Good to have

• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)

Education & Work Experience:

• Senior level (min. 10 years)
• Master’s degree in relevant specialities

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Organization management skill to readapt organization when necessary
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’ skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.