Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Generate Services Revenue & Profits for the company through means of account coverage in strategic sector
• Work on solutions-based selling, identification of customer pain points and aligning appropriate solutions to meet the customer's business needs
• Perform bid analysis based on solutions offered with competitor landscape to generate competitive bid for submission
• Customer visitation to explain solutions offered
• Identify key stakeholders within accounts to continue the growth extending reach to different business units within the accounts
• Candidates with lesser years of experience will be considered for the Account Manager position

Requirements:

• Preferably 5 years and above experience in IT
• Experience in tender submission process (bid review, tabulation and submission)
• Analytical and Creative Problem-Solving skills
• Team Player and Confident, Direct with Excellent communication, presentation and negotiation skills
• Strong negotiation, presentation and communication skills

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Our client is a FINTECH IoT company that focused on creating smart and effective environment to enhance the quality of life for all, currently seeks an eCommerce Marketing Lead to join their expanding team.

Reporting to the Department Head, the incumbent will be working in a team of 4 staff. He / She will be in charge of creating and implementing marketing strategies to boost online sales and promote growth for the company’s eCommerce operations and to improve retention rates, specifically targeting the education market segment. The main duties will include developing and executing marketing campaigns across various platform via social media, SEO, PPC, and emails, acquire & retain users, track & analyse campaign performance, conduct A/B & multivariate testing, and drive merchant program.

Additionally, he / she will need to prepare regular reports on marketing performance and offer recommendations for optimization

Successful applicants can look forward to a company that provides cutting edge solutions with contactless payment and IoT technology for marketspaces.

REQUIREMENTS

• Bachelor’s Degree holder in marketing, business, or a related field
• Min 3 years working experience in eCommerce marketing, making new or low traffic eCommerce site to be profitable
• Working experience with eCommerce platforms preferably in a SaaS, startup or marketplace environment
• Proven experience as a Growth Hacker is a plus
• Prior working experience in Education industry or Edutech is advantageous
• Proficiency in SEO, social media & email marketing, and PPC
• Experience with A/B testing, conversion rate optimization, and funnel analysis.
• Knowledge of data analytics tools (e.g., Google Analytics, Adobe Analytics).

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise plays a pivotal role in advancing innovation and entrepreneurship. We are an incubator and venture builder with a comprehensive range of programs, providing mentorship, and support for startups and spinoffs. We are expanding and we need someone to be part of the team to nurture these start-ups and help them reach the next phase in their growth.

As part of the NUS Enterprise Portfolio Management Unit, you will

• Work closely with NUS Enterprise teams on the pipeline of early-stage startups/spinoffs, and identify opportunities for incubation and/or investment.
• Identify opportunities in emerging technologies and industries, supported by in-depth research and working knowledge.
• Manage the entire investment process, from sourcing, to conducting due diligence, deal structuring, terms negotiation, recommendations, legal documentation and funding completion.
• Build and manage external relationships with founders, investors, corporate partners, and internal relationships with NUS Enterprise and other departments, to foster collaboration and leverage collective knowledge/expertise, so as to enhance value of the portfolio of startups/spinoffs.
• Monitor progress of the portfolio and provide timely communication of such progress to Unit head and management.
• Seek exit or M&A opportunities of the portfolio.
• Be responsible for data collection, regular reports, legal documentation and administrative tasks related to your portfolio and the Unit.
• Senior level of appointment (Associate Director & above) would require you to assume leadership responsibilities, eg supervising junior portfolio/investment managers.

Qualifications

• University degree.

Experience:

• Proven track record in early-stage investments, including the management of at least one fund exceeding S$20 million. A strong network in the investment community would be an advantage
• Demonstrated ability to build a strong investment pipeline and identify potential in emerging industries and business models.

Skills:

• Critical and independent thinker, capable of seeing the big picture while maintaining attention to detailed execution.
• Proficient in assessing complex, high-risk proposals and making well-reasoned recommendations despite ambiguities and imperfect information.
• Strong analytical and problem-solving skills, particularly in financial analysis, deal structuring, and legal documentation.

Interpersonal Skills:

• Excellent interpersonal and communication skills, both verbal and written, necessary for engaging with external parties and articulating complex, high-risk proposals clearly and convincingly to management or internal stakeholders.

Work Style:

• Self-starter who enjoys hands-on work with founders.
• Resourceful, having a flexible mindset, capable of working within a large organization with established processes and diverse stakeholders.

Audit Team

Our audit team supports businesses in this important compliance measure that builds transparency and a complete picture of your financial position and regulatory obligations. Using a global audit approach and methodology across all Grant Thornton firms, our team brings consistent, high quality audit services to companies across the globe.

Our audit team’s flat hierarchy and culture of teamwork brings about an openness where team members of any level can raise their ideas and concerns to leaders and career coaches. As our clients are companies that span across a vast range of industries, our team members gain valuable exposure to industries that they are interested in.

In addition to career coaching, the firm encourages our people to learn continually and pursue their professional qualifications. Through sponsored tuition fees, study leave, and the support of colleagues, our people are able to take the next step in a fulfilling career.

The role

The Funds Audit Manager - Audit is responsible for managing and leading audit engagements for a diverse portfolio of clients, particularly in the funds sector. The role involves strategic planning, review and oversight of audit projects, ensuring compliance with regulatory requirements and delivering high-quality audit services. The role requires strong leadership and team management skills, the ability to build and maintain client relationships, and a commitment to providing value-added insights and solutions. The role also includes contributing to the growth and development of the audit practice through business development activities and staying abreast of industry trends and regulatory changes.

Responsibilities

• Lead and manage audit engagements, particularly in the funds sector, ensuring adherence to timelines and budgets.
• Develop and implement audit strategies tailored to client requirements.
• Supervise, train, and mentor junior audit staff, providing technical guidance and support.
• Review and approve audit plans, workpapers, and reports to ensure accuracy and compliance with professional standards.
• Maintain up-to-date knowledge of regulatory changes and industry trends.
• Build and maintain strong client relationships, acting as the main point of contact and providing proactive advice and solutions.
• Ensure timely delivery of audit reports and financial statements.
• Collaborate with other departments to provide comprehensive services to clients.
• Manage client billing and ensure adherence to budget and timelines.
• Monitor industry trends and changes in regulations, adapting audit practices accordingly.

Qualifications and skills

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA or equivalent professional certification.
• For Manager at least 6 years of audit experience, with at least 2 years in a supervisory role.
• Extensive experience in auditing funds, including mutual funds, hedge funds, and private equity.
• Strong knowledge of accounting standards and regulations (e.g., IFRS, GAAP, MAS).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple engagements and deadlines.
• Detail-oriented with a commitment to delivering high-quality work.
• Strong client service orientation.
• Ability to work effectively both independently and as part of a team

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Ansible. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Senior Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What You Will Do

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

What You Will Bring

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

The Opportunity

The Customer Success Manager (CSM) for SEA DX Accounts is accountable for Adobe’s largest and most complex Customer Experience Cloud relationships. The mission of this team is to be relentless in ensuring customer satisfaction. To build strong partnerships, have a clear understanding of business goals and ultimately ensure our customers see value from their investment with Adobe.

The Senior CSM is responsible for bringing the best of Adobe’s unique capabilities, best practices and digital transformation experience to our customers’ business objectives. In this role, you be cultivating strong relationships across customer executives and senior level decision makers and developing a deep understanding of their unique business needs, use cases and objectives. You will be responsible for driving adoption & mapping value realized to Adobe solutions- aligning with multiple stakeholders, advising on change management, and risk mitigation with the goal of enabling customers to maximize value from their Adobe investment and achieve their business objectives.

As a Senior Customer Success Manager for Thailand DX Accounts you will drive a robust Customer Success charter across your accounts which includes:

• Accountability for customer’s overall success with Adobe: adoption growth of Adobe platform, long term customer health, and Value Realized with the platform whilst maintaining a long term partnership.
• Driving mutual understanding of Adobe’s unique and groundbreaking “experience business” capabilities and promote how those capabilities create long-term value for the customer across various customer business units & organizations
• Improving solution adoption by providing insights on standard methodologies, solution usage maturity, benchmarking, and identifying and resolving obstacles.
• Maintaining regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and visibility, inclusive of regular business reviews
• Identifying customer risk and collaborating with the extended Adobe team to develop and complete "get well" plans.
• Encouraging customer advocacy and improving innovation by incorporating standard methodologies and improving processes in the Adobe ecosystem.
• Orchestrating the breadth of Adobe resources to delight the customer in their experience (Delivery/Consulting, Renewals, Adobe Experts, Customer Care, Customer Success Managers, Product Teams, etc.)

The Customer Success Manager should excel in:

Customer Leadership

• Proactively assess the interactions with our top customers (product performance, depth and breadth of usage, support experience) and ensure the feedback is gathered and conveyed internally to enable ongoing improvement of Adobe products and services.
• Develop positive relationships with our key collaborators to ensure alignment with executives and provide valuable insights to support the team in developing and implementing improvement strategies.

Execution for Results

• Partner with sales management team to align on vertical objectives and achieve and exceed retention, growth and satisfaction targets. Ensure team is achieving CSM objectives and crafting high-quality work, including Strategic Business Reviews, Customer Success Plans, and Dashboards.

Expertise & Thought Leadership

• Drive thought leadership & grow as a leader in one of the most exciting and dynamic technology fields today.
• Promote innovative thinking and standard methodologies, both within the company and in the industry, regarding business transformation.

Executive Presence and Influence

• Engage broadly across the Customer and Adobe organizations from management through to C-Level/Influencer as required

Scale & Continuous Improvement

• Deliver innovative, repeatable, measurable Customer Success programs.
• Implement a process for continuous improvement, driven by user and customer insights, feedback, and industry research.

What you need to succeed:

• Bachelors Degree or equivalent required and a Masters Degree is a plus
• 9+ years of experience in customer success, relationship management or management consulting organization with demonstrated, quantifiable experience delivering on significant business value
• Strong executive presence, including ability to effectively partner with and influence client executives and be a credible and effective C-level advisor
• Creative problem-solving skills, including the ability to understand the impact and intersection of people, process and technical changes and to articulate high-level solutions to address business problems
• Proven organizational, prioritization skills and an ability to work in a highly matrixed environment
• Outstanding executive-level interpersonal and written communication skills, with the ability to effectively navigate difficult conversations and mediate to healthy outcomes
• Strong familiarity with Adobe products, capabilities, and efficient use cases.
• High degree of intellectual curiosity and ability absorb new concepts quickly
• High level of energy and personal drive
• Willingness to travel up to 25% of the time
• Experience managing large enterprise accounts over a minimum of $500k USD annually within Financial Services, Telco’s, Airlines in SEA market. Also have handled over 5 accounts simultaneously.
• Lead multi product solution adoption strategy & value realization of a Martech platform.
• Fluency in Thai is essential to communicate with Thai-speaking clients/customers/partners

Job Summary: The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Qualifications

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI

Job Responsibilities:

• Oversee daily warehouse operations, including inventory control, stock tracking, and ensuring efficient space utilization.
• Develop and enforce standard operating procedures (SOPs) for accurate and efficient inventory management.
• Manage logistics and transportation operations, including coordinating shipments, delivery schedules, and ensuring timely distribution.
• Collaborate with carriers and suppliers to optimize delivery routes and reduce transportation costs.
• Lead and supervise a team of warehouse and logistics staff, including scheduling, training, and performance evaluations.
• Implement and manage process improvements, leveraging technology and data analysis for optimized logistics performance.
• Oversee accurate and timely completion of logistics documentation, such as shipping records, invoices, and compliance reports.

Job Qualification:

• Diploma or higher in Logistics, Supply Chain, or related field.
• 5+ years in warehouse and logistics management, preferably in a high-volume environment.
• Proficient in inventory management systems and logistics software.
• Strong negotiation and vendor management skills.
• Proficiency in Mandarin to effectively communicate with Chinese-speaking clients and counterparts.
• 
  

If you are keen on this exciting opportunity, kindly ‘Apply Now’ or email [email protected]

• Referrals are greatly appreciated*

Andrewina Pang

EA Licence No: 20S0118

EAP Registration No: R21100205

• Only shortlisted candidates will be responded to. If you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted

A team player to join and support trust relationship managers in daily administration of trust mandates.

· Assist the trust relationship managers in the daily administration of the trust mandates, including but not limiting to

- Processing of the bank account opening documents, credit facilities, insurance transfer/purchase documents

- Processing of distribution requests, including name screening.

- Preparing of trustee and company minutes and resolutions where required

· Updating of records in trust system and upkeeping good accurate records of trust relevant parties information as well as trusts and/or company activities

· Assist and support in trust review preparation (if call for), review of trust deeds, letter of wishes, fees etc if required for BAU processing

· Contribute efforts for ad hoc projects

· Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.

Requirements:

· Min Degree/Diploma holders

· At least 1-3 years in trust administration

· Team player

· Meticulous and have an eye for details

· Proficiency in Chinese is required as this role requires to deal with internal Chinese stakeholders

Job Description:

Your mission is to oversee and grow Goama’s revenue with new client acquisition and retention. You will create long-term and trusting relationships with key stakeholders, ensuring that Goama remains in their immediate interest and priority. The chosen candidate will oversee accounts and sales primarily in your region.

Responsibilities:

• Leading negotiations and building relationships with relevant partners and potential affiliates or agencies.
• Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects.
• Leading Regional/Local accounts and building strategies to grow their Business
• Provide accurate weekly forecast reports and track key metrics.
• Partner with customer success, marketing, and the wider sales team to drive new strategies and business plans to achieve revenue growth
• Collaborate with cross-functional partners in Strategy Operations, Product Marketing, and Product Management to help develop the Go-To-Market plan
• Generate leads and new business opportunities through customer prospecting.
• Attend client meetings and deliver commercial presentations.
• Build and maintain strong customer relationships.

What can you expect?

You will be part of an international company that offers you the opportunity to work at challenging, enriching projects at well-known companies with enthusiastic team members. You will be part of a winning team and your work will be impactful and critical in delivering a successful organization. Being results-driven, you will have the flexibility to work remotely.

Qualifications and Education Requirements

• Bachelor's degree or equivalent practical experience.
• 2-3 years of experience in sales management, business development, or partner management in retail, Account Manager, FMCG, and Brands.
• Experience in management of partner relationship
• Experience with business development in a fast-growth, Gamification environment.
• Experience in go-to-market functions such as pricing/commercial.

Key Skills

• Ability to persuade and communicate goals.
• Ability to motivate at every level and think strategically to align strategy and tactics with overall brand goals.
• Ability to work with different priorities, multiple projects, and virtual teams and partners.
• Proficient in written and oral English and Mandarin with excellent communication and people skills.
• Likes being hands-on and is ready to go outside of the box to make things work
• Hands-on experience with B2B prospecting sales techniques Track record of achieving sales prospecting quotas.

If you are interested, please send your CV to: [email protected]

You will be responsible for building sales pipelines and meeting the monthly sales target. You must be familiar with all the company's products and services, as well as be able to recommend appropriate solutions to clients based on their needs and requirements.

Responsibilities

• Establish and nurture strong relationships with clients, serving as the primary point of contact for their inquiries
• Maintain thorough knowledge of company’s product and service structure
• Achieve or exceed customer service objectives and expectation
• Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time.
• Maintain good relationship with customers to retain and protect our customer base against attrition.
• Effective handling of all customers’ enquiries, feedbacks and complaints in a professional manner.
• Understand customer requirements, qualify and generate leads or provide direct product recommendations.
• Perform necessary administrative work including filing reports, conduct pre-verification checks and preparing the necessary documentation for client onboarding.
• Other ad-hoc tasks as assigned

Requirements:

• Diploma in Marketing/Business Management or related discipline
• Minimum 3 years of Sales/ Business Development exposures, B2B will be an added advantage
• Familiar with Accounting standards will be advantageous
• High achieving and result-oriented, proven track record of meeting or exceeding sales target
• Ability to understand customer needs and business requirements
• Excellent customer services, communication and interpersonal skills
• Good command of written and spoken English
• Able to work independently as well as a team player

PURPOSE:

• The incumbent is to support SEA Regional Graphic Communications (GC) Head to achieve sales and profits plan of the integrated Fujifilm GC business by strengthening business management.
• He/She is to share Regional GC business status with SEA Regional GC Head in a timely manner, and develop/promote action plans to improve sales and profits.
• The role requires good overall understanding of the GC printing industry and of local markets (current market landscape and growth potential including competitive arena) including knowledge of Fujifilm market presence.
• The incumbent must be in close dialogue with local Subsidiaries' management, as well as operational staff/colleagues and take vested interest in their performance success.

RESPONSIBILITIES & TASKS:

• Support SEA Regional GC Head to achieve regional sales and profit plan of the integrated Fujifilm GC business by strengthening regional business management such as:

1. Monitor and analyse the market trends. Create yearly & mid-term area sales/marketing strategy such as product mix/prioritize, distribution channels and pricing including sales promotion measures, which maximizes Subsidiaries' business capabilities and competencies.
2. To maximize Fujifilm's synergy especially cross sell activity by improving the Rules of Engagement (ROE) between Subsidiaries' in the region from consolidated point of view
3. Performance management and countermeasures by customer segments (Commercial Print /Quick Print /Corp /Pack & Label)
4. Support for budgeting of the integrated GC business in respective Subsidiaries.
5. Fujifilm Monthly Performance Review Meeting (PRM) preparation
6. Inventory management and visualization in the integrated GC business in the region

• Drive interface and coordination between Regional GC Head and Subsidiaries in the region to provide inputs on customer requirements and competitive trends for strategic area marketing initiatives

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Minimum 3 years’ managerial experience in similar sales/marketing positions in a mature GC market
• Relevant Degree in Marketing / Business Management, or equivalent experience a mature GC market
• Established understanding of the GC market and the digital transformation drivers
• Strong background in Sales and Marketing from within the GC Market
• Established understanding of pricing and positioning strategies across multiple markets within a regional framework
• Measurable sales or marketing success in GC market
• Deep knowledge of trends, challenges, and Key Success Factors to develop / up-skill regional Sales Teams
• Understand and maintain competitive landscaping practices to strongly underpin GTM Activity
• Self-driven, proactive with excellent critical thinking and able to maneuver all levels of a matrix organization
• Experience within Asia Pacific Region would be advantageous

Responsibilities:

• Lead business and technology outcomes for assigned program, project, or contracted service.
• Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• Be an SME in Program Project Management with expert proficiency.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements:

• Relevant project management experience
• Good technology product knowledge is an added advantage
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders.
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Requirements and skills

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office

JOB SUMMARY (GENERAL NATURE / OBJECTIVES OF THE JOB)

We are seeking a highly skilled and experienced M&E Manager with a strong background in consultancy and design. The ideal candidate will possess a degree in M&E Engineering and demonstrate expertise in leading the design and coordination of M&E systems for large-scale projects. This role requires excellent technical knowledge, leadership skills, and the ability to deliver sustainable and innovative solutions. You will be working closely with clients, contractors, and multidisciplinary teams to ensure seamless project delivery. Project Location : CR101 (LTA) , Waterfront Development (RWS).

KEY RESPONSIBILITIES AND ACTIVITIES

Design and Engineering: Lead the design of M&E systems, ensuring compliance with standards, perform calculations, review drawings, and utilize CAD/BIM for optimal integration. Consultancy: Advise clients on M&E system selection, conduct feasibility studies, and ensure designs are cost-effective and sustainable. Project Management: Coordinate with multidisciplinary teams, manage design modifications, and provide on-site technical support. Sustainability: Promote energy-efficient designs, integrate renewable solutions, and introduce innovative M&E technologies. Compliance: Ensure compliance with regulations, conduct risk assessments, and liaise with authorities for approvals. Documentation: Maintain thorough design documentation, prepare reports, and lead design review meetings. Team Leadership: Mentor design engineers, ensuring the team is coordinated and delivers high-quality outputs.

BEHAVIOURS NEEDED TO SUCCEED

PERSONAL COMPETENCIES

Proven ability to manage and lead a team of engineers and collaborate across multiple disciplines.

TECHNICAL COMPETENCIES

Proficiency in M&E design tools such as CAD, BIM, and other industry-standard software.

SKILLS & KNOWLEDGE

Experience with large-scale commercial, industrial, or residential projects.

FORMAL EDUCATION

BACHELOR DEGREE

MAJOR STUDY/SPECIALIST (EDUCATION)

M&E

EXPERIENCE REQUIRED

3-5 Years

As part of the GM International Branches Team, your role is to work closely with the Leadership Team, and other teams to support key strategic and operational priorities for Asia.

Key Accountabilities

• Support the Asia Executive in delivering the C&IB strategy into Asia.
• Align the Leadership Team and elevate the focus on key client, business and financial objectives
• Own and deliver key C&IB initiatives which are focused on Asia.
• Develop and execute a high-quality cadence/agenda for the Leadership Team, Offsites, Executive Visits, and ensure follow-through on key actions
• Proactively manage risk; meet all policy and compliance requirements and oversight progress of key customer, audit issue resolution and business issues
• Input to and delivery of content for senior audiences including Group, CEO, Board and Leadership Team papers as required
• Engage and actively work with senior executives and business partners across C&IB and NAB to report and update on business initiatives and/or issues

Essential Capabilities

• Deep understanding of C&IB International Branches and the Australian C&IB markets, product types and client segments
• Excellent influencing, engagement and communication skills; ability to work comfortably with senior leaders, form a balanced point of view and bring differing opinions to alignment
• Ability to build trusted relationships across the business at all levels
• Analytical, with strong problem-solving skills and a willingness to get into the detail and drive execution/results
• Excellent listening skills, able to absorb and synthesise a wide range of opinions/information and draw out the critical issues
• Project management skills and experience. Exposure to Group wide strategic development desirable.
• Effective interpersonal skills to provide advice directly to managers in the business on a range of topics or activities, including approaches for communication or implementing initiatives.

Other Capabilities

• Resilience and the ability to operate under pressure, with excellent stakeholder and time management skills
• Strong growth mindset, intellectual curiosity with a willingness to learn and adapt.
• High standards with strong attention to detail
• +10 years of professional experience in banking, with a strong emphasis on C&IB

Qualification Requirements

• Tertiary qualified with degree in Business, Finance or related disciplines.

Our client is a Leading player in the Education sector Reporting to the Regional HRD SEA Head Count in SEA is over 1,000 employees This is an Individual contributor role. It might lead to a Leadership role in the future

Job Purpose

The Regional HR Operations Manager - SEA, is responsible for supporting all people-related matters and day-to-day implementation of HR initiatives and policies at an operational level in order to achieve high performance and high engagement organization.

The role will be working closely with the Region HRD SEA and the HR teams in both Country and Global office, to develop and deliver work programs and initiatives aiming to provide our people with the best employment experience.

• Manage full spectrum of HRIS & C&B operations, policy & compliance and lead HR projects and new initiatives across 7 SEA markets.
• Provide hands-on advice and be the HR-solution provider to business leaders and managers in country and regional levels, on the full range of employment related matters, e.g. performance management, compensation & benefits, people data and reporting, employee relations, and policy & compliance, etc.
• Lead and facilitate the Annual Performance Remuneration review process by collaborating closely with the business and PX leaders at country, regional and global levels.
• Manage and maintain employee-related data including onboarding, compensation, benefits, and performance management in the HRIS, SuccessFactors.
• Implement and update people policies to ensure regulatory compliance and provide guidance on local employment legislations across the region.
• Collaborate with the Country and Global HR teams to implement new projects and initiatives to improve and enhance employee experiences working

Key Responsibility

Compensation & Benefits

Lead and facilitate the annual performance remuneration and bonus review process by working closely with multiple stakeholders including Regional HR Director, Country HR, Regional and Country Leadership teams and Global HQ through effective collaboration

Oversee Singapore’s payroll data preparation and coordinate with the Finance department to ensure pay is made to the employees correctly and on time

Manage the administration and monitoring of benefits programs such as provident fund, life, medical, dental insurance, pension plans, and leave entitlements, etc.

Ensure HR and C&B documents and processes that are accessible by employees are updated and correct, e.g. employee handbook, insurance handbook and any other benefits related claim or application processes etc.

Collaborate with Finance department in checking information and liaising with relevant authorities for Social Security and tax purposes

Support the Regional HR Director and provide advice to management and business leaders on compensation and benefits and boarder HR issues where required.

People Systems, Data Integrity and Reporting

Accountable for accuracy and up-to-date data of people information in SuccessFactors (SF) for SG office and other SEA countries.

Perform quarterly checks and validate data entries, for consistent monitoring and updates.

Collaborate with the RPXD and SF team in designing, testing and implementing new modules in SF

Effectively identify opportunities to digitise people process administration to increase effectiveness and enhance employment experience

Leverage reporting and data analytics to derive insights. Provide actionable recommendations to business leaders based on data analysis for informed decision making.

Policy and Compliance

Oversee the administration of Visa and work permit related matters such as application, renewal, cancellation, appealing and updating to relevant governmental agencies.

Ensure all policy and procedures, HR Manual and employee handbook are up to date

Provide guidance on local employment legislation as and when requested by the CLT and employee.

Provide compliance updates and reporting to HQ on a regular basis via the global compliance portal.

Employee Relations

Manage employee complaints and grievance procedures and facilitate counselling in conjunction with other stakeholders.

Proactively prevent/deal with disputes through mediation.

Promote the relationship between the organisation employment/ governmental bodies to ensure compliance and fair employment practices.

People Experience Operations and Administration

Collaborate and support the Regional HR team in people work programs and activities.

Provide operations support to the Region HR team as required, e.g., onboarding new joiners, and updating people system etc.

Lead and create presentation packs for people work programs, engagement activities, regional and global meetings.

Collaborate with the Admin team to support the region team with any health & safety related activities to maintain a safe work environment.

Lead and participate in ad-hoc projects as appropriately assigned by the HR Team.

Key Requirements

5+ years of HR experiences, especially in C&B, HRIS and employee relations. Experience in HR advisory or business partnering role a plus. Industry experience from Education/ Consulting would be an added advantage.

Prior work experience in fast-paced MNC environment with country & SEA regional offices set up and matrix reporting line.

Proactive personality with positive influence on our people. Highly organised, meticulous, able to prioritise and multitask with minimal supervision.

Excellent interpersonal and communication skills with ability to interact effectively with a range of stakeholders across all levels within organisation.

High energy, confident, can-do attitude, committed and dedicated. Handson and independent.

Proficient in Microsoft Office, especially Word, Excel and PowerPoint. Additional skills in Canva, video editing and social media a plus.

Bachelor’s degree or higher in HR Management, Business Studies/Administration/Management or related field

Fluency in writing and speaking other Southest Asian language will be a plus

Experience using SuccessFactors including Recruitment and Onboarding and Performance Management modules.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1110670 Sunil John Dutta

Responsibilities:

1. Oversee daily operations, ensuring high-quality client service and operational efficiency across all regions, including overseas markets (e.g., Malaysia, Philippines, Algeria etc).
2. Implement processes to improve productivity, monitor performance, and recommend continuous improvements.
3. Develop strategies for market expansion, identify new business opportunities, and cultivate strong relationships with clients, stakeholders, and partners.
4. Assist with budgeting, financial forecasting, resource allocation, and support cost control initiatives to maintain profitability.
5. Lead, motivate, and manage cross-functional teams to achieve company goals while fostering a positive, collaborative work culture.
6. Contribute to strategic decision-making and risk management, and ensure compliance with industry regulations and internal controls.
7. Serve as a liaison between leadership and stakeholders, ensuring effective communication, alignment, and consistent messaging across all channels.
8. Prepare detailed reports, presentations, and other documents to track progress and ensure alignment with company objectives and operational effectiveness.

Requirements:

1. Bachelor's degree in business, management, or a related field (Master degree is preferred).
2. 8-10 years of senior management or leadership experience in consultancy or a related industry.
3. Proven expertise in team management, business development, financial management, and strategic decision-making.
4. Strong problem-solving skills, with a focus on driving results and meeting company objectives.
5. Excellent financial management skills, including budgeting, forecasting, and resource allocation.
6. Outstanding communication and interpersonal skills, with a strong ability to foster collaboration and maintain a positive work culture.
7. High integrity, professionalism, and sound judgment for making strategic decisions in dynamic, multi-market environments.
8. Proficiency in MS Office and familiarity with industry trends; willingness to travel internationally as required.

Job Description

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

Qualifications

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

Job Description

• Develop and implement strategies to expand FOSI Consultants' presence in the market.
• Lead and manage the process of acquiring new clients and projects.
• Conduct market research to understand industry trends, competitor activities, and emerging opportunities.
• Build and maintain strong relationships with key clients, stakeholders, and partners.
• Engage with potential clients to understand their needs and provide tailored solutions.
• Lead the preparation of proposals, presentations, and bids for new projects.
• Work with the technical and design teams to ensure that proposals meet client requirements and align with company capabilities.
• Collaborate with senior management and project teams to align business development efforts with company goals.
• Collaborate with finance and project teams to support the development of pricing strategies, assist in revenue forecasting, and ensure alignment between business development activities and financial targets.

Job Requirements

• Bachelor's degree in Business Administration or other field; a Master's degree is preferred
• At least 2-4 years of experience in business development, preferably in engineering or construction industry.
• Strong understanding of the design and consulting sectors, including project management and urban planning.
• Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain strong client relationships.
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Sr. Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the clo

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Work closely with business development team in sourcing and maintaining corporate relationships
• Contribute to marketing efforts, including promotions and awareness campaigns
• Oversee hiring and training of staff
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Oversee clinic finances including accountability for profit and loss of clinic
• Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience: -

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Good understanding of health screening, GP operations and front-of-house management
• Passion for working in in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work in fast paced environment
• Salary offered will be based on individuals’ experiences and qualifications

Key Responsibilities:

• Leadership and Management: Provide strategic direction and leadership to the country office, ensuring alignment with the company's global vision and goals. Participate as a member of Vista Health’s senior leadership team.
• Operational Excellence: Oversee daily operations, ensuring efficiency, quality, and compliance with industry standards and regulations.
• Team Development: Recruit, mentor, and develop a high-performing team, fostering a culture of collaboration and continuous improvement.
• Business Development: Support firm-building, identify and pursue new business opportunities, build and maintain relationships with key clients, and drive revenue growth.
• Financial Management: Manage the country office's budget, financial performance, and reporting, ensuring profitability and cost-effectiveness.
• Client Engagement: Serve as a primary point of contact for key clients, addressing their needs and ensuring high levels of client satisfaction.
• Market Analysis: Stay informed about industry trends, market conditions, and competitive landscape to inform strategic decisions.

Qualifications:

• Education: Bachelor's degree in life sciences, business administration, or a related field; advanced degree preferred.
• Experience: Minimum of 12 years of experience in the life sciences consulting industry, with at least 5 years in a senior management role.
• Skills: Strong leadership, communication, accountability and interpersonal skills; ability to think strategically and execute effectively; able to manage teams in a high-energy environment, and work well under pressure.
• Knowledge: In-depth understanding of the life sciences consulting industry, including experience of client and market dynamics.
• Technical skills: MS Office Suite (MS Word, MS PowerPoint and, particularly, MS Excel).

· Other: Singapore citizen/ PR preferred; willingness to travel as needed.

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Program Manager

The Program Manager plays a critical part in CloudGo’s professional services, by managing our project management office (PMO) and the governance and oversight of the program of work we have on to ensure successful delivery of projects for both CloudGo and our customers and ensure an upward trajectory of success and growth. As the lead of the PMO this role is responsible for ensuring that we have the necessary processes and ways of work in place to meet the strategies and goals of CloudGo. This role will also lead and manage the project managers ensuring individual growth and development, and as we grow and mature ensure the project management team is structurally set up for success.

You will have a passion for overseeing and delivering successful projects and implementations that give a high level of customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, creating high performing teams, managing risk, and overseeing the delivery of exceptional projects to multiple customers while ensuring individual project budgets are well managed. You will know how to form long lasting trusted relationships with executive level stakeholders gaining their endorsement for high quality delivery on time and to the highest quality, be the the primary customer contact for services, handling issues and escalating as appropriate. You will have excellent verbal and written communication skills and demonstrated abilities in building and motivating high performing successful project teams. Customer satisfaction is key to CloudGo’s success, there will be at times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Accountable for the oversight and governance of all projects being delivered including overseeing budget and risk management.

· Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, reporting on progress, issues, risks and contributing to issue resolution

· Manages stakeholder expectations, maintaining focus on overall governance deliverables agreeing and applying contractual terms of projects with the project managers

· Understands and engages expertise of others alongside own

· Leading and managing the Project Management team providing mentoring and support to the Project Managers including performance and salary reviews, interviewing and hiring of new staff etc

· Developing and maintaining strong customer relationships with key stakeholders including executive sponsor, program managers, business process owners and enterprise architects

· Managing projects individually or collaboratively with a project manager where required

· Accountable for projects to be delivering successful outcomes, ensuring excellent reputation for delivery and securing customer satisfaction ratings of 5 out of 5

· Monitors and measures customer satisfaction

· Excellent ability to influence key decision makers while also being the voice of the customer

· Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.

· Understand the progress and status of each project through regular communications and provide regular internal reporting and feedback

· Manage any escalations from Project Managers

· Applies knowledge, tools and technical expertise to create value, ensuring it is tailored to the specific needs of the customer

· Competent use of project planning, tools, milestones appropriate for the size and scale of the project

· Demonstrate the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines

· Operates competently in all areas of program and projject management and delivery

· Manages ‘high risk’ projects

· Through governance and working with the project managers, Identifies, quantifies and manages issues impacting on delivery of projects

· Collaborate with sales, resourcing and project development teams

· Enhance & increase ServiceNow knowledge by practicing continuous learning, training and certifications utilising CloudGo’s ServiceNow training platform and other training platforms

· Working with our process owners to identify opportunities for improvement

· Shares knowledge and experiences with others

· Keeping abreast of new platform features and capabilities

· Identifying opportunities and influence customers to adopt CloudGo services

Basic requirements

· Excellent ability to engage effectively with all levels of customer and internal teams

· Have excellent communication and writing skills, and a great team attitude.

· Love optimisation and continuous improvement, be a problem solver, curious to understand the why

· Detail oriented

· Be empathetic, collaborative and have technical aptitude

· Applies techniques to achieve influence, impact and achieve specific outcomes

· Provides thoughts and ideas in a clear style using effective verbal and nonverbal communication techniques in formal and informal situations

· Present ideas convincingly to achieve specific outcomes

· Demonstrates skills in building consensus and resolving conflict

· Produces clear customer and internal reports selecting most appropriate style for audience

· Seeks support from peers where appropriate

· Embracing different cultural perspectives, thought diversity and cultivating workplace equality

· Championing processes and continual improvement of our ways of working

· 10+ years experience and evidence showing skills and ability in program management

· Basic ServiceNow knowledge

· Creative thinking and the ability to think outside the box

· Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

· ServiceNow Administration PPM Fundamentals

· Scrum Master Certification

· Project Management Certification eg Prince2, PMP, CPM

· ITIL Foundations

· Training in Building Relationships, Influencing and Negotiation

· ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Senior Project Manager / Scrum Master in Singapore (cloudgoservices.com)