• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As the Assistant Atrium & Event Manager, your main responsibility is to create and execute strategies to maximize profits from atrium events. This includes managing budgets, forecasting revenue, and controlling costs. You'll engage suppliers, secure brand partnerships, and work with landlords to optimize event space. Key duties involve:

· Maximizing event profitability through effective planning and execution.

· Managing supplier relationships to ensure quality services at optimized costs.

· Growing brand partnerships to boost event revenue.

· Collaborating with landlords to align event goals with property objectives.

· Overseeing event planning from start to finish to ensure a great attendee experience.

· Using data analysis to improve event performance.

· Leading a team to ensure smooth event operations.

· Ensuring compliance with safety regulations and company policies.

Job Responsibilities

· A bachelor's degree in Event Management, Business Administration, or a related field. Additional certifications in event planning or management will be advantageous.

· At least 5 years of experience in event management, ideally with a focus on atrium or large-scale commercial events.

· Proven experience in managing supplier relationships, budgeting, and handling brand partnerships.

· Experience working with landlords or property management to optimize event spaces.

· Strong budget management skills, including revenue forecasting and cost control.

· Excellent communication and negotiation skills for engaging suppliers, brands, and landlords.

· Proficiency in data analysis to track event performance and make data-driven decisions.

· Team leadership experience, with the ability to mentor and manage a team.

· Problem-solving and decision-making skills to handle challenges during event execution.

· Attention to detail in ensuring compliance with safety regulations and policies.

Location : Tampines, WFH and Site

Salary Range : $4,900.00

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

BIM Manager
Salary: $4,800 - $8,000
Working day: Monday - Friday (8am - 5.45pm)
Office Location: Woodlands | Project Site discuss during interview

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk & Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Min 3 of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Need to communicate with Internal staff including Site Construction Crew, Supervisors, Engineers, Managers and Client’s BIM representatives.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Responsibilities :

• Achieve Sales Goals: Work on increasing sales, profit, and market share for assigned product categories by staying on top of market trends and creating strategies to grow business and counter competition.
• Manage Inventory: Ensure the right products are available in the right amounts to meet customer needs, while reducing losses.
• Create Promotions: Develop exciting promotions that drive additional sales to the stores.
• Plan Store Layouts: Implement product placement strategies that encourage customer purchases and boost sales.
• Oversee Category Strategy: Ensure the execution of strategies for product categories and help develop store brands or private label products.
• Build Strong Partnerships: Maintain strong relationships with suppliers and stay informed on market trends and customer preferences.
• Adapt to Market Trends: Regularly review industry trends to keep the product mix appealing to target customers.
• Competitive Pricing: Develop pricing strategies that provide value to customers.
• Maximize Supplier Deals: Work closely with suppliers to get the best terms, discounts, and offers to improve sales and profitability.
• Category Performance Reporting: Create monthly reports to track the performance of assigned categories.
• Evaluate Promotions: Analyze promotions to ensure they are as profitable as possible.

Job Requirement :

• Diploma or Degree in business, marketing, or a related field.
• Work Experience: 4-6 years in a similar role, ideally in retail or FMCG (Fast-Moving Consumer Goods).
• Market Knowledge: Strong understanding of market trends.
• Excellent presentation and people skills.
• Energetic, creative, collaborative, and adaptable.
• Ability to analyze data (like AC Nielsen) to gain insights.
• Strong communication and negotiation abilities.
• Works well across teams and departments.
• Decision-maker who can adapt to changing conditions quickly.

Salary Range : $5,000.00 to S$6,000.00

Working location : Tampines, Office Hours

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

PURPOSE

This role is responsible to provide support IT Servicedesk and Infrastructure management for FWD. Provide FWD SG staff with IT assistance eg provide basic access administration and monthly patch application to endpoints. Support in terms of server and network management.

KEY ACCOUNTABILITIES

• Day-to-day technical support for end users for laptop, printers, and mobile devices.
• Remotely accessing hardware or software for clients to make changes and fix problems
• Running reports to analyse common complaints and problems
• Asset management for IT assets.
• Liaise with vendors and end users for purchasing, repair and warranty services of IT related items.
• Maintain and monitor office IT Infrastructure
• Onboarding and Offboarding of end users
• Meeting Room setup (Room booking, Screen sharing)
• System to support (Windows, Mac, iOS, Android)
• Create and update user guide for user and system.
• Coordinate and liaise with relevant team/Service Providers for infrastructure management.
• Ensure Infrastructure services are meeting SLAs.
• Provide technical support when necessary to resolve Infrastructure related matters.

QUALIFICATIONS / EXPERIENCE

• Diploma in Information Technology or higher
• 1-2 years of related experience in IT operations and support

KNOWLEDGE, SKILLS & ABILITY

• Ability to handle multiple tasks simultaneously
• Good communication and writing skills
• Candidates should have a strong analytical and problem-solving mindset.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within the transfer pricing team, they are now seeking to hire a driven and tenacious individual as part of their growing transfer pricing team.

Responsibilities:

Transfer Pricing Strategy Development:

• Design and implement transfer pricing strategies tailored to clients' business models and global tax positions.
• Lead the preparation of transfer pricing documentation, including master files, local files, and Country-by-Country reports (CbC).
• Advise clients on the tax implications of cross-border transactions and ensure compliance with local and international transfer pricing laws (OECD guidelines, BEPS).

Compliance & Reporting:

• Manage and oversee the transfer pricing compliance process for a portfolio of clients, ensuring accuracy and timeliness.
• Work closely with the tax and audit teams to ensure that all transfer pricing policies comply with legal requirements and are accurately reflected in financial statements.
• Lead engagements with tax authorities during audits or inquiries on transfer pricing matters.

Risk Management:

• Evaluate potential transfer pricing risks and opportunities in clients' existing structures.
• Provide strategic advice on managing risks and ensure that appropriate documentation is in place to support the company’s transfer pricing policies in the event of a tax audit.

Client Advisory:

• Serve as the primary point of contact for clients on transfer pricing matters, including managing client relationships and handling technical queries.
• Provide expert advice on intercompany pricing for goods, services, intellectual property, and financing transactions.

Research and Analysis:

• Perform detailed industry and company-specific analyses to understand the functions, risks, and assets involved in related party transactions.
• Keep up to date with changes in transfer pricing regulations and global tax issues, advising clients on their impact.

Team Leadership & Development:

• Lead, mentor, and develop junior staff within the transfer pricing team.
• Ensure effective project management across multiple engagements to meet deadlines.

Cross-Departmental Collaboration:

• Collaborate with other tax and audit departments to integrate transfer pricing solutions with broader tax planning and compliance services.
• Work closely with international offices for cross-border projects and coordinate global transfer pricing requirements.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Economics, Finance, Law, or a related field.
• A relevant professional qualification (e.g., CPA, CA, CFA, or similar) is advantageous.
• 1-3 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit for Associate and 2-5 years of experience for Senior Associate.
• 7 - 10 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit firm for Managers and above.
• Strong knowledge of international transfer pricing regulations and OECD guidelines, with a focus on BEPS.
• Experience with transfer pricing documentation, planning, and compliance for large multinational companies.
• Proven leadership skills with the ability to manage teams and projects.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple engagements and meet deadlines in a fast-paced environment.
• Proficiency with tax software and tools.

Job Description & Requirements

Responsibilities

· Ensure adherence to professional standards and regulatory requirements

· Design and implement quality management policies and procedures

· Evaluate system of quality management control through firm-level and engagement-level reviews and document defects and / or recommendations for improvement

· Participate in technical projects and consultations

· Direct use and provide training on the firm-tailored auditing tool

· Train personnel about professional standards and regulatory requirements

Requirements

· Degree in Accountancy or related discipline with professional qualification

· 7 - 10 years of relevant experience in public accounting firm or equivalent

· Excellent understanding of accounting, auditing and regulatory requirements

· Strong interest and passion in professional standards and quality management

· Good project and people management and communication skills

We offer a competitive salary & benefits package, a professional and conducive work environment that supports your development and goals. Please include information such as last drawn and expected salary, reason for leaving and notice period.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their corporate tax team, they are now seeking to hire a driven and tenacious individual as their Corporate Tax Manager or Senior Corporate Tax Manager and be part of their team.

Responsibilities:

Corporate Tax Compliance:

• Oversee and manage the preparation and review of corporate tax returns for a portfolio of clients, ensuring accuracy and timeliness.
• Ensure compliance with corporate tax regulations, including the filing of tax returns, tax computations, and other tax-related documents.
• Monitor changes in tax laws and regulations, ensuring that clients are informed and their tax strategies are adjusted accordingly.

Tax Advisory & Planning:

• Provide proactive tax planning strategies to minimize tax liabilities and enhance tax efficiency for clients.
• Advise on the tax implications of mergers, acquisitions, restructurings, and other corporate transactions.
• Support clients in managing corporate tax risks, identifying opportunities for tax savings, and addressing tax challenges.

Client Relationship Management:

• Serve as the main point of contact for corporate clients on tax matters, managing day-to-day client interactions and ensuring a high level of service.
• Develop strong relationships with clients, understanding their business needs and offering tailored tax solutions.
• Lead client meetings, delivering complex tax information in a clear and practical manner.

Tax Audits & Dispute Resolution:

• Support clients during tax audits, including the preparation of documentation, managing communication with tax authorities, and addressing audit queries.
• Assist clients in handling tax disputes, providing technical support and negotiating settlements with tax authorities when necessary.

Cross-Functional Collaboration:

• Collaborate with other departments within the firm, such as audit and advisory, to deliver integrated solutions for clients.
• Work closely with the firm’s international tax teams to address cross-border tax issues and provide clients with global tax solutions.

Team Leadership & Development:

• Supervise, mentor, and train junior staff in the corporate tax team, ensuring their professional growth and development.
• Manage and allocate resources to ensure the successful delivery of client projects.
• Review work prepared by junior staff and ensured high-quality service delivery.

Research & Technical Analysis:

• Conduct research on complex tax issues and provide clients with technical advice based on the latest tax legislation and case law.
• Stay updated on tax developments, including local and international tax regulations, and share insights with clients and the team.

Qualifications & Skills:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum of 7 years of experience in corporate tax, with experience in a mid-tier or Big 4 tax firm preferred.
• Must be familiar with Singapore Tax guidelines.
• Strong understanding of corporate tax laws, regulations, and tax accounting.
• Experience in providing tax advisory services, with a focus on strategic tax planning and risk management.
• Proven ability to manage multiple client engagements and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong leadership skills, with the ability to manage and develop junior team members.
• Proficiency in tax software and financial reporting tools is advantageous.

Release Operations and Change Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Our Client is a leading stable firm.

Position Summary

The Release Operations and Change Manager is essential in enhancing ITIL processes within the Platform Technology division. This role focuses on overseeing the evaluation and approval of technology changes, ensuring compliance with established change management protocols. The manager will lead change approval sessions, monitor progress, secure necessary approvals, and ensure timely closure of all changes.

Key Responsibilities

• Organize and lead change approval meetings with technical teams and management.
• Develop and execute effective change management strategies and plans.
• Guide cross-functional teams to achieve change objectives successfully.
• Prepare comprehensive reports for senior stakeholders, detailing approved changes and their associated risk profiles.
• Track change progress, proactively identifying and mitigating potential risks.
• Collaborate with project managers to seamlessly integrate change management into project planning.
• Foster a culture of resilience and continuous improvement with a focus on risk management.
• Analyze trends related to the impacts and outcomes of changes.
• Review incidents to ensure accurate documentation in line with the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Change Management.
• Conduct post-implementation reviews for changes that did not succeed or led to incidents.

Release Management:

• Design and implement effective strategies, processes, and procedures for release management.
• Oversee all aspects of release activities, including scheduling, resource allocation, and stakeholder communication.
• Work closely with development teams to clarify release requirements and dependencies.
• Ensure compliance with software release management policies while maintaining proper role segregation.
• Collaborate with QA teams to ensure thorough testing and adherence to quality assurance standards.
• Coordinate with operations, technology, and external partners for smooth deployment and rollback planning.
• Identify and address risks, issues, and conflicts related to releases.
• Communicate release plans, status updates, and changes to all relevant stakeholders.
• Ensure compliance with organizational policies, procedures, and industry regulations.
• Continuously refine release management processes and practices to enhance efficiency.
• Prepare detailed reports for senior stakeholders on release activities and associated risks.
• Work alongside project managers to effectively integrate release management into project plans.
• Cultivate a culture of resilience and ongoing improvement with a focus on risk awareness.
• Analyze trends in release activities to identify areas for enhancement.
• Monitor and report on all KPIs related to Release Management.
• Collaborate with technical teams to conduct post-implementation reviews for unsuccessful changes and rollbacks.

Requirements

• 5-10 years of experience in change management within a large organization.
• Experience in a regulated financial institution is a strong advantage.
• Knowledge of the payments landscape is beneficial.
• Comprehensive understanding of software development life cycles (SDLCs) and release management methodologies.
• Proficiency with release management tools, code repositories, and DevSecOps pipelines (e.g., JIRA, ServiceNow, AWS Code Pipeline, GitHub, BitBucket); experience with ServiceNow is a plus.
• ITIL 4 certification is required.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

About the company
A newly added headcount due to business expansion, with our client, a leading general reinsurance company. This is an exciting opportunity for a finance professional to support key financial activities and help drive strategic initiatives in a global, fast-paced environment.

About the job

• Prepare statutory and regulatory reports, ensuring full compliance with relevant guidelines.
• Collaborate with external auditors to manage the annual audit process efficiently.
• Oversee timely and accurate financial closing activities.
• Support the head of finance in developing and implementing financial strategies that align with the company’s goals and growth objectives.
• Analyze financial performance and trends, providing actionable insights to optimize business outcomes.
• Support additional ad-hoc assignments as required.

Skills and experience required

• Degree in Accounting, Finance, or a professional accounting qualification.
• Strong experience in statutory/regulatory reporting in the re/insurance industry.
• Proven ability to manage financial closing processes and work with auditors.
• Sound knowledge of accounting standards and internal control procedures.
• Excellent analytical skills, with the ability to interpret financial data and provide strategic insights.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across departments.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Permanent | Corporate Banking

Central

Responsibilities:

• To oversee the daily accounting operation
• To review and enhance workflows and internal controls, and maintenance of accounting policies and procedures
• To liaise with the branch’s internal and external auditors on audit matters.
• To prepare tax computation schedules, check tax computations, to liaise with tax agents
• To review MAS reports, draft and respond to the queries
• To check daily management reports
• To participate in systems development and enhancement projects where applicable

Requirements:

• Possess a Degree in Finance & Accounting preferably with CA qualification
• Minimum 6 years’ experience in full spectrum of Finance and Accounting experience including MAS reporting
• Good working experience in data statistics, data analytics, accounting report management and financial analysis
• Effectively bilingual in English & Chinese due to reporting to China Head Office & colleagues
• Proficient in MS Excel, PowerPoint, and Words

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24873

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

• Collaborate closely with the technical manager or team lead to meet project SLA (Service Level Agreement) objectives.
• Responsible for the installation, configuration, and providing post-sale support for IT security solutions.

Requirements:

• Diploma and above.
• At least 2 years of experience in an IT security environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

This is a 12-months contract tenure. As the clients will be based in Japan, the ability to speak and communicate Japanese is a MUST in order to succeed at this role.

We are seeking a highly motivated and experienced strategic partnership manager to join our team. The candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive business forward.

Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry)
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive business forward.
• Represent the company's partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Requirements:

• 5+ years experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a UNIQUE platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canva, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

1. Role Description

The Warehouse Manager is responsible for overseeing all warehouse operations, ensuring the efficient receipt, storage and dispatch of the inventory in the company. He/she will maintain optimal stock levels, ensure timely deliveries and uphold strict safety standards for handling hazardous materials.

2. Specific Responsibilities

Individual to be involved in:

1. Inventory Management
2. Order Fulfilment & Dispatch
3. Warehouse Operations
4. Reporting and Data Management
5. Budget and Cost Control

3. Competencies

• Ensure accurate tracking of stock levels using warehouse management systems (WMS).
• Ensure the warehouse adheres to all safety protocols, particularly for handling hazardous products.
• Liaise with suppliers regarding deliveries, product quality, and stock discrepancies.

4. Duration of Attachment Offered

6 months

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager