We are working with our client, an amazing B2B Technology exhibitions and they are now looking for an experienced Business Development Manager based here in Singapore as part of their expansion plans.

If you are passionate about business development and want to play a crucial role in generating sponsorship revenue across Asia, with a particular focus on the ever-growing China market, this is the perfect role for you!

Job Responsibilities:

• Developing client relationships with the goal of building long-term strategic partnerships, especially within the Chinese market
• Manage your sales pipeline, revenue forecast and account plans while working closely with key internal stakeholders.
• Successfully achieve sales targets and performance objectives for sponsorship within your area of coverage.
• Responsible for hitting personal targets as well as helping the team hit their overall targets.
• Building client relationships and maintaining them well.
• Keeping up to date about the market, customers, competitors and products to be able to sell the solutions well.
• Attending competitor events and travelling to meet clients quite frequently.
• Ensuring that the sales administration activities are completed

Your profile:

• A Bachelor's degree in business or related
• English and Mandarin skills required to reach business opportunities in the Chinese market (doesn’t need to be native)
• Solid track record in consistently delivering or exceeding sales targets
• Ability to travel quite frequently for business
• Self-driven personality, ability to work independently or as a team
• Excellent written, communication and interpersonal skills

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary, commission and bonus scheme within a highly motivated sales environment. If this position interest you and you have what it takes, apply now! You may email directly to our specialist, Laura Denholm at [email protected]

EA License No: R22108421

Agency License No: 11C4388

Jobs Responsibilities

• Provide frequent and timely research insights on macro-economy and prioritize follow-up on their inquiries as there are new company, macroeconomic, geopolitical developments.

• Stay abreast of financial market trends, economic indicators, and industry developments.

• Monitor and analyze industries and markets to source for suitable investment opportunities and timely provide expert advice on investment recommendations and articulate investment thesis, risks, and payoff for each recommendation， especially Hong Kong and US market.

• Handle global company and sector research to contribute to the decision to stock selection and portfolio construction.

• Provide opinions on the outlook for equities pertaining to existing and potential investment portfolios which includes providing key and pertinent market drivers from top-down and bottom-up perspectives.

• Produce detailed analysis reports for each stock or fixed income covered and regularly update their recommendations for internal use.

• Provide weekly analysis summaries for high-conviction stock for all sectors.

• Pro-actively contribute to the investment process to both reduce transaction costs and identify alpha opportunities. Gather and disseminate market, sector, and product information to provide actionable investment ideas and implementation strategies.

• Any relevant ad hoc duties as assigned.

Job Requirements

• Degree in business/economics, finance or accounting or related professional qualification, with relevant years of experience from financial/ investment/assets management industry.

• Minimum 5 years of relevant experience in investment analysis, investment management, risk management involving Hong Kong and US markets is required.

• Strong analytical skills with a deep understanding of macroeconomic factors.

• Excellent knowledge in global company and sector analysis and proficiency in formulating and executing investment strategies.

• Independent and critical thinker with exceptional analytical ability

• Strong communication skills (oral and written) in Mandarin and English (to liaise with Chinese-speaking boss)

• Support finance and accounts when needed.

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a highly motivated Senior IT Business Analyst/Project Manager (Banking) to support our client's team in Singapore.

Direct Responsibilities

• Functional expert on the domain, conduct end to end studies, IT architecture and IT solution definition
• Act as a subject matter expert on the domains, perform analysis
• Production support where intervention is required on a functional expertise level.
• Aid in end-to-end tests, plan and coordinate UAT, change management and go-live support.
• Able to work in a matrix environment building a strong relationship with Regional and Central IT teams and clients
• A team player, who is able to work in a diverse team and comes with an open mindset to learn and adapt
• Provide regular updates to project sponsors and business stakeholders, organize project steering meetings and issues meeting minutes
• Collaborate and follow up with development teams regionally/globally to establish IT Solutions and ensure timely delivery of the IT Solution
• Develop good communication channel and good working relationship with Central teams in EMEA and ability to influence global teams to deliver APAC specific requirements.
• Pre-empt and escalate any risks/issues to management/steering committees in a timely manner
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solution
• Provide trainings to Business Users and APS (application support) team before the functional project go-live and prepare support document on the wiki/SharePoint.
• Contribute to team resource development
• Effective transfer and share functional and technical knowledge to teammates.

Requirements

• 15-18 years of experience working in Investment Banking domain as a functional project manager with relevant IT experience delivering front to back topics.
• Strong hands-on product knowledge and understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments –FX and others.
• Experience working in Front to Back projects and strong exposure to Booking, PNL & Risk, Post trade functions – Settlements, confirmation, Reconciliation, Accounting.
• Strong people skills being a team player and working with Front Office, Operations, Finance teams
• International exposure in working in a complex matrix organization

Qualifications that can give an Edge

• Prior experience in e-invoicing Projects mainly transforming IT Architecture and solutioning.
• Strong functional knowledge to articulate the requirements to an IT perspective for solutioning.
• Prior experience leading a team of BAs globally across different expertise functionally
• Prior experience working with providers like Reuters or Bloomberg
• Prior experience in any implementing e-invoicing tools/applications
• This is a hands-on role, which will require:

1. IT delivery plan and follow up for the program, Program governance, Operational working groups and Steering committees
2. Strong functional understanding of Investment banking products and CIB business

We are seeking a Senior Project Manager to advance digital transformation projects and support Government Corporate Applications!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Manage and execute procurement of IT systems in a timely manner.
• Lead and manage technical projects from initiation to closure, and contribute to project activities, ensuring the projects are executed based on the plan.
• Effectively engage and manage vendors to deliver solutions and services, monitor project progress and performance.
• Identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Outsourcing and Contract Management to oversee, and manage multiple vendors and external providers of ICT services.

Job Requirements:

• Singaporean only.
• Bachelor’s Degree in Information Technology, Computer Science or related fields is preferred.
• Prior experience of at least 4 years in IT project management.
• Experience in AWS cloud and Microsoft Products (Related certification will be an added advantage).
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC).
• Prior experience in product management.
• Prior experience in low code platforms, data analytics, cloud, design thinking and service design will be an added advantage
• Previous involvement in government projects delivery and familiarity with IM8 will be advantageous.

Interested candidates may apply via email to [email protected] (indicating Job ID J47123 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Amazon has an immediate opening for a Senior Program Manager to join our Accounting team.

This position supports and can directly influence the launches of some of Amazon’s newest global business initiatives in the consumer products, digital initiatives, merchant, operations, logistics, payments, and cloud computing lines of business. This leader will work closely with the global financial systems team, accounting operations teams, tax, treasury, and others and represent the accounting organization to various stakeholders. In this role, the candidate will be part of a team that collaborates with business finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.

Successful candidates will have deep experience in the following three disciplines – Accounting, Program Management and Finance Systems. Candidate experience should cover financial processes, project management, accounting requirements documentation, process design, and user acceptance testing responsibilities. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position.

Key job responsibilities
As a Finance Senior Program Manager, you will:
• Own and Manage: You’ll own and manage lifecycle activities from beginning to end (planning, requirements gathering, technology team partnerships, UAT planning and performance, project closing, and stakeholder engagement) for multiple projects simultaneously.
• Automate: You’ll work on automation projects and lead the coordination of designing processes and tools to make financial statement processes easier and more accurate.
• Support Expansion: You’ll support the expansion of Amazon business by ensuring implementation of controlled processes to keep Amazon’s financial statements materially correct.
• Consult: You’ll operate as a valued consultant to partner with many different stakeholder teams across Amazon.
• Make Decisions: You’ll be an empowered, impactful decision maker who drives the direction of a project to completion.
• Collaborate: You’ll collaborate with Amazonians of diverse backgrounds.

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Incident Handler Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading stable firm.

The Incident Handler Manager is a key role responsible for overseeing technology incidents that affect customers, ensuring quick resolutions and clear communication with key stakeholders. This position also involves conducting post-incident reviews within the problem management framework to identify root causes, gather insights, and implement corrective and preventive measures.

Key Responsibilities:

• Ensure prompt resolution of all incidents impacting customers.
• Work closely with support teams (L2/L3) to facilitate timely incident resolution.
• Escalate issues resulting from process breakdowns that may lead to delays or violations of Service Level Agreements (SLAs).
• Participate in regular incident review meetings to assess ongoing incidents and promote swift closure.
• Prepare and distribute periodic service reports for stakeholders.
• Analyze incident trends to identify and address recurring issues.
• Ensure that incidents are accurately documented following the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Incident Management.
• Conduct post-incident reviews for significant incidents to capture lessons learned and ensure follow-up actions are completed.
• Lead root cause analysis sessions to identify underlying problems and develop preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Identify and log problem tickets based on thorough analysis.
• Maintain oversight of all known errors within the system.
• Monitor and report on KPIs related to problem management.

Requirements:

• Minimum 5 years of experience in incident and problem management in a large organization.
• Background in a regulated financial institution is highly advantageous.
• Understanding of the digital payments landscape is a plus.
• Strong functional and technical knowledge of cloud technology components.
• Familiarity with ServiceNow is beneficial.
• Basic knowledge of AWS technology is preferred.
• Excellent communication skills for articulating complex issues clearly.
• ITIL 4 certification is required

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

BIM Manager
Salary: $4,800 - $8,000
Working day: Monday - Friday (8am - 5.45pm)
Office Location: Woodlands | Project Site discuss during interview

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk & Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Min 3 of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Need to communicate with Internal staff including Site Construction Crew, Supervisors, Engineers, Managers and Client’s BIM representatives.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

As the Assistant Atrium & Event Manager, your main responsibility is to create and execute strategies to maximize profits from atrium events. This includes managing budgets, forecasting revenue, and controlling costs. You'll engage suppliers, secure brand partnerships, and work with landlords to optimize event space. Key duties involve:

· Maximizing event profitability through effective planning and execution.

· Managing supplier relationships to ensure quality services at optimized costs.

· Growing brand partnerships to boost event revenue.

· Collaborating with landlords to align event goals with property objectives.

· Overseeing event planning from start to finish to ensure a great attendee experience.

· Using data analysis to improve event performance.

· Leading a team to ensure smooth event operations.

· Ensuring compliance with safety regulations and company policies.

Job Responsibilities

· A bachelor's degree in Event Management, Business Administration, or a related field. Additional certifications in event planning or management will be advantageous.

· At least 5 years of experience in event management, ideally with a focus on atrium or large-scale commercial events.

· Proven experience in managing supplier relationships, budgeting, and handling brand partnerships.

· Experience working with landlords or property management to optimize event spaces.

· Strong budget management skills, including revenue forecasting and cost control.

· Excellent communication and negotiation skills for engaging suppliers, brands, and landlords.

· Proficiency in data analysis to track event performance and make data-driven decisions.

· Team leadership experience, with the ability to mentor and manage a team.

· Problem-solving and decision-making skills to handle challenges during event execution.

· Attention to detail in ensuring compliance with safety regulations and policies.

Location : Tampines, WFH and Site

Salary Range : $4,900.00

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Responsibilities :

• Achieve Sales Goals: Work on increasing sales, profit, and market share for assigned product categories by staying on top of market trends and creating strategies to grow business and counter competition.
• Manage Inventory: Ensure the right products are available in the right amounts to meet customer needs, while reducing losses.
• Create Promotions: Develop exciting promotions that drive additional sales to the stores.
• Plan Store Layouts: Implement product placement strategies that encourage customer purchases and boost sales.
• Oversee Category Strategy: Ensure the execution of strategies for product categories and help develop store brands or private label products.
• Build Strong Partnerships: Maintain strong relationships with suppliers and stay informed on market trends and customer preferences.
• Adapt to Market Trends: Regularly review industry trends to keep the product mix appealing to target customers.
• Competitive Pricing: Develop pricing strategies that provide value to customers.
• Maximize Supplier Deals: Work closely with suppliers to get the best terms, discounts, and offers to improve sales and profitability.
• Category Performance Reporting: Create monthly reports to track the performance of assigned categories.
• Evaluate Promotions: Analyze promotions to ensure they are as profitable as possible.

Job Requirement :

• Diploma or Degree in business, marketing, or a related field.
• Work Experience: 4-6 years in a similar role, ideally in retail or FMCG (Fast-Moving Consumer Goods).
• Market Knowledge: Strong understanding of market trends.
• Excellent presentation and people skills.
• Energetic, creative, collaborative, and adaptable.
• Ability to analyze data (like AC Nielsen) to gain insights.
• Strong communication and negotiation abilities.
• Works well across teams and departments.
• Decision-maker who can adapt to changing conditions quickly.

Salary Range : $5,000.00 to S$6,000.00

Working location : Tampines, Office Hours

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within the transfer pricing team, they are now seeking to hire a driven and tenacious individual as part of their growing transfer pricing team.

Responsibilities:

Transfer Pricing Strategy Development:

• Design and implement transfer pricing strategies tailored to clients' business models and global tax positions.
• Lead the preparation of transfer pricing documentation, including master files, local files, and Country-by-Country reports (CbC).
• Advise clients on the tax implications of cross-border transactions and ensure compliance with local and international transfer pricing laws (OECD guidelines, BEPS).

Compliance & Reporting:

• Manage and oversee the transfer pricing compliance process for a portfolio of clients, ensuring accuracy and timeliness.
• Work closely with the tax and audit teams to ensure that all transfer pricing policies comply with legal requirements and are accurately reflected in financial statements.
• Lead engagements with tax authorities during audits or inquiries on transfer pricing matters.

Risk Management:

• Evaluate potential transfer pricing risks and opportunities in clients' existing structures.
• Provide strategic advice on managing risks and ensure that appropriate documentation is in place to support the company’s transfer pricing policies in the event of a tax audit.

Client Advisory:

• Serve as the primary point of contact for clients on transfer pricing matters, including managing client relationships and handling technical queries.
• Provide expert advice on intercompany pricing for goods, services, intellectual property, and financing transactions.

Research and Analysis:

• Perform detailed industry and company-specific analyses to understand the functions, risks, and assets involved in related party transactions.
• Keep up to date with changes in transfer pricing regulations and global tax issues, advising clients on their impact.

Team Leadership & Development:

• Lead, mentor, and develop junior staff within the transfer pricing team.
• Ensure effective project management across multiple engagements to meet deadlines.

Cross-Departmental Collaboration:

• Collaborate with other tax and audit departments to integrate transfer pricing solutions with broader tax planning and compliance services.
• Work closely with international offices for cross-border projects and coordinate global transfer pricing requirements.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Economics, Finance, Law, or a related field.
• A relevant professional qualification (e.g., CPA, CA, CFA, or similar) is advantageous.
• 1-3 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit for Associate and 2-5 years of experience for Senior Associate.
• 7 - 10 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit firm for Managers and above.
• Strong knowledge of international transfer pricing regulations and OECD guidelines, with a focus on BEPS.
• Experience with transfer pricing documentation, planning, and compliance for large multinational companies.
• Proven leadership skills with the ability to manage teams and projects.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple engagements and meet deadlines in a fast-paced environment.
• Proficiency with tax software and tools.

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

PURPOSE

This role is responsible to provide support IT Servicedesk and Infrastructure management for FWD. Provide FWD SG staff with IT assistance eg provide basic access administration and monthly patch application to endpoints. Support in terms of server and network management.

KEY ACCOUNTABILITIES

• Day-to-day technical support for end users for laptop, printers, and mobile devices.
• Remotely accessing hardware or software for clients to make changes and fix problems
• Running reports to analyse common complaints and problems
• Asset management for IT assets.
• Liaise with vendors and end users for purchasing, repair and warranty services of IT related items.
• Maintain and monitor office IT Infrastructure
• Onboarding and Offboarding of end users
• Meeting Room setup (Room booking, Screen sharing)
• System to support (Windows, Mac, iOS, Android)
• Create and update user guide for user and system.
• Coordinate and liaise with relevant team/Service Providers for infrastructure management.
• Ensure Infrastructure services are meeting SLAs.
• Provide technical support when necessary to resolve Infrastructure related matters.

QUALIFICATIONS / EXPERIENCE

• Diploma in Information Technology or higher
• 1-2 years of related experience in IT operations and support

KNOWLEDGE, SKILLS & ABILITY

• Ability to handle multiple tasks simultaneously
• Good communication and writing skills
• Candidates should have a strong analytical and problem-solving mindset.

Job Description & Requirements

Responsibilities

· Ensure adherence to professional standards and regulatory requirements

· Design and implement quality management policies and procedures

· Evaluate system of quality management control through firm-level and engagement-level reviews and document defects and / or recommendations for improvement

· Participate in technical projects and consultations

· Direct use and provide training on the firm-tailored auditing tool

· Train personnel about professional standards and regulatory requirements

Requirements

· Degree in Accountancy or related discipline with professional qualification

· 7 - 10 years of relevant experience in public accounting firm or equivalent

· Excellent understanding of accounting, auditing and regulatory requirements

· Strong interest and passion in professional standards and quality management

· Good project and people management and communication skills

We offer a competitive salary & benefits package, a professional and conducive work environment that supports your development and goals. Please include information such as last drawn and expected salary, reason for leaving and notice period.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their corporate tax team, they are now seeking to hire a driven and tenacious individual as their Corporate Tax Manager or Senior Corporate Tax Manager and be part of their team.

Responsibilities:

Corporate Tax Compliance:

• Oversee and manage the preparation and review of corporate tax returns for a portfolio of clients, ensuring accuracy and timeliness.
• Ensure compliance with corporate tax regulations, including the filing of tax returns, tax computations, and other tax-related documents.
• Monitor changes in tax laws and regulations, ensuring that clients are informed and their tax strategies are adjusted accordingly.

Tax Advisory & Planning:

• Provide proactive tax planning strategies to minimize tax liabilities and enhance tax efficiency for clients.
• Advise on the tax implications of mergers, acquisitions, restructurings, and other corporate transactions.
• Support clients in managing corporate tax risks, identifying opportunities for tax savings, and addressing tax challenges.

Client Relationship Management:

• Serve as the main point of contact for corporate clients on tax matters, managing day-to-day client interactions and ensuring a high level of service.
• Develop strong relationships with clients, understanding their business needs and offering tailored tax solutions.
• Lead client meetings, delivering complex tax information in a clear and practical manner.

Tax Audits & Dispute Resolution:

• Support clients during tax audits, including the preparation of documentation, managing communication with tax authorities, and addressing audit queries.
• Assist clients in handling tax disputes, providing technical support and negotiating settlements with tax authorities when necessary.

Cross-Functional Collaboration:

• Collaborate with other departments within the firm, such as audit and advisory, to deliver integrated solutions for clients.
• Work closely with the firm’s international tax teams to address cross-border tax issues and provide clients with global tax solutions.

Team Leadership & Development:

• Supervise, mentor, and train junior staff in the corporate tax team, ensuring their professional growth and development.
• Manage and allocate resources to ensure the successful delivery of client projects.
• Review work prepared by junior staff and ensured high-quality service delivery.

Research & Technical Analysis:

• Conduct research on complex tax issues and provide clients with technical advice based on the latest tax legislation and case law.
• Stay updated on tax developments, including local and international tax regulations, and share insights with clients and the team.

Qualifications & Skills:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum of 7 years of experience in corporate tax, with experience in a mid-tier or Big 4 tax firm preferred.
• Must be familiar with Singapore Tax guidelines.
• Strong understanding of corporate tax laws, regulations, and tax accounting.
• Experience in providing tax advisory services, with a focus on strategic tax planning and risk management.
• Proven ability to manage multiple client engagements and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong leadership skills, with the ability to manage and develop junior team members.
• Proficiency in tax software and financial reporting tools is advantageous.

Release Operations and Change Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Our Client is a leading stable firm.

Position Summary

The Release Operations and Change Manager is essential in enhancing ITIL processes within the Platform Technology division. This role focuses on overseeing the evaluation and approval of technology changes, ensuring compliance with established change management protocols. The manager will lead change approval sessions, monitor progress, secure necessary approvals, and ensure timely closure of all changes.

Key Responsibilities

• Organize and lead change approval meetings with technical teams and management.
• Develop and execute effective change management strategies and plans.
• Guide cross-functional teams to achieve change objectives successfully.
• Prepare comprehensive reports for senior stakeholders, detailing approved changes and their associated risk profiles.
• Track change progress, proactively identifying and mitigating potential risks.
• Collaborate with project managers to seamlessly integrate change management into project planning.
• Foster a culture of resilience and continuous improvement with a focus on risk management.
• Analyze trends related to the impacts and outcomes of changes.
• Review incidents to ensure accurate documentation in line with the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Change Management.
• Conduct post-implementation reviews for changes that did not succeed or led to incidents.

Release Management:

• Design and implement effective strategies, processes, and procedures for release management.
• Oversee all aspects of release activities, including scheduling, resource allocation, and stakeholder communication.
• Work closely with development teams to clarify release requirements and dependencies.
• Ensure compliance with software release management policies while maintaining proper role segregation.
• Collaborate with QA teams to ensure thorough testing and adherence to quality assurance standards.
• Coordinate with operations, technology, and external partners for smooth deployment and rollback planning.
• Identify and address risks, issues, and conflicts related to releases.
• Communicate release plans, status updates, and changes to all relevant stakeholders.
• Ensure compliance with organizational policies, procedures, and industry regulations.
• Continuously refine release management processes and practices to enhance efficiency.
• Prepare detailed reports for senior stakeholders on release activities and associated risks.
• Work alongside project managers to effectively integrate release management into project plans.
• Cultivate a culture of resilience and ongoing improvement with a focus on risk awareness.
• Analyze trends in release activities to identify areas for enhancement.
• Monitor and report on all KPIs related to Release Management.
• Collaborate with technical teams to conduct post-implementation reviews for unsuccessful changes and rollbacks.

Requirements

• 5-10 years of experience in change management within a large organization.
• Experience in a regulated financial institution is a strong advantage.
• Knowledge of the payments landscape is beneficial.
• Comprehensive understanding of software development life cycles (SDLCs) and release management methodologies.
• Proficiency with release management tools, code repositories, and DevSecOps pipelines (e.g., JIRA, ServiceNow, AWS Code Pipeline, GitHub, BitBucket); experience with ServiceNow is a plus.
• ITIL 4 certification is required.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

About the company
A newly added headcount due to business expansion, with our client, a leading general reinsurance company. This is an exciting opportunity for a finance professional to support key financial activities and help drive strategic initiatives in a global, fast-paced environment.

About the job

• Prepare statutory and regulatory reports, ensuring full compliance with relevant guidelines.
• Collaborate with external auditors to manage the annual audit process efficiently.
• Oversee timely and accurate financial closing activities.
• Support the head of finance in developing and implementing financial strategies that align with the company’s goals and growth objectives.
• Analyze financial performance and trends, providing actionable insights to optimize business outcomes.
• Support additional ad-hoc assignments as required.

Skills and experience required

• Degree in Accounting, Finance, or a professional accounting qualification.
• Strong experience in statutory/regulatory reporting in the re/insurance industry.
• Proven ability to manage financial closing processes and work with auditors.
• Sound knowledge of accounting standards and internal control procedures.
• Excellent analytical skills, with the ability to interpret financial data and provide strategic insights.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across departments.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Permanent | Corporate Banking

Central

Responsibilities:

• To oversee the daily accounting operation
• To review and enhance workflows and internal controls, and maintenance of accounting policies and procedures
• To liaise with the branch’s internal and external auditors on audit matters.
• To prepare tax computation schedules, check tax computations, to liaise with tax agents
• To review MAS reports, draft and respond to the queries
• To check daily management reports
• To participate in systems development and enhancement projects where applicable

Requirements:

• Possess a Degree in Finance & Accounting preferably with CA qualification
• Minimum 6 years’ experience in full spectrum of Finance and Accounting experience including MAS reporting
• Good working experience in data statistics, data analytics, accounting report management and financial analysis
• Effectively bilingual in English & Chinese due to reporting to China Head Office & colleagues
• Proficient in MS Excel, PowerPoint, and Words

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24873

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

• Collaborate closely with the technical manager or team lead to meet project SLA (Service Level Agreement) objectives.
• Responsible for the installation, configuration, and providing post-sale support for IT security solutions.

Requirements:

• Diploma and above.
• At least 2 years of experience in an IT security environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740