The Backup Delivery Specialist provides operational support and guidance to customers to support the management and use of DELL EMC Backup solutions. Responsible for performing a wide variety of daily storage or Backup management tasks as well as providing recommendations for effective and efficient storage system use. Capable of working with minimal supervision. Considered an expert in the implementation and use of DELL EMC Backup solutions. Knowledgeable of industry best practices in the implementation of complex backup environments. Demonstrates strong interpersonal skills with DELL EMC Sales, Services and external customers.

Join us to do the best work of your career and make a profound social impact as a Deployment specialist on our Services Team in Singapore.

You will:

• Provide proactive recommendations to the customer for improving their use of DELL EMC backup solutions to help maximize their satisfaction with DELL EMC. Actively contributes to the configuration, layout and performance tuning of DELL EMC products.

• Technical knowledge on various DELL EMC backup products and good understanding on IT Operations, ITIL Processes, Policies, and Compliance with exposure and familiarity on a Shared Services type of operations on both regional and global infrastructure.

• Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage and backup infrastructure maintenance and necessary data migration, as required. Provides assistance to DELL EMC technical teams in the development of custom solutions and implementation preparation.

• Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.

• Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Minimum 5 Years’ Experience

• Knowledge in Backup and Recovery solutions is mandatory

• Knowledge in DELL EMC Backup and Recovery Solutions (e.g.: Data Domain, Avamar, Networker, IDPA, etc) is Advantageous

• Knowledge in VMWare/Virtualization and Dell Networking Solutions added Advantageous • Strong Technical Aptitude

• High level clearance by Singapore government.

Desired Skills:

• Represents DELL EMC in a professional manner to customers, DELL EMC Partners and other DELL EMC personnel at all times. May be required to support and train both customers and less experienced coworkers.

• DELL EMC Proven Professional Certification desired. Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15-March-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer.

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders.
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology.
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation.
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

This will be 12 months contract role based in Singapore, Central.

Experience in liaising with Vendors / E-Commerce & Handling hardware products preferred.

Job Description:

• Develop and execute category strategies, promotions and action plans to achieve sales and margin targets
• Manage the product lifecycle, from launching of new products, to optimizing and discontinuing end of life products
• Analyse sales data, market trends and insights, customer feedback, and competitor activities to identify opportunities and challenges for your category
• Collaborate with marketing and operations teams to create and execute effective campaigns and promotions for your category
• Monitor and report on the performance of your category, using various metrics and tools
• Manage inventory of demo products

Candidate Requirements:

• At least 3 years of experience in Consumer IT (Retail, e-Commerce) in Sales / Marketing / Category Management
• Proficient in Microsoft Office, Excel (vlookup and pivot tables), PowerPoint. More importantly, be able to analyse data
• Proven track record of being an Independent proactive and is not one who is afraid to speak up and ask questions when in doubt

Are you a savvy marketer with a passion for the Creative Arts? We're on the lookout for a Marketing Specialist to lead the way in driving enrolment, boosting brand awareness, and fostering engagement through our social media platforms and email campaigns.

About Us:

At SRMC, we're dedicated to the Creative Arts, and we're looking for a multi-talented marketer to join our team. This role is your chance to be the mastermind behind captivating campaigns. You'll work with an awesome team to create campaigns that will make an impact. Join our team at SRMC, where you'll thrive in a fun, fast-paced, and outcome-oriented work environment, designed to inspire creativity and drive impactful results.

Your Role:

The perfect candidate for this role is a multi-tasking pro with a track record of creating lead-generating campaigns that generate buzz and increase interest in SRMC and its affiliated brands. Take charge in driving demand, acquiring new leads, promoting our products, and increasing awareness of SRMC and its affiliated brands.

Key Responsibilities:

• Strategic Marketing & Event Execution: Assist in developing, executing, and strategizing campaigns and events to acquire leads, drive enrolments, boost brand interest, enhance brand awareness, engage the community, and generate leads within the Creative Arts community.
• Content Management: Curate engaging content on social media platforms and design visuals on creative design for marketing materials.
• Compelling Copywriting: Craft persuasive copy for website content, brochures, social media, and email campaigns.
• Brand Alignment and Innovation: Ensure all contents are on-brand and aligned with the college's messaging while staying up-to-date on content marketing trends.
• Community Engagement: Cultivate relationships with the online community, fostering a sense of belonging among current and prospective students.
• Metrics Monitoring & Optimization: Evaluate key performance metrics to make informed adjustments to campaigns, ensuring optimal effectiveness and driving desired results.
• Stakeholder Collaboration: Collaborate with internal teams and external partners to align marketing efforts and maximize impact.
• Assist the Sales & Marketing department in any other areas required / ad-hoc tasks assigned

What we're looking for:

• Degree / Diploma holder with minimum 3 years of working experience in the field of marketing, mass communications or a related field.
• 3+ years of experience in copywriting and content marketing, preferably in the education or arts/culture industries
• A proven ability to adapt quickly to emerging trends in content marketing, social media, and digital advertising.
• A portfolio of work that demonstrates exceptional writing, editing, designing, and proofreading skills, with a keen eye for detail.
• A team player who can collaborate well and work under pressure, meeting tight deadlines.
• Knowledge in Adobe Acrobat, Photoshop, Illustrator or video editing software are an added advantage
• Bonus points if you have a strong understanding of the Performing Arts or Education Industry.

We'll provide you with an exciting and fulfilling career in the fast-paced world of creative arts education and marketing, so don't miss out on this opportunity to unleash your creativity and join us!

The role is open for Marketing Specialist and Senior Marketing Specialist depending on the candidate's qualifications and experience.

Don't be shy, apply with your resume and a portfolio of your work today!

Medeze Group Pte Ltd is a stem cell & tissue engineering company dedicated to advancing the field of tissue engineering and regenerative medicine. We are at the forefront of creating innovative solutions to address the critical shortage of cornea tissues for transplantation. Our team is seeking enthusiastic and skilled individuals to join us as Research and Development Specialists/Engineers. In these roles, you will be instrumental in pushing the boundaries of tissue engineering and regenerative medicine, particularly in creating cornea tissues from adult stem cells.

Key Responsibilities:

1. Tissue Engineering Frontiers:

- Gain exposure to the chemistry and engineering of collagen and collagen sheets, essential elements in generating biomimetic human cornea.

- Play a pivotal role in creating cornea tissues from adult stem cells, contributing significantly to our mission in tissue engineering and regenerative medicine.

- Grow, test, and characterize cells, exploring creative approaches and designing efficient media formulae to ensure the highest quality of cell therapy.

2. Laboratory Operations and Maintenance:

- Collect, prepare, analyze, dissect, and evaluate specimens and tissue cultures.

- Operate laboratory equipment and actively contribute to the maintenance of the laboratory.

- Perform a variety of assays, tests, and routine studies with precision and accuracy.

3. Data Analysis and Documentation:

- Perform calculations to complete research test results, collate data, and conduct statistical analysis of lab results.

- Maintain detailed notes and computer databases, performing basic procedures for computer-assisted data analysis.

4. Techniques and Analysis:

- Prepare stock chemical solutions, offer solutions, and handle radioisotope solutions.

- Conduct immunohistology and image analysis using immunohistochemistry and immunofluorescence techniques on frozen and archived biopsy specimens.

- Perform extractions of nucleic acids from blood and biopsy specimens, conduct appropriate PCR experiments and analysis, including quantitative PCR.

Qualifications:

- Degrees in Biology, Biochemistry, Biotechnology or a related field.

- At least 2 years’ experience in research lab.

- Demonstrable interest in tissue engineering, regenerative medicine, and biomaterials.

- Proficiency in cell culture techniques, immunohistochemistry, and molecular biology methods.

- Exceptional problem-solving abilities, creativity, and eagerness to explore innovative solutions.

- Excellent communication skills and effective teamwork mindset.

- Strong organizational skills and ability to maintain accurate and detailed records.

- Experience in laboratory operations, equipment handling, and data analysis.

If you are passionate about advancing the frontiers of tissue engineering and regenerative medicine, possess a keen interest in creating biomimetic cornea tissues, and are ready to contribute to addressing the cornea shortage crisis, we invite you to apply for the position of Research and Development Specialist.

(Mechanical) Candidates are expected to:-

• Carry out repair, maintenance, and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Perform lathe machining, basic gas welding, and cutting works to facilitate repair to machinery
• Assist in lifting activities, forklift operation, confined space assessment
• Perform proper disposal of used oils and chemicals

(Electrical) Candidates are expected to:-

• Carry out repair, maintenance and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Troubleshoot and carry out thorough rectification of deficiencies in machinery and control system
• Perform wiring and connection of electrical cables
• Install electrical and electronic accessories and components

The ideal candidate should preferably:-

• Possess at least a Nitec in Marine Technology, Electrical Engineering, or Mechanical Engineering
• Be proficient in Microsoft Office applications
• Possess a valid Class 3 driving license and MOM accredited certifications such as SSIC, Safety Supervisor, Lifting Supervisor, Forklift Driving
• For Mechanical candidates: Prior experience in performing mechanical fitment, basic gas and TIG welding, hydraulic and pneumatic system troubleshooting will be considered favourably
• For Electrical candidates: Good knowledge of electrical and instrument systems and familiar with electrical schematics diagrams and symbols will be considered favourably
• Candidates with relevant experience may be considered for a senior position

*New hires may be eligible for a sign-on bonus of up to S$3,000. Terms and conditions apply.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly motivated and detail-oriented IT Security Intern to join our team. The successful candidate will work closely with our IT Security team to ensure the confidentiality, integrity, and availability of our information systems. The IT Security Intern will be responsible for assisting in the development, implementation, and maintenance of security policies, procedures, and standards. The intern will also assist in the identification, analysis, and resolution of security incidents.

Duration: 6 months

Responsibilities

• Assist in the development, implementation, and maintenance of security policies, procedures, and standards.
• Assist in the identification, analysis, and resolution of security incidents.
• Assist in the development and delivery of security awareness training programs.
• Assist in the evaluation and testing of security technologies.
• Assist in the development and maintenance of security documentation.
• Assist in the monitoring and reporting of security metrics.

Requirements

• Currently pursuing a bachelor’s degree in Computer Science, Information Security, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of security technologies and concepts is a plus.
• Able to commit for a minimum of 6-months.
• Full-time interns preferred, but open to part-time interns of minimally 3 working days.

Job Description

Job Responsibilities

• Provide day-to-day technical support to in-house company users (including regional offices)
• Manage servers, networks (LAN, WAN, VLANs and Wireless), computers, routers, switches, firewalls, CCTV, door access, software deployment, security updates and patches.
• Manage system and network security.
• Assist in IT requirements for onboarding and off-boarding of all employees.
• Provide professional recommendations for upgrades or modifications to IT systems.
• Manage IT inventory in store.
• Manage software license and domain renewals.
• Other ad-hoc duties as assigned from time to time.

Job Requirements

• Minimum Diploma in Computer Science / Information Technology or related field.
• Minimum 2 years of relevant working experience.
• Proficient in Microsoft Windows (10/11/Server), VMware vSphere.
• Technically inclined and hands-on, keen to pick up new technology and skillsets.
• Knowledge of the SAP B1 system is advantageous but not a must.
• Knowledge or past experience in IoT implementation would be advantageous but not a must.
• Able to communicate effectively.
• Good attention to detail and ability to multitask.

Position Summary :

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. He/She will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, he/she is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, he/she may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on his/her technical background and interests.

Main Tasks & Responsibilities :

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers

· Participate in the optimization of system performance and system capacity planning

Requirements :

· Degree in Computer Science, Information Technology or related disciplines

· At least three years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Responsibilities:

• Provide direct services to site Technical Services management, contributing to increased throughput of commissioning and qualification activities across the site.
• Collaborate with Technical Services management while independently performing required validation activities.
• Support C&Q activities across the site as directed by site Technical Services management.
• Review commissioning and qualification documentation for accuracy, technical soundness, and compliance with site and regulatory guidelines.
• Contribute to projects, including new facilities/equipment startup, commissioning, FAT, manufacturing equipment qualification, laboratory equipment qualification, and computerized and automation systems.
• Assist in the development of user requirement and functional specifications.
• Generate and execute commissioning and qualification documentation, including demonstration batches, thermal studies, validation studies, software validation, and final reports.
• Recommend to management the acceptance and release of qualified systems.
• Actively participate during all phases of validation projects, providing technical information to others.
• Review technical and quality system documents, ensuring compliance with validation principles and regulatory requirements.
• Review various documentation and drawings to ensure changes meet quality and validation requirements and comply with regulations and standards.
• Provide technical assistance during investigations of process/equipment/cleaning/validation issues.
• Support, investigate, and troubleshoot problems, determining possible solutions.
• Provide effective solutions for the management of system deviations and non-conformances.

Job Requirements:

• Bachelor's degree in a technical field (engineering, biology, chemistry, pharmacy).
• 4 - 7 years of applied technical experience in the pharmaceutical or biotech industries.
• Hands-on commissioning, qualification, and validation experience in at least two of the following disciplines: Facilities (including design, flow analysis, HVAC), Utilities (including WFI / RO/ purified water, clean steam, clean air, compressed air and gases, process waste systems), major equipment, process/cleaning and equipment validation/qualification, or computer software validation.
• Firm understanding of cGMP validation requirements/guidelines and current industry practices.

For CQV Specialists in QA:

1 Person:

• Oversight of all CQV activities requires 1 experienced individual to oversee CSV, with 7 - 8 years of experience in CSV or QA oversight.
• CSV for writing validation PLANS ONLY, not protocols for different CSV.
• May keep 1 or 2 contractors to support process validation activities, reviewing protocols and reports after the contract is over.

2 Persons:

• 2 QA individuals providing oversight for C&Q activities, IOQP, etc., on manufacturing systems, facilities, utilities, process equipment (e.g., P&I review), and reviewing reports

2 Persons:

• Another 2 for QC oversight, overseeing AMV, C&Q activities of Lab systems, reviewing reports

Job Description

• Support Singapore sales team and distributors in ASEAN & South Asia region for all HPLC related sales and product lines.
• Conduct regular sales training and educate sales staff so that they are knowledgeable about products, markets and applications.
• Expand HPLC sales in ASEAN & South Asia market by studying the market potential and scope of expansion in each region.
• Strategize and plan promotional activities with the sales team.
• Participate in various technological seminars, conferences and present Shimadzu HPLC solutions and advanced applications.

Educational Qualifications

• Master or Bachelor's degree in Chemistry, Analytical Chemistry, Biological Science or related equivalent qualifications.
• Proficiency in Excel for reporting would be an advantage.

Other Requirements

• At least 3-5 years of working experience and practical hands-on laboratory experience on HPLC in any field is essential.
• Have a comprehensive understanding of the HPLC technologies and applications, a good understanding of the HPLC business and how to strengthen Shimadzu's position in the market.
• Good understanding of HPLC workflows, customer needs and challenges in the target and emerging markets
• Fluent in English and excellent communication skills are required to communicate with customers, partners and internal team members.
• Strong customer-oriented and sales-oriented attitude is essential.
• Must be willing to travel extensively in ASEAN & South Asia, including India.

Job Descriptions

- Perform hands on pest control work on customers' sites

• Attend to Clients' complaints on pest issues and understand the potential causes of pests' activities

• Conduct on-site routine reviews to Client's premises to check on the quality of the technical team and ensure Company's SOP and Protocol are followed thru' by technicians.

• Prepare ad-hoc / monthly formal reports to clients with recommendations for remedial actions for enhanced protection of their premises.

• Attend meetings with technical team as well as NEA inspectors on site.

• Do presentations during meetings in front of customers/NEA officers to review pest issues

• Implement on work plan, Risk Assessment, Safe Work Procedures, hygiene standards to ensure compliance with Workplace Safety & Health Environment.

• Maintain mandatory records and other documentations for Bizsafe Level 3 Certification.

• Strong knowledge on General pests & safety regulations will be an added advantage.

• Proficient in MS Office.

• Ability to lead

• Good command of English

• Minimum 4 years experience in the relevant field.

• NEA Pest Management Licence preferred

• Must have Class 3 driving licence

• Able to start work immediately or short notice.

• Must be prepared to be on standby duty 24/7 even on weekends or public holidays

About Us

Wine Connection owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of 300+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore with 81 outlets to date, and counting.

About the Role

The Manager (IT & Technology) - POS plays a crucial role in ensuring the smooth operation and functionality of POS systems in various retail and business environments. The Manager (IT & Technology) – POS should have a strong technical background, knowledge of relevant hardware and software, excellent problem-solving skills, and the ability to communicate effectively with end-users and colleagues.

Key Responsibilities

1. Point of Sale responsibilities:

• Set up and configure POS software according to the specific needs and requirements of the business.
• Perform routine maintenance on POS systems to ensure optimal performance
• Provide technical expertise and support to end-users, troubleshooting and resolving complex issues, and ensuring optimal system performance.
• Train end-users and staff on POS system usage and best practices – ensuring end-users follow all SOPs implemented.
• Maintain accurate records of POS system, configurations, installations, and maintenance activities.
• Collaborate with IT teams, vendors, and other relevant stakeholders to address complex technical issues and ensure seamless integration with other systems

2. ERP responsibilities:

• Process transactions posting as assigned, related to POS integration and customization to ERP.
• Evaluating ERP requirement through consultation, business process analysis, and observations to each department.
• Evaluating existing IT infrastructure and recommending system improvements.
• Developing and configuring customized ERP solutions based on best practices.
• User interface customization (if necessary) that best fit on the user requirements.
• Running diagnostic tests and resolving issues to enhance performance.
• Providing ERP end-user training and technical support.
• Documenting ERP processes and preparing deployment progress updates.
• Keeping informed of the latest ERP developments, upgrades, and offerings.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• Possesses technical knowledge in SQL management (SQL Query), relevant knowledge in ERP and POS systems, and integrations.
• Proven experience (minimum 3 years) in IT management, preferably in a similar industry/sector.
• Experience in supporting F&B and retail POS and working in a multi-vendor environment would be an added advantage.
• Excellent communication and collaboration skills, ability to work effectively with cross-functional teams.
• Self-driven and proactive in project implementation, issues handling, and system improvement.
• Having knowledge on ERP system implementation and management is a plus!

Perks and Benefits

• Company Culture: Our company values teamwork, collaboration, and a positive work environment. We celebrate diversity, inclusivity, and a sense of belonging, ensuring that you feel valued and appreciated as part of our family!
• Competitive Compensation: We offer a competitive salary package that will be commensurate with your experience and skills, ensuring that your hard work and dedication are rewarded.
• Career Growth Opportunities: We believe in fostering a culture of learning and development. You'll have access to ongoing training programs, workshops, and opportunities for career advancement within our company.
• Food & Beverage and Retail Discounts: As a valued member of our team, you'll enjoy generous discounts on our delectable offerings, allowing you to savour the flavours of our creations.
• Creative Environment: Our F&B company thrives on creativity, innovation, and fun. You'll be part of a fun dynamic team where your ideas are valued, and you'll have the freedom to express your creativity.
• Employee Recognition: We believe in acknowledging and celebrating the contributions of our team members. Outstanding performance and achievements will be recognized and rewarded through various employee recognition programs.

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.
  - Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products
  - Provide technical advice and recommendations to customers to resolve issues
  - Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
• Liaise with HQ and subsidiaries companies for any product or technical issues.
• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• At least 1 - 2 years of quality engineering experience working in manufacturing environment.
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
• Demonstrate responsiveness and promptness in meeting company’s needs.
• Act with a high level of integrity.
• Act resourcefully to ensure that work is completed within specified time and quality.
• Willing to travel
• Proficiency in Chinese Mandarin will be an added advantage.

We welcome candidates who may not have experience or sufficient experience but are enthusiastic and eager to learn.

Benefits:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.