• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

The Wealth Platform tribe defines and delivers advanced advisory initiatives, bringing great value to Clients and to our Front Office teams. We are part of the Product team (PMG) and work in close partnership with business stakeholders and the technology teams.

We are looking for a Subject Matter Expert (SME) of Aladdin system (BlackRock) to focus on the Portfolio Management system enhancement (Aladdin).

The role holder supports key transformation initiatives impacting portfolio management capabilities., in partnership with the technology team. He/she manages overall project delivery is effectively managed within defined and agreed service level to drive and support business needs. The SME supports Aladdin Product Owner, ensuring that the system is robust in supporting the overall business and the risks are managed accordingly.

The candidate is required to have the following experience:

• In-depth knowledge of Aladdin (BlackRock), Aladdin Enterprise preferred.
• Agile project management practice and experience in the Scrum framework

The SME supports the product owner for the product vision and roadmap, works with squads and project teams to ensure timely delivery. This is a persistent role that goes beyond an individual projects.

Main duties:

• Supports the PO to define the Product Backlog. Works with users (e.g.: thorough customer journeys) based on the expertise in system capabilities and functionality to capture and prioritize the features and user stories expected of the products.
• Partner with Tech teams to refine user stories, including acceptance criteria.
• Support the PO to coordinate dependencies with internal and external teams.
• Coordinate and validate system requirements gathering and drive acceptance testing phase with end users, testers, and relevant product teams.
• Monitor and ensure platform readiness and uptime for efficient daily use.
• Work closely with IT stakeholders to track platform related incidents and defects to timely and permanent closure. Monitor and ensure platform readiness and uptime for efficient daily use.
• Handle end user queries related to platform functionality.
• Conduct regular platform training and onsite guidance to end users.
• Liaise with business process owners to align processes within platform.

Requirements:

• Degree in Finance, Economics, Business, Computer Science or Technology
• Possession in Agile project management, Scrum and relevant certifications or qualifications are advantageous.
• Minimum of 5 years of experience in Banking / Financial institutionsIn depth knowledge of Aladdin Wealth / Enterprise (BlackRock)
• Experience in Discretionary Portfolio Management products, processes and best practices
• Sound understanding and articulation of Wealth Management business products, processes, and best practices.
• Strong advocate for operational efficiency and enhanced end user experience
• Excellent written and verbal communication and presentation skills coupled with strong computer skills, particularly in Microsoft Office tools.
• Demonstrable ability to engage closely and confidently with business and IT stakeholders of all levels.
• Ability to prioritise, work well under pressure, work well independently, and be a team player.

Job Responsibilities

• Medical Engineering Specialist
• Troubleshoot and maintain boiler, sterilizer and washer in the hospital/clinics as well as carry out installation work on infection control equipment.
• Carrying out preventive maintenance according to schedule with clear time planning and by making appointments with specific customers.
• Planning and balancing the efficacy and productivity by meeting organization goal to turnaround within 72 hours excluding weekends and public holidays.
• Maintaining proper records of equipment history by customer and department both at site and regularly update SOM to ensure real time data.
• Prepare job sheets, seek customers approval/confirmation, co-ordinate with SOM to invoice with correct spare parts.
• Co-ordinate with SOM to prepare quotations for the right decision maker and track.
• Ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holding.
• Familiarize with the ISO procedure & always operate within the guidelines.
• Familiarize with all risk management processes and ensure compliance at site.
• Do it right first time and be aligned to aim for zero complaints.
• Plan & Co-ordinate with customer/end user to reduce time & resource wastage.
• Prepare and decide all quotation & track for official purchase orders for breakdown repairs.
• Drive & comply to organization objective and always respond within 10 hours at site during office hours.
• Always communicate professionally with internal and external customers.
• Create competitive advantage by adding value to the organization though building strong relationship with biomedical engineers in key accounts.
• Attend alltraining or re-training identified and contributes to continual improvement by giving constructive feedback to manu facturer.
• Share & where applicable, conduct cross training internally to increase competency of other engineers and also organize & provide training for biomedical engineering departments.
• Gain & gather information in the field & make informed recommendation(s) to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experiences.

Work Experience & Qualification

• Candidate must possess at least Diploma in Biomedical / Electrical / Mechanical / Mechatronic Engineering or equivalent.
• At least 2 years of working experience in hospital environment or engineering consultancy firm.
• Strong engineering and IT knowledge
• Possess own transport (Preferably)
• Able to travel outstation or overseas when required.

Competencies

• Showing commitment to work and consistently producing the desired outcomes.
• Working positively, responsibly and sharing a sense of accountability
• Displaying strong detailed knowledge of the product/service that you are involved in.
• Delivering expected outcomes by using available resources effectively
• Fluent in English / [other languages]

Attributes

• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this management position.
• Willing to work effectively in a team.
• Able and willing to openly share ideas, communicate effectively and contribute meaningfully.
• Possess and demonstrate an unwavering commitment to achieving goals and delivering optimal results.
• Embrace the idsMed values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Description

• The Personnel shall be in charge of the setup, operation, and maintenance of AV equipment in school compounds.
• The Personnel shall provide technical support in lighting, audio, video and stage for events by the Authority or external organizations.
• Lighting - Involves setting up, operating, and managing lighting equipment used during events.
• Audio - Setup and management of audio equipment, such as microphones, speakers, mixer soundboards (both digital and analogue), and any other audio-related technology. The Personnel ensures that the sound quality is optimal for both live audiences and recordings, if applicable. He/she shall handle the balancing of audio levels, manage live feeds, and ensure clear audio delivery for speeches, music, and other sound elements of the event.
• Video - Managing video equipment such as cameras, projectors, screens, and video editing tools. The personnel will be involved in live-streaming events, recording them for later broadcast, or displaying various visual elements on screens during the event. He/she shall ensure the video quality and visual content are aligned with the event's objectives.
• Stage Management - Setting up and managing the physical stage where the event takes place. The Personnel shall provide assistance to ensure that the stage is safe, properly arranged, and equipped with necessary elements like podiums and seating arrangements. He/she shall coordinate with the Authority’s staff to ensure smooth transitions between different segments of each event, such as speeches, performances, or presentations.

(b) Assist Authority’s staff in the setup of AV equipment

• The Personnel shall assist Authority’s staff in setting up ICT/AV equipment for events, meetings and lessons when required.
• The Personnel shall assist teachers in video-recording school events and lessons when required.
• The Personnel is expected to supervise students who are tasked to video-record school events.
• The Personnel shall supervise & guide Media Club during their activities in the area of audio & visual skills set.
• The Personnel shall conduct AV training for students and staff when required.

(c) ICT/AV Planning and Procurement

• The Personnel shall work with HOD (ICT) / ICT Manager / ICT Associate to propose solutions to ICT/AV persistent challenges that the Authority is facing which includes technical specifications and cost of implementations.
• The Personnel shall assist HOD (ICT) / ICT Manager / ICT Associate with the procurement process with regards to ICT/AV related solutions and services.

(d) Managing ICT & AV Resources

• The Personnel shall assist ICT department in managing the Authority's ICT & AV resources such as condemnation of ICT & AV equipment and the loan of ICT & AV equipment.
• The Personnel shall conduct annual maintenance of hardware and carry out troubleshooting and basic repair of ICT & AV equipment.

(e) Media Post Production

• The Personnel are anticipated to play an integral role in the post-production process of video and audio recordings captured by the Authority’s staff.
• Video editing – He/she shall compile the raw footage, cut and arrange the clips to create a coherent narrative or sequence. This includes selecting the best takes, arranging them in the desired order, and ensuring the flow of the video aligns with the project's goals. In addition, he/she shall be required to add titles, subtitles, and any on-screen graphics required for the video.
• Sound Editing and Mixing – He/she shall work on dialogues, background noises, and other audio elements. He/she shall remove unwanted sounds, enhance clarity of dialogues, and may add ambient sounds or effects to enrich the audio quality. He/she shall select or compose the right music or soundtrack for the video

Requirement:

• Shall preferably have certification/qualification in an AV-related field. The Personnel shall have at least 4 years of working experience in handling audio and visual equipment for events.

The position requires engineer to carry out tasks related to IT security assessment, remediation and mitigation of security risks, carry out security patching, Operating System updates, monitoring of critical infrastructure, endpoint security, corrective and schedule preventives maintenance for broadcast IT system and support implementation of broadcast IT system projects.

• Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle security incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate the security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures.
• Perform shift and standby duty to support broadcast system and infrastructures.

Requirements

• Degree or Diploma in Information Technology, Information Systems, IT Security or equivalent. CISSP, CompTIA Security, Certification in Information Technology Security field is an advantage.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Relevant work experience (1-3 years) in cyber security related field preferred. Fresh graduates are welcome to apply.
• Basic understanding of cloud / enterprise security best practices
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.

Benefits Summary:

• Basic up to $4500 + VB
• Monday to Friday - 8:30 am to 6:00 pm
• Location: Pandan Road

Responsibilities:

• Oversee the infrastructure, applications, and software in the organization.
• Manage external vendors in providing technical support to other departments and ensure the timely resolution of issues.
• Develop and implement IT policies, procedures, and controls to ensure the security and integrity of the organization's data.
• Collaborate with other departments to identify technology needs and develop solutions to meet those needs.
• Provide regular reports to management on the status of IT projects and the overall health of the organization's technology infrastructure.

Requirements:

• Diploma or Degree holder in information technology, Computer Science, or related field.
• Minimum of 3 years of experience managing IT systems.
• Working experience with Microsoft Technologies such as Windows Servers, Active Directory, Microsoft 365.
• Strong understanding of SAP Business One functionalities, reporting tools and integrations.
• Software development via Microsoft Visual Studio and Database design.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

785

• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

As a licensed moneylender, our main business product is money itself. We mainly deal with personal and business loans from clients, and coming up with a suitable repayment plan for every customer. You will be joining as a CSO who will be responsible for mainly:

Responsibilities:

1. Building relations with customer (interviewing them, post-sales service)

2. Liaising with RMs and come up with a suitable repayment plan

3. Screening of applicants (credit and financial evaluations)

4. Other adhoc tasks (briefings, meetings, etc)

Remuneration Package:

Salary: Basic + Commission ($3,000 - $4,000/month)

Leave: Up to 60 days (encashment option avail)

Benefits: Medical and Dental provided

Requirements:

- Candidate must possess at least a GCE “O” level certificate.

- No experience required, training provided.

- English and Chinese proficiency (verbal and written).

Locations:

Tanjong Pagar MRT, Lavender MRT, Nicoll Highway MRT

Our Client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Front End developer - Ruby on Rails to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Maintain high standards and creating scalable processes and support product management efforts.
• Participate in technical interview process of hiring new engineers.
• Responsible for designing and architect existing or new systems and platforms.
• Responsible for high-quality code and provide production-ready assurances through tests or QA
• Responsible and collaborate through code reviews and pair programming
• Coach the team to be proficient in testing and completing the work by documenting all necessary information to the product manager or stakeholder.
• Any ad-hoc duty as assigned.

Requirements

• Min Degree in IT or Computer Science
• Experience in Ruby on Rails framework, React JavaScript / Typescript.
• Proficient in writing tests with RSpec.
• Sounded knowledge of command line and toolchains (e.g. Zsh, Vim, Tmux).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Logistics Specialist

location: Penjuru Pl, Jurong East area

5 days - Monday - Friday 8am - 5.30pm (shuttle bus provided)

Our Logistics Specialist has primary responsibility for controlling the efficient flow of goods, services and information between point of origin through to customer placement in order to meet customer requirements. You will ensure the execution and continuous improvement of standard logistics processes and build relationships with strategic customers through logistics initiatives. In addition, you will identify problems and all relevant issues in straightforward situations, assess each using standard procedures and makes sound decisions.

Responsibilities & Duties:

• Prepare all required documents related to shipping such as Commercial Invoice, Shipper's Letter of Instruction, packing slips and other required documents
• Ensure materials are shipped in the most timely and efficient manner according to internal documented processes, including planning transportation, selecting mode of transportation, and tracking the shipment through the Supply Chain while targeting cost reduction, freight savings, and contractual requirements using OTM tool
• Analyze transportation costs and trends, update performance metrics, and prepare routine reports identifying actions for continued improvement
• Work closely with freight forwarder and other service providers to facilitate the movement of outbound international shipments
• Liaison between customer (direct and intra-company), logistics provider and procurement
• Weekly and monthly reporting of internal KPI's identified by Logistics Manager
• Execute the best practices for coordinating the flow of goods and logistics information across all internal teams, departments and customers
• Provide pricing (direct and intra-company) for equipment to be exported considered out of gauge according to Global Supply Chain Freight Contracts
• Invoicing of equipment shipped and all associated cost (freight/crating)
• Foster strong vendor and customer relations are upheld
• Maintain respectful and professional relationships with all levels of staff, customers, and logistics service providers.
• Must understand and comply with all safety rules and company policies.

Job Requirements

• Minimum of 2 years of Logistics experience
• Minimum Diploma in Business or Supply Chain Management
• Excellent interpersonal, communications, organization skills and the ability to meet deadlines
• Must have excellent customer service skills and possess the ability to work both independently and within a team environment
• Proficiency with standard functions within applications such as MS Office, MS Outlook, etc
• Experience with SAP or JDE is a plus
• Certification from accredited logistics programs is a plus
• Degree Qualification is a plus

• Achieve growth and achieve sales goals through new customer development.
• Create and execute a strategic sales plan that expands the customer base.
• Presents sales, revenue and expense reports and realistic forecasts to management.
• Identify emerging markets and market changes while remaining fully aware of new products and the competitive environment.
• Understand our ideal customers and how they feel about our products.

Requirements:

• Diploma and above.
• At least 2 years of Enterprise Software, Security Software channels sales experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Key Account Specialist to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant Key Account sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities

• Assist team in IT planning and procurement
• Coordinate with equipment vendors and 3rd part suppliers
• Provide users with hardware/software support including network, Server and PC troubleshooting.
• Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The
• infrastructure covers office equipment like personal computers, network, servers, printers.
• Manages, administers and provides support for network infrastructure and network/firewall/VPN change requests.
• Manages IT infrastructure related projects and services.
• Overall responsible for, procure and maintain inventory of the necessary hardware
• Escalation point for IT operations matters, pertaining to system, network and voice services
• Manage network capacity and email administration such as creating/maintaining user ids and email addresses.
• Responsible for the stable operation of the in-house computer software systems and network connections.
• Other responsibilities / special projects will be assigned as required

Requirements

• Minimum Qualifications Higher Nitec in Computer Science/Infocommunication/Internetworking or related disciplines
• At least 1 year(s) of relevant experience in network & Internet services, computer & mobile devices and information system
• In-depth hands-on experience in configuring and troubleshooting routers and switches network equipment as well as FortiGate firewall and its implement in corporate as well as hosting networks.
• Linux, Mac and Windows Admin skills.
• Knowledge in managing and configuring virtualization environment, KVM, Hyper-V, Vmware.
• Admin experience in Office365, LDAP, Active Directory, AzureAD
• Experience with various open-source monitoring tools
• Excellent troubleshooting, problem-solving and analytical skills.
• Good communication skills
• Teamworking skills
• Willing to learn attitude
• 1 year contract (convertible to perm)

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

• Dynamic and Flexible Work Environment
• Opportunities for Growth and Development

About Our Client

Our client, a financial institution, is seeking to bring on board an IT Governance Specialist. This is an individual contributor position.

Job Description

As the IT Governance Specialist, your responsibilities include:

• Implementing and upholding the IT Technology Governance framework, policies, and procedures, taking into account relevant regulations and internal guidelines
• Devising and enacting strategies for information security along with corresponding IT security policies throughout the organization
• Continuous assessment of IT security protocols and measures to boost the company's security position.

The Successful Applicant

As a successful candidate, you will have the following:

• Bachelor's Degree in Computer Science or a relevant field
• At least 1-2 years of experience in IT Risk, Compliance, Audit and/or InfoSec within financial industry
• Cybersecurity certifications (CISA, CISM, CISSP and etc) are preferred
• Comprehensive understanding of MAS TRM, Data Privacy policies and standards.

What's on Offer

• Reputable and Stable Firm
• Excellent work culture

KEY RESPONSIBILITIES

· Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.

· Manage and maintain firewall systems, ensuring security policies and configurations are up to date.

· Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.

· Collaborate with cross-functional teams to implement network changes and upgrades.

· Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.

· Participate in the design and implementation of network solutions, ensuring scalability and reliability.

· Document network configurations, changes, and incidents according to standard procedures.

· Contribute to the continuous improvement of network support processes and best practices.

WHAT WE ARE LOOKING FOR:

· Proven experience in a network support role, with a strong focus on datacenter and building networks.

· In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.

· Proficiency in supporting a variety of network devices, including Cisco routers and switches.

· Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.

· Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.

· Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.

EA License No. - 14C6941

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

The purpose of this role is to provide senior change delivery support in driving the ongoing roadmap implementation, adoption and continuous improvement of an internal Employee Communications Application.

You are a change leader with experience in driving digital-first programmes across a global, complex and highly regulated organisation with experience in the rollout and adoption of enterprise platforms.

You will be a key member of an agile squad, driving implementation activities that progress the rollout of our internal communications platform across the organisation.

Key Roles & Responsibilities:

• Lead the design and implementation of the change management strategy for the Pulse, whilst ensuring alignment to other strategic initiatives
• Develop and activate the engagement strategy to generate excitement for the platform and to foster long-term adoption and community building
• Conduct change and business impact assessments to understand how project activities will affect the broader organisation
• Work closely with relevant functions like HR, IT and internal communications to deliver change enablers and drive forward the change agenda
• Coordinate with teams across the organisation to integrate the internal communications platform into relevant systems and support the decommission of existing communications platforms
• Identify blockers and implement innovative and pragmatic solutions to risks and issues that may arise
• Facilitate and champion best-in-class change delivery practice

Key Stakeholders

Internal

• Product Owner
• Agile Delivery Lead
• Group Digital Channels
• CABM COO Change Management
• Group Change
• Internal Communications Teams Stakeholders
• CABM teams in Group, regions and countries
• Technology, Transformation & Operations (TTO)
• Legal and Compliance Teams

External

• Implementation partners
• Creative / design agencies
• Technology partners

Requirements:

You are a skilled change professional with proven experience of leading large-scale digital or communications projects in multinational globally distributed organisations. You have experience of driving employee advocacy and positive brand sentiment through collaboration with digital teams in financial services or another industry.

• At least 8 year experience in a project or program change role
• At least 3 years in an agile environment (ideally Scrum)
• A high degree of personal initiative, with a drive and ability to meet challenging goals
• Ability to effectively engage with stakeholders across all levels of the organisation
• Full organisation awareness – ability to recognise unspoken limitations and cultural nuances
• Ability to perform well under pressure, with strong problem solving and negotiation skills
• Change managements certifications (e.g., APMG, CCMP)
• WorkVivo or other ECA implementation
• Highly organised with attention to detail
• Excellent communication skills (both written English and verbal)
• An effective problem solver and outcome-focussed
• International experience with strong cultural adaptability and ability to work with a variety of teams
• Positive “can do” attitude
• Flexible approach and attitude to work
• Managing multi-priorities
• Passionate about all things digital and can bring new ways of thinking and innovation to the team
• Have an audience centric mindset and passion for engaging with audiences through digital channels
• A can-do approach, and collaborative mindset
• Can drive projects and campaigns across channels and geographies
• Have worked in multinational corporations, agencies, or social networks – ideally with experience in regulated environments
• Have great stakeholder management skills, working across teams and functions

Roles & Responsibilities

• Single point of contact for all IT issues and escalations.
• Relationship Management able to engage and resolve IT infrastructure technical issues for senior executive VIP stakeholders with least turnaround time.
• Excellent troubleshooting skills on Windows 10, Azure, AD, SCCM, Ivanti and 0365.
• Experience of using elevated privileges.
• Extensive knowledge of Autopilot Intune Build.
• Hands on experience of SCCM Application Deployment.
• Hands on experience of managing Active Directory EUC GP Management.
• Hands on experience of Citrix Storefront and VDI provisioning.
• Prior experience of troubleshooting Zscaler VPN issues.
• Experience in modern EUC/services hosted on Azure.
• Good awareness of Ivanti Control App Controls.
• L1 support for Legal & General business applications (Bloomberg, Refinitiv Eikon, Lipper, Macrobond, Tradeweb).
• Experience of using GTA Remote Console and able to diagnose and resolve technical incidents remotely.
• Able to diagnose and resolve Dell Laptop Hardware faults.
• Able to resolve faults with all Microsoft Products such as Teams, MS Office and O365.
• Troubleshoot and resolve technical problems relating to facilities - wireless networks, peripheral device such as printers, scanners, and mobile/smart phones.
• Stakeholder and Vendor Management skills and able to work with global teams for resolution of incidents.

Must Have

• Excellent knowledge of Windows 10 O/S
• Excellent communication skills and able to converse with management at all levels.
• Troubleshooting skills and able to resolve problems independently.
• Good knowledge of AD and other EUC tools outlined above.
• Flexible working hours as per business requirements.
• ITIL Service Framework.

Good to Have

• Windows 10 Tech Support
• ITIL Certified
• Work Experience in Insurance Domain

JD for Bid Support Specialist

DSA is searching for a Bid Support Specialist to join our Singapore office to support our growing business in Singapore. You will be working closely with the Business Development Manager and Project Managers

Keeping our focus on growth, we are looking for self-driven individuals who can identify opportunities and are able to position the DSA brand and value to our customers.

Roles And Responsibilities

• Assist the new business department with the sales process
• Assist in all aspects and stages of the bid, including initiation and planning, kick-off, solution definition, content development, response consolidation, team reviews, quality control, management review and authorization, package and delivery, post-submission administration, bid revisions, bid awards and win/loss review.
• Deliver a weekly report on the status of open opportunities
• Ensure consistent bid documents across professional services bids.
• Ensure that the pre-sales and bid management workflows are followed, and documentation is stored in the proper location
• Ensure all submission documentation is properly completed and signed off by authorised signatories.
• Ensure proper documentation of every bid after tender submission.
• Coordinate with internal stakeholders and subject matter experts for inputs where necessary.
• Pose an understanding of client’s RFP/tender objective, client’s pain points and our competitive advantage.
• Support client pitches when necessary.
• Perform other related duties as requested.

Requirements

• Diploma/Degree in Finance/Accounting/Business/Management or related areas
• More than 2 years of relevant experience in government or commercial bids preferred
• Highly familiar in Microsoft Office Applications esp. Excel, PowerPoint
• Strong analytical and eye for detail
• Good communication and interpersonal skills
• Ability to work in fast pace and stressful environment
• Past working experience in IT sector or MNC is an advantage

NOTICE

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide us with the relevant personal data to fulfill the “Purposes” of collection, use and disclosure of your personal data by Decision Science Agency Pte Ltd, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.

You may refer to and access our website https://www.decision-science.com/#privacy-policy for more information.

Job Description

· Responsible for the organization and execution of maintenance, repairs and services on Bauer specialist foundation machinery and ancillary equipment

· Responsible for the loading, unloading and assembling processes of the heavy-duty special foundation machinery

· Ensuring compliance with the applicable standards, regulations and policies.

· Taking over the responsibility for the reporting system and documentation

· Responsible for the coordination and supervision of related work force and training of personnel

· Troubleshooting of mechanical, electrical and hydraulic components of heavy-duty machinery

Requirements

· Vocational training as Industrial Mechanic or Electronical Equipment Technology

· Long year experience as Mechanical Specialists on heavy duty machinery produced by Bauer such as BG drilling rigs and duty cycle cranes MC 96/MC 86/MC 64)

· Deep knowledge of Bauer special foundation machines and equipment, especially mechanical, electrical and hydraulic components

· Longstanding experience on international specialist foundation projects in such role

· Ability to communicate fluently in English in writing and speaking

Job Responsibilites and Qualification:

· Participate in requirements gathering and use case development;

· Minimum of 3 years of experience working with SailPoint technologies (IdentityIQ), concepts and features;

· Develop technical project plans and aid in project resourcing;

· Develop and execute test cases and test plans for SailPoint solutions;

· Development background (i.e. JAVA);

· Ability to communicate with all levels of the organization in comprehensive manner (i.e. translate and present technical information to business);

· Experience with IdentityIQ Administration and Implementation;

· Develop or contribute to technical project plans with regular tracking and reporting;

· Front end tech: Angular.js is ideal;

· Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;

· Strong IAM domain knowledge;

· Strong working knowledge of Java and the ability to write scripts.

Responsibilities :

• Responsible for sales & marketing of scientific, laboratory, research and testing instruments to the scientific research community and industries
• Engage key account customers, source out new accounts and other business opportunities
• Provide excellent customer service through product knowledge, handling inquiries and eventual sales order
• Managing product lines from strategic planning to tactical activities

Requirements:

• Degree in any Science discipline (Biochemistry, Molecular Biology, BioEngineering, Biomedical Engineering, Materials Science, Nanotechnology, Physics, Chemistry, Chemical Engineering, or related field)
• Preferably with at least 1 year of sales experience in the life-science, biomedical, pharmaceutical research institutions & industries
• Candidates without experience are welcome as training will be provided
• Dynamic, self-motivated with excellent interpersonal, comunication and presentation skills
• A team player who is resourceful and able to multi-task

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

We are offering an exciting opportunity for Principal Architect to join our innovative, fun and dynamic team. You’ll work alongside our Tech Hive to use your talents in software development, application architecture, design thinking and problem solving to help create rapid prototypes and enable the rapid acceleration of ideas. We are looking for someone who is a creative individual with deep technological expertise, business acumen and software development background. Ideally an individual who is resourceful, detail oriented, looking for the excitement that comes from working hard - and wants to work with a team who feels the same way. Your work will make a direct impact with our project teams and business stakeholders and provide technical expertise that enables innovation.

YOUR RESPONSIBILITIES:

• Provide strategic guidance: Collaborate with clients to understand their business objectives and develop architectural strategies to align technology solutions with their goals.
• Lead architectural projects: Lead the design, development, and implementation of complex and large-scale architectural projects, ensuring they meet client requirements, budget constraints, and industry best practices.
• Conduct assessments and audits: Evaluate existing technology systems, applications, and infrastructure to identify areas for improvement, recommend solutions, and provide guidance on architectural enhancements.
• Provide technical expertise: Serve as a subject matter expert in specific architectural domains, such as cloud computing, data analytics, cybersecurity, or enterprise architecture.
• Oversee architectural standards: Develop and maintain architectural standards, frameworks, and methodologies, ensuring consistency, scalability, and reusability across projects and clients.
• Collaborate with cross-functional teams: Work closely with project managers, developers, engineers, and other stakeholders to ensure effective collaboration, coordination, and delivery of architectural solutions.
• Mentor and guide junior architects: Provide guidance, mentorship, and technical leadership to junior architects and team members, fostering their professional growth and ensuring the quality of deliverables.
• Stay updated with industry trends: Continuously research and evaluate emerging technologies, trends, and best practices in the architectural field, incorporating innovative solutions into client engagements.
• Support business development: Collaborate with business development teams to identify new opportunities, contribute to proposals, and engage in client presentations or discussions.

WHO YOU ARE

• Education: Bachelor's or Master's degree in Architecture, Computer Science, Information Technology, or a related field. Additional certifications in relevant areas (e.g., TOGAF, AWS Certified Solutions Architect) are advantageous.
• Professional experience: Several years (typically 10+ years) of experience in IT architecture, including experience in a consulting or advisory role.
• Architectural expertise: In-depth knowledge and experience in various architectural domains, such as application architecture, infrastructure architecture, data architecture, or security architecture.
• Project leadership: Proven track record of successfully leading and delivering complex architectural projects, demonstrating strong project management skills and the ability to manage multiple initiatives simultaneously.
• Technical skills: Proficiency in relevant technologies, platforms, and tools, such as cloud computing (e.g., AWS, Azure), enterprise applications, databases, networking, and security.
• Strategic thinking: Ability to understand business needs, translate them into architectural strategies, and provide recommendations that align with organizational goals.
• Communication and collaboration: Excellent interpersonal, communication, and presentation skills to effectively communicate complex architectural concepts to technical and non-technical stakeholders and work collaboratively with cross-functional teams.
• Leadership and mentorship: Strong leadership skills with the ability to inspire, mentor, and guide junior architects and team members, fostering a positive and collaborative work environment.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.