Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

The Manager, IT DC Network is to effectively deliver stable, efficient, secure and best in class network

connectivity serving all business areas consuming network services, and to ensure that IT delivers

standardized systems and platforms for a stable, secure and efficient infrastructure for the Data Center

and other buildings.

The incumbent shall deliver IT systems to the business to efficiently support DC Operations, Security

Management and Data Center Delivery. The position shall enable the business areas responsible for, to

utilize the right IT solutions in the best manner in terms of efficiency and client focus.

Furthermore, this role shall define those standards for the IT infrastructure in alignment with all relevant

stakeholders including Security Management, Design & Engineering, Construction and Data Center

Delivery and he/she shall ensure compliance that these standards for both new buildings and retrofits are

implemented.

Main Responsibilities

• Technical and disciplinary management of the network team (Routers, Switches, WiFi, WAN lines, Rack and DC infrastructure, Network Access Control, DNS / DHCP / IP Address Management, Phone system (and telecom lines), Media and conference equipment) and DC IT infrastructure team.
• Responsible for the operation of the security systems in IT (Firewall, SIEM, VPN Gateway, Endpoint Protection, Vulnerability Scanner, Network Scan and Detection) as request and define by the IT Security team.
• Definition of IT standards for the areas of network, racks, cabling and construction requirements.
• Responsibility for the implementation according to the standard
• Responsibility for the management of purchasing as well as external suppliers
• Responsibility for adherence to schedules, especially timely ordering, and delivery.
• Reporting of status, projects, issues etc. to IT and Executive Management.
• Further development of the existing IT architecture
• Acting IT business partner for DC Operations, Security Management and Data Center Delivery
• Consult the business in the respective IT areas to identify best IT solutions to enhance business capabilities
• Management of group internal and external IT service providers and specialist groups
• Evaluation, coordination, and processing of change requests including demand management in those areas
• Responsibility for resource and delivery planning within the team
• Continuous improvement of existing processes and input in the definition of new processes
• Acting Project Manager within own area for bigger projects
• Central Budget Planning and Cost Control within own department to enhance overall efficiency
• Processing incidents and service requests in the ticket system (2nd level support)
• Participation in on-call duties

Professional Skills

• Diploma or Bachelor’s degree with a focus on (economic) computer science or equivalent work experience
• 5 or more years of professional experience in the area of network
• Experience in the management of a team would be beneficial but not mandatory
• Good communications and writing skills

Additional Requirements

• Very good knowledge and working experiences in the area of network
• Ability to quickly tap into and master new areas of responsibility
• Enforcement and persuasiveness
• High commitment and willingness to travel (10-20%)
• Integrative and independent work style, self-motivation, and team spirit
• Excellent Communication and presentation skills
• Strategic thinking individual with a structured and target-oriented approach

Bachelor’s degree in Computer Science, Information/ Infocom

Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses

hands-on’ knowledge and experience in end-to-end Software Development

Life Cycle;

c) Experience in IT project implementation, specifically on user requirements

gathering, IT business analysis, applic1ation solutioning, UI/UX design

and using automated testing software such as Tricentis TOSCA would be

an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or

ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and

communicate effectively with stakeholders to ensure business needs are

met; and

g) Experience in working under minimal supervision and to demonstrate

ability to ensure tasks are well completed and project is on schedule.

• Should have minimum of 6 months hands on experience in Java development / support.
• Poly Graduates (IT diploma) are highly preferred.
• Should have good communication and interpersonal skills.
• No work from home option is available for this job opportunity.
• Start Date for this position is on 2nd January 2025.

Our client is a renowned global real estate player with a rich history and diverse business segments encompassing residential properties, commercial properties, hospitality, and serviced apartments, with operations worldwide.

They are looking to hire an IT Audit lead to complement their team based in Singapore. The role involves planning, executing, and reporting on IT audits, reviews, and advisory work, leveraging data analytics to identify control gaps and improve internal controls, with additional ad-hoc IT consultancy and investigative responsibilities.

They are keen to speak to experienced IT auditors who have a solid understanding of internal controls and corporate governance, strong analytical, problem-solving, and data intuition skills, and are proficient in data analytics techniques.

Certifications such as CISA, CISSP, CPA, and PMP are preferred. Experience with analytical/visualization tools such as R, SAS, ACL, Tableau; and databases such as Oracle, SQL is desirable.

If you are interested in the above opportunities, we look forward to your resume in discretion at James Yalung - [email protected], together with a Linkedin invitation to connect http://linkedin.com/in/jamesyalung

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• 5 days, North, MNC
• $4000 - $4500, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 2 years of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

• Handle day-to-day operation
• Meet account SLA deliverables and reporting
• Manage customer escalation
• Manage operation team, operation cost and drive cost saving
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank working environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Working Location: Tuas / Jurong / Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

We are seeking a skilled and motivated IT Operations & Support Engineer with expertise in on-premises cloud virtualization and infrastructure management. This role is critical for ensuring robust performance, security, and reliability of our IT infrastructure, including virtualized environments, network components, and cloud services. The successful candidate will be responsible for managing, administering, and monitoring a wide range of infrastructure elements, conducting troubleshooting, performing capacity management, and supporting continuous operations.

Key Responsibilities:

1. Infrastructure Management & MonitoringManage, administer, and monitor all aspects of on-premises infrastructure, ensuring optimal performance and uptime.
   Build, configure, and troubleshoot infrastructure components as needed to support business requirements.
   Conduct capacity planning, generate reports, and recommend improvements.
   
2. Virtualization & Cloud ManagementProvision new virtual machines and cloud resources on request.
   Troubleshoot cloud-related issues, escalate to vendors or stakeholders when necessary.
   Ensure compliance with patch management policies and leverage scripting (e.g., PowerShell) for automation tasks.
   Administer and monitor AWS services, including EC2, CloudWatch, RDS, VPC, and Storage Services.
   
3. Networking & SecuritySupport and manage Nutanix HCI and network devices including Aruba & Cisco switches, A10 vThunder Load Balancers, and Checkpoint Firewalls.
   CRUD (Create, Read, Update, Delete) management and monitoring of devices to ensure reliable and secure operation.
   Administer Active Directory (AD), DNS, M365, MS Teams, and certificates, including external certificates.
   
4. System AdministrationSupport a mixed OS environment, primarily Windows (90%) with some Linux (10%).
   Provision and configure new machines, maintaining consistent performance across environments.
   Perform patch compliance checks and updates, utilizing patch management tools effectively.
   
5. Backup & Recovery ManagementManage Veeam backup solutions, including agent and policy configuration.
   Monitor backup status and troubleshoot any issues, escalating to vendors when needed.
   Support disaster recovery (DR) exercises and ensure backup processes align with recovery objectives.
   
6. Security & Monitoring ToolsPreferred experience with CyberArk, SolarWinds, and Tanium for enhanced security and monitoring.
   
7. IT Service Management (ITSM)Utilize ITSM/ITIL best practices and ServiceNow for incident, service request, and change management.
   Ensure ownership and timely resolution of tickets, with accurate updates and implementation of required changes.
   
8. Standby & Maintenance SupportParticipate in a 24x7 on-call rotation for incident response and planned maintenance activities.
   Complete rostered duties, planned maintenance, and provide timely support during scheduled DR exercises.
   

Key Qualifications:

• Experience: 3-5+ years in infrastructure administration, virtualization, and cloud management.
• Technical Skills:Proficiency in managing on-premises and cloud-based virtual environments.
  Working knowledge of Nutanix HCI, Aruba & Cisco Switches, A10 vThunder Load Balancer, and Checkpoint Firewall.
  Strong background in AD, DNS, M365, MS Teams, and certificate management.
  Familiarity with AWS (EC2, CloudWatch, RDS, VPC, Storage Services).
  Backup management using Veeam; knowledge of CyberArk, SolarWinds, Tanium is advantageous.
  Experience with scripting (PowerShell) for automation is preferred.
  Familiarity with ITSM/ITIL processes and hands-on experience with ServiceNow.
  
• Additional Skills:Strong problem-solving abilities and escalation management.
  Excellent written and verbal communication skills.
  Ability to work in a 24x7 standby rotation and handle high-priority issues as they arise.
  

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

Responsibilities

• Provide administrative support, undertaking clerical tasks such as typing, filing, making phone calls, data entry, handling email, etc.
• Preparation of reports.
• Maintain in-house computers
• Install, configure, and troubleshoot hardware and software systems
• Any ad-hoc administrative duties as assigned.
• Report to Admin Manager and Director.

Requirements:

• Diploma in any field.
• Competent in Microsoft Excel and Words.
• Experience as an IT Systems Administrator
• Good interpersonal skills and able to work independently.
• Able to commence work immediately or on short notice

Interested applicants, please send detailed resume together with current and expected salary

IT Support Engineer

• Salary Range: $4,000 - $4,500
• Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
• Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

· Responsible for purchasing physical/virtual software products from the Company’s various vendors;

· Execute full set of purchasing process (sourcing, RFQ, negotiation, shipping and follow-up on deliveries);

· Responsible for handling the day to day purchasing activities of the Company;

· Responsible for obtaining information/data regarding issues which may affect the purchasing lead times;

· In charge of maintaining the Company’s inventory integrity and assist in stock takes when required;

· In charge of tracking/monitoring the Company’s orders, ensuring that the goods/products are received timely;

· In charge of resolving purchasing issues examples late shipments, product quality, etc.;

· Responsible for documentation on purchasing activities (vendor code set-up, purchasing database maintenance, matching and submission of PO/PI/SO/Invoice to Accounts);

· Update weekly/monthly reports timely;

· All other ad-hoc duties as assigned.

Requirements:

· Minimum Diploma in any relevant field of studies;

· Minimum 1 year of relevant purchasing experience;

· Good team player and able to complete tasks assigned in shortest timeline;

· Strong sense of urgency, attention to details and highly responsible;

· Proficient in Excel and good with basic formulas & VLookUp;

· NAVision knowledge preferred;

· Able to start immediately or within short notice preferred;

Required language: English and Mandarin (coordinate with English and Chinese speaking suppliers).

Job Description:

• PC setup & troubleshooting, application setup & configurations for end-users
• Oversee the IT infrastructure and equipment which includes Print server, Desktops, Laptops & windows workstations
• Managing Active Directory, DNS, DHCP, IP Addressing, Group Policy
• SCCM Asset Management, WSUS Server & Patch Management
• Assist in maintenance of anti-virus platform for servers and client PCs, conduct test and deployment of Microsoft patches for servers and clients
• Review and monitor the IT infrastructure to ensure that it is secure and optimized
• Support network & server of the company, plan, recommend and implement improvement to the IT infrastructure of the company
• Perform Backup & Restoration
• File Server Access Management, Firewall and Security Administration
• Other Ad-hoc duties as assigned

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Computer Science, or Information Technology
• Preferably have 3 years of experience in IT operations, PC Support & Troubleshooting, infrastructure, network administration and end user support.
• Experience in Desktop, Laptop Support & Troubleshooting, O/s & Application configuration
• Experience in Windows10, Routers, Firewall, Switches, Wireless communication, WAN, FTP, Proxy
• Willing to perform Overtime

We regret that only shortlisted candidates will be notified.

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Job Description:

• Manage and configure computer network and IT infrastructure (Network, server, database, cloud etc.) to support and the day-to-day operations
• Establish and implement the best IT practices to ensure information security and data protection such as security policies, access control, vulnerability scan, penetration test etc. with proper documentation to ensure high level of information security and cybersecurity compliance
• Manage software, updates, system patches and hardware components and implement security measures. Regularly evaluate the potential risks to ensure IT systems (data storage, devices, Network) are safe and secure
• Provide technical support and resolve IT problems that the coworkers have with their IT systems, software or hardware
• Educating coworkers about network security and best practices for computer usage
• Other ad-hoc duties as assigned

Requirements:

• Diploma or Degree in computer science/IT/software engineering or a related field
• Min 3 years working experience in the similar positions. Professional certification (e.g. CCNS, CISSP, MCSE) will be a plus
• In-depth knowledge/experience on Windows OS, cybersecurity, Network management, or cutting-edge IT technology (AI/ML, cloud, cyber security etc.) would be an advantage
• Good communication ability, both written and verbal.
• Strong analytical, diagnostic, and problem-solving skills.
• Personable, professional demeanor, independent with minimum supervision

Our client is a multinational technology company and Southeast Asia's leading superapp.

Job Responsibilities:

• Collaborate with key stakeholders and support teams (both internal and external) to craft impactful user communications and engagement strategies that enhance user acquisition and build a positive brand image for their financial products.
• Spot new opportunities and take charge of designing and executing end-to-end campaigns and communications to drive business growth and meet key performance indicators.
• Produce high-quality content and materials that foster trust and loyalty in company’s financial products, ensuring every piece supports our overall objectives.
• Oversee marketing performance reporting, ROI tracking, and campaign analysis for driver initiatives, leveraging data to refine strategies and boost campaign effectiveness through a continuous test-and-learn approach.
• Coordinate seamlessly with creative, business, legal, compliance, and external partners; lead the execution of user lending communications and campaigns with excellence.

Job Requirements:

• Bachelor's degree or equivalent with 2- 3 years experience in entire marketing mix. Experience or knowledge of consumer lending products is a bonus
• Well-versed in the Singaporean marketing and media landscape, knowing precisely how and when to utilize various channels—whether above-the-line or below-the-line—to drive positive perception, educate consumers, and meet business KPIs.
• Should be proficient in making data-driven decisions and have a proven ability to analyze digital marketing metrics.
• Should be well versed with Adobe Creative Skills: Basic proficiency in Adobe Creative Suite (Photoshop, Illustrator, etc.)
• Should have good communication skills and be able to craft clear and engaging content

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Our Client:

Our client is one of the Japanese global leaders in the Engineering industry, specialising in M&E Construction projects. They are actively looking for an HR Specialist to join their team in Singapore.

The Responsibilities:

• Work closely with hiring managers and handle the entire recruitment process including supervising of one recruitment staff to fulfil hiring requirements within a reasonable timeframe
• Ensure HR is proactive in managing all hirings
• Monitor recruitment status and submit recruitment report to HR Manager
• Consider and implement the best sourcing scheme
• Chasing candidates' post-employment performance as part of the manpower analysis

The Requirements:

• Degree in HRM, Business Administration, or related discipline in Singapore
• Minimum 2-3 years of experience of in-house recruiter experience
• Construction industry experience is an added advantage
• Good knowledge of recruiting
• Fluent spoken and written English with strong presentation skills
• Pro-active and consistently seeking improvement
• Fast to grasp ideas, creative and able to work independently

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 112631

The Marketing Specialist is responsible for developing and implementing marketing strategies to promote our products and services, drive brand awareness, and generate leads.

Responsibilities:

• Develop Marketing Strategies:

Conduct market research to identify trends, competitor activities, and customer preferences.

• Campaign Planning and Execution:

Plan and execute integrated marketing campaigns across various channels, including digital, social media, email, and traditional marketing.

Monitor and analyze campaign performance, making data-driven adjustments to optimize results.

• Content Creation:

Generate compelling and engaging content for various marketing channels, including blog posts, social media updates, email campaigns, and more.

• Social Media Management:

Manage and grow the company's presence on social media platforms.

Create and schedule regular posts, engage with followers, and monitor social media analytics.

• Lead Generation:

Implement lead generation strategies to increase the quantity and quality of leads.

Collaborate with the sales team to ensure seamless lead handoff and conversion.

• Event Coordination:

Plan and coordinate marketing events, including webinars, trade shows, and conferences.

Evaluate the success of events and provide recommendations for improvement.

• Collaboration with Cross-functional Teams:

Work closely with sales, product development, and other teams to ensure marketing initiatives align with overall business objectives.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proficiency in digital marketing tools and platforms.
• Creative thinker with the ability to develop innovative marketing strategies.
• Results-driven and able to meet tight deadlines.

Our client is a leading player in the Asian Reinsurance market, renowned for its innovative risk solutions and exceptional client service. With a strong presence in the region, it offers a dynamic and supportive work environment that fosters growth and excellence. They are looking for a Facultative & Treaty Claims Manager to lead the team.

Your new role

• Oversee the entire claims process for facultative and treaty reinsurance, from intake to settlement
• Interpret policy terms, conditions, and limits to ensure accurate claims processing.
• Conduct thorough investigations to validate claims, gather necessary documentation, and assess coverage.
• Evaluate claim submissions to determine liability, coverage, and required reserves. Analyse claim trends to inform underwriting decisions.
• Negotiate claim settlements with stakeholders to achieve fair and timely resolutions.
• Maintain accurate claim records, ensuring regulatory compliance and company standards.
• Communicate effectively with internal teams, clients, and external partners to provide claim updates and resolve issues.
• Collaborate with external service providers to support claim investigations and settlement negotiations.
• Implement quality assurance processes to ensure accurate, efficient, and compliant claims handling.
• Stay up-to-date on regulatory developments and ensure adherence to applicable laws, regulations, and internal policies.

What you'll need to succeed

• Degree in a relevant field such as Insurance, Business, Finance, or related discipline.
• At least 8 years of experience in reinsurance claims management, including a minimum of 3 years in a leadership role, with a strong grasp of facultative and treaty reinsurance principles.
• Technical proficiency in claims processing systems, Microsoft Office, and other relevant software.
• Excellent analytical and problem-solving skills, with the ability to evaluate complex claims and make informed decisions.
• Strong negotiation, communication, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Meticulous attention to detail, with a focus on accuracy and quality

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Control & Instrumentation team as a key player in ensuring the reliable and efficient operation of their power plant's control systems and instrumentation.

Below are some of the key responsibilities for the role;

• Lead the execution of maintenance work, ensuring compliance with safety and regulatory requirements
• Respond to plant failures and forced outages, ensuring timely rectification and restoration
• Plan and execute plant overhaul activities with a focus on safety and timeliness
• Develop and implement modification and upgrading plans to enhance system reliability and availability
• Manage procurement and maintenance needs, including spare parts and external services
• Lead and develop a team of technical officers and technicians
• Demonstrate expertise in Control and Instrumentation, safety, and statutory requirements
• Showcase strong work ethics, analytical skills, and communication abilities
• Be available for emergency calls and participate in CERT team responses

What you'll need to succeed

The successful candidate, should have;

• Degree in Electronic & Electrical Engineering or equivalent
• Sound knowledge of Control and Instrumentation
• Good working knowledge of safety and statutory requirements
• Strong work ethics and team player mentality
• Analytical, technology, and communication skills
• Availability for standby and emergency calls
• Knowledge of cyber security (advantageous)
• Safety mindset and good workplace safety behavior

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

Client is an electricity distribution company in Singapore seeking to hire 2-year Executive Assistant in Metering Data Management.

Location: Kallang

Salary: up to $2,800 (+ sign-on bonus & completion bonus)

Work hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm

Your new role

· Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues

· Perform User acceptance testing for meter reading and billing system changes and upgrade activities

· Attend to enquiries via Case Activities, telephone and emails

· Any other ad-hoc duties as assigned by supervisor

What you'll need to succeed

· Diploma from a recognized institute

· Possess good knowledge in Microsoft Excel

· Possess good knowledge in SAP system would be advantageous

· Able to work well both independently and as part of a team in a dynamic environment

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Your new role

• Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues.
• Perform User acceptance testing for meter reading and billing system changes and upgrade activities.
• Attend to enquiries via Case Activities, telephone and emails

What you'll need to succeed

• Diploma from a recognized institute
• Possess good knowledge in Microsoft Excel
• Possess good knowledge in SAP system would be advantageous

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D