Our client is a statutory board of the Singapore government & provides great working opportunity and tailored support.

Working Location: BUGIS

JOB RESPONSIBILTIES:

• To process the full-suite of payroll for Sinagpore and overseas employees
• Process monthly benefit claims for all employees
• To upload accruals, post general ledgers, prepare secondment billings and process payments, accounts clearance,
• handle audit queries and system testing for changes relating to payroll and claims;
• To verify timesheets and process invoices
• Any other tasks related to this role

JOB REQUIREMENTS:

• At least Diploma or equivalent
• Experience using SAP HR is preferred
• Tech-savvy with good proficiency in Microsoft Office and technology tools
• Strong aptitude to learn quickly and pick up new skills, highly adaptable
• Meticulous, detail-oriented and organized
• Independent and good team player

Key Highlight:

• Great exposure to the government sector.
• Contract Duration: 12 months
• Nearest MRT: Jurong East
• Salary: Up to $2,490 per month

Key Responsibilities:

• The integration of financial records from revenue systems to Workday.
• Implementation of Central ePayment Gateway.
• System migration activities.
• Follow up on system integration issues.
• Finance digitalisation / automation projects.

Key Requirements:

• Only Singaporeans
• Diploma/Degree in Information Technology, Accountancy or any related field
• Experience working in ERP implementation project especially on user requirements gathering and testing of IT systems will be an added advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

JOB DESCRIPTION & RESPONSIBILITIES

You will be part of the Alert Monitoring Team, to monitor pro-active and reactive alerts coming from various tools, perform 24 x 7 shift duties on rotation to support monitoring functions in BMC Control-M platform.

• Monitoring – scrutinizing alerts received from our various tools and ensuring that they are properly logged and worked on.
• Incident Ticket Management – entering alerts into ticketing tool (Remedy) and updating these tickets as necessary.
• Escalation – contacting various support teams as necessary to ensure alerts are properly managed.
• Automation – look into ways to automate repetitive tasks and work with vendors and internal parties to implement automated solutions.
• Process Improvement – continuously review current processes to identify rooms for improvement including automation and job optimization.
• Documentation – create and update documentation related to Operations Monitoring
• Audit – ensure that all documentations used by the team including processes, SOP’s and work instructions are complete, accurate and up to date.
• Reporting and Communications – create and distribute reports and communications related to Operations Monitoring.

JOB REQUIREMENTS/QUALIFICATION

• Diploma or Degree in IT, Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• At least 2 years of working experience in Job Monitoring Operations
• Information Technology Infrastructure Library (ITIL) foundation certification
• Able to communicate with all levels of the organization from senior management, junior staff and technical personnel.
• Able to work in a 24x7 shift roster
• Knowledgeable in using Microsoft Excel formulas, pivot tables and macros for creating and automating reports
• Experience in BMC Control-M platform

DESIRED SKILLS

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

We are seeking a highly skilled and motivated Cloud Security Specialist to join our dynamic team and play a pivotal role in ensuring the security, integrity, and compliance of our cloud-based systems and applications. As a Cloud Security Specialist, you will work collaboratively with cross-functional teams to design, implement, and maintain robust security measures that protect our organisation's assets and data in cloud environments.

• Cloud Security Strategy: Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Security Architecture: Collaborate with engineering teams to design and implement common cloud security architectures, ensuring principles of least privilege, zero trust, defense in depth, and security by design.

• Infrastructure Security: Implement and manage security controls for cloud infrastructure components, including networks, virtual machines, containers, and serverless services. Apply security groups, network segmentation, and encryption to safeguard data in transit and at rest.

• Identity and Access Management (IAM): Design and enforce robust IAM policies to manage user access, authentication, authorisation, and privilege escalation within cloud environments.

• Security Monitoring and Incident Response: Set up and manage continuous security monitoring, threat detection, and incident response processes for cloud environments. Respond to security incidents, perform root cause analysis, and implement preventive measures.

• Vulnerability Management: Conduct regular vulnerability assessments to identify and remediate security weaknesses. Know how to apply patches and updates in a timely manner.

• Security Compliance: Ensure and assess cloud environments adhere to relevant government ICT/SS compliance frameworks and regulations.

• Security Automation: Build and maintain security automation scripts and tools to streamline security processes such as provisioning, configuration management, and incident response.

You will be a Great Fit if you:

• Have experience (2+ years) in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Understand cloud security principles, including network security, encryption, identity and access management, and security monitoring.

• Are proficient in security tools such as intrusion detection/prevention systems, SIEM, vulnerability scanners, network firewalls, and web application firewalls.

• Have implemented security best practices within Infrastructure-as-Code frameworks (e.g. Terraform, CloudFormation, Ansible) to ensure secure infrastructure provisioning and configuration management.

Good to Have:

• Relevant professional certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, or equivalent.

• Proficiency in scripting or programming languages (e.g., Python, PowerShell) for security automation and orchestration.

• Experience in using containerisation technologies, such as Docker, Kubernetes, AWS ECS, and knowledge in securing containers.

• Proficiency in implementing DevSecOps and CI/CD pipelines, with experience in relevant CI technologies such as Git, Gitlab, and Jenkins. Hands-on experience with security testing tools (e.g., SAST, DAST, SCA) and vulnerability management.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14186924/31421e83-cc31-1ede-aabf-3cb902d9f26c

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

We are looking for an experienced Project Manager to join our team. The ideal candidate will have a proven track record of delivering successful digital products, experience with agile scrum delivery, and be well-versed in working with innovation teams.

This team is created to facilitate healthcare innovation growth, enablement and introduce new ways of working, so that healthcare challenges can addressed rapidly in this fast paced era.

The selected candidate will work with innovators, UX designers, strategists, design researchers.

This team is designed to be the first port of call for focused on using a design thinking, co-creation and rapid prototyping approach for IHIS to innovate and deliver practical and experience centric solutions for issues and challenges faced in the public healthcare system.

Responsibilities:

· Leads project planning, execution, monitoring,and controlling for digital product development

· Collaborates with cross-functional teams todevelop and manage project scope, timelines, and budgets

· Identifies and manages project risks and issues

· Manages and motivates project teams to deliverquality work on time and within budget

· Acts as the main point of contact for allstakeholders and communicates project status, progress, and issues effectively

· Identifies opportunities for product improvementand aligns the product with company strategy and goals

· Ensures digital product meets quality standardsand is delivered on time and within budget

· Coaches the team in Agile Scrum values andprinciples

· Facilitates backlog grooming, daily stand-ups,iteration and sprint planning, sprint reviews, retrospectives & releaseplanning

· Manages & actively resolves impediments in atimely manner, including impediments outside of the Scrum team

· Identifies team dependencies and actively plansto ensure they don’t negatively impact the performance of the Scrum team

· Builds a trusting and safe environment whereproblems can be raised with an emphasis on problem solving

· Tracks and ruthlessly manages Scrum metrics topro-actively course correct, capacity plan and ensure highest value items aredelivered first

· Ensures scaled Agile alignment by participatingin Scrum of Scrum ceremonies

· Manages conflicts, challenges and dynamicbusiness requirements to keep development, velocity & value delivered perSprint at high levels

· Conducts post-mortem and root cause analysis tohelp teams continuously improve their practices to ensure maximum productivity

· Supports the education of Scrum practices acrossthe organization and into other teams that can benefit from Scrum

· Understands and embeds DevOps practices

· Facilitates getting the work done withoutcoercion, assigning or dictating work.

Requirements

· Bachelor's degree in computerscience, engineering, business administration, or a related field

· 5+ years of experience as aproject manager, with a focus on digital product development

· Proven experience in deliveringsuccessful digital products using agile scrum delivery methodologies

· Strong leadership, communication,and interpersonal skills

· Experience working withcross-functional teams, including developers, designers, and testers

· Ability to manage multipleprojects simultaneously and prioritize tasks effectively

· Experience working withinnovation teams and developing innovative solutions to complex problems

· Strong problem-solving skillsand ability to make sound decisions in a fast-paced environment

Familiarity with project management software,such as Jira, Asana, or Trello

Clinical Specialist (Electrophysiology)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. With over $93B in 2021 sales, they have more than 140,000 employees across 60 countries with a heritage of more than 130 years.

BRIEF DESCRIPTION OF ROLE:

The Senior Clinical Specialist is responsible for building relationships with key accounts and provides a clinical support majorly in Singapore. The position will develop business opportunities across the organization Medical range of products with the objective of leading the clinical support and migrating Biosense Webster new product for Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence.

JOB RESPONSIBILITIES

• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Provide a clinical support in Singapore for 3D mapping procedures.
• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand.
• Identify development opportunities and increase unit growth, profitability and market share for target customers.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, marketing and franchise teams and other organization Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate organization Medical from competitors.
• Work closely with marketing team in New product launch, meetings, training.
• Run Training for the Electrophysiology Techs.
• Reporting on cases.
• Work closely with Regional Marketing Manager and Regional Clinical Education Manager to ensure regional activities, launch readiness and use post-launch measurements to effectively deliver launch plans within an allocated territory.
• Work closely with Regional Clinical Education Manager to ensure regional Professional Education activities are well executed.
• To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

REQUIREMENTS

• Diploma / Bachelor degree in Medical Technology or Biomedical Sciences with 1-2 years of Electrophysiology experience
• Nurses / EP tech with relevant experience in Electrophysiology
• CEPIA (Australia) / IBHRE (USA) certification is desirable.
• You are to take on duties for emergency operations at the hospital including weekends and extended hours when required.
• Must be able to work under fast paced environment

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

• Good communication and problem-solving skills.
• Excellent interpersonal skills. Should be able to work with other team members and should be a good team player.
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered.
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities
• Maintaining Assets tracking and movement
• Broadcasting of Patches and Scheduled Maintenance. Formal Communication drafting knowledge is mandate.
• Logging case and escalating to engineers, Email Transactions.
• Knowledge of BSM / CA / ITSM is must.
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well
• Proficient in Microsoft Office applications particularly in MS – Excel (must have knowledge of PIVOTs and Charts), minimum basic knowledge on Windows 10.
• SharePoint experience is must and Candidate must have knowledge on how to maintain database and forms in SharePoint.
• Data Entry is one of the key deliverables hence must know how to maintain Excel and SharePoint Database.
• Having knowledge on WOG (Government) domain is appreciated.

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

• Installing, upgrading, and maintaining hardware and software on user workstations and laptops.
• Maintaining various IT equipment including servers, workstations, laptops, printers, routers, firewalls, and other office equipment.
• Troubleshooting IT problems reported by users and assisting in daily IT operations.
• Ensuring the stability and security of the network and minimizing downtime.
• Implementing effective backup and disaster recovery procedures and supporting legacy systems.
• Providing system support and carrying out system requirement studies.
• Managing relationships with IT suppliers and vendors for IT infrastructure purchasing.
• Generating an inventory list for IT assets and software licensing.
• Managing users' email accounts.
• Ensuring that all IT systems governance follows corporate standards.
• Other ad-hoc duties as and when required.

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Nitec / Diploma in IT, Computer Engineering or relevant
• Welcome entry level (Training provided from basic)
• Require security clearance
• Ability to lift and move computer equipment, including desktops and monitors.
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East and Central areas)
• Salary $2000 - $2500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon.

S&P Global Market Intelligence

The Role: Senior Product Specialist, APAC Fixed Income

The Team:

Evaluated Bond service covers all major countries and currencies throughout Europe and North America and is expanding aggressively in the Asia Pacific markets. Our mission is to provide our clients with the highest quality of market data that can be used to support multiple business processes. Our next generation evaluation models provide unparalleled transparency to the marketplace.

The Impact:

This position will be for someone with a good understanding of how fixed income instruments are priced with special focus on corporate, government bonds and ABS. The successful candidate will be expected to perform pricing operations, analytics and become a credit product specialist in the designated area. Operational tasks such as data delivery, customer support, and client relationships will also be part of this role. SQL and VBA programming is also required to help develop and further enhance existing excel based tool kits.

Responsibilities:

· Responsible for accurately pricing various sectors of the APAC fixed income market using proprietary models

· Perform credit spread analysis and dealers quote research

· Analyze primary and secondary markets

· Maintain existing pricing models as well as increase sector coverage

· Assist and support all bond pricing/fixed income related projects

· Manage client challenges and general customer support

What We’re Looking For:

· Bachelor’s degree in Finance or Economics

· 4-6 years’ related experience and solid understanding of fixed income instruments, structured finance and loans

· Ability to engage and present to clients of all levels of seniority

· Ability to monitor macro and micro credit events and apply to daily workflow

· Strong analytical and programming skills in VBA and SQL is essential

· Excellent attention to details in writing and programming

· Japanese and Chinese skills are desirable but not essential

S&P Global Grade (relevant for internal applicants only): 9

The Location: Singapore

About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

#LI-CC2

• Opportunity to work on a Global Implementation
• Newly created role

About Our Client

The client is a Singapore-based company strategically expanding its IT operations. With a robust IT team headquartered in Singapore, they are poised for continued growth and success in the technology landscape..

Job Description

As an IT Service Manager, you will be responsible for:

• Managing a team of help desk team members to provide HQ IT helpdesk requirements.
• Managing escalations and ensuring any issues are resolved in a timely manner.
• Making recommendations to improve operational efficiency.
• Administer ISD document repository and activities
• Liaison with HR and Admin on ISD team training and Company admin functions
• Compliance with Safety and Environment policies.

The Successful Applicant

At least 5 years experience in managing senior executive IT helpdesk requirements and IT functions

• In-depth knowledge of IT service management frameworks and best practices (e.g., ITIL).
• Familiarity with ITSM tools and technologies.

What's on Offer

This role offers excellent benefits and a work-from-home arrangement while focusing entirely on business partnering.

Distribution Specialist based in Singapore

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Distribution Specialist controls and ensures correct and compliant daily operation of the Singapore GDC Global Distribution Center to ensure correct on time delivery of replenishment orders to the countries it serves. To support correct functioning of the GDC, job holder also holds the responsibility for GDC Master Data quality, stock accuracy and availability. Through application of operational excellence and process development job holder guides the GDC through maturity stages from initially a simple cross docking operation to a fully functional pick pack ship operation with value-add services. The Singapore GDC Distribution Specialist is the key person for Supply Chain related Quality & Regulatory topics in Singapore.

Responsibilities:

Control the GDC Operation

• Key task of the Distribution Specialist is to ensure efficient and effective operation of the Singapore GDC. This includes control and guidance of the 3PL solution according to agreed service levels and standards. Over time the GDC will develop from a simple cross-docking operation to a fully operational pick, pack ship operation. Job holder will be required to guide this evolution process for the GDC.

Stock Accuracy and Control

• As the process owner in the APAC GDC the he/she is responsible for stock control and accuracy in all processes, ensure compliance with the requirement of SOX and regularly monitor 3PL performance in this area.

Overall Master Data Control for the Singapore GDC

• Master Data plays a key role in the overall operation and functionality of the Singapore GDC. As data exists in multiple systems and need to be transacted through various ERP solutions strict control is essential to the operation. Work closely with the Global Master Data team on the data governance, with the countries served by the GDC and with the GDC suppliers on the content of the data. Product master data in AX is required to be set up in synchronisation with the market processes.

GDC Service Level Performance

• This role monitors and reports the GDC service performance. Where needed corrective actions will be initiated and followed up.\

Operational Excellence and Process Development for the Singapore Supply Chain

• This role will drive the operational excellence and process development for the overall GDC. Lean methodologies, GMP and GDP principles will apply to deliver to the improvement goals. The job holder makes sure the GDC operates in full compliance with local regulation, global regulations and Smith & Nephew policies and practices.

Value-add services (e.g. Labelling, Inserts)

• Post go-live several value-add services can be run from the Singapore GDC. This function will evaluate, recommend, and initiate via appropriate business cases the use of these services.

Occupational Health, Safety & Environment (HSE) / Quality responsibility

• Complies with all HSE and quality policies and procedures as required by job function and completes all required HSE and quality training.

Requirements:

• Minimum 3 to 5 years’ experience in operational roles.
• Organizational skills and methodical approach
• Ability to drive continuous improvement
• Ability to work under pressure and meet deadlines often with conflicting priorities
• Time management skills
• High attention to detail and accurate with numbers
• Pragmatic problem-solving skills

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.

Roles and Responsibilities:

• Supporting trading platforms for Derivatives (Futures, Options) and FX
• User ID creation, Account Tagging and Order Routing Enablement for all trading platform
• Perform technical onboarding assistance for DMA (Direct Market Access) clients
• Handle queries of trading connectivity, DMA systems, data centres, Exchange co-location
• Participate in projects which include new systems (end-to-end) on-boarding, trading platforms, market data, etc
• Improve/implement new Exchange gateways on existing and new trading systems (CQG, TT, STELLAR etc)
• Communicate with traders & client to pinpoint technical issues
• Market data Reporting and Enablement for trading platforms

Requirements:

• Preferably 1 years' experience in Derivatives and FX Market Access and Connectivity
• Possess good working knowledge of Electronic Trading systems (CQG, TT, STELLAR)
• Good understanding of FIX protocol and customized connectivity solutions (bridges etc)
• Able to work on rotating shift and Public Holiday

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

“Discover the team behind the scenes”

The team of Customer Engagement Specialists is committed to delivering exceptional customer service. They operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions. As a Customer Engagement Specialist, the role involves being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents. This role plays a pivotal part in ensuring a positive customer experience and efficient document collection.

"Role Sneak Peek"

Your primary responsibility is to provide top-notch customer service while also employing your sales-driven skills daily.

You have the flexibility to use a range of different sales tactics in conversations to meet departmental KPIs. This role encompasses being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience."

"Workday Activities"

The daily routine of a Customer Engagement Specialist involves answering customer inquiries through various channels, including calls, email, and chat. This role focuses on clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs. Sales skills are applied to identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

"The Essential Qualities"

You must possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience. You should prioritize a customer-centric approach, displaying a strong commitment to delivering exceptional service. Additionally, excellent communication and persuasive skills are essential for success in this role.

"Valuable Additions"

It's advantageous to possess prior sales experience, even if it's from a different industry. A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Working Hours:

• 10 am - 7.30 pm
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

OUR COMPANY

In Technical Support, our vision is to delight customers with speedy responses. As a Support Specialist you are responsible for support cases for our customers. The team adheres to a touch-and-hold Support model operating from a single global queue. The breadth of product knowledge that you will obtain in this role is unsurpassed. While you will own the entire case lifecycle, you are also granted access to Subject Matter Experts throughout the organization. Note that we resolve every case with a knowledge article, making it easy for customers to find answers to their questions without opening a case. There will be times when existing literature does not address your case, so you will craft a new knowledge article to help your customer resolve their case.

Our team metrics highlight our industry leadership, notably First Response Time of 2.3 hours and Customer Satisfaction scores averaging 4.8 on a scale of 5.0. In Technical Support we have a pre-defined career track that recognizes your achievements and rewards you for your contributions.

WHAT YOU WILL DO

• Triage & Managing the Queue - ensure that inbound cases have the correct values in key fields: Severity, Category, Subcategory, and Case Synopsis. And also verify the contact and hotel information.
• Self-assignment - you will assign yourself cases from the queue not only in areas where you have expertise, but in subjects that will challenge you and help you grow.
• Case Management - We do not follow a tiered support structure; rather, you will own each case from Opening to Resolution. By relying on Training, Playbooks, Knowledge, and Peers, you will quickly learn to troubleshoot and resolve cases across all Duetto products.
• Escalations - You will need to document product defects (using written text and video content) for escalation to R&D. You must be able to articulate Expected Behavior, Actual Behavior, and Repro Steps to Engineering.
• Once you have on-boarded for one year and have become an independent contributor, you may be eligible for promotion to Senior Specialist. Senior Specialists have the following added responsibilities: peer review of knowledge articles, peer review of case escalations, and system monitoring (using tools such as sentry.io, sumologic.com, etc.)

QUALIFICATIONS

• University degree
• 2+ years experience in Hospitality or Hospitality Technology
• Client Centered Approach and Professional Orientation
• Self-driven, motivated over-achievers will fit well with our team culture
• Good team player, flexible and a positive attitude
• Intelligent, problem solvers will be successful when troubleshooting complex, technical issues
• The ability to articulate a path to resolution in written English is crucial to success in this role
• We need professionals who can defuse volatile situations
• 50% of our cases are issues dealing with integrations and data quality, so you must be strong analytically.Familiarity with XML is a big plus.
  Ability to manage large complex spreadsheets and familiarity with XMl is a huge plus.
  

PREFERENCES

• University Degree
• Experience with ticketing systems (Service Cloud, JIRA, etc.)
• Hotel experience in Front Office, Sales, Reservations or Revenue Management
• Ability to work under pressure

About Duetto

We are a team of passionate hospitality and technology professionals delivering a modern platform to hoteliers in over 60 countries. Our solutions address the biggest problems faced by the hospitality industry by simplifying distribution complexity and optimizing profitability with unique and powerful applications that increase conversion, guest loyalty, operational efficiency and revenue. Our goal is to become the most trusted, effective and widely used hotel technology company in the world. Founded in 2012, Duetto is headquartered in San Francisco with offices in Las Vegas, London, Singapore and Buenos Aires. Duetto is backed by leading investors: Warburg Pincus, Accel Partners, Icon Ven Icon Ventures, and Battery Ventures. If you want to be a part of a fast-growing company, working with amazing people tackling big challenges in a massive industry, then Duetto is looking for you.

Apply here

https://boards.greenhouse.io/duettoresearch/jobs/5375157

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Our Client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Full Stack Engineer (Ruby on Rail) to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Maintain high standards and creating scalable processes and support product management efforts.
• Participate in technical interview process of hiring new engineers.
• Responsible for designing and architect existing or new systems and platforms.
• Responsible for high-quality code and provide production-ready assurances through tests or QA
• Responsible and collaborate through code reviews and pair programming
• Coach the team to be proficient in testing and completing the work by documenting all necessary information to the product manager or stakeholder.
• Any ad-hoc duty as assigned.

Requirements

• Min Degree in IT or Computer Science
• Experience in Ruby on Rails framework, React JavaScript / Typescript.
• Proficient in writing tests with RSpec.
• Sounded knowledge of command line and toolchains (e.g. Zsh, Vim, Tmux).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Key Account Specialist to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant Key Account sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Requisition ID: R000053006
Job Location: Singapore - Jurong Island

To submit application, please click below posting link or copy and paste to a new browser:

https://chevron.wd5.myworkdayjobs.com/jobs/job/Singapore-Central-Singapore-Singapore/Process-Safety-and-OE-Specialist_R000053006

Responsibilities for this position may include but are not limited to:

Facilitate the implementation, compliance, communication, and continual improvement of the Process Safety (PS) & Operational Excellence (OE) Management program.

Process Safety

Facilitate PHA & LOPA for process units on a Cyclic schedule, Capital projects and Management of Change (MOC).

Manage the Facility's Risk Management Program, which includes the Risk Management Metrics, Bow Tie diagrams, Safety Critical Interlocks & Alarms and Risk Reduction plan.

Facilitate Safety Case, Consequence Modelling and Quantitative Risk Assessments (QRA).

Build TechSafe risk assessment fluency and competency in the organization.

OE MSC advisor (Operation Excellence Management System Cycle)

Facilitate & manage the OE Management System (OEMS).

Facilitate the OE Safeguard Assurance program.

Align with OE Leadership Team (OELT) and OE Process sponsors and advisors on the development of the OE business plan.

Provide support to line function leaders to improve the effective application of OE processes using MSC self-assessment tools.

Conduct OE field review to assess effectiveness of OE implementation and provide recommendation for continual improvement.

Build fluency and competency of the OE Management System Cycle (MSC).

Required Qualifications

Bachelor’s degree in engineering.

5 years of experience in refinery, petrochemical or chemical industry.

Strong facilitation and communications skills.

Able to work independently and a team player.

Certified PHA and LOPA facilitator will be an advantage.

Familiar with Chevron Operation Excellence Management System (OEMS) will be an advantage.

Demonstrate "We Lead" behaviors.

About the Company

My client is a leading renowned conglomerate which serves as a bridge between workers and employers, they help to connect with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions, by supporting nation-wide manpower and skills upgrading initiatives. With their rapid growth and expansion, they are currently looking for a dynamic practitioner to join their ranks.

About the Job

As the Principal Specialist for Planning & Strategy, you will assist the Deputy Director to manage a team to work on facilitating discussions and developing effective measures and strategies for the organisation’s needs.

• Negotiate, coordinate, and liaise with both internal and external stakeholders
• Conduct relevant studies of industry groups, worker segments, overall employment and employability landscape, and/or ad hoc studies to identify latest trends and opportunities
• Assists to support the senior management with new matters that arise by making sense of emerging issues and gaps that do not fit neatly into categories, as well as corporate and strategy matters, including monitoring and tracking KPIs
• Organize and conduct annual corporate planning sessions and seminars, as well as ad hoc brainstorming sessions to conceptualize the overall workplan
• Communicate the overall corporate strategy, provide analysis and relevant insights to support and guide management in decision-making
• Prepare and present regular reports and topical presentations to the senior management, involved in staffing work; which encompasses preparing Minutes Writing for the senior management
• Oversee, maintain and track clean data to be utilized for data analysis
• Other duties assigned

about the team

Reporting to the Deputy Director directly, you will be involved in engaging multiple stakeholders including government agencies, conducting evidence-based studies and analysis and implementing effective strategies.

Skills & Qualifications Required

To be a successful candidate, you should possess at least a Bachelor Degree in Business/ Human Resources or within areas of discipline, with at least 6-8 years of relevant experience in planning and strategy formulation, with strong project management and negotiation skills.

To apply online, please use the “apply” function, alternatively, you may contact Gwendelyn at 6510 1350.

(EA: 94C3609/R2198474)