•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

The incumbent for this position will be the key administrator for the MSc Mechanical Engineering programme in the School of Mechanical and Aerospace Engineering. The incumbent will also assist with other functional tasks for the Graduate Studies Office, as required.

Job Description

• Administrate all processes from admissions to matriculation, coursework and graduation pertaining to the assigned MSc programme.

• Manage and attend to administrative processes pertaining to MSc dissertation submission and examination.

• Attend to procurement requests and work requests for the Graduate Studies Office.

• Contribute to and support events organized by the Graduate Studies Office such as Orientation and Welcome sessions, Workshops, Alumni networking event, Industry Seminar series, Graduation Dinner, Programme Retreat, and any Overseas Outreach trips.

• Attend to enquiries by prospective students, current students, and faculty.

• Facilitate preparation of data and statistics as and when required.

Requirements

• Bachelor’s degree, or Diploma with 3-5 years of relevant work experience, preferably in student administration services

• Effective communication and organisational skills

• Event planning and management

• Critical thinking and problem-solving skills

• Detail-oriented

• Good interpersonal skills

• Proficiency in Microsoft Office applications

Events Executive [RSIS]

The S. Rajaratnam School of International Studies (RSIS), a Graduate School of Nanyang Technological University (NTU), is a leading professional school of international affairs and policy-oriented think tank. The School invites suitably qualified individuals for the position of:

EVENTS EXECUTIVE

The successful candidate will report to the Head of Events and assume the following responsibilities:

• Provide administrative support for RSIS’ Events Unit;
• Assume the role of Event Lead for events;
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls;
• Monitor the progress of event planning and execution;
• Ensure the event administrative and operational requirements are met; and
• Ensure compliance with RSIS and NTU policies and regulations.

Requirements:

• Degree/Diploma with minimum 3 years’ relevant experience.
• Strong communication, organisational and interpersonal skills.
• Proficiency in MS Office applications.
• Proficiency in virtual events software is preferred.
• Knowledge of ITQ/ITT process for procurement of goods and services is preferred.

All applicants should submit the following:

• A cover letter specifying how your qualifications match the job description; and
• A detailed curriculum vitae.

We regret that only shortlisted candidates will be notified.

For further information about RSIS, please visit our website: www.rsis.edu.sg.

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. 

The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at alumni residing overseas. These events and programs are organised by OAE, the schools and departments and alumni associations to create and maintain pathways for alumni participation that advance the goals of the University.  The key strategic objective for the team is to nurture strong alumni relations with the growing Overseas Alumni Associations & Alumni Circles.

Key Responsibilities:

Facilitate the formation of overseas NTU Alumni Associations, reconnect with associations which are inactive and render support to strengthen their ties with their alma mater.

• Support alumni programmes to engage with alumni in Singapore and overseas.

• Support the team to curate and organise global and regional alumni engagement programmes such as China or Regional Conference and events in collaboration with colleges and departments as well as overseas alumni associations.

• Coordinate NTU Senior Management’s visit to engage with overseas alumni.

• Administrative works such as alumni correspondences, procurements and payments.

Key Requirements:

• Bachelor's degree in a related field

• A self-starter who is resourceful, committed and has strong interpersonal skills

• Strong verbal and written communication skills

• Good project management experience and able to multi-task in a fast-paced environment

• Willing to travel, and work during weekend

The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

The NTU Office of Admissions (OA), an office within the Students and Academic Services Department, is organised in the four key functional areas that support the university’s quest in recruiting quality students to pursue their undergraduate and/or graduate education.  These four areas are Undergraduate Admissions, Graduate Admissions, Talent Outreach and Marketing and Operations. ​

Responsibilities

• Create visually appealing designs (digital and printed) for admissions related publicity materials, such as brochures, postcards, eDMs, posters, banners, event e-invite etc.
• Assist to coordinate the production of admissions and scholarship brochures.
• Assist to update and seek clearance for contents of the Minimum Subject Requirement brochures.
• Assist in maintaining brand consistency across all design projects.
• Assist in checking all graphics related to the publicity of the Open House during design and production process, and on site for set-up day.
• Assist in preparing/updating SOP on production for all publications.
• Prepare and maintain proper records of design files, assets and projects documentation for all publications and graphics for events.
• Assist in event registration for outreach events.
• Process payment to students ambassadors for events, maintain and keep track of Time-Off e-system records as well as assist in other administrative matters.

Requirements

• Diploma in Graphic Design, Visual Communication or equivalent.
• At least 3 years of experience in designing visuals/artwork for both printed and digital platform.
• Strong understanding of design principles, typography, colour theory and motion graphics.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other design tools.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
• Basic knowledge of HTML, CSS and web design.
• Knowledge of video creation and editing software.
• Good verbal and written communication skills.
• Creative, meticulous and a great eye for aesthetics.
• Positive attitude to work with ability to handle multiple projects concurrently.
• Strong team player.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles payments and other student-related financial matters for the institute. Your responsibilities will include:

• Administering Financial Aid schemes, e.g. PSEA, CPF, Mendaki, Tuition Fee loan, Study loan, scholarships and bursaries.
• Checking that payment transactions (e.g. supplier invoices, student claims) have appropriate certification and approvals before processing payments.
• Handling the financial accounts, preparing GST, audit schedules and financial statements for NIE Student Union.
• Responding timely to enquiries pertaining to student matters.
• Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.
• Handling ad hoc duties as assigned.

Requirements

• A Polytechnic Diploma in Accountancy or its equivalent.
• 2 or 3 years of working experience in accounting.
• Organized and meticulous in handling numbers and data.
• A team player with a positive working attitude and is willing to learn and adapt.
• Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.
• Experience in SAP would be an added advantage.
• Able to adhere to timelines.

Closing Date

The closing date of the advertisement is 3 January 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

• To ensure an efficient operation of graduate studies (pre-admission) and research processes.
• Support on admission and coordinate orientation for graduate students.
• Administer post-admission graduate studies matters such as schedule mass qualification examination timetable, change of supervisor, candidates’ downgrade/extension/termination, process local and overseas conferences/attachments, exchange students’ applications, etc.          
• Provide a supportive/engaging environment to faculty members and graduate students.
• Assist on enquiries pertaining to graduate studies (pre- and post- admission). 

Responsibilities:

Admissions

• Prepare interview logistics and schedule interviews for shortlisted applicants. 
• Compile student and supervisor preferences and assist the Associate Chair to assign students to supervisors according to stipulated requirements.
• Maintain scholarship files and track application status to ensure updated information is readily available.
• Work with admin team to provide logistical support to postgraduate students when they arrive.
• Liaise and arrange for orientation programme for postgraduate students (Eg catering, slides preparation, goodie bags & etc).

Examination

• Coordinate with course coordinators to compile all examination requirements and feedback and submit to Central Admin.
• Prepare list of examiners and invigilators for the courses offered and submit confirmed list to OAS.
• Collate, check and submit examination papers from examiners, ensuring formatting guidelines are met and relevant signatures are obtained prior to submission.
• Coordinate in script checking and marks entry.

Qualifying examination (QE), thesis submission and oral examination (OE)

• Coordinate on processes for QE, OE and thesis submission.
• Work closely with faculty and students to ensure that examiners have been confirmed and approved.
• Coordinate with students and panel members to schedule QE and OE.
• Inform panel members and students of the presentation schedule.
• Check to ensure all the forms are duly and correctly filled and are submitted in order.
• Consolidate forms, oral reports, assessment reports and submit to Central Admin/ Graduate College.
• Monitor the progress of Thesis Advisory Committee (TAC) meetings and oversee the QE and OE to ensure smooth running of the Thesis review process.
• Ensure timely scholarships renewals.

Leave Application (LOA, Conference/training leave)

• Check and ensure that student submit all the necessary supporting document for leave of absence, PG overseas conference leave and training leave.
• Process all the leave application and reimbursement promptly.
• Create vendor via ServiceNow for new vendor for payment.

STP (Exchange/ Non- graduating students)

• Prepare a guideline for student to apply their STP application online.
• Work with OGEM and One Stop to process the documents.
• Ensure that enrolment letter and SOLAR form are sent out to the student so that they can submit STP application to ICA.
• Create ServiceNow requests for student payment of Research Fees, Application Fees and Miscellaneous Fees.

Research Grant

• Support ACR manager with research grant verifying, e.g. Ariba purchasing verifier, facility/chemical charging form verifier, etc.

Others

• Perform postgraduate processes in accordance to the policies and guidelines of the University.
• Provide support in process alignments within the unit.
• Maintain up-to-date postgraduate student records.
• Work closely with Students unit for graduation/ hooding ceremony.
• Tracking Graduate Assistant Scheme (GAP) hours and submit the report to Office of Admission on annual basis.
• Assist TA coordinator in assignment of Teaching Assistants’ duties.
• Support the coordination of PG events such as 3MT.
• Any other adhoc duties or projects assigned.

Requirements

• A recognized diploma or bachelor’s degree in any discipline.
• Proficient in MS Office.
• 1 to 2 years prior experience in tertiary research administration is preferred. Or experience of working in a customer focused environment.
• Strong ability to communicate (verbal and written skills) effectively with students, faculty, and team members.
• Planning and organizing, communication skill, negotiation and influencing skills.
• Knowledge of contract management, data analysis, financial management.
• Resourceful and independent.
• Ability to work effectively under pressure.
• Proactive and a positive attitude towards work tasks.
• Conscientious team player.
• Assertive and meticulous.

The School of Chemistry, Chemical Engineering and Biotechnology is seeking to hire a technical specialist to provide support to the Undergraduate teaching and research laboratory. The individual will be supporting on receiving store for the school. The individual will be also supporting maker’s lab in mechanical prototype design and fabrication. The individual will be assisting lab waste disposal, general maintenance and safety of lab and inventory management.

Responsibilities

Operation and maintenance of mechanical fabrication machine and other equipment.

• Taking proactive approach in understanding the students’ projects, and providing assistance, solution and troubleshooting
• Proposing and sourcing suitable mechanical machine and materials for the mechanical workshop
• Develop troubleshooting guide
• Develop user guide
• Provide hands-on training to end user

Manage and support other undergraduate lab e.g. Maker’s lab, fluid mechanics lab

• Design and prepare the mechanical parts, adaptors, connectors and tools for the process
• Preparing materials required for the lab before the class begins
• Providing technical assistance during lab sessions
• Conduct lab housekeeping

Goods Receiving and Inventory Management

• Provide analysis of the inventory for purchasing and budget projection
• Ensure inventories are properly kept e.g. items that are temperature sensitive to be kept in the freezer
• Ensure proper inventory management by updating inventory record once consumables, apparatus and solvents are received or distributed to users
• Receive goods from various deliveries and dispense goods to end user in a timely manner
• Timely purchase of inventories
• Maintain the housekeeping of the store

Proper and timely disposal of lab waste

• Handle and coordinate the different waste (e.g. chemical, biological, food) from various teaching and research lab for disposal
• Liaise with appointed waste collector vendor to dispose waste on timely manner
• Submission of the waste disposal list to NEA on a timely manner
• Maintain good housekeeping for the waste collection room

Maintenance of Lab, Safety and Exit Clearance

• Conduct regular lab inspections to ensure safety protocol is followed by users
• Assist in lab clearance ensuring controlled chemicals and reagents are returned as well as the general maintenance of the lab
• Perform any other duties as assigned by the reporting officer and school management.

Requirements

• Relevant Bachelor's Degree in science or engineering areas
• Adequate practical hands-on skills to handle lab scientific equipment operation and troubleshooting
• More than 2 years’ relevant experience in academic, research or industrial sector
• High level of safety awareness
• Able to work independently and effectively under pressure and fast paced environment
• Ability to multi-task
• Good situational awareness
• Effective communication
• Team player and good time management skills
• Self-discipline
• Positive attitude and hard-working
• Takes ownership
• Self-motivated and proactive

The School of Chemistry, Chemical Engineering and Biotechnology seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

The Office of Finance (OFIN) supports the University in planning and executing sound financial management in fulfillment of the University’s mission; implementing and maintaining a robust financial framework that supports management in effective decision-making; providing fiscal stewardship of University’s resources; and ensuring financial governance and compliance with regulatory requirements.

This role is deployed to School of Humanities and will report to the Finance Business Partner.

Responsibilities:

• Understanding the current policies and procedures quickly to achieve process synchronization, enable auto coverage of duties with minimum downtime.

• Providing timely advice for queries raised by stakeholders relating to Finance and Procurement

• Monitoring of outstanding purchase orders in School to ensure its validity and is recent

• Ensuring that requests and claims are in accordance with the University’s guidelines.

• In-charge of School stationery inventory system such as purchases, distribution, and stock take.

• Conducts asset sighting/ confirmation on a yearly basis for audit checks.

• Prepare monthly, quarterly, yearly reports as required.

• Assist with any ad-hoc duties as assigned

Requirements:

• Diploma with minimum 3 years’ experience, preferably in accountancy

• Ability to understand systems quickly

• Adaptable, collaborative and patience

The University Advancement Office (UAO) supports NTU’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations, and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

Responsibilities:

The Senior Executive, Information Management (IM) will work with the IM team to build and maintain an effective database management system, serving as a foundation for supporting alumni and donor engagement initiatives across NTU. Other key responsibilities include:

• Monitoring the success rate of marketing campaigns.

• Delivering accurate and meaningful data to support comprehensive analyses and research efforts.

• Assisting in the maintenance of systems and software under the purview of both UAO and the Office of Alumni Engagement.

• Providing training to system end users.

• Gathering system requirements to meet new and changing business needs.

Requirements:

Experienced working with database management systems or databases. Proficiency in Chinese is essential as the candidate is expected to review database records in Chinese. Possess good administrative and communication skills.   

Experience in using fundraising software and an advance user of Microsoft applications. Possess strong interpersonal, managerial and communication skills with the ability to interact effectively with internal stakeholders of all levels. Technically savvy and ability to multi-task and meet tight deadlines.

Applicants should have at least a Diploma in Information Technology (or equivalent certification in a related domain), with a minimum of two years’ working experience in customer service, and two years of relevant and related working experience in a database-related role.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles research grant-related financial matters for the Institute. Your responsibilities will include:

• Administer research grants and projects.
• Payment processing of vendors’ invoices to ensure purchases are in accordance with rules and regulations of funding agencies.
• Payment processing of transport and general staff claims.
• Responding timely to enquiries pertaining to research grant financial matters.
• Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.
• Handling ad hoc duties as assigned.

Requirements

• A Polytechnic Diploma in Accountancy or its equivalent.
• 2 or 3 years of working experience in accounting.
• Organized and meticulous in handling numbers and data.
• An effective team player with a positive working attitude and is willing to learn and adapt, with problem-solving skills.
• Good organizational and communication skills, ability to prioritise, plan and multi-task and deliver assignments to adhere to timelines.
• Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.
• Experience in SAP would be an added advantage.

Closing Date

The closing date of the advertisement is 19 December 2023.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

The Fund Accounting Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees, leading a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of activities associated with Net Asset Valuations (NAVs).

Responsibilities:

• Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement including SMART goal setting
• Calculate daily and periodic NAVs for fund and dissemination of the associated unit prices to facilitate investor dealing in accordance with all local regulations, accepted accounting values, and local tax requirements, as well as produce full set of audited annual financial accounts and unaudited semiannual accounts for each regulated entity
• Complete regulatory reporting and associated client reporting requirements covering all aspects of the funds valuation, portfolio, expenses, and transaction volumes ensuring a variety of standard and client/regulatory formats
• Assist the section manager of a team of Fund Accountants who are responsible for a broad spectrum of financial and accounting matters affecting clients
• Identify and implement corrective action plans across teams while analyzing and assessing business risk
• Serve as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards
• Create, develop, and maintain business relationships, identify and implement service, system, and process enhancements, lead and evaluate system testing, and train staff on new technology enhancements
• Support development and achievement of strategic goals and annual performance/compensation cycle as well as implement methods to reduce expenses, recommend enhancements, and justify benefits
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• Chartered Accountant/CFA/MBA
• Experience in accounting or related field
• Knowledge of funds services and its process
• Knowledge of relevant technical systems
• Previous supervisory experience
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated Subject Matter Expert (SME) knowledge in related area

Education:

• Bachelor’s degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

We're looking for an Operations Executive (3 months FTC) to join our team in Singapore as part of our Operations function.

Your team:  This role will sit within the Operations Team to support the operational delivery of the Money20/20 Asia show

Your Role: You will be a core support role both in the lead up to and onsite delivery of the show.

Key Responsibilities

• Support the Event Operations and Commercial Operations Leads with pre-show and onsite planning and delivery.
• Management of the exhibition floor pre-show and onsite, including but not limited to stand plan management, delivery for turnkey stand packages, support with floor plan management liaising with the Venue, General Contractor and other exhibition contractors such as Health & Safety Floor Managers and Exhibitor Contractors.
• Oversee sponsor onboarding, including pre-show and onsite support, information and logistics and focussing on providing an excellent experience for sponsors.
• Mailbox management: efficiently manage the inbound and outbound messages through the assist mailbox, ensuring timely and organised handling of incoming messages, in alignment with company policies demonstrating a high level of customer service.
• Manage the collation and management of accurate sponsor data used by various teams and partners according to strict company and data protection policies.
• Responsible for the process of collecting and uploading sponsor profiles and logos to the show website and app.
• Administration including but not limited to the production of pre-show and onsite documentation, briefing packs, minute taking for weekly team meetings, raising purchase orders and cross-checking data.
• Support on other core delivery activities of the show such as, but not limited to coordinating branded assets, ordering show resources, managing show shipments, managing onsite requirements and scheduling of temporary staffing for the show and setup and management of the onsite organisers office.
   

Your Experience

• Exhibition experience
• Ability to work in a high-performing, fast paced environment
• Works well within a team
• Efficient, pragmatic and detail oriented
• Superior organisation and prioritisation skills
• Efficient multi-tasking skills
• Good communications skills and great customer service
• Patient, calm and composed under pressure
• Flexible, open-minded and adaptable

 Special requirements

• As this role supports teams across different time zones, alternative work hours will be required, as necessary.
• Willingness to travel. (This role is essential to the onsite delivery so it is necessary and you need to be able to travel to Thailand.

If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.

Who are we?

Money20/20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.

From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our customers stay ahead – powering strategies and switching mindsets.

The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest, sharpest vision of what’s next.

Money20/20 is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future.

With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange.
 

Why choose us?

At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people - and we’re committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes.

We’re committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly,  including ensuring our pension plan defaults to sustainable options.

We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:yee

• 20 days of holiday per year
• Private Medical Insurance & Life Assurance
• Life Assurance
• CPF, helping you set aside funds to build a strong foundation for retirement.
• Employee assistance programme
• Volunteering opportunities
• Option to opt into the Ascential Shares Scheme

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

If we inspire you, why not join and inspire us?  Find out more on what our People say

LOTTE Travel Retail Singapore is seeking a 3 months' Contract Human Resources Executive (Recruitment) to join our dynamic team in the retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Contract Human Resources Executive (Recruitment), you will play a critical role in attracting and hiring top talent for our organization. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and interviewing candidates
• Develop and implement effective recruitment strategies to attract a diverse pool of candidates
• Liaise with hiring managers to understand their staffing needs and requirements
• Conduct background checks and reference checks on potential candidates
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to stakeholders and management

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in recruitment, preferably in the retail industry
• Strong knowledge of employment laws and regulations in Singapore
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office suite

• End of Contract Bonus for successful candidate selected for Contract role (T&C applies)
• Pro-rated annual leave for Contract role (T&C applies) or 14 days annual leave for Full Time role
• Medical reimbursement for Contract role (T&C applies) or Medical, Dental and Hospitalization insurance coverage for Full Time role

Remuneration Package:

• Up to $5,500
• Variable Bonus

Responsibilities

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Remuneration Package:

• Up to $5,000
• AWS + Variable Bonus

Responsibilities

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• All basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.
• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Supervise the Front Office operation and workflow to maximize guests’ satisfaction levels.
• Supervise and delegate duties to all Front Office team members.
• Responsible and accountable for maintaining the highest service standard of Front Office, and to generate team spirit and motivation in all ambassadors.
• Assist the Front Office Manager in monitoring the Front Office Associates and train them to ensure that guests receive prompt and courteous services.
• Check daily arrival list for VIPs, and regular guests. Introduce hotel facilities and special services to guests and follows up on requests by guest promptly and efficiently.
• Encourage and motivate Guest Service Agents to up-sell in order to achieve the daily / monthly target set by Front Office Manager.
• Oversee the daily movement of guest activities and be able to resolve any minor guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel.
• Communicate with guests to get the feedback, pay great attention to the guest’s comments, to investigate and submit reports on guest comments.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.

Role Purpose:

• Support SPS APAC leadership to develop internal and external communication
• Support regional marketing campaigns and special projects, including management of all SPS events and marketing-related activities
• Execution of Singapore digital marketing campaigns, website, and social media management to intensify customers’ engagements
• Execution of administrative support activities by proper coordination with all stakeholders and ensuring smooth functionality of the SPS APAC

Remuneration Package:

• Up to $5,500
• Variable Bonus (2 Month)

Responsibilities

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Support the RDC Team in the Management and Operation of the Regional Data Center Singapore
• Physical management of Devices, cabling and IT Infrastructure
• Coordinate and implement infrastructure installations usually with support of External Service Provider (cabling, racking of equipment, management of room etc.)
• Stock management; maintain an online system for Regional Data Centers in APAC
• Support movement of goods between DC Locations and trigger purchasing of spare parts where needed
• Supports & Conducts quality checks regarding the implementation of infrastructure standards in alignment with the data center consultant
• Support data center consultant and housing specialist in audits where required
• Support of audits (C/AU, CI/DSO, external Audits etc.)
• Support all IT Infrastructure teams in their projects and physical rollout activities
• Work with a diverse team of Consultants and Engineers on AP wide topics.