Job Description

• Industry/ Organization Type: High Speed Networking Service Provider
• Position Title: Field Service Technician/ Engineer
• Working Location: Ubi (Nearest MRT: Tai Seng) – Company transportation provided to travel to client location
• Working Hours: Monday to Friday, 9.00 am – 6.00 pm
• Salary Package: Up to $3000 + OT (Dependent on project) + Performance Bonus
• Duration: Permanent

Key Responsibilities

Field Service Engineer

• Work as part of a team to install, test, and commission company equipment, ensuring all systems are fully operational and meet client expectations.
• Assist with the setup and configuration of network-based systems, ensuring connectivity and functionality.
• Set up and configure security surveillance systems and access control systems, ensuring proper functionality and client satisfaction.
• Install and maintain radio communication equipment, ensuring uninterrupted communication services.
• Regularly service and maintain installed equipment to ensure optimal performance, including troubleshooting and repairs when necessary.
• Assist in project planning, coordination, and execution, ensuring timely completion of assignments.
• Participate in on-the-job training under senior engineers, developing your technical skills and expanding your field of expertise.

Field Service Technician

• Perform accurate installation and laying of electrical cables to ensure proper connectivity, adhering to industry standards and safety protocols.
• Assist in the testing and commissioning of electrical systems, ensuring that all equipment is safely operational and meets performance standards.
• Conduct routine general maintenance on installed electrical systems and equipment to maintain optimal functionality and reduce downtime.
• Diagnose and fix electrical faults and malfunctions, ensuring that issues are resolved promptly to minimize disruptions.
• Follow all safety regulations and protocols to ensure a safe working environment, including the proper use of personal protective equipment (PPE).
• Work closely with other technicians and engineers to complete tasks efficiently and effectively, ensuring all project goals are met on time.
• Training & Development: Participate in ongoing training programs to stay updated on the latest industry trends, electrical techniques, and safety standards.

APPLY NOW!!!

• Min. NITEC in Electronic or Electrical
• 1 year’s experience working with security surveillance systems, access control, or radio communication equipment preferred
• Training provided for those without experience
• Class 3 driver’s license preferred

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70103 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Responsibilities:

· Perform electronic and mechanical assembly

· On-site installation & commissioning

· Perform maintenance of equipment

· Maintain the cleanness and safety of workplace

Requirements:

· Min N Level or its equivalent

· At least 1 year experience in manufacturing environment

· Able to work in a team

· Fresh graduate welcome

1. Maintenance & Repair:
   • Perform routine inspections and maintenance of electrical, plumbing, HVAC (heating, ventilation, air conditioning) systems, and appliances.
   • Diagnose and troubleshoot issues with the apartment’s systems and appliances, ensuring timely repairs.
   • Address minor repairs, such as fixing leaks, unclogging drains, replacing light bulbs, or repairing broken fixtures.
2. Preventive Maintenance:
   • Carry out scheduled preventive maintenance tasks to ensure equipment and facilities remain in good working condition.
   • Keep accurate records of maintenance work and report potential problems before they become major issues.
3. Health & Safety Compliance:
   • Ensure that all maintenance and repair work complies with safety regulations and company standards.
   • Assist with fire safety checks, emergency lighting tests, and other safety measures required by law.
4. Guest Service & Support:
   • Respond promptly to guest complaints or maintenance requests, ensuring any issues are resolved swiftly and professionally.
   • Communicate with other departments, such as housekeeping and front desk staff, to ensure minimal disruption to guests.
5. Inventory & Equipment Management:
   • Manage and maintain tools and equipment needed for maintenance work, ensuring they are in good condition.
   • Keep track of maintenance supplies and ensure timely restocking.
6. Facility Upkeep:
   • Perform regular checks of communal areas, such as lobbies, corridors, and recreational facilities, to ensure cleanliness, safety, and proper functioning of all equipment.
7. Reporting & Documentation:
   • Record all maintenance work, including details of repairs made, time taken, and materials used.
   • Report any significant maintenance issues to the property management team for further action.

• Manage VMware and Vcenter environments.
• Configure and manage Meraki switches/access points & Fortigate firewalls
• Maintain Windows servers, work with MS-SQL & IIS servers to support vendor development projects and create queries for reports.
• Maintain Windows workstations and laptops.
• Manage backup/recovery and implement disaster recovery plans.
• Work with HQ to ensure alignment with IT standards, including update of ISO documentation as required.

Requirements:

• Min. 2 years of work experiences in IT infrastructure management.
• Diploma/Degree in Computer Science, Information Technology or related field
• Strong knowledge of VMware, Vcenter SQL and IIS server management skills.
• Proficient with Windows servers and workstations.
• Experience with Meraki and Fortigate products.
• Office 365 installation and configuration.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

• Industry/ Organization Type: Manufacturing / Recycling Wholesaler
• Position Title: Purchasing Executive (Recycled IT Assets/E-waste components)
• Working Location: West- Boon Lay (Company Transport Provided)
• Working Hours: 5 days (Monday to Friday 8:30 AM - 6:00 PM)
• Salary Package: Up to SGD 5000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Cultivate and maintain relationships with suppliers across the Asia-Pacific region.
• Seek out sales prospects and increase market visibility within the area.
• Skillfully negotiate prices and terms with suppliers.
• Investigate the primary product offerings of suppliers and evaluate their reliability.
• Work in close coordination with the sales, logistics, and testing departments to facilitate seamless operations.

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of Global Sales & Purchasing experience, preferably have prior experience liaising with system integrators, hardware manufacturers, or maintenance service providers (IT hardware trading, IT asset recycling, and IT maintenance services) to penetrate Used IT equipment and electronic waste market
• Candidates with experience in recycling companies will be given priority
• Proficiency in creating and presenting PowerPoint presentations
• Possession of a driver's license is preferred but not mandatory
• Able to travel when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69691 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Shift Rotas

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

Monitor the results and quality of the different software solutions and projects implemented in the organisation:

· Manage/Own P1/P2 incidents and problems end to end.

· Communicates with internal users and management over incidents and post-mortems.

· Diagnoses issues: establishes their root case.

· Initiates task force over critical incidents.

· Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

· Assist troubleshoot and resolving incidents and problems on supported application.

· Monitor and maintain system health and performance.

· Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).

· Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

· Monitor group mailbox, assigning/escalating appropriately.

· Basic of majority of the application the team supports with the ability to be L1 support when necessary.

· Adherence to Audit, Compliance and Risk guidelines. Knowledge Management and Documentation

· Documents support procedures on wiki.

· Owns team knowledge base on wiki for all in-scope applications.

· Provides support to end-users on how to use the application.

· Ensures Follow-the-Sun and regional support teams are continuously trained as required.

· Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.

· Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered

· Ensures that all application support logs are fit for purpose, ie meaningful and actionable;

· Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools.

· Implement self-recovery and automated detection of incident leveraging on learnings from past incidents. Maintenance and enhancements Oversee the acquisition and development of software systems in organisational units:

· Participates to release cycles for functional validation on staging/preproduction and production environments.

· Review release and coordinate around deployment/post release checks.

Communicates Release Notes.

Job Requirements:

· 5 to 15 years’ experience

· Good business knowledge of Rates, FX and Credit business.

· Good business knowledge on other fixed income products.

· Understanding of Risk & PNL terms.

· Proficient in python and SQL

· ITIL basic knowledge or understanding between incident tickets and problem tickets.

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd | EA No 99C4599

Project Consultant (Warehouse Management System- WMS)

5 days work

830am-6pm

$3500-$5000

Bukit Merah

Job Description

• Prepare system for walkthrough
• Conduct requirement gathering
• Prepare SRS & walkthrough with customer
• Design solution to fulfill customer requirement
• Prepare customization list and detailed design for development team
• Monitor development progress
• Perform testing on system prepared
• Prepare training slides
• Conduct training
• Prepare User Guide
• Prepare UAT test script
• Conduct UAT & maintain UAT issue list
• Prepare master data template
• Upload master data to system
• On-site support & maintain go live issue list

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

Job Description:

• IT assets Management ensuring accurate inventory and lifecycle management.
• Identify opportunities for automation to improve the efficiency and reduce manual task.
• Responsible for IT initiatives, like system updates, deployments, process enhancements ensuring smooth operations.
• Coordinate with external vendors to purchase, maintain and support IT equipment and services.
• Plan skill development for the IT support team to upgrade their skills and knowledge.
• Ensure compliance with IT policies, procedures and regulatory requirements.
• Implement and follow ITIL for IT service management ensuring best practices and meeting SLA and audit requirements.

Job Requirements:

• Bachelor's degree in information technology, computer science or any related field.
• Minimum 5 years of experience in IT operations (preferably EUC), with at least 2 years in managerial role.
• Proficiency in managing end-user computing environments.
• Strong leadership and team management skills.
• Good problem-solving skills and able to troubleshoot complex IT issues.
• Good communication skills.
• Relevant certs such as ITIL, in End User Computing will be preferred.

Applicants with relevant experience may be considered for senior roles.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, current & expected salaries.

This position is recruiting for AvePoint Singapore

RESPONSIBILITY

You will be working in a Government Agency as a member of the GovTech project

team, comprising the Business Analyst, Solution Architect (where applicable) and the

IT Infrastructure Engineer. in this role, you will also work in collaboration with Agency

users.

Responsible for the overall success of a project by

ensuring that projects are delivered on time, within budget, meet business

requirements, Operations, Maintenance and Monitoring of Systems

and comply with IT governance framework, including security and resilience.

lead/coordinate/liaise withGovTech/Auditors for various audits and oversee the

implementation of QMS

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in Computer Science, InformationSystems, Information/Infocomm
• Technology,Computer or Electronics Engineering or related discipline
• Minimum 3-5 years of Project Management experience
• Participated in full software or product development cycles, preferably using Agile
• Methodology with past development experience
• Strong analytical, conceptualisation and problem solving skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas
• and influence stakeholders
• Added advantage if possess the following:
• Project Management (Agile) experience
• Project Management related certification such as CITPM,COMIT or PMI Experience
• in Audit/Quality Management and Portfolio Management

ROLE

• The role is part of IT team, where this role’s key focus is on managing projects end-to-end from IT delivery perspective. Run SCRUM ceremonies.
• Ensure governance and policy compliance. Identify and manage technology risks and constraints.
• Work closely with internal stakeholders, technology partners and vendors. Provide regular update to the stakeholders and management.

KEY ACCOUNTABILITIES

• Responsible for managing project end-to-end from technology perspective.
• Run SCRUM ceremonies i.e., backlog grooming, sprint planning, daily standup, retrospective.
• Work with business stakeholders for backlog grooming and prioritization.
• Lead the team for technology deliverables and clear the impediments.
• Coordinate with business stakeholders, vendors, technology partners and regional team.
• Maintain and adopt Agile best practices and lifecycles for process workflows.
• Ensure user stories committed in the sprint are delivered on time as per business requirements.
• Responsible for creation, managing and following through project plan if it is waterfall approach.
• Ensure proper process workflow is followed in accordance with internal controls, compliance, and audit requirements.

EXPERIENCE / QUALIFICATIONS

• Bachelor’s degree in computer science, computer engineering or relevant field
• PMP/Agile/Scrum Certified
• Strong demonstrable technical project management skills, ideally with agile methodology
• Knowledge on Software Development Life Cycle
• Knowledge of IT Service Management Frameworks and Standards (e.g., CMMI, ITIL)
• Experience in Asset Management/Investment Domain
• Experience in managing internal and external stakeholders across business functions, technology, data and vendors
• A proactive approach and the ability to take initiative, make decisions and deliver results
• Good communicator, facilitator, influencer, and problem solver
• Ability to multitask and prioritize time effectively

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two-year contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned.

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

You will be responsible in the fulfillment of IT Governance functions which includes Incident Management, Change Management, Business Continuity Management, IT Risk Management and IT Audit.

Brief Job Description:

• Track and follow through reported production incidents from the identification of root cause and implementation of permanent solutions.
• Prepare IT reports, coordinate regular meetings and follow-up discussions between IT, Stakeholders and Management.
• Review IT processes and procedures, identify gaps and propose solutions.
• Liaise with internal and external parties in doing IT Audits and Due Diligence Assessment of IT services or systems.
• Follow company policies, procedures, regulatory notices and guidelines, and develop enhancements to existing procedures to ensure compliance to changes in these requirements.
• Regularly keep BCP documents updated and complete regular business continuity management activities including DR testing and call tree exercises.
• Document DR testing results, create a report with analysis and lessons learnt to improve business continuity procedures.
• Carry-out IT Risk assessments with system owners and IT heads related to regulatory guidelines on TRM, Cyber Hygiene, BCM, Outsourcing, DLP/ PDPA, Cloud, etc.
• Ensure that identified risks and gaps from the IT Risk assessment are reviewed, addressed and tracked for the completion of the remediation actions.

Requirements:

• Diploma/ Bachelor’s degree in information Technology/ Computer Science or related fields.
• Minimum 2 years’ experience in IT Governance, IT Risk management, IT Audit areas.
• Strong understanding of MAS TRM, BCM, Outsourcing Guidelines, DLP and PDPA.
• Knowledge of Financial Derivatives and Securities is preferred.
• Preferably ITIL certified or equivalent is a plus.
• Possess excellent written and oral communication skills and able to present ideas to all staff levels including Management.
• Strong interpersonal skills for working with internal and external parties.
• Meticulous in documentation and follow-through on action items.
• Ability to work in a fast-paced environment and be able to deal with changes.
• Ability to handle multiple competing priorities.

Responsibilities

· install and configure computer hardware operating systems and applications

· monitor and maintain computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the company (this may be in person or over the phone)

· Setting up accounts for new users

· Repairing and replacing equipment as necessary

· troubleshoot system and network problems, diagnosing and solving hardware or software faults

· provide support, including procedural documentation and relevant reports

· Assist in the administration of a Microsoft Windows environment

Requirements

· Possess Diploma/bachelor’s degree in computer science with relevant working experienced.

· Proficient in Desktop Support working experience

· Strong experience in Microsoft Windows environments

· Some experience in Linux Server supportand network device management

· Knowledge in networking protocol (DNS, DHCP, VLAN & Routing)

· Knowledge in IT security, Windows Active Directory, Linux, virtualisation (Hyper-V) and network devices (Access Point, Switch and Router)

· Fresh graduates welcome to apply

Our client is a plastics machinery company expanding its presence in Singapore.

They are seeking an IT Support Manager to lead and manage their internal IT team and projects.

Job Purpose

Manage the internal IT Support team and evaluate skills and performances, ensure end user service is timely and accurate on a daily basis, support technician, set specific end user service standards, contribute to improving IT support by actively monitoring and responding to end users queries, establish best practices through the entire technical support process, identify areas of improvement, evaluate daily, weekly and monthly team’s productivity, provide feedback to the appropriate internal teams like security, to improve cross problems solutions.

Providing outstanding first level technical support as well as assisting in planning out and building our IT infrastructure.

Will be working alone in the initial period, and to build up the team over time. With good performance, can be promoted to become IT Head

Key Responsibilities

• Project manage system development from business requirements to implementation
• Able to collect user requirements and perform business analysis
• Document the business requirements for overseas development team for applications development
• Conduct user training on new business systems for users
• Manage user acceptance testing
• Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack
• Provide end-user support to executive staff, and advice regarding standard office applications and best practices as it evolves with company needs
• Ensure Licensing Management
• Support onboarding / off-boarding employees on corporate systems
• Create and update manuals and documentation

Key Required Skills

• Degree in Computer Science or related courses
• At least 3 years of IT project experience
• Experience in application development and support
• Required knowledge includes Java, servler, jsp, freemaker, Spring, Hibernate, JPA
• Skilled in HTML, Javascript, Vue, React and other frameworks
• Experienced in Oracle, MYSQL, SQL Server; and able to write SQL statements
• Knowledge in FIORI and ABAP will be an advantage
• Proven work experience as End user services manager
• Advanced knowledge of O365, including SharePoint, Exchange Online, Azure AD, and Microsoft Endpoint Manager
• Exceptional customer service skills with a problem-solving attitude
• Task-oriented and organized, experience managing a ticket queue and ability to prioritize
• Team management skills, team player, can collaborate in a productive fashion
• Able to troubleshoot a large variety of technical issues
• Experience in remote support
• Desktop Support: Windows 10 and Mac 10.13+
• Hands on experience with help desk and remote-control software
• Solid technical background with an ability to give instructions to a non-technical audience
• Ability to work under pressure
• Good attitude and willingness to learn
• Able to work with colleagues from different countries
• Customer-service oriented
• · Good team work
• · Excellent written and verbal communications skills

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

Project Initiation and Planning:

• Collaborate with stakeholders to define project goals, objectives, and requirements.
• Create and maintain comprehensive project plans, timelines, and budgets.
• Identify and allocate resources, including team members and third-party vendors.
• Establish project communication plans, risk mitigation strategies, and change management processes.

Project Execution and Control:

• Lead project teams, providing guidance and motivation.
• Monitor project progress, identify and resolve issues, and manage changes in scope.
• Ensure adherence to project management methodologies and best practices.
• Communicate project status, risks, and issues to stakeholders and senior management.

Quality Assurance:

• Define and enforce quality standards and best practices.
• Conduct quality reviews and audits to ensure project deliverables meet requirements.
• Implement continuous improvement processes to enhance project outcomes.

Risk Management:

• Proactively identify project risks and develop mitigation and contingency plans.
• Monitor and manage risks throughout the project lifecycle.
• Implement strategies to minimize project disruptions and delays.

Stakeholder Management:

• Build and maintain strong relationships with internal and external stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Address stakeholder concerns and feedback in a professional and timely manner.

Documentation and Reporting:

• Maintain comprehensive project documentation, including project plans, status reports, and change logs.
• Provide regular and ad-hoc project reports to senior management and stakeholders.
• Ensure compliance with all relevant regulatory and compliance requirements.

We Would Love To Hear From You If You Have:

• Recognised bachelor's degree in information technology, computer science or related field.
• Minimum of 5 years of experience as an IT Project Manager, managing complex technology projects.
• Background in financial services
• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, Scrum)
• Excellent leadership, communication, and interpersonal skills
• Proficiency in project management software and tools
• Strong problem-solving and critical-thinking abilities
• Exceptional organizational and time management skills.
• Proficient in English (written and spoken)

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

COMPANY BACKGROUND:

Our Client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

PURPOSE:

As a skilled and highly motivated individual, you will provide technical assistance and support to

our users in APAC HQ and 14 Operating Companies (OpCos) in the region, ensuring seamless

operations and efficient utilization of IT resources. You will also work closely with internal IT

peers to successfully deliver regional projects.

KEY RESPONSIBILITIES:

• Act as escalation point to support IT engineers and Helpdesk enquiries
• Provide guidance to IT Support Engineers and Helpdesk
• Render ad hoc user support such as end user computers, software, and other IT related
• situations
• Perform administrative tasks via Microsoft 365 Admin Center (Intune, MDM, SharePoint &
• Teams)
• Conduct and maintain updated inventory of computer assets (desktops, laptops, etc)
• Collaborate with business users to research and deploy new technologies
• Establish, create new or revise existing policies, processes and procedural documentations
• Collaborate with different business departments to support company events and VIP
• meetings
• Manage and render IT support to OpCos
• Willing to travel and support different office locations in Singapore
• Any other ad hoc tasks assigned by supervisor

REQUIREMENTS:

• 3 years of related IT experience
• Minimum a Diploma/Degree in Information Technology / Engineering, or relevant
• qualifications.
• Preferably ITIL v4 Foundation certified
• Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Center
• Basic knowledge of Active Directory, Exchange and SCCM
• Good knowledge of Windows 10 and 11
• Powershell and Windows scripting is an added advantage
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently under tight schedules and with
• ambiguity
• Ability to converse in Mandarin is essential to communicate with Chinese-speaking OpCos

Interested candidates who wish to apply for the advertised position, please click "Apply"

EA Licence No: 11C5502

EA Registration Number: R23118280

Job Title: IT Support Executive + Operation Support (POS & F&B Ecosystem Platform)

Location: Singapore
Employment Type: Full-time
Salary: $2,800 – $3,800 per month
Reports to: Operations Manager

Company Overview:
Wecome is a leading POS and F&B ecosystem platform provider, offering integrated solutions for businesses. Our mission is to integrate cutting-edge technology with efficient service delivery, transforming the F&B sector. Wecome's unique ecosystem includes advanced Point-of-Sale (POS) systems, eco-efficient delivery solutions, and data-driven business insights, positioning us as a key partner in shaping the future of the food service industry.

Position Summary:
The IT Support Executive will provide essential support for our POS systems and F&B ecosystem platform, including the delivery logistics system and lock system solutions. The role involves traveling to various client locations to provide onsite technical assistance, system deployment, and troubleshooting. You will also collaborate with vendors and internal teams to ensure seamless integration and functionality across all systems.

Key Responsibilities:

• On-site IT Support:
  • Provide roving IT support for deploying, maintaining, and troubleshooting POS systems and the F&B ecosystem platform (including the delivery logistics and lock systems).
  • Ensure smooth operation of POS systems, networks, and the entire F&B platform at all locations.
  • Diagnose and resolve hardware, software, and network-related issues promptly.
• System Configuration & Maintenance:
  • Configure and maintain peripherals, network devices, and systems associated with the POS and F&B ecosystem platforms.
  • Perform routine backups, upgrades, and system replacements as necessary.
  • Document and manage IT assets, licenses, and subscriptions related to the platform and systems.
• Platform & Logistics System Operation Support:
  • Assist with the configuration and maintenance of the delivery logistics system and lock system to ensure smooth operations.
  • Handle after-hours on-call support for critical issues related to POS and F&B ecosystem platforms.
  • Collaborate with vendors to resolve any platform-related technical issues.
• Administrative & Documentation:
  • Maintain accurate and up-to-date records of IT assets and support activities.
  • Assist in developing standard operating procedures, processes, and work instructions related to the platform and systems.
• Other Duties:
  • Assist in other IT-related tasks as required by the Manager or Team Leader.

Job Requirements:

• Relevant working experience in IT support, ideally in POS systems and F&B ecosystem platforms.
• Willingness to travel between client locations to provide onsite support for POS and delivery logistics systems.
• Strong verbal and written communication skills in English and Mandarin.
• Ability to work independently, manage time efficiently, and take ownership of tasks.
• Strong problem-solving skills with a focus on innovative solutions for technical issues.
• Experience with documenting procedures, processes, and IT operations.
• Willingness to provide after-hours support for urgent issues when required.
• A driving license is preferred.

Position Purpose

The successful candidate will be joining a Global Market IT Application Production Support team (APS) that supports multiple Risk and P&L systems which is used by teams worldwide. The team is responsible for supporting key applications used by front office traders to monitor their risk and PnL. The users are part of Global Macro business line, one of the highest grossing team generating revenues for the group.

We are looking for a senior talent who will play a pivotal role in ensuring the smooth operation of these applications while actively collaborating with traders and IT teams to mitigate risk effectively. Someone capable of bringing vast knowledge and strategic insight to optimize the risk generation batch chain to deliver faster and earlier results, elevating our performance to new heights.

The team is split across 5 sites London, Singapore, Mumbai, Montreal and New York looking after a group of applications: risks and P&L explain, risk presentation, analytical libraries and market contribution tools.

The new member will be based in Singapore taking care of risk and P&L daily checks for Rates and Credit perimeters. The applicant needs to be able to work autonomously unsupervised and have good communication skills to interact with other team members globally.

The candidate will work in a team of 5 people (including themselves) supporting mainly in-house applications which are mainly hosted in Europe and developed by teams in UK. Most of the solutions are internal development.

Support staff is organized globally on a Follow the Sun model. Handovers from New York and to London

Key Responsibilities

Shift Rotas

· Needs to be flexible towards working hours. Shifts start from 7am Singapore time

Incident and Problem Management

· Manage/Own P1/P2 incidents and problems end to end;

· Communicates with internal users and management over incidents and post-mortems;

· Diagnoses issues: establishes their root case;

· Initiates task force over critical incidents;

· Liaises with upstream and downstream systems support teams as appropriate;

Direct Responsibilities

· Assist troubleshoot and resolving incidents and problems on supported application.

· Monitor and maintain system health and performance.

· Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).

· Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

Contributing Responsibilities

· Monitor group mailbox, assigning/escalating appropriately

· Basic of majority of the application the team supports with the ability to be L1 support when necessary.

· Adherence to Audit, Compliance and Risk guidelines.

Knowledge Management and Documentation

· Documents support procedures on wiki;

· Owns team knowledge base on wiki for all in-scope applications;

· Provides support to end-users on how to use the application;

· Ensures Follow-the-Sun and regional support teams are trained as required, in particular over new releases;

· Communicates a daily handover document to Follow-The-Sun support teams, where appropriate;

Continuous Service Level improvement

· Ensures that all application support logs are fit for purpose, ie meaningful and actionable;

· Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools;

· Implement self-recovery and automated detection of incident leveraging on learnings from past incidents;

Maintenance and enhancements

· Participates to release cycles for functional validation on staging/preproduction and production environments;

· Review release and coordinate around deployment/post release checks;

Communicates Release Notes;

Competencies (Technical / Behavioral)

· Financial competencies

· Good business knowledge of Rates, FX and Credit business

· Good business knowledge on other fixed income products

· Willing to learn and go outside the perimeter of knowledge

· Understanding of Risk & PnL terms

Technical Competencies

· Proficient in python

· Problem solving

· ITIL basic knowledge or understanding between incident tickets and problem tickets.

Behavioural Competencies

· Strong verbal and written skills,

· Excellent multitasking skills.

· Wiliness to consistently learn.

· Able to work efficiently, unsupervised or remotely

· Enthusiasm and be committed to work alone or in a team

· Strong analytical and interpersonal skills as well as reporting capabilities

· Strong communication and presentation skills both verbal and written

· Be business oriented, positive, resilient, full of stamina with a clear focus on results and deliveries

· Be creative, innovative, pro-active and convincing in terms of finding solutions.

· Ability to understand, explain and support change

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

• Establish your customer base through cold-calling, relationship building, and leveraging industry contacts to establish strong, long-term client relationships.
• Collaborate across departments to coordinate pre-sales efforts, professional services, and support resources to deliver effective solutions to clients.
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services.
• Maintain in-depth knowledge of IT products, solutions, and services to effectively address client needs.
• Participate in crafting value propositions, preparing proposals, and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

We Would Love To Hear From You If You Have:

• Possess at least a Diploma in any discipline.
• Min. 2 years of sales experience within the IT industry.
• Strong knowledge/ interested of IT products and solutions in Information Technology.
• Demonstrated presentation, negotiation, and influencing skills.

Responsibilities:

• Plan, coordinate and perform IT audits of financial and other systems including audits over system development and data management procedures.
• Review IT control design and operating effectiveness
• Identify risks associated with the IT systems and the corresponding counter measures (mitigating controls).
• Extract and process different types of datasets for analysis and audit tests
• Support the IT audit team with project management tasks.
• Perform general and specific IT-related controls review on client’s system based on BDO Methodology Performing data analytics using IDEA & Power BI
• Engage with various stakeholders within the firm as well as clients professionally
• Prepare detailed working papers and supporting documents and get it reviewed and approved by reporting Manager.
• Prepare IT Audit reports including audit observations and recommendations.
• Discuss on the audit findings with the client and get their responses.

Requirements:

• Possess a bachelor’s degree in Accountancy, IT or related field
• 2 to 3 years of relevant working experiences
• Excellent verbal and written communication skills
• Ability to work effectively in a team.
• Working knowledge of Microsoft Office (Excel, word, power point, Visio, outlook) and data analytics tools like Idea and Power BI would be an added advantage.
• Knowledge of IT Applications like SAP, Oracle, Microsoft Dynamics, etc. would be an added advantage.