**High proficiency in English (both verbal and written) is a MUST for this post.**

**At least upper-intermediate proficiency in Chinese (both verbal and written) is a MUST for this post.**

Please only submit your resume if you meet these language requirements.

The Role

This is an exciting opportunity for a motivated individual with a strong entrepreneurial spirit. As the Senior Manager of Academic Partnership Development, you will drive strategic collaborations with overseas educational institutions. Our organization offers a dynamic platform and ample resources to challenge yourself, foster personal growth, and achieve impactful results.

If you are passionate about higher education and business development, and eager to deliver tangible outcomes, we encourage you to apply for this exciting opportunity.

Main Duties and Responsibilities

• Conduct market research to identify education programs aligned with market demand.
• Identify suitable overseas higher education institutions, build strategic partnerships, and cultivate long-term relationships.
• Oversee the complete implementation of new overseas educational collaborative

Programs in Singapore.

• Explore and secure government grants to support programs.
• Closely track the latest global and local market trends in higher education, identifying new directions for business development.

Requirements

• Minimum of Bachelor’s Degree or equivalent
• Strong understanding of global higher education markets and programs
• Proven track record of success in business development, particularly in the higher education sector
• Exceptional interpersonal skills, with the ability to engage effectively with stakeholders

At all levels

• High proficiency in English (verbal and written) and upper-intermediate Chinese for business communication
• Results-driven, task-oriented, and passionate about achieving goals
• Willing to travel occasionally
• Prior experience in business development, especially in overseas higher education programs, will be an advantage.

**High proficiency in English and Chinese (both verbal and written) is a MUST for this post.**

Please only submit your resume if you meet these language requirements.

The Role

This entry-level role provides essential knowledge and information support across the institute’s various initiatives. You will leverage your expertise in information gathering, organization, analysis, and presentation to conduct research on industries, markets, and the feasibility of new higher education programs.

Main Duties and Responsibilities

• Industry Research: Closely track global trends in the higher education sector and conduct market research on specific industries, sectors, and academic subjects.
• Feasibility Assessment: Conduct in-depth research and evaluations of the market potential for higher education programs in Singapore, including competitive analysis.
• Proposal Development: Prepare feasibility reports and business plans for specific higher education programs.
• Program Implementation Support: Provide support for the successful launch of new higher education programs in Singapore.
• Marketing Support: Provide essential information, including competitive intelligence and industry insights, for marketing new higher education programs.
• Other Responsibilities: Assist with other related tasks, including information collection, analysis, and evaluation in collaboration with other teams as required.

Requirements

• Minimum of Bachelor’s Degree or equivalent (Masters preferred)
• Strong ability to quickly retrieve, collect, analyze, and transform information into actionable insights
• High proficiency in English (verbal and written) and upper-intermediate Chinese for business communication
• Results-driven and task-oriented, with a strong sense of responsibility and the ability to meet deadlines efficiently
• Excellent communication and teamwork skills
• Proven work experience of 1 - 2 years as a research analyst preferred
• Prior experience in the higher education sector, research, or market analysis is a plus.

Founded and spearheaded by SUSS students, Social Gifting is set to create a community where crafting can bring people together, enable impact and enrich communities.

Social Gifting provides free crafting sessions to co-create exquisite handmade gifts with warriors, empowering them to build on their strengths and enabling them to live an enriching life with dignity. They include warriors who are fighting their battles in autism, mental illness, physical disabilities, motherhood, and seniors in social isolation.

As of 2023, with the help of 3,325 volunteers, we have conducted 698 crafting sessions to co-create 91,017 gifts with 166 differently-abled crafters. We have also provided $659,965 employment opportunity to caregivers and differently-abled crafters

----------------------

We are looking for a Marketing and Partnership Assistant to:

• Develop and review marketing collateral for campaigns and ensure that deadlines are met
• Develop and execute new marketing campaigns as needed to support promotional activities and enhance brand visibility
• Handle and coordinate with undergrads to ensure their tasks are completed
• Develop and create media releases, key messages, speeches, and presentations where required
• Work closely with the Founder and undergrads to create new products in order to increase sales and engage the beneficiaries
• Coordination of booths, events advertising and promotional programmes
• Coordinate and manage media and public interest to generate coverage and maintain awareness
• Guide undergrads to generate media tracking and tabulation
• Manage social media/ website and respond to the public’s enquiries promptly
• Keep oneself updated with marketing trends, innovations, communication techniques, and any media regulations

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

• No work experience required.

• Good written and spoken communication skills

• Organized, independent, reliable, resourceful, willing to learn, and a good team player

• Strong multitasking and prioritisation skills with the willingness to adapt to change

• Proficient in MS office

Lunch provided, flexible working hours from 9 am to 6 pm, Monday to Friday.

Walking distance from Dover MRT station.

Salary: $9-$10/ hr, min 20 hours per week

We are seeking a dedicated and dynamic Restaurant Manager to oversee daily operations, ensure profitability, and manage a high-performing team. The ideal candidate is both a leader and a team player, capable of driving operational excellence and delivering exceptional customer experiences.

Key Responsibilities:

• Lead daily roll calls to promote operational efficiency, including cleanliness, accurate food order taking, customer service, and promotions.
• Set and communicate key performance indicators (KPIs) related to sales, service, and food quality to inspire teamwork and achieve collective goals.
• Manage restaurant operations efficiently across all shifts, ensuring smooth communication with the kitchen on guest requirements.
• Ensure compliance with licensing, hygiene, health, and safety regulations.
• Manage restaurant budgets, stock levels, and supplies of food, utensils, and cutlery.
• Address customer compliments and complaints in a timely manner, ensuring guest satisfaction.
• Prepare and present reports on manpower and sales.
• Propose improvements to restaurant operations and strategies for increasing sales and reducing costs.
• Handle daily administrative tasks, including guest reports, staff schedules, operations reports, and other paperwork.
• Maintain strong communication with other departments, suppliers, and contractors to ensure smooth operations.
• Assist with recruitment and provide induction and on-the-job training for new and promoted staff.
• Conduct employee performance appraisals, ensuring fair rewards and corrective actions.
• Prioritize staff development through mandatory training, including Basic Food Hygiene and Safety.

Job Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• A passion for delivering outstanding customer service.
• Strong leadership skills with the ability to manage teams in a fast-paced, high-pressure environment.
• Business acumen, results-driven mindset, and excellent organizational abilities.
• Strong interpersonal and communication skills.

DIGITAL MARKETING EXECUTIVE WANTED FOR ASIA’S TOP REHABILITATION CENTRE FOR SPECIAL NEEDS CHILDREN AND YOUTH

As a Digital Marketing Executive at WINGS, you will be responsible for developing and executing digital marketing strategies to increase our online presence and drive traffic to our website, social media platforms as well as key influencers. Your role is essential in helping us achieve our business objectives and reach our target audience effectively.

If you have a passion for marketing, possess great communication and analytical skills, and thrive in a fast-paced, deadline-driven environment, you'll be a perfect match for our team. At WINGS, we value creativity, collaboration and innovation and look forward to welcoming a new team member who shares these values. We strive to promote diversity and inclusivity and invite individuals from all backgrounds to apply.

Responsibilities:

● Conceptualise, plan, and execute comprehensive digital marketing campaigns across various channels such as social media, email, search engines, and websites.

● Create and curate social media campaigns, including content creation, publishing, and community management

● Possess knowledge of social media platforms, algorithms, and best practices to maximise audience engagement and reach.

● Execute tactics such as hashtag optimization, influencer partnerships, and community management to build brand presence and foster meaningful interactions.

● Monitor industry trends, consumer behaviour, and competitor activities to identify emerging opportunities and insights.

● Use analytics tools to track metrics such as website traffic, conversion rates, engagement metrics, and ROI, enabling data-driven decision-making and continuous optimization of marketing strategies.

Requirements:

● Degree/Diploma in marketing, communications, or related field

● Fresh graduates may apply but 1-2 years of experience in digital marketing or related field is preferred.

● Experience with graphic design and content production.

● Strong understanding of digital marketing channels, including SEO, PPC, social media, email marketing, and display advertising

● Proficient in marketing automation tools

● Excellent analytical skills and experience with web analytics tools (e.g., Google Analytics)

● Knowledge of website CMS and marketing automation tools.

● Familiarity with UI/UX design principles and website design best practices.

● Strong project management skills

● Excellent written and verbal communication skills

Please email your resume and portfolio to [email protected]

We regret that only shortlisted candidates will be notified.

ABOUT WINGS THERAPY AND LEARNING CENTER (WINGS)

Founded in 2017, WINGS is Singapore’s first intensive therapy centre to offer transformative therapies such as Pediatric Physical Therapy, Occupational Therapy, Early Intervention, Suit Therapy (NeuroSuit™ and TheraSuit Method®), Spider Cage Therapy, Universal Exercise Unit, Dynamic Movement Intervention (DMI), Cuevas Medek Exercises® (CME), Intensive Gait Training with LiteGait, Robotic Gait Training with Trexo Robotics, Task Specific Electrical Stimulation (TASES), Vibration Therapy with Galileo, Autism Fitness and Sports for The Special Child. WINGS also provides seating assessments, equipment consultations and dynamic orthotic solutions such TheraTogs and Dynamic Movement Orthoses®.

Since its inception, over 6000 babies, children, teenagers, and young adults have walked through our doors and found new options. At WINGS, our dedicated and highly trained therapists provide intensive programmes to help children and young adults with a broad range of conditions.

These include, but are not limited to: Cerebral Palsy, Developmental Delay. Traumatic and Anoxic Brain Injuries, Spina Bifida, Ataxia, Dystonia/Athetosis, Hypertonicity, Hypotonicity, Post-Stroke, Down Syndrome, Genetic Disorders, Metabolic Disorders, Prematurity, Torticollis/Wry Neck (head tilt), Muscular Dystrophy, Delays in Developmental Milestones, Hypotonia (weakness, low tone), Hypertonia (tightness, high tone), Gross Motor Incoordination, Motor Planning Difficulties, Gait Difficulties, Orthotic Concerns and Neurological Problems.

For more information, please visit:

www.wingstherapycenter.com

At Joy Beaute, we believe that true wellness is achieved by nurturing both the body and the mind. Our team of highly trained professionals provide our clients with exceptional care and guidance, ensuring that each client receives personalized attention and tailored solutions to meet their unique needs.

Job Description

The Manager will play a crucial role in managing and overseeing the daily operations. Primary responsibilities will include supervising a team of beauticians, ensuring excellent customer service, maintaining outlet hygiene standards, and contributing to the overall growth and success of the business.

Key Responsibilities

1. Supervise and lead a team of beauticians, providing guidance and support to ensure high-quality service delivery.
2. Conduct regular training sessions to keep the team updated on the latest beauty techniques, trends, and products.
3. Monitor and maintain outlet cleanliness, organization, and hygiene standards in compliance with health and safety regulations.
4. Manage inventory of beauty products and supplies, ensuring timely ordering and stock management.
5. Address and resolve customer complaints and concerns professionally and efficiently.
6. Perform beauty treatments and services as needed, including facials, manicures, pedicures, waxing, makeup, and more.
7. Assist in developing promotional strategies to attract new clients and retain existing ones.
8. Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
9. Maintain accurate records of sales, expenses, and staff performance.
10. Foster a positive and motivating work environment, encouraging teamwork and professional growth.

Job Descriptions

The Junior Sous Chef / Chef de partie is responsible for food preparation, maintaining consistent standards whilst helping chefs to develop menu's, you will assist the head chef and sous chefs with the successful running of the kitchen ensuring all recipes are followed along with food practices to ensure guest satisfaction.

• To prepare food based on what's in all the menus.
• Preparation, production, and service of food to the standard required in a timely and efficient manner.
• Practice and promote effective teamwork and communication amongst your direct work colleagues and colleagues in front of house
• Ensure compliance with in-house food hygiene, health, and safety systems to ensure compliance at all time.
• Ensure daily kitchen set-up and procedures are carried out on time and in accordance to the standards.
• Completing duties with an attitude of always striving to exceed standards to promote improvements and raise the quality of feedback from all guests.
• To maintain the day-to-day operational standards of the kitchen
• To manage own kitchen section during service
• To take responsibility covering all areas of kitchen operations.
• Wash dishes and cutleries & wipe dry
• Assist in private event setup & service

Job Requirements

Experience managing the preparation and cooking of food in the kitchen

• Must have excellent diligence
• Disciplined, keen to share your knowledge and learn new skills
• Strong dedication to your craft
• Have good working relationships, rise to the challenge, and adapt well to change
• Be enthusiastic about your career, collaborator & trustworthy
• Professional attitude always

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

JOB SUMMARY

Responsible for Operational Excellence through Owner, Tenant and Member (collectively “Residents”) communication and engagement, problem resolution and timely follow up. Interfaces with Residents, Guests, hotel operations, hotel ownership representatives, third-party financial providers and internal and external legal counsel. Verifies that operations team delivers an appropriate brand experience by ensuring consistent service delivery standards are met by all. Manages association cost allocations, budget development and will manage the business within the financial perimeters of the approved budget. Verifies that the Management Agreement (MA) contract provisions are managed and that the Management Company’s obligations are achieved. Verifies that Residents comply with all provisions of the governing documents and manages all aspects of the Rental Program and ensure compliance with the Rental Program Agreements, both pre and post opening.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

CORE WORK ACTIVITIES

Managing Property Operations

• Manages day to day operations for Residents and Guests

• Creates and implement training guidelines for all residential staff.

• Develops and execute Owner, Tenant and Member Engagement activities through active participation in the planning and execution of association supported social events and action plans based on survey outcomes along with any other supportive activity as determined necessary.

• Validates property controls are in place for entering a Unit and obtaining a key.

• Maintains BuildingLink according to the BuildingLink Standards (where implemented)

• Participates in the Employee Engagement Survey through action planning and implementation of specific actions.

• Collect Resident owner’s preferences, track and record additional preferences and implement them in Mystique

• Establishes and implements maintenance programs to ensure all residential components are maintained in line with the brand standards.

• Work with the Director of Engineering and association board of directors to maintain Reserves for proper lifecycle planning and project management.

• Enforces property Fire Life Safety standards.

• Develops and coordinate operational elements of managing all residential services and programs with Hotel General Manager, Director of Operations, Director of Finance, Director of Engineering and other key departments to ensure the operational and financial aspects of these programs are achieved.

• Develops New Owner Orientation and ensure delivery to all new residents. For new residents, coordinate all post-closing activities including unit renovation, move-in logistics, and establishment of utility and service accounts.

• Acts as the main contact for any Resident or Guest issues or concerns, including all ongoing communications regarding the operation and performance of the Rental Program. Coordinate hotel staff, residential staff and third party service providers to ensure basic and a la carte service offerings are delivered consistent with brand standards, maximize hotel related revenues and satisfy resident’s expectations.

• Plans and execute resident exclusive events and activities.

• Develops the Residential Services Guide

• Verifies ongoing alignment with brand standards related to services, amenities and facilities.

• Maintains an a’la carte menu of services if connected to a hotel.

Managing Relationships with Property Stakeholders

• Maintains a list of external service providers who can provide services to Residents

• Maintains BuildingLink (where implemented), service requests, maintenance requests, Resident special occasions and Mystique compliance.

• Verifies Owner forms and Owner files are maintained with up to date information and ensure appropriate communication with other departments who are providing services to Owners and requesting access to Units in the absence of the Owner.

• Validates that all vendor’s working in the common areas have the appropriate insurance on file.

• Understands the property’s declaration, by-laws and rules and regulations along with any other policy and procedures or other association documents. And must ensure ongoing enforcement of these documents.

• Collaborates with Home Owner Association, Management Company, Hotel Administration, residential operations and legal to ensure that the residential component is fully compliant with all governing documents and the Management Agreement. Maintain ongoing enforcement of residential policies and procedures so that they are adhered to by all parties in a consistent fashion.

• Attends all scheduled general and board meetings.

• Must have a general understanding of the Budget Guidelines, Holiday Fund Guidelines and Reserve Policy.

• Must be familiar with the Property Management Scorecard, Financial Excellence Scorecard and Governance Scorecard.

• Participates in the preparation of monthly, quarterly and annual residential financial reports, statements and annual association budgets with Director of Finance and the Management Company. Work directly with each department to ensure timely and accurate billing of operational charges and assessments. Address budget variances on a monthly basis.

• Interfaces with property financial and accounting teams to ensure budget controls and objectives are achieved.

• Professionally represents the brand as a leader in both the community and the property.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• Coordination of marketing enquiries between Porsche Asia Pacific, Porsche AG and importers/dealers
• Support of various Marketing related projects  
• Assistance in developing Marketing and Porsche Lifestyle campaigns  
• Coordination with creative and media agencies
• Maintenance of local websites, contact databases and advertisement systems
• Internal and external analytics and reporting
• Various (market) research assignments
• Handling of incoming quotations, invoices and coordination with Finance  

• Undergraduate in Business Administration, Economics with Marketing or any other relevant studies
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical and quality oriented, able to work independently and prioritise
• Team-oriented working attitude and intercultural understanding
• Past internship experience preferred

• Communication with vendors, internal and external Stakeholders: Coordinate initiatives and gather necessary information based on day-to-day business needs.
• Support with presentation and data consolidation: Assisting in the preparation of presentations for high-level meetings - this may involve researching market trends, compiling sales data, and creating visually compelling presentations according to corporate guidelines, to effectively communicate business strategies and objectives.
• Project Planning and Coordination: Collaborating with cross-functional teams to plan and execute projects related to product launches, marketing campaigns, and activations, and brand collaborations. This includes structuring all tasks and ensuring deliverables are met within established deadlines.
• Independent Task Completion: Demonstrating the ability to work independently to complete assigned tasks while also seeking guidance and support from team members when needed.
• Supporting Brand and Sales Activities: Assisting in the development and implementation of brand-building initiatives, visual merchandising setup, and updates. This includes sales activities to drive business growth and enhance brand visibility across online and offline channels.

• Previous work experience in practical sales, business development, or related fields would be an advantage.
• Advanced studies in fields such as business or marketing.
• Proactive and creative mindset with a passion for lifestyle trends.
• Strong PowerPoint and Excel skills with the ability to analyse data and provide recommendations.
• Excellent communication and interpersonal skills.
• Work effectively in a team-oriented environment but at the same time handle tasks independently and responsibly.
• Manage deadlines well – have a structured overview of own responsibilities and able to evaluate the urgency of each task and shift priorities around.
• Outstanding customer orientation and service mentality, a competent problem-solver for customer needs.
• Passion for lifestyle brands, fashion, and consumer goods is a plus.

• Model Development: Design and develop AI/ML models for transaction monitoring, focusing on anomaly detection and risk scoring.
• Data Analysis: Analyze large datasets to identify trends, patterns, and potential risks associated with financial transactions.
• System Optimization: Continuously improve the performance of monitoring systems by tuning models, refining algorithms, and integrating new data sources.
• Regulatory Compliance: Ensure that transaction monitoring processes meet all regulatory requirements and industry standards, including AML/KYC.
• Collaboration: Work closely with cross-functional teams, including compliance, IT, and risk management, to align monitoring strategies with business objectives.
• Reporting and Documentation: Prepare detailed documentation of model development processes, performance metrics, and compliance efforts.
• Training and Support: Provide training and support to team members on transaction monitoring tools and AI/ML methodologies.
• Research: Stay updated on industry trends, emerging technologies, and best practices in transaction monitoring and AI/ML.

• Experience: 3+ years of experience in transaction monitoring, fraud detection, or financial crime risk management, with a strong focus on AI/ML applications.
• Technical Skills: Proficiency in programming languages (e.g., Python, R), experience with machine learning frameworks (e.g., TensorFlow, Scikit-learn), and familiarity with data visualization tools.
• Certifications: Relevant certifications (e.g., CAMS, CFE) are a plus.

Hwa Chong International School (HCIS) is a member of the prestigious Hwa Chong family of schools, drawing its core strengths from a century-old tradition of educational excellence and philanthropy. As a local international school, at least half of the student population is local, and the rest from over 20 countries.

HCIS is committed to providing an environment conducive to the continued growth and development of our staff.

EXPERIENCED INTERNATIONAL BACCALAUREATE TEACHER

Hwa Chong International School is looking for inspiring, passionate and committed teachers to explore a career with us.

Full-time positions available:

• Biology / Chemistry

Teachers may be required to teach various levels in the school’s six-year academic programme. Apart from teaching, teachers are expected to guide the students throughout the academic year in all areas of their holistic development. The incumbent will undertake planning and execution of various school activities throughout the year. As part of the school’s professional learning community, teachers are expected to contribute to teacher collaboration and resource development to value-add to the learning and development of students.

Requirements:

• At least a relevant Bachelor Degree in Science (Biology/Chemistry or relevant equivalent) from an established University and possess teacher training qualifications, e.g. Post-graduate Diploma in Education
• Minimum 3 years of relevant teaching experience in the secondary/high school preferred. Experience in teaching at IB Diploma Programme or pre-tertiary level will be advantageous
• Able to value-add to students' performance
• Possesses good organisational, planning and communication skills
• Salary will commensurate with experience
• Interested candidates may wish to email [email protected]. We regret that only shortlisted candidates will be notified.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Efficiently perform all duties in the Communication Centre as part of the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
• Communicate professionally and efficiently to all internal and external callers of the hotel.
• Ensure guests are provided with personal, attentive and caring service
• Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
• Answer inquires from guests regarding restaurants, transportation, and entertainment in the local area.
• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
• Ensure all guests experience a fresh and modern experience.
• Anticipate guest needs and offer related services and suggestions accordingly.
• Find opportunities to surprise and delight guests to create memorable moments.
• Be able to build small talks with guests during every interaction to engage with guests.
• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.
• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
• Optimize revenue through timely and accurate bookings.
• Complete other tasks that assigned by Management.

Requirements

• Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies.
• Preference for candidates with call centre/operator experience in an established or luxury/upscale or boutique hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Main duties and responsibilities:

• Ensure deployment, support and being accountable for the following areas: 

             o    Databases daily, weekly update and refresh
             o    Oracle middleware products
             o    CTRM and Analytics applications: installation, critical business process monitoring and business & developer support

• Support and interact in a worldwide context with infrastructure, security, network and applications Teams
• Resolve any request from users in the areas described above
• Document standards and follow procedures
• Monitoring and managing databases and Unix equipment WW

with the following technical domains:

• Databases: Oracle 18c / 19c / 23ai  included knowledge in DataGuard, Pdb-Cdb, RMAN and performances tools

• Oracle products :
  • Oracle Forms & Reports Application servers
  • OGG: Oracle Golden Gate ( data replication, Zero Downtime maintenances)
  • OUD: Oracle Unified Directory
  • OEM: Oracle Enterprise Management

The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.

What you’ll need to bring to the role & Experian

·       Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers

·       Carrying out proper investigation, analysis and observation of house visited

·       Maintain accurate records of all collection activities and client interactions

·       Updating the office immediately on information obtained on house visits

·       Attending urgent or impromptu meetings held in the office

·       Collaborate with the internal team to improve collection strategies and processes

·       Achieving collection targets driven by corporate goals 

·       Ensure compliance with all relevant laws and regulations during collection activities

·       Any other matters assigned

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION? 

Mama likes everything to work perfectly, and you make this happen! ❤️ You ensure all the preventive and curative maintenance operations of the establishment

YOUR IMPACT _________

This position will be managing and developing a team of Beauty Consultants through daily supervision and coaching. He/she will also be responsible to drive counter business and achieve sales goals by delivering great customer service and an excellent customer experience in line with brand standard.  The incumbent will be required to develop and maintain close relationship with Shilla operations teams to smoothen daily operations, as well as, to ensure brands standards are always applied on counter including by coordinating daily operations, stock management, uphold counter image.

YOUR MISSION _________

Brand Sales & Image

• Work hand in hand with Beauty Consultants to achieve sales targets 
• Understand the counter business and sales trends in order to detect growth opportunities
• Assist and help execute promotions (including promotion, incentive and GWP) to exceed sales targets yet maintaining brand standards
• Actively promotes Brand and presents a professional image at all times
• Completes weekly external reports to the Brand and participates in various projects as and when required.
• Develops in-store relations to build and uphold positive rapport between Operator and Brand

Supervision and Team Management of Beauty Consultants

• Communicate effectively corporate strategy & guidelines to the team
• Work closely and effectively with the internal team and operator’s team of sales staff, supervisors and managers
• Keep Beauty Consultants motivated to achieve goals by preparation, participation, practice, praise and passion
• Serve as a role model, coach Beauty Consultants to ensure selling techniques / product knowledge and demonstration adheres to the brand standards as well as effective translation into customer penetration and staff productivity results
• Ensure Beauty Consultants uphold grooming standards of the brand
• Evaluates and monitors performance of Beauty Consultants closely with Airport Manager and Training team to identify areas for development to enhance product knowledge and sales techniques which drives performance
• Assist and work with Retail Manager in recruitment of Beauty Consultants, where applicable
• Plan and ensure that new Beauty Consultants are integrated into the brand by providing them with concise brand introduction and understanding of basic product knowledge to enable them to perform their job until formal training is arranged by the Training team

Counter & Product Management

• Guarantee the respect of Dior brand image in all aspects: Visual Merchandising, Beauty
• Ensure overall counter image/aesthetic adhere to brand philosophy/ guidelines and that all counters are updated with stocks and testers
• Supervises daily counter duties such as housekeeping, merchandising, stock management, including supply of testers and counter tools
• Ensure stocks and testers are sufficient on-counter through effective facilitation of stocks transfer from warehouse to store(s) or counter(s); ensure stocks are well allocated to each location and effective stocks replenishment
• Roster all team members in housekeeping duties to maintain hygiene standards and ensure testers and collateral materials are clean, tidy and filled
• Ensures merchandising and display follows brand guidelines (e.g. planogram) and Operator’s requirements
• Provide feedback to ensure visuals at all locations have been updated all at the same time
• Provide feedback to support the development and increase of sales, clearing of slow-moving items and damages
• Work with field team to evaluate effectiveness of counter tools to allow consumers to understand in-store highlights 
• Conduct counter coaching to Beauty Consultants and Promoters where necessary

Promotion Coordination

• Work with field staff to execute promotion setup timely and effectively
• Ensure stocks, testers and GWP are sufficiently allocated to the promotion counter
• Ensure promotion mechanics and incentives are effectively communicated to field staff
• Provide basic product knowledge introduction and counter coaching to promoters
• Provide feedback to Airport Manager or Retail Manager regarding overall promotion sales and customer feedbacks

The Director is a lead to steward the business and deliver against client objectives and satisfaction. He or she serves as the senior contact and will drive quality control, approving communication strategies, plans and key tactics delivered by the team across online and offline planning.

This individual will manage a structured team to engage and drive conversations with key partners (including creative agencies) that involves account and media planning, new opportunities, branded content, negotiations, as well as support and collaborate on relevant projects to scale learnings that is required of the account.

This entails management of internal business deliverables (e.g. Scope of Work, address audits) and management of staff (e.g. interviewing/hiring, performance reviews, assignment recommendations, etc.).

The Director will also mentor, manage, train and motivate team members to deliver the best possible performance.

Key Accountabilities:

• Be a key contact across entire planning cycle for senior brand clients and media directors / managers. Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire communication planning process.
• Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables. Collaborate with multiple internal business practices that contribute to the overall communication plan development process both internal and external.
• Hones feasibility, profitability and negotiation skills through implementation and management of plans, working with Trading team to drive best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Serves as first level coach and supervisor to one or more associates to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Provide staff with ongoing feedback and manage annual Evaluation as well as constantly evaluating resource allocations.
• Address all operational issues to ensure smooth execution. Propose solutions and perspectives to problems.
• Establish effective working relationships with all parties and act as first line of issue escalation; manage the resolution of issues as they arise (pre and post live) such as discrepancy between reporting systems and creative malfunctions, amongst others.
• Keep abreast to the development and trends in the ever-changing media landscape.
• Full understanding and interpretation of media system, research, market data and manage 3rd Party audits.
• Drive and own internal processes to increase productivity, streamline processes/reporting as required and champions HX Media Framework. Work with team to implement these processes and see it to its fruition.

Key Competencies:

• Strong understanding of the integrated media landscape
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Takes responsibility for the collective performance of Functional Leads/Specialists team working together
• Integrates understanding into the work to make decisions on the business
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results
• Builds team effectiveness by providing a clear definition of what’s expected and identifying the people with the right skills and capabilities
• Coaches others by assessing an individual's strengths and areas for development and encouraging a free exchange of constructive feedback. Pushes down decision-making and avoids taking charge unless absolutely necessary.
• Takes entrepreneurial calculated risks and acts on opportunities that lead to significant gains for the business
• Identifies and actions opportunities to grow profitable revenue while driving awards submissions and winning awards
• Anticipates the future and takes decisive action to create opportunities or minimize potential problem
• Pre-sells by soliciting the involvement of key people in advance to build ownership
• Demonstrate desired behaviours and make effective decisions. Ensure all decision making is aligned to brand’s purpose and values. Lead by example.

• Creative Thinker: Bringing a blend of strategic thinking and creative insight to every project.
• Holistic Perspective: Considers the bigger picture to uncover areas of opportunities for clients
• Effective Communicator: Clearly express ideas and strategies, using storytelling to make complex concepts relatable and impactful.
• Mentor & Motivator: Support and guide junior planners, helping them grow their skills and confidence in a collaborative environment.
• Industry Expert: Bring deep knowledge of market trends, audience behavior and platform expertise
• Solid Collaborator: Work well with cross-disciplined teams and clients to ensure that ideas align and campaigns come together seamlessly.
• Trends Observer: Keep an eye on cultural shifts and industry developments, incorporating relevant insights into planning.
• Resourceful Problem Solver: Identify potential issues early and adapt plans to keep projects on track.
• Yearning for Improvement: Continuously seek ways to enhance your skills and learn from experiences and colleagues.

What you get to do in this role:   

• This position reports to: Senior Manager, Revenue Recognition
• Serve as a revenue recognition and finance subject matter expert and partner with Sales, Deal Desk, Legal and Sales Operations during the contract negotiation process by analyzing the impact of contract terms, communicating the revenue impact, and offering alternative structures
• Collaborate with Finance business partners on revenue metrics, forecasts, and projections
• Manage and align contract negotiations and contract terms to key financial performance metrics
• Assess revenue recognition for contracts in the process of being negotiated in accordance with ASC 606
• Exercise judgment within defined policies and authoritative guidance to determine appropriate action related to revenue-related transactions and documenting considerations and conclusions
• Educate stakeholders through creation and delivery of training for revenue recognition rules, key finance performance metrics, policies, and practices
• Challenge and assist in process improvements and implementation to further streamline Finance processes and shorten financial close cycle to ensure scalability
• Monitor relevant US GAAP and SEC developments and international developments to ensure finance policies and procedures are compliant
• Provide operational support for projects within a matrix organization

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

Internship duration:

• Between Jan to June 2025

Main Responsibilities:

The Execution Intern will handle all execution activities related to the LDC Dry Bulk/Palm business based at the Singapore Regional office.

• Issuance of contracts after trades are validated and communicate with the trading desk in case of any discrepancies
• Liaise with suppliers, internal and external customers, to plan and manage shipments according to the contractual requirement
• Activities include following up on freight bookings and vessel tracking, checking the shipment plan, sending vessel nominations, sending/receiving shipping instructions, appointment of surveyors for loading and discharging operations, receiving/issuing letter of credit, sending/receiving shipment tenders, preparation and negotiation of shipping documents to ensure settlements are done timely and correctly
• Responsible for maintenance of the trading system, to ensure the contract execution status is correct and all relevant data is input correctly and on time
• Responsible for vessel laytime calculation, demurrage and insurance settlements for the shipments handled
• Responsible for tracking and closing of aging files (laytime and other receivables / accruals)
• Provide high value support to the business, anticipate risk, risk mitigation and provide solution to the business

Requirements:

• Degree in Maritime Studies or any related field
• Knowledge of Incoterms, UCP/ISBP rules and Charter Party term will be a plus
• Knowledge of vessel laytime calculation preferred but not essential

• Day to day management of investment and accountability program for selected key regional client
• The preparation of buying results for a key client within the region including reviewing data and co-creation of delivery presentations
• Developing strong relationships with buyers in local offices, regional client team and media auditors
• Providing advice and support to local offices on media accountability
• Effectively managing of timelines, analysing feedback and reviewing pricing and delivery against KPIs
• Manage local and regional communications effectively to share best practice and get desired results from local markets
• Ensure consistency of activation process and product across all markets
• Ensure media auditing processes are managed by the teams and attend client audit meetings
• Contribute to an investment community on the client that delivers learnings, best in market opportunities and a performance led culture
• Reporting into the SEA Investment and accountability director

Negotiation and activation leadership

• Work with the team lead on the negotiation strategy and go to market philosophy for the individual client
• Co-Lead annual client specific negotiations to ensure best outcome in line with or better than market / PMX benchmarking, delivering on client investment KPIs
• Ensure consistency of activation process and product across all markets
• Help drive market leading reputation for excellence for the Groupes activation capabilities, media partner relationships and value creation
• Uncover new and enhance existing JBPs for the client, including integration of Groupe strategic benefits to drive impact and a competitive advantage for the client
• Ongoing value tracking and consistent management of client KPIs, for internal and external merchandising

Client leadership

• Develop and maintain senior client contact including procurement lead
• Ensure that all client investment KPIs are exceeded
• Ensure media auditing processes are managed by the teams and attend client audit meetings
• Proactively support Client leads to manage client related activation issues when required

Internal & external relationship management 

• Maintain productive working relationships and regular contact with senior media owners
• Escalation point where necessary to ensure issues are resolved in a fair and objective manner
• Work closely with Team Lead to support efficient and effective team structure and operations, and client satisfaction (indicated by client survey results) is consistently high
• Contribute and drive an investment community on the client that delivers learnings, best in market opportunities and a performance led culture
• Drive a Publicis POV and leadership on key industry topics
• Ensure that the agency’s PMX Media Partner targets are being tracked and met by client and team
• Ensure that the team are using PMX's best practice briefing and negotiation process to ensure best outcomes can be achieved for both our clients and the agency

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.

• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.

• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.

• Evaluate the nature of each call and determine the appropriate action to complete the request.

• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.

• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.

• Provide general information and support on any VISA related topic or product and direct the customer accordingly.

• Provide status update on Emergency Card and Cash requests when customer calls to follow up.

• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.

• One Stop Fulfillment of Emergency service with customer and their banks.

• Use several computer programs to respond to customer inquiries.

• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.