As a Pre-Sales Manager, you will be an integral part of our sales organization, responsible for leading and coordinating pre-sales activities to drive revenue growth and customer satisfaction. This role requires a blend of technical expertise, leadership, and customer-facing skills to effectively support the sales team and engage with clients in the pre-sales process.
Key Responsibilities:
Pre-Sales Strategy:
ยท Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.
ยท Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.
Technical Expertise:
ยท Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.
ยท Serve as a subject matter expert on technical aspects of our offerings, providing insights and recommendations to both internal teams and external clients.
Customer Engagement:
ยท Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.
ยท Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.
Solution Design and Proposal Development:
ยท Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.
ยท Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.
Relationship Management:
ยท Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
ยท Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships.
Sales Support and Enablement:
ยท Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.
ยท Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.
Qualifications:
ยท Bachelorโs degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.
ยท Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.
ยท Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.
ยท Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with customers at all levels of the organization.
ยท Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.
ยท Strategic thinker with a customer-centric mindset and a track record of driving results in a fast-paced, dynamic environment.
ยท Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service is a plus.