Benefits:

• Salary: Up to $5000++
• Monday to Friday: Flexi start and end time from 8am to 9am
• Location: Jurong East (less than 10 minutes walking distance from MRT)

Job Responsibilities:

• Plan and implement company talent acquisition strategy
• Develop company’s policy for talent benchmarking, talent assessment and interviewing
• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Conduct sourcing activities in order to fill open positions

Additional requirements:

• Strong passion for recruitment and sales driven
• Have experience in sales are welcome to apply!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

TECHNICAL MANAGER

Responsibilities:

· Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective.

· Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment.

· Effectively allocate tasks and responsibilities among team members based on their skills and expertise.

· Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information.

· Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development.

· Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives

· To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers.

· To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs

· To manage purchasing of equipment and company’s equipment and inventory

· preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources.

o To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure.

· Ensure systems and processes comply with workplace safety and health regulatory requirements.

· Ensure that customer quality specifications are constantly met.

Requirements:

· Degree in Engineering (Preferably Electronics) or equivalent.

· At least 5-8 years of relevant working experience in Security Industry, managing a group of 5 or more engineers.

· Possess excellent planning and organization, interpersonal and communication, and problem solving skills

· Excellent project management skills

· Able to work independently and make good decisions

Job Summary:

• Basic Salary: $1,800
• Allowances: $110
• Monthly Commission: $400 to $1,000
• Gross Salary: $2,500++
• Work hrs: 12nn-8pm
• Location: East / West

Job Responsibilities:

• Welcome every customer and provide a pleasant shopping experience
• Recommend beauty products to customers
• Perform inventory replenishment
• Maintain basic housekeeping
• Operate POS cash register and handle various mode of payment.

Requirements:

• At least 1 year of relevant retail experience
• Willing to learn
• Standing job
• Able to work retail hours

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

A Driver is a professional who drives clients around in an efficient, safe and timely manner. In addition to maintaining regular cleaning services for their vehicle as well as managing payments on time each week/monthly cycle goes by; drivers also plan routes based on road conditions.

We are looking for a Driver to transport clients in a comfortable, safe and timely manner.

Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning each route based on road and traffic conditions.

To be considered for this role, you should have a valid driver’s license and a clean driving record with no traffic violations. we provide drivers with our own vehicles.

Responsibilities

• Map out driving routes ahead of time to determine the most expedient trip
• Pick up clients from the place and at the time they’ve requested
• Collect payments and issue receipts
• Assist clients with loading and unloading their luggage
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road constructions, as needed
• Answer clients’ questions about the area and local places of interest
• Ensure the car seats are clean and comfortable for all riders
• Schedule regular car service appointments and report any issues
• Book car wash and detailing services to maintain interior and exterior cleanliness of the car

Cyber Research Programme Office (CRPO) s looking for a candidate to join them as a Project Officer.

Key Responsibilities:

• Responsible for supporting a top venture building program through reviewing venture opportunities and leading conversations with founders and academics
• Source and assess early-stage startups, being part of the grant decision making processes and the end-to-end deal cycle
• Work closely with the CRPO portfolio startups to strategize, build and scale, including managing funding rounds to later stages
• Liaise with multiple stakeholders, such as industry strategics and global investor networks to drive frontier conversations in the industry

Job Requirements:

• Bachelor's degree preferably in business administration, accounting, or finance, with 2 -3 years of working experience in a startup environment
• Strong financial analysis including experience in assessing and modelling valuations for early-stage innovative cybersecurity companies
• Resourcefulness and communication skills to work with stakeholders in ensuring smooth running of programs and operations
• Strong interpersonal and communications skills, with the ability to interact with all levels of internal and external stakeholders
• Ability to build and maintain relationships with external partners in both the private and public sectors

We regret to inform that only shortlisted candidates will be notified.

We are a reputable construction company dealing in Electrical Rewiring. We are currently seeking a reliable and Electrical Supervisor and General Foreman

Job Responsibilities:

Arrange the company's lorry to transport labor, materials, and equipment, and rewire scraps to and from the worksite, office, and scrap yard.

Knowledge and experience in Electrical Rewiring, specifically in HDB rewiring projects.

Assisting in the electrical rewiring tasks, which may include pulling out cables, trunking, and conduits under the guidance of experienced electricians.

Handling and managing rewiring scraps such as wires, cables, trunking, and conduits.

Oversee Loading and unloading materials and scraps into the lorry safely and efficiently.

Ensuring the proper maintenance and cleanliness of the company's lorry.

Requirements:

Knowledge and experience in Electrical Rewiring

Physical fitness and ability to handle the manual labor involved in electrical rewiring tasks and loading/unloading materials.

Responsible, punctual, and reliable.

Good communication skills and ability to work as part of a team.

Job Description

• Ensuring accuracy of data and configuration as a basis for good revenue management.
• Analysis of past performance as a lesson to improve future results.
• Analysis of competitors rates strategy, performance and promotion offers.
• Management of distribution channels.
• Management of business gained to ensure optimal allocation.
• Forecasts based on past performance, current holding, market intelligence as basis for optimization.
• Recommend and establish pricing strategies. Focus will be to devise day-to-day and week-to-week strategies to maximize yield and occupancies in our wide and varied markets.
• Planning, developing and implementing plans which increase sales: Marketing and advertising campaigns for electronic distribution; Special promotion according to hotel needs on public channels/ for wholesalers/ for hotel Sales Managers.
• Management of group requests from sales team.
• Communication with Accor Reservation Services and Accor Database Management.
• Communication with all departments concerned (Front Office/ Reservation/ Sales Managers/…) regarding the changes of pricing policy, promotion, waitlist booking.

Job Requirements

• 5 - 10 years of relevant experience in a similar capacity
• Technically proficient in Opera, Dataweb, Resaweb, Atacsweb, ASA Sales, ASA Rates, B2B Extranets, B2C Extranets
• A team player with an eye for detail and excellent oral and written communication skills

ood interpersonal and communication skills
pain healing experience would be advantage
Tuina services should be in accordance with clinical evidence
committed, compassionate and willing to go extra mile to treat and delight patients
self motivated, positive and strong integrity
implement treatment plan, sometimes including exercise, maunaul therapy and electrotherapy

Description & Requirements good interpersonal and communication skills pain management experience would be advantage the provision of Tuina services should be in accordance with clinical evidence

Job Responsibilities:

This role will be responsible for developing, implementing, and maintaining applications that leverage data analytics to drive business insights. The candidate should have a strong background in both software development and data analytics, with the ability to create robust and scalable solutions.

Job Requirements:

• IT-related Degree/Diploma and other Certifications.
• 3 or more years of experience in Applications development /Data analytics.
  Proficiency in programming languages such as .NET / C#.
• Strong understanding of Database Management Systems such as MS SQL.
• Familiarity in deploying Applications on Azure and IIS Web Servers.
• Familiarity with Data Analytics programming and tools such as Python, Talend, PowerBI, Tableau.
• Proficiency in MS SharePoint, Word Press, Joomla and Low-code tools would be added advantage.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.

A Building & Facility Executive oversees all aspects of building facility functions and guarantees the safety, maintenance, and functionality of all facilities under the Company. Duties include running routine safety inspections, corresponding with contractors, planning maintenance work, maintaining records, and supervising the facility staff.

Job duties & responsibilities:

· Plan, organize, coordinate, and oversee operational processes of all Company facility areas assigned, including maintenance, safety and cleanliness

· Work within budgetary and compliance parameters to ensure upkeep of building facilities

- Ensure legal compliance where needed

· Work closely and liaise with vendors, contractors, and suppliers to implement cost-effective, simpler, and faster ways of carrying out facility upkeep, development and maintenance

· Manage and attend to all feedback and service requests in a timely manner

· Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operation

· Raise PO and certify job completion/delivery undertaken by contractors/vendors

· Manage and update online systems

· Assume any other facilities-related duties assigned by the management

Essential Skills and Experience:

• A Diploma/Degree holder in Facilities Management, Building Services or related discipline and preferably with three (3) years of relevant experience directly related to the duties and responsibilities as specified

• Experience in performing simple jobs and is hands on to ensure planning to execution

• Team player, results-oriented, self-motivated, and resourceful

• Possess good interpersonal, communication, and coordination skills

If you possess what it takes, we invite you to submit a detailed resume stating your current and expected salary.

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The incumbent will provide shift support in the servicing and maintenance of the Automated Equipment in the Company via preventive and corrective maintenance activities. A a problem solver equipped with the required technical knowledge and skills

Responsibilities

• Carry out maintenance of the Electrical and Mechanical Equipment, Start-up, Shut-down andoperation activities
• Provide Technical Support to operation so as to meet production schedule
• Carry out stock-keeping of spare parts and housekeeping duties

• Minimum NITEC in Electrical/Mechanical or any equivalent
• Strong knowledge of automation systems, including PLC (Programmable Logic Controller), HMI (Human-Machine Interfaces), SCADA (Supervisory Control and Data Acquisition), and robotic systems is a plus
• Proficient in reading and interpreting electrical and mechanical schematics, diagrams, and technical documentation

• Work location:5 Joo Koon Circle
• Working hours:5 days per week including public holidays and weekend, rotating shifts (7:30am-5pm / 12:30-10 pm / 1:30-11pm / 8:30pm - 6am; shift hours are subjected to changes due to business needs)

Job Description

• Preparation of periodic accounting entries, payments and receipts
• Preparation of monthly/yearly GL closings
• Preparation of financial information for external audits and assist the team to correspond with external auditors to provide requested schedules and supporting
• Ensuring compliance to corporate and statutory guidelines
• Carry out and assume any other responsibilities or ad hoc duties as assigned

Job Requirements

• Self-motivated, meticulous, hands on, able to work independently and proactive team player
• Meticulous with excellent spreadsheet and analytical skills
• Ability to multi-task and work in fast paced dynamic environment
• Good communication and organisation skills
• SAP/Yardi knowledge advantageous
• Basic accounting knowledge and application of Singapore Financial Reporting Standards (International)
• University degree/Diploma in Accountancy

• Ensure accuracy of payroll records by maintaining the database with updates in status changes, tax withholdings, deductions,Reimbursements, union matters etc
• Process final salary within the given date
• Declare CPF and income tax on time
• Produce payroll related reports to management on a monthly basis
• Identify and follow up on any information that is inconsistent or does not align with the job classification/title
• Maintain and manage payroll documents
• All other ad-hoc administrative duties

POSITION SUMMARY

The incumbent will be responsible for maintenance of equipment and facilities by performing maintenance, repair, troubleshoot, loop check, calibration and testing of site-wide instrumentation, control and electrical system to achieve high equipment reliability in compliance with cGMP, EHS and regulatory requirements in a cost-effective manner.

Accountable for:

• cGMP, Data Integrity and EH&S compliance
• Electrical equipment reliability and performance
• Uninterrupted process instrumentation operation
• Team performance

POSITION RESPONSIBILITIES

• Perform maintenance activities according to procedures, good engineering practices and cGMP.
• Carry out Preventive/Predictive Maintenance of plant instrumentation, control and electrical system to ensure high reliability and availability.
• Support to develop Preventive Maintenance SOP/Procedures and tasks to maintain plant assets.
• Conduct trouble-shooting and locate sources of problems by observing instrument/electrical devices in operation, listening for problems, using measuring tools and testing instruments for trouble shooting.
• Participate in continuous improvement initiatives and support (IRS/QAR) investigations.
• Support project construction and commissioning of plant equipment and systems through active involvement in punch listing and commissioning activities; discuss equipment improvement and modifications with Supervisor/Engineers.
• Maintain a safe and clean working environment on areas under one’s responsibility.
• Complete all assigned training on-time and also prior to work execution.
• Contribute to team effort by accomplishing desired results/KPIs.
• Perform calibrations on process and analytical instrumentation.
• Document all work order activities in relevant equipment logs.
• Troubleshoot and resolve calibration/instrumentation issues in a timely manner utilizing DMAIC techniques.

Qualifications

• Minimum 5 years of relevant experiences in pharmaceutical, chemical, or petrochemical industries for Senior position and Minimum 2 years for Junior position.Other Job-Related Requirements:
• Knowledge of instrument calibration, electrical system / equipment operations and maintenance skill and knowledge with experience in working in a team performance matrix environment.
• Knowledge of Computer Maintenance Management System, current Good Manufacturing Practice (cGMP) and Right First-Time technique.
• Able to demonstrates clear and concise written and verbal communication.
• Knowledge in Electrical and Instrument Maintenance Troubleshooting and Analysis Skills.

Nice-to-Have

• Bachelor’s Degree Preferably in Electrical or Electrical & Electronics Engineering or Instrumentation.
• Strong evidence of problem-solving skills.
• Strong knowledge in Process Instrument and Electrical
• Knowledge of Computer Maintenance Management System, current Good Manufacturing Practice (cGMP) and Right First Time technique.
• Able to demonstrates clear and concise written and verbal communication.
• Knowledge of instrument calibration, electrical system / equipment operations and maintenance skill and knowledge with experience in working in a team performance matrix environment.

Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

Job Summary

Ensuring that processes needed for the quality management system are established, implemented, maintained, monitored, and harmonized in an international medical laboratory network setting.

Detailed Job Responsibilities:

• To support country business units of IHH Labs;

1. Development and maintenance of the laboratory quality manuals, laboratory quality procedures manual and associated operations documentation in compliance to ISO 15189 and Collage of American Pathologists quality systems in each business units over network geography.
2. Harmonizing quality management system according to different accreditation standard requirements for all locations.
3. Actively involve “Internal Auditor” training
4. Monitor quality management team members` activity over IHH Labs geography to empower them, to ensure and verify continuity of compliance with policies and procedures applied at IHH Labs business units.

• As a Function Lead of IHH Labs HQR;

1. Ensure the standardization of quality management system. Coordinating continual improvement actions. (PDSA, RCA, 7 Tools, Kaizen…)
2. Built a ”Quality Documents Management System” in order to harmonize critical information retrieve and disseminate the system to all business units.
3. Supervise selection, training, and evaluation of internal auditors of each business unit. Organize and actively manage a supervisory committee to harmonize “internal audit processes” between business units. Develops advisory policies for audit.
4. Actively involve development and maintenance process of metrics to follow and benchmark Quality KPI`s of the business units. Analyze and share data with IHH Labs Management.
5. Organize “IHH Labs Yearly Quality Summit” in collaboration with countries` and headquarter managements.
6. Prepare the schedule for “Periodical Management Review”s of business units and monitors the process, support preparation of yearly report of business units to present IHH Labs top management. Organize “End of Year Management Review” in cooperation with CEO of IHH Labs, present yearly report with detailed “findings” lists to develop next year targets.

Education Requirements:

Basic education requirements: Bachelor's degree in Biomedical Science, Pharmacy, Chemistry orMedicine;

Preferable education requirement: Specialty training on any Medical Laboratory Specialty and MS degree in Quality Management

Skills and Experiences:

• Minimum eight years` experience of Quality Management Responsibility in a Medical Laboratory Network setting.
• Certified experience on ISO 15189, ISO 17025, ISO 19011, ISO 31000, ISO 14001 international standards, and cGMP, CAP, ASHI Accreditation Procedures
• Informed decision making, analytical thinking, strong leadership and development qualities, outstanding quality awareness.
• Organizational planning and problem-solving experiences.
• Building a Quality and Documentation Management system on digital platform, customization of Quality Management workflow for complete laboratory network
• Planning a technical training program for Laboratory; application, certification, and measurement of outcome of the program
• Risk Management
• Building an Environmental Management Framework for laboratory

• Project Description: We are looking for experienced and enthusiastic L1 IT support engineers.
  The team goal is to deliver excellent service to client employees by resolving and routing various IT incidents received by different communication channels, including phone, chat, email, ticket systems. A key focus is on the support for remote working.
  
  Team is expected to cover normal Singapore working hours from client office Mon-Fri.
  
  Luxoft offers great opportunities for building IT career in different directions. Powerful Luxoft training center provides hundreds of training on programming, software testing, business analysis, Agile and more, which are accessible to Luxoft employees for free.
• Responsibilities:1) Answering user calls, cases and emails, trying to identify the root cause of an issue, conducting troubleshooting, thus general IT practices awareness is highly appreciated
  2) Monitoring ticket system for new incidents
  3) Direct incident resolution using knowledge base
  4) Work closely with other IT support teams to ensure timely incident resolution
  5) Remote network troubleshooting and administration
  6) Virtual Device administration and management
• Mandatory Skills Description:
• • 5-10 years of relevant experience in L1 Technical Support (ideally Banking Environment)
  
  Technical Skills required:
  • Remote desktop support for Microsoft Windows
  • Remote network troubleshooting and administration
  • Microsoft Windows, Windows Server and Microsoft 365 deployment, administration and management
  • Virtual Device administration and management (for example: Active Directory, Microsoft Azure, AWS, VMware, vSphere, Horizon Client)
  • Experience working with ticketing systems like ServiceNow or Jira in a high-paced MSP environment is a major plus
  
  Soft Skills:
  • A passion for customer service and great ‘soft’ skills
  • Ability to present technical information in plain terms to non-technical users
  • Great attention to detail especially when it comes to documentation and taking excellent notes
  • A passion for learning and the ability to adapt to new technologies

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm
• DKSH is a certified Great Place To Work!

Job Summary

• Obtain, verify and process customer orders timely and meet zero-base targets.

Job Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Adhere to order processing policies and practices in performing daily tasks.
• Process accurate and timely entry of customer orders in SAP.
• Follow-up on open sales orders (reason of rejection) to ensure no open sales orders are left unattended in SAP.
• Coordinate and recheck data/information in billing.
• Coordinate and recheck any incomplete data and verify any information to prevent errors in order processing.
• Collate data and conduct analysis on order processing performance to facilitate management decision-making.
• Evaluate and explore opportunities to enhance operational efficiencies and customer experience.
• Follow up on order status with distribution centers.
• Establish and maintain good working relationships with clients/customers.

Job Requirements

• Demonstrate basic knowledge in customer service principles and practices.
• Competency in SAP.
• Proven ability to multi-task and prioritize workload.
• Demonstrate high attention to detail, follow-through, and accuracy.
• 1-2 years of experience in a similar position.

Roles & Responsibilities:

· Direct supervision and management of workers and sub-contractors related to piping related works done at site.

· Set clear direction to lead, drive and motivate the team towards achieving common daily, weekly, and monthly goals.

·

· Contribute operations information and recommendation to strategic plans and reviews

· Prepare and complete action plans, implement production, productivity, quality and customer service standards

· Establish, maintain and enforce safe and healthy work environment protocols for all site works

· Keep daily activity progress record and log any problems that may exist for immediate action

· Continually seek opportunities to increase customer satisfaction and deepen client relationships

· Develop and maintain viable long-term relationship with internal and external stakeholders

· Minimum 15 years of working experience in the marine industry

· At least 15 years of working experience in fabrication/shipyard environment

· Excellent communicator and exemplary leadership quality

· Proven track-record in team management for project execution

· Sound knowledge and qualification in NDT techniques (ASNT, CSWIP, ERS or equivalent)

· Knowledgeable in international Codes & Standards (ASME, AWS, ASTM, API…)

· Knowledge in ISO 90001 and OHSAS 18001 Management System

· Extensive travelling may be required for the position

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Job Description:

1. Perform sales functions as follows:

• Identify potential clients for the waste management market segments assigned to him/her with the aim to establish cordial and business relations
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal.
• Facilitate the preparation of Sales Order through the Customer Service Executive and to work closely with him or her on sales and proper documentation.
• To prepare periodically, Sales reports for presentation to the Sales Manager.

2. Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and e-mail address, etc.

3. Assist Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy

4. Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Job Requirement:

1. Diploma/Degree in marketing or equivalent
2. Must possess a vehicle as travelling to customers’ site is required
3. Chemical knowledge preferred
4. Excellent communication, interpersonal and PR skills
5. Excellent sales track records
6. Team oriented and dynamic

Others:

1. Basic salary: S$2,800 - S$3,500
2. Transport reimbursement: $700 (based on receipt/bill, ie:patrol/carpark/ERP)
3. Transport allowance: $800 (fixed)
4. Phone reimbursement: $200 (based on bill)
5. Applicable incentive scheme

Duties and Responsibilities:-

1. To source for suppliers, PO processing and ensure timely delivery of the direct/ in-direct material.
2. Work out the best solution to meet customers' lead time, pricing and quality requirements.
3. To analyse and evaluate purchasing data and vendors performance.
4. Stock planning & monitoring.
5. Other comprehensive ad-hoc duties as assigned.

Requirements:-

1. Min Diploma in Engineering/ Material Management/ Supply Chain Management or any other relevant discipline.
2. Excellent interpersonal, communication and negotiation skills.
3. Team Player, organized and efficient.
4. Right attitude and hardworking.
5. Ability to understand technical drawings.
6. Proficiency in MS Office.

Training Administration

1. Check Training invoices, administer Training Grants and corporate Grants.

2. To Track and update incoming funds and maintain proper records.

3. Conduct research on new corporate assistance schemes and Training courses.

General HR Administration

1. Perform WICA related administration.

2. Monthly process payments for Union and maintain accurate data of unionized members.

3. Monitor and renew Various corporate license / membership applications.

Perform any other duties as assigned by senior Executive.

Requirement:

Grant:

Apply for CCP grants for suitable career conversion personnel.

Must be able to work in a fast-paced environment

Able to meet tight deadlines.

Preferably with HR knowledge

* Minimal Training Provided.

Tenure-track Assistant Professor in Intelligent Systems

Established in 1981, the School of Electrical and Electronic Engineering is one of the founding Schools of the Nanyang Technological University, Singapore. Built on a culture of excellence, the School is renowned for its high academic standards and research. To support advanced research, the School hosts 13 research centres and facilities which are well-equipped with sophisticated and state-of-the-art equipment. Besides the 13 centres, there are more than 50 laboratories, supporting both the teaching and research activities in the School.

Join the School of Electrical and Electronic Engineering of the College of Engineering, Nanyang Technological University, Singapore as a faculty member and embark on a challenging and exciting career in research innovations and teaching excellence, so as to prepare engineering leaders of the future.

Responsibilities

The job holder is expected to make useful contribution to fulfil the University’s vision and mission. Specifically, the candidate is expected to:

• Secure research funding to build up research, and provide high quality research outputs in publications, invention disclosures, and engineering designs etc. in Intelligent Systems and other disciplines related to Electrical and Electronic Engineering.
• Engage in the development and delivery of undergraduate and postgraduate curricula in Electrical and Electronic Engineering and related disciplines.
• Support, supervise and mentor undergraduate students in project works and other academic pursuits; and postgraduate research students in research projects and the development of their research careers.
• Play an active role in the life of the School of Electrical and Electronic Engineering, College of Engineering and the University by supporting activities around research, teaching, enterprise, student experience and widening participation.

Requirements

Successful candidates should have:

• A relevant PhD from a reputable university
• Excellent research in intelligent systems (e.g., robotics, unmanned systems, optimization and control, machine learning and computer vision, automated manufacturing, smart factory, automated logistics)
• Established track record of research excellence
• Experience in cross-disciplinary research initiatives and collaboration
• Well-developed understanding of the priorities and strategies of relevant funding bodies will be an advantage
• Experience in the training and development of early career researchers and/or PhD students will be an advantage
• Strong network and ties with renowned international entities and organisations
• Strong conference and journal publications record
• Good written and verbal communications skills

Application

Applicants are invited to submit their applications (cover letter, CV, research and teaching statements, and citation report, where applicable) through the NTU Singapore career portal.

Review of applications and shortlisting decision will be on an on-going basis until the position is filled.

Please apply at:

https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Assistant-Professor-for-Intelligent-Systems_R00006403

Job Info:

• Salary: Basic up to $3000 + AWS&VB
• Working Hour: 8am to 6pm, inclusive of 1 weekend 44 hours a week
• Location: Whitley Road

Job Scope:

• Scheduling and confirming of referral appointments for our specialists from various departments
• Managing service specific cancellation lists
• Manages any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed
• Manage appointment fit in requests
• Communicating concerns and feedbacks from clients to our various specialists and department veterinarians
• Confirming diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions
• Reviewing of referral forms and medical histories received from the referring clinics
• Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client
• Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date
• Ensure referral booking protocols are followed for each department
• Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore

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