• Specialist in Eyecare industry
• Working Location: Central
• Working Days & Hours: Mon - Fri 8.30am - 5.00pm; Sat 8.30am - 1pm
• Salary Package: Basic Up to $2500

Job Responsibilities:

• Help walk-in patients' on their registration
• Answering phone calls and inquiries
• Dispensing medications
• Cashiering
• Ad-hoc duties as per assigned

Job Requirements:

• Customer service oriented
• Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

Job Description:

Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events for client.

• Responsible for full spectrum of programme administration and logistic duties such as:

• creating of course and class in TREX system
• prepare publicity for programme
• registration and confirmation of participants
• coordinating travel arrangement (if applicable)
• marking of attendance and compiling of course evaluation

• Work closely with Institute Development Officers (IDOs) on programme related matters such as course take up, course materials etc. to ensure programme support is timely and in accordance with Institute’s requirements.

• Procure items related to programmes/events.
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers

• Monitor course take-ups, revenue and expenses of programmes

• Responsible for knowledge management ie. keeping accurate and proper records.

• Proper accrual of expenditures related to the programmes/events.

• Comply with college service standards and operations guidelines.

• Meet college and team KPIs.

• Provide onsite support and assistance to associate trainers and resource persons for the smooth delivery of programmes

Job Requirement:

• At least a Poly/ITE graduate with 2 years of relevant working experience, preferably in a programme / event administrative / role

• Excellent communication and written skills.

• Organized and meticulous.

• Team player, and able to work under pressure and short deadlines.

• Good interpersonal and customer service skills.

• Good problem-solving and time management skills.

• Proficient in Microsoft Office applications, Virtual platforms such as Zoom, Google Meet, MS Teams.

• Demonstrate a positive attitude with integrity and drive for excellence in work.

Working Arrangement: Mondays to Fridays: 8.30 am to 6.00pm

Location: Buona Vista

Salary: $13/hr

Contract Period: Feb to Oct 2024

We are seeking a creative and skilled Senior Web Developer to join our team. The ideal candidate will have a strong foundation in WordPress development and a passion for creating responsive, visually appealing, and user-friendly websites. This role involves working closely with cross-functional teams to bring our digital projects to life.

Responsibilities:

WordPress Development:

• Create and customize WordPress themes to align with project specifications:
• Develop custom functionalities using PHP, HTML, CSS, and JavaScript.
• Ensure responsiveness and cross-browser compatibility of websites.

Interactive Website Development:

• Design and implement interactive elements and animations to boost user engagement.
• Use frontend technologies like JavaScript libraries and frameworks for dynamic and responsive UIs.

Mobile Responsiveness:

• Optimize websites for a seamless experience on various devices, focusing on mobile responsiveness.
• Conduct comprehensive testing for compatibility and functionality across different screen sizes.

Analytics Integration:

• Integrate and configure Google Analytics for tracking website traffic and user behavior
• Implement Google Tag Manager and Facebook Pixel for efficient tracking and analysis.
  

Version Control:

Use Git for version control to manage code repositories and collaborate with team members.

Frontend Technologies:

• Stay updated with the latest frontend technologies, trends, and best practices.
• Implement modern design principles to create visually appealing websites.

Collaboration:

• Collaborate with designers and marketing colleagues for seamless project execution.
• Provide input on design feasibility and technical aspects during planning.

Cross-Browser Compatibility:

• Ensure compatibility of all features and pages across different browsers.
• Resolve frontend issues related to browser variations.

Performance and Optimization:

• Optimize frontend performance for fast loading times and smooth interactions.
  Implement techniques like lazy loading to enhance website performance.
  

Security and Updates:

• Keep abreast of the latest WordPress updates and security patches.
• Implement security best practices to protect websites from vulnerabilities.

Continuous Improvement:

• Engage in continuous learning and professional development in emerging technologies and design trends.
• Contribute to the improvement of existing processes and workflows.
  

Qualifications:

• Proven experience in WordPress theme development and customization.
  Strong proficiency in PHP, HTML, CSS, and JavaScript.
  Demonstrated expertise in creating interactive websites with animations.
  Experience with analytics tools integration (Google Analytics, GTM, Facebook Pixel).
  Familiarity with Git for version control.
  Understanding of SEO best practices and website performance optimization.
  Strong problem-solving skills and meticulous attention to detail.
  Excellent communication and team collaboration skills.
  Ability to work independently and as part of a team.
  Direct working relationships with the Marketing Team is a plus.
  

Job Description

• Involved in cost analysis and contracts administration services
• Prepare tender documents, tender evaluation reports, variation agreements
• Monitor budget and keep track of project expenditures
• Involve in all quantity surveying and contract administration activities for the projects
• Prepare and submit tenders including quantity taking off and pricing
• Prepare letter of award to subcontractors and verify claims and cost control
• Identify and prepare variations orders for the projects
• Obtain subcontractors and suppliers quotation for costing
• Perform cost comparison
• Close liaison among project managers, designers and vendors
• Ad-Hoc duties as assigned

Job Requirements

· Possess a Degree or Diploma in Quantity Surveying or Building or its equivalent

· At least 1- 3 year of working experience in general building and A&A projects is an advantage.

· Strong interpersonal, communication & negotiation skills

· Familiar with construction cost and construction works

· Able to work independently with minimum guidance and under pressure to meet tight deadlines and as a team with other quantity surveyors

· Good verbal and written communication skills

· When submitting a job application, please remember to include the following details for us to conduct a more effective job-matching for you:

· 1. Expected & last drawn salary

· 2. Reason for leaving

· 3. Work experiences and job responsibilities

Project Engineer | Gas Piping | Cleanroom Hook up Systems - YK

☑ Basic: $4500 - $ 6500 + Attractive Bonus !!

☑ 5 Days, Mon – Fri 8:30am- 5:30pm

☑ Location : Island - wide

☑ S&P 500 MNC company

☑ Good Benefits & Career Prospect

Job Description

• Coordinate high-quality semiconductor cleanroom hookup activities, emphasizing efficient gas and piping systems.
• Optimize cleanroom space, review tool interfaces, and control project costs.
• Generate protocols for safe installations and implement preventive maintenance for gas and piping efficiency.
• Swiftly restore services through effective repair and troubleshooting, focusing on semiconductor cleanroom operations.

Job Requirement

• Diploma/ Degree in Electrical / Mechanical / Chemical Engineering or a related field.
• Minimum 1-3 years of experience in project management within Semicon, Gas & Piping industry.
• In-depth knowledge of gas piping systems and associated regulations.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or email to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng (Yvette)

Registration No: R22107492

Contract Duration

· Immediate to March 2024

Working Location

· Changi South (Nearest MRT: Expo)

Working Hours

· 5 Days (Mon to Fri: 7.30am to 4.30pm)

Lunch: 1 hour

Offered Salary

• S$9.00 per hour

Requirements

· Minimum PSLE

· Ability to read and understand basic English language

· Able to work with computer hardware & applications i.e. Microsoft Office Applications such as MS Excel

· Comfortable carrying library materials with physical works involved

· Able to attain output and work in a team

· Able to commit for entire contract period

Job Description

1. Process Purchased Materials

· Affix barcode labels onto library materials, including books, magazines and audio-visual materials (e.g. CDs, DVDs, VCDs)

· Print and affixing colour code spine label on library materials

· Process and affix RFID tag on library materials

· Item/bin assignment – Sorting & retrieval of books to-and-fro the bins and shelves

· Scan coded tags affixed on library materials into NLB system

· Pack/unpack books in boxes/parcels

· Assist in maintaining Cellular Line and housekeeping

· Send Work-in-Progress items to next processing owners

Outcome

· Library materials are processed according to NLB processing standards to meet internal and external customer requirements

2. Process Non-Purchased Materials

· Affix barcode labels onto library materials, including books, magazines and audio-visual materials (e.g. CDs, DVDs, VCDs)

· Print and affixing colour code spine label on library materials

· Process and affix RFID tag on library materials

· Scan coded tags affixed on library materials into NLB system

· Sort materials according to the categories

· Retrieve and match copies of materials after cataloguing process

· Pack/unpack books in boxes/parcels & housekeeping

· Assist in maintaining Cellular Line and Workrooms housekeeping

· Send Work-In-Progress items to next processing owners

Outcome

· Library materials are processed according to NLB processing standards to meet NLB requirements

3. Packing of Library Materials for New and Upgrading Libraries

· Collect and sort new materialsby branches and categories

· Transfer packed boxes to designated pallets and prepare sorted materials for delivery to libraries

· Use pallet jack to transfer completed pallets for storage and stretch-wrap pallet when full

· Prepare Delivery Order according to new/upgrading library templates

· Ensure the correct pallets number are released to transporter

Outcome

· Materials are sorted and packed according to NLB’s requirements

· Accurate records of materials packed on daily basis

· Ensure safety in operation of the pallet jack

4. Other Ad-Hoc Duties

· Assist in other ad-hoc work as assigned by NLB supervisors/staff

· Assist in the transportation of materials, if required

EXPECTED PERFORMANCE OUTPUT

· Processed purchased library material of 800 volumes per team per day

· Process estimated 150 volumes of Legal Deposit items per day

· Process estimated 120 volumes per day of Gifts & Donation items

Process estimated 560 volumes per day for packing of new and upgrading libraries (based on sorting, packing, boxing up and palletising)

• Produce video content for marketing campaigns and social media
• Organize, plan & assist in photoshoots
• Follow specific directions and execute creative according to specific photography/videography styles and guidelines
• Working with the marketing team, actively involved in brainstorming content creation, presentations of concepts, and research on trends and directions.
• Involve in the post-edit process, filming, and pre-planning stages
• Design and produce graphics for marketing collaterals including flyers, signage, email, social, and web

Requirements

• Graphic design, video production, related diploma or degree is preferred
• Proficient in photography/videography techniques, including lighting, audio/video editing, graphic design
• A keen eye for composition and the ability to imagine how photos/videos will be used across different media platforms
• Initiative to learn, propose new ideas, explorative creativity drive, and ability to produce creative concepts and ideas would be a huge plus point
• Design skills in Adobe Photoshop, Illustrator, Final Cut Pro - or - Premiere Pro, and After Effects
• Ability to work under pressure and tight deadlines while delivering quality results

Benefits

• Competitive salary and benefits: SGD 600 to SGD 1000 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

Responsibilities:

• Responsible for individual KPI
• Attend to calls/emails enquires.
• Perform call consultation and secure appointments with prospects.
• Achieve monthly targets.
• Engage and establish relationship with prospects from daily assigned pool of leads.
• Maintain a high standard of professionalism and service during call and text with prospect.
• Manage appointment cancellations and reschedule new appointments with prospects promptly.
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• Minimum of 1 to 3 years of experience in sales calls and closing.
• Preferably with financial services (banking or insurance) call centre background.
• Proven track record of meeting or exceeding sales targets.
• Strong persuasive and negotiation skills.
• Excellent communication and interpersonal skills.
• Self-motivated and target-driven with a passion for sales.
• Ability to work in a fast-paced and competitive environment.
• Proficiency in using CRM systems and other sales tools.
• Working experience in Singapore market is highly desirable.
• Availability to start immediately is preferred.

Work Schedule:

• Monday - Friday
• Office hours
• 5 days / week

• Prepare statutory accounts, working with spreadsheets, sales and purchase ledgers and journals.
• Checking, matching and verifying invoices.
• Maintain proper accounting records and filing system.
• Willing to learn, positive attitude and meticulous.
• Good knowledge of Microsoft Office
• Any other ad-hoc duties as assigned.
• Able to start work immediately
• At least 1 year working experience in the accounting field
• O Level / A Level / LCCI or equivalent.

Job Description:

• Duties include working in pre-analytical, analytical, maintenance and troubleshooting of laboratory instrumentation, technical validation and inventory management.
• Operates and maintains sophisticated instruments and equipment used in the laboratory.
• Able to properly set up, calibrate, maintain, operate and shut down the analytical instruments.
• Perform all procedures in accordance with Laboratory Standard Operating Procedures (SOPs).
• Processes, analyses, verifies and release results within the expected turn around time.
• Ensure compliance with all requirements of the Laboratory Safety Manual.
• Ensure that “critical value” of lab results are reported timely to the relevant appropriate personnel as well as resolve queries from customers as needed.
• Maintains competence in Laboratory Information System (LIS).
• Maintains a safe and clean working environment by adhering to safety procedures and regulations.
• Participates in Quality Improvement Programs and Proficiency Programs essential to ensure that laboratory testing is accurate, timely and meets customer needs.
• Escalates lab issues to supervisors or lab management in a timely manner
• Any other duties as assigned by Laboratory Manager.

Job Requirements

• Bachelor’s degree or Diploma in Biological Sciences/Biomedical Sciences/Medical Technology.
• Preferably with some relevant experience.
• A team player as well as working independently
• Good working attitude and ability to work under pressure
• Ability to do detailed work and maintain a high level of accuracy
• Able to take up challenges
• Good general health and no colour blindness
• Strong verbal and written communication and organizational skills
• Ability to adequately maintain accurate records and follow Standard Operating Procedures.

Work Week: 5.5 day

• Monday to Friday: 8.30 am to 5.00 pm
• Saturday: 8.30 am to 1.00 pm

Actual working hours might change due to operation requirements.

Proxycurl is ready to initiate a sales team! Initially, Proxycurl operated as a self-serve platform, but as we expanded to cater to larger enterprises, our sales needs evolved. In addition to serving upstream customers, we've identified opportunities in customer acquisition through outbound outreach and up/cross-selling to our existing clientele. This is why it's time for us to establish a robust sales team at Proxycurl.

We are looking to hire at least two Business Development Representatives.

Job Responsibilities:

Your responsibilities will include:

• Developing an intimate understanding of our products and services.
• Conducting demo calls with potential prospects.
• Qualifying potential prospects.
• Responding to numerous emails daily, scheduling meetings, and persuading correspondents to get on a call with you.
• Following up, maintaining regular contact with potential customers to nurture relationships and keep our company top-of-mind until the prospect is ready to proceed with a purchase.
• Contacting existing customers for satisfaction surveys, and identifying cross/up-selling opportunities.
• Generating leads by identifying and utilizing new channels/methods to reach potential prospects within our ideal customer profile.
• Reporting your activities and outcomes in a CRM.

Requirements:

• WFO which is in Tai Seng, Singapore.
• We will provide the necessary work permits for Malaysians to work in Singapore.
• Ability to work in the US time zone.

Compensation Structure

We offer a base salary, the details of which will be communicated via email or your local job ad.

In addition, we offer:

• A quota bonus: You will receive a $500 bonus if your demo calls lead to the conversion of at least 7 customers to paying customers. Thereafter, you will earn $50 per paying customer.
• Revenue Commission: You will earn a 5% commission on revenue.

Responsibilities (HR):

• Manage recruitment cycle (advertising, screening, interviewing, hiring)
• Process work permits, renewals, and cancellations
• Onboard new employees
• Assist subsidiaries with HR issues
• Communicate new regulations and policies
• Maintain compliance with company policies and industry standards
• Assist with HR projects and initiatives
• Review benefits, performance management, and HR processes

Responsibilities (Admin):

• Provide office reception and administrative support
• Handle phone calls, emails, and filing
• Maintain office supplies and pantry
• Manage routine office maintenance and repairs
• Assist with festive orders and customer relations
• Participate in quality control initiatives

Requirements:

• 2+ years’ experience as an HR Officer or similar role
• Strong understanding of Singapore’s labor laws
• Bachelor’s degree in HR, Business, or related field
• Fluency in both written and spoken language.
• Excellent interpersonal and communication skills
• Ability to multitask and work under pressure
• Strong attention to detail and organization
• Reliable, enthusiastic, and professional attitude
• Confident interaction with all levels of staff

Admin Accounts Assistant

Occupation

Administrative Accounts Assistant

Job Description & Requirements

We're a young and dyammic team in the e-commerce 3.0 industry in areas including IT/Electronics/Life-streaming products/life style and wine!

We are based in Novelty Bizcenter in Tai Seng, a modern building with swimming pool, gym, BBQ and other facilities.

We're looking for diligent and careful persons we can assist in the following:

• Creation of Purchase orders and receipt of AP invoices from suppliers.
• Prepare payment for suppliers
• Receive payments from customers
• Prepare GST reports / P&L / general reporting
• Entering of Sales quotations, sales orders and AR invoices from dealers and B2B customers
• Update ERP software using Microsoft Business Central
• Generate reports from online platforms such as Shopify, Lazada and Shopee
• Other Ad-Hoc administrative duties

Part-timers/Flexi-work welcome!

Job Description

• Recommend hairstyle, colouring and treatment according to the clients’ facial shapes and preferences
• Perform a wide range of hair services, including washing, rinsing, blow drying, hair cutting and colouring clients’ hair
• Analyse clients’ hair and scalp condition and recommend appropriate product & services
• Stay up to date on trends in the hair and beauty industry
• Ensure cleanliness and disinfecting of workstations and salon

Requirements:

• Minimum 2-3 years of Hair Stylist working experience
• Knowledge of a wide range of hairstyles
• Interested to be trained as Beautician preferred
• Excellent interpersonal, communication and customer service skills
• Well-groomed, proactive and self-motivated

• Well-Established in Optical Industry
• Working Location: Islandwide
• Working Days & Hours: 5 days work week (11am - 9pm)
• Salary Package: Basic Up to $4000 + Commissions + AWS

Job Responsibilities:

• Perform eye refraction for customers
• Using tools and equipment to take customers' measurement
• Provide excellent customer service by recommending appropriate optical aids
• Fix and fit spectacles and ophthalmic lenses
• Record customers' eye health into data for references purpose

Job Requirements:

• Min Advanced Certificate of Performance in Ophthalmic Dispensing and Refraction or Nitec in Opticianry
• Registered with OOB
• Sales Oriented person

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

Responsibilities:

Your primary role is to triage public feedback received by the Municipal Services Office (MSO) through various channels (primarily the OneService App and LifeSG).

This includes:

a) Routing feedback to the rightful agency in an accurate and timely manner.

b) Replying to feedback submitted by members of public.

c) Contacting members of public, when needed, to clarify their feedback.

Requirements:

• ‘A’ Levels/Diploma/Degree

• Experience with feedback management/triaging is advantageous

• Pleasant character/personality with good interpersonal and communication skills

• Able to commit for a minimum duration of 6 months (12 months max)

Salary: $15/hour

Working Hours: Mondays to Thursdays 830am to 6pm & Fridays 830am to 530pm

Location: Maxwell Road

Contract Period: 1-Year

Job Highlight :

• Long term career progression

• Work life balance

Job description :

• Provide administrative support to existing team

• Assist in standardising of templates

• Maintain and organise a good filing system

• Utilise system to receive, fulfil and monitor customer orders in a timely manner

• Preparation of sales related documents such as invoices, delivery orders etc

• Perform other ad-hoc duties as assigned

• Build sustainable relationships and engage customers

Candidates should be :

• Service and customer centric

• Detail oriented and meticulous

• Responsible and reliable

• Adaptable, teachable with positive attitude

Benefits :

• Good work life balance

• Positive and dynamic work environment

• Potential for further development• Provide administrative support to existing team

• Assist in standardising of templates

• Maintain and organise a good filing system

• Utilise system to receive, fulfil and monitor customer orders in a timely manner

• Preparation of sales related documents such as invoices, delivery orders etc

• Perform other ad-hoc duties as assigned

• Build sustainable relationships and engage customers

• Marketing background is a bonus

Floater:

-Maintain cleanliness of offices and other sites

-Covering absence

-Adequate to travel to different locations

Floater cum driver:

-Covering shortages

-Deliver supplies to clients

-Has class 2 or class 3 license

Monday to Friday 830am - 530pm Saturday 830am - 1230pm

Salary $1600 - $2200

Payment can be twice a month

WhatsApp 93953431 to apply

Responsibilities:

• Handling AR and AP functions like data entry, processing payments and bookkeeping.
• Assist in all the daily administrative work include duly issue of invoices, quotation, collection of payment, filling, etc.
• Assist in preparing and generating monthly financial statements and supporting documents.
• Assist in preparing quarterly GST report.
• Handling HR related matters, staff claims, etc.
• Other ad hoc duties assigned.
• Only Malaysian & Singaporean will be shortlisted

Requirements:

• Minimum Diploma in Administrative/ Accounting or equivalent qualification.
• At least 2 years of bookkeeping experience.
• Previous bookkeeping experience in Construction industry advantageous.
• Proficient in Microsoft Office (Word/ Excel/ PowerPoint)
• Analytical and hands-on team player.

Responsibilities

• Understand the requirements and translate in to application features
• Design creative prototypes according to specifications
• Creating and implementing the source code of new applications.
• Perform testing and debug the applications
• Customize existing code to ensure efficiency and functionality, add new features
• Provide programming experience to creatively design software

Requirements

• Experience in designing and developing applications using QT,QML and MSVC
• In-depth knowledge of programming language C and C++
• Excellent understanding of software design and programming principles
• Knowledge on Java and Android application development
• Able to develop application on diverse operating systems(Linux, Windows and Android) and hardware architecture
• Ability and willingness to work independently and efficiently
• 3 years of experience in application development

Job Highlights:

• Professional Growth
• Collaborative Environment
• Positive Company Culture

Job Descriptions:

• Plan, test and implement advanced software security techniques in compliance with technical reference architecture.
• Organize on-going security testing and code review to improve software security.
• Detect, troubleshoot and debug issues that arise.
• Prepare and maintain technical documentation.
• Provide help and consulting to team members on secure coding practices.
• Stay informed about new tools and best practices of the industry.
• Experiment with AI security tools such as Microsoft Security Copilot to help with threat analysis.
• Create, implement, and manage software security policies across all information systems in the company.
• Create, implement, and manage monitoring policies and ensure that all notifications are shared across company.
• Work with users to implement policies that continue to support their operations, and provide the security required to ensure integrity of the work done and data involved.
• Conduct routine checks to discover and respond to security breaches and incidents for cloud-based systems and services.
• Provide routine reports on security notifications and breaches.
• Perform tasks assigned by direct supervisor.
• Conduct security testing and vulnerability assessments, including penetration testing, vulnerability scanning, and code reviews.
• Develop and maintain incident response plans, including incident response testing and training.

Requirements:

• Degree in Information Technology, Computer Science, or equivalent relevant experience
• 3 years experience of working on a Software Security position, including experience in secure software development practices, threat modeling, and vulnerability assessments
• Experience with Security Best Practices, implementing enterprise-grade security solutions
• Profound experience with techniques, standards and methods for authentication and authorization, applied cryptography, security vulnerabilities and remediation
• Experience with security testing tools and techniques, including penetration testing, vulnerability scanning, and code reviews
• Experience with cloud deployment and management technologies, such as AWS,
• Experience with incident response planning, testing, and training
• Good understanding of all aspects of security research and development
• Strong understanding of security frameworks
• Relevant certifications, such as AWS Certified Security – Specialty (SCS-C01), Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH), are a plus.

Job Description & Requirements

Responsibilities

· To conduct all phlebotomy related work

· To perform Venepuncture

· Practice proper patient’s identification

· Label blood tubes

Requirements

· Certificate in Phlebotomy

. NITEC in nursing or higher

. 2 years of clinical exposure to blood specimens collection.

· Good interpersonal skills

. Patient/customer service oriented

· Able towork independently and as a team

. Able to be ready for deployment anytime when assigned by the supervisor.

Work Schedule

· Mon to Fri: 8.30 am to 5.00 pm

· Sat: 8.30 am to 1.00 pm

Work Place

Alternating between MTE Novena, more to Tow Yung Novena centre

If you love coordinating and executing events, are hands-on, resourceful, and like to organize fun experiences, we want to hear from you!

Job Description:

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 6 months commitment
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google suites, Zoom, Google meets, etc)
• No prior experience required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

Associates work in collaboration with others to complete daily tasks and offer support to their team. An associate will ensure that a client's needs are met, will interact effectively with customers and team members daily, and is typically the first point of contact within a company or business.

Associate Duties & Responsibilities

· Partnering with HRSD in achieving efficient HR operations management for all employee in the LOB

· Identify workflow/system improvements and work with team to enact change

· Be responsible for certain operational/administrative tasks

· Function as Subject matter expert (SME)

· Need to understand credit models and the derivation of substantial data elements that depicts the impact on mortgage performance

· Maintain a noteworthy communication channel with the global counterparts and coordinate with team-members on a daily/regular basis

· Need to be ingenuity driven in undertaking responsibilities both on Project and People fronts

· Continuously streamline the process through production and engineering improvement

· Responsible for ensuring that all marketing materials comply with established standards (data, design)

· Senior management briefings and other marketing materials in conjunction with internal partners

The Service Excellence Team is responsible for ensuring the service quality standards of FirstCom Academy’s operations including but not limited to its training quality, staff and trainer’s service quality by continuously improving the service standards through collating feedbacks and surveys from our new and existing learners to improve our organization's overall standards. The team is also required to support our learners by championing their enquiries related to their courses.

Reports to: Service Excellence Manager

The Service Excellence Executive will support the Service Excellence Manager and the team by proactively managing the Academy’s email and call enquiries from our new and existing learners and also conduct outbound calls for collation of feedback to ensure continuous performance improvement. He/she will also support the data and analysis of quality performance, development and engagement of our training standards.

Key Responsibilities

• Client Coordination and Consultation: Work closely with corporate clients to assess their training needs, providing course recommendations that align with their objectives.
• Course Placement and Enrolment: Facilitate the enrolment of employees into courses, ensuring a match with both the clients' goals and the employees' professional development paths.
• Upselling Additional Courses: Proactively identify and promote additional courses and learning opportunities that would benefit the client, contributing to both their success and our business expansion.
• Scheduling and Rescheduling: Manage all aspects of course scheduling, including rescheduling and course changes, with an emphasis on minimizing disruption and maximizing learning outcomes.
• Ongoing Support and Liaison: Serve as the primary point of contact for corporate clients and their employees, addressing any queries and ensuring a high level of satisfaction throughout the educational process.
• Feedback and Reporting: Regularly collect and report feedback, updating clients on the progress of their employees and suggesting further training opportunities based on performance and feedback.
• Administrative and Record Keeping: Maintain accurate records of client interactions, enrolments, and course schedules, ensuring adherence to data protection and confidentiality standards.

Qualifications:

• Experience in client services, corporate training, or a similar role, with a proven track record in upselling or business development.
• Strong organizational and project management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM systems and educational management software.
• Ability to work effectively in a fast-paced and dynamic environment.

Characteristics for Success:

• Strong customer service orientation and relationship-building skills.
• Proactive and efficient problem-solving and decision-making abilities.
• In-depth understanding of educational and training programs, with the ability to articulate and promote these to clients.
• Team-oriented with a collaborative approach.
• Adaptable and responsive to the changing needs of corporate clients and their employees.