Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Management Assistant Officer, Family Medicine has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Management Assistant Officer, Family Medicine

Duties & Responsibilities This role will support in the planning, coordinating, and operationalising of the Phase I & II programmes under Department of Family Medicine (DFM).

Support team in planning, coordinating and operationalising Phase I & II programmes
• Support in tracking timelines for these programmes to ensure that all aspects are adequately covered.
• Support in tutor recruitment for all programmes.
• Support in planning and scheduling the various programmes. Notify tutors and students on details of teaching events.
• Create and tag tutors and students to learning events, assessment quizzes, teaching hours and feedback on Learning Management System (LMS).
• Populate all teaching materials onto LMS in a timely fashion for tutors and students.
• Create feedback events for all teaching sessions and tag tutors accordingly. Generate feedback reports for faculty’s review.
• Hosting of webinars over Zoom. Support tutors by hosting slides, Poll Everywhere and Zoom quizzes creation for webinars.
• Support and prepare materials (tutors’ handouts, scoring sheets, signages, carpark coupons, stationeries etc) for campus-based workshops.
• Liaise with stakeholders to book all required teaching facilities.
• Support in collating and checking mark sheets to achieve zero exam error for CA component (5 quizzes)

Support in strategic recruitment and appointment of adjuncts
• Arrange for interviews with teaching adjuncts. Coordinate site visits to adjuncts’ clinics to assess suitability for teaching.
• Partner AA to see through each appointee’s appointment journey from start to end.
• Coordinate onboarding matters such as access cards, car parking privileges etc for adjuncts.
• Maintain DFM’s database of appointees. Monitor their allocated FTEs and advise if there is a need to modify according to appointees’ teaching commitments.
• Track expiry dates of appointments and follow-up on re-appointment or cessation.

Administrative Support for finance & procurement matters
• Ensure timely payments to part time tutors and standardised patients
• Collate tutors’ teaching hours for Dean’s Office to compute and make PECT payments to teaching partners
• Procure office supplies, stationeries, laptops, IT accessories, softwares, etc

Other duties
• Organise meetings for department and programmes
• General admin duties such as mails despatch, filing etc
• Onsite support for Phase II, III & V clinical examinations
Qualification & Requirements • Diploma holder with 1 - 2 years of working experience
• Candidates without Diploma qualification may be considered if they have substantial experience
• Experience in planning, managing, and implementing programmes in a University setting.
• Team player, meticulous with ability to work independently and proactively.
• Strong interpersonal and communication skills.
• Resourceful with a creative ability to make things happen.
• Proficient in Microsoft Office Application (Word, Excel, and PowerPoint).
• Team player and meticulous

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Job Title: HR Executive

Organization: Jamiyah Singapore

Location: Singapore

Position Overview:

We are seeking a dynamic and dedicated HR Executive to join our team at Jamiyah Singapore. The ideal candidate will play a crucial role in supporting our organization's mission by ensuring effective human resource management practices, fostering a positive work culture, and contributing to the overall success of our programs and initiatives.

Responsibilities:

1. Recruitment and Staffing:

- Coordinate the end-to-end recruitment process, from posting job vacancies to conducting interviews and facilitating the onboarding process.

- Work closely with department heads to understand staffing needs and ensure timely fulfillment of open positions.

2. Employee Relations:

- Act as a liaison between employees and management, addressing concerns, resolving conflicts, and promoting a positive work environment.

- Implement employee engagement initiatives to enhance job satisfaction and foster a sense of community within the organization.

3. HR Policies and Compliance:

- Develop, implement, and update HR policies and procedures to ensure compliance with relevant labor laws and organizational standards.

- Keep abreast of changes in employment legislation and advise management on necessary adjustments.

4. Training and Development:

- Identify training needs and coordinate employee development programs to enhance skills and competencies.

- Support the design and implementation of training initiatives that align with organizational goals.

5. Performance Management:

- Assist in the performance appraisal process, providing guidance to managers and employees on goal-setting and performance improvement.

- Analyze performance data to identify trends and recommend strategies for continuous improvement.

6. HR Administration:

- Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.

- Handle day-to-day HR administrative tasks, such as payroll processing, leave management, and benefits administration.

Qualifications:

- GCE O Levels/Diploma in Human Resource.

- Proven experience as an HR Executive or similar role.

- Knowledge of Singapore's employment laws and regulations.

- Strong interpersonal and communication skills.

- Ability to handle sensitive information with discretion and confidentiality.

- Proficiency in HRIS and Microsoft Office Suite.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

Purpose:

• Plan and design Transmisson and Carrier Ethernet networks
• Plan and project manage Core and Access Transmission network migration projects
• Perform improvement, optimisation and expansion of existing/ new Transmission and Optical networks (eg DWDM/ OTN)
• Enhance security of existing/ new networks to meet IMDA's requirements
• Translate or map BAU workflow requirements to facilitate automation of existing/ new software

Responsibilities:

• Carry out existing/ new network and systems planning, implementation and enhancements within cost and timeline
• Perform system tests, end-to-end integration tests and interoperability tests with other operator or customers
• Assign and schedule work order activities with vendors to ensure services are delivered promptly, on time, and meet customers' expectations
• Interface with internal and external parties to ensure daily operations are smoothly executed
• Manage and verify network database (eg SHIFT) before and after implementation
• Manage work quality of vendors during site survey and new transmission equipment integration
• Develop software tools, processes, and implement new automatic scripts and applications
• Carry out code development, enhancement and optimization
• Assist Team Leader to manage daily work order activities and urgent escalated matters
• Manage resources and operating expenses assigned to the projects

Qualifications

• Appropriate qualification in Electrical/ Computer Engineering, Telecommunication or equivalent
• Relevant experiences in Telecommunication or network engineering industry will be advantageous but not necessary
• Possesses good telecommunication network knowledge and skills such as IP, routers and switches, SDH/DWDM Transmission, fiber optic network and technologies
• Possesses knowledge of Carrier Ethernet and TCP/IP
• Demonstrated abilities to carry out technical fault analysis, project management, system testing, and problem solving
• Certification in CCNA/ CCNP will be advantageous
• Knowledge of SDN is preferred
• Familiar with MS Office

We are expanding our Tipsy Family!

This job opportunity is with Accread, our esteemed accounting firm trusted by over 200 brands. If you have a passion for accounting and seek a rewarding and dynamic job, Tipsy Collective is the place for you! We are seeking enthusiastic, motivated individuals who thrive in a dynamic work environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

Responsibilities:

• Handle full set of accounting functions for our clients such as invoice billings, receipts, data entry and payment of suppliers’ invoices and other ad-hoc expenses

• Update and provide input to sales reports for our clients (monthly/ annual).

• Manage monthly and annual closing for our clients

• Handle monthly intercompany billings and process staff claims (if necessary)

• Handle GST registration, preparation and filing for our clients

• Perform monthly/yearly bank reconciliations for our clients

• Do up monthly P&L report to present to the necessary parties

• Ensure timely preparation of balance sheet schedules for our clients

• Liaise with our clients’ sales, operation team and suppliers/ customers

• Ensure compliance with accounting policy and procedures

• Maintaining proper filling of documents

• Assist in any ad hoc assignment.

Requirements:

• Minimum 2 years of experience in accounting.

• Diploma or bachelor’s degree in Accounting / Finance or other relevant fields.

• Strong computer literacy and adept in MS Office especially Excel.

Employee Benefits:

• Positive Working Environment

• Career Progression

• Performance Bonus

• Staff Discount

• Flexi-benefits of $150 annually

• Outpatient Medical Benefits

• Annual Leave, Birthday Leave, PH and many more

The Robotics and Innovation Manager is responsible, but not limited to, the following:

• Be involved in the new technology development project processes of Construction Technology Lab Dept in performing duties in researching, coordinating, planning, scheduling, engineering, and writing reports.
• To coordinate and discuss with other companies and Obayashi's group companies.
• To schedule and manage other staff in the department to meet milestones.
• To attend meetings with other companies, institutes or public agencies in Singapore or other country.
• To participate for testing new technologies in the office and/or at sites, lean to use them, and introduce to others.
• To have overseas business trips for face-to-face meetings and other duties.
• To attend lectures at educational institutes, research institutes or other companies for the purpose of searching and developing new technologies.
• To coordinate and communicate Japanese headquarters (in Japanese) to ensure effective progress and support for projects.

(A) Minimum Qualifications/ Job Experience:

• Bachelor/Master Degree in Building Engineering, Robotics Engineering, 3D Printing Engineering or its equivalent, preferably recognized by Professional Engineers Board of Singapore.
• Proficient in MS Office, Microsoft Project , Autodesk Revit & Build.
• At least 5 years of working experience in related field.
• At least 1 year of working experience in Building /Civil Construction Project.
• Preferably at least 1year or working experience in 3D printing construction.
• High level of competence in the use of BIM related software.
• Comfortable with overseas business travel when required.
• Comfortable with attending lectures at educational institutes, research institutes or other firms when required.
• Fluent in Japanese and English including proficiency with subject matter terminology

Job Duties:

• Provide support to customer queries/ feedback on products, services and prevailing promotions.
• Facilitate access for customer to their safe deposit box
• Onboarding and Offboarding of customers including handling of payments
• Handle ad hoc duties as and when required

Job Requirements:

• Pleasant and cheerful personality
• Computer literacy (Microsoft words, excel, outlet). SAP knowledge will be advantageous
• Willing to perform overtime ,weekends and public holidays
• Candidates with customer service experience will be considered favorably

Interested applicants, please submit your resume in Word or PDF.

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

• Plan, supervise and deliver the program in accordance with program curriculum, centre policies and procedures, regulations and guidelines in the day-to-day operation of an early childhood development centre.
  
• Prepare and implement developmentally appropriate practices and age-appropriate teaching aids.
  
• Participate in staff meetings, centre activities, and staff development.
  
• Keep records of children’s progress and address children’s educational and developmental needs individually.
  
• Develop written plans to promote each child’s growth and development.
  
• Complete the progress reports of children for each semester and prepare a developmental portfolio for every child.
  
• Maintain a well-organized, safe and attractive classroom environment conducive to the optimal growth and development of children.
  
• Develop a positive relationship with each child and promote the development of self-esteem and self-discipline.
  
• Assist the Lead Teacher in planning and implementing the daily program of activities based on principles of child development and in accordance with the program’s curriculum.
  
• Establish a positive relationship with each child’s family and share information about the child’s day at the Centre.
  
• Assist English lead teacher in conducting staff/parent conferences.
  
• Responsible for assisting Centre Leader and Lead Teacher in implementing parent involvement activities.
  
• Perform other duties as required or assigned by the Management.
  

Job Responsibilities:

• Responsible for sales activities and involved in respective sales segments for the company.
• Participate with senior management in the development of strategic marketing plan
• Responsible for identifying and securing new clients in addition to yielding existing clients to ensure revenue targets are met.
• Analyse market needs and trends, to identify and deliver strategies to support the company's business development plan.
• Develop and maintain a high level of product and service knowledge to facilitate the support to potential and existing clients.
• Meet the sales targets and KPIs as set and agreed by the senior management
• Weekly reporting on all sales activities to monitor the success and effectiveness of activities.
• Any ad hoc duties as assigned

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

General Description

Shine Technology is a regional system integrator and smart solution provider based in Singapore dedicated to providing our customers with high performance, one stop smart security solutions.

The position of Field Technician is to be responsible for troubleshooting and repair of existing security system within the customer premises.

Main Responsibilities

Troubleshooting and repair of security issue.

Responding to scheduled, unscheduled or urgent calls for repairs.

Coordinate with subcontractors on maintenance works.

Hands-on troubleshooting and security system programming, integration and implementation.

Requirements

Min Nitec / Higher Nitec in Electronics / Electrical

At least 1 year relevant working experience in related security industry

Familiar with security access control system, CCTV, alarm systems, carpark barrier, under-carriage surveillance system is an advantage

Past experience with Lenel, S2, Milestone, Genetec, Tyco Software House, CEM systems and Cisco systems will be considered first

Able to commit to stand-by duties on evening and weekends

Engineer / Project Engineer

Remuneration: SGD35K to SGD55K +Variable Bonus (when the team achieve target)

The incumbent reports to Department Head to manage projects mainly in Electronic Manufacturing Services environment. The person must passionate to look into each area of process in great details such as schedule, production and inventories. A passionate person with supply chain in his control, seeing all aspects in supply chain are functioning to its fullest.

Job Description:

• To meet customer shipment schedule – monitor the production status, have day-to-day production output and work-in-progress reports.

• Work closely with Procurement Team to follow-up material availability so as to plan production date, schedule and keep updating status weekly with detail reports.

• A well knowledge of inventories level, usage, excess stocks, attrition level, provide weekly update of inventories and attritions

• Ability to handle multiple projects and provide weekly update status of each project. Attend regular meeting with customers and writing minutes of meeting and release within 48 hours.

• Keeping activities log of the projects – Bill-of-Material, Gerber file, Test programs, Shipment batches, ECO and history of the projects for traceability

• A key person in Supply Chain, ensuring customers satisfaction is maintain and well support from the production

• Follow Standard Operating Instructions / Work Instructions and provide input to update / upgrade due to process and procedure changes.

Requirement:

• Tertiary education with electrical / electronic / electro mechanical/ manufacturing at minimum ITE and above.

• A matured thinking and taking all jobs seriously and performing fullest – always ready attitude

• Proficient in Ms Office Applications such as Word, Excel and PowerPoint

• Candidates with no experience are welcome as training will be provided. We are looking for right attitude towards each piece of task.

• A team work player including helping team members

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Manager, Human Resources who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below

Job Description :

• 8 years of experience in HR business partnering
• Possess good knowledge of statistical and data analysis methodology
• Some experience in data analytics / dashboards is preferred
• Demonstrable business and HR acumen, and ability to drive HR solutions
• Demonstrable consulting skills and ability to engage senior stakeholders
• Strong influencing and collaborating skills, with demonstrable ability to work across various HR teams and with staff at all levels
• Resourceful and self-driven with a high degree of professional integrity
• Meticulous and demonstrable experience with HR metrics
• Good knowledge of labour legislations and HR best practices
• Partner and support the client in a proactive and consultative approach in a full spectrum of HR functions which includes Talent Acquisition, Employee Engagement, Compensation, Performance Appraisals, Offboarding
• Serve as the contact point for employee relations issues, carry out accurate assessment of situation and provide advisory
• Work closely with HR functional teams and HR Shared Services team from Office of Human Resources Projects
• Coordinate and execute HR-related projects and programmes
• Ensure HR projects are delivered on time, within scope and within budget
• Monitor HR programmes and projects progress to ensure successful execution

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Job Description

• Perform battery replacement for IoT devices;
• Perform mounting of IoT devices onto equipment;
• Perform preventive maintenance of IoT devices;
• On-the-job training will be provided;
• To assist in any other work as required by the company.

Job Requirement

• Nitec in Electronics / Electrical / Mechanical Engineering or equivalent
• Experience with software such as Microsft Excel or Google Sheets will be advantages;
• Interest in IoT and customer service;
• Keen to learn, hardworking, disciplined, and responsible.

Our esteemed client is a renowned leader in the electronics manufacturing sector, known for their unwavering commitment to innovation and pioneering research. Join a company that is at the forefront of technological advancements, driving progress in the industry.

Responsibilities:

• Lead the design and proposal of advanced automation systems to optimize production processes.
• Manage data collection, machine testing, and oversee project coordination from concept to execution.
• Collaborate with vendors and cross-functional teams to establish standardized machine maintenance and safety protocols.
• Drive operational efficiency and enhance machine reliability to achieve strategic goals.
• Mentor and educate technicians to promote skill development and adherence to processes.

Requirements:

• Bachelor's or Master's degree in Mechanical/Mechatronic Engineering.
• Minimum of 3 years of experience in factory automation and machine design, with knowledge of semiconductor processes being advantageous.
• Proficiency in 3D CAD design, preferably with Autodesk Inventor.
• Strong independent work ethic, analytical problem-solving skills, and a proven track record in project management.
• Ability to thrive under pressure and adapt to dynamic environments.
• Willingness to travel as required for project assignments.
• Proficiency in Microsoft Office suite and fluency in English; knowledge of Bahasa Indonesia or Japanese is a valuable asset.

Apply for Position

Or refer someone

We are a fast growing company dealing with Environmental products. We are looking for a suitable candidate to join us as an Environmental Protection Specialist / Environmental Engineer.

Responsibilities

Planning and scheduling of environmental project activities

Conduct site survey and assessment

Coordination with clients and appointed contractors

Project reporting and keeping/updating records/data

Understanding environmental products/services/technologies

Training is provided.

Requirement

Diploma Environmental related disciplines.

Knowledge and experience in built environment an advantage.

Good communication skill

Job Description:

As an Assistant Project Manager/ site Engineer for Construction Facade, you will play a pivotal role in overseeing and managing all aspects of facade projects from conception to completion. The successful candidate will bring a wealth of knowledge and experience in construction facade works, ensuring that projects are executed with precision, efficiency, and in adherence to industry standards.

Roles & Responsibilities:

Lead and manage all phases of construction facade projects, including planning, budgeting, scheduling, and execution. Collaborate with architects, engineers, contractors, and other stakeholders to ensure project success. Develop and maintain project timelines, budgets, and quality standards. Implement effective project management methodologies to optimize project delivery. Conduct regular site visits to monitor progress, identify potential issues, and ensure compliance with safety regulations. Communicate effectively with clients, providing updates on project status and addressing any concerns. Evaluate and select subcontractors and vendors, negotiating contracts and agreements. Proactively identify and mitigate risks to ensure the successful completion of projects. Mentor and guide project teams, fostering a collaborative and high-performance work environment.

Jobs Requirements:

• Candidate must possess at least a Bachelor's degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent. Civil Engineering, or a related field.
• Minimum of 3 years of experience in Construction Facade work, with a proven track record of successfully managing complex projects.
• Candidates are to have Aluminum and Glass Facade experience or related fields. Strong knowledge of construction materials, methods, and industry best practices.
• Candidates are required to work with multiple departments and parties to ensure smooth completion of the projects/tasks assigned. Excellent leadership, communication, and interpersonal skills. Proficient in project management software and tools.
• Demonstrated ability to manage multiple projects simultaneously.
  Problem-solving skills and the ability to make informed decisions under pressure. Familiarity with relevant regulations and codes. Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

We’re looking for a Customer Support Segment Owner to lead the High Value Business and Platform Customer Support team!

Your Mission:

Your mission is to design, build and operate the customer service journey for our High Value Business and platform customers globally. You will be responsible for the operational delivery to this High Value segment, doing all that is needed to ensure the segment has world class support. In this role, you will have the opportunity to build a full service model, to lead real change and, ultimately, to make an impact across the global portfolio of High Value business and platform customers.

Success in this role is measured by resolution, retention of High Value customers & SLA adherence (as well as other metrics). Therefore, the content of the role is dynamic and you will iterate the operating model for the segment in accordance to customer experience metrics and feedback in order to create and deliver best in class service.

In this role you will have to work closely with all teams in CS, and with two non-CS “partners in crime”:

• the Support Product teams, who take care of the Technology solutions for Agents and for the Customers who need support, and also provides deep expertise on analytics
• the other Servicing Operations teams e.g. KYC, to ensure the end to end customer journey is consistent no matter what team is helping them.

Therefore, it is critical in this role to be very comfortable operating transversally, cutting across CS, KYC and Fincrime teams, Product teams, Design, Engineering, WFM, QA etc. It is crucial to be comfortable engaging, influencing and aligning with stakeholders across the company. Furthermore to be process driven, detail focussed and data minded in decisions - with the customer at the heart of all decision making.

Here’s how you’ll be contributing to the team:

• You'll partner directly with the Servicing teams, building key elements of the high value experience, through service design, operational deployment, self-serve support, channels offered, support tooling, workflow management, related ops processes, operational reporting, AI automation. You'll ensure that the solutions built are viable for global customers and are operationalized within our CS teams.
• You’ll be meaningfully moving metrics including case resolution time, % first time resolution, cSAT/Customer Effort Score and our CS cost per transfer as we establish potential pricing models.
• You will work with our Support leadership and product counterparts to build a scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialization and cost modeling while ensuring an impactful product quality feedback loop.
• You will be working cross functionally with business servicing teams around the world to ensure they each have the operational infrastructure to deliver top service to our highest value customers.

This role will give you the opportunity to:

• Solve a truly global challenge - our astonishing growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be a global leader - as a key part of our global support leadership team you’ll be helping us improve how we do operations, how we develop our people and how we scale globally
• Interact at senior leadership levels across Operations, Product and Business

A bit about you:

Must have:

• You have significant and deep operational experience in Operations or Customer Support (at least 5-7 years)
• You’re not content with the status quo but constantly seek to raise the bar in how we deliver for our customers.
• Leadership in Customer Support: Successful track record in operational leadership roles within the FinTech, Financial Services or Technology industries, working with people and processes as well as products. Demonstrated ability to execute at very high level in a variety of Customer Support-type contexts
• Experience working tightly with Product teams: Track record of working in a product-driven company, in true partnership with Product teams to build the right solutions to the right Support problems.
• Analytical & data driven: Able to build and execute against KPI's and enhance SLAs. Uses data to find insights and solve complex problems.

Great to have:

• Ideally a Singaporean Citizen or Permanent Resident of Singapore
• Transformation: Have led a transformation / optimization of customer operation function(s). Ideally including operating model changes, service design, process automation.
• Scale and multiculturality: Significant experience leading large teams in a multinational setting, across multiple regions and timezones.

Key benefits:

Carry out daily accounting and financial functions, such as receivables and payables processing, general ledger maintenance, tax and bank reconciliation, and so on.

Consolidate accounts and ensure compliance with accounting standards and Singapore law.

Coordination of financial matters with Company Auditor and Corporate Secretary. Process and organize invoices to ensure bills are paid and received in a timely manner.

Provide timely and accurate payment processing by processing accounts payable & receivable checks weekly. Input credit and debits to the accounting system in support of the payables work.

Develop and maintain reports and files on asset and liability account balances. Review, reconcile & compile accounts & costing reports.

Experience in Full Set Accounts is a Must.

Ensure timely of GST filing Well-versed in Microsoft Office applications especially Microsoft Excel Upkeep of the Fixed Asset register Assisting with the definition of budget forecasts and updates.

Providing support to the management team through ad-hoc analysis.

Accounts Receivable – Issuing invoices, credit, and debit notes, update of the sales ledger, credit control and collection of outstanding debts.

Accounts Payable - Manage in timely manner vendor payments, issuance of cheques, and payment vouchers.

Undertake ad-hoc assignment

Working hours 8.30am~5.30pm, Monday~Friday, alternate Sat 8.30~12.00pm

Working location: Tuas & Pioneer Sector

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Manager, Human Resources who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below

Job Description :
The candidate will be a key member of the client HR partnership team that manages the Executive & Administrative staff.

As HR Partner, you will work with assigned business units to co-design people solutions with your clients and spearhead people strategies to achieve client's outcomes. You will be the catalyst between business and HR with duties including performance review, talent acquisition, talent review, change management, succession planning, employee engagement as well as organisation development

• 8 or more years of experience in HR business partnering or equivalent role, ideally in higher education or research sector
• Degree in any discipline. Additional HR qualifications or certifications are advantageous
• Demonstrable business and HR acumen, and ability to drive HR solutions
• Demonstrable consulting skills and ability to engage senior stakeholders
• Strong influencing and collaborating skills, with demonstrable ability to work across various HR teams and with staff at all levels
• Resourceful and self-driven with a high degree of professional integrity
• Meticulous and demonstrable experience with HR metrics
• Good knowledge of labour legislations and HR best practices
• Excellent communication skills, both written and oral
• Has initiative, drive, and superior organization skills
• Savvy with technology which includes Office 365 and SharePoint
• Meticulous and strong team spirit

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Responsible for upholding and enhancing the quality of our elevator, ensuring compliance with industry standards and safety regulations. Your role is pivotal in assuring the reliability and safety of our products, collaborating with cross functional teams to address quality management processes and conducting internal audits to drive continuous improvement.

1. Quality Assurance: Develop and implement quality assurance processes and procedures to ensure that elevator systems meet company standards ( SAIS, CPSI, Safety) and industry regulations.

2. Inspections: Coordinate with inspector for regular inspections of elevator/escalator installations and components to verify compliance with design specifications and safety standards.

3. Testing: Coordinate with inspector to perform functional and safety tests on elevator systems to identify and address any defects or issues.

4. Documentation: Maintain detailed records of quality inspections, test results, and any non-conformities. Generate quality reports and reports on corrective actions taken.

5. Compliance: Ensure that elevator systems adhere to all relevant safety codes and standards, such as Singapore law, SS550:2020, BCA code of accessibility, SCDF fire code and any local building codes.

6. Audit: Plan & conduct internal & external audit of company quality processes, identify areas for improvements, make corrective actions, report audit findings and track progress.

7. Root Cause Analysis: Investigate and analyze the root causes of quality issues and work with relevant teams to implement corrective and preventive actions.

8. Vendor Quality: Collaborate with external stakeholder to establish quality requirements for elevator/escalator components and materials, and conduct supplier audits as necessary.

9. Continuous Improvement: Identify opportunities for process improvements in elevator/escalator product, installation, commission & maintenance to enhance product quality and efficiency.

9. Training: Provide training to employees and contractors on quality control procedures and best practices.

10. External Interaction: Communicate with external parties such as clients, building owners, and regulatory agencies to address quality-related inquiries and concerns.

Job Responsibilities:

• Manage project upon tasked.
• Interpret specifications and prepare document for submission.
• Liaise with customers on technical clarifications, submission, approval, schedule, variation claims.
• Prepare training material and conduct switchboard training.
• Prepare material list for switchboards for ordering.

Requirements:

• Degree or Diploma in Electrical Engineering from recognized university.
• At least 2-year relevant experience will be added advantage.
• Possessed reasonable communication skills in English, verbally and written.
• Able to use computer using Microsoft windows software, autocad software.

Job Description & Requirements

Job Description

• Identify key opportunities and execute a pipeline of prioritised deals
• To create business opportunities by increasing customer interaction in particular through increased valuable, productive time with the customer at relevant level
• Responsible for customer success and satisfaction, delivering the best-possible outcomes and exceptional experiences for the customer
• Participate, as needed, at multi levels including end users and executive management to develop opportunities, delivering formal presentations and proposals, and engage in face-to-face meetings with key prospects and customers
• To ensure main customers are visited on a regular basis and recommending new products and services to ensure customer satisfaction
• To follow up quotes in a timely manner with the customer and to ensure sales funnel is kept up to date with accurate information for forecasting purposes
• To communicate frequently with the project team regarding enquiries and project tender
• Make outbound prospecting calls and communicate via email and social media

Requirement

• 2-4 years of sales, business development, or key account management experience. Fresh graduate welcomed for Executive role
• A proven track record of executive work in a technology-driven and product-oriented environment focused on smart devices, with complex stakeholders
• Experience in managing B2B relationships with ecosystem partners - property developers, real estate
• Managing agent, contractors, etc
• Proactive, self-driven and hungry for success
• A very strong results & goal orientated person
• Fresh graduate are welcome

Teaming up with a leading consulting company, we are dedicated to strengthening our client's Salesforce capabilities and driving digital transformation.

Responsibilities:

• As a Salesforce Developer/Senior Developer, you will be integral to the success of our clients projects by:
• Collaborating with business analysts and stakeholders to understand requirements.
• Developing and customizing Salesforce solutions to meet business needs.
• Implementing high-quality code, ensuring scalability and performance.
• Conducting unit testing, troubleshooting, and debugging.
• Participating in code reviews and providing technical expertise to the team.

Requirements:

To excel in this role, you should possess:

• Proven experience as a Salesforce Developer, with the Senior Developer having additional years of expertise.
• Proficiency in Apex, Lightning Components, Visualforce, and other Salesforce technologies.
• Strong understanding of Salesforce best practices and design patterns.
• Ability to work collaboratively in a team environment.
• Salesforce certifications (e.g., Salesforce Certified Platform Developer) are highly desirable for Senior Developer roles.

How to Apply:

If you are passionate about Salesforce development and want to contribute to innovative projects, please submit your resume and a cover letter outlining your relevant experience

Key duties & responsibilities

The Project Admin primarily offers support to ensure workplace efficiency. Assist the respective managers through a variety of tasks related to organization, communication, and daily routines. Familiar with a variety of the industry’s concepts, practices, and procedures.

Ability to effectively communicate via phone, email, and collaboration platforms, ensuring that all duties are completed accurately and delivered with high quality and in a timely manner.

Responsibilities

• Provides support to the General Manager in daily administrative tasks.
• Providing administrative support for the General Manager
• Respond and resolves administrative requests and inquiries.
• Working closely with Management Team as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
• Do quotations
• Providing other organizational support such as ordering supplies and equipment.
• Involved in Ad-Hoc Projects.

Requirements:

• Minimum GCE ‘N’ or ‘O’ levels / Nitec. At least 1 year of experience in administrative role.
• Proficient computer skills, including Microsoft Office (Word, PowerPoint, Outlook, and Excel).
• Ability to multitask and work with tight deadlines.
• Good communication skills with people of all levels.
• Ability to work effectively both independently and as part of a team.
• 5.5 working day