· Setting up electrical connections in R&D equipment

· Setting up of Jigs

· Other R&D tasks as required (PCB testing, assembly, soldering, paneling, cabling and misc work)

· Performing Goods Receipt

· Labelling and Packaging of components

· Inventory storage and housekeeping

· Training will be provided

Requirements:-

· Possess engineering experience in Mechanical/Electronics, or equivalent

· At least 3 years experiences in relevant or related field

· Good communication and interpersonal skill

· Proactive with good initiatives, problem solving skill and analytical ability

· Technical knowledge and hands-on skills on monitoring,troubleshooting, servicing, maintenance and tool recovery

· Able to work under pressure

· Experienced In Assembly, Automation, Testing / Soldering / Machine Alignment (eg. Perpendicularity) preferred

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Description & Requirements:

• Drive sales through product knowledge, customer service and problem solving, thereby maximising commercial profitability and establishing depth in client relationships.
• Actively seek out new sales opportunities through cold calling and networking.
• Maintain and develop relationships with existing clients; Set up meetings and follow up with potential clients.
• Prepare presentations, proposals, quotations, sales contracts and other related documentation to facilitate sales.
• Manage customer enquiries and provide clients with advice relating to the company’s products and services; Coordinate their needs with internal and external teams.
• Project coordination and management.
• Gather market and client information and provide regular sales reports and updates.
• Review own sales performance and achieve sales targets through effective sales generation.
• Represent the company at trade exhibitions and marketing events.

Qualifications:

• Dynamic, high energy and strong drive to succeed.
• Strong interpersonal, communication, and negotiation skills.
• Proactive with the ability to work independently as well as cohesively in a team.
• Ability to carry out multiple tasks and work in cross-functional teams.
• Clear communication and presentation abilities.
• Willing to travel within Singapore and overseas.

What we offer:

• Compensation package, including competitive salary, eligibility for commission and variable bonus, company phone, medical benefits.
• Opportunities for further training, career advancement, and leadership development.
• A variety of projects and work scope for professional growth.
• Workplace maintaining high standards of health and safety.

Organisation Overview

Formerly Very Special Arts Singapore, ART:DIS, established in 1993, is a non-profit dedicated to enhancing learning and livelihood opportunities for persons with disabilities (PwDs) through the arts. Our diverse programmes nurture the artistic interests of PwDs, bolstering their self-confidence and integrating them into a supportive community beyond formal education.

Our professional development pathways ensure sustainable impact, offering valuable work experience to empower PwDs for independent living. We run 3 centres in the community, and serve over 870 individuals annually through the 27 programmes we organise.

Role Overview

This role specifically focuses on growing livelihood opportunities for our artists with disabilities, mainly through the sale of their artwork merchandise, artwork license and commissioned work opportunities.

The sales channels include various public pop-up events e.g. Boutiques Fair, Clay Fest Market, and you would be responsible for the logistics preparation and sale of our merchandise at these events, engaging directly with public customers.

Part of your role also requires you to engage with corporates for commissioned art, corporate workshops and corporate gifting needs.

The role will report directly to the Executive Director covering the following work tracks:

• Sales of merchandise (@art.dis.studio | www.artdis-studio.com)
• Commission artworks;
• Corporate Workshops;
• Sale of artworks and artworks licenses;
• Account manage existing partnerships with government agencies, corporates and individuals, families and grow new leads.
• Manage administrative tasks such as issuing quotations and sales invoices, arranging logistic supports (product packing, printing, setting up in booth sales)
• Manage and participate in pop-up events for ARTDIS Studio

Qualifications/skillsets:

• Diploma or Bachelor’s degree
• Good interpersonal skills to engage with team mates and stakeholders
• Excellent communication skills
• Resourceful, self-motivated and able to work independently
• Strong planning and organisational/administrative skills
• Able to handle deadlines and stress in fast paced environment

Work Experience

• At least 2 years of working experience in events management / sales / arts & design sector would be an advantage

· Open to hire fresh grads or mid-career applicants

(Only Singaporeans and Permanent Residents need to apply)

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

We are seeking a dedicated and detail-oriented Kitchen Assistant to join our team. As a Kitchen Assistant, you will play a crucial role in supporting the overall operations of our kitchen.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Assume responsibility for general duties within the kitchen.
• Ensure the proper maintenance of kitchen supplies, equipment, and work areas.
• Uphold high standards of food quality, hygiene, and cleanliness throughout the kitchen.
• Assist in the preparation of ingredients for cooking, including cutting vegetables, meat, fruits, etc.
• Undertake any additional ad-hoc duties as assigned.

Requirements:

• Preferably possess at least 1 year of experience in the Hospitality industry.
• Remuneration is negotiable and will be based on number of years of working experience in the industry.
• Certificate in Basic Food Hygiene is a prerequisite.
• Must be available for a 6-day work week.
• Capable of working on rotating shifts, including weekends and public holidays.

We want to hear from you! Interested candidates are invited to email your updated resume by 30 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

Job Responsibilities:

Supervising residents on a daily basis, overseeing their welfare, discipline, and adherence to institutional standards.

Providing assistance during emergency shifts.

Implementing Trauma-informed practices in daily interactions.

Ensuring the safety and security of premises, including conducting body and property checks, performing security patrols, inspecting dormitories, and conducting urine tests when necessary.

Managing and catering to the daily living needs of residents in the Hostel.

Planning and executing engagement activities in educational and recreational programs for residents.

Cultivating positive relationships with residents.

Facilitating proactive and restorative circles, demonstrating competence.

Participating in the admission process.

Contributing to taskforces to assist and carry out necessary tasks.

Job Requirements:

Ability to work rotating shifts.

Independence, resourcefulness, and responsibility.

Strong commitment to upholding standards and responsiveness in dealing with individuals.

Excellent analytical and problem-solving skills.

Effective communication and writing skills.

Proficiency in MS Word, Excel, etc.

Job Description

· Perform month-end closing activities;

· Record and process all business transactions in the accounting system using double-entry accounting;

· Record transactions and events relating to sales, purchases, receivables, payables and cash;

· Record transactions and events relating to inventory, accruals, prepayments, capital structures and finance costs;

· Accounts and Bank Reconciliation;

· Enter accurate data into the accounting system;

· Assist in all other ad-hoc general administrative functions when assigned.

Requirements

· Candidates should possess at least 3 years of working experience in Accounts

· Able to work independently

· Able to handle Full Set bookkeeping

· Able to handle Accounts Reconciliation

· Familiar with Xero Accounting Software

Responsibilities:

• Manage customer relationship on a Global basis and will act as the key escalation point globally for all product programs, projects, and operational performance issues.
• Facilitate collaborative communication between all functional areas within a location / business group/vertically integrated organization.
• Facilitate external two-way communication between Customer and Flex Sites.
• Manage the process to ensure Customers expectations are clearly defined, understood, and communicated across the appropriate Flex Organizations
• Work with Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects
• Accountable for supporting the performance of Project team(s) and Project manager(s)
• Provide the necessary leadership and support to Project Managers to manage projects in line with project management processes and associated policies and procedures.
• Ensure collaborative cross-functional project team participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject to ensure work efforts are executed on time, within budget, and according to stated requirements reliably and repeatedly.

Requirements:

• Bachelor’s Degree in Engineering, Sciences or Business; MBA is preferred.
• Typically requires 10 years of progressively advancing account management and/or business development experience.
• Demonstrated experience in working within cloud, enterprise, compute customers as a Program Manager or Global Program Manager.
• Experience building relationships while working directly with customers.
• Experience managing a local team and Experience with Finance/Quoting.
• Ability to Travel & Work non-traditional hours.

Responsibilities

- Work closely with the resident’s doctor and multi-disciplinary team to provide care to the residents; updates on changes in the residents’ condition and needs

- Ensure care delivery and nursing interventions as outlined in the care plan

- Work with allied health professionals and/or initiate preventive and rehabilitative nursing procedures

- Carry out and supervise assessments of all new admissions

- Prepare clinical documentation and ensure all documentations are current

- Prepare and administer medications to residents and comply with safe medication practices

- Supervise staff to ensure safe medication practice

- Participate in training and development of staff

- Work with Supervisor to conduct quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care

- Deal with emergency that arises and ensure prompt actions to mitigate the situation. Escalate promptly to supervisor, where necessary

Requirements

- Diploma/Degree in Nursing or its equivalent

- 2 years related experience

PROFESSIONAL LICENCE

- Registered with Singapore Nursing Board

- Basic Cardiac Life Support (BCLS) certified

Job Descriptions:

• Lead or support project teams in both ongoing and new projects.
• Manage client, consultant, authority, and technical meetings.
• Oversee the feasibility and design phases.
• Supervise documentation, tender processes, and project execution.
• Manage construction phases through to project completion.

Job Requirements:

• A minimum of 5 to 7 years of experience as a project architect.
• Degree in Architecture or equivalent professional accreditation (e.g., Board of Architects - BOA).
• Proficiency in AutoCAD, Revit, Lumion, SketchUp, Photoshop, and InDesign.
• Experience in both private and public residential projects in Singapore.
• Proven track record of managing projects from concept to construction completion.
• Strong knowledge of regulatory requirements.
• High level of aesthetic and design sensibility.
• Expertise in technical detailing.
• Proficient in contract administration and management.
• Skilled in Revit modeling.

Job Descriptions:

• Directly report to the Project Manager and provide regular updates.
• Maintain and update organizational charts, project directories, and weather and manpower records quarterly, for monthly project report submissions.
• Handle incoming calls, raise purchase orders for office supplies, manage site office equipment, and liaise with the HR department when needed.
• Oversee workers' monthly salary, supplier payments, petty cash, site passes, induction records, and assist in preparing correspondence for consultants, clients, and subcontractors.
• Ensure the systematic filing of delivery orders and documentation for annual site and government audits.
• Manage staff timesheets, leave applications, OT approvals, and the onboarding of new staff.
• Circulate site correspondence to staff for timely endorsement and filing in compliance with ISO standards.
• Process workers' salaries, ensuring accuracy and on-time submission to HQ, and handle updates to workers' addresses and work permits.
• Assist with arranging workers' dormitories and transportation.
• Manage hardware material orders and maintain proper records.
• Resolve conflicts, feedback, and complaints related to the project.
• Coordinate with internal and external parties, including clients, residents, and government bodies, for project-related issues.
• Prepare circulars, letters, notices, and work progress updates.
• Attend meetings or dialogue sessions as required.
• Seek management approval for action plans related to project matters.
• Organize and coordinate staff and workers' courses.
• Maintain proper documentation and provide general administrative support to the project team.
• Perform other duties as assigned.

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2600-$2800+OT+allowances>$3K

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

No experience/Diploma in mechanical/mechatronic/electrical/electronic or related engineering

MOE Grant can apply

SPM can apply

Basic (no experiene / fresh)-start from $2400-$3300

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities:

1. Oversee various clinic stations (reception, registration, billing).
2. Handle administrative tasks, including insurance claims, Medisave, and CHAS.
3. Perform clinic duties like temperature recording, disinfection, and wipe-down.
4. Manage inventory with the Clinic Manager, ensuring stock levels meet SOP standards.
5. Participate in stock-taking and manage any variances.
6. Assist nurses and doctors as needed.
7. Manage medical records, ensuring compliance with PDPA.

Requirements:

• NITEC in Nursing or Diploma equivalent.
• Previous healthcare experience preferred (GP, Polyclinic, Hospital)
• Enrolled nursing qualifications are preferred.
• Availability for a 5.5-day workweek, including occasional evening shifts.

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2600, after 3 months $2700

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

This is a 12-month contract role based onsite in Singapore. This role requires the ability to speak fluently in Japanese to effectively communicate with clients/partners who speak the same language.

We are seeking a highly motivated and experienced professional to join our team as a contractor for the Entertainment Partnerships role for Japan market. The successful candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive entertainment content.

Key Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry).
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive VR entertainment content
• Represent the company's VR contents partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Required Skills:

• 5+ years' experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Enthusiast in XR technology and VR AR devices.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

UEN: 199700895N

- Negotiates and coordinates with suppliers. Responsible for purchase administration, order processing and delivery follow up.

- Sourcing of hardware, accessories or any other products and ensure compliance to the specifications as required, competitive price, quality products and timely delivery

- Ensure on time delivery of goods from vendor and to coordinate with production for any possible extrusion, hardware shortage for coming production.

- Work closely with internal departments, including overseas vendors. Shipment arrangement and liaise with forwarders.

- Resolve suppliers’ invoices issues and follow up on credit notes.

- Perform general record keeping and office duties

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours

Typical Duties:

1. Assist in configuring, installing and supporting your product suite and associated interfaces when required.
2. Work with customers to ensure contractual service expectations is exceeded.
3. Responsible for the entry, tracking and management of all incoming support calls.
4. Provide end-user training, QA and testing.
5. Be familiar with and adhere to the latest training and installation standards and procedures.
6. Take initiative to learn and familiarise yourself with new releases as they become available. Where applicable, liaise with subject matter experts in the regional office on client requests for product enhancements.
7. Where applicable, work directly with the development team to implement new solutions to the customers.
8. Provide pre-sales support to regional business partners, where necessary.
9. Required availability 24/7 for specific topics or urgencies on rotational basis.
10. Some travel to Asia Pacific region may be required.

Skill Requirements:

1. Adept with Windows 2016 Operating System, Windows 10 and Microsoft SQL Server is highly regarded
2. Customer focused; with a service mindset to work with clients with clarity, responsiveness and expertise, resulting in a high rate of client satisfaction and retention.
3. Excellent interpersonal and communication skills (written, verbal/presentation).
4. Self-driven individual with problem solving skills and self-direction. Able to react quickly and thrive in a dynamic and ambiguous environment.
5. Strong organisation skills with an attention to details.
6. Basic working knowledge of networks, PCs and troubleshooting installation issues is highly regarded.
7. Language Requirements:

• English (Written and Spoken)
• Asian Languages (Business Proficiency)

1. Minimum Diploma in Information Technology or related disciplines.
2. Personnel with no relevant experience are welcome to apply.

Typical Duties:

1. Assist in configuring and installing and supporting your product suite and associated interfaces when required.
2. Work with customers to ensure that the contractual service expectations is exceeded.
3. Responsible for the entry, tracking and management of all incoming support calls.
4. Provide end-user training, QA and testing.
5. Be familiar with and adhere to the latest training and installation standards and procedures.
6. Ensure familiarity with new releases as they become available. Where applicable, liaise with subject matter experts in the regional office on client requests for product enhancements.
7. Where applicable, work directly with the development team to implement new solutions to the customers.
8. Provide pre-sales support to local and regional partners, where necessary.
9. Required availability 24/7 for specific topic or urgencies on rotational basis.
10. Opportunities to travel.

Skill Requirements:

1. Fresh graduates are welcome to apply.
2. Must have customer service mindset to work with clients with clarity, responsiveness and expertise, resulting in a high rate of client satisfaction.
3. Excellent interpersonal and communication skills (written, verbal/presentation).
4. Driven individual with problem solving skills and self-direction. Able to react quickly and thrive in a dynamic and ambiguous environment.
5. Strong organisation skills with an excellent attention to detail.
6. Familiarity with Windows Server 2016 and above, Microsoft SQL Server is highly regarded.
7. Basic working knowledge of networks, PCs and troubleshooting installation issues is highly regarded.
8. Excellent written and spoken English and other Asian languages are highly regarded.
9. Minimum Diploma in Information Technology or related disciplines.