-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

· Ability to meet physical requirements of the position.

We are looking for a passionate sales assistant manager to join our sales team. The sales manager responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. Be prepared to take orders from foreign workers in singapore's construction and shipyard industries.

To be successful as a sales assistant manager you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build rapport with customers and close sales.

Sales Assistant Manager Responsibilities:

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Willing to meet foreign workers in singapore shipyard and construction sector.
• Good knowledge in south indian food industries.
• Willing to deliver food to construction sites and dormitory.
• Must have singapore valid driving license.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.

Sales Executive Requirements:

• High school diploma/GED.
• 2+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

Job description
Functional objectives (Role / desired outcome)
• Integrated and effective customer service hub with close cross-regional and -functional alignment.
• High customer satisfaction and loyalty via above-average customer service levels.

Tasks and Responsibilities
• Develop and execute a comprehensive customer service strategy for the Asia region in alignment with the company's overall business strategy.
• Monitor and analyze customer feedback as well as current processes to identify areas for improvement and develop as well as implement action plans accordingly (incl. resource allocation).
• Set and approve targets for the functions within the Asia CS hub and ensure their achievement.
• Effectively manage the CS organization to ensure delivery of outstanding service – meeting or exceeding the commitments made to customers.
• Provide regular reports on customer service performance to senior management and handle the escalation process to them.
• Ensure compliance with all relevant regulations and standards related to customer service.
• Collaborate with Frontline Sales to identify and capitalize on cross-selling and upselling opportunities.
• Lead the CS team by providing coaching and performance mgmt. to foster a positive environment that encourages employee retention and satisfaction.

Education and professional knowledge:
• 5+ years of experience in customer service, ideally with experience in leading a regional / cross-border Customer Service organization.
• Preferably working in a medium-sized manufacturing company.
• Building and developing a multi-national customer service team.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience is a must.
• Profound knowledge of the customer service landscape, including customer needs, key market developments and strategic options.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• Excellent interpersonal skills and ability to manage and align stakeholders, including customers, suppliers, and internal teams and management.
• Bachelor’s or Master’s degree in management or related field, with excellent English language skills both orally and in writing.

Rules & Responsibilities

• Ensure safe fetching of the students from the school to the Student Care Centre
• Supervising the students (P1 to P6) to guide and ensure their completion of daily school homework.
• Plan and present revision lessons to the students.
• Monitor student's daily attendance.
• Ensure the students' well-being at the Centre - safety, meals, and interacting with their friends.
• Regular liaison with parents/guardians regarding the student's progress and behaviour.
• Assist in other minor duties assigned by the Supervisor.

Requirements

• Minimum 5'O' level with credit in English
• Ability to cover Mandarin
• Passion for nurturing children
• good team player
• Resourcefulness in planning activities that can engage the students

We offer an attractive package with good employee benefits and conducive working environment.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.

Roles & Responsibilities

• Sales Enquiries: Handle sales inquiries and communicate effectively with clients to understand their needs and expectations.

• Space Layout Planning: Provide expert space planning to maximize functionality and aesthetic appeal.

• Quotation Preparation: Develop detailed, accurate quotations to align with project requirements.

• Project Management & Site Supervision: Oversee project timelines and quality control by coordinating with clients and the site team.

• Customer Follow-Up: Build strong relationships with both new and existing clients through effective follow-up.

Requirements

• Experience: Candidates with or without experience are welcome. Training will be provided, though experience in interior design or sales is advantageous.

• Skills: Strong interpersonal and communication skills, with fluency in both English and Mandarin.

• Attributes: Positive attitude, sales-driven, highly self-motivated, and a strong sense of design.

• Organizational Skills: Ability to manage multiple tasks and deadlines effectively.

Benefits

• Fun Team Environment: Join a passionate, fun-loving team dedicated to creativity and quality.

• Company Perks: Annual company trip, performance bonuses, and incentives based on sales targets.

• Income Potential: Opportunity to earn $5,000+ per month, with no cap on earnings.

• Incentives: Product incentives and sales performance bonuses for high achievers.

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Title: Pastry Chef (Specializing in Gelato & Sorbet)

Location: Singapore

Job Summary:

We are seeking a passionate and creative Pastry Chef with expertise in crafting premium gelato and sorbets to join our R&D team. The ideal candidate will have hands-on experience in frozen desserts, and a flair for innovation while maintaining traditional techniques. You will play an important role is crafting our gelato ranges, ensuring top quality and consistency, and deliver exceptional customer experiences.

Key Responsibilities:

• Production & Innovation: Prepare a variety of gelatos and sorbets from scratch, using high-quality ingredients.
• Innovate new flavors in line with market trends and seasonal ingredients.
• Ensure consistency in taste, texture, and presentation across all products.

Qualifications & Requirements:

• Proven experience in pastry arts with a specialization in gelato and sorbet production (minimum 5 years preferred).
• Strong understanding of ingredient properties and freezing processes in gelato-making.
• Knowledge of modern dessert trends and international cuisines.
• Familiarity with local food safety guidelines in Singapore.
• Excellent time management and ability to work under pressure in a fast-paced environment.
• A diploma or certification in Pastry Arts or equivalent is preferred.

Working Conditions:

• Full-time role with regular office hours (9am to 6pm)
• Hands-on work in a chilled environment, handling freezers and cold ingredients.
• Part of R&D team.

A Chinese ZiChar stall in Yishun is hiring.

Job Duties/Scope

• · Ensure ingredients and cooked food are fresh.
• · Follow recipes
• · Prepare, cut food ingredients.
• · Bake, steam, boil, fry meats, vegetables, fish and other food ingredients
• · Keep work area clean and safe.
• · Keep handling utensils, equipment and dishes clean.
• · Check quality and freshness of ingredients.
• · Accommodate customers’ special requests, where possible.
• · Operate kitchen equipment such as fryers, ovens etc.
• · Oversee kitchen operations.

Requirements

• Minimum 1 year of relevant working experience.
• Responsible and diligent.
• Able to work well under pressure.

Interested applicants, please send your resume to [email protected]

Job Responsibilities:

(1) Perform clerical duties, such as filing and responding to emails

(2) Respond to inquiries through multiple channels, such as calls, and emails.

(3) Secure new sales order for Design & Fabrication Dept.

(4) Handle and process sales orders, PO and DO.

(5) Create and update sales orders, invoices, quotations, and other sales-related documents

(6) Coordinate, prepare, monitor and constantly follow-up on order status and delivery schedules with customers

(7) Maintain accurate and up to date documentation.

(8) Coordinate with human resources to handle department staff time attendance and work with accounting department to process invoices, payments matters relating to Design & Fabrication Dept.

(9) Handle transaction enquiries, resolve and report operational issues promptly

(10) Ad-hoc duties as assigned by Management from time to time.

Job Requirements:

Admin / Customer service / sales support / SAP experience will be an added advantage.

At least 2 years experience in administration & sales

Skills:

Proficient in Microsoft Word, Excel, and PowerPoint

General administrative support

Sales experience

Documentation and filing management

Positive work attitude

Minimum Qualification: Diploma in Electrical Engineering or equivalent

Duties & Responsibilities

1. Assist project manager to do quantity surveyor for overall tender and assist submission of tender

2. Preparing, scheduling, coordinating, and monitoring assigned projects/jobs

3. Electrical knowledge is a must for some design and built project

4. Additional ad hoc duties and responsibilities as required

5. Proactive with good communication skills and the ability to work independentl

6. Ensuring the project's compliance with the applicable codes, safety practices, policies, performance standards, and specifications.

Requirements

1.Minimum 2 years of relevant experience

2. Proficient in Microsoft Office

3. Familiar autocad

Working Hours

Monday to Friday 830am to 530pm

Saturday 830am to 12.30pm

Kindly email resume/CV to [email protected]

Whatsapp or contact Mr. Jerry : +65 82258778

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

*Job Overview:*

We’re seeking a passionate and energetic Sous Chef to join our catering central kitchen team.

As the right hand to our Head Chef, you'll play a key role in ensuring the smooth and efficient operation of the kitchen, from overseeing food preparation to managing staff and ensuring the highest quality standards are met. You’ll have the opportunity to contribute to menu development, train new team members, and maintain a well-stocked, organized kitchen.

*Key Responsibilities:*

- Assist the Head Chef in supervising and coordinating kitchen staff.

- Support menu planning, incorporating seasonal changes and customer preferences.

- Manage kitchen operations to ensure timely and high-quality food preparation.

- Maintain inventory, order supplies, and manage stock levels.

- Provide hands-on support with cooking, food preparation, and plating.

- Train, schedule, and evaluate kitchen employees to meet culinary standards.

- Ensure all kitchen safety, hygiene, and sanitation regulations are followed.

- Step in to manage the kitchen team in the Head Chef’s absence.

*Qualifications & Skills:*

- Minimum 3 years of experience in a professional kitchen setting.

- Culinary qualification is a plus.

- Valid Food & Hygiene Certificate.

- Proficient in MS Office; experience with F&B software is an advantage.

- Strong leadership skills with the ability to motivate and guide a team.

• Supporting the head chef or kitchen manager in the general running of the kitchen.
• Leading a team of kitchen helpers in cooking and preparing meals, including checking food quality and overseeing cooking techniques.
• Taking responsibility for more technical elements of cuisine.
• Training junior staff and onboarding new employees.
• Designing / helping the head chef to create food and drink menus.
• Working within specified budgets.
• Ensuring the kitchen meets high standards of quality.
• Completing food hygiene documents to comply with the law and writing environmental health reports when necessary.
• Establishing strong relationships with staff in other areas of the business, including managers and front of house teams.
• Deputising for the head chef in their absence.
• Ordering supplies and negotiating with suppliers.
• Managing inventory and keeping control of stock.
• Organising produce and ensuring strict adherence to food hygiene regulations.
• Supervising all food preparation.
• Perform other task and duties when assigned to by the Kitchen Manager/Supervisor/Director.
• Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time.

Job Requirements:

• At least 2 years of working experience
• Basic Food Hygiene certified
• Effective communication skills
• Ability to work with figures and manage budget
• Ability to cope under stressful conditions
• Strong leadership skills and ability to make quick decisions
• Ability to maintain a high level of hygiene and cleanliness in the kitchen.
• Ability to work effectively as part of a team and multi task
• Possess strong management and organizational skills

XCL World Academy is seeking to appoint a Director of Sport cum Secondary Years Physical Education Teacher. This is a full-time contract position starting from 1 August 2025.

Preference will be given to teachers who have previous Director of Sport experience, relevant subject-specific IB MYP and DP experience, as well as a clear track record of superior teaching in international school settings.The Director of Sport position is a dual role which includes a reduced Physical Education teaching allocation.

Main Responsibilities- Teacher

• Teachers should be willing to contribute positively to the collaborative culture of the department and broader SY Team.
• Demonstrates professional ethics, international mindedness and the school’s mission.
• Adheres cooperatively to XCL policies and regulations, including duties, deadlines, programme requirements (IB).
• Seeks clarification in case of lack of clarity in order to fully meet all expectations of the role and sets and maintains high standards of professionalism.
• Contributes to the development of curriculum and assessment documentations.
• Show exemplary attendance to work eg. recognizes the importance and provides support for XCL extended school day activities.

Main Responsibilities- Director of Sports

• Responsible for the planning and the future growth of sport in the school by leading the team of coaches to develop sporting excellence while encouraging the participation of pupils of all abilities.
• Develop a school-wide strategic plan for sports that will improve student-athlete participation, see ongoing improved athlete and team performance and results, and establish XCL World Academy (Singapore) as a leading sports school in Singapore
• Collaborate with the sport specific coordinators - football, basketball, girls sport; to ensure that we continue to provide quality coaching practices and opportunities for student-athletes to develop positively in the chosen sports
• Source and provide appropriate professional development opportunities for our coaches and sport coordinators to develop current best practices to benefit our student-athletes
• Find and secure coaches for school teams from internal staff and external providers
• Set standards for coaches to ensure team performance is improving, player development is evident, and XCL World Academy (Singapore) enhances its reputation as a high performing sports school.
• The contact point & manage the hosting for home games throughout all seasons to demonstrate the high standards held for sporting events at the School.
• Manage end to end planning, coordination, communication, meeting, schedules of ACSIS leagues effectively with Parents, students and vendors appropriately.
• Drive results and meet agreed expectation, provide effective communications with team coaches; lead and manage bookings, payments and all other logistics to ensure smooth running of the program.
• Ensure home game logistics and setup is actioned - venues, equipment, officials
• Make informed decisions on cancelled games in line with ACSIS expectation and advise parents and visiting schools in a timely manner.
• Organise the appropriate equipment for all the teams each season, manage the distribution collection, inventory and ordering of uniforms.
• Effective management of budget, equipment, facilities, guest speakers, athlete development programs and conduct review for consistent improvement in programs, services and end to end management of Sports in the school.
• Liaise with other XCL schools for development of the XCL Olympiad to provide international sporting opportunities for XCL students to connect oversee the organisation of XCL Singapore teams travel to away venues.

Application

Qualified candidates are welcome to apply for the position by 28 November 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Key Responsibilities:

Unload, inspect, and verify incoming shipments against purchase orders.

Unload outgoing items required by the production team

Report any discrepancies or damaged items to the supervisor.

Organize and store products in the correct location within the warehouse.

Maintain accurate inventory records.

Keep the warehouse clean, safe, and organized.

Follow safety guidelines and protocols to minimize accidents.

Operate forklifts or pallet jacks when necessary (with valid certification).

Ensure that items are packed correctly and efficiently for delivery.

Coordinate with logistics partners for timely deliveries.

Support the production team in completing daily tasks as assigned by the supervisor.

Job Requirements:

Forklift licence

Able to work in a freezer environment (-18°C)

Physically fit and able to lift heavy items

Strong attention to detail and accuracy.

Ability to work independently and as part of a team.

Good communication skills and ability to follow instructions.

Summary:

We are seeking a highly experienced NACE Level 2 or 3 Senior Coatings Inspector to lead our quality assurance efforts. The ideal candidate will have extensive knowledge of coating applications, inspection procedures, and quality standards. This role involves overseeing inspections, providing technical guidance, and ensuring the highest standards of coatings integrity.

Key Responsibilies:

1. Leadership and Supervision:

• Lead and supervise a team of coatings inspectors.
• Provide technical guidance and training to junior inspectors.
• Ensure all inspection activities comply with industry standards and project requirements.

2. Advanced Inspection and Testing:

• Conduct and oversee advanced inspections of surface preparations and coating applications.
• Perform complex tests to measure surface profiles, environmental conditions, and coating thickness.
• Ensure all coatings meet or exceed NACE standards and project specifications.

3. Comprehensive Documentation:

• Maintain detailed and accurate records of all inspection activities.
• Prepare comprehensive inspection reports and communicate findings to stakeholders.
• Document and analyze deviations or non-conformances and implement corrective actions.

4. Quality Assurance and Control:

• Develop and implement quality assurance protocols for coatings applications.
• Monitor and enforce compliance with safety and environmental regulations.
• Lead pre-job meetings to set inspection criteria and quality expectations.

5. Stakeholder Communication:

• Act as the primary point of contact for clients, contractors, and project managers regarding coating inspections.
• Provide expert advice and recommendations on coatings applications and quality standards.
• Report on project progress, inspection results, and quality issues to senior management.

6. Continuous Improvement and Innovation:

• Stay abreast of the latest industry developments, technologies, and best practices.
• Lead training programs and workshops to enhance team skills and knowledge.
• Drive continuous improvement initiatives to enhance inspection processes and outcomes.

Qualifications:

Certification:

• NACE Level 2 or 3 Senior Coatings Inspector Certification.

Experience:

• Minimum of 5 years in advanced coatings inspection and quality assurance.
• Extensive experience in industrial coatings in sectors such as oil & gas, marine, infrastructure, or manufacturing.

Skills:

• Expert in using advanced inspection instruments and techniques.
• Exceptional attention to detail and problem-solving abilities.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in reading and interpreting complex technical drawings and specifications.

Physical Requirements:

• Ability to work in various environmental conditions.
• Capability to lift and carry inspection equipment as required.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.

Jobs:

1. Sales Quotation Processing
2. Inventory Forecasting and PO monitoring

3. Product Master List Maintenance

4. Product or Brand Marketing

5. Campaign Execution - Design, Print, Dispatch or Send

Requirement:

1. At least 2 years working experience in Purchasing or Graphic Design / Marketing
2. Committed and Responsible
3. Work Team Spirit

Location: 1 Senoko Avenue, FoodAxis #04-04

Flexi Hours from 9am to 5pm

- Handle Daily Operation Activities with Workers

- Prepare Quotation for Customers Request

- Ensure and Enforce Workers Safety

- Transport Workers to the Job Site

- Attend meetings with customers and clients

- Ensuring organizational processes remain legally compliant with regulations and standards

We are an e-commerce comapny looking for a talented and dedicated warehouse assistant to join our e-Commerce operation team. If you enjoy a fast-paced job and like a challenge, we'd like for you to apply.

Job Responsibilities

• Handle daily inbound (re-packaging), outbound, and warehouse duties.
• Handle daily picking, sorting, and packing of goods, including for e-Commerce platforms like Lazada, Shopee, Qoo10
• Loading, unloading, and storage of goods
• Coordinate with 3PLs, ensure accuracy of daily outbound goods
• Conduct periodic stocktaking & inventory management.
• Maintain proper housekeeping duties
• Assist in other ad-hoc operational duties where required

Job Requirements

• Sharp and detail-orientated
• Excellent can-do attitude and team-player
• 6 Days work week

STATEMENT OF PURPOSE

The Aftercare Case Manager will support the KTPH PsyMed team by providing comprehensive support and guidance to clients with psychiatric disorders during their transition from hospital setting to community-based services.

• Practicing case management in line with the established inclusion/exclusion criteria.
• Co-developing clinical pathways, workflows, escalation protocols, and patient stratification with input from multidisciplinary teams.
• Applying clinical expertise and resource knowledge to identify and refer patients to appropriate support services.
• Ensuring effective information flow among stakeholders, serving as a point of contact between KTPH and community partners.
• Facilitating regular case discussions with stakeholders to co-create solutions with the aim of achieving optimal patient outcomes.

Case Management

• Screen and identify suitable patients for enrollment into the Aftercare program based on established criteria.
• Collaborate closely with patients to assess needs and preferences for aftercare, ensuring active involvement in care planning.
• Provide psychoeducation and support to patients and families regarding treatment options and community resources.
• Serve as a point of contact for consulting physicians regarding patient concerns or updates.
• Review care plans (including medication management and therapy referrals) to ensure transitional support. Monitor follow-up appointments to ensure continuity of care and address barriers to attendance, if any.
• Cultivate strong partnerships among stakeholders and harness their collective resources and expertise to address patients’ complex needs and facilitate comprehensive support services for transitioning patients.
• Guide patients’ seamless reintegration into the community by coordinating tailored care plans and facilitating access to stability and recovery services.
• Foster proactive collaboration with multidisciplinary teams and stakeholders to ensure effective patient care across healthcare settings, promoting long-term recovery and well-being.
• Conduct home visits and interact with patients’ family members/caregivers when needed.
• Empower patients to manage their mental health effectively and make informed decisions about their care.
• Participate in discussions and case conferences with community partners to share knowledge and best practices.

Data Management and Administrative Duties

• Maintain accurate and confidential records of assessments and screenings for patients in electronic health record systems (EPIC), ensuring completeness and compliance with privacy regulations.
• Utilize data management tools to analyze trends and patterns in patient outcomes and program effectiveness.
• Generate reports to communicate findings and guide quality improvement initiatives.
• Conduct regular audits to ensure data integrity and compliance with regulatory standards.
• Oversee intake and assignment of referrals from hospital clinicians to the Aftercare program.
• Coordinate with community partners to streamline the referral process and ensure smooth transitions for patients.
• Schedule and organize meetings, conferences, and case discussions.
• Ensure timely communication and collaboration among participants.

JOB REQUIREMENTS

• Knowledge – Mental Health, Behavior science, suicide assessment and intervention, case management principles, familiarity with professional and technical emerging knowledge, community resources and governmental policies that impact the patients and basic counselling techniques.

1. Skills – good interpersonal communication, advocacy, problem solving and administrative duties.
2. Communication skills: to be able to communicate effectively and listen actively. Case managers must also be aware of nonverbal communication cues and be able to read nonverbal cues with patients.
3. Interviewing skills: to be able to evaluate the patients’ needs. Case managers need to be able to formulate questions, record client information and answer patients or family members’ questions promptly.
4. Teaching skills: to be able to help patients develop skills and knowledge to improve their life situation. Case managers need to help patients develop social skills, regain independence, identify and build coping strategies etc.
5. Advocacy Skills: case managers have to engage in advocacy on behalf of their patient. Case managers may attempt to resolve conflicts between patients and services providers and work towards protecting the best interests of the patients.
6. Organisational skills: Case managers have to be adept at planning and organisation to ensure service delivery to their patients in a timely manner.
7. Aptitude for teamwork and ability to work well with diverse groups, from other professionals to patients’ family members. Case managers don’t work alone to help their patients improve their quality of life. Instead they help patient achieve their goals as part of a much larger team.

Personal characteristics

1. Desire to help others: case managers must have a strong desire to help others or the negative aspects of the job can quickly lead to burnout.
2. Patience – case managers have to deal with a lot of red tape in the course of programs/ service implementation and in supporting patients.
3. Empathy: to be able to identify with the struggles patients are having.

Education and Experience

• Degree or equivalent experience – Degree in Psychology, Counselling, or NursingYears of Experience: 3-4 years in a mental health, either in community or healthcare environment.

• Loading, unloading, picking and packing of goods
• Perform retrieval, storage and issuance of stock inventory
• Perform warehousing fuctions and maintain stock accuracy with good housekeeping duties
• Support team member when needed and perform other ad-hoc duties assigned when required to support adminstrative
• Assist with all shipping, receiving, and inventory organization operations
• Able to work in non-air condition environment
• Use stacker, pallet jacks, hand carts, etc. to transfer and deliver goods

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

· Ability to meet physical requirements of the position.

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• Prepare daily delivery list for frozen meats and others
• Manage all frozen meat delivery and assit to production and others
• Able to Multi-tasks and work under pressure
• Able to handle heavy stuffs like 20 - 30 kg
• Able to work long hours and weekend