Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

Details:

• On Job Training Provided

• Eligible candidate may be sponsored for:

1. Diploma in Info-Communication under reputed Polytechnic

2. Internationally recognized IT Certificates in Deskside, Network and Security

Roles & Responsibilities

Oracle:

Oracle RAC (Real Application Clusters)/ASM (Automatic Storage Management)/OGG (Oracle Golden Gate)/Exadata/ODA

• Has minimally 2+ years’ experience in Oracle Database Management (12c/19c)
• Experience in Backup/Recovery
• Proven expertise in supporting Grid Infrastructure (Clusterware, ASM, Disk Groups
• Installation, Configuration, administration and operations support of Oracle Golden Gate
• Knowledge in supporting Exadata and ODA
• Troubleshooting of Performance and tuning problems in Oracle database using tools like AWR, ADDM
• Install, configure and manage oracle on Unix will be an added advantage
• Provide continuous monitoring, troubleshooting, historical and real time performance monitoring of the oracle
• Strong experience of RMAN, GRID control
• Experience evaluating and installing new software releases, patches and system upgrades
• Knowledge and understanding of all aspects of database tuning: software configuration, memory usage, data access, SQL and physical storage
• Establish and maintain documentation and standards
• Knowledge of Oracle PL/SQL, Linux shell scripting/PowerShell.

MSQL:

• 2+ years of experience in database management support in MS SQL Server environments
• Strong experience in Database Administration in SQL Server (2014, 2016, 2017)
• Experience on Clustering, database mirroring, replication and log shipping configuring and troubleshoot issues
• Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues
• Experience in performance tuning, query optimization, using performance monitor, SQL profiler and other related monitoring
• Ability to detect and troubleshoot SQL server related CPU, memory, I/O, disk space and other resource contention
• Strong knowledge of backups, restore, recovery models, database shrink operations, DBCC commands
• Expert experience in implementing operational automation
• Knowledge of SQL server tools (profiler, SSMS, DAC)
• Strong knowledge of indexes, index management, integrity checks, configuration, patching, statistics, created and managed effectively
• SQL database operational support
• Solid acquaintance with windows server, security delegation, SPNs, storage components
• Configure and maintain dataset server and processes including monitoring of system health and performance
• Experienced in CIS hardening is an added advantage

Education Qualification

• Bachelor’s Degree in Computer Science, Computing, Engineering, IT or equivalent.

Primary Purpose

• Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level

Traits

• Good knowledge of Windows Platform and Linux Platforms such as RedHat and Oracle Linux.
• Good planning and coordination skills.
• Good writing and verbal communication skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active
• Assume ownership of database related problems; pursue problem resolution and root cause analysis
• Previous experience with government sector is preferred

Responsibilities

• Ensure desktop environment standard apps are patched regularly
• Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
• Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
• Prepare IT status reports

Requirements

• Minimum Nitec in IT preferred
• At least 2-3 years of relevant working experiences
• In-depth understanding of Windows desktop operating system (Win7, Win10..etc)
• Knowledge of Microsoft Active Directory, Exchange Server, O365 and Windows Server, DHCP, DNS, Networks, Antivirus, endpoints encryption, PC hardware and software, basic knowledge of Windows networking, Printer and smartphone
• VIP Support experience (advantage)

What we seek to accomplish together:

• Proactively 'hunt' for potential malicious activity and incidents across the environment using advanced threat network and host-based tools adopting Mitre Attack Framework.
• Perform hunting for malicious activity across the network, endpoint, and Critical Assets.
• Create hunting hypothesis and perform IOCs & TTPs based threat hunting and share reports with the management weekly on the findings, misconfiguration, use case development and provide suggestions for counter measurement.
• Expertise in hunting, managing, and writing detections using logs from Endpoint Detect and Response solutions like Carbon Black EDR, CrowdStrike EDR & Cortex XDR etc.
• Research on different TTP's for ATP Threat groups which are used by attackers during the sophisticated Cyber-attacks.
• Collaborates with technical and threat intelligence team to provide indications and warnings and contributes to predictive analysis of malicious activity.
• Perform cyber security threat hunting & detection activities with specific focus on countermeasure Tactics, Techniques and Procedures (TTPs)
• Contribute to the tuning and development of security information and event monitoring systems (SIEM) use cases and other security control configurations to enhance threat detection capabilities.
• Familiarity with threat modelling, development of attack plans, performing manual & automated Ethical Hacking, & develop proof of concept exploits.
• Evaluates new security technologies and products and performs engineer-level work and analysis to determine if solutions should be pursued.

Additional Details:

• It’s a client serving role – there will be KPIs and SLAs expected on role service tasks.
• Location Serangoon/One North

Requirements:

• Degree in Computer Science, Information Systems, Engineering or equivalent
• At least 3 years of IT security experience in areas of risk management, network security
• Must have: GIAC Continuous Monitoring Certification (GMON), GIAC Information Assurance Certified Intrusion Analyst (GCIA), GIAC Information Assurance Certified Incident Handler (GCIH).
• Self-motivated with the ability to work independently and as a team member with minimal direction
• Strong interpersonal and stakeholder management skills
• Good written and communication skillsDegree in Computer Science, Information Systems, Engineering or equivalent
• Singapore Citizen only.

SAFETY OFFICER JOB in SAUDI ARABIA| Contract role

#safetyofficer

#jobhiring

#chinesespeaking

#mandarinspeaker

#oilandgasindustry

Our client is a global engineering company headquartered in Yokohama, Japan. They are looking for a Safety officer (Contract) with Oil and Gas project experience for their client’s project in the KSA (Saudi Arabia).

Highlight of the client’s company & the job:

· Be a part of the global energy industry

· Be a part of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.

· Competitive compensation & benefits (Com & Bens)

Responsibilities

· Lead site risk assessment for current and new activities.

· Attending to incidents and occupational injuries cases on site.

· Key Safety Requirement (KSR) Audit weekly assignment, monitoring and support.

· Ensure basic Fire Fighting training and first aid training completion. requirements.

· Daily Action Tracking System monitoring and support.

· Preparing emergency response plans.

· Managing preparation and training of emergency drills, prepare records.

· Organize and maintain necessary project safety documentation.

Qualifications

· Previous experience as a Safety Officer or in a related field

· Possess relevant professional certifications

· Sound knowledge of safety regulations and standards

· Ability to conduct safety inspections and develop safety programs

· Excellent communication and training skills

· Bachelor’s degree

· Minimum 9 years of experience in the O& G industry

· Beside English, MANDARIN/ CHINESE speaking skills are crucial requirement as the role needs to communicate with the Chinese stakeholders, clients, staffs around the world

· Ready to relocate in Saudi Arabia for this contract role (Mar 2024- Nov 2025).

Com & Bens

· Competitive compensation & benefits (Com & Bens)

· 11 days after 4 months of service

· Working hours per week: 60 hours

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte Ltd| EA License 21C0547

Singapore 049513

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

#singaporejobvacancy

#jobforsingaporean

Logistics Executive and Expeditor (Marine/ O&G industry)

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a Logistic Executive & Expeditor

Job Highlights

• Listed Company with Good Benefits
• Career Growth Opportunity |Trainings for Career Growth
• Competitive compensation benefits
• Cultural Diversity in all departments
• Conductive and Friendly Working Environment
• Head Office’s Location: Gul Circle| Company’s transport available: Pick up service @ designated places

Job description

Responsibilities

· To ensure effective communications with suppliers and freight handling partners in order for shipping documents and instructions to be issued in a timely and accurate manner to ensure on-time deliveries.

· Establish communication with suppliers to enable timely, accurate delivery schedule of supplier.

· To assist the Procurement Manager in liaising with supplier and forwarders on logistics and shipping matters.

· Preparation of expediting reports detailing supplier's progress and arranging transportation and logistics for clearance of consignments (import and export)

· Procurement of project and non-project items at various vendors to meet the Company's Yard requirements.

· Monitor performance and provide feedback of suppliers, transportation and logistics providers by ensuring resolution of issues and timely deliveries.

· Ensure close monitoring of committed delivery date of suppliers.

· Monitor and ensure that all custom permit declaration complies with the regulatory requirements.

· Inform overseas suppliers to provide import CIPL with seaway Bill or Surrendered B/L to DM person-in-charge to check and verification purpose.

· Review and verify overseas supplier import CIPL with seaway Bill or Surrendered B/L and MES Import.

· To liaise with carrier agent to request Notice of Arrival in advance before vessel arrives in Singapore.

· In charge of preparing logistics tariff rates.

· Collate and submit monthly MES report to Finance

· Assist in the Annual Vendors Assessment exercise

· Preparation of documents for audit purpose.

· Other procurement functions as assigned by Reporting Officer.

Requirements

· Diploma/Degree in Purchasing Management/Supply Chain Logistics Management/Engineering or equivalent

· Minimum 5 years’ experience in Marine or Oil & Gas industry or machinery procurement experience

· Able to work independently, meticulous and analytical with excellent problem-solving skills

· Physically fit, no serious kind of health issues

· Flexible, well mannered, professional, result-driven with high integrity level.

Job Related Information

Permanent, Contract jobs | 5 days’ work week | Monday-Friday 8am-5pm, you may need to work Saturday (8am-12pm) once or twice in a month due to business ops. requirements

Salary & Benefits

• Monthly Basic Salary: will be based on skills and experience
• OT pay entitlement: OT Flat rate S$8/- per hour
• Healthcare benefits such as Outpatient, Dental, Health Screening etc.
• Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy
• Variable Bonuses
• 14 days Annual Leave and 14 days sick leave
• Birthday leave / Festival eve half day leave
• NTUC membership – Applicable for only Permanent confirmed staff
• Company transport

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) for further enquiries about the role

@ [email protected]

Venture Cove Pte Ltd

(EA License 21C0547)

65 Chulia Street, #46-00 OCBC Center

Singapore 049513

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

Customer Service Executive (Salaries Centre)

M-F: 8am - 5.30pm

Depot Road

$2.6k

2 years contract

Duties:

• Analyse, update data, verify and process pay transactions to ensure payment accuracy and timeliness.
• Analyse doubtful pay transactions, diagnose problems and determine follow-up actions to resolve/pre-empt potential problems.
• Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Handle customers’ queries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience.
• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

EXPERIENCE

• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

My client is a manufacturing company. With more than 20 years history, this is a great brand to join at an exciting time in their development.

about the job

• PO processing & confirmation of PO to customers (SO Creation)
• Prepare shipping documents, invoicing and other documents required
• Weekly re-schedule report to customers
• Trace the shipment to ensure on time delivery
• Manage invoicing and receivables including exceptions i.e. L/C preparation
• Handling order related issues and claims
• Receiving, validating and processing sales order
• Quotations generation and monitoring of delivery shipment
• Act as operation focal point for customer queries (e.g. documentation and shipment status) and complex sales order resolution

skills & experience required

• Degree / Diploma / Higher NITEC / NITEC qualification
• Min 7 years for lead and min 3 years working experience for specialist in a Medtech / Pharma / Medical Manufacturing / Commercial - Distribution Center environment
• Experience in handling Letters of Credit, knowledge of import/export control, certificates of origin including liaise with Chambers of Commerce for certification
• Solid knowledge of international trade regulations and documentation requirement
• Experience handling order of SKU 6000 or more will be a plus
• Hands on with order management, processing , fulfilment
• Super SAP / Proficient SAP user (MM module)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Responsibilities :

• Provides onsite support to users with good customer satisfaction for main and off-site;
• Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;
• Helps to maintain or improve the overall image of the support team;
• Level 1 & 2 level trouble shoot and problem resolutions;
• Provide technical and operation support;
• Work to reach service level target;
• Break/fix for patches, software distribution and preventive maintenance;
• Managed the media and documentation related to the equipment supported;
• Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;
• Install the inventory scanning agent upon any new asset;
• Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);
• Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning; Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository

Requirements:

• Excellent communication and inter-personal skills
• Meticulous, analytical and able to communicate effectively
• Able to work independently with minimum supervision
• Diploma/ITE graduates in Computer Science/Electronics/IT or equivalent
• Experience in related field for 1-2 years
• Relevant experience in supporting PC/notebook hardware, network printer, MS Win 2K vista and standard software and Outlook client, desktop setup, wireless, Active directory, printer setup, Outlook client, basic TCPIP troubleshooting, VPN setup/ troubleshooting

Job Title: Recruitment Consultant

Job Overview: As a Recruitment Consultant, you will be responsible for identifying and recruiting top talent to meet the staffing needs of client organizations. You will play a crucial role in the entire recruitment process, from sourcing and screening candidates to negotiating offers and facilitating the hiring process.

Key Responsibilities:

1. Client Interaction: Build and maintain strong relationships with clients to understand their hiring needs.
   Consult with clients to define job requirements and understand company culture.
   
2. Candidate Sourcing: Utilize various sourcing methods (job boards, social media, networking, etc.) to attract and identify potential candidates. Conduct thorough candidate interviews and assessments to evaluate skills, experience, and cultural fit.
   
3. Job Posting and Advertising: Write and post compelling job descriptions on various platforms. Develop and implement effective recruitment advertising strategies.
   
4. Screening and Selection: Review resumes and applications to shortlist qualified candidates. Conduct initial phone screenings and interviews to assess candidate suitability.
   
5. Interview Coordination: Coordinate interviews between candidates and clients. Provide timely feedback to both clients and candidates.
   
6. Negotiation and Offer Management: Facilitate salary negotiations and communicate job offers to successful candidates. Work closely with clients and candidates to ensure a smooth hiring process.
   
7. Market Research: Stay informed about industry trends, salary benchmarks, and talent market dynamics.
   
8. Compliance: Ensure adherence to legal and ethical standards in the recruitment process. Stay updated on relevant employment laws and regulations.
   

Qualifications:

• Diploma or Bachelor's degree in Human Resources, Business Administration, or related field.
• Proven experience as a Recruitment Consultant or in a similar role.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, target-driven environment.
• Exposure to the Oil & Gas and Energy sectors is advantageous.

Skills:

• Strong negotiation and influencing skills.
• Exceptional organizational and time management abilities.
• Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools.
• Familiarity with employment laws and regulations.

Working Conditions: Recruitment Consultants often work in office environments, but they may also attend client meetings or networking events. The role may require occasional overtime or flexible hours to accommodate client and candidate schedules.

Admin Executive (Medical)

Depot Road

$2300 - $3000

2 years contract

Key Accountabilities / Responsibilities

1. Support and track submission of reports (including medical reports), identify cases of delays and to take timely follow up actions including updating of records in system.

2. Identify and monitor cases that require further medical reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays

3. Accurate and timely processing of medical reports and related documents received.

4. Liaise with various internal and external parties for prompt follow up and resolution.

5. Manage cases for cessation and resumption of medical reviews, including managing the notifications.

6. Manage cases that require change of appointments with internal or external agencies

7. Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.

8. Assist to prepare report submissions and updates to management

9. Provide customer service and respond appropriately to public queries.

Minimally Polytechnic Diploma and above.

SKILLS

IT savvy and good working knowledge of Office and other common software

Excellent interpersonal and communication

High customer service orientation

Good command of English (written and spoken).

Highly Disciplined, detailed and meticulous

Initiative and proactive

Analytical with good problem solving skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

RESPONSIBILITIES AND RESULTS:

• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Singapore citizen only.

Client is a REITs Property Management firm, looking for a Finance Executive. This will be a 6 months contract.

Responsibilities:

• Prepare monthly financial statements including bank reconciliation and schedules
• Prepare billing and collection for Accountant to review
• Perform analysis on financial statements for management reporting purposes
• Prepare GST reporting
• Liaise with Operations team
• Liaise with external auditors for year-end audit / tax matters
• Assist in the Preparation of forecast and budget
• Support any other ad-hoc assignments as required

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of relevant experience in handling full set of accounts
• Meticulous, analytical and independent
• Able to meet the tight deadlines
• Proficient in MS Office applications

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Summary:

The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement:

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Client is a government-owned investment company who is seeking a highly organized and detail-oriented individual to provide administrative support to 3 Senior Managers.

Responsibilities:

• Manage executive calendars, schedule meetings, and coordinate travel arrangements (i.e. flight, transport, accommodation, visa application, itinerary coordination)
• Prepare and edit correspondence, reports, presentations and minutes taking, post meeting follow-ups for executives
• Manage emails and telephone calls professionally, re-direct or take messages and proactively deal with issues in a timely and efficient manner.
• Assist with event planning and coordination
• Handle confidential information with discretion
• Perform general administrative tasks such as filing, data entry, and record keeping
• Act as a liaison between executives and internal/external stakeholders

Requirements:

• Bachelor's degree
• Proven experience as an executive assistant in the Banking/ Finance industry
• Fluency in Japanese (written and spoken) is required to effectively support Japanese Senior Manager(s)
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite
• Ability to multitask and prioritize tasks effectively
• Experience handling confidential information with discretion

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

about the company

Our client is a powerhouse leader in Real Estate Investment Trusts (REITs), with a strong global presence. They are expanding their capabilities to recruit for a Group Head of Communications and Marketing to manage and strategize on communications, branding, public relations and marketing efforts. This person will be working closely with group level c-suite executives to advise on marketing and communication.

about the job

Reporting to the Group COO, you will play a pivotal role in:

• Developing and implementing comprehensive communication and marketing strategies that align with the company's global objectives and enhance its market position.
• Leading a high-performing team to execute impactful public relations, corporate communications, and marketing campaigns.
• Managing relationships with key stakeholders, including investors, media, and industry partners.
• Overseeing the creation and distribution of compelling content across various platforms to enhance brand awareness and engagement.
• Monitoring industry trends, competitor activities, and market dynamics to inform communication and marketing strategies.
• Collaborating with cross-functional teams to ensure alignment between communication/marketing efforts and business goals.
• Providing regular updates and reports to the executive team on the performance and impact of communication and marketing initiatives.

skills and experience required

To excel in this leadership role, the ideal candidate should possess:

• Proven experience in leading communication and marketing functions within a global context, preferably in the real estate or financial industry.
• Exceptional leadership and team management skills, with the ability to inspire and guide a diverse team towards achieving strategic objectives.
• Strong strategic thinking and the ability to develop and implement effective communication and marketing strategies that drive business results.
• Excellent interpersonal and communication skills, with the ability to engage with internal and external stakeholders at various levels.
• Experience in crisis communication and issues management.
• Demonstrated success in managing budgets and resources effectively.
• A collaborative mindset, with the ability to work seamlessly with cross-functional teams.
• A global perspective and understanding of diverse markets.

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: 6 mths (Renewable depending on performance and project)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay / Novena (work in office)

The Survey Experience Officer (Establishment) is responsible for collection of employee listing information from company POC (Point of Contact) to submit the Occupational Employment (OED) registry.

He / She is also the single, primary source of contact to perform survey data collection from these POCs on the quarterly or ad-hoc surveys that the company is selected to participate.

The incumbent should possess skills in rapport building with the company POC in order to build a professional and friendly working relationship with the POC to collect all survey data.

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salary: S$2,800 – S$3,800
Working Hours: 8.30am to 5.30pm, 5.25-day work week

Location: Changi vicinity

The Position

Reporting to the Head, Sales & Marketing, the successful candidate is part of the Sales & Marketing/Development team and is actively involved in Sales Ops/Planning and Account Development of the market and channels in Singapore to regions and beyond. Some key requirements of this role are as follows:

• Be responsible for the Sales performance and alignment of revenue and commercial operations. Drive Sales, Business Development, and Customer Success and service.
• Work with the Sales Team to ensure the interactive alignment between the departments. Thus driving and ensuring the key Sales / Business initiatives are meeting plans.
• To build and manage Sales & Marketing/Business Development across B2B and B2C markets and alignment with marketing and commercial strategies.
• Develop new targeted clients across the different markets and know that Company’s Roadmap to the market is still not developed. This hands-on role requires you to build processes and teams from scratch while driving revenue goals in the short term.

Responsibilities

1. Work with the Head, Sales & Marketing, to clarify and reinforce the Company’s business plan and re-confirm and provide recommendations to the Business Model.
2. Work to optimize existing revenue models and create new revenue streams by developing commercial and business development strategies optimized for both short-term results and long-term strategy.
3. Create accountability within the Sales team by developing appropriate KPIs and coordinating compensation and promotions with these KPIs Business Development.
4. Drive business development & its operational imperative to establish a strategic value in the supply chain via a global eco-system from farm to the plate for everyone and everywhere.
5. Work to seize and seize the opportunities, determine key sales development segments and priorities, building and refining the business development plan.
6. Coordinate and drive new business revenues from ready-to-eat, ready to cook and other potential food meals
7. Generate and qualify new product range as above and be resourceful in using multiple approaches to penetrate the accounts.
8. Build a team to execute opening and closing deals end-to-end including outreach, pitching, solution development, building internal and external alignment, negotiation, contracting, and implementation.
9. Build consensus and lead the team to consistently deliver on sales targets.
10. Drive strong partner interest and top-of-funnel pipeline, maintain a healthy sales cycle and conversion funnel of new opportunities based on sales targets.
11. Own and cultivate meaningful and deep relationships with key partners, develop a deep understanding of care and customer needs, requirements, and macro market trends, identify influence, and develop contacts at the highest appropriate levels within target prospects.
12. Build a deep understanding of customer needs for sustainable food fish and promotion to the effect.
13. Define and improve customer focus workflows to manage, e-tracking, and engage all leads, prospects, and online customers via technology tools and internal systems as well as to enable successful sales to order.

Requirements

• Proven experience as a Sales and Business Development Executive in the seafood, fresh food, and related industries.
• Proven track record in developing both traditional and e-Commerce businesses and marketplace.
• Strong Sales acumen with experience in breaking down complex problems into digestible actions.
• Demonstrated ability to identify and track key levers in the business/products.
• Excellent Sales management skills with past success in related functions.
• Proven track record in managing and persevering effectively in an environment of change.
• Unquestionable integrity with a strong drive for results.
• Detailed, hands-on, and yet has the strategic capability to think and plan ahead.
• Possesses drive, energy, and strong communication and interpersonal skills.
• Proven working experience in leading business development or commercial operations.

Qualifications

• Diploma in Marketing, Management, or related discipline.
• Experience in F&B sales, FMCG related preferred.
• Strong drive, read sales trends rapidly and quick-to-sieze market opportunities.
• Excellent presentation, communication, and negotiation skills
• Self-driven with high-quality sales-mindedness and a strong analytical mind.
• Sound knowledge of sales terms and contractual matters.
• Familiar with MS365 and IT environment.
• Possess a Class 3 driving licence.
• Able to start work immediately or with short notice.
• Willing to work on alternate Saturdays.

Interested candidates who wish to apply for the advertised position, please write to [email protected]. We regret that only shortlisted candidates will be notified.

Duties & Responsibilities

• Be clear of customer's security framework, such as information security policies, processes/procedures, guidelines and etc.
• Ensure compliance with customer's cybersecurity policies.
• Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log analysis and security assessment of customer ICT systems.
• To manage/conduct vulnerability assessment and coordinate penetration tests activities.
• To conduct information security awareness training

Requirements

• Degree in Computer Science, Information Systems, Engineering or equivalent
• At least 3 years of IT security experience in areas of security governance, risk management, application security design, security project management, security operation, network security
• Must have either:CISSP, CISM, CISA, CCSP or other similar security certifications
• Self-motivated with the ability to work independently and as a team member with minimal direction
• Strong interpersonal and stakeholder management skills
• Good written and communication skills
• Singapore Citizen only

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

About the Role:

The Senior Project Manager holds the responsibility for delivering services to customers in alignment with contractual commitments. Leading a team of engineers with diverse technological and domain skillsets, the Snr Project Manager ensures the effective and efficient development, implementation, and continuous operations and maintenance of projects to meet contractual obligations. This involves managing stakeholders, internal project teams, subcontractors/vendors, as well as overseeing time, budget, schedule, and risk to fulfill our commitments to customers. In the context of development projects, the Snr Project Manager is anticipated to possess knowledge of the SDLC methodology necessary to guide the implementation process. Additionally, the incumbent is expected to collaborate with other functional groups such as finance, legal, PMO, and procurement.

Job Responsibilities:

• Develop implementation strategies to achieve key project milestones, including delivery, tests, and payment goals.
• Create Project Management Plans, incorporating risk management practices for effective project management and delivery.
• Ensure the delivery of projects and products meets the required quality standards. Oversee testing and technical governance in alignment with internal standards and contractual obligations.
• Manage and forecast project financials to ensure project profitability.
• Lead and manage project team members, subcontractors, and vendors to achieve on-schedule and cost-effective project delivery while meeting requirements.
• Manage vendors, including procurement and contract management, ensuring alignment with customer obligations and prudent mitigation of gaps.
• Initiate, organize, and attend project meetings with customers, keeping project teams fully informed about progress, tasks, action plans, and deadlines.
• Anticipate, manage, and resolve issues, risks, dependencies, and impediments that may impact successful project delivery.
• Ensure accurate and timely project progress reporting to all stakeholders and project teams.
• Practice effective stakeholder management to set the right expectations throughout the project.
• Stay informed about relevant technological developments to enhance effectiveness in the role.
• Perform any other ad-hoc duties as required or assigned.

Job Requirements:

• Hold a Bachelor’s Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.
• Possess over 7 years of experience in Project Management of large-scale projects, with preferred technical knowledge in Microsoft Dynamics CRM/AX, .Net, Java, J2EE, Application Servers, Databases, etc.
• Demonstrate a customer-oriented and team player mindset, effectively leading and motivating team members towards common objectives.
• Be a self-starter capable of working under pressure and tight schedules, maintaining a positive and proactive attitude to anticipate challenges and resolve issues.
• Exhibit strong competency and experience in managing and motivating multi-disciplinary teams.
• Demonstrate proficiency with Microsoft Project or other project management reporting tools.
• Preferably hold certifications in Project Management, such as PMP and CITPM, and certifications in Agile, such as Scrum master or PMI Agile.
• Possess effective communication and presentation skills, both written and oral.