We are looking for a VP, Sales & Client Growth with the experience, creativity, passion and strategic vision to achieve our ambitious growth plans. This is an opportunity to have real influence and impact within an innovative, dynamic, and ambitious company.

As the VP, Sales & Client Growth your key accountabilities will include:

1. Driving growth in the region and implementing a sales strategy for acquiring new logos for Epsilon’s MarTech & AdTech business
2. Leading strategic sales planning and account management process; establish and drive sales quota for sales associates
3. Acting as the local leader for SG commercial employees, embedding the Epsilon culture and driving morale and camaraderie across teams
4. Building trusted relationships with CEOs of our sister agencies and collaborating with them to generate Epsilon revenue within Groupe clients
5. Leading conversations with CMOs/Marketing Directors of prospective clients in the pre-sales and solutioning process to bring a consultative approach to their marketing and sales challenges. Strong understanding of Epsilon’s MarTech/AdTech offering
6. Being the Epsilon brand ambassador in the local market for all events and PR related activities

Success Criteria

As the VP, Sales & Client Growth some of the key performance criteria are:

• Building a high performing sales organization for Epsilon in the SEA region
• Building strong relationships with CMOs across global and regional brands
• Achieving/exceeding sales quotas across Epsilon’s platforms
• Developing trusted relationships with Groupe CEOs
• Applying deep domain knowledge and understanding of the marketing space in Asia across Digital Media, CRM, loyalty and digital experience

The Product portfolio you will take to market -

Rooted in privacy and driven by powerful AI and the industry's most robust data, Epsilon PeopleCloud-(EPC) personalizes each person's journey, driving better outcomes for our brand’s customers. It comprises award winning and industry leading products that cut across loyalty, data management platforms and digital media.

EPC is a best-in-class marketing platform for hyper-personalizing consumer journeys with true performance transparency.  Click here to learn more about EPC.

We are hiring Barista-cum-service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Main responsibility is barista duty
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Responsible for handling and serving food and beverages to customers (only during peak hours)
• Cashiering duties (only during peak hours)

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills
• Must-have barista experience and able to do latte art

Job Description & Requirements

Fast growing company with good career & welfare prospects invite you to join our family:

• Industry/ Organization Type: Trading & Production
• Perform data entry and invoicing tasks
• Coaching provided; requires basic accounting knowledge
• Working Location: 32 Benoi Place Singapore 629949 (Nearest MRT: Joo Koon MRT)
• Working Hours: 5.5 days (M-F, 8:30 AM-5:30 PM, ALT Saturday, 8:30 AM-12:30 PM)
• Salary Package: Basic Salary + OT + AWS + Variable Performance Bonus
• Salary Range: SGD 2500 - 3000
• Promotional prospects
• Sign-on bonus
• Great working environment
• Duration: Permanent Role

Interested applicants, please walk in for interview: 32 Benoi Place Singapore 629949 (Mon-Fri, 8:30 AM-5:30 PM, Sat, 8:30 AM-12:30 PM)

This is a position for individuals who have a passion for teaching, love working with young children, and believe in developing children to achieve competencies for future success. This position reports to the centre principal and works closely with centre teachers.

Our employees are given options to experience and impact various aspects of the business (curriculum, mentoring, admin and operations, and marketing) through our career advancement and rotation program. We have a detailed individualized framework and advocate a strong culture of support for our employees, which include, but are not limited to, townhall meetings, employee engagement, and 1-on-1 discussions/check-ins.

Role Description

As an Infant Educator at Bright Kids School House, you will be responsible for caring for infants and toddlers aged 2 months to 18 months. Your day-to-day tasks will include maintaining a safe and stimulating environment for infants and toddlers, providing nutritious meals, and developing age-appropriate activities to facilitate development.

Work Location: Block 641, Jurong West St 61, #01-38, Singapore (640641)

• Be in-tune with the needs of young children.
• Fosters a quality learning environment. This is done via the carrying out of a progressive and culturally sound curriculum.
• Be sensitive to each child’s needs (in a group setting) via respectful, reciprocal interactions and relationships.
• Provide routine care such as bathing, diapering
• Follow curriculum framework to plan and provide teaching and care.
• Follow health, safety, nutritional and hygiene standards.
• Help to watch and document children’s learning.
• Provide warmth and care to instil a sense of security in children.
• Review how children learn and grow.
• Take part in constant learning and reflective practices.
• Takes charge in building trust and respectful partnerships with parents and families.
• Aids the centre in engaging the community.
• Actively joins and aids in centre initiatives.
• Fosters teamwork and promotes good relationships with colleagues.
• Understand the centre’s vision, mission and values.
• Uphold ethics and professionalism.
• Use emotional competence to manage self at the workplace

华文幼婴老师主要负责照看孩子，激发孩子学习华文的热情。

• 使用适合幼儿发展的学习材料和资源设计优质的学习环境
• 具有积极的团队合作力；
• 记录和分析幼儿的学习和发展，以便更好地为设计教学策略
• 与家庭合作以确保家庭和中心之间看护和学习的连续性

Requirements:

• Certified with HCIC/ACEY is an advantage
• Must have a passion for helping young children learn and grow
• Strong communication and interpersonal skills to communicate effectively with children, families, and colleagues
• Ability to work collaboratively in a team environment
• Experience caring for infants and toddlers in a licensed childcare center or similar role
• Knowledge of infant and toddler development, as well as experience in planning and implementing age-appropriate activities

Location: Jurong West

Need to travel to Japan, Indian, Malaysia, Thailand, Vietnam etc (2-3 times per year)

Mon to Fri 8.30am to 5.30pm

Have AWS & Bonus

Good career progression

Job Description

• Support finance/management control
• Prepare yearly budget and quarterly forecast
• Prepare monthly analysis for financial reports
• Analysis the variance of financial results and budget/forecast
• Monitor and review each division’s action plan
• Support yearly external audit, yearly transfer pricing report, yearly external reporting, ad-hoc internal audit, ad-hoc external surveys
• Prepare documents for Annual General Meeting, Board of Director Resolutions
• Issue Business Consignment Fee’s quotations and invoice From MAP
• Prepare simple agreements

Requirement

• Diploma/Degree in related disciplines
• At least 2 years relevant experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

1) Sweeping and Washing of Surroundings of Office Premises

2) Disposing of Rubbish

3) Thorough cleaning of the restrooms and disinfecting it

4) Wiping of the Office Windows

5) Watering of Office Plants

6) Any other chores as directed by Management

Male and Female can apply. Interested applicants please call 90217155

Job Description:

• Responsible for all accounting operations including Billing, AR, AP, GL, Revenue Recognition
• Lead, coordinate and direct the preparation of all budget and financial forecasts, variance reporting
• Lead and be responsible for month-end, quarter-end and year-end close process
• Manage and comply with Singapore reporting requirements and tax fillings
• Prepare, report and publish timely monthly and quarterly finance statements
• Responsible for preparation, completion and publication of quarterly, half yearly and annual financial results announcement in accordance to New York Stock Exchange listing rules and requirements
• Responsible for financial reporting, internal controls and risk management reporting, regulatory reporting, and annual budget of the Group to the management and the Board
• Ensure good corporate governance, compliance with New York Stock Exchange Listing Rules and requirements, Companies Act and any other applicable laws and regulations of the Company and the Group
• Develops financial strategies by forecasting capital, facilities, and staff requirements
• Ad-hoc duties required by Management/Director

Job Requirement:

• Min degree in accounting
• Thorough knowledge of accounting principles and procedures
• Minimum 8 years' experience of accounting, finance, and treasury
• Demonstrated capability in leading and managing a team.
• Proficient in both English and Chinese for liaison with Mandarin speaking stakeholders.

*** Able to start work immediate will be advantage

Skill Requirement:

• Strong organizational skills
• A keen eye for detail
• Strong analytical skills
• Strong verbal and written communication
• Strong interpersonal skills
• Strong mathematical skills
• Honesty and integrity
• Strong financial reporting skills
• Quick thinking
• Knowledge of Navision software
• Strong problem solving skills
• Team Leader skills
• Time Management skills

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Client Company

The company is a global MNC in the petrochemicals, automotive and industrial lubricants sector. With more than 150 years of history, the company is known for its product quality, innovation and involvement in the competitive arena. With emphasis on customer & partner satisfaction as well as service excellence, the company continues to strive to achieve the highest standards in product innovation and serving its customers in the automotive, precision machining and lubricant sectors.

Designation: Business Controller

Role Type: Permanent

Reporting To: Chief Financial Officer (CFO) and dotted line to Chief Executive Officer (CEO)

Office Location: Singapore, Central-West

Overview:

The ideal candidate for this Business Controller role will be an energetic individual who is responsible for audit across the organisation’s various subsidiaries, ensuring proper compliance with all relevant policies and guidelines as well as managing process exceptions together with all process owners. This includes reporting identified risks and control deficiencies and to ensure follow-up actions to close gaps are taken.

The Business Controller will also manage documentation of processes and SOPs across subsidiaries; ensuring that relevant documentation is up to date so that business processes are efficient. Where new companies are incorporated, the Business Controller shall support the set up and ensure business and financial processes are implemented with reference to existing processes in the organisation.

Key Responsibilities:

1) Internal Audit

• Develop internal audit procedures and relevant programs aligned to business processes of individual job assignment
• Evaluate and provide reasonable assurance for risk management, control and governance systems and ensure that they are functioning as intended, thus enabling the organisation's objectives and goals are met
• Implement frequent process audit across subsidiaries to ensure compliance with all related policies and guidelines, as well as managing process exceptions together with all process owners
• Report risk management issues and internal controls deficiencies to relevant stakeholders and provide recommendations to improve the organisation's operations
• Ensure open communication with various stakeholders and team members so as to present key issues clearly

2) Processes

• Partner organisation subsidiaries for the implementation of their process handbooks & Standard Operating Procedures (SOPs) by liaising with key stakeholders and local process owners
• Responsible for all SOPs that involve multiple entities to ensure complete buy-in of stakeholders
• Examine current SOPs in the APAC organisation and recommend necessary changes to improve efficiency, re-enforce internal controls and to better serve customers in a fast-growing environment
• Partner local management and key process owners in the implementation of the necessary improvements
• Ensure constant update of internal processes and SOPs in line with the growth of the business
• Partner the IT team on best rollout methods for sharing of processes and SOPs among the organisation

3) Others

• Partner the CFO for new company set up and relevant corporate governance matters
• Ensure business and financial processes for new companies are implemented with reference to existing processes in the organisation

Requirements:

• Bachelor’s Degree in Accounting or other related professional qualification
• Min 3 years of progressive audit experience
• Strong analytical and problem-solving skills
• Self-starter, strong interpersonal skills with a proactive and positive attitude
• Strong team player with initiative and ability to communicate effectively coupled with good presentation skills
• Ability to perform under tight timelines and complete relevant work required for each assignment up to expected work standards
• Willingness to travel (up to 50%) on assignment to subsidiary offices
• Proficiency in English and other Asian language(s) is an advantage

Job Description & Requirements

The job scope of a beautician is diverse and can vary depending on the specific salon, spa, or beauty establishment. Here are some common responsibilities and tasks associated with the role of a beautician:

1. Client Consultation:Conducting thorough consultations with clients to understand their beauty goals, preferences, and any specific concerns or requirements.
2. Skin Care:Providing facial treatments, including cleansing, exfoliation, masks, and moisturizing, to improve the health and appearance of the skin.
3. Makeup Application:Applying makeup for various occasions, such as weddings, special events, or everyday wear, based on the client's requests.
4. Massage Therapy:Providing massage and relaxation treatments to promote physical and mental well-being.
5. Product Knowledge:Staying updated on beauty and skincare products, and recommending suitable products for clients to use at home.

Overall, a beautician's job is to help clients look and feel their best by offering a variety of beauty and grooming services while maintaining professionalism and a focus on customer satisfaction.

Job Description & Requirements

• Sales & Marketing for new & existing customers.
• Correspondence with shipping lines (purchase of ocean freights).
• Correspondence with government authorities for customer declaration purposes.
• Other related work as assigned by the supervisor.
  
  Other info:
• Location: 8 Tuas Avenue 5
• Variable bonus (performance based)
• 5 days work week

We are looking for an Administrative Assistant to join our team for assisting execution of ongoing programs and helping with the roll-out of new education programs.

As our Administrative Assistant, you will be responsible for providing support to a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

- Keep a record of admission numbers and assist with any queries related to the admission process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Help with the drafting is letters and documents related to programs.

- Analyse and present feedback data from the programs conducted.

- Assist the Director with other general Admin work (filing of documents, scheduling meetings, sending invitations, setting zoom meetings etc)

帮厨-台湾餐馆小吃
薪水：2100-2300（包含加班）
备注：
1.雇主是一家台湾小吃店，要请1位帮厨
2.一定要有过厨房经验，要会炸最好，不会炸会有人教，包吃工作餐
3.年假 病假和劳工部同步
4.面试方式：先视频面试 再下去看环境。
5.住宿位置：接受往返新加坡员工
地址：NTU NUS

RESPONSIBILITIES:

1. To plan, prepare and deploy manpower accordingly to assigned projects

2. Read and understand of International Standards such as ASME B31.3, ASME B31.1, ASME sec IX, ASME V, AWS D1.1

3. Read, understand project related ITP, procedures, specification requirements

4. Review documents and ship construction / repair drawings as per specification and class requirements

5. Knowledge / experience in interpreting Structural /Hull Fabrication Drawings

6. Closely follow up with Fit -Up inspection and welding inspection, visual inspection with clients.

7. Monitor and prepare daily work done reports and steel weight calculations on daily basis.

8. Preparing inspection and final work completion reports

9. Able to estimate the scope of works (Cost and Manhours)

10. Monitor and witness NDT, which includes UT,MT,PT and random RT film interpretation with clients

11. Other adhoc duties assigned by Department Manager

REQUIREMENTS:

With experience in Marine Operation and Shipyard environment

At least 5 years of experience

Proficient in PC applications such as MS Word, MS Excel (calculations, vloop)

Able to work overtime and weekends

Nursing Home located at Taman Jurong, we seek to provide long-term support, care and rehabilitation to the under-served and disadvantaged of the community at large, regardless of race or religion.

This role will be reporting to the Assistant/ Manager HR. You will be pro-actively supporting the HR Manager in planning, recruitment, on-boarding of new employees, training and development

You will be responsible for the Human Resource Management functions including but not limited to:

• Recruitment and selection (i.e Singapore Nursing Board and Work Pass processing)
• Conducting of interviews
• On-boarding and off-boarding process
• Update of staff information in HRIS
• Dormitory matters
• Preparation of HR reports
• Coordinating of performance management exercises
• Training administration
• Insurance matters
• Payrolls matters
• Staff Welfare activities
• Any other duties assigned

Job requirement

1. Possess at least a Diploma in any field

2. Experience in work pass application and renewal

3. Minimum 3 years' HR experience (experience in healthcare industry would be an added advantage)

4. Meticulous and highly organised

5. Knowledge in Timesoft payroll software would be an added advantage

6. Experience in the same role in the healthcare industry is an added advantage

7. Self-driven and proactive

8. IT savvy with proficiency in Microsoft Office Skills

9. Able to multi-task, work independently and follow through with assigned tasks

10. Good communication, presentation and interpersonal skills

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.

Job Description & Requirements

Our Quality group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

What will you do

• Responsible for planning, scheduling and performing calibration, maintenance and qualification of laboratory equipment.
• Responsible for maintaining laboratory chemicals and consumables inventories and disposals.
• Responsible for archival/retrieval of retention samples.
• Ensure laboratory equipment calibration, maintenance and qualification within timely manner and in compliance to standard operating procedures with necessary laboratory safety precautions.
• Liaise and coordinate with external service providers in carrying out calibration, maintenance and qualification of laboratory equipment and tools.
• Liaise with external vendors to ensure chemicals and consumables supply continuity.
• Support laboratory investigation on laboratory equipment failure, Out of Tolerance and Out of Specification
• Be the subject matter expert of laboratory maintenance and participate as auditee in site internal audit/external audit.
• Coordinate with laboratory team to ensure equipment availability for calibration, maintenance and troubleshooting work.
• Manage archival/retrieval of record for laboratory calibration, maintenance and qualification related documents.
• Understand customer needs and identifies solutions to non-standard requests by interpreting existing procedures, processes and practices.
• Ensure work and behave in accordance with EHS procedures and guidelines.
• Maintains positive working relationships among employees and fosters an environment where employee engagement, empowerment, teamwork and accountability are the cultural norm.
• Participate in continuous improvement initiative as part of the production system culture in Singapore.
• Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable.
• Uses formal data based analytical tools (such as Lean Six Sigma process) to identify and implement operating improvement opportunities to eliminate waste, improving accuracy, compliance and productivity.
• Any other duties as assigned by the Senior Manager/Director.

What you must have

To be successful in this role, you will have:

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

EXPERIENCE:

This is a career conversion programme under Workforce Singapore (WSG) and candidates must meet the following criteria:

• Singaporeans/Singapore PRs only
• PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcomed to apply
• Open to two years contract
• Minimum 2 years of relevant experience in GMP manufacturing environment, preferably laboratory operations.

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

Expertise, Professional and Functional Competencies

· A continued improvement mindset.

· Good knowledge and understanding of GMP

· To be familiar with simple statistic to apply statistical analysis and process control techniques.

· Experience in MS-office applications.

· Proficient in English.

Other Personal Attributes:

· Good organization and time management skills.

· Able to work independently.

· Meticulous with high integrity.

· Good interpersonal and communication skills, with ability to work in cross-functional teams.

· Continuous improvement mindset.

· Positive attitude and self-motivated.

As a Business Development Executive at our company, you will play a crucial role in expanding our market presence and driving sales growth. You will be responsible for promoting our products and services, establishing and maintaining client relationships, and contributing to the overall success of our business.

Responsibilities:

1. Identify and pursue new business opportunities in the water purifier sector.
2. Develop and maintain relationships with potential and existing clients.
3. Conduct market research to understand industry trends and customer needs.
4. Collaborate with the sales team to achieve revenue targets and objectives.
5. Present product demonstrations to clients and provide information on features and benefits.
6. Negotiate and close sales deals to meet and exceed sales quotas.
7. Collaborate with cross-functional teams to ensure effective product delivery and customer satisfaction.
8. Stay updated on industry developments and competitor activities.

Requirements:

1. Proven experience in sales/business development.
2. Strong understanding of water purifier products and services.
3. Excellent communication and interpersonal skills.
4. Ability to build and maintain strong client relationships.
5. Proactive and self-motivated with a results-driven approach.
6. Knowledge of market research techniques and analysis.
7. Ability to work independently and as part of a team.
8. Basic computer skills and proficiency in Microsoft Office.

Benefits:

• Competitive basic salary of $3,000 - $3,500.
• High commission structure based on achieved sales targets.
• Future career development opportunities within the company.

If you are passionate about water-related businesses and have a drive for sales success, we invite you to join our dynamic team. Apply now and be a part of our exciting journey!

Able to perform required hair services without supervision.

Looking for positive candiate.

Salary: $3000 per month

Job Description:

• Manage large amounts of incoming phone calls
• Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
• Issue accurate invoicing and job production order.
• Building sustainable customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats.
• Managing delivery routes of drivers according to incoming orders
• Ability to effectively work with a team.
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Daily Ad-hoc tasks assigned

• Design, analysis and plan for Structural engineering works
• Design, analysis and plan for the protection of building and infrastructure from explosion and dynamic effects (e.g. blast loading)
• Liaise with other consultants, contractors & authorities from inception to completion of projects
• Responsible for timely submission of plans and reports to authorities and clients
• Manage projects to meet the time, cost and quality objectives
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of projects

Requirements:

• At least a good degree in Civil & Structural Engineering or equivalent recognized by the Professional Engineers Board
• Candidates with knowledge of design and analysis of structures under dynamic loading, e.g. blast, shock and vibration would be advantageous
• Knowledge of Finite Element Modelling is an advantage

Tow Drivers to https://wa.me/message/VGXCAYOJQ7RUL1 to apply

Immedicate Vacancies

Driving Licence Class 3,4,5

Salary from $3,800 to $5,500

Must have a Singapore driving licence for more than a year

No P-plate

5 years or more towing / vehicle recovery experience required

Location is at 26 Chia Ping Road

Candidate must be willing to work at Jurong

Whatsapp : +6590217155

Job Description

To conduct security duties at patrol, escort duties, static duties and other assignment as required. To ensure the safety and security for all personnel and premises.

Roles and Responsibility

• To perform 12hrs shift duties at any deployed sites
• To perform safe entry for staffs, workers, visitors and contractors
• To safe guard the premises through surveillance and patrols
• Identify and report unusual or suspicious movements in occurrence
• Perform access control duties at the check-point
• To monitor CCTV surveillance when required
• To update and report any fire alarm activation

Qualifications and Education Requirements

• ‘N’ Level or ‘O’ Level
• Valid PLRD license with RTT attained
• 1 year working experience

Preferred Skills

• Able to speak and write English
• Knowledge of Fire drills
• Team player

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

Company Description:

PylonAI is a dynamic data analytics startup based in Singapore, providing integrated data services and IoT solutions for the Built Environment sector. Our mission is to create a unified analytics platform that delivers insights, enhances productivity, and ensures efficiency throughout the building lifecycle. Building lasting relationships is at the core of our commitment, and our tailored solutions aim to surpass customer expectations.

If you are seeking a workplace that values your skills, fosters your growth, and embraces challenges, PylonAI offers an exciting opportunity. Join us and be part of a team driving innovation and making a significant impact in the Built Environment sector.

Job Description:

We are hiring for a versatile team member who will take on a multifaceted role. This dynamic position involves being at the forefront of ensuring positive customer experiences, acting as a liaison between the company and clients, managing end-to-end project implementation at client sites, and playing a crucial role in advocating for client needs within the organization. The ideal candidate should possess excellent communication skills, project experience, and a customer-focused mindset.

· Act as the primary point of contact to monitor and communicate project progress, identify and mitigate risks, and ensure adherence to timelines.

· Collaborate with clients and internal stakeholders to formulate detailed project plans outlining tasks, timelines, and resource requirements.

· Manage the onboarding process for new clients, ensuring a smooth transition to our platform while updating user manuals and tailoring training to meet specific client needs.

· Support end-to-end implementation of our solutions at client sites.

· Proactively address potential issues, providing continuous assistance to clients throughout the rollout phase and subsequent operational period.

· Cultivate and maintain strong relationships with key client stakeholders, ensuring the achievement of desired outcomes with our product and service.

· Effectively communicate with clients to understand their evolving needs and challenges.

· Represent the voice of the customer within the company, conveying feedback to the product development team and advocating for new features or improvements based on client needs.

· Monitor client usage and engagement, identifying opportunities for upselling or cross-selling additional services.

· Develop strategies to enhance customer retention and reduce churn.

· Conduct reviews to gather feedback from clients and internal teams, identifying opportunities for process improvements and lessons learned.

· Facilitate training sessions for clients, ensuring a comprehensive understanding of our products and optimizing their utilization.

Requirements

· Dynamic and customer-centric individual

· Proven experience in a customer-facing role, as a Customer Success Manager, Account Manager, System Implementation or Project Manager

· Excellent communication and interpersonal skills.

· Detail oriented with strong problem-solving and analytical abilities.

· Familiarity with construction sector is a plus.

· Ability to work collaboratively in a fast-paced startup environment.

· Adept at project management and can collaborate effectively with cross-functional teams.

The School of Civil and Environmental Engineering invites applications for the position of Research Assistant. 

Key Responsibilities: 

• Manage onsite monitoring program, with responsibilities includes, but not limited to, onsite operation, sampling and analysis, reporting etc.

• Carry out routine instrument maintenance and calibration.

• Perform onsite sample collection and sample analysis.

• Be familiar with data processing to develop standard N2O measurement protocols.

• Assist in wastewater and GHG related modelling work.

• Liaise with funding agency and collaborators, prepare reports and meeting presentations.

Job Requirements: 

• Bachelor in Environmental Engineering, Chemical Engineering, or other related fields

• Prior experience in wastewater treatment operation, as well as skills to work independently in an outdoor environment is highly favorable.

• Experience in onsite hands-on work and reactor operations.

• Prior experience in wastewater-related work will be preferred.

• Good communication and interpersonal skills.

• Proficiency in spoken and written English

We regret that only shortlisted candidates will be notified.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.