Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.
And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Job Overview: This is a crucial role within the Singapore Business Unit, providing dynamic support across multiple functions, including Partnership, Financial Products, Credit, Sales, Operations, and Collections. The focus of this role may shift in alignment with business directions and needs, requiring flexibility and adaptability.

Responsibilities

• Lead and Support: Manage borrower-facing activities, including acquisition, onboarding, collection related processes (e.g. product calculation, preparation of Statement of Account,Giro/DDA application processing, etc) and telesales team management, etc.
• Backend Operations: Oversee backend activities related to borrowers and partners, such as KYC checks, CRM updates, referral fee payouts, collection monitoring, partner contract generation, loan drawdown processes, etc.
• Reporting: Prepare and deliver daily, weekly, and monthly reports for various stakeholders, including the Business Unit weekly tracker, Financial Product Portfolio trackers and Partnership tracker, etc
• Process Improvement: Enhance and maintain existing Standard Operating Procedures (SOPs) to ensure operational accuracy and efficiency.
• Undertake ad-hoc responsibilities as they arise, demonstrating the ability to adapt to new challenges and align with evolving company objectives.

Requirements (Must-Haves)

• Exceptional attention to detail with the ability to multitask effectively in a fast-paced environment, meeting strict deadlines.
• Creative problem-solving skills with the ability to devise sustainable solutions to complex challenges.
• Strong communication skills, confident in conveying information clearly, and adept at collaborating across teams.
• Self-motivated, humble, and a proactive team player.
• Willingness to share knowledge, ideas, and best practices with colleagues.
• Proficient in MS Office, especially Excel/Gsheets, with a strong understanding of advanced features.
• Strong business acumen with a genuine enthusiasm for supporting SMEs.

Additional Requirements (Good-to-Haves)

• Prior experience in Sales or Operations support roles.
• Familiarity with Slack and/or Google Workspace.
• Basic knowledge of SQL and Python, as required by the scope of work.

Signage company requires class 3 Lorry Driver cum Installer.

Job requirements

• Able to assist support installation works with team
• 10ft lorry

Job responsibilities

• Bring team together assist installations.
• Update office daily installation progress.
• Attend to ad-hoc duties if required.

Job is available Immediate. Please Whatsapp to 90097956 to apply.

We are seeking a Product Manager (Subscriptions) to be responsible for accelerating the growth of pandapro, our subscriptions offering with exclusive benefits, across foodpanda markets. Partnering with engineering, design, data, marketing and commercial teams, you will be building a product that offers a unique value proposition for our customers, vendors and the platform.

What's on the menu:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data. 
• Identifying and executing on opportunities to optimise acquisition funnel and improving user onboarding.  
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensuring cohesive user experience.
• Leading product execution and helping your squad members thrive. 
• Working closely with the engineering teams across products to build scalable and robust solutions. 
• Keeping apprised of innovations and trends in the industry as well as emerging technologies, and inspire teams to stay ahead of the curve.

Summary

This position is responsible for the training and supervision of a team of cooks in the appointed sections and preparation of food observing all standards as set by the hotel and regulated by local authorities.

 Job Responsibilities

• Train and supervise the work of kitchen personnel in the respective sections.
• Ensure personal cleanliness and proper department of all team members.
• Produce high quality food in a specified area of the food preparation and ensure that this is also practiced amongst all team members.
• Check the taste, temperature and visual appeal of food items prepared to ensure quality and portion are consistent and as per specification set out.
• Ensure that all equipment and perishable items are stored in its designated place and is done in the most hygienic manner.
• Prevent the use of contaminated products in any phase of food preparation and prevent team members who are ill or suffering from an infection from taking part in the preparation or handling of food.
• Ensure that team members follow the hygiene and sanitation procedures when handling food, equipment and utensils.
• Work closely with Stewarding in maintaining the cleanliness of the kitchen.
• Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to.
• Be well versed in hotel fire & life safety/emergency procedures.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Attend all trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management.

About the job

• To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.

Your assignment

• I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
• I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
• I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
• I know our daily and weekly service targets and this drives me to improve our service delivery.
• Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
• I optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability.
• I am empowered to solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer.
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
• I ensure safety guidelines are met within the Customer Relations  area.
• I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

What’s the Role?

We're looking for a SEO Content Specialist who’ll focus on English-speaking APAC markets to join our growing SEO Content team. You’ll have the opportunity to learn all about SEO, by taking ownership of blog content strategy for multiple markets in the Pacific and Southeast Asia region.

Content and SEO at Wise is about making sure we offer the best possible content and on-site experience to our customers. We don’t believe in stuffing keywords in a blog article or building artificial links - but we do believe in great copy that inspires and helps readers to find answers.

We’re on a mission to empower our users to make smart financial decisions based on transparent information. Our content team is no different. We produce content and monitor its performance too, because we believe that working in SEO means that you understand how the content you’re producing helps  the end user.

This role is ideal for someone with junior level experience in SEO content marketing, who is passionate about blogging and content creation.

Your Mission

• Produce high quality SEO optimized content in English for multiple blog locales - most notably Wise’s AU, SG and NZ blog 

• Own your content - from ideas to briefing, proofreading, editing and finally publishing articles: you will own every stage of the process

• Conduct keyword research using Ahrefs, SEMRush

• Target mainly personal customers and understand the wants, needs and pain points of our potential new customers

• Explain our products in an easy to understand way for the readers

• Edit copy - you’re not afraid to fix copy or make direct changes when necessary

• Make data-driven decisions using a range of SEO and analytics tools

• Optimize older articles to improve conversion rates and boost performance

• Communicate key insights and obstacles to the team and broader Marketing team

• Find, coordinate and manage a bunch of talented freelance writers

• Follow frameworks - you will ensure our content follows legal, brand and PR guidelines

• If you're experienced in SEO, you might help us identify a new way of working or initiative that helps bring growth to our channel as a whole, not just your locale

 This Role Will Give You The Opportunity To

• Own some of the most promising blog locales in Wise and directly see your impact i.e. how your articles bring new users

• Work autonomously with help from your lead and other team members

• If you’re already experienced in SEO, you may have a chance to identify a new way of working or initiative that helps bring growth to our channel as a whole

• Deepen your SEO and marketing skills by working with talented people in the team

• Work in the SEO content team, probably the most international team in Wise, which consists of 37 (and counting) people from 20 different countries

• Be flexible in how you work, we understand that everyone needs a little something different so we’ll do our best to make it happen

• All this in an exciting international environment full of smart people in cool offices

• Occasionally travel to Tallinn office to meet the rest of SEO content team

- Support in data analysis cases and projects (data extraction, collation and analysis using tools such as MS PowerBI, SQL, python, R etc.)
- Participate in problem solving on Operational KPIs and Master parameters and values (in coordination with regional project and local operations teams)
- Provide support and preparation of Business Case Presentation and Project Management together with regional project team 
- Support Monthly reporting requirements by specific project requirements
- Provide general administration support to the department on regular or ad-hoc basis

As a Senior Data Center Operations Engineer, you will work as a member of the team of engineers and be responsible for facilities in Singapore and oversee the overall health of the facilities.  You will be involved in 

• Workflow of day to day operations of the facilities. 
• Capacity deployment and forecasting. 
• Budgets and maintaining facility stock
• General operational uptime/maintenance scheduling
• Vendor management
• Facility Evaluation
• Builds and deployments
• Strategic global projects
• Cross organizational collaboration 
• Conduct all audits as required
• Coordinating with the onsite delivery and shipping of all equipment
• Developing, documenting and evangelizing a catalogue of standards and best practices for data center operations
• Functioning as one of the main regional points of contact and be accountable for all vendors who operate inside of our data centers.  Will act as the operational point of contact for all builds, expansions and maintenances. 

To support the execution of cargo commercial strategies, conduct relevant analysis as well as undertake ad-hoc projects in order to improve efficiency, meet revenue targets and commercial Key Performance Indicators for the region.

Responsibilities:

Regional Commercial Strategies

• Help to execute the regional Cargo Business Plan
• Support the execution and implementation of the direction on sales channels, products and offline sales development
• Study and identify new markets, routes and business opportunities to assist the Sales team with revenue generation

Business Development Management

• Assist with analysis to formulate global and key account strategies
• Proactively track revenue commitments
• Assist with requests for pricing for Global and Key Accounts

Local Support Provision

• Assist with the review of all Special Pricing Contracts
• Assist with capacity management for optimisation of revenue
• Assist with mid-term inventory utilisation requirements
• Provide support to the annual revenue and cost budgeting process as required
• Generate revenue performance reports at a regional level
• Undertake ad-hoc projects and analysis when required
• Assist with the filing of tariffs in a timely and accurate manner
• Support both the field staff and the regional office with the implementation of all programme to support e-initiatives
• Any other reasonable task as required

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• High School graduation
• University degree (or tertiary equivalent) preferably with a logistics, sales and marketing or business discipline is a distinct advantage

Knowledge, Skills, Training and Experience

• At least 2 years’ cargo or airline experience
• Prior customer service experience is an advantage
• Strong communication skills
• Ability to work independently
• Proficiency in the use of Microsoft Office systems
• Knowledge of CHAMP Cargospot system is an advantage

To execute the commercial strategies for the port in order to surpass revenue targets and commercial Key Performance Indicators as well as to support the port management team to drive service excellence and delivery on the cargo services strategy.

To execute operational and sales functions including oversight of suppliers to ensure compliance to company and regulatory requirements and provide a high level of service to our customers.

Responsibilities:

Revenue Generation (Commercial)

• Implement the Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators
• Assist the Cargo Manager(s) and coordinate with the Cargo Sales team to achieve revenue target and generate ancillary revenue by actively seeking support from customers
• Provide support to manage capacity in order to maximise flight revenue

Customer Services

• Coordinate with Outdoor Sales to provide customer-centric solutions to customers
• Answer customers’ enquiries and handle customers’ offline booking and e-booking requests in a timely and professional manner
• Manage the day-to-day relationship with stakeholders from all sales channels for revenue generation purposes
• Provide superb sales and customer service in all commercial customer touch points so as to drive premium selling rates and regular business
• Champion Cathay products and provide excellent and consistent product solutions
• Update customers with shipment status in a timely manner, providing solutions as appropriate

Support Services

• Support cargo reservations and bookings whilst providing exemplary customer service
• Provide vendor notification for on time and delayed flights daily
• Assist in managing Ground Handling Agent and other supplier performance and provide guidelines and instructions / reporting as required
• Support the achievement of established performance targets through operational oversight and participation
• Prepare flight documentation for crew and Customs
• Check and review post flight documentation
• Prepare post flight reports in a timely and accurate manner
• Provide freighter catering uplift and last minute changes
• Coordinate effectively between engineering, airport operations, air traffic control and vendors to ensure smooth communication and service provision
• Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments
• Communicate effectively via various channels to stakeholders including customers, airport and cargo operations, suppliers, flight crew etc.
• Coordinate diversion of Cathay Pacific / Air Hong Kong flights when required
• Assist with crew administration and support matters at the port

Safety, Security and Compliance

• Assist to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
• Conduct quality check programmes established by Head Office and participate in audits
• Conduct Operational Duty Holder activity is and as specifically required

Ramp Coordinator (RCO)

• Monitor and ensure the required procedures are properly carried out by the Ramp Handling Operator and the Cargo Terminal Operator particularly with special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc.
• Monitor the optimisation of space utilisation for loaded Unit Load Devices and the belly of freighters
• Ensure aircraft searches required by the Security Programme are conducted prior to loading
• Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator and the Cargo Office
• Liaise closely with the Cargo Office to provide up to date information of freighter positioning when there is disruption of schedule
• Quickly resolve issues on the ramp as required
• Ensure safe operations are maintained at times particularly during loading and unloading of freighters
• Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution
• Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized item,
• Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator

Administrative Support

• Assist with various administrative station tasks such as SAP
• Support station training activities as required
• Any other reasonable task as requested

Efficiency Improvement

• Support Cargo Manager to implement programmes on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Qualifications / Experience Academic Qualifications

• Graduation in any field is a minimum
• Diploma / Certification in a relevant business field would is an advantage

Knowledge, Skills, Training and Experience

• Minimum 2 years’ experience in cargo industry is an added advantage
• Prior customer service experience with demonstrable customer service orientation
• Excellent communication skills
• Highly attentive to detail
• Proficiency in MS Office and general technology skills
• Good analytical, problem solving and planning skills
• Ability to work independently
• Knowledge of CHAMP CargoSpot systems is an advantage

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Business Development Manager at Civica

As Business Development Manager, you'll have the opportunity to work with an exciting & well-established client base in Singapore. You'll be positioned in a regional role, allowing for growth and development.

As a primary business lead, you will be responsible for cultivating new relationships and maintaining existing ones for allocated accounts, driving customer retention, and actively generating leads and will represent the business in Singapore and SE Asia across Libraries, Education and Health and other growth verticals. You will have the support of our presales team, bid team and marketing team to support sales and marketing initiatives to assist in new business and cross sell activities.

Keen to find out more about our Education and Health products? Follow the link to find out more about what you'll be working on Education and Learning Management Platform & https://www.civica.com/en-sg/product-pages/patient-level-costing-nhs/.

What you will do to be successful in this role

• Act as trusted advisor to our clients across our SG Government and GovTech partners’ space, ensuring we provide our customers with the best possible outcomes 
• Successfully sell software solutions, utilising your previous experience to deliver results 
• Ability to manage a sales pipeline, forecasts and opportunities within CRM systems 
• Ability to generate sales plans and drive effective results
• Keeps abreast of trends and lead discussions with the sectors Civica serves, software and general strategic IT directions and linking discussions
• SaaS Software solutions sales is required
• Exposure to education, libraries or Fintech domain is highly desirable

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.

Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.

QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.

We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.

QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.

Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.

We are looking for interns to work in our technology team. Depending on the skillsets of the candidate, they could be attached to one of 3 departments: Software development, production engineering, or data engineering.

• Presently pursuing a degree in a local university related to computer science, software engineering or a related course. 
• Proficient in one of the following languages: Go, Java, Python. 
• Knowledge of AWS and/or other cloud environments
• Working knowledge in documenting processes and interfaces using common tools such as JIRA, Confluence, or other reporting tools
• Excellent communication skills (both written and verbal)
• Students in a course not related to the above are also welcomed to apply if they believe strongly in their ability to code and/or in problem-solving.

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

As an Account Manager, we look to you to proactively help your Account Director to manage both your teams and your clients to deliver the best solutions that We Are Social can offer. You will manage the day-to-day demands of your clients and it is your responsibility to ensure that your tasks are completed within given timelines, to budgets and to the exceptionally high standard expected from our clients. You need to conduct business effectively with attention to detail and accuracy in all communication either internal or external. You will also be checking on the accuracy and standards of work of your Account Executive.

We do expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team but also the wider team here. We are looking to you to keep your Account Director and clients updated and engaged with relevant industry practice.

Your key duties will include:

• Management of the day-to-day operational activities such as:
• Coordination of social media content validation workflow based on client brand governance guidelines and platform optimization principles, including communication between client teams and internal agency teams related to this workflow
• Coordination of social media content publishing and scheduling, asset trafficking and Quality Assurance at the pre-publishing and post-publishing stages, including communication between client teams and internal agency teams in relation to this workflow
• Social media channel hygiene management such as upkeep of channel touchpoints and metadata optimisation  
• Upkeep of process checklists and platform optimization guidance
• Status and other reporting both internally and externally
• Attending client meetings
• Ensuring that all activity follows sign-off processes
• Managing the work priorities of yourself and your team
• Other ad-hoc duties assigned

What are we looking for?

• Experience owning and managing senior client relationships
• Ability to jump from the creative side of marketing to the analytical side, able to demonstrate why their ideas are analytically sound
• Understand the social media universe
• Excellent verbal and written communication skills and an ability to work individually on a project or in a team environment
• Outstanding organisational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Ability to communicate results to management in a fast-paced environment

For internal use: #LI-JT1

Goodness Beauty Pte Ltd is a renowned beauty and wellness company dedicated to providing exceptional services and products tailored to enhance our clients' natural beauty. We are currently seeking passionate and skilled Massage and Facial Therapists to join our team. As a Massage and Facial Therapist, you will play a vital role in delivering a range of therapeutic treatments that promote relaxation, rejuvenation, and overall well-being.

Responsibilities

• Perform a variety of massage techniques, including Swedish, deep tissue, and aromatherapy massages, to alleviate tension and stimulate circulation.
• Administer facials, such as cleansing, exfoliating, and moisturizing treatments, to improve skin texture and appearance.
• Educate clients on the benefits of massage and facials and recommend personalized skincare regimens.
• Maintain a clean and organized treatment room, ensuring all equipment and products are sanitized and ready for use.
• Assess clients' medical history, allergies, and specific concerns to customize treatments accordingly.
• Provide exceptional customer service by addressing client needs and concerns in a professional and compassionate manner.
• Stay updated on the latest massage and skincare trends, techniques, and products through continuous education and training opportunities.

• Proven work experience as a Massage and Facial Therapist.
• Certification or diploma in Massage Therapy.
• Strong knowledge of various massage techniques and skincare products.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Exceptional customer service skills and a genuine passion for helping others.
• Flexibility to work evenings, weekends, and holidays as required.

• $2,500 - $5000 | 有竞争力的薪酬加小费
• Good location @ Raffles Place MRT
• Flexible scheduling | 灵活的工作时间安排
• Professional development opportunities | 专业发展机会
• Welcome SC , PR , LTVP+ & Malaysian female preferred

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

Role Overview

The Operations Manager is a pivotal role responsible for the selection and management of outsourced Fieldwork partners. The role encompasses the end-to-end operational process related to fieldwork and data collection, ensuring the precise and seamless delivery of data files that meet the designated specifications for all projects within the assigned territory. 

Key Responsibilities

1.Vendor Management: 

• Vendor selection: Identify, evaluate, and select outsourced FW partners. 

• SLA Development: Establish and manage Service Level Agreements (SLAs) with vendors to ensure high-quality and timely service and data delivery. 

• Vendor Performance Monitoring: Regularly evaluate vendor performance against SLAs, addressing any issues and implementing improvement plans as needed. 

• Relationship Building: Foster strong, collaborative relationships with FW partners to ensure effective communication and long-term partnership success. 

 2. Operational Timeline Management: 

• Project Scheduling: Develop and manage detailed operational timelines to ensure all studies are executed on time and within budget. 

• Resource Coordination: Align regional projects with research team requirements and overall resource capacity to ensure smooth project staging and execution. 

 3. Questionnaire Management: 

• Questionnaire Ownership: Act as the primary owner of all questionnaires within the designated territory. 

• Preparation and Customization: Oversee the preparation of questionnaires, incorporating client-specific requirements into studies to ensure relevance and accuracy. 

• LOI Management: Proactively manage survey length in conjunction with the research team. 

• Survey design: Ensure best practice in survey design is implemented e.g. mobile optimisation. 

 4. Operational Process Design: 

• Process Development: Design and implement robust end to end operational processes from the receipt of the designed questionnaire through to the delivery of data. 

• Process Optimization: Continuously evaluate and optimize processes to enhance efficiency and quality of project delivery. 

• Issue Resolution: Proactively identify potential project risks and issues and implement solutions to mitigate them promptly.  

5. Sample Management: 

• Fieldwork Oversight: Monitor fieldwork activities to ensure effective sample management and adherence to study protocols. 

• Response Rate Management: Implement strategies to manage response rates.  

• KPI Monitoring: Track and analyse demographic and other core Key Performance Indicators (KPIs) to maintain sample quality, consistency and representativeness. 

• Market expert: Ensure comprehensive knowledge of the territory markets including demographics and FS positioning in order to facilitate the effective tracking of sampling and data quality through fieldwork.  

6. Sample Quality Assurance: 

• Quality Control: Ensure rigorous quality control measures are in place to maintain the integrity of the sample that reports the data. 

• Link Testing and Data Verification: Conduct thorough link testing and data checking to ensure accuracy and reliability of the data collected. 

7. Data Preparation and Delivery: 

• Data File Preparation: Prepare data files in accordance with agreed specifications inclusive of merging and weighting, ensuring they meet the required standards and expectations. 

• Final Data Review: Conduct a final review of data files to ensure completeness and accuracy before delivery to research teams. 

8. Stakeholder Collaboration: 

• Cross-Functional Coordination: Collaborate with internal teams, including research and client success to ensure seamless project execution and delivery. 

• Stakeholder Communication: Provide regular updates to senior management and key stakeholders on project status, challenges, and successes. 

• 5-7 years’ experience in an operations management role in the market research industry 

• Extensive experience in selecting, negotiating, and managing outsourced partners and vendors. 

• Proven track record of establishing and maintaining Service Level Agreements (SLAs) to ensure high-quality and timely service delivery. 

• Strong background in project management, with the ability to develop and manage detailed operational timelines. 

• Experience in coordinating multiple projects simultaneously, ensuring alignment with resource capacity and team requirements. 

• Experience in managing sample selection, fieldwork monitoring, and response rate strategies. 

• Strong background in quality control practices, particularly related to sample integrity and data accuracy. 

• Experience with link testing, data verification, and preparation of data files to meet specified standards. 

• Sector experience working with financial services data would be an advantage 

• Strong verbal and written communication skills 

• Curiosity and solution-focused thinking 

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

To lead, develop and execute the cargo commercial strategies for the country in order to surpass revenue targets and commercial Key Performance Indicators and drive service standards whilst ensuring absolute compliance with safety and operational standards.

Responsibilities:

Revenue Generation

• Support the Regional Head of Cargo/Area Cargo Manager in developing the Cargo Business Plan in alignment with Head Office cargo strategies and specified Key Performance Indicators
• Execute the Cargo Business Plan and lead the country team to achieve and exceed revenue budget and targets
• Conduct regular reviews of revenue performance and lead team to take actions where revenue is behind budget
• Ensure that team members hunt for new revenue generation streams, for example from new routes, new frequencies, ancillary charges
• Generate revenue with perspective of sales channels, product sales and offline sales development
• Help to set and execute sales plans to generate revenue, balancing short-term and long-term revenue goals in terms of market share, yield, and agency distribution breadth
• Lead the team to provide superb sales customer services in all customer touch points to drive premium selling rates and regular business
• Lead the negotiation and execution of sales contracts as required

Bridging Head Office / Regional Office and Local Sales Teams

• Ensure commercial and service directives from Head Office / Regional Office, where applicable, are cascaded down to individual team level
• Provide regular updates to Head Office / Regional teams on key local cargo market information and changes of competitive landscape

Efficiency Improvement

• Take the lead to regularly review commercial and operational work processes to continuously drive efficiency improvement to benefit customers and the Company
• Maintain oversight of port manpower requirements to increase productivity and service provision where possible
• Manage the commercial cost of sales with an appropriate balance between revenue increases against required costs
• Ensure that programmes are in place to support e-initiatives to drive penetration of e-Bookings, e-AWB, e-freight shipments and other Agent Self-Service functions
• Ensure active management of supplier relationships to ensure Service Level Agreements are adhered to and costs are managed

Financial Risk Management

• Manage credit risks with reference to relevant internal guidelines / IATA local financial criteria where applicable

Partnerships and External Liaisons

• Develop and maintain positive relationships with local Civil Aviation Department and various applicable regulatory bodies to enhance the overall interests of the Company
• Establish and manage relationships with shippers, key industry and trade partners, and associations so that Company interests are well represented
• Confer recognition on, and earn the loyalty of our highest value customers, including Cargo Clan Elite members

People Development and Performance Management

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Support the People Managers to design and conduct internal development programmes including succession planning as appropriate ensuring alignment with Head Office direction
• Enhance the employee experience in line with the role level and the internal brand promise

Safety and Regulatory Compliance

• Conform to the required safety and security standards, and achieve all company, local, international aviation, authority and legal requirements
• Make timely or overriding decisions on operations to improve efficiency and comply with safety and security mandates
• Develop and promote a culture of zero tolerance on safety and security incidents
• Ensure that all incidents are fully investigated with remedial actions to eliminate, isolate or minimise the cause to prevent recurrence
• Ensure that the Safety Management System is implemented and is constantly maintained
• Undertake an Emergency and Accident role, as determined by Company policy, and ensure that Emergency and Accident plans are in place for the country

Service Delivery and Excellence

• Ensure all cargo operations activities run smoothly and effectively
• Assist to formulate policy and procedures to react to the ever changing operations and commercial environment and keep track of the effectiveness of the policies and procedures
• Negotiate and agree on special handling services with customers
• Monitor and assess the performance of service providers against Service Level Agreements and take remedial action as required
• Conduct regular meetings with service providers to review service performance and deficiencies and devise remedial measures to drive improvement in a timely and effective manner
• Maintain an overview of adherence to handling processes and procedures and ensure that measureable improvements are made both in processes and adherence
• Review port audit reports and ensure action is taken in a timely manner
• Actively support the achievement of the On Time Performance target for freighters
• Work with Head Office by leading new port set up and supplier changes within the country and ensure the timeline from supplier selection process to project ends are met

Operational Duty Holder (if applicable)

• This position is the Operational Duty Holder of port Singapore and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Remote Operational Duty Holder of port Singapore (if Remote ODH applies) and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Operational Duty Holder Delegate of port Singapore (if ODH Delegate applies).
• To fulfil the detailed Cargo Operational Duty Holder responsibilities, for Cathay Pacific as per the requirements of the “Best Practice for Cargo Operation Duty Holder - Port” documented in The Hub Team Site.
• Be accountable at an operational level for the safe operation of services, including those services which are contracted to others
• Maintain day to day responsibility for managing operational performance, including the performance of suppliers who are contracted to deliver services to ensure that:there is full compliance with quality standards and regulatory requirements
  procedures and instructions are followed
  the service is delivered in accordance with contracted terms

E&A

• Emergency and Accident and Crisis Response responsibilities as require

Requirements:

Academic Qualifications

• University degree (or tertiary equivalent) preferably with a logistics, sales and marketing or business discipline

Knowledge, Skills, Training and Experience

• Minimum 8 years’ experience in cargo, sales and marketing or an airline or related industry, of which at least 4 years in a management role
• Knowledge of, and experience in the cargo/freight forwarding environment is a distinct advantage
• Proven success in building, maintaining and leading teams
• Established track record in meeting or exceeding sales and revenue targets
• Demonstrable ability in successful business relationship building
• Strong people and problem-solving skills
• Leads, embraces and adapts to constant change

Established in 2012, Grand Venture Technology Limited ("GVT") has quickly risen as an industry leader, renowned for delivering cutting-edge solutions in ultra-precision machining, sheet metal components, and complex mechatronics modules for the semiconductor, life science, medical and aerospace industries. Listed on the Mainboard of the Singapore Exchange ("SGX-ST"), GVT’s relentless pursuit of excellence and innovation earned it recognition by The Straits Times in January 2024 as one of Singapore’s fastest-growing companies, solidifying its reputation as a trusted partner in high-tech manufacturing.

We are looking for a HR Executive to join us! The key deliverables will include:

Talent Acquisition

• Liaising with various recruitment agencies on shortlisting of candidates and coordinating interviews
• Responsible for all work pass matters not limited to application, issuance and cancellation
• Drafting of employment agreements and letters
• Conduct orientation for new hires, issuing of work passes and access cards
• Conducting of exit interview for resignees
• Collaborate with IHLs on internship, career fairs and initiatives

Employee Engagement & Relations

• Actively engages employees to gather feedback on Company culture, work etc.
• Coordinates monthly birthday celebrations, and other ad-hoc company social events as required
• Facilitates and plans Company Annual D&D

Learning & Development

• Consolidate all Departments training plan/needs and source for suitable courses accordingly
• Sign up employees for courses upon approval
• Responsible for the training providers’ evaluation to ensure effective training is done
• Submission of training grants when necessary
• Responsible for maintain all training records and employee skill martix for audit purposes
• Involvement in customer audits periodically

Administration

• Maintaining of employee p-files and documentation
• Conduct external salary benchmarking
• Submission and monitoring of ESG grants
• Submission of levy waiver, childcare leave, maternity leave & paternity leave claim etc.
• Monitoring of expiry dates of vendor contracts e.g insurance, cleaning contracts
• Involvement in audits when necessary
• Any other ad-hoc duties assigned

Job Requirements:

• At least 2 to 3 years of relevant working experience in a fast-paced environment
• Able to work with minimal supervision
• Preferably with talent acquisition/recruitment, L&D background
• Able to write and communicate in Chinese is necessary (to liaise with our Chinese employees and overseas counterparts)
• Excellent interpersonal and communication skills
• Proficient in Microsoft applications

You will assist your officer to ensure that there are sufficient resources deployed to facilitate interior cleaning of the aircraft. In addition, you monitor for changes in flight schedules and update the flight handling team accordingly.

Requirements:

• At least 21 years old with minimum secondary education
• Able to read, write and communicate in English
• Comfortable with shift work

Up to $5000 joining Bonus

Terms and conditions apply

You will attend to passengers at arrival claims with mishandled and damaged baggage.
Raise reports of mishandled and damaged bags, in according to the various airline requirements.
Trace mishandled baggage and keep passengers informed of the tracing status
Assist passengers with odd size bags
Answer hotline calls on baggage matters

Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
Professionalism, Patience and a "People-first" attitude
Comfortable with shift work

Joining bonus of $5000

Terms and Conditions apply

• Perform preventive and corrective maintenance on Ground Service Equipment and projects works where required
• Liaise with Stores to resolve any matters pertaining to spares
• Preparing and submitting relevant paperwork

• Nitec or Higher Nitec qualifications in Automotive (Light vehicles) / Automotive (Heavy vehicles) or equivalent
• Preferably 2 years of relevant work experience
• Class 3 driving license required
• Comfortable with working on rotating shifts
• Joining Bonus of $5000
• Terms and conditions apply

About the role

A solution orientated Procurement Executive who can formulate and drive a consistent approach towards all sourcing, negotiation, purchasing and tendering activities, to ensure value for money is maximized and cost savings generated. She/he will always ensure that all purchasing activities support and strengthen the strategic objectives of the overall organization.  

What you will be doing

• Co-ordinate, facilitate and manage Procurement processes - Sourcing, RFQ, Negotiation, Vendor Management etc 

• Drive for cost reduction initiatives, promote sustainable sourcing and continuous business processes improvement 

• Gather data, market analysis and information of commodities to support plans and decisions (Bench Marking Exercise) 

• Engage with Operations teams to deliver added value products and services 

• Attend to Operations’ feedback and assist in resolving problems with suppliers 

• Support backend offices such as HR, IT, QHSE, Facility etc. in sourcing and negotiation activities 

• Work closely with Legal in contract negotiation with suppliers 

• Support Procurement team in day-to-day Procurement task and provide administrative support 

The successful candidate

• Degree/Diploma in Business or Supply Chain fields 

• Ideally 5 years working experiences. Experienced in purchasing and logistics is an advantage 

• Proficient in Microsoft office 

• Smart time management of workload, resourceful and able to perform and accomplish the tasks assigned under tight schedule 

• Innovative/creativity, high integrity, and takes initiative/challenge 

• Strong interpersonal/communication skills and effective problem-solving skills 

• Team player in a fast pace and dynamic environment 

• Basic understanding of purchasing workflow & process 

About us

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands.

Overall purpose of the role

A client-facing role, developing innovative strategic solutions for clients and helping them navigate the rapidly evolving world of marketing and communications. Where advertising, branding, direct marketing, PR and media are all now converging and demand the kind of strategic thinking, which can be a catalyst to opportunities offered by all these disciplines.

Our Strategy department is a crucial part of the Agency’s success, helping clients put Social Thinking at the heart of marketing, focusing on understanding people and what makes them social to generate powerful insights that can drive business value for brands.

We are now seeking an experienced freelance Strategy Director to join our team on a 6-month maternity cover from October 2024 to March 2025.

What does the role involve?

Strategy

• Taking client briefs, challenging them, and developing them into inspiring and informative internal briefs. Keeping abreast of new trends and developments and sharing those with the rest of the team and company regularly.
• You will be responsible for turning ideas into well-rounded, strategically sound, deliverable plans that you lead and write, collaborating with others in the team to encompass audience insights, trend analysis, marketing/media executions, timings and budgets.

 Creativity

• Driving the conception and development of innovative on-brief digital ideas for clients and/or new businesses, from bigger campaign themes to smaller execution/technology-led ideas. You should inspire excellent creative solutions and be able to guide and lead the ideas-generation process, identifying and building on any ideas from other people within the agency.

 Client-handling

• Partner with the senior Account Management team and client to lead long-term communication strategies. Articulating those plans for clients in written and spoken form - writing and giving clear presentations. Once ideas are sold-in, you will then be the guardian of that plan, ensuring it's delivered in a way that remains on-brief and in line with the agreed vision. Play the role of catalyst, consultant and companion to the client until the idea is right

 Research and Analysis

• Intellectual curiosity is a must; we are looking for creative problem–solvers. You’ll need to have a good understanding of research approaches (on and offline) and be able to apply these approaches to uncover breakthrough insights that can drive our client business forward.
• Tools we use include: Brandwatch, Global Web Index, Sysomos, Synthesio, Crimson Hexagon and Euromonitor.

 Effectiveness

• Keen focus and understanding of how our client business works and ability to develop strategic approaches clearly designed to help grow their clients' brands.

 Leadership

• As a senior member of the team, you will lead by example providing mentorship and support for more junior members of the team. You will have a strong point of view on the future of the communications landscape and the role of social thinking within this. You will be experienced in expressing this point of view internally and externally and helping shape client and agency direction as a result of this.

 New Business

• You will also play a vital part in new business development, meeting prospective clients, presenting credentials, taking briefs and leading pitches. So you will be excited by the prospect of developing the agency as a business, pushing us into new areas, and selling our ideas and approaches to new clients from new sectors.

What are we looking for?

• Prior creative agency experience in a Strategic/Planning capacity
• Had worked with regional or global clients/accounts
• An open, inquisitive character with a focus on problem-solving in creative ways
• Passion for wider communications/ marketing trends and culture as a whole
• Social media/advertising/brand enthusiast
• Confident enough to speak up, challenge and ask why (a lot)
• Collaborative with a passion for delivering industry-defining work
• Bring something new to the agency – demonstrate individual passion and expertise

For internal use: #LI-JT1

Aethir is the leading DePIN, Enterprise-grade, AI-focused GPU-as-a-Service provider in the market. Leveraging a highly distributed cloud computing infrastructure allows GPU providers to serve AI and gaming customers at scale.

Aethir aims to serve enterprise AI clients who need the world’s most powerful AI chips at scale, and also to support hundreds of thousands of cloud gaming players with best-in-class experiences around the world. All of this is accomplished with a decentralized architecture, bringing the GPU cloud to the community and making computing accessible for all.

We are seeking a detail-oriented Junior Treasury Associate to support our finance team. The ideal candidate will have a passion for numbers and a keen interest in cryptocurrency. This role is an excellent opportunity for someone looking to grow their career in treasury management within the crypto space.

Responsibilities

• Cash Management: Assist in daily cash management activities, including monitoring of cash flow and ensuring adequate liquidity across wallets and accounts
• Transaction Processing: Support the processing of treasury-related transactions, including payments, transfers, and currency exchanges.
• Reconciliation: Perform daily, weekly, and monthly reconciliations of crypto and fiat accounts to ensure accuracy and completeness of records.
• Reporting: Assist in preparing regular treasury reports, including cash position, forecast, and variance analysis.
• Risk Management: Support in identifying and managing financial risks related to currency fluctuations and liquidity.
• Compliance: Ensure all treasury activities comply with internal controls, policies, and regulatory requirements.
• Ad-hoc Finance Projects: Support various ad-hoc finance projects as needed, including analysis, research, and process improvements.
• Continuous Improvement: Assist in developing and implementing treasury policies, procedures, and tools to improve efficiency and control.
• Collaboration: Work closely with the finance, accounting, and operations teams to support treasury-related initiatives and projects.

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 1-2 years of experience in treasury, finance, or accounting roles; experience in the cryptocurrency industry is a plus.
• Basic understanding of financial instruments, cash management, and treasury operations.
• Familiarity with cryptocurrency wallets, exchanges, and blockchain technology is advantageous.
• Strong analytical and problem-solving skills with high attention to detail.
• Proficiency in Microsoft Excel and other financial software.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

• Thriving in a Hypergrowth Startup: Be part of a rapidly expanding company with endless opportunities to learn and grow.
• Endless Career Growth Opportunities: Accelerate your career with ample opportunities for professional development.
• Global and Local Collaboration: Work with a diverse team across the globe and contribute to both local and international projects.
• Innovative Work Environment: Engage in groundbreaking projects that push the boundaries of technology and finance.
• Generous Leave Policy: Enjoy a generous leave policy that supports work-life balance.

What you get to do in this role:

• Lead a team of Sales Executives to drive rapid new business sales growth in FSI accounts across the region
• Drive sales strategy for the region in alignment with the plan and in coordination with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience
• Collaborate with the broader, regional Senior Leadership team to drive culture and sales success – contribute to strategy, planning and business decisions.

COMMUNICATIONS & MEDIA PLAN 

• Formulate communications and media calendar for each revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams 
• Responsible for consistently creating positive and relevant news to drive P R value from earned local and global channels   
• Work to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assets 
• Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention centre, dining outlets, and spa, ensuring it resonates with our target audience.
• Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenue 
• Source and collaborate with relevant partners and suppliers to create unique guest experiences and events

CAMPAIGN & EVENT MANAGEMENT

• Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomes 
• Drive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targets
• Monitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategies

MARKET RESEARCH & ANALYSIS

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals 
• Review competitors to create in-depth communications strategies to promote all products and service

PARTNER & INDUSTRY ENGAGEMENT

• Proactively initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations 
• Seek relevant brands for co-branded guest experiences

BUDGETING

• Monitor and maintain budget for all communications campaigns, ensuring forecast accuracy 
• Responsible to gathering scope and costs for budgeted items related to marketing communications 
• Manage and allocate the communications budget effectively to achieve desired results and a strong return on investmentPlan and prepare for annual budget submission and presentation 

OTHERS

• Comply with hotel and department policies and procedures at all times 
• Assist with any other Sales & Marketing projects as requested 
• To carry out other duties as and when assigned by the Management of the Hotel