Campaign Planning and Execution

• Plan and execute integrated marketing campaigns targeting both B2B and B2C audiences, including digital, social media, email, and traditional marketing channels.
• Conceptualise and develop creative and compelling marketing content for both B2B and B2C audiences, including website content, social media updates, and marketing collateral.
• Execute marketing strategies to drive brand awareness, traffic and conversions to leads tru social media
• Ensure consistent messaging and branding across all marketing channels and touchpoints.
• Liaise & working as a team, with our carpenters & designers, taking snippets of their daily work and converting to contents
• Content creation every few days to update tictok and social media account.

Relevant Experience:

• Minimum 3-5 years of experience.

Basic Skills Required:

Diploma in Marketing or Mass Communications.

• Strong understanding of B2C marketing strategies, channels,
• Excellent communication and writing skills, creative and resourceful, proactive and good time management.
• Knowledge in Adobe Photoshop and Illustrator, capcut, canvas
• Fast learner with ability to handle all operational aspects independently.
• Good project management.

As a VMware Workspace ONE engineer, you will design, implement, and support VMware Workspace ONE solutions for our clients. You will collaborate closely with clients, project managers, and other technical teams to deliver high-quality solutions that meet business needs.

Responsibilities:

• Design, deploy, and maintain VMware Workspace ONE solutions based on client requirements.
• Configure and integrate VMware Workspace ONE components, including VMware Identity Manager, VMware AirWatch, and VMware Horizon.
• Provide technical expertise and guidance to clients on VMware Workspace ONE architecture and best practices.
• Troubleshoot and resolve issues related to VMware Workspace ONE solutions.
• Collaborate with cross-functional teams to ensure successful implementation and integration of VMware Workspace ONE solutions.
• Stay current with industry trends and advancements in VMware technologies.
• Design, deploy, and maintain VMware Horizon solutions based on client requirements.
• Configure and integrate VMware Horizon components, including VMware Horizon View, VMware Unified Access Gateway (UAG), and VMware App Volumes.
• Provide technical expertise and guidance to clients on VMware Horizon architecture and best practices.
• Troubleshoot and resolve issues related to VMware Horizon solutions.

• Reports to Shift Engineer on all system-related issues.
• Ensures that the system is operating normally.
• Monitors the system for faults and any other faults in the flow of airport baggage.
• Oversees the technicians in the discharge of their duties.
• Ensures prompt response to all faults by immediately despatching technicians to attend to the faults.
• Ensures prompt diversion of baggage during breakdowns.  This is to ensure that the flow of baggage remains uninterrupted.
• Provides prompt information to Shift Engineer on all system-related faults and provides regular status updates.
• Ensures proper despatch of personnel to ensure prompt breakdown recovery.
• Ensures that the PM Schedule is completed as scheduled.
• Provides support to Shift Engineer during system troubleshooting/updates.
• Assist management in report submission.
• Assist management in data analysis and statistics.

This is an exciting time to join the Publicis Family, which this role gives you the opportunity to work with a renowned and exciting new client of ours.

We are looking for an individual who can help to reinvent clients and guide them through their business transformation. This role will require the individuals to be proactive, entrepreneur-minded, open-minded, nimble and agile to work on an ever evolving client business and create/deliver award-winning digital performance media campaigns using in-house solutions (eg: Growth OS) whilst managing day-to-day planning, buying, implementation, optimization and reporting requirements for client’s business needs. The individual has to show good conduct of being a team player and deliver outcomes for the benefit of the team/Publicis Groupe.

Expectations of a Performance Planner:

1. Planning:

• Assist the Manager/Director to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan business unit.
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.
• Be familiar and become the power user of all trade and inhouse tools to conceptualize the media plans and justifications, especially in providing analytical view of the results (eg: Nielsen, Similar Web, Google Ads Manager, Meta Ads Manager, etc.)
• Work closely with the Strategy Manager and/or Director to jointly drive media strategies and solutions during brand planning, QBR and any senior client facing discussions.

2. Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet campaign goals.
• Liaise with creative agencies for material (creative/content) submission.
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Display, Video, Search, Social, Programmatic, E-Commerce etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.

This is an exciting time to join the Publicis Family, which this role gives you the opportunity to work with a renowned and exciting new client of ours.

This role requires the individual to provide a consultative experience to media teams, clients and senior stakeholders in Publicis on understanding of media strategy and its role to resolve advertisers’ business needs and challenges. The individual is also responsible to drive growth with the business account leads in existing and new client relationships whilst navigating upsell/cross-sell Publicis Groupe solutions. This role will cover Singapore AOR work with possible cross-market collaboration with Malaysia / other SEA markets.

Key Responsibilities:

• Quickly gains an understanding of the client’s business, product lines and strategic framework and utilizes that knowledge to establish credibility internally across key markets and stakeholders.
• Acts as a point of regional contact on assigned rollout of strategic frameworks for clients and internal functional teams.
• Evaluation of media strategy in alignment with brand strategies to support client-facing teams for QBR, Brand Plans and any senior level discussions – objectives, audiences, channels, role for media.
• Create media sufficiency strategies for annual brand planning and QBR discussions.
• Supports the sharing of local / regional insights to help inform strategic monitoring and alignment across Rest of the world.
• Possesses up to date knowledge of all work in progress to manage internal and client expectations and is regional ‘go to’ for current implementation status updates.
• Works with local teams to support Media planning efforts, in context to global frameworks, to jump in with Media Planning / Cross-Channel analysis and planning tools.
• Works closely with Global teams and Project Managers to develop and manage project and implementation timelines.
• Responsible for alerting Management of any significant client changes or barriers that may/will impact delivery and/or timelines.
• Ability to support teams on award writing submissions during trade award seasons.
• A power user of both trade and internal Publicis tools with intrinsic understanding of the role of each data, which are used to create strategic support for the business / project assignments.
• Work with peers and wider agency/consultant partners to remove barriers in project assignments.

This is an exciting time to join the Publicis Family, which this role gives you the opportunity to work with a renowned and exciting new client of ours.

We are looking for an individual who can help to reinvent clients and guide them through their business transformation. This role will require the individuals to be proactive, entrepreneur-minded, open-minded, nimble and agile to work on an ever evolving client business and create/deliver award-winning digital performance media campaigns using in-house solutions (eg: Growth OS) whilst managing day-to-day planning, buying, implementation, optimization and reporting requirements for client’s business needs. The individual has to show good conduct of being a mentor to groom junior members in the team and proactively sharing knowledge with the team.  

Expectations of a Performance Manager:

• Craft, present and align media performance strategy with client to drive campaign objectives; leads and conversions
• Manages the daily workflow of all bottom funnel campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Overlooking and optimizing performance marketing campaigns across the channel mix including SEM, programmatic display/video, paid social, E-commerce and retargeting to drive leads and conversions
• Work with Director and Integrated manager to develop and propose full-funnel campaigns to client
• Ensure best practice for E-Commerce, Search, Programmatic Display/Video and Social buying and planning
• Ensure on-going test and learns to drive campaign performance
• Lead on day to day running of bottom funnel campaigns of the account
• Drive relationships at the appropriate levels of our client organization
• Make in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Assist in mentoring, and developing team members
• Be familiar and become the power user of all trade and inhouse tools to conceptualize the media plans and justifications, especially in providing analytical view of the results
• Work closely with the Strategy Manager and/or Director to jointly drive media strategies and solutions during brand planning, QBR and any senior client facing discussions.
• Act on behalf of the team like a digital media entrepreneur to defend the agency’s quality of work
• Liaising with the team to ensure that the overall portfolio billing health is up to date and accurate by required deadlines (Reporting / billings, PCAs etc)

• This role will be based in Bangkok, Jakarta or Singapore
• Support the design, development and implementation of compensation and benefits (C&B) programs, policies and processes to meet organizational needs.
• Assist in the management of the annual salary review cycle and short-term Incentive Plan (STIP) for multiple offices and Hotel’s General Managers.
• Maintain job evaluation systems, evaluate job roles, update compensation ranges and ensure internal equity across the organization. 
• Execute C&B surveys, conduct competitive analysis and benchmark compensation package to ensure internal equity and market competitiveness.
• Manage benefits programs, including insurance plans across multiple offices, and expatriate benefits in Asia.
• Oversees the management of contractual agreements for Hotel’s General Manager.

RESPONSIBILITIES

1. Compensation Programs

• Assist in the design, development and implementation of compensation programs aimed at attracting, retaining and motivating employees.
• Serve as a consultant to T&C Business Partners and Operations leaders, offering advice on the compensation structures and design solutions that comply with local labour regulations, align with Accor’s compensation philosophy, and reflect market practices.
• Collaborate with Talent & Culture (T&C) leaders and Business Partners to ensure compensation programs align with the organization's strategic objectives, are competitive, cost-effective, and legally compliant.
• Prepare and communicate compensation guidelines, policies and procedures to management and employees effectively.
• Support the annual review of job grading structures and compensation scales to maintain market competitiveness, including revising and redesigning current grade and pay structures to enhance retention and career development.
• Maintain job evaluation systems and evaluate job roles.
• Oversee the preparation of contractual agreements for Hotel’s General Managers, ensuring alignment with approved compensation packages.
• Support the execution of annual salary reviews, STIP payments, and related processes for multiple offices and Hotel’s General Managers to ensure fair, competitive and cost-effectiveness.
• Conduct and review pay gap analysis between male and female employees.
• Support the rollout of the annual Group STIP and assist with communication kits for employees.

2. Market salary and benefits survey

• Lead the annual compensation and benefits survey for office-based positions and hotels.
• Supervise the production of survey results, analyze the results, and update compensation scales for offices and hotels in multiple locations.
• Utilize market data to provide recommendations and guidance on annual salary review and compensation packages.
• Participate in ad-hoc surveys that are valuable for enhancing C&B programs.

3. Benefits Programs

• Oversee the administration of employee group insurance plans and collaborate with brokers/consultants on annual insurance renewals.
• Supervise the enrolment and termination of benefit programs (e.g. insurance programs for General Managers).
• Review hotels benefits scheme to ensure compliance with minimum benefits requirements as per laws.
• Assist in communicating benefits guidelines, policies and procedures

4. Compensation and Benefits projects

• Participate in compensation and benefits projects.
• Assist in reviewing expatriates packages, allowances, benefits, and recommend enhancements to remain competitive.
• Contribute ideas and resources, and develop and implement regional guidelines, frameworks, toolkits and methodologies.

WHAT YOU'LL DO

• Determine, review and analyze system specifications
• Manage and execute test scripts and reviewing results
• Report and document technical issues
• Create test plans, requirements, scenarios and test data for use during testing
• Provide feedback to developers and project managers around UX based on test outcomes
• Take your skills to the next level by working with the latest tech on cutting edge projects
• Raise an alert when an important issue is likely to put in jeopardy the whole project
•  Work closely with our team, learning from pros
• Be supported to learn and grow towards your professional and personal goals, whatever they may be
• Available part-time (20 hours/week) or full-time (40 hours/week)

We’re now looking for an Account Manager to join our sales team! 

Omdia’s Account Managers are responsible for selling our industry-leading insight and consulting services to a broad range of different players in the TMT ecosystem.

You will report to the regional Sales Director and are focussed on driving new business opportunities in the assigned customer segments across South East Asia.

You will build a strategic sales plan for the region, having first gained a deep understanding of the market and Omdia’s target prospects. You will be tasked with sales planning and delivering sales results utilising your skillset and knowledge. However, you’re not alone and will be supported by the wider ecosystem of analysts, consultants, and account managers across the Omdia organisation, as well as the wider Informa Tech division in which Omdia sits.

This is an excellent opportunity for a motivated and consultative salesperson to become involved in a rapidly growing business. We pride ourselves on maintaining the nimbleness of a start-up culture while benefiting from the resources of a global information industry leader.

Whilst this role offers the flexibility to work remotely through a hybrid working model, we also require this person to offer their flexibility of attending site when required, to suit the business need.

Responsibilities:

• Building and executing a new business development strategy for the given customer segment
• Identifying and engaging with new prospects within this remit to gain understanding of their specific challenges
• Working closely with an assigned set of existing customers to ensure ROI and subsequent continuation of services
• Achieving revenue targets, proactively responding to inbound inquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning Omdia’s and Informa Tech’s services as a solution of these challenges
• Reporting accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Work with the wider Omdia analyst and consulting teams to ensure that clients are delighted with the service they have received
• Work collaboratively with Informa Tech’s dedicated TMT media and events team to promote Informa Tech’s wider capabilities and solutions across the event and media portfolio
• Attending key Informa Tech and industry relevant competitor events

Team Summary

Issuing Solutions refer to a comprehensive set of Visa products and services that help Issuers and other financial institutions manage and grow their payment card portfolios. These solutions cover areas such as fraud prevention, loyalty capabilities, data analytics platforms, issuer processing, and network services. By leveraging the power of VisaNet for secure, reliable payment processing along with our loyalty and other Issuing solutions, we enable our clients to deliver exceptional value to their customers. This integrated approach ensures that our clients can meet growth needs and regulatory requirements while fostering innovation in the overall payments ecosystem.

What a Senior Director, Issuing Sales, Value Added Services (VAS) - AP does at Visa

The Senior Director, Issuing Sales, Value Added Services (VAS) - AP will be accountable for driving top line revenue growth and overall market adoption of Issuer-centric products across the region to support Visa’s aggressive growth targets for VAS.

This role is based in Singapore and reports to the AP head of VAS.

This leader will drive maximum value by targeting both existing clients and net new clients. His/her primary responsibilities include: driving revenue, retention, and renewals, managing day-to-day relationships with strategic clients, and ensuring optimal customer engagement post-sales through operational excellence.

Importantly, the Sales focus for this role will be on an Issuer-centric client segment vs. a specific Solutions domain. As such, the leader will be accountable for managing Sales of multiple solutions domains that address the needs of Visa’s Issuer clients. This will include select Risk Solutions in addition to Issuing Solutions, and the selected leader will manage a team of sellers with fluency across each.

Responsibilities:

Business Results 

• Exceed aggressive sales targets for Visa Issuing Solutions AP
• Work cross functionally to develop and deliver annual and 3Y revenue & profitability plans
• Support the build of and adherence to regional ‘go to market’ plans
• Achieve objectives and outlook by leading sales alignment with global and regional Issuing product and solutioning teams and other Visa functions
• Proactively help AEs / Sales Generalists identify opportunities to leverage existing Issuing products and solutions
• Drive teams to create a high value pipeline for new business and upsells
• Lead teams through the sales cycle from prospecting through close
• Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
• Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled
• Align client goals and timelines, executive engagement, and the effective delivery of value propositions
• Inspect progress and adjust activities as needed to achieve results
• Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline
• Ensure roll out and adoption of sales best practices

Leadership & Team Management

• Manage a regional team of sales and business development managers, oversee other functional activities as needed (e.g., Marketing)
• Ensure high performance, team cohesiveness, and individual seller development
• Deploy resources for optimal growth across the wide set of opportunities
• Establish consistent, effective processes that incorporate the use of proven sales methodologies
• Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers

Collaboration & Partnership

• Work with cross-functional partners to ensure we have what we need to be successful with clients
• Manage close working partnerships with Visa stakeholders in each market/region – GCMs, AEs, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
• Collaborate closely with regional leadership and global Product to ensure the regions product requirements are clearly understood and delivered
• Partner closely with regional and global Sales enablement functions – including GTM & Commercialization and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
• Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Issuing solutions
• Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
• Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects
• Facilitate the capture and communication of client feedback on product and VAS to inform product evolution.

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting CX/ Customer Workflow Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

• Senior technical resource may serve as technical advisor for team
• Provides specialized technical input to studies and design for staff's specific area of expertise.
• Develops study and design procedures to facilitate high quality cost effective work by others.
• Participates in interdisciplinary review of project deliverables.
• Develops construction cost estimates and estimates of technical efforts for projects.
• Uses expertise in all steps of completing discipline component of PS&E package.
• Performs quality control review of design calculations or drawings.
• Prepares technical specification sections.
• Provides input to the development of engineering budget and schedule to meet requirements.

C-Suite IT & Site Support

• Provide up to Tier 2 IT services at the Singapore site and local/remote (HK, Taiwan) to C-Level Leadership and staff.
• Establish trust and confidence with C-level executives and their direct staff.
• Understand the unique needs of C-Level users, develop actions to deliver the experience. 
• Partner and facilitate action items with the broader IT Enterprise Service Organizations.
• Work and collaborate with a world class team of C-Suite Technicians and Professionals.
• Develop, author, and revise standard operating procedures for C-Suite IT.
• Support major Executive events (i.e.: Quarterly Earnings Calls, Board of Directors Meetings, and Global All Hands Meetings).
• Tier 2 onsite physical infrastructure and data center support. 
• Respond and manage service requests (ServiceNow).
• Asset lifecycle management including commissioning, decommissioning, e-waste.
• Provide infrastructure documentation.
• Serve as primary onsite network technician.
   

Who You'll Work With

Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.

What You'll Do

• You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers
• Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
• Assist customers in deploying and maintaining Arista’s Network Packet Broker solutions
• Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure
• Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible
• Assist with implementation and change controls
• You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
• Provide bug scrubs and code recommendations
• Provide interface to TAC and internal development teams and the customer
• You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
• Translate complex business requirements into Leaf-Spine Network solutions
• Assist Pre-Sales Engineer and Account Executives with designing Network solutions
• Establish and maintaining strong relationships with key partners
•  Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
• Continue training to maintain expertise
• Ability to understand the client’s business objectives and technical needs
• Ability to meet Service Level Agreements (SLAs) for sales and clients
• Regularly exercises discretion and independent judgment
• Maintain professional relationships with teammates, partners, and clients
• Some travel may be required within assigned territory

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job Summary:

1) Overall line management by shift.

2) Handle daily productivity.

3) Material resources planning.

4) Handle material incoming and outgoing during VAS-TO.

5) Report and send mail to customer when get incoming issue.

6) Put lot on Hold lot summary.

7) Handle E-mail report sending and data entry.

8) Management the outgoing packing process.

9) Overall line quality checking by shift.

10) Report IQC/OQC issue if material problem.

11) Prepare Handler machine if not enough capacity.

12) Monitor production line include Floor Supervisor, production and backend line issue, lot issue and floor issue.

13) Monitor the line performance and maintain the output.

14) Line feeding according to the level of materials during testing.

15) Follow customer disposition at Hold lot and Low Yield summary. Pick Lots to release, retest reject, retest SET test, ICOS scan, 100% OQA, 100% inspection when customer give disposition.

16) Communicate with VAS Manager.

17) Line housekeeping (5S).

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Job Description

• 6-hours AM & PM shifts (7am to 1pm, 1pm to 7pm).
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport.
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers.
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness.
• Maintain all equipment and logistics at the booths and ensure security of items.
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours.
• Attend all required trainings and updates.
• Uphold a high level of customer service standard.
• Manage feedback and complaints in a prompt and professional manner.
• Compile daily reports to project manager and supervisor.
• Perform other ad-hoc duties as assigned.
• Part-time rate is $10/hr with CPF

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Excellent verbal and interpersonal skills.
• Strong organizational and multitasking skills.
• Willingness to work in a fast-paced environment and learn continuously.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English both verbal and written.
• Availability to work at least four shifts a week, including public holidays and weekends.

Job Description

Key Responsibilities

• Presents standard or moderately customized technical training courses using prepared or customized materials; conducts training at customer sites which may involve both domestic and international travel of short duration; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off-shift and/or weekends as assigned.
• Learns and maintains a level of product technical knowledge sufficient to prepare and present defined product courses; completes certification on all product related courses to include safety modules; complete certification on second platform and/or processes; actively certifies others.
• With assistance, develops technical training materials to include new courses for new products requiring System Business Units research and collaboration; frequently develops customized training materials per customer needs; creates new teaching media; creates and augments documentation to fill gaps in released materials; provides training and guidance to other department personnel in the standard course development process and in Instructional System Design.
• Will review system maintenance activities; helps to system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
• Is knowledgeable of the technical training organization and operations and the AGS organization; helps to market technical courses/products available; assists in building customer relationships and selling technical training products.
• Interface skills in dealing with customers and employees; anticipates, prevents and resolves customer satisfaction issues.
• Communicates periodically with product groups to obtain current product information for course updates; represents technical training at routine divisional meetings and internal conferences; functions as lead on projects of moderate scope and complexity.
• Supports GPS in the generation of docs. Ensures field usage.
• Develop new procedures and Best Known Methods.
• First chamber Build . Work with Engineering and Manufacturing; participate on New Product final test.
• Develop technical materials.
• Observe technical activities to determine operating procedure and detail.
• Interview personnel to become familiar with products & methods.
• Study tech docs to integrate a technology, operating procedure, production sequence and detail.
• Review published materials and recommends revisions.
• Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Additional Job Description

- Support 2nd shift training when needed

- Work on 2 location when needed (Changi North Crescent or Tampines Park)

COMPANY DESCRIPTION

With a capacity of around 400 beds, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the job

We are seeking an experienced and dynamic Human Resource Manager (HRM) at Peacehaven nursing home. The HRM is a strategic leader responsible for shaping the organization's future by managing human capital effectively. This role requires a dynamic individual who can promote digital transformation, enhance employee experiences, and ensure compliance with regulatory requirements.

Key responsibilities

Strategic Leadership

• Collaborate with the executive team to develop and execute HR strategies aligned with Peacehaven's mission and vision.

• Foster a culture of innovation, agility, and continuous improvement.

• Anticipate future workforce needs and address talent gaps

Digital Transformation

• Promote the adoption of digital tools and technologies within HR processes.

• Utilize data analytics for informed decision-making

• Align HRIS strategy that seamlessly interface with MOH/AIC controlled systems

Talent Acquisition and Development

• Oversee recruitment efforts for nurses, caregivers, administrative staff, and other healthcare professionals.

• Design robust onboarding programs.

• Create career development pathways and succession plans.

Employee Relations and Engagement

• Foster positive work relationships through open communication and trust.

• Address employee concerns and conflicts promptly.

• Execute engagement initiatives.

Performance Management

• Align performance metrics with organisation's strategic goals and objectives and conduct regular evaluations.

• Provide constructive feedback and implement improvement plans.

Compliance and Legal Requirements

• Stay informed about HSCA regulations specific to nursing homes in Singapore.

• Ensure compliance with labor laws and industry best practices.

Personnel Administration

• Manage employee life cycles, including onboarding, offboarding, and contract renewals.

• Maintain accurate records and facilitate communication.

• Degree in Human Resource Management, Business Studies/ Administration/ Management or equivalent
• Candidate must possess at least 5 - 10 years of similar working experience in a mid to large-size organization with a fast-paced environment
• Strong leadership skills
• Good interpersonal, analytical, and problem-solving skills
• Able to handle pressure and handle multiple tasks
• Team player who has initiative, strong multi-tasking ability; flexibility and adaptability to a fast-paced and rapidly changing environment
• Good writing skills and interpersonal skills, meticulous and resourceful
• Proficient in Microsoft Office, especially in Excel (intermediate/Advance level)
• Able to commence work within short notice will have added advantage
• IHRP Certification Preferred

Competencies

• Organisation
• Communication
• Service Delivery
• Adaptability
• Interpersonal
• Multi-Task

Work Hours

8.30am to 5.45pm, 5 day work week

Work Location
Centre: Peacehaven Nursing Home
Address: 9 Upper Changi Road North, Singapore 507706

Overview: We are seeking a highly skilled and dynamic Marketing Director to lead our marketing team and drive the strategic marketing initiatives of our company. The ideal candidate will be responsible for developing, implementing, and executing comprehensive marketing strategies that enhance our brand presence, attract new clients, and support our overall business goals.

Key Responsibilities:

• Develop and implement marketing strategies and campaigns to promote our services.
• Lead the marketing team in the creation of compelling content, including digital, print, and social media.
• Manage and optimize digital marketing channels, including SEO, SEM, email marketing, and social media.
• Conduct market research to identify new opportunities and market trends.
• Collaborate with cross-functional teams to ensure marketing alignment with business objectives.
• Oversee the creation and execution of events, webinars, and other promotional activities.
• Analyze marketing performance metrics and provide regular reports to senior management.
• Manage the marketing budget and ensure efficient allocation of resources.
• Foster relationships with external partners, vendors, and media outlets.

Requirements:

• Minimum of 5 years of experience in marketing, with at least 3 years in a leadership role.
• Proven track record of developing and executing successful marketing strategies.
• Strong understanding of digital marketing tools and techniques.
• Excellent leadership and team management skills.
• Outstanding communication and interpersonal abilities.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Creative thinker with a passion for innovative marketing solutions.

At Substance, we are reshaping the recruitment landscape by providing businesses with top talent from across the globe, at a fraction of the traditional cost. Specializing in permanent, fractional, and remote hiring, we focus on connecting high-performing professionals from lower-cost regions with leading companies in high-demand markets.

With a deep understanding of industry needs and an innovative approach that leverages advanced technology, we streamline the hiring process, ensuring an exceptional experience for both candidates and clients. Our AI-driven tools and thorough vetting processes allow us to match candidates not just based on skills, but on culture fit and long-term potential.

Join Substance, where we’re not just filling roles—we’re building successful partnerships that drive businesses forward.

Responsibilities

• Collaborating with the hiring team to understand their specific requirements and qualifications required to source for open positions·
• Conducting market research to understand where potential candidates may be found, best methods to engage with them and market/industry trends·
• Building Talent Pools for evergreen positions, keeping and maintaining candidate pipelines across various platforms and groups·
• Outreach and engagement with potential candidates through emails, social media, or phone calls to gauge their interest in open positions and to inform them about job opportunities·
• Generation of referrals by encouraging both candidates and employees to refer qualified candidates·
• Report and analyse existing projects in terms of sourcing strategies’ effectiveness, such as conversion rates and how to improve the sourcing process

Qualifications

• Currently an undergraduate or master’s degree student in across any disciplines with a strong interest and passion in recruitment is preferred·
• Ideally with prior recruitment and/or sourcing experience with exposure to Boolean searches·
• Strong analytical skills, proficiency in gathering and analysing information, and ability to identify problems through the information.·
• Ability to adapt to cross-regional and cross-cultural work patterns. Great teamwork spirit, strong communication skills, and fast-learning ability.·
• Ability to communicate and articulate well to deal with stakeholders
• Priority will be given to candidates available for an internship from December 2024.

Getsubstance.Co Pte. Ltd.

EA License No: 24C2398

• Paid Time Off
• Training & Development
• Monthly Stipend
• Sponsor for CEI License
• Future Progression/ Conversion to FTE

• Architectural Design: Develop and maintain architecture frameworks for Windows 10/11 deployment, ensuring best practices in design, scalability, and security.
• Deployment Strategy: Lead the deployment of Windows 10/11 across the organization using Microsoft Intune and Auto-Pilot, ensuring efficient rollouts and minimal disruption.
• Management and Optimization: Manage and optimize Intune configurations to enhance device compliance, security, and user experience.
• Identity Management: Implement and manage Entra ID/AAD for user identity and access management, ensuring secure and seamless authentication processes.
• Stakeholder Collaboration: Work closely with business units to understand requirements, providing architectural guidance that aligns with strategic goals.
• Documentation: Create comprehensive architecture documentation, including design specifications, deployment procedures, and best practices.
• Training and Support: Provide technical training and support to IT staff and end-users regarding new deployments and tools.
• Continuous Improvement: Stay updated with the latest industry trends and technologies, recommending improvements to enhance system performance and user experience.

• 5+ years of experience in IT solutions architecture, specifically with Windows 10/11 deployment, Intune, Auto-Pilot, and Entra ID/AAD.

• In-depth knowledge of Windows operating systems (10/11) and deployment methodologies.
• Proficiency with Microsoft Intune and Auto-Pilot for device management.
• Strong understanding of Entra ID/AAD and identity management solutions.
• Familiarity with security best practices and compliance frameworks.

We are seeking a talented and a motivated Senior Data Engineer to join our dynamic team. As a Senior Data Engineer, you will be responsible for designing, implementing, and maintaining scalable data pipelines and infrastructure to support our data-driven initiatives. You will collaborate closely with cross-functional teams to understand data requirements, optimize data models, and ensure the reliability and performance of our data systems.

Key Responsibilities:

 Design, develop, and maintain robust data pipelines to ingest, process, and transform large volumes of structured and unstructured data from various sources (e.g., Database, API, SFTP).

 Build and optimize data models and schemas to support efficient data storage, retrieval, and analysis.

 Implement data integration solutions to consolidate data from disparate systems and sources.

 Work closely with Data Scientists and Analysts to understand their requirements and provide them with clean, reliable, and well-structured data.

 Collaborate with DevOps and Infrastructure teams to deploy and manage data infrastructure in cloud environments (e.g., AWS, Azure).

 Familiar with the concept of data security to ensure the data pipelines are secured and PII (Personally Identifiable Information) data are encrypted.

 Monitor and optimize the performance, scalability, and reliability of data systems to ensure high availability and low latency.

 Design and develop MLOps production pipelines; provide technical support to data scientists/ML engineers by getting their ML/DL models deployed at scale and meeting SLAs on both cloud and on-premises GPU and CPU instances.

 Develop and maintain documentation, standards, and best practices for data engineering processes and technologies.

 Stay current with emerging technologies and trends in data engineering and contribute to the continuous improvement of our data architecture and practices.

 Explore, evaluate, and champion the introduction of next-generation technologies in the data-ingestion workflow. Participate in project planning and provide technical guidance on cloud architecture for data projects.

Requirements:

 BS in Computer Science or other related discipline is required. Advanced degrees in Computer Science (PhD, MS) are highly desirable.

 Proven experience (3 years) working as a Data Engineer or in a similar role.

 Strong proficiency in programming languages such as Python. Conversant with data structures and algorithm design.

 Hands-on experience with distributed computing frameworks and big data technologies such as Spark, Kafka, etc.

 Proficiency in SQL and experience with relational databases (e.g., Azure SQL DB, AWS Redshift).

 Experience with data modelling, ETL/ELT processes, and data warehousing concepts.

 Familiarity with cloud platforms and services (e.g., AWS S3, AWS Step Functions, AWS Airflow, Azure Data Logic Apps, Azure Blob Storage).

 Experience with setting up SSO using AD and implementing RBAC (Role Based Access Control) for data security.

 Excellent problem-solving skills and attention to detail.

 Effective communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.

 Experience with version control systems (e.g., Git) and CI/CD pipelines is a plus.

Deema & Co is a forward-thinking jewelry brand, known for creating pieces that symbolize strength, transformation, and elegance. We believe in crafting jewelry that tells a story, whether it's through the beauty of natural gemstones or the symbolism of intricate designs. Join us as we continue to inspire and connect with customers globally.

Position Overview:

We are looking for a passionate Ecommerce Retail Intern/Associate to join our growing team. In this role, you will be assisting in the daily operations of our online store, helping to improve the customer experience, managing product listings, and supporting marketing efforts. This position is ideal for someone who is eager to learn the ins and outs of ecommerce and retail, with an interest in fashion and jewelry.

Key Responsibilities:

• Assist in managing and updating product listings, descriptions, and images on the ecommerce platform.
• Ensure the online store is always up-to-date with the latest collections, promotions, and stock availability.
• Support order processing and fulfillment, ensuring a smooth customer experience from purchase to delivery.
• Monitor customer inquiries and provide timely, professional responses via email, chat, or social media.
• Assist with basic data entry, inventory management, and tracking order statuses.
• Collaborate with the marketing team to assist in implementing email campaigns, promotions, and social media content related to product launches and sales.
• Assist in analyzing online sales trends and customer behavior to identify opportunities for improving the shopping experience.
• Contribute ideas to enhance website functionality, usability, and conversion rates.

What We’re Looking For:

• Passion for ecommerce, retail, and the jewelry or fashion industry.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with ecommerce platforms (such as Shopify, WooCommerce, etc.) is a plus, but not required.
• Basic understanding of digital marketing and social media strategies.
• Proficiency in Microsoft Office Suite or Google Workspace.
• Enthusiastic and eager to learn.

Qualifications:

- Bachelor's degree in Marketing, Communications, or related field

- Proven experience managing social media accounts, ecommerce marketplaces and creating engaging content

- In-depth understanding of TikTok and its features, with experience in live streaming preferred

- Strong creative skills and a keen eye for visual storytelling

- Excellent communication and interpersonal skills

- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously

- Strong analytical skills and ability to interpret data to drive decision-making

This is an exciting opportunity to be part of a dynamic team and contribute to the growth of a upcoming fashion jewelry brand. If you are passionate about social media marketing, love creating captivating content, and have a knack for engaging with audiences, we want to hear from you!

At Deema & Co Jewelry, we are committed to fostering an inclusive and diverse workplace. We welcome individuals from all backgrounds to apply.

Join us in shaping the future of luxury jewelry and making a mark in the world of social media!

GetSubstance.Co Pte. Ltd.

EA License No: 24C2398

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus
• Stipend
• Hands-on experience in the ecommerce retail sector.
• Flexible working hours with the ability to work remotely.
• Potential for future career growth within the company.

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement