Job Description:

-Warehousing activities

-日常货仓运作

-Picking / packing orders

-拣货单

-Loading / unloading

-上下货

-Deliver orders to customers

-送货

Requirements:

-Class 3 license

-三号驾照

-Some warehousing experience

-货仓经验

-Forklife license (advantage)

-会用叉车为佳

-Bilingual

-会基本英文

-Physically Fit (Able to lift 20kg)

-能够举起20公斤的重量

Van can drive home.

OT Payable if have.

1. Assist project manager with day to day on-site monitoring, project implementation and scheduling.

2. To schedule, co-ordinate, implement and manage projects- in part or wholly- to ensure timely work progress, goods or services delivery on schedule, while taking into account the budgeted qualities and cost.

3.Ensuring that work is carried out according to approved plans, regulations and contract specifications.

4. Accountable for the safety and quality of the project.

5.Conduct project progress meetings, as well as reviewing schedules.

6.Manage the project team’s training.

7.Liaising with consultants and sub-contractors.

8.Prepare method statement, proposal, test plan, acceptance plan and timeline schedule in collaboration with the Project Manager as the case may require.

9. Accountable for preparing weekly/ monthly progress reports.

10.Ability to read AUTOCAD / Schematic preferable.

11.Perform ad hoc duties as assign by superiors.

5.25 days work week, alternate Saturday.

8.30am to 6pm.

Requirements:

• Bachelor Degree in Civil Engineering or Degree in Project Management.
• Positive attitude, including being self-motivated, responsible, and taking ownership of work.
• Strong interpersonal and communication skills.
• Proficient in written and spoken English.
• Possess class 3 driving license.

JOB REQUIREMENTS:

• Education: High school diploma or equivalent. Technical certification in refrigeration or HVAC is preferred. Candidates must possess N Level or equivalent.
• Experience: A minimum of 2 years of experience servicing and repairing industrial refrigeration systems is required.
• Driving License: Valid driver’s license with a clean driving record.
• Technical Skills:Strong knowledge of industrial refrigeration systems, components, and best practices.
  Industrial refrigeration skills.
  Electrical skills.
  3A driver license.
  
• Language Skills: Basic language and writing skills in English and Chinese.
• Additional Skills:Excellent troubleshooting and problem-solving abilities.
  Strong communication and customer service skills.
  Ability to work independently and as part of a team.
  Good physical condition with the ability to lift heavy equipment.
  

JOB DESCRIPTION:

Service Industrial Refrigeration Systems: Perform routine maintenance on industrial refrigeration systems to ensure optimal performance.

Repair and Install Industrial Refrigeration Systems: Address any issues with existing systems and install new refrigeration systems as needed.

Respond to Ad-hoc Complaints: Efficiently attend to and resolve unexpected issues reported by customers.

Coordinate with Team Members: Communicate effectively with Coordinators, Supervisors, and Engineers regarding complaints and scheduled work orders.

Collect Payments: Handle the collection of payments for all Cash on Delivery (COD) and Work Orders (WO).

Advise Customers: Provide expert advice to customers on service contracts, necessary repairs, and system replacements.

Maintain Company Vehicle: Take responsibility for the upkeep and maintenance of the company van/lorry.

Drive Company Vehicle: Operate the company van/lorry to transport equipment and materials to various job sites.

Additional Tasks: Complete other duties as assigned by management.

JOB HIGHLIGHTS:

• Opportunities for career advancement
• Competitive annual bonus
• Stable and secure employment

COMPANY INTRODUCTION:

Kiat Lay Cold Room Specialist Pte Ltd, established in 1982, is a cold room contractor that builds customized industrial cold rooms and cold rooms for Automated Storage Retrieval System (ASRS) in Singapore. We also offer cold room repairs and panel installation services focusing on industries that require cold rooms such as Food and Beverage, Logistics, Mortuary, Pharmaceutical and Hospitality.

Over the years, our products have been proven to be efficient and cost-effective as the Kiat Lay brand continues to be a recognized name in addressing unique concerns and design issues.

Find out more at www.kiatlay.com.sg

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Specialist (CRM & Mobile)

Fixed term contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a growth marketing specialist you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 5+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing / hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience on using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Our Client is a statutory board under the Government of Singapore and they are looking for a Software Engineering specializing in devices to support the team.

The activities required to be performed are as follows:

• Requirements gathering;

• Design, development, and maintenance of the software;
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;
• Assist the Authority with day-to-day application support issues; and
• Liaise with users on the requirement, design and testing issues.

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;
• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL
• Experience in Spring Framework and Spring Boot;
• Experience in Software Modernization, Containerization, Microservices;
• Experience in Agile development methodology and continuous integration;
• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling;
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.
• Added advantage if candidate is familiar with one or more of the following technologies:

• i. Experience in Message Queues and/or Solace;

• ii. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;
• iii. Experience in Automatic Fare Collection (AFC) system;
• iv. Experience in EMV and Payment Card Industry Data Security Standard (PCI DSS);
• v. Experience in Microsoft Active Directory
• vi. Experience in HTML / CSS / JavaScript / JSON
• vii. Experience in Secure Communications (SFTP, HTTPS, etc.)
• viii. Experience in Angular or equivalent
• ix. Experience in Java Unit Tests frameworks

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

What will you do?

·      Follows the instruction of test leads, test manager and/or project managers.

·      Test newly developed and existing software, features, and record any bugs or performance issues.

·      Assist in developing detailed, comprehensive, well-structured cases and review test result to determine system's functionality.

·      Design, develop and execute manual test cases

·      Design, develop and execute automation scripts using open source tools

·      Manage and track to ensure proper closure of defects detected during testing

·      Liaise with internal teams (e.g. developers and project lead) to communicate on bugs

We regret that only applicants with IT background (work experience/academic background) will be considered.

·      Positive mindset, and willing to learn new knowledge not taught in school.

·      Strong background knowledge of programming languages such as Java, Python, JavaScript, Typescript.

·      Meticulous eyes for detail

·      Ability to work with minimal supervision

·      Keen user of mobile applications

·      Proficient in English (verbal and writing)

·      Strong & effective interpersonal and communication skills, motivated, good attitude, responsible, proactive and an energetic team player will be a plus.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

The main responsibility of the PE Teacher is to plan and conduct PE lessons for all classes according to the PE curriculum and programmes. The PE teacher is also expected to support teachers in achieving the centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Responsibilities include but are not limited to the following:

• Planning, organising and collaborating in sports related events/activities
• Care, maintenance, and inventory of all PE equipment
• Assist teachers to issue, file, and update PAR-Q forms
• Manage Fire Safety matters in the centre and conduct fire drills
• Management and inventory of First Aid Kits in the centre
• Carry out recommended therapeutic interventions recommended by therapist (OT/PT).
• Maintain a safe and conducive learning environment and adhere to all safety precautions mentioned in the PE Safety Guidelines
• Attend workshops and in-service training for the PE and/or Teaching departments
• Carry out other miscellaneous PE administrative matters. (eg, progress record, reviews, School Routine Observations)
• Support the teaching department in carrying out events / support in class activities where needed

• Minimally Diploma in Sports and Exercise Science or equivalent

• Mature, independent, creative, flexible thinking and able to motivate children
• Good people skills
• A team player and able to work independently
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Valid Child First Aid Certification preferred
• Keen to develop professionally

Responsibilities:

• Coordinate Mechanical and Electrical
• Services with consultants and subcontractors on site.
• Check MEP drawings coordination for discrepancies with architectural & structural drawings.
• Ensure installations are carried out according to plans
• Review M&E drawings and lookout for discrepancies between actual progress work and approved drawings
• Plan all drawings request to meet the submission deadline.
• Oversee all related M&E issues on site.
• Any other ad-hoc

Requirements:

• Experienced in coordination and supervision of M&E services and/or building-related works for commercial building in Singapore
• Diploma in Industrial / Building
• Service Engineering / Construction or any relevant M&E Certification

Role Overview

To assist in technical investigations in case of fault calls and regularly review the preventive and corrective maintenance activities for property in the aviation sector. He / She should be a competent problem solver on the ground, possessing strong technical knowledge in building and M&E maintenance and ability to liaise with service providers to ensure maintenance or repair works are carried out timely.

Role Responsibilities

To review preventive and corrective maintenance works to ensure adherence to quality and safety standards and regulations

To lead technical investigations in response to fault calls

To review documentation on procedure and schedules of maintenance works

To track inventory levels of spare parts, consumables and non-consumable items

To prepare technical reports and / or monthly reports where required

To conduct risk assessments in accordance to regulatory and organisational Workplace Safety and Health(WSH) policies and practices

Responsible for initiating and tracking all purchase requisitions and closing of work orders, including thepreparation of costing for all proposed works to his supervisors for approval and liaison with client reps.

Liaising with term and adhoc contractors for all appointed works and coordinating with relevantstakeholders for approval and work executions, including reporting work progress and completion.

Reporting to the Engineer and appointed reporting supervisor for any adhoc work matters.

Work scope, duties and responsibilities

· Assist in carrying out sales and shipping activities

· Perform incoming, in-process and outgoing quality control activities

· Liaise with customers pertaining product specifications and quality issues

· Update quality standards regularly in order to conform to customer’s requirements

· Data entry into system pertaining to QA

· To monitor on time delivery performance of customers' parts

· Notify QA team about any major repairs and maintenances on company truck by driver

· Perform administrative duties including data entry, document management

· Coordinate & assist in sorting, filing, faxing, and copying documents

· Responsible to monitor deadline of each work order and report up for missed shipment items

· Any other duties and responsibilities assigned by the Company from time to time

Monday to Sunday

Working Hours - Min 4 hrs - 8.30am to 12.30pm or 1.30pm to 5.30pm

• Entry Level
• Degree holder majoring in Electrical Power Engineering
• Salary $3,300 + $280 Fixed Allowance + AWS + VB
• Location: Jurong Island (company transport provided)

The Role: As a Maintenance Engineer (Electrical), you will play a critical role in maintaining our state-of-the-art manufacturing plants. Working closely with the Maintenance Manager, you will ensure the continuous, safe, and efficient operation of plant facilities.

Key Responsibilities:

• Oversee maintenance and instrumentation activities for manufacturing plant facilities, ensuring operations run safely and smoothly.
• Coordinate and execute major field maintenance tasks, prioritizing worker safety and facility integrity.
• Collaborate with internal and external stakeholders to ensure maintenance activities are completed on schedule, minimizing disruption to plant operations.
• Conduct instrumentation application studies and modify plant facilities in line with technical specifications and business requirements.
• Organize and conduct training sessions for staff and contractors to enhance skills and competency levels.
• Implement and manage systems in compliance with ISO 9001, ISO 14001, and SS506 standards.

Qualifications:

• Bachelor’s Degree majoring in Electrical Power Engineering with good grades
• Capable in power calculation
• Basic knowledge of programmable logic controllers (PLC) and human-machine interfaces (HMI) is an advantage.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Position Summary

Reporting to the Service Manager, the position of Service Supervisor is part of a team responsible for delivering a first-class field service response to our customers through the management and development of the Field Service Personnel.

Primary Responsibilities

1. Own the service processes and make recommendations where necessary
2. Assist the Service Manager with creating accurate business forecasts.
3. Ensure new service requests are acknowledged within 24 hours
4. Ensure that health and safety policies and procedures are adhered to and a culture of safe working is followed. This includes conducting safety audits on Field Service Personnel and ensuring any actions resulting from the audit are closed.
5. Plan, co-ordinate and supervise onsite works ensuring all scopes of work are completed in a safe and efficient manner.
6. Receive service requests by phone and email from customers and give advice and recommendations where appropriate.
7. Provide technical advice to customers.
8. Co-ordinate the completion of engineering site survey’s utilising appropriately trained Field Service Personnel.
9. Oversee the Field Service Personnel workload and source additional resources as required.
10. Co-ordinate the successful completion of all onsite works resulting from a service bulletin.
11. Ensure Field Service Personnel reports including supporting documentation are received in a timely manner, review and advise invoice instructions to the team administrator for processing.
12. Arrange and carry out customer visits to ensure customer satisfactions and develop new service business in line with corporate direction.
13. Attend site progress meetings when required.
14. Arrange the hire/sub-contracting of required equipment and services to ensure completion of onsite works.

Secondary Responsibilities

1. Conduct performance conversations of direct reports.
2. Identify training needs and manage the development of the Field Service Personnel.
3. Review and approve Field Service Personnel timesheets
4. Review and approve Field Service Personnel expenses
5. Manage and approve Field Service Personnel holidays
6. Manage the calibration process of service tooling.
7. Manage Spares stock and Field Service Personnel tooling.
8. Undertake and/or Complete training courses on new products or working methods.
9. Participate in the recruitment and disciplinary issues within your team.
10. Flexible attitude to working extended hours when needed
11. Willingness to progress and develop

Infrastructure Project Manager who will be responsible for the managing and implementing of Infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.  The Infrastructure Project Manager is also responsible for the following scope in addition to project administration, resource scheduling, project financial health monitoring, risk/issue management and quality assurance.

Project & Service Management

Lead, deliver and maintain projects within time, scope, and cost

Ensure project delivery quality

Plan & establish project schedules, quality plans, budgets, and communication and risk management plans

Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost

Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc

Manage project financials, ensuring project cost/ revenue forecast is done accurately

Oversee the implementation of the project with regards to schedules, budget, manpower and quality

Resolve project overrun issues 

Track project progress and report to Senior Management and Customer

Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Lead the project and service team on smooth project transition to operation in accordance with customer requirement and processes.

Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness 

Customer/Vendor/ Stakeholder Management

Manage contracts and subcontractors

Effectively engaged stakeholders in project decisions and execution

Build long-term customer relationships by anticipating and exceeding customer’s expectation

Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Strong customer-service orientation

Stakeholder Collaboration: Collaborate effectively with cross-functional teams (IT operations, engineers, vendors) to ensure project success.

Scope and Risk Management: Oversee project scope, budget, and risk, ensuring alignment with network objectives.

Experience in managing government-approved vendors and contractors.

Understanding of procurement processes and contract management within the public sector.

Team Management 

Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions, and delighting the customers

Plan for optimal use of resources across teams comprising of Project and Technical competencies

Manage performance review of team and maintain open communication with team for feedback on continuous improvement

Ensure high individual and staff billability

Technical Skills

Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.

Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.

Virtualization: Knowledge of virtualization technologies (VMware, Hyper-V, KVM) for server consolidation and resource optimization.

Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.

Security: Awareness of security best practices, including access controls, encryption, and vulnerability management.

Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, Jira) for planning, tracking, and reporting.

Change Management: Knowledge of change control processes and tools to manage modifications to infrastructure.

ITIL Framework: Familiarity with ITIL principles for service management.

Scripting and Automation: Basic scripting skills (e.g., PowerShell, Python) to automate repetitive tasks.

Disaster Recovery and Business Continuity: Understanding of DR/BC planning and implementation

This position will be the dedicated Compensation & Benefits resource supporting our International Developmental Licensed Segment (Asia, EMEA and Latin America Business Units) as well as our Corporate Function employees located in our Dubai, Hong Kong, and Singapore Corporate offices. This role will be responsible for local design and the day-to-day analysis, evaluation, execution, and communication of programs and policies related to compensation and benefits.  The Rewards Lead will work cross-functionally with HR Business Partners, Business Unit Leaders and Global Total Rewards (GTR) to ensure competitive Rewards offerings for the IDL organization and employees in the Asia, Latin America and EMEA regions.

Responsibilities:

• Provide regional support to HR as it pertains to Rewards throughout the waved implementation of a new global Human Capital Management system, Global People Transformation initiative and opening of a Shared Services capability centre
• Participate annually in local salary surveys to ensure base pay and allowances are properly benchmarked and competitive
• Evaluate new roles for adherence to McDonald’s global job levelling criteria using Mercer’s IPE (International Position Evaluation) Tool
• Market price positions at all levels of the organization utilizing external market data and internal position comparisons to develop and maintain salary range structures by country
• Support IDL segment/business units and corporate functions by preparing local compensation recommendations to facilitate promotions, demotions, international transfers, and lateral job changes
• Act as the IDL focal for the Annual Compensation Cycle, providing input into local country merit budgets and merit planning guidelines, educating managers on the process and timeline, reviewing planned merit, bonus and equity recommendations, providing rollup reporting to IDL Business Leaders and HRBPs, and facilitating BU calibrations
• Act as the IDL lead and country focal for annual Pay Equity analysis, reporting, and remediation
• Annually, or as needed, review and benchmark Benefit & Wellness offerings, providing HRBPs and GTR with recommendations for local changes/enhancements to external ensure market competitiveness
• Conduct ad-hoc analysis as needed to support data driven decision making
• Partner with other Total Rewards team members to develop education/communication materials on compensation fundamentals and identify opportunities to streamline, standardize and enhance existing processes

Purpose of the Job

We are looking for a Consultant to join our thriving Singapore Practice to deliver high quality, specialist advice to our Asset Management / Funds clients in Singapore and overseas.  The successful candidate will also participate in marketing and business development to ensure that the team maintains a sufficient pipeline of client work, as well as assist with technical research and producing technical materials.

The Singapore Practice gives specialist advice on regulatory requirements to Bovill Newgate clients.  It supports clients through the entire regulatory cycle – obtaining the appropriate licence, putting in place fit-for-purpose, commercially-minded Compliance Frameworks, meeting the expectations of the MAS (and potentially other Regulators) on an ongoing basis, delivering internal audits, and implementing regulatory change projects.

The successful candidate will provide support primarily to our clients that are Fund Management Companies.

Main Responsibilities

Technical qualities

• Recent in-house compliance experience of at least 5 years in a FMC, another professional services company, and / or at the MAS is crucial
• Demonstrate deep understanding of the business issues in the Asset Management sector across a range of asset classes, as well as the key regulatory challenges faced
• A strong technical understanding of the aspects of MAS rules and regulations applying to FMCs, and of the regulatory pipeline is critical
• Knowledge of wider regional or global requirements would be advantageous
• A broad understanding and an appetite to keep learning

Client delivery

• Take personal responsibility for meeting and exceeding the agreed billable hours target, ensuring you have a sufficient pipeline of client work
• Provide advice and support to clients on a wide range of regulatory compliance matters. This may include:
  • drafting policies, procedures and templates
  • writing training material and delivering training sessions
  • liaising with the MAS on behalf of / regarding the client
  • conducting client interviews
  • assisting with regulatory matters including licencing applications, and compiling and submitting regulatory returns and filings
  • preparing comprehensive reports
  • supporting projects with multiple workstreams
  • responding to ad hoc and routine regulatory queries
• Act as the main point of contact and relationship manager for a portfolio of clients. This may include:
  • responding to all queries, managing client expectations and delegating work, where necessary
  • reviewing work of colleagues and providing constructive feedback
  • ensuring accurate invoicing, timely payment and assisting the Finance team in resolving any queries
  • dealing with any complaints quickly and effectively
• Actively partner with global sector teams to support and deliver on shared projects and responsibilities, where required
• At all times adhere to Bovill Newgate Quality Assurance Framework prior to submission of deliverables to the client
• Accurately record all client time in the CRM system
• Ensure all client files are in good order and details of relevant contacts are updated in the CRM system

Business development

• Build and maintain professional working relationships with clients, trade bodies, and the MAS
• Actively seek to increase Bovill Newgate pipeline by targeting new clients, as well as leveraging existing client relationships to maximise opportunities for up-selling and cross-selling
• Prepare well-presented, accurately priced proposals and present these to prospective clients
• Represent Bovill Newgate at industry events, promoting the brand
• Participate in internal events and training sessions such as client briefings
• Assist the team with marketing and business development activities including:
  • writing articles for the website and social media
  • preparing marketing material
• Record all touch-points, leads, opportunities and proposals in the CRM system

Regulatory knowledge

• Keep abreast of regulatory developments and understand how client activities may be impacted
• Develop a thorough understanding of clients’ businesses and requirements so you can provide relevant and accurate advice
• Help develop Bovill Newgate's technical capacity within the relevant sector(s) by:
  • highlighting skills and knowledge gaps
  • contributing to internal training initiatives and sharing knowledge across the firm
  • attending relevant training sessions and industry events

• Maintain daily mise en place and prepare ingredients
• Inspect and clean food preparations areas, to ensure safe and sanitary food-handling practices
• Ensure the highest standards and consistent quality in the daily preparation
• Keep up to date with the new products, recipes and preparation techniques
• Have full knowledge of all menu items, daily highlights and promotions 
• Adhere to recipes and stock management 
• Adjust cooking based on guest preferences 
• Effective communication between colleagues to ensure a secure and friendly working environment
• Establishing and maintaining effective inter-departmental working relationships
• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Actively share ideas, opinions and suggestions
• Efficiency in preparations and execution
• Follow guidelines provided in Colleague Handbook
• Set example to others on personal hygiene and cleanliness on and off duty
• Guide and train the Junior Colleagues on a daily basis to ensure high motivation and productive working environment
• Acquire culinary knowledge and skills to grow as a Junior Sous Chef

• Maintain daily mis-en-place and prepare ingredients
• Inspect and clean food preparation areas, to ensure safe and sanitary food-handling practices
• Ensure the highest standards and consistent quality in the daily preparation
• Keep up to date with the new products, recipes and preparation techniques
• Have full knowledge of all menu items, daily highlights and promotions
• Adhere to recipes and stock management
• Adjust cooking based on guest preferences

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To assist guests with taxi requests and assist them with their belongings into the taxi
• Co-ordinate with arriving coaches/passengers vans/Taxi & Uber/Grab to their waiting area
• To assist arriving and departing guests and ensure that all belongings are being retrieved or placed in taxi upon arrival or departure respectively
• To co-ordinate on parking lots for VIP guests and ensure they are duly received
• Co-ordinate parking for drivers for pick-up guests
• Assist in loading and unloading and tagging of luggage for arrival and departure from taxi or luggage van
• Promptly greet and welcome all guests on arrival
• Able to provide information and assistance to guests as and when required
• To be well versed with all shuttle and taxi booking charges to provide accurate information to guests.
• Provide direction, information and/or assistance to guests as and when required
• To report on incidents/accidents at driveway and redirect traffic flow when required
• Ensure smooth flow of traffic at the driveway
• To ensure general cleanliness at the front driveway
• May be required to assist Bellman in luggage duties when required
• Work hand in hand with car Valets to ensure smooth traffic flow at all times
• Attend department briefings and meetings
• Any other duties as assigned from time to time
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Review and schedule daily system operation tasks; prioritizes and ensures completion of tasks, following established procedures.
• Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.
• Perform/handle backup operations and tape management. 
• Perform/handle system failures and recovery procedures.
• Maintain user accounts, user environments, directories and system security.
• Provide Desktop support
• Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite
• Administrate Servers and IT infrastructure appliances
• Apply System patches and updates
• Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems; adds or upgrades
• Monitor and administer the network. Regularly review server/event logs to detect server, network and security issues
• Investigate all hardware malfunctions; notify and coordinate maintenance service with contractors
• Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved. 
• Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.
• Ensure timely user notification of maintenance requirements and impact on system availability. 

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations.
• Orient guests on the room facilities to facilitate guest use and comfort.
• Attend to all other guest requests as directed by Leaders, Captains and Communications Agents
• Acknowledge and communicate with Bell Captains via Mobitalk upon completion of assignments
• Respond to all other requests in a timely manner
• Provide organized and seamless luggage service
• Provide introductory explanation of room facilities 
• Able to provide information and assistance to guests as and when required
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative
• Presence at the lobby area to provide guest assistance
• Work closely with the Doorman for arrival and departure luggage assistance
• May require to perform Doorman duties as and when required
• Ensure smooth flow of traffic at the driveway
• Assist with any group luggage logistics
• Perform manual wake-up calls for guests during night shift when required
• Ensure timely deliveries of amenities to guests especially during the night shift
• Ensure grooming standard set by the hotel at all times

We are seeking a Senior Consultant to take on a supporting leadership role for one of the fastest-growing PR agencies in the Asia region. We represent some of the best category defining companies in the market. We are looking to expand our team size and breadth of services for existing and new clients in both Singapore and Asia. The role is based in Singapore.    

Responsibilities 

• Provide strategic counsel to clients and account team members. 

• Build and/or maintain client relationships at the highest standard of professionalism. 

• Must be pro-actively involved in current client activities; able to identify opportunities to organically grow business with current accounts; and able to identify potential risks and take appropriate action to retain or renew business. 

• Help clients demonstrate the value of PR within their own organizations. 

• Develop results-oriented strategic plans and lead ideation efforts to expand programs, resulting in maximum client satisfaction as well as in increasing agency revenues. 

• Mentor junior team members in the areas of strategic planning, editorial content development, ideation of content and media relations. 

• Prepare and manage client campaign budgets to keep costs within client's budget within agreed deliverables while ensuring that target agency revenues are met and that non-billable expenses are kept minimal. 

• Cultivate and/or build new relationships with clients in order to grow new business efforts. 

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

• Responsible in the consolidation of management books P&L (Revenue, COGS, OPEX, Headcount)  across Asia-Pacific, Middle East and Africa region
• Provides support in the annual budgeting, long-range planning and forecasting process
• Tracks and analyzes key performance metrics to monitor business performance against targets and identify areas for improvement.
• Collaborates closely with the various department heads and share financial insights on the revenue and OPEX performance control, financial modelling, contract renewals and areas for improvement.
• Prepares the weekly, quarterly revenue forecast, revenue reconciliation and latest OPEX estimates.
• Performs variance analysis and continuously drive forecast accuracy improvements.
• Prepares the monthly financial deck for management reporting and leadership updates to both corporate and internal stakeholders.
• Uploads the budget, forecast numbers and headcount into Hyperion.
• Evaluates the pricing strategy and impact of new contracts and sales promotion.
• Involves in the Hyperion customisation and UAT testing.
• Participates in other projects, such as new business streams as required.
• Supports other ad hoc analysis as needed.

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!