The Company:

Our client is a well-established and growing telco operator. With their expansion scheme, they are now looking for a Infra Project Manager.

As a Infra Project Manager, you will be responsible for the following:

• Ensure that the team conducts health check, conduct infrastructure monitoring, handle customer queries, investigate incidents, resolve, apply fixes and ensure they are tracked until closure.
• Involve in transitions between the project and operation teams.

• Engage at all levels of customer’s relationships.
• Establish and maintain strong relationships within a customer’s organization and escalate if needed.
• Comfortable leading meetings presenting to Customers, Partners/vendors and internal stakeholders.
• Simultaneously driving multiple short-term/long-term complex projects with tight deadlines.

• Knowledgeable/experienced in IT operations.
• Strong understanding of Infra
• Project Management experience within a fast-paced high-volume environment is a must.
• Ability to influence others, gain commitments and ensure accountability.
• Strong collaboration, communications, and leadership skills
• Detail oriented with a structured organized mentality.
• High energy, self-starter comfortable with ambiguity in a fast-paced challenging environment.
• Excellent direct-report management skills to ensure timely and accurate reporting.

• Contract completion bonus.
• Allowances.

IN-HOUSE CLEANERS

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. It aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as In-House Cleaners. This individual will be responsible in maintaining cleanliness and ensuring a safe and pleasant environment to our scholars, visitors and staffs within our residential campus.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Positive role model

• Be a positive role model for youths from low-income families
• Be respectful
• Willingness to learn and teach the scholars

Maintaining Area Cleanliness

• Washing of common toilets, handicap toilets and shower area to maintain hygiene standards for residential and visitors’ use. Ensure all toilets cleaning supplies are adequately stocked.
• Vacuum all carpeted areas.
• Sweeping, dusting and mopping of building floor areas such as MPH, lift lobbies, corridors and staircases.
• Sweeping, mopping, dusting and wiping of all such as office, meeting rooms, dorm rooms, digital room, security office and laundry room to ensure cleanliness.
• Wiping of all lift panels and glass panels within the campus to ensure they are free of dirt and grime.
• Clearing of rubbish from the common rubbish bins and washing the bin centre surrounding area, rubbish bins and bin chambers.
• Sweeping the outdoor area such as carpark and multipurpose sports courts.
• Carry out monthly heavy cleaning tasks (pressure wash jet spray, clean refrigerators, microwaves, fans, etc.) and ad-hoc special projects.
• Cleaning and packing of cleaning equipment for next day usage.
• Water all plants within the campus.

Maintaining MPH, Kitchen and Pantry

• Assist in preparing drinks/snacks in meeting rooms. Ensure all utensils are washed and drinks/snacks are stocked well.
• Ensuring pantry areas and kitchen are clean and kitchenware and dinnerware are wash and properly kept.
• Ensure MPH is clean and free from any unwanted items.
• Wash all dishcloths for kitchen and pantry regularly.
• Ensure all cleaning supplies/chemicals in kitchen and pantry rooms are well stocked.
• Assist to stocktake pantry items and report to Housemaster when stocks are low.

Administration and Operations

• Ensure that the campus is free from any dangerous/hazardous items.
• Monitor scholar’s behaviours and correct them of any wrongdoings. Report any issues/wrongdoings to Housemaster if need be.
• Assist in teaching the scholars on the proper way of managing cleanliness.
• Assist in managing lost & found items.
• Informing any matters/feedbacks to the Housemaster when necessary.
• Report any damages/faults on equipment and facilities to Housemaster.
• Supporting any =Dreams events and other organisational activities
• Any other ad-hoc duties assigned by the Housemaster.

QUALIFICATIONS

• Proven working experience as a Cleaner.
• Possessed the necessary cleaning certifications.
• Ability to handle heavy equipment and/or operate machinery.
• Knowledge of cleaning chemicals and supplies.
• Good communication and interpersonal skills.
• A strong team player.
• Experience working with children, youth and low-income families

1) Dental Assisting

Providing assistance in all forms of dental procedures to the dental surgeon(s)on duty
Washing, sterilizing and storing of dental instruments and equipment
Taking X-rays for patients assessment and treatment planning
Maintaining the cleanliness and neatness of treatment rooms at all times
Maintaining the cleanliness of dental instruments and equipment
Checking and topping up of dental material stocks
Ad hoc duties as assigned by Doctors

2) Counter Reception

Attends to all patients’ enquiries for appointments and/or walk-in treatment
Patient registration; Discharges patients by dispensing medications (or as required), collecting payments accurately, issuing of MC and/or receipts and scheduling patient for subsequent appointments
Drafts claims for CHAS treatments;-Submits insurance dental claims whenever required
Records and files documents in accordance with the clinic’s Standard Operation Procedures (SOPs)
Keys in sales of dental products in Clinic Management software; Sends, track sand receives laboratory cases;
Calls patients to remind them of their subsequent appointment with the clinic whenever required
Ensures accurate translation of doctors’ schedule into the Clinic Management software
Maintains the cleanliness and neatness of the clinic

Responsibilities:
Prepare Sales Tender / Quotations
Prepare monthly sales reports
Customers networking
Attend to sales enquires
Excellent customer service, interpersonal and communication skills

Requirements:
Min. 1 year experience in sales
Relevant experience in catering & hotel kitchen equipment and hospital industry preferred
Possess Chef experience background will be an added advantage
Candidates must be able to read and understand basic technical drawings
Proactive with good communication skills

Job Relationship : Reports to Deputy Head of Communications

A. Job Summary

You will manage, recruit, deploy and motivate caregiver leaders/volunteers for the effective accomplishment of Caregivers Alliance Limited’s (CAL) corporate goals. You are responsible to manage all elements of volunteering within CAL. Your role involves assessing CAL’s needs and meeting those needs through the recruitment, placement and retention of volunteers. You will also establish and maintain good relationship between these volunteers and CAL.

B. Responsibilities

• Bears the overall responsibility for the management of volunteers (caregiver leaders and community volunteers) in CAL
• Research and write volunteer policies and procedures
• Recruit volunteers, understand how they work, develop partnerships and assess their volunteering needs
• Generate appropriate volunteering opportunities and role descriptions based on the needs of CAL
• Ensure volunteers are appropriately matched and trained for a position
• Monitor, support, motivate and accredit volunteers for their work
• Celebrate volunteering by nominating volunteers for awards and organizing celebration events
• Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact
• Organise profile-raising events to attract new volunteers
• Manage budgets and resources, including the reimbursement of expenses
• Keep up-to-date with legislation and policy relating to volunteering and make any necessary modifications to accommodate changes
• Maintain the volunteer database in the Customer Relationship Management system
• Generate appropriate volunteering opportunities and role descriptions based on the needs of CAL

C. Job Requirements

• Degree in Human Resource or Marketing or related discipline
• Has at least 5 years of related experience in marketing, human resource or related fields
• Possesses good organisational, communication, networking and administrative skills
• Capable of innovative and strategic thinking beyond conventional boundaries
• Proficient in the English Language and has good writing skills
• Has the passion and dedication to work with families and persons with mental health issues
• Displays integrity - sincere in own behaviour and in dealings with others
• Results-oriented and is comfortable in working independently
• Works with others in a collaborative and solutions focused manner to achieve win-win outcomes

Job Description:

• Assist Cook in kitchen operations,

• Basic cutting and food preparation skills,

• No cooking experience required but will be added advantage,

• Supply ordering dealing with suppliers,

• Stock take every month,

• Manage kitchen hygiene,

• Manage food quality control,

• Manage ingredient quality and storage,

• Kitchen job scheduling and job rotation,

• Assist in adhoc duties as and when required.

Requirements:

• At least 2 years of relevant work experience,

• Always maintaining a good hygiene level,

• Able to work well independently as well as in teams.

We are looking for individuals who demonstrate the ability to connect and engage and have an unwavering commitment to excellence.

Job Requirements:

• Candidate must possess at least a Diploma / Bachelor's Degree in Interior Design or equivalent.
• Required skill(s): MS Office, MS Powerpoint, Adobe PhotoShop, AutoCad.
• At least 2-3 years of working experiences in high end hospitality projects.
• Full-Time position(s) available.
• Able to commute internationally.
• Able to deal with the management of junior and intermediate designers on the team.
• Excellent written and verbal communication skills.

Key Responsibilities:

1. Product Development

• Conduct market research and analysis to identify customer needs, trends, and opportunities for new products or improvements to existing ones.
• To manage the product development lifecycle, from ideation and concept validation to product launch and post-launch evaluation which includes products P&L with a focus on product feature design, loyalty program development and enhancement opportunities.
• Collaborate with cross-functional teams (Merchant Acquiring, Risk, Finance, Operational, Technology) and lead the design and development of differentiated value propositions or operational processes for new and existing commercial products to win in the target market segment.
• Develop value added marketing contents for various communications assets including product marketing materials to drive cardmember engagements.
• Develop a thorough understanding of our customer portfolio and identify new dynamic targeting capabilities to grow spend. This includes creating segmentation, cost/benefit analysis, developing business cases to assist in campaign development.

2. Business Development:

• Identify potential partnerships, distribution channels, and collaborations to expand the Commercial Card's market reach and drive revenue growth. Develop and implement acquisition strategies (opportunity sizing, identifying effective lead generation sources, outbound and inbound campaign development, enhancing partnership channels) to drive activation and sales volume growth.
• Maintain current knowledge of all cards products and services offered, including commercial business cards use and travel management solutions.
• Engage with prospects or customers to understand their business needs, identify and sell-in relevant opportunities for DCS suite of working capital card solution to address their need.
• Build and maintain strong relationships with existing and potential clients, partners, and stakeholders to promote business opportunities and enhance customer satisfaction.
• Lead negotiations for deals, contracts, and agreements that align with the company's objectives and financial targets.
• Conduct competitive analysis to identify market trends, benchmark the company against competitors, and propose strategies for gaining a competitive edge.

3. Financial Analysis and Reporting

• Monitor and analyze key performance indicators (KPIs) to assess the success of Commercial Card products and business development initiatives.
• Prepare regular reports and presentations for senior management, outlining progress, challenges, and opportunities in product and business development efforts.
• Develop and manage budgets related to product development and business expansion activities

Qualifications:

• The candidate should possess at least 5-6 years of relevant Product development experiences, with the knowledge in Commercial Card Issuing and Acquiring businesses.
• Highly motivated, strategic thinker and has the ability to work closely with key business partners to deliver new initiatives to success
• Ability to work and collaborate in a complex environment, with a diverse group of internal stakeholders and with external partners.
• Good understanding of the card payment business or the network partner model, will be an added advantage.
• Strong financial analysis and insight discovery experience with an action-oriented outlook.
• Project and process management experience, with a high comfort level for technical complexity with attention to details and ability to multi-task
• Strong analytical skills with a creative flair
• Strong leadership and interpersonal skills
• Ability to take ownership and drive results in areas outside of direct control
• A strong team player who is flexible and maintains a positive attitude during changing work priorities.
• Strong communication skills (written & oral) with ability to articulate effectively at multiple levels. Proficency in Mandarin is essential in order to manage chinese-speaking clients.

Job Purpose:  

The Marketing Coordinator has the overall responsibility for being the custodian for sub-function of the marketing team for the Company's Technology Solutions, India. Assisting in events, communications, managing the vendor portals and helping in maintaining the the Company's Brand image.

Responsibilities:

• Implements marketing plans and processes across all vendors.

• Understands and manages all the vendor portals for the marketing function.

• Raises requests for activities and ensures that the same is communicated to the teams.

• Filing claims for vendors and reconciliation with the Company's Finance team.

• Purchase order and debit note management for all third-party vendors.

• Assists in the communications function.

• Database and MIS analysis of business data for marketing usage.

• Custodian for all marketing collaterals- ensures dispatch and receipt of each.

• Custodian for all marketing assets and ensures update of each.

• Helps in conducting events and sourcing for the same.

Knowledge, Skills and Experience:

• Good Communication skills (Both written and oral)

• Seeks to build high customers satisfaction (internal and external)

• Must have 2 or more years of experience in marketing / sales co-ordination.

• Prior experience in distribution and/or IT preferred

• University degree or equivalent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

[What you will be working on]

Responsibilities:-

• Conduct lessons, create teaching and assessment materials, and facilitate learning of students (youths and adult learners)
• Develop and maintain new/existing teaching curriculum.  This includes regular review of existing curriculum and make recommendations on areas of improvements that would enhance students’ learning, performance and employability.
• Keep current and abreast of trends and developments of Infocomm Security Management
• Support the School’ strategic initiatives through involvement in committee work and projects such as process improvement projects, development and management of new courses

[What we are looking for]

Requirements:-

• Minimum 2 years of relevant work experience in either web and application programming, application security/penetration testing, risk & vulnerability assessment, threat management and defence, security operations and incident response with practical hands-on experience or computer/mobile forensics and investigation.
• Passionate about education and possess strong interest in teaching and mentoring both youths and adult learners.
• Self-driven, independent and possess readiness to work as a team.
• Good knowledge of both Linux and Windows based environments.
• Familiar with the various IT security standards and frameworks, IT best practices, IT security compliance and audit standards.
• Proficient in at least one of the programming languages (Python, JavaScript, Java, C, C++, PHP).
• Information and cyber security membership (e.g. AiSP).
• Relevant qualification in Cyber Security, Computer Science, Engineering, or related studies.  Certifications such as CISSP, CISA, CISM, OSCP, OSWP, QISP or in the relevant domain will have an added advantage.

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 31 January 2024
If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

Description:
Responsible for managing the whole spectrum of the branding and marketing functions as well to work in close liaison with the CEO to develop branding and marketing strategies that support the Board’s overall strategic aims and objectives.

JOB RESPONSIBILITIES:
· Assist in new store opening / closure of restaurant and liaise with contractor and vendors
· To handle all lease negotiations, renewals and administration
· Planning and coordinating the monthly promotion for each brand
· Working closely with the team to create designs of restaurant, menus and promotions
· Working closely with the R & D team on new product development ideas
· Working closely with operation team and outlet for promotion
· Reviews periodically, monthly, yearly sales/product mix, expenditure and profitability and develop effective solutions or recommendations to management.
· Understand market and customer and constantly monitor the effectiveness of the company as well as the competitors’ promotional activities and to recommend appropriate remedial actions for improvements.
· Reviews of the marketing plan of the company vis-à-vis the market/consumer/competitor/product, in line with any changes and development taking place and recommend to the Management appropriate changes to improve products and sales.
· Liaise and follow up with the contractor & landlord about the renovation work to ensure complete within the timeline. Quotation, invoice, work schedule, site inspection, shop opening equipment

REQUIREMENTS:
Diploma with specialization in Branding and Marketing with at least 1 year of relevant working experience.
Proficient with MS Office, Power Point
Ability to work independently and coordinate well across all the levels
Being able to be proactive and self-motivated.
Need to travel within different outlets frequently
Good communication skill, interpersonal skills and strong in both verbal and written communication

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Your responsibilities include:

• Setting up and stocking up stations with all necessary supplies
• Preparing food for service (mise-en-place)
• Cooking menu items
• Maintain the highest standards of cleanliness and sanitation within the station and restaurant
• Executing established procedures in handling inventory

We are looking for:

• Fresh graduates are welcome to apply
• Experience in using cutting tools, cookware and bakeware
• Knowledge of various cooking procedures and methods (grilling, baking, boiling, etc)
• Passionate in serving the best cuisine possible
• Team players in a upbeat, fast-paced working environment
• Those who are keen to progress their career in fine-dining and French cuisine

Take an inside look at our culture or find out more here.

instagram.com/tlbg.openarms

https://www.lobehold.com/

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

We are offering an exciting opportunity for Principal Architect to join our innovative, fun and dynamic team. You’ll work alongside our Tech Hive to use your talents in software development, application architecture, design thinking and problem solving to help create rapid prototypes and enable the rapid acceleration of ideas. We are looking for someone who is a creative individual with deep technological expertise, business acumen and software development background. Ideally an individual who is resourceful, detail oriented, looking for the excitement that comes from working hard - and wants to work with a team who feels the same way. Your work will make a direct impact with our project teams and business stakeholders and provide technical expertise that enables innovation.

YOUR RESPONSIBILITIES:

• Provide strategic guidance: Collaborate with clients to understand their business objectives and develop architectural strategies to align technology solutions with their goals.
• Lead architectural projects: Lead the design, development, and implementation of complex and large-scale architectural projects, ensuring they meet client requirements, budget constraints, and industry best practices.
• Conduct assessments and audits: Evaluate existing technology systems, applications, and infrastructure to identify areas for improvement, recommend solutions, and provide guidance on architectural enhancements.
• Provide technical expertise: Serve as a subject matter expert in specific architectural domains, such as cloud computing, data analytics, cybersecurity, or enterprise architecture.
• Oversee architectural standards: Develop and maintain architectural standards, frameworks, and methodologies, ensuring consistency, scalability, and reusability across projects and clients.
• Collaborate with cross-functional teams: Work closely with project managers, developers, engineers, and other stakeholders to ensure effective collaboration, coordination, and delivery of architectural solutions.
• Mentor and guide junior architects: Provide guidance, mentorship, and technical leadership to junior architects and team members, fostering their professional growth and ensuring the quality of deliverables.
• Stay updated with industry trends: Continuously research and evaluate emerging technologies, trends, and best practices in the architectural field, incorporating innovative solutions into client engagements.
• Support business development: Collaborate with business development teams to identify new opportunities, contribute to proposals, and engage in client presentations or discussions.

WHO YOU ARE

• Education: Bachelor's or Master's degree in Architecture, Computer Science, Information Technology, or a related field. Additional certifications in relevant areas (e.g., TOGAF, AWS Certified Solutions Architect) are advantageous.
• Professional experience: Several years (typically 10+ years) of experience in IT architecture, including experience in a consulting or advisory role.
• Architectural expertise: In-depth knowledge and experience in various architectural domains, such as application architecture, infrastructure architecture, data architecture, or security architecture.
• Project leadership: Proven track record of successfully leading and delivering complex architectural projects, demonstrating strong project management skills and the ability to manage multiple initiatives simultaneously.
• Technical skills: Proficiency in relevant technologies, platforms, and tools, such as cloud computing (e.g., AWS, Azure), enterprise applications, databases, networking, and security.
• Strategic thinking: Ability to understand business needs, translate them into architectural strategies, and provide recommendations that align with organizational goals.
• Communication and collaboration: Excellent interpersonal, communication, and presentation skills to effectively communicate complex architectural concepts to technical and non-technical stakeholders and work collaboratively with cross-functional teams.
• Leadership and mentorship: Strong leadership skills with the ability to inspire, mentor, and guide junior architects and team members, fostering a positive and collaborative work environment.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Functional Business Analyst

Job Requisition Number : JR17279-R

Job Level : 8-10 years of relevant experience (L3)

Location : Singapore

Job Objectives

Business Analyst for corporate internet banking

Key Responsibilities

l Requirements Analysis & Elicitation

l Responsible to identify and define detailed functional specifications based on the business requirements document

l Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

l Monitor and manage risks /issues related to requirements and scope-creep

l Team Collaboration

l Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

l Assist in translating business requirements into test scenarios.

l Facilitate / provide “Train-the-Trainer” on application enhancements

l Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

l Testing & Scope Management

l Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

l Perform impact assessment and estimation for Project Change Request

l Good knowledge in financial services policies, procedures, products and industry practices.

l Strong negotiation skills

l Good team player with excellent interpersonal and communication skills

l Strong working knowledge of relevant applications and development life cycles

Key Requirements

Mandatory’s are:

l Experience in Business Analysis. 8-10 years

l Experience in Digital Channels and in transaction banking. 5 years+

l Understanding of Technology but no need to have coding experience

l Capturing, analysing and eliciting business Requirements: Elaborating JIRA stories

l Agile product development experience

Nice to haves are:

l Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

l Knowledge of features offered by competitors such as DBS / Citibank etc

l Knowledge of Technology trends eg. how does a digital bank approach digital channels?

l API /SWIFT experience

Personal Qualities:

l Articulate well. Clarity in analyzing and writing business requirements

l Not an order taker, able to push back complex build needs and offer alternate solutions

l A great team player. Collaborate and communicate well with the other BAs

l Strong analytical and problem solving skills

l Strong presentation and meeting skills

l Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines

l Highly resourceful and self-motivated

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

1. Greeting Members and guests at the Reception and ensure all guests are signed in by Club members.
2. Attending to Club members/guests’ enquiries on various Club information with reference to Club's Website – walk in/phone/email.
3. Membership administration supports various membership application processes, Sports, Finance, F&B, Property on carpark issue/ changing locker and Marcom on sales of souvenir and stock replenishment request.
4. On rotating workdays for afternoon shift duty: 4pm to 12pm (Mon to Thu), 6pm to 2am (Fri & Sat and Eve of PH)
5. Supporting the Manager and HOD on the adhoc assigned Reception (Member Services Desk)'s administration

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Collaborate with cross-functional teams to establish and enhance protocols, ensuring optimal cleaning efficiency and validation outcomes.
• Perform risk assessments and gap analyses related to CIP processes and equipment.
• Provide technical support to manufacturing teams, addressing CIP-related challenges and optimizing cleaning procedures.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in cleaning validation, specifically with a focus on CIP, within the pharmaceutical industry.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines, related to CIP processes.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Visual Merchandising Assistant Manager role is to support the specific brand clusters in TR APAC and assist the VM manager with daily operations and implementation of TR APAC VM Guidelines, Design proposals, VM planograms follow up & managing collateral orders. He/She will work closely with brand marketing team and key stakeholders in keeping track that Design deliverables are met timely.

The role is to partner internally with brand marketing & sales team and local vendors & partners to drive excellence in executions in TR APAC permanent counters and promotional event sites. The key focus is on ensuring the brand equity is delivered in the highest level and design language is applied consistently across the Regional Travel Retail sites/locations.

This role is based in Singapore & is located within the Asia Pacific Travel Retail division. This role reports to the APAC SDVM VM Manager.

1. VM Launch Guidelines

a. Develop & issue TR APAC VM guidelines.

b. Study TRWW launch guidelines with marketing team & adapt for TR APAC to different market’s needs.

c. Ensure a timely ordering of collaterals for each launch campaign to ensure timely execution.

d. Update VM planograms based on assortment changes and product strategy.

e. Assist VM Manager to train Field Merchandisers to execute VM for ASOMs through training, workshops and regular visits to markets as required.

2. VM Planograms – New door opening / Renovations / Events

a. Work on VM planograms and order collaterals, lightbox visuals in timely manner.

b. Assist VM Manager to establish new launch format for template and process.

c. Develop & produce update tiles for local executions via TRWW offering or local suppliers.

d. Brief Field Visual Merchandising team, local sales team and installation vendors for store set up.

e. Consolidate images of store execution and report for review and follow up on rectification.

3. Lightbox Planning

a. Assist VM Manager to align with TRWW & APAC marketing on launch priories and lightbox cadence.

b. Review lightbox visual cropping/layouts with supplier for different markets/formats across APAC.

c. Lead color proofing and copy review to finalize quality output with supplier.

d. Maintain high visual lightbox standards throughout all environments through training, workshops and regular visits to markets as required.

4. Event Design & Planning

a. Review promotional sites and develop unique requirements for launches/promotions including HPP/SPP.

b. Assist VM Manager to keep track of the kit of parts.

c. Manage agency with event design and development of the scaled drawings and details.

d. Consolidate completion & execution with photos for review and follow up.

e. Review quality of executions from suppliers with Field Merchandisers.

5. IMD Ordering for new launches & counter installations.

a. Review offerings being sent out via IMD or TRWW.

b. Establish requirements through forecasting & orders with marketing.

c. Place Collateral orders & replenishments & planning for TR APAC.

d. Track status of orders & ensure timely delivery to installations of new doors.

e. Issue and manage POs in timely and organized manner.

6. Vendor management

a. Supervise VM vendor on technical drawings, review prototypes and samples for local production.

b. Manage cost within budget and delivery time for local production.

Roles & Responsibilties

• Assist in the preparation and management of project documents.
• Handle incoming and outgoing documents expeditiously and efficiently.
• Facilitating the flow of communication to project team members.
• Monitoring of project and contractual deadlines as well as liaising with external parties including clients, consultants and sub-consultants.
• Provide administrative support to other departments when necessary.
• Undertake any ad-hoc duties as required.

Requirements

• GCE 'O' level/Diploma equivalent.
• Minimum 2 to 3 years experience, preferably in the Architectural/Construction industry.
• Proficient in MS Office applications.
• Fluent in both spoken & written English.
• Proactive, take initiative and is well organised.
• Ability to multi-task and work independently as well as in a team.
• Able to start work on short notice.

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

The Opportunity 

We, at Flywire, are seeking a Partner Operations Associate to help us handle and process our growing volume of cross-border payments in Singapore. You will help process payments globally through partner accounts Flywire have around the world.  

• Manage the day to day processing of payments
• Match incoming payments against customer requests
• Identify process inefficiencies and suggest ways to improve processes.
• Bring qualitative and quantitative feedback to the team to make informed decisions
• Work confidently with internal teams - Contact point for agent team and supporting the customer service team
• Payer KYC
• Generate reports for account receivables
• Control settlements from our partners
• Conduct daily follow-up with processing issues that are unresolved

They have extensive knowledge of IT product requirements, features, benefits, and the process of implementing technologies in Domino’s stores. They are responsible for collaborating with the Customer Engagement Manager to support international master franchisees on the implementation of solutions. The IT Consultant is responsible for partnering to provide technology recommendations, proposing, and executing demos and documenting any technical gaps in the solution. The IT Consultant educates and translates the explanation of highly complex technical information of Domino’s products to international master franchisees to provide solutions. The Technology Consultant is responsible for supporting international master franchisees’ store infrastructure and Domino’s technology products for the purpose of diagnosing and resolving any technical issues. The Technology Consultant is an expert in Domino’s technology products and is responsible for analyzing customer’s needs, designing a solution, and implementing.

RESPONSIBLITIES

Provide Guidance and Expertise on Technical Solutions for Master Franchisees

• Collaborate with Customer Engagement Manager to understand goals and objectives and provide technical support to acquire new customers
• Qualify sales opportunities to evaluate the fit of a technology product in international markets and provide technical gaps analysis; identify technically fit solution for market
• Assist with identifying new products and/or features than can benefit international stores
• Collaborate with cross-functional teams (DPZ product strategy, design, and development teams) to determine how products could be modified to suit the needs of our international franchisees

Collaborate with Customer Engagement Team to Deliver Technical Demos and Solutions

• Collaborate to understand markets requirements, technical environment and needs
• Prepare and deliver technical presentations explaining IT products to existing and prospective international master franchises
• Consult and sell DPZ IT product portfolio; demonstrate benefits of Domino’s products versus competing products  
• Advise international franchisees on technology implementations to drive profitability and/or improving operations

Identify, Solve, and Monitor Issues to Increase Adoption and Customer Satisfaction

• Collaborate with internal teams on customer feedback and help resolve open issues, improve customer satisfaction and increase adoption of DPZ products
• Partner with franchisees to solve problems with installed products and answer any technical concerns
• Transition knowledge/relationships to delivery team, and monitor progress in the post-transition period
• Assist in researching and developing new products

Implement, Train and Configure Technology Products for Master Franchisees

• Collaborate with Customer Engagement Manager and IT Consultant to demo Domino’s technology products to existing and new international customers
• Train market users on new technology products
• Provide advice and guidance on technology best practices
• Collaborate with Customer Engagement Manager and plan a timeline for completion of projects or preform and produce root cause analysis (RCA) reports
• Provide excellence customer service on implementation and resolution of issues

Troubleshoot and Monitor Domino’s Technology Solutions

• Diagnosis technology products, system problems, inefficiencies, and weaknesses for international franchisees
• Understand franchisees’ business needs and provide a technical solution to the problem
• Collaborate with the technical in-house DPZ team to ensure familiarity with technology and advocate for global solutions for the technical problems
• Monitor the success of technology products that are implemented in international stores
• Produce detailed status reports on the efficacy of the technology and any gaps that should be addressed in core product; provide recommendations to Customer Engagement Manager

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Roles & Responsibilities:

Value Generation 

• Identify and develop new avenues for value creation through high-potential partnerships. 
• Drive partner engagement to exceed planned outcomes. 
• Collaborate with partners to create joint offering that maximize opportunities. 
• Monitor sales performance and implementation outcomes to maximize value. 

High-Potential           

• Identify key partners with high potential aligned with business goals. 
• Build and nurture relationships with high-potential partners. 
• Develop joint business plans that align with high-potential objectives. 
• Ensure partners are well-informed about our industry and GEO areas. 

ACV Optimization

• Focus on increasing Annual Contract Value (ACV) through partner relationships. 
• Collaborate with partners to align their business goals with ACV-driven initiatives. 
• Monitor and analyse ACV metrics, identifying areas for improvement. 

Implementation & Deal Management: 

• Share Best practice of submitting and maintaining deal reg & Deployment reg 
• Manage deal lifecycle, from initiation to closure, ensuring favourable outcomes. 
• Keep track of partner led implementation & their CSAT

Cross-functional Collaboration: 

• Collaborate with sales, marketing, and product teams to align partner activities. 
• Ensure seamless integration of partner vision into ServiceNow strategies. 

Performance Tracking and Reporting: 

• Track partner performance against value creation and their goals. 
• Provide regular performance reports and insights to internal stakeholders. 

Stakeholder Communication: 

• Maintain transparent communication with partners and internal teams. 
• Advocate for partners' needs and requirements within the organization. 
• Collaboration with Partner Success & Quality team for valuable insights 

Market Analysis & Partner Recruitment:

• Conduct market research to identify trends, competitive landscape, and opportunities. 
• Leverage market insights to shape partner strategies & partner recruitment (onboarding) 
• Work with the team to identify potential new partners and help to onboard as and when required