This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

Monday to Friday 8am to 5pm

Working location: Chai Chee (Bedok)

Have AWS & bonus

Salary: $2000-$2200

No experience/Fresh welcome

Job Description

• Data entry
• Liaise with customer, production planner, freight forwarder for delivery logistic arrangement.
• Monitor customer demand, stock level and arrange delivery as per schedule.
• Prepare delivery documents (picking list, D/O , invoice etc).

Requirements

• Proficient in using Excel & Words
• Can start work immediately

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

Job Description

• Partner with stakeholders to manage the end-to-end Talent Acquisition process, sourcing and interview of candidates; prepare salary proposal; on-boarding and off-boarding process
• Provide sound HR advice on all strategic people matters, working with the broader HR Team on continuous improvement of HR policies, benefits, programs and processes, ensuring compliance to regulations and best practices
• Collaborating with HR COE teams to support Talent Management, Learning & Development, Employee Engagement initiatives
• Provide advice and guidance to managers in developing, documenting, and communicating solutions (including disciplinary action) for employee relations issues
• Provide guidance to stakeholders in global HRMS queries and issues
• Monitoring of workforce movement, administering of contracts

In view of ISMS requirements:

• Maintain confidentiality of information received, either in writing or verbally, whether technical, business, legal, organizational, personal or any other information that could result in damage to Yokogawa in case of disclosure to unauthorized persons, regardless of whether the information is classified as confidential or not
• Take all reasonable, necessary, and appropriate steps to safeguard confidentiality, integrity, and availability of the Yokogawa’s assets and information

Requirements

• Degree in Human Resources or Business Administration
• Excellent people management skills, and effective communicator
• Resourceful with forward planning skills and ability to multitask
• Highly driven, strong sense of initiative and urgency
• Proficient in MS Office Applications
• Proficiency in Workday software is a plus

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

To be responsible for fulfilling NBAP/P2P service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.

Requirements :

• Monitor end-to-end tracking of orders to ensure timely and accurate updates of works
• progress.
• Provide timely, accurate and quality of works progress updates to Requesting Licensees.
• To go on-site if needed to conduct survey or requested by Requesting Licensees to resolve
• site issues.
• Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or
• work orders.
• Ensuring the submission of WAH documentation from contractor and assess them
• Accordingly.
• Inspecting of sites to ensure contractor follow operational procedures.
• Perform other duties as assigned by supervisors.

Requirements :

• Diploma in Engineering or with at least 2 years of relevant experience
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

The Commercial & Marketing Executive is responsible for overseeing the daily operations of all online stores. This includes managing inventory, overseeing customer service, monitoring sales and profits, and collaborating with marketing and web development teams to optimize the website and improve the user experience.

Key Responsibilities:

• Manage day-to-day operations of the online store, ensuring that all orders are processed and shipped in a timely manner
• Oversee inventory management, ensuring that products are stocked and available for purchase
• Monitor sales and profits, identifying trends and opportunities for improvement
• Collaborate with marketing and web development teams to optimize the website and improve the user experience
• Manage customer service operations, ensuring that customer inquiries and concerns are addressed promptly and effectively
• Analyze data and metrics to track performance and identify areas for improvement
• Develop and implement policies and procedures to improve efficiency and productivity
• Manage relationships with vendors and suppliers to ensure timely delivery of products and services
• Stay up-to-date with industry trends and best practices and incorporate them into the online store’s operations
• Manage a team of employees including hiring, training and performance management

Requirements:

• Bachelor's degree in business administration, marketing, or a related field
• Minimum of 5 years of experience in online retail operations or a related field
• Excellent leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills
• Experience with e-commerce platforms, inventory management systems, and analytics tools
• Familiarity with web development, digital marketing, and social media platforms
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
• Strong organizational skills and attention to detail

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

At eatz Group of Companies, where culinary excellence has thrived since 2004, with our flagship brand Eatz Catering Services Pte Ltd. We're on the hunt for passionate individuals to join our team and be part of our exciting journey in the world of food and hospitality. Join us today!

You will be Part of the Exciting and Expanding Team in our Central Kitchen you will work with the Following Functions:

• Execute deliveries, set up and tear down of catering set ups in timely and organised manner
• Plan and coordinate operational needs between HQ and retail outlets (e.g. Restaurant, Outlets, Pop-up stores, etc)
• Coordinating with various departments for effective operations and efficiencies
• Work with External vendors to achieve best results
• Maintain the cleanliness and orderliness of all equipment used (vehicles, etc)
• Assist in ad-hoc duties when necessary

Requirements

• Ability to think fast to plan and coordinate with colleagues
• IT skillset (MS Office, ERP, etc)
• Possess Class 3 License.
• Self-Motivated, Team Player yet Independent
• Attention to details and open to new ideas and concepts.
• Physically fit to carry heavy loads where necessary, able-bodied and with good attitude
• Training will be provided

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 8323 3443 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Your primary duties include scheduling and coordinating maintenance, repair, and refurbishment of Bedok Methodist Church’s (BMC) building, equipment, and facilities; responding expeditiously to emergency maintenance; and monitoring our long-term contractors’ work performance.

In addition, you will also work closely with the Operations Manager on Request for Quotation (RFQ) processes, assist the Property Committee in evaluating and awarding contracts, and follow through with contracts awarded.

You will work five days a week including Saturdays, and weekday evenings where necessary.

RESPONSIBILITIES

1. Conduct inspections and identify areas in BMC requiring maintenance, repair, or refurbishment (including but not limited to: electrical, mechanical, plumbing, and carpentry works) and schedule and coordinate the works accordingly.
2. Monitor the expiry of licenses including but not limited to: Energy Market Authority (EMA) licenses, lift permits, Licensed Electrical Worker (LEW) certification, building inspections, and electrical switchboard inspections.
3. Work closely with Operations Manager on Request for Quotation (RFQ) processes, assist Property Committee in evaluating and awarding contracts, and follow through with contracts awarded (including but not limited to: conducting technical briefs, monitoring sub-contractors to ensure timely and proper execution, Workplace Safety and Health).
4. Maintain equipment loans and their status and maintain schedule for servicing and repairs.
5. Liaise with cleaning contractor, initiate discussions on cleaning schedules and cleaners’ performance, and conduct joint inspections.
6. Keep sufficient supply of washroom products (including but not limited to: toilet rolls, paper towels, tissue boxes, hand soap and sanitisers).
7. Be familiar with locations of electrical distribution boards, plumbing valves and stop valves.
8. Be familiar with the alarm system and CCTV system, and assist in disarming BMC Sanctuary as well as opening rooms for church events.
9. Be familiar with fire alarm panels and work with Fire Safety Manager to comply with SCDF requirements.
10. Periodically inspect BMC premises to eliminate potential breeding spots and liaise with National Environment Agency (NEA) during ground inspections.
11. Monitor and supervise gardening contractor and gardening works.
12. Respond promptly to and report emergency breakdown and calls for assistance.

REQUIREMENTS

1. A relevant Polytechnic or Institute of Technical Education (ITE) diploma, or qualifications in building maintenance, with at least three years of proven experience in facility maintenance work.
2. Able to do minor plumbing and electrical repairs.
3. Responsible, honest, reliable, and hardworking.
4. Conscientious in achieving good housekeeping, with a systematic approach for a clean and organized workplace to enhance productivity.
5. A team player with the ability to work independently.
6. Excellent interpersonal and communication skills to work with church leaders and members, Bedok Methodist Preschool (BMP) staff, and visitors.
7. Basic Microsoft Office skills.
8. Able to commence work immediately or within short notice.

Job Description:

Delivery of B2B cargoes locally

Manually carrying of goods up to 30kg

Requirements:

Class 4 driving licence

Experience in driving 24ft truck

Experience with Singapore's traffic and locations

A Day in the Life

• Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)
• Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations.
• Identify new avenues and prospects to demand for our company products/services
• Perform market analysis, competitor analysis and market trends
• Prepare presentations and sales quotation/proposal based on client’s requirements.
• Communicate with factory on site progress and delivery.
• Follow-up on tender, work on tender submission and attend tender interviews etc.
• Any other ad-hoc duties as assigned by the company.

Who Are We Looking For

• Diploma/Degree in Building or any related field
• At least 5 years sales experiences in building & construction sector, preferably in Furniture and Fittings
• Self-driven, focused and goal oriented
• Possess excellent interpersonal skills and impeccable communication skills
• Strong organization and planning skills
• Possess a valid Singapore class 3 driving license.

Role and Responsibilities

The Application Architect or Senior Application Architect will be responsible for translating vision and strategy from senior management into action and delivery in close collaboration with business users and domain architects. He/She will work closely with business, data and technology architects in translating business requirements to product features, solution architecture, develop roadmap and implementation plan that fit to the current vs. future application architecture.

• Apply deep understanding of current business, banking industry context, regulatory context, and future vision to support the development of enterprise-wide application architecture capabilities and roadmap.
• Develop application architecture from various viewpoints to support business, information, security and technology strategic analysis and decision making.
• Conduct architecture Assessment of current and target states, align architecture solution with tactical and strategic objectives and to provide recommendations.
• Define a comprehensive transitional architecture and plan to deliver positive results to the business
• Be a trusted architect adviser to the management team and give direction / guidance to the teams in solution design and implementation. Knowledge of technology trends and provide thought leadership to the business
• Presents roadmaps and architecture landscapes to senior stakeholders.
• Designs UML, ER models for application and database teams, translating application requirements into component and interface specifications
• Evaluate technologies, software, processes, development methods, and define best practices in the selection or development of the software components and hardware requirements of the applications and data
• Ensure all architecture design adhere to enterprise architectural principles - reusability, modularity, loose coupling, ease of use and security with high quality application performance, availability, scalability, and integrity
• Perform quality review of application design and deliverables, lead work sessions and present product capabilities and architecture design to business stakeholders
• Manage architecture and technology governance committee agenda for solution approvals
• Create a digital working experience for business and hold regular Technology Talks Engagements to share best of breed technologies in the market
• Lead discussions among domain architects, subject matter experts and business users.
• Provide recommendations on emerging technology to chief architect and senior management.
• Mitigate risk by following established procedures, spot key errors and demonstrate strong ethical behaviour.

Qualifications and Education Requirements

• Minimum of 7-8 years of related experiences in IT industry
• Bachelor's degree preferred or with equivalent experience
• Prior experience in application or solution architecture is preferred
• Experience in banking industry is preferred

Preferred Skills

• Minimum 7 years experience in application or solution architecture
• Proficiency in MS Power Platform components : Power Apps, Power Automate, Power BI and Virtual Agents, and experience in establishing Power Platform CoE.
• Experience in developing and deploying complex scalable production application on Cloud / PaaS / SaaS platforms and containers with experience in Full-Stack web application development
• Experience in APIs / microservices best practice, framework, security, and architecture pattern with knowledge of DevSecOps, design CICD pipeline, Agile methodology and experience in design process automation using RPA, BPM.
• Experience in designing a complex application or solution architecture covering Web server, Application server, DB server, Messaging software, ESB, SOA, J2EE and .Net
• Experience in Full-Stack web application development, UI/UX, Windows/UNIX, AI applications, and Mobile App development.
• Experience in APIs / microservices best practice, framework, security and architecture patterns. Well versed in development framework such as Django, Spring, nodejs, express.js, ASP.NET.
• A strong understanding of DevSecOps, design CICD pipeline, Agile methodlogy
• Experience in cloud solution architecture e.g AWS, Azure and best practises.
• Programming knowledge and/or experience with scripting languages (JavaScript (Node.js) / Python) or expertise in HTML, JavaScript, and CSS skills or lower-level language (Java or C#)
• Experience with low code / no code software such as Microsoft PowerApps
• Experience in design process automation using RPA, BPM, etc.
• experience with different types of database technologies, and understanding of the technology landscape including open source, commercial on-premises, and cloud-based tools.
• Good knowledge of coding standards, code reviews, source control management, build process, testing, and operations.
• Effective and adaptable communication skills suited to varying audiences.
• Deep understanding of controls in a Banking environment (e.g MAS TRM, etc).
• Experience in integration design with core banking system.
• Strong situational analysis, problem solving and decision-making abilities.
• Excellent presentation, interpersonal and communication skills with the ability to relay information clearly and concisely in both written and verbal communications
• Knowledge about TOGAF and practical implementation experience is preferred.
• Knowledge in Banking Industry Reference Architecture Model is preferred, e.g BIAN, etc.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063337

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About the Team

The Contract Logistics Engineering & Automation team is responsible for diagnosis and reengineering process to work out the improvements and with innovations/automations application as necessary on Contract Logistics operations for our customers in APAC and all over the world. One of major aspects is the application of updated process through engineering and innovative technologies including but not limited to automation and robotization in both new business opportunities and existing operations.

Responsibilities

Lead Engineering & Automation projects of assigned markets to support business improvements and renewals:

• Provide leadership to Qualify, Resource and Oversee the Engineering and Automation design process of all warehousing projects in assigned team within Asia Pacific Region which includes the planning, risk assessment, data analysis, material flow, determination of optimal solution concept, detailed solution design, manage automation vendor quotation and investment analysis.
• Ownership of the Standard Work Framework for Engineering & Automation APAC, to ensure efficient engineering & automation simulation processes and aligned to the key steps and milestones represented in CLDM. Guide the EA team resources to ensure awareness and compliance.
• Be the Engineering & Automation SME for matters in relation to any focused solutioning of product(s) or relevant EA tools. Constantly diagnose process and analyze engineered improvements for warehousing activities including but not limited to inbound, storage, outbound and VAS as an end-to-end process within 4 walls operations.
• Work collaboratively with the Engineering & Automation community to ensure the templates and offerings are correctly deployed to maximize the business success through these products and specific verticals
• Promote, leverage and facilitate the replications of best engineering & automation practices across EA Network

Engineering and Automation for Continuous Improvements of the assigned customer account:

• Collaborate with internal and external stakeholders to understand the requirements, communicate data requirements and methodology.
• Analyze detailed data to provide processes and workflows determination, position responsibilities and system flows in conjunction with physical material flows, identify tactical recommendations
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial and/or process engineering, automation, ergonomics, business practices & requirements
• Review the current layout and perform warehouse redesign as needed taking into consideration of net impact
• Conduct time studies and workflow movement measurement analysis to determine the current productivity and cycle times, and hence review the usage of appropriate MHE in relation to product specification, operations requirement and layout where necessary
• Validate and identify appropriate storage types and methodologies, both in manual and automated solutions, including applications of appropriate Automation and technologies for processes and/storage to increase productivity and/or capacity when applicable
• Diagnose and define potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario.
• Clearly present and demonstrate the impact of designed processes to warehouse design, technologies required, service to customer and all stakeholders.
• Drive project deliverables, presentation of results and recommendations to stakeholders
• Produce cost efficient solution and supply pertinent information to support ROI/MIRR during Investment Application and approval facilitation.
• Provide support our sites and operations with automation experiences sharing/coaching during specification, implementation and testing phases
• Define specifications and act as a counterpart to our global and regional supplier partners for automation
• Engineering:Responsible for managing and developing solution reengineering for existing customers including nominated projects/tasks from operations and contract renewals via scheduling plan
• Renewals: Trigger and engage the review of existing operations proactively to lead process and/or storage reengineering/improvements of Contract Renewals. Deploy detailed Engineering project when necessary.
• Automation: Assess the feasibility of utilizing and expanding the use of Automation, Robotics, and Technologies on applicable process or setup to improve productivity on the operations activities, but not limited to Inbound, Putaway, Picking, Packing, Outbound and VAS. Work on the projects screening and apply strategic imperatives to drive innovation & automation in key operations. Assess the feasibility of applying automation / robotization in customer projects (new and existing businesses)
• New Business: Support in new business/growth opportunities requiring Automation via technology check

Coaching & Training:

• Support to develop and conduct training programs and provide coaching in areas of industrial engineering and automation to in-country junior resource as required based on participants’ training/coaching needs
• As a member of APAC Engineering & Automation Leadership, support on the development, deployment, and continuous improvement of standardized methodologies, tools and templates
• Act as Engineering & Automation focal point for the assigned customer account
• Ensure self and team members have an Individual Development Plan (IDP) identifying personal development and alignment to business need
• Conduct regular communication to ensure team members understand the company’s objectives and goals
• Periodical evaluation of team members’ performance based on their personal growth targets

Qualifications

Education

• Bachelors’ degree, in Industrial Engineering / Logistics Engineering / Automation & Mechatronics Engineering
• Postgraduate degree is an advantage

Related Experience

• Experience in modern warehouse and distribution, supply chain design (automation and other modern warehousing innovation (robotics, digitalisation) is preferred
• Minimum 8 years’ professional experience in Logistics, warehousing or 3PL industries, preferably in an international logistics service environment
• 8+ years of relevant working experience of solution design/automation/process engineering in the logistics and supply chain industry; knowledge in 3PL is a plus
• Experience in VSM and/or Six Sigma is a plus

Technical Skills

• Solid analytical skills with good commercial and technical understanding of Contract Logistics and Warehousing.
• Excellent knowledge and/or extensive experience of logistics automation methods and techniques
• Knowledge on operative IT systems/WMS and automation implementation or worked with automated logistics systems will be added advantage
• Excellent proficiency in Microsoft Office (Excel functions – VBA/VLOOKUP/PivotTable, and PowerPoint, etc), and knowledge about other Microsoft 365 Apps including but not limited VISIO/Stream/Power BI is a plus
• Practical working experience with AutoCAD. Experience in CLASS, Sketchup and/or other supply chain design software/tools is a plus
• Good knowledge in warehouse solution design; able to develop operationally feasible solution(s) to meet customer requirements

Soft Skills

• Pragmatic financial acumen to optimize both investment level and ROI
• Structured project approach and ability to deliver results on time, on budget, and to the excellent standards
• Good command in spoken and written English; other Asian language(s) is beneficial
• Good organization skills with experience of leading, growing and nurturing a team is preferred
• Self-starter with positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision
• Highly responsible, initiative, proactive, and able to coordinate and motivate people and to work as a team under time pressure
• Intercultural skills and working experience abroad are preferred

Travel Requirements

• Able to travel nationwide and regionally/internationally on project basis as necessary (<20%)

Why DB Schenker?
Competitive salary package
Opportunities for career growth and development, both locally & internationally
Supportive and collaborative team environment
Access to company-wide training programs and initiatives

• Conduct Customer Workshops, gather Business Requirements, Solution Design & BBP using best practice and Healthcare industry standards.
• Perform extensive hand-on detail SAP ISH, i.s.h.med functional configuration, unit testing, Sit & UAT.
• Create detailed functional specifications for ABAP development objects (incl. Enhancements, Interfaces) & testing.
• Prepare Data Migration Plan & Strategy, Cut Over plan.
• Prepare test scripts & execute System Integration Test, User Acceptance Test
• Prepare training plan, material and conduct training
• Autonomous lead of IS-H track including creating and updating project timelines, handling change management process, creating status reports and preparing management summaries

Requirements

• Implementation experience in SAP IS-H, i.s.h.med modules (PA, PM, Medication, CPOE)
• Extensive hands on functional and configuration experience in the above healthcare module (including clinical process builder, clinical workstation, service concept, service rules, pricing procedure, condition types, billing, HL7/HCM, new business partner concept, CPOE, EMR, Clinical Documentation)
• At least 3 years of experience in Healthcare Projects
• Minimum 2 – 4 full cycle implementation project experience
• SAP IS-H, i.s.h.med Maintenance and Enhancement Support
• Extensive knowledge about ISH integration into MM, FI, CO and i.s.h.med
• SAP ABAP Skills
• Proven experience with relevant analysis, process design and SAP implementation methodologies and tools
• Strong analytical skills, strong perseverance, a high degree of initiative and independence
• Ability to work with people from various backgrounds/cultures coupled with strong customer and partner interface.
• Minimum Academic Qualification; Bachelor’s Degree: Engineering, Information Technology or related field

Responsibilities:

• Provide excellent customer service.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Requirements:

• Prefer minimum 3 years healthcare environment experience.

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Responsibilities:

1. AEM Development: Design, develop, and implement solutions on the Adobe Experience Manager platform to meet business requirements.

2. Java Development: Leverage your strong Java development skills to create scalable and efficient backend services for AEM applications.

3. Front-End Development: Apply basic understanding of front-end technologies including HTML, CSS, and JavaScript to collaborate effectively with front-end developers and ensure seamless integration of the user interface with the backend.

4. AEM Modules: Work with AEM Web Content Management, AEM Forms, and AEM Workflow modules to enhance and customize digital experiences.

5. Collaboration: Collaborate with cross-functional teams, including UX/UI designers, content authors, and other developers, to deliver high-quality solutions.

6. Code Review: Participate in code reviews to ensure code quality, adherence to coding standards, and optimization of performance.

7. Documentation: Create and maintain technical documentation for AEM components, customizations, and integrations.

8. Quality Assurance: Work closely with quality assurance teams to ensure the reliability, security, and performance of AEM applications.

9. Stay Updated: Stay abreast of the latest AEM and Java development trends, tools, and technologies to continuously improve skills and contribute to the overall advancement of the development team.

Requirements:

1. Proven experience as an AEM Developer with strong Java development skills.

2. Basic understanding of front-end technologies (HTML, CSS, JavaScript).

3. Familiarity with AEM Web Content Management, AEM Forms, and AEM Workflow is a plus.

4. Excellent problem-solving and debugging skills.

Working hours:

1. Tuesday to Friday 10:00 AM to 06:00 PM

2. Saturday 10:00 AM to 04:00 PM

a. Assist customer enquiries & complaints

b. Manage all work permit transactions in MOM Portal (Application, Issuance, Appeals, Transfer & Booking of MOM Card Registration Appointment)

c. Escalate appeals to MOM via email/call when required

d. Follow-up closely on rejection cases with Employers directly to resolve the appeals

e. Provide admin support to ensure all documents are completed in an accurate and timely manner

f. Email Employers for signature request when required

g. Purchasing and liaising with insurance company when required

h. Update regularly on Work Permit status

i. Manage MDW’s biodata record check

j. Manage the booking of SIP

k. File payment receipts when required

l. Send Transfer list to team when required

m. Send MOM QR & transfer consent form to Employers for transfer cases

n. Create Job sheet for helpers prior to arrival

o. Update when helper return for transfer or repatriated

p. Print documents when required in office

q. Assist in any ad-hoc duties assigned

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Detect and analyse opportunities, targeting suitable organisations and target audiences to drive new business development that supports the overall company’s vision and sales strategy.
• Conduct needs analysis to identify pain points and determine possible solutions.
• Actively source for new leads either via cold calling or other means including networking and building relationships with prospects.
• Coordinate with the regional BDs or Client Solutions Managers in developing a solution based on the gathered requirement/s from a prospective client.
• Provide information and insights in the documents for submission to ensure they are correct, competitive and offer attractive solution for the client and submission is completed before the deadline.
• Share best practices, feedback, and suggestions for continuous improvement to meet or exceed targets and KPIs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any related field.
• Preferable with at least 10 years of working experience in cold calling and B2B sales management is required for this position.
• Proven hands-on experience on data mining, lead qualification and contact verification.
• Experience with Salesforce.com is a plus.
• Proficient in Microsoft Office.
• Able to handle multiple initiatives under pressure.
• Excellent verbal and written communication skills in English and the language of supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the most respected in the industry. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Data Operations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Department Overview

Data Operations is responsible for all aspects of portfolio data exchange and support – trade activity, pricing and position data. The group has both an operational and a strategic mandate to fulfill. This is accomplished through a location strategy that combines presence in strategic locations close to our client needs and the utilization of standardization, centralization and scale in our operational Centre of Excellence (CoE) locations.

Operational:

· Configuration & maintenance of electronic interfaces that exchange inbound/outbound data to/from Citco applications.

· Operational pre-processing to ensure integrity & completeness of client portfolios in Citco applications.

· Proactive monitoring of data flows end to end – data is an integral pre-cursor to Citco’s service to clients.

Strategic:

· Provide leadership in establishing standards & benchmark in the area of portfolio data interfaces - for Citco and the industry as a result.

· Collaborate with Citco Technology to analyze, develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.

Position Overview

The Risk Governance & Solutions (RGS) team is responsible for Interface Analytics publications, operational solutions, analysis and execution of risk mitigation plans and oversee the rollout of strategic initiatives. The Subject Matter Expert (SME) will be part of the RGS team and will be primarily responsible for coordinating and triaging deliverables aligned with the group’s strategic initiatives. Working with business and project teams across Citco and SMEs within Data Operations, the candidate will be responsible for leading, organizing, and controlling and reporting on initiatives. This will include creating documentation, identifying risk, tracking and delivery of new platforms and solutions.

The candidate is expected to develop a comprehensive understanding of the Data Operations value proposition in Citco’s service offering. Data Operations reach spans internal Operations & Client Services teams as well as our clients.

Main Job Functions/Responsibilities

· Develop and execute project management plans, preferably in accordance with PMI (PMP) methodologies.

· Project manage multiple initiatives that form part of the Data Operations strategic program. Particular emphasis on Scope, Communication, Scheduling and Stakeholder management.

· Governance of and reporting on projects in the strategic program to ensure transparency of current status, next steps and milestone tracking.

· Work with project teams to define tasks, timelines and identify resources for various projects.

· Act as a source of reference/SME on Project Management matters for team members within the Data Operations Team.

· Prepare and execute on the communication plan as it concerns platform rollouts and new tools.

· Risk reporting and trending analysis.

· Identify and develop process improvement opportunities.

· Maintain and optimize document repositories such as SharePoint, Confluence and others.

· Undertake and execute adhoc tasks delegated by Senior Management.

· Assist in adhoc projects that are delegated by Senior Management.

· Timely and regular completion of all administrative tasks required as part of the role.

Domain: Interface Operations; Project Management; SharePoint; Confluence; Data Flows; Operational Risk Management; Visual Management Boards (Qlik);

Personality Traits/Characteristics:

· Leads by example - a role model that positively influences team to achieve a high service quality experience for our clients.

· Promotes an environment that encourages pro-active resolution and root cause analysis.

· Passion for stakeholder management – clients, internal stakeholders and management team.

· Appreciation for risk management – measurement & mitigation through process & controls.

· Effectively navigate complexity.

Education & Experiences:

· Bachelor or master level degree in Information Systems or Business disciplines.

· 5+ years in financial services with an exposure to Operations mandatory.

· Natural flair for technology and its use as an enabler.

· Experience and success in stakeholder management will be a distinct advantage.

· Experience and success in a multi-cultural & global setting will be a distinct advantage.

· Exposure to team management an advantage.

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

Roles & Responsibilities

Duties and Responsibilities

• Handle incoming event enquiries via various channel including telephone, fax and email for the Catering Team.
• Assist to prepare proposal and send out contracts.
• Daily distribution of event orders to respective departments concerned.
• Assist to generate e.g.; labels, signage, checklist.....
• Establish and maintain appropriate filing system for all past events.
• Provides administrative support to all departments.
• Maintain and order department supplies as and when needed and within budget.
• Undertake any special assignments that may be assigned on an adhoc basis.

Personality and Competencies/Skills

• Hands-on experience in managing eCommerce catering ordering system
• Able to multi task and able to work under pressure in a fast-paced environment
• Great interpersonal and strong communication skills
• Exceptional keen eye for detail and critical thinker with problem solving skills
• Team player, able to work independently with minimal supervision
• Proficient in Microsoft Office (Outlook, Excel, Word)

Experience and Qualifications

• Minimum 1 years working experience in a relevant industry
• Diploma/Degree in any field of study

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.