As the point of contact and Lead for our global Learning & Development (L&D) agenda, this role is accountable for developing, executing, and maintaining the future L&D strategy and framework with the following job scope:

• Learning needs analysis (including interviews) with business leaders
• Strategy creation, implementation, and process ownership of global L&D framework
• Creation of global competency framework or skill foundation to drive L&D framework
• Skill assessment and/or skill mapping support for all employees globally
• Creation of global training catalogue
• Support creation of individual career development plans and selection of learning courses
• Support of training delivery and facilitation, if required in-house training courses in certain regions
• Vendor selection and management, including maintenance and strategic positioning of LMS
• Managing budget of future learning and training programs

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Wholesale Banknotes Sales

• Conduct sales and marketing calls to existing and prospective customers.
• Provide market advisory and pricing.
• Manage daily tasks in marketing, sales & trade execution.

Administration & Process

• Escalate any problems and issues with work processes to senior sales or Unit Head for resolutions.
• Assist the Unit Head in the developmental process of new product development.
• Assist the Unit Head in the daily administration requirements of the desk where applicable.
• Responsible to adhere to all guidelines, policies & limits.
• Responsible to upgrade technical competencies where applicable.

Compliance

• Responsible to be familiar with regulatory and compliance requirements of the business.
• To strictly adhere to all Regulatory & Compliance requirements for the business.

Client Relationship Management

• Assist to onboard of new clients, including conducting due diligence and ensuring compliance with regulatory requirements.
• Provide administrative and client service support
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.

Purpose and Scope of role :

To promote the success of the company by managing the Accounting operations, within a framework of prudent and effective controls, which enable risk to be assessed and managed through focus on Finances, Operations, People, Customers, Systems, Culture and Compliance in adherence to the company’s policy and procedures.

Manages a solid team by driving all the Accounting operations within the company, responsible for Reporting, Payable, Taxation, Capital Expenditure, Control and Compliance to accounting policies, Process Improvement and assisting the Accounting Manager / Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification. 
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets, Leases and other schedules for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis).
• Assist in information submission to statutory authorities for Payroll, GST, Corporation Tax and Statistic Dept.
• Contribute to the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Accounting Manager / Controller with miscellaneous projects and tasks.

People:

• Continually provide coaching and training to the team members
• Conduct timely 1:1 review and yearly employee performance evaluation.
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Support in recruiting, hiring, provide input to find new potential candidates for the accounting department
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support Accounting team to better serve internal customers

Compliance:

• Review company internal controls, specifically the Financial Process Control.
• Promote compliance diligently following all company policies and regulations and being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Ensure compliance with local laws and regulations.

Culture:

• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

• Expeditors’ Company Policies and Procedures
• Strong Accounting and Finance knowledge.
• Global Logistics Industry knowledge

Skills:

• Proficient in MS Office
• Strong organisational and analytical skills with an attention to the details.
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
• Proven leadership attitude and skills
• Ability to drive through change

Behaviours:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Professional appearance and attitude
• Reliable and accurate
• Being supportive of change
• Taking initiative and working in autonomy
• Being an advocate of Expeditors culture at all times
• Being approachable and proactive

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.  
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

The Business Development Intern will be supporting the APAC TV & Streaming Business Development team, and reporting to the VP, APAC Business Development in Singapore. In this role, you will be working closely with VP, Business Development and senior management to ideate and formulate new growth strategies for NBCUniversal’s APAC TV and Streaming businesses. You will also help to prepare strategic market analyses to identify potential areas of future growth across TV, film and streaming, including preparation of corporate profiles, strategic market analysis, updates on ongoing market trends and M&A activity.

Your responsibilities may span the following areas:

• Monitor and conduct research on competitive landscape and market trends across the media & entertainment sectors in APAC
• Perform quantitative and qualitative analysis of financial and operational data
• Assist in preparing business update presentations for Regional and Global Management

As an Electrical Project Engineer, you will play a crucial role in our project team. You will be responsible for designing, implementing, and overseeing electrical systems within our data centre construction team. You will work closely with a multidisciplinary team to ensure that all electrical engineering aspects of our projects are executed to the highest standards, within budget, and on schedule.

Key Responsibilities:

• Design and review electrical systems for data centers, including power distribution systesm, emergency backup systems, and energy efficiency measures, ensuring they meet all regulatory standards and requirements.
• Collaborate with the designers, other project engineers, construction managers, and local authorities to integrate electrical systems effectively within the project design.
• Supervise the installation, testing, and commissioning of electrical systems, ensuring compliance with design specifications and safety standards.
• Manage project timelines, budgets, and resources, identifying risks and developing mitigation strategies to ensure project success.
• Conduct site inspections and meetings with contractors and stakeholders to monitor progress and address any technical issues promptly.
• Stay abreast of the latest trends and technologies in electrical engineering and data centre construction to drive innovation and efficiency in our projects.
• Prepare and present technical reports, design proposals, and project updates to senior management and clients.
• Facilitate coordination meetings and communicate regularly with the project team and stakeholders, including client representatives, to report progress and resolve any electrical engineering issues.
• Ensure all project documentation is accurate and comprehensive, maintaining records of electrical designs, calculations, and as-built drawings.
• Ensure all electrical engineering work adheres to environmental policies and promotes sustainable practices.

As a Mechanical Project Engineer, you will play a crucial role in our project team. You will be responsible for designing, implementing, and overseeing mechanical systems within our data centre construction team. You will work closely with a multidisciplinary team to ensure that all mechanical engineering aspects of our projects are executed to the highest standards, within budget, and on schedule.

Key Responsibilities:

• Design and review mechanical systems for data centers, including HVAC, cooling systems, plumbing, and fire protection ensuring they meet all regulatory standards and requirements.
• Collaborate with the designers, other project engineers, construction managers, and local authorities to integrate mechanical systems effectively within the project design.
• Supervise the installation, testing, and commissioning of mechanical systems, ensuring compliance with design specifications and safety standards.
• Manage project timelines, budgets, and resources, identifying risks and developing mitigation strategies to ensure project success.
• Conduct site inspections and meetings with contractors and stakeholders to monitor progress and address any technical issues promptly.
• Stay abreast of the latest trends and technologies in mechanical engineering and data centre construction to drive innovation and efficiency in our projects.
• Prepare and present technical reports, design proposals, and project updates to senior management and clients.
• Ensure all mechanical engineering work adheres to environmental policies and promotes sustainable practices.

• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.  
• Senior technical resource may serve as technical advisor for team. 
• Provides specialized technical input to studies and design for staff's specific area of expertise. 
• Develops study and design procedures to facilitate high quality cost effective work by others. 
• Participates in interdisciplinary review of project deliverables. 
• Develops construction cost estimates and estimates of technical efforts for projects. 
• Uses expertise in all steps of completing discipline component of PS&E package. 
• Performs quality control review of design calculations or drawings. 
• Prepares technical specification sections. 
• Provides input to the development of engineering budget and schedule to meet requirements. 

Essential Duties and Responsibilities

• Lead development, implementation and execution of external strategies and messaging to communicate the Guardant Health story, building a positive reputation with key external stakeholders including investors.
• Collaborate with and advise senior leaders and functional groups including Investor Relations, Marketing, Clinical Development, Tech Development, Legal and Regulatory to ensure external corporate messaging is consistent and supports Guardant Health’s mission.
• Support development of messaging across Guardant Health product portfolio. Champion Guardant Health’s values internally and partner with the People Team to develop strategies & messaging that generates excitement for potential job candidates and current employees.
• Serve as a media spokesperson; build and maintain relationships with key reporters.
• Maintain expert knowledge of the competitive, scientific, technical, regulatory, and reimbursement landscape.
• Manage high-profile communication issues and crises.

Corporate Communications

• Develop and manage integrated strategic external and internal corporate communication programs and content that support company business goals by achieving appropriate positioning opportunities for Guardant Health, its products and programs, and supporting its desired image among key internal and external audiences.
• Lead the development and distribution of written and oral communication in order to deliver the company story to a wide variety of internal and external stakeholders.
• Drive relationship-building and engagement with media/influencers to generate frequent, positive coverage.
• Become a subject matter expert and passionate storyteller about Guardant Health and its mission.
• Plan the Editorial Calendar and report results of our media engagement.
• Support senior leaders with speaking engagements.
• Handle highly sensitive, confidential corporate communications, initiatives and projects and advise senior management on associated communication strategies and issues. Lead and manage communication strategy and execution during crises.
• Collaborate with finance, marketing, medical affairs, clinical development and regulatory to identify key messages and ensure accurate information is reflected in external corporate communications.
• Work closely with Marketing to develop programs that support and complement product marketing campaigns.
• Advance Guardant Health policy positions and messaging to ensure IR and PR communications vendors are positioned to engage stakeholders.
• Performs all other related duties as required.

Government Affairs

• Government Affairs internal and external engagement in relevant policy areas
• Drive development and execution of state and federal government affairs strategies designed to support Guardant Health’s core business strategies for current and future divisions.
• Monitor and anticipate state and federal legislative developments affecting Guardant Health and help strategically position the company to effectively engage.
• Build and maintain effective relationships with key country government officials in AMEA (ex-Japan).
• Identify and implement appropriate strategies with third-parties and coalitions to advocate for Guardant Health’s legislative positions
• Represent Guardant Health with key trade associations.
• Manage Guardant Health external consultants in AMEA (ex-Japan).
• Build and maintain relationships with internal partners, including Commercial, Medical Affairs, Market Access, Corporate Communications, and Patient Advocacy to execute our public policy strategies and achieve business goals
• Increase management and business unit understanding of and participation in the federal policymaking process. Collaborate with business units on critical issues, utilizing executives and internal experts to advance Guardant Health positions.

We’re now looking for a Sales Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa Tech’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is a sales leadership and management role accountable for driving event and digital sales through the current team, but also hiring top talent as the team grows. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Strategic planning and growth of the commerical success of Asia Tech x Singapore
• Manage a team of four salespeople
• Leading the commercial development of our child events; BroadcastAsia, CommunicAsia, Satellite Asia, Techxlr8 and InnovFest
• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Stakeholder management with key industry and government representatives
• Own the development of integrated sales strategies and plans, ensuring they are effectively communicated and executed by the wider team
• Create a best practice sales environment, driving sales efficiency and effectiveness, using company’s sales excellence framework & tools  
• Building and executing a plan for territories to retain and upsell clients, identifying needs to drive additional value, increasing total revenue per customer. Driving success through sales teams achieving and exceeding goals/KPIs  
• Proactively identifying new prospects and new business opportunities for the team
• Deep understanding of the competitive external market; understanding and staying current on trends impacting clients and customers 
• Reporting accurate personal and team-based forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities. 
• Identifying and participating in the development of new products, solutions, and target market prospects to secure high-value new business  
• Developing key account relationships, exploring and developing strategic account plans to identify opportunities to cross/upsell, involving internal specialists in the process to align with business and customer needs.  
• Fostering and leading internal partnerships, ensuring collaboration is driven with a customer focus. 

About the job

We want to fill this Systems Engineer position for IKEA Southeast Mexico based in Singapore. In this position, you will play a crucial role in driving and supporting our Business Applications operations and projects. You will be responsible for supporting systems such as Business Central, LS Retail, E-Commerce, and other systems. Your contributions will be instrumental in ensuring the efficiency and effectiveness of our business systems, facilitating smooth operations and contributing to the success of our organization.

Your assignment

As a Systems Engineer, your primary responsibility will be to strategize, implement, and maintain scalable, stable, compliant, and cost-effective applications that facilitate business growth and support ongoing operations. Key aspects of this role include:

• Providing Level 2 support to users through the service desk
• Conducting daily maintenance tasks for the backend and job operations of ERP and CRM systems.
• Supporting audit activities related to ERP systems to ensure compliance.
• Support release management and version control processes, including planning and facilitating Users Acceptance Tests (UAT) according to predefined requirements and test cases.
• Offering support to application vendors and coordinating technical meetings with operations and business team stakeholders.
• Taking responsibility for setting up and handing over applications to business end-users in accordance with standards, guidelines, and checklists.
• Creating and maintaining technical documentation and training materials for application systems.
• This role requires a comprehensive approach to IT application management, combining technical expertise with effective communication and collaboration skills to ensure the seamless functioning of business systems.

• Design, develop and implement full stack web applications using modern technologies.
• Collaborate with cross-functional teams to define project requirements and deliver high-quality software solutions.
• Write clean, efficient, and maintainable code.
• Handle end-to-end development, from concept to deployment and maintenance.
• Ensure optimal performance and scalability of applications.
• Stay up-to-date with industry trends and best practices in software development.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a Full Stack Engineer with a strong focus on TypeScript, and back-end technologies.
• Experience with CI/CD pipelines, automated testing, and deployment processes.
• Proficiency in AWS Cloud services and infrastructure management.
• Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.
• Excellent communication and teamwork skills. 

1. Assembling cakes according to flavour

2. Frost cakes according to their correct colour

3. Decorate cake and 3D cakes

4. Ensure cleanliness in your work station

You know you are suitable if:

1. You are efficient and productive

2. You have great work flow organisation

3. You are motivated and driven

4. You are meticulous and pay attention to the small details.

5. You know minimally basic english or terms relating to cakes

Specialise in:

Must have strong skillset for Dough for tart shells

Must have strong skillset for Dough for puff pastry

Good to have skillset for cakes

Roles and Responsibilities:

• As an SME on Temenos Core Banking and digital channels, from Analyse & design phase to post-live support.
• Capable of handling integral technical roles as part of large project teams, working with senior management within technology and business groups, vendors, and other relevant internal and external stakeholders.
• Take leadership of the appropriate areas of responsibility assigned and participate in the successful development and execution of testing, data migration, integration, cutover plans, and execution.
• Install custom enhancements, validate technical setup, and conduct necessary testing to ensure user acceptance and the global quality of the solution delivered.
• Participate in solution design and architecture discussions with clients and internal teams
• Assist with the migration strategy and migration developments.

Requirement

• Bachelor’s degree with a minimum of 8 years of experience in Temenos T24 Software technical consultancy, expert services, and ideally in a financial industry.
• Experience and a proven track record in the end-to-end implementation of T24 Core Banking Transformation or Wealth Suite projects with hands-on T24 architecture design will be highly preferred.
• Hands on experience in deployment activities, API design, Events Hub and vulnerability assessment
• Familiarity in Data Migration, Cloud Architecture, and<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Temenos T24 SME Project management Methodologies

The Operations Executive supports our Retail Operations teams provide operational related support on a day-to-day basis to ensure smooth operations.

Responsibilities

• Provide administrative support to Operations Management and Sales teams to ensure smooth day-to-day retail operations
• Be aware of store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Inventory management – support regular stock take as planned by Management to meet Licensing requirements.
• Provide administrative support in new stores opening and closing, new products launches and events.
• Ensure implementation of standards for BOH, ensuring, organization, general health and safety best practices are adhere to for all stores.
• To act as a liaison to process and update Brand Ambassadors details not limited to rostering consolidation & sales data sharing to Agencies. Maintaining of positive relationship with external vendors & agencies.
• Application of Airport passes for Vendors & external parties.
• Manage and upkeep inventory supplies to support Operations such as sourcing and ordering of stationery, packing materials, equipment, and all other ad hoc operations necessities.
• Identify improvement opportunities and communicate suggestions to management to drive operational & cost efficiency.
• Responsible for managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
• To work with other internal stakeholders and legal department to ensure contractual obligations are met to the best interest of the Organization.
• Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
• Responsible to take charge of all operational permit clearance and renewal for smooth operations.
• Ensure all administrative matters not limited to invoices & payments are made before deadlines.
• Scheduling of operations meetings, sending invites & facilitating of booking of venues.
• Compilations of reports, presentation for internal meetings.
• Collaborate productively and respectfully with team members.
• Adhere to company retail standards, operation procedure, customs compliance and related policy.
• Any other ad-hoc assignments assigned by Managers to meet the organization & business needs.
• The above job function are subjected to changes if deemed necessary based on the organization & business needs.

Requirements

• Diploma / Degree in relevant discipline
• 2-3 years related Operations Administrative experience from FMCG Retail / Travel Retail industry
• Competent in Microsoft Office Suites and proficiency in Excel (Formula, Pivot Table, Power Pivot, Data Management, Powerpoint for presentation and Power BI for Data presentation (not mandatory but a bonus).
• Must have the ability to create template from scratch
• Adaptability is paramount. Requires an innate ability to navigate & take on new situations and challenges with agility & accuracy.

Job Description & Requirements

SALARY DEPENDS ON THE FOLLOWING:

1) NUMBER OF YEARS OF EXPERIENCE

JOB REQUIREMENTS:

To provide safe and secure environment for children to feel comfortable

· To undertake the teaching and care of a class to ensure high quality learning or care takes place.

· To maintain professional dialogue with colleagues concerning the children, parents other colleagues and the school.

· To assist in all aspects of classroom management.

· To assist and to observe and use a variety of methods to record children’s holistic development. Keep appropriate records of achievement for each child in class and provide individual child’s portfolios/reports.

· To build positive links between yourself and parents of children under your care.

. Team player/ Positive Attitude

· Possess good interpersonal and communication skills

· Have a passion for children

· Able to work well as in a team

CHINESE LANGUAGE OR ENGLISH LANGUAGE

Job Requirements:

· Must possess at least one of the following Early Childhood certification:-

Fundamental certificate in Early Childhood

· Good communication and interpersonal skills

· Fresh graduates are welcome

· Able to commence work soon is preferred.

Please call - Cecilia (90690910) or email to [email protected]

Looking for Part-time Violin/ Drum Teachers.

(can teach as minimum as one day per week)

Please include in your resume your:

• Music qualifications (ABRSM/ Trinity/ LCM/ Rockschool/ or equivalent)
• Language(s) spoken
• Personal contact info
• Current availability for work

Please send in your resume to [email protected] or contact directly at 8689 2054 (whatsapp) to schedule for an interview session.

(School is located in East area, nearby Pasir Ris mrt station)*

Job Summary

Thales is seeking suitable candidate for the position of Engineer (System Security).

You will be looking after the governance of the infrastructure and systems for mission-critical Command and Control (C2) system that Thales Solutions Asia (TSA) have developed for government agency. You will be part of a team to manage the security of system, to ensure the system adhere to the security policies, and is well protected from any threats, risks or exploits.

Job Duties

Provide security expertise and management services to support Authority in activities such as:

• Internal / external audits (IM8, Cybersecurity, etc)
• Policies compliance (IM8, Cybersecurity, etc), work with vendor on:
• Disaster Recovery (DR) and Business Continuity Planning (BCP):
• ICT/Threat Risk Assessments (TRA)
• Monthly reviews of privileged accounts and non-privileged account, disable inactive accounts
• Seek security waivers (IM8, Cybersecurity Act, Circulars etc)
• Circulate security notifications/alerts to vendors and ensure status updates too all stakeholders including cybersecurity centre
• Security monitoring/tracking:

-     Monitor alerts from SOC

-     Update stakeholders regarding SOC alerts

-     Review compliance reports with vendors to ensure that system is compliant

-     Manage, track and update any security incidents/ issues to all stakeholders

-     Review Incident Report (if any)

• Patching:

-     Ensure patches are tested and verified before seeking approval for patching downtime

-     Communicate system downtime to all stakeholders

-     Ensure system availability after patching is completed

• Obsolescence management for software licenses, hardware, operating systems and certificates
• Security enhancement/ integration
• Support the submission of security clearance for related vendors
• Perform other related duties as assigned or requested

Job Requirements

• Working hours will be 0830 hrs to 1800 hrs (for Monday to Thursday) and 0830 hrs to 1730hrs (for Friday), excluding weekends and Public Holidays
• Outside of working hours, to provide online support via emails and group chats when required based on the priority and severity of issues related to the system
• Able to cope in a highly pressured fast-paced environment
• Prior working experience in cyber security and vulnerability management is preferred
• Strong knowledge of security principles, best practices, and industry standards, such as NIST, ISO 27001, and CIS Critical Security Controls
• Able to understand security posture of systems
• Prior working experience in Project Management is a plus point
• Able to understand the system and software architecture, and user operations environment
• Willingness to pick up any new technologies

Education

Diploma or Bachelor’s Degree in Cybersecurity/ InfoSec/ Information Technology / Information Systems / Business IT or its equivalent

Relevant professional certifications, such as CISSP, CISM, CEH, or other security certifications

Experience

Minimally 3-5 years of experience in cybersecurity and supporting mission critical systems with very stringent SLA e.g. 99.9%

Well-versed in cybersecurity best practices and establishing of its policies

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices

[What you will be working on]

You will be part of a small but dynamic team within EDB’s Brand, Marketing and Communications division, focused on public communications to enhance EDB’s corporate reputation, positively shape perceptions of industries that EDB nurtures, and convey to local audiences the impact of EDB’s work on the Singapore economy and jobs. You will craft content and implement ideas for amplifying EDB’s work across a range of social media platforms to generate brand visibility and marketing leads, and also to drive audience growth and community engagement in Singapore and globally.

Responsibilities

• Develop and execute channel-specific strategies for LinkedIn, Instagram, Facebook and YouTube

• Write effective social posts/ads in an authentic voice for EDB that grab attention and engage platform users.

• Create social content across static and animated formats including carousel posts, document ads and short-form videos (IG Reels, IG Stories)

• Run social media campaigns to build an engaged community and nurture brand ambassadors

• Provide onsite support at events including capturing video content

• Ensure that daily operations run smoothly, including managing the social media calendar; scheduling posts using social media management tools; ensuring the final published posts are properly rendered within each platform’s specifications; and community management

• Test, measure, and improve the effectiveness of social content, recommending creative iterations to optimise performance and help achieve business goals

• Social media reporting and competitive analysis

• Stakeholder and agency management

[What we are looking for]

To meet the challenges of this role, you must have/be: 

• At least 3 years of B2B marketing experience, with an understanding of integrated campaign planning across channels

• Strong interest in social media, with excellent writing skills

• Experience in content creation, creative design and experience running campaigns across different platforms

• Knowledge and experience with video content creation, including writing, producing, and editing video productions using software such as Premiere Pro and CapCut

• Experience with social media management and analytics tools such as Sprinklr and Adobe Analytics

• Committed to excellence in project execution and adept at managing priorities and timelines

We welcome applications from Singaporeans and will review these on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of their application date.