Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking an experienced IT Operations & App Support Specialist to join our team. In this role, you will be responsible for assisting in the testing of websites, new products, and apps, including quality assurance of these products, as well as managing and troubleshooting software bugs. You will work closely with the Business Tech solutions team and the IT department to ensure that our products are of the highest quality and meet our customers' needs.

KEY RESPONSIBILITIES:

• Test websites, new products, and apps to ensure that they are of high quality and meet our customers' needs.
• Test ecommerce website and app functionality, identify issues, and ensure the site meets our customers' needs.
• Collaborate with the Business Tech solutions team to identify, troubleshoot, and resolve software bugs.
• Assist in the development and execution of testing plans and scripts.
• Provide end-user support for our products and services, including troubleshooting technical issues and answering questions.
• Prepare reports detailing software bugs, testing results, and other relevant information to communicate findings to the team.
• Ensure that our products are compliant with industry standards and regulations.
• Stay up-to-date with the latest trends and technologies in software development and testing.

KEY REQUIREMENTS:

• Dip or Bachelor's degree in computer science, software engineering, or a related field preferred.
• 2+ years of experience in IT operations or app support.
• Experience with software testing and quality assurance.
• Experience with UI/UX design and testing.
• Proficiency in software testing tools and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and project management skills.

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Job Title: IDM L3 Support Analyst

Role: Production Support Analyst

Job Requisition Number: JR27924

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: JAVA, Python, OIM ,Linux scripting

Key Responsibilities

l Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardized format.

l Developing custom BI reports

l Create and generate Linux scripts based on the client requirements

l Support day-to-day functional and business technology support including incident and problem management, root cause analysis.

l Expected to drive improvements through influence and strong relationships with managers in other teams.

l Collaborate well with stakeholders, application, business, infrastructure, security, and operations to continuously improve the stability of applications

l Correlate events across multiple systems to proactively surface and resolve deep, underlying issues

l Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.

l Work with level 1 and Level 2 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

l Developing customer-facing support documentation, when appropriate, to summarize common support issues.

l Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.

Key Requirements

l 5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation.

l Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.

l Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting

l Working knowledge of Java Scripts, WebLogic, JBOSS, API’s

l Excellent troubleshooting skills

l Networking infrastructure - Proxies, Load balancers, Firewalls, SSL

l Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters

l Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher

l Excellent Communication - both verbal and written; support is conducted via web-based ticketing system and over web conferencing

l Demonstrable collaboration and teamwork skills

l Ability to be a good listener; identifying key information in order to reproduce a customer’s problem remotely

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

About The Company

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking an Executive/Senior Executive of Marketing Communications to join their ever-growing team in Singapore.

Your Future Role

• Employ the use of data analytics and drive impact at scale through actionable insights to improve business performance.
• Work closely with existing partners, actively source potential partners to grow the loyalty partnership eco-system.
• Collaborate with mall tenants through discussions and potential collaborations using the internal communication platform; perform platform training (Voucher Acceptance, Rewards, Flash Sale etc.) to tenants.
• Drive effective engagement with members via communication channels such as eDM, website, in-app notification and other digital touchpoints, exclusive members events, gamification and any other value-added services or new initiatives.
• Source and create content for internal channels (e-letters, employee communication sessions) across regions, that authentically showcases our brand DNA, culture and people for employee engagement.

Requirements

• At least 2 years’ experience in Marketing / Digital Communications in the retail / hospitality / tourism industry, with a passion for data and communications or at least 2 years experience managing loyal programme
• Experience in driving partnerships or demonstrated success in customer relationship management from acquisition, conversion to retention.
• Independent and pro-active individual with ability to manage multiple stakeholders and partners, cross-collaborate and multi-task.
• Knowledge in MS Office (Excel and Powerpoint), Business Intelligence tools (eg Microstrategy, Tableau, Power BI, Google Analytics) is a plus.
• Knowledge of various aspects of digital marketing, including SEO, social media marketing, email marketing, marketing automation, and digital marketing analytics tools such as Google Analytics is a plus.

EA Licence: 17C8713

Hiring of Recruitment Executives to join a growing team of dedicated recruiters specialising in the recruitment and placement of live-in caregivers / eldercare helpers for households. If you are dynamic and organised, have a passion for interaction with people, join our team of like-minded professionals.

Xedge Resource is a specialised healthcare recruitment agency
focusing in the recruitment and placement of:

• Nurses and Allied Health professionals
  for Institutions in Singapore and regionally and
• Trained, Skillful and Experienced Live-In Caregivers / Eldercare Helpers / Private Nurses for Singapore's households

Roles:

• Source / sceeen candidates for the appropriate qualification, skills and experience
• Understand the needs of the employers and match suitable candidates
• Manage the logistics / on-boarding of the candidates including the necessary administrative work
• Manage relationship with our customers and candidates

Requirements:

• Preferably has experience in the healthcare sector or caregiver / domestic helper sector.
• Attained the Certificate for Employment Intermediaries (CEI- Basic).
• Independent and sales-oriented
• Good interpersonal and communication skills
• Enjoy interacting with people
• Basic proficiency in Microsoft Office

Benefits:

• Attractive remuneration package - Basic + Incentives
• Flexible schedule
• 5- Day work week (might include a Sat or Sun)
• Medical and dental benefits
• Central workplace (near 3 MRT stations)

Interested and Eligible candidates please send in your CVs / Resumes for review. Shortlisted candidates will be contacted soonest.

Website:http://www.xedgeresource.com

Facebook:facebook.com/xedgesg

Brought to you by: Xedge Resource Singapore (EA 09C3871)

Database Engineer

1. Job Scope:

1. Populate the static/dynamic data (DML).

2. Collaborating with team to better meet project needs.

3. Troubleshooting system issues and resolving errors.

4. Reports template requirement gathering and design.

1. Requirements:

1. Diploma/Degree of Computer Engineering or Information Technology

2. Minimum 2 years of working experience on SQL commands.

3. Experience in Ms Excel Macro, Vlookup and VBscript.

4. Experience in create database functions, stored procedure, views and trigger.

5. Basic knowledge on crystal report.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description :-

• The role will mainly manage KRIs and tech debt amongst other risk tasks
• Risk Identification: Identify and define Key Risk Indicators (KRIs) relevant to the organization's objectives and risk appetite
• Data Collection and Analysis: Collect and analyze data to determine the current status of key risk indicators, ensuring accuracy and relevance
• Monitoring and Reporting: Continuously monitor KRIs and provide regular reports to management, highlighting emerging risks and trends
• Risk Assessment: Assess the significance of deviations from established risk thresholds and escalate issues as necessary
• Communication: Effectively communicate risk insights to stakeholders, including executives and department heads
• Risk Mitigation Strategies: Collaborate with risk owners to develop and implement strategies for mitigating identified risks
• Policy Development: Contribute to the development and enhancement of risk management policies and procedures
• Regulatory Compliance: Stay informed about relevant regulations and ensure that the organization's risk management practices align with legal requirements
• Technology Utilization: Leverage technology tools for efficient KRI monitoring and reporting.

Required Skills :-

• Risk Management: Strong understanding of risk management principles and methodologies
• Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators
• Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences
• Collaboration: Ability to collaborate with cross-functional teams and influence decision-making related to risk management
• Problem-Solving: Strong problem-solving skills to address emerging risks and develop effective mitigation strategies
• Regulatory Knowledge: Familiarity with relevant industry regulations and compliance requirements
• Technology Proficiency: Competence in using risk management software and data analytics tools
• Attention to Detail: Meticulous attention to detail to ensure accuracy in risk data and reporting
• Adaptability: Ability to adapt to changing risk landscapes and implement proactive measures
• This role involves a combination of technical skills, strategic thinking, and effective communication to ensure the organization is equipped to manage its key risks.

Attachment Description

The trainee should be able to do market research to detect price trends and future availability of materials and goods; locate vendors; negotiate prices; prepare requisitions and purchase orders; and keep purchase records.

Specific Responsibilities

1. Creating and putting in place purchasing strategy.

2. Managing daily purchasing activities, overseeing employees, and assigning duties.

3. Managing supplier relationships and negotiating contracts, prices, and schedules, among other things.

4. Keeping the supplier database, purchase records, and related documents up to date.

5. Working with inventory control to determine and manage inventory requirements.

6. Managing the upkeep of office and manufacturing equipment and machines.

7. Assuring that all items purchased fulfill the necessary quality standards and requirements.

8. Creating cost estimates and budget management.

9. Efforts are being made to improve buying systems and processes.

10. Orienting new staff to the purchase process and the purchasing system.

Technical Skills and Competencies

1. Market research

2. Inventory and supply chain management

3. Strong communication, planning and organizational skills

4. Purchasing Management

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.

• Collaborate with cross-disciplinary teams to ensure all contracts are renewed on time

• Create Purchase Orders on time

• Validate all invoices, ensure all invoices are paid on time

• Ensure all queries from finance controllers, procurement team, tax team, technology team are answered satisfactorily

• Analyze spend data to identify trends

• Collaboration with internal stakeholders, business users and application teams

• Identify risks early and work to mitigate risks

Requirements:

• Degree or Diploma

• Ability to work independently without supervision.

• Able to handle important stakeholders and manage expectations.

• Self-motivated team player with strong analytical skills is a must.

• Strong organizational skills

• Able to recognize potential financial problems, engage early to ensure smooth contracting process.

• Strong in Microsoft Excel, knows Pivot tables. Strong in Microsoft PowerPoint and the rest of MS suite of software.

Responsibilities:

• Coordination of Annual or Bi-Annual screening (Drug Test, Audiometric, SATA, etc)

• Assist in ordering and issuance of uniforms/safety shoes/ PPE upon onboarding

• Submit e-invoices online and Issuance of Purchase Orders

• Coordinate with respective department on security clearance and access matters

• P-File update & Record – New Hires / Resignees

• Time Event –Closing dates, ETC manual time in/out recording and all other related

• To provide day-to-day support in broad-spectrum HR and Administrative functions

• To assist in the collation of employment documentation (e.g., contract, appraisals, letters)

• Providing guidance to staff on HR systems

• Work pass matters (New applications, renewals, cancellation)

• Maintenance of Company’s property – e.g., office/ computer equipment, communications infrastructure, car park allocations etc.

• Manage and order stationery supplies

• Data Entry, Filing, and Document Organisation

• Assist in the organizing of various company activities, team building, employee care, etc.

• Attend to HR queries from employees and escalate (if necessary)

• Any other ad-hoc duties as assigned

Requirements:

• Diploma/Certificate in Administrative or equivalent

• Minimum 2 years of experience as Administrative role

• Possess knowledge on Singapore Employment Act and MOM work pass requirements

• Result-oriented person who is organized, meticulous, resourceful, and with good problem-solving skills

• Good interpersonal and communication skills

• Positive approach to work with the ability to work independently and coordinate well across all levels in a fast-paced environment

• Computer literacy, adaptable, and a strong sense of commitment towards work

• Able to start immediately or on short notice will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outlet Manager

You will be reporting exclusively to the Directors and your duties and responsibilities shall include, but not be limited to;

● As the most senior service team leader you will be partnering with the owners to lead the business into the future

● You will be responsible for the overall Food & Beverage operations

● You will be expected to work with Directors to identify the right team players and train them for the opening team

● You will be required to offer superlative hospitality and it is your responsibility to put in practice the training, development and mentorship for this critical part of the operations service staff that provides unparalleled hospitality for every guest

● Build an inclusive culture of leadership and personal integrity by ensuring excellent service standards, communication, and education

● Build a high performance team that are driven and motivated to perform their personal best and in turn their best for the business

● Endlessly look for opportunities to build the business with initiatives that inspire our guests and team leaders

● KPI’s will be set and will include meeting revenue and profit objectives, assessing guest review levels against set goals, meeting set length of service of floor staff tenure levels and staff turnover %, meeting staff performance criteria including maximizing staff satisfaction and career development.

Your responsibilities as Tax Manager are as follows:

1. Work in the role of team leader on tax related matter under the supervision of directors to ensure that these assignments are executed based on the relevant professional requirements and on a timely basis.
2. Provide guidance and supervise the work of junior colleagues on the preparation of clients’ tax computations and tax returns.
3. Develop and maintain professional relationships with clients.
4. Advise clients on corporate tax, GST and personal tax matters.
5. Provide comprehensive and effective tax compliance and advisory services to clients across a wide range of industries.
6. Assist in training and technical matters of the firm.
7. Assist the administrative functions of client portfolio management.

Requirements:

1. Degree/ Diploma in Accountancy or Tax qualification or a professional qualification.
2. Proactive, committed and a team player.
3. Minimum 5 years relevant experience in a public accounting firm.
4. Good communication & interpersonal skills.
5. Able to perform under pressure.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.

Primary Job Function:

• Responsible for EPD APAC cash flow management (balance sheet, cash flow) by running accurate reporting and RLBE/annual planning process, best practice sharing, accurate financial forecast, timely risk analysis, scenarios and contingency plans to meet the area’s financial targets.
• Partner with Regional Finance Director APAC and key stakeholders on strategic projects such as: L&A deals, business structure, divestments, supporting the key transformational projects across EPD.
• Partner with Regional Finance Director APAC / APAC DVP and APAC Region GMs/key function heads to analyse the full financial impact of strategic and tactical initiatives and provide analytical insights on top and bottom-line growth and trend lines, analyse variances vs. various financial benchmarks.
• Responsible for managing and coordinating finance projects and initiatives across APAC.
• Provide Analytics to support Business Discussions with different stakeholders and SLT.
• Set up ROI and Measurement metrics for activities.
• Project Management and follow ups.
• Create Dashboard to better understand and drive the business.
• Set up and manage reviews with stakeholders to ensure successful implementation of projects.

Major Responsibilities:

• Exercise proper controllership responsibilities, including revenue recognition, channel inventory, AR/Aging and balance sheet reviews, affiliate DSO/DOH/cash flow control and improvement, management of returns, obsolescence, reserves and accruals.
• Assess and challenge all departmental processes with an eye towards innovation and operational excellence.
• Consults with key stakeholders to develop project requirements; tracks performance to project plans and executes on final project delivery.
• Lead role in project management of all finance projects across the APAC enabling efficient and structured execution of the projects.
• Develops and identifies “Best Practices” and ensure adoption across APAC.
• Establishes understanding, buy-in and commitment to finance strategy across regional and local organization to successfully drive and lead the projects.
• Initiates and leads globally launched finance projects & initiatives.

Requirements:

• Bachelor’s degree in Finance, Business Admiration, accounting or equivalent. A MBA from a reputed instituted would be preferred.
• Minimum 10 years of related experience in Finance required, preferably in fast-moving environment or pharmaceutical industry
• Prior experience in emerging markets is a plus.
• Relevant experience at the country and regional level in managerial positions preferred
• Excellent analytical skills and attention to detail
• Strategic conceptualization and articulation skills. Ability to translate concepts into tangible results
• Ability to effectively communicate and influence in a matrix and at Sr. Management level
• Problem solving skills, business acumen, industry knowledge and project management skills
• Data analytics and quantitative skills
• Accountability for delivering high quality results
• Cultural adaptability and emotional intelligence
• Strong business partnering mindset
• Strong communication skills

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Our client, an international insurance company in Singapore is looking for candidates to join their expanding business as a Telemarketing Specialist.

Job Profile Summary:

This individual will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers.

Key Responsibilities:

· Collect customer information as needed to serve client and close sales

· Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

· Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration

· Correspond with customers through phone, e-mails, fax and/ or other electronic communications

The ideal candidate will possess the following:

· Diploma/Degree in Business or related fields of study

· A minimum 2 years of related work experience

· Relevant experience in telemarketing with track record in sales is a plus

· Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

About the job

Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in ensuring that customers’ issues are handled efficiently and with empathy.

Your assignment

• To provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
• Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
• Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
• Ensure the correct orders are handed over to customers at the merchandise pick-up point
• Support in back-office duties such as oversold cases, issues with transport provider billings and open customer cases logged in Customer relations management system
• Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
• Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Your profile

• Minimum 3 to 5 years of working experience in a fast-paced customer service / retail/ hospitality industry
• Has the ability to take initiative and possess a strong sense of responsibility
• Solution-oriented and make well-considered decisions
• Demonstrates strong resilience and is a good team player
• Passionate about customer service and embodies a warm and engaging personality
• Analytical with strong interpersonal and communication skills
• Able to commit to working on retail shifts, including weekends and public holidays

You will be working from our Singapore office and with the team consisting of around 23 people from different backgrounds. You will be responsible for the financial administration and reporting of one or more entities within the Boskalis Group.

Your responsibilities as a Senior Accountant:

• Maintain full set of accounts (AR, AP & GL).
• Prepare periodic and ad-hoc financial/management reports.
• Prepare periodic reporting packages to Head Office.
• Prepare forecast and annual budget.
• Liaise with tax agent for the preparation and submission of tax return.
• Lead audit process and liaise with auditors.
• Preparation of annual financial statements.
• Ad-hoc assignments and projects when required.

Your qualities:
You can make your mark as a senior accountant if you have:

• A Bachelor’s Degree / Professional Degree in Finance / Accountancy or equivalent is preferred.
• Minimum 3 years of related working experience.
• Good knowledge in Singapore FRS, taxation and GST.
• Good command of English (written and spoken).
• Proficient in Microsoft Office especially in Microsoft Excel.
• Able to perform under work pressure and deadline.
• Intrinsically motivated and adaptable, with a proactive approach to problem solving.
• Results and action-oriented, tenacity, resilience, and compassion.

Are you ready to kickstart your career with a company that values and invests in its talent? Join Bosch as a Technical Sales Engineer under the Graduate Specialist Program (GSP).

The Bosch GSP (short for Graduate Specialist Program), is an exclusive program which develops highly qualified young professionals to assume specialist responsibility, pathing them for corporate success. During this 18-months program you will engage in diverse training opportunities and be enrolled in an established mentoring system with our experienced leaders.

You will be part of the diverse talented team in shaping the Industry 4.0 landscape of Bosch Rexroth ASEAN & Oceania. Together with the team, you drive the digital transformation of a conventional business and deliver high performance solutions to our customers.

Job Description:

• To develop compelling technical sales proposals tailored to meet customers' hydraulic project, product, and service requirements.
• Conduct pre-sales activities, analyze customer's technical needs, and suggest innovative solutions.
• Collaborate with project and service teams during post-sales activities to ensure seamless project execution and commissioning.
• Able to work independently with limited supervision, demonstrating a keen awareness of the dependencies within the organization
• Strike a good balance between technical proficiency and sales acumen,
• Manage existing customer and develop new potential opportunities through building and promoting strong, long-lasting customer relationships by understanding their needs
• Develop new potential opportunities and stay updated on industry trends

Team Summary

The Products and Solutions team is responsible for developing product strategy, providing the thought leadership and long-term design for the growth of credit, debit and prepaid products across the market. This includes Issuer Engagement, Benefits & CVP, Digital Deployment and Digital Solutioning for Visa Solutions in market.

This team is a critical function tasked with driving the use of Visa credentials and solutions across existing and new clients in the market. In addition, the Products and Solutions team also serve as key influencers of the broader payments strategy in the market that helps drive innovation and growth in the large ecosystem.

What a Head of Products and Solutions does at Visa:

The Head of Products and Solutions, Singapore and Brunei will be responsible to lead the Singapore and Brunei product team, working closely with the Country Manager. The position will have significant interaction with all the major geography-based functions (Marketing, Merchants Sales and Solutions, Government Relations etc.) as well as Visa Singapore-based executives, across Digital Solutions, Data Solutions, Core Solutions as well functions like Merchant Sales and Solutions, Corporate Strategy and Marketing.

The primary responsibilities of the Head of Products and Solutions, Singapore and Brunei would include

• Develop, deliver and activate product strategies
• Establish and enhance pipeline of product enhancements, developments and acceleration plans
• Launch new product initiatives on time, within budget and across multiple clients
• Manage the Core Product category to grow share and usage of Visa credentials across Consumer and Commercial segments
• Manage and meet financial performance indicators for Visa core products in Singapore and Brunei including revenue targets, operating expense budgets.
• Manage and meet business metric performance for Visa core products in Singapore and Brunei, including CIF, payment volume, transaction volume and international cash
• Lead a team of innovative and engaged individuals focused on delivering best in class products to address local customer preference and anticipated needs.

Why this is important to Visa

This role is responsible for driving the growth and expansion of Visa solutions in Singapore and Brunei – this includes direct revenue goals as well as product penetration and ecosystem development goals. The Head of Products and Solutions in a market will act as a key influencer in the country leadership team and act as a key advisor to clients in the market.

Projects you will be a part of:

As Head of Products and Solutions for Singapore and Brunei, the successful candidate will be working on

•       Building and scaling Visa’s solutions

•       Accelerating the growth of Visa Solutions with banks in Singapore and Brunei

•       Introducing, enabling and expanding the use of Visa’s new products and solutions (including new acquisitions) in the market to drive direct and indirect revenue

•       Regularly interfacing with key payment ecosystem leaders – including issuers, merchants, regulatory bodies and industry experts

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

Primary Responsibilities:

The Director of IT is responsible for the following task but not limited to the below:

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.
• Assist and support the hotel’s strategic plan implementation.

The Stewarding Supervisor is responsible for maintaining the cleanliness and quality of all F&B and kitchen equipment and areas so that all guests will enjoy a safe and wonderful dining experience and kitchen hygiene standards are met, through active supervision of the Steward Attendant and with the commitment to complete the job well.

Primary Responsibilities

Maintains the Cleanliness and Quality of Food & Beverage and Kitchen Operation Equipment

• Allocation of daily task to Steward Attendant, work with close supervision.
• Efficiency of work in dish wash and kitchen equipment.
• Takes ownership of all OE, kitchen, Hotel equipment.
• Operation checks to ensure work flow are in order and hygiene standards are met with expectations.
• Works closely with both the F&B and Culinary teams to build a strong collaboration between various teams.
• Timeliness of dish cleaning, returning dish for reuse during high business turnover.
• Ensures all wash equipment are clean and sanitised.
• Makes sure of proper handling of all OE so as to avoid or minimise breakage.
• Ensures that all OE are sufficient during meal operation.

Maintains the Cleanliness and Safety of the Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, co-ordinates with Night Cleaning Contactor to follow up for any unclean areas and equipment , assists the Assistant Executive Steward to inspect the cleanliness of the kitchen twice a week.
• Checks the functional operation of each Dish Wash Machine, co-ordinates and follows up with Engineering and chemical technician for any faulty issues.
• Co-ordinates with the collection of the garbage in the kitchen and check on the recycle process.
• Maintains that the kitchen floor is clean and dry at all time , also look out for any potential safety hazard issue and tries to eliminate it immediately, Should it not be successful, to notify the Assistant Executive Steward and ask for advice.
• Sanitation of all OE are critical according to the kitchen’s hygiene standard.
• Must update all HACCP check-list and documentation on a daily basis.
• Be involved in all the kitchen walk through.

Supervisor of the Stewarding Team

• Must have strong leadership and interpersonal skill.
• Must be able to lead the team at all time.
• Induction and training of Steward Attendant in technical skill and process as outlined in the keys to success manuals.
• Must be the team OJT Trainer.
• Assists the team to meet with the hotel’s grooming requirement and have good personal hygiene practice.
• Coaches Steward Attendant to constantly improve or maintain performance, gives guidance where performance is below expectation.
• Oversees the provision of operation supplies, cleaning equipment, and chemicals.
• Assists the Management to control the expenditure and cost within the budget (OT / CL / Supply).
• Actively involves with the Hotel recycle program.
• Offers support when situation require.
• Competency in the yearly internal and external hygiene audit (departmental goal).
• To have some Store Management skills (OE Storeroom/Chemical Storeroom/Cleaning supply Storeroom).
• Assists the management to build a friendly and heartist working environment.
• Constantly find ways and means to make improvements for the team.
• As one of the leader in the team, you must always lead by example.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Participates in departmental leadership activities as a member of the team and continually conducts training for the team member.
• Follows Hotel and Departmental guidelines to lead the team.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Understands emergency procedure , health and safety requirement
• Ensures that safe work practice is followed including emergency procedures.
• Must be certified with (Occupational First Aid Course).
• Actively involves with Hotel Emergency Evacuation Exercise (CERT).
• Maintains collaborative working relationships with colleagues and supervisor/manager.
• Must be able to accomplish on time any assignment given by the management.
• Actively involved with Hotel activity.

As a Data Analyst, you will collect and analyze data to identify trends and provide the team and Management with valuable information that they can use to improve operational and businesses practices and trends.

Your main duties include identifying, gathering, analyzing data and making their insights accessible to the company through easy-to-understand graphs, charts, tables and reports. From time to time, you may also be required to assist the IT Engineer in supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.

It is expected that the candidate has a very fine eye for detail, experience as a Data Analyst, and a deep understanding of the popular data analysis tools and databases.

A successful Data Analyst must be detail-oriented, proactive, and have a strong Emotional Quotient (EQ) to manage and resolve conflicts. To quickly establish trust and confidence in their abilities, the individual will work collaboratively, and must be able to communicate effectively with the Client, Fortis Construction Pte. Ltd. team, subcontractors of all tiers, as well as the equipment vendors and their agents. 

Responsibilities Specific to the Role:

• Develops and manages data dictionaries and documentation of data reporting standards
• Build dashboards and reports to visualize and interpret business data in supporting business decision making
• Collaborate effectively on team projects and work autonomously on individual work as appropriate
• Assist IT Engineer to provide IT support by monitoring and maintaining the company computer systems, installs and configures hardware and software, and solves technical problems

• Develop and achieve the revenue targets for Network Products Value-Added by working with sales, product and client services team in various AP markets.
• Assess the feasibility of new products and solutions for rollout into the Asia Pacific markets and provide regional and global colleagues with local market requirements and customizations that will influence the global product roadmap.
• Manage execution of new implementations with key clients and subsequent post implementation optimizations in collaboration with other functions including client contracts, renewals and billing etc. 
• Execute on all pre-and post-sales engagement, which will include evaluating potential product client opportunities, creating client prioritization pipeline and deploying sales plans. 
• Work with regional stakeholders, global product owners and cross-functional teams (e.g., Account Executives, in-market Product team, Risk team, Visa Consulting and Analytics, Merchant Sales and Acquiring) to develop and prioritize enhancements for existing products, develop go-to-market and commercialization plan for new products.

Projects you will be a part of:

• Engage clients to gain an understanding of their payments processing-related business needs. Identify or collaboratively ideate solutions and recommendations to address their challenges using Visa’s existing products or potentially new innovative solutions.
• Develop revenue targets that drive the adoption of these products in the Asia Pacific markets in partnership with the local client account executives, regional and global product owners, and other stakeholders.
   

• Supervises site installations, ensuring that installations are on-time and complete, following to the installation schedule, work plan, estimated dealer cost and man-hours
• Works with crews to ensure that paperwork is timely and accurate; that all hours and actions are well documented according to company procedures
• Reviews site installations to ensure the highest quality workmanship; that product is assembled per plan and is leveled, aligned, cleaned and completely detailed
• Ensures that material is handled with care and that customer’s property is protected and undamaged
• Trains crews to have a responsible and technically adept interface with main/sub-contractors, electricians, safety officer, etc.
• Ensures that installations and all service work is closed out in a timely manner; that punch list resolution is followed up and finished to each customer’s satisfaction
• Visits site installations on a regular and daily basis, interfacing with leads and installation personnel, customers, and customer third parties, monitoring the progress and quality of the work being done by the installation staff
• Problem solving during installation

Visa is looking for a dynamic individual to join our team as a Staff Software Engineer (Devops/SRE.RE/ Tools Automation). As a member of the Release Automation team in our Singapore office, the Engineer will be working on the nextgen tool development which will result in more frequent/independent/on-demand releases from commit to production. The team maintains the tools and owns related processes to ensure high quality of delivery standards.

The Staff Software Engineer will be working primarily on Java(API), Python(Scripting), Angular/react.js (UI Applications) integrating with many other technologies like Hadoop, Kafka, Configuration tools and several inbuilt visa utilities and overall help to reduce release time to production and strengthen Site Reliability Engineering tools.

The Staff Software Engineer will establish working relationships with one or more teams, providing assistance through the development cycle for any required changes to the tools & processes required to get a product released into test and production environments.

Cross-functional team coordination and communications skills are essential.

• Design, enhance and manage tools for continuous build, automated testing and release management
• Design and implement a scalable and efficient release process  adopting best practices
• Build and maintain tools needed for automated deployment in various certification environments
• Work with the team to troubleshoot operational issues and develop tools for automation of the same

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.