Responsibilities

• Assist to test, evaluate and assess the feasibility of latest Windows patches/IoT devices/networking device firmware upgrade before rollout
• Attend and provision user account, access right and IT resources requests timely within SLA timeframe
• Provide advice, support & guidance to staff & management with respect to technical issues, networking, operations, application and desktop support
• Assist to provision, setup and maintain VMware and Hyper-V virtual machines, as well as administering domain joined Windows server 2016 & 2019 services (AD,DNS,DHCP,ADFS,file sharing, web services and etc)
• Ensure all servers is being properly backup according to the backup policies and perform backup restore periodically
• Proactively conduct health check on all applications, servers and network devices and promptly report issues to vendor for resolution within SLA timeframe
• Assist to monitor network bandwidth usage and perform timely triage on suspicious/malicious activity in company network and end-client computer
• Standby to provide technical support and advice after office hours
• Performs any other duties as assigned.

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• At least 1-2 year of working experience in the related field is required for this position.
• Good Knowledge of Microsoft windows operating systems
• Knowledge and experience in Server Administration are needed.
• Preferably with experiences of Office 365 administration
• Basic experience of Domain environment & Network

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Respond to queries promptly with professionalism.
• Share accurate product/service details with customers.
• Solve issues with empathy and effective problem-solving.
• Document interactions accurately in the database.
• Follow company policies with a positive customer focus.

Requirements:

• Minimum 2 years of customer service/call centre experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage cybersecurity projects & coordinate with customer to deliver security solutions and initiatives timely.
• Monitor, investigate and develop strategies to lead security incident responses efforts and recover from security breaches.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-3 years of relevant experience
• Preferably with Vulnerability Assessment & Risk Assessment experience
• Strong knowledge and understanding of IT infrastructure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

What the role is

The Sustainability Division (SD) plans, strategises and develops initiatives to drive resource conservation and environmental sustainability across the public, private and people sectors. It develops programmes, coordinates and builds capability to support this drive. It also coordinates efforts within NEA for the organisation and its staff to play its own part in meeting the national targets as set out in the SG Greenplan 2030 and Greengov.SG.

Working in SD, the PE/DPE/SE will be responsible for developing and reviewing plans and strategies for sustainable waste-to-resource management and carbon mitigation. You will play an integral role in the long-term strategic planning of future waste management facilities and be involved in the roll-out of these plans and initiatives, as well as coordination with both internal and external stakeholders.

What you will be working on

Detailed work scope include:

• Develop and review long-term plans and policies relating to waste management facilities to ensure a resilient and efficient waste management system for Singapore
• Develop plans and work on initiatives relating to closing Singapore’s waste loop as well as fulfilling the waste carbon budget
• Initiate and/or champion programmes and initiatives for NEA to meet our obligations under the SG Greenplan 2030 and GreenGov.SG
• Work with stakeholders including other departments/agencies to operationalise the plans/initiatives
• Other duties as assigned

What we are looking at

• Degree in Mechanical, Electrical & Electronic, Chemical, Environmental Engineering or their equivalent, recognised by the Professional Engineers Board
• Relevant experience in engineering/policy role will be highly preferred
• Keen interest in resource conservation and environmental sustainability issues and developments
• Independent and resourceful
• Good team player, strong interpersonal communication and writing skills
• Strong analytical abilities, meticulous with an eye for detail
• Able to meet tight deadlines and adapt quickly to changes
• Organised and able to manage multiple priorities and stakeholders at the same time
• Highly self-motivated
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Principal-Deputy-Senior-Engineer--Department-of-Sustainability-Strategy-_JR-10000026094

Job responsibilities

- maintenance of the AS400 software based on business requirements

- ensure that all business data and all other relevant AS/400 resources are backed up based on business requirements and regulatory requirements

- support end users in using the AS400 application software and provide user training when needed

- maintain all relevant documentations (e.g. application design, technical design, data dictionary, user training manual) and ensure the currency

- maintain and support DR environment so as to ensure its readiness for any DR exercises and activation

- any other ad-hoc duties as assigned by supervisor

Job requirements

- at least 1 year of experience using AS400

- comfortable with working in banking or financial institutions

- Good team player

- A recognized diploma or Degree in Computer Science, Information Technology or relevant qualification.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are looking for Senior Software Developers, who are passionate to deal with technical challenges and who are interested to work closely in the fast pacing business environment.

Key Responsibilities :

• To analyse user requirements; envisioning system features and functionality
• To develop user interfaces to internet/intranet applications by setting expectations and feature prioritties throughout the development life cycle; completing programming using languages and software products; designing and conducting tests.
• To integrate applications by designing database and server scripting; studying and establishing connectivity with network systems, search engines and information servers.
• To complete application development by coordinating requirements ,schedules and activities; contributing to team meeting; troubleshooting development and production problems across multiple environments and operating platforms.
• To develop comprehensive documentation and assistance tools

Job Requirements

• Candidate with good understanding of Application, Information, and integration implementation.
• Candidate should have at least min. 5years experience in any of the following areas:Good experience with Core Java and/or Web UI Technologies (HTML, CSS, JQuery, REST/SOAP) and/or Web/UI framework (Apache , Spring, Spring Boot Hibernate)
  Must have - Kubernetes, Mircoservice and CICD
• Ability to develop sensible, simple solutions to complex problems
• Excellent communication skills with proven ability to deliver innovative , and realistic solutions to complex clients problems
• Must hold at leas t Diploma/ Bachelor Degree in Computer Science or Computer Engineering or relevant.

• Ensures reliability and maintainability of equipment, processes, utilities, facilities and controls with anobjective to constantly improve site production and cost performance.
• Assists in the development of improved Reliability strategies/program using with a view of process safety, yields, capacity and uptime performance.
• Provides technical support in Reliability issues and assists in trouble shooting process or equipment issues.
• Carryout RCFA for the repeated failures and failures that has an impact to production, quality and safety.
• Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations including capacity, quality, cost or regulatory compliance issues.
• Perform RCM (Reliability-Centered Maintenance) for all critical assets/systems using RCM software and implement the action items generated from RCM.
• Run online/offline condition monitoring program site wide and predict the failures early.
• Promotes, supports, co-ordinates and facilitates multi-disciplinary, multi-level teamwork (reliability)improvement activities, both reactive and proactive, and assists in implementation and follow-up of action items.
• Provides inputs to a risk management plan that will anticipate reliability-related and non-reliabilityrelated risks that could adversely impact plant operations.
• Perform analysis of asset performance including Asset utilization, Overall equipment effectiveness,remaining useful life and capital replacement plans as well as other parameters that define Site MEP KPIs such as availability, maintenance performance, reliability and R&M costs of assets.
• Evaluate content of maintenance plans in CMMS including methods, maintenance frequencies and spare parts needed.
• Gate keeper for the review, implementing and follow up for the Local Authority related assets.
• Examples are the MOM’s statutory pressure vessels, SCDF’s P&FM equipment, etc.
• Any other duties as assigned by Supervisor/Manager

Requirement

• Min. bachelor’s degree or a diploma in Mechanical engineering discipline.
• Min 3 years work experience in pharmaceutical/ biological/ chemical/ oil & gas industries.
• Min 3-5 years of reliability experience driving RCM studies and RCFA
• Technical knowledge coupled with hands-on experience in maintenance of processing equipment.
• Skills
• Comfortable working in a team and matrix environments; high degree of initiative and self-motivation
• Scientific approach to solving problems; makes data-based decisions.
• Keen in driving and adopting new technologies.
• Knowledge of CMMS, Reliability, and proficiency in MS Office products (Excel, Outlook, PowerPoint,
• Word, Project).
• Knowledge on vibration analysis, RCM and RBI

Interested candidates, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Your role

Do you want to join a team that blazes a trail for technology modernization in banking? Do you aspire to work with colleagues who productionize microservice architecture concepts into enterprise scale solutions? Can you drive modernization and reshape traditional platforms and systems?

Our team is undertaking an ambitious program of wholesale platform renewal & product evolution underpinned by genuine digitalization. We are looking for a talented engineer to act as a technical expert for our fledgling team in Singapore. If you are motivated to build our next generation Post-Trade & Custody ecosystem based on services and integration in modern, programming paradigms we look forward to receiving your application.

Your team

You will work in a highly collaborative environment with colleagues from globally diverse backgrounds and skillsets coming together to solve challenging problems as a team. The position is within our Trade and Transfer Assets stream under Managing Corporate Action crew closely collaborating with the part of Agile delivery units distributed across the globe. Our teams design, deliver and operate state-of-the-art financial systems that offer best-in-class services to the bank’s clients.

Our development pods work across a multitude of development languages working together in a model of coexistence whilst we transform, modernize and evolve our post-trade service platform.

We are genuine believers that diversity brings more varied experience, expertise, and working methods to improve the way we engineer and deliver solutions.

Our Stack
• CI/CD: Gitlab
• Cloud: Azure
• Platform: Linux, Windows, Mainframe
• Configuration management: Ansible
• Scripts: Bash, PowerShell
• Programming languages: Java, C#, Kotlin
• Container based architecture and deployments (Docker/Kubernetes).

Your expertise

Be part of our CI/CD toolchain engineering team and contribute to provide a state-of-the-art CI/CD toolchain for modern software engineering, which is part of our DevOps platform. Help to support our agile programs and software engineering teams to efficiently deliver valuable and high-quality solutions and changes to our business.

• 6-13 Years of Experience in Azure Cloud Platform foundational products (AKS, Azure Databases, Virtual Networks, Function App, Cache etc.)
• Continuously improve the CI/CD toolchain and services in close collaboration with the agile teams, software engineers and architects
• Solid experience with at least one automation tools such as Terraform or Ansible
• Knowledge of Azure CLI, Azure PowerShell or ARM
• Experience with containers and orchestration technologies (Kubernetes, Helm charts, GitOps)
• Excellent Linux and Windows system administration including Bash, PowerShell (or Python)
• A flexible, resilient team player with strong interpersonal skills taking initiative to drive things forward independently adopting principles such as servant leadership

Brief description of the Restaurant

YAKINIQUEST - a Japanese BEEF YAKINIKU fine-dining concept restaurant

Dynamic, Fun & innovative Japanese Company with audacious ideas in spreading the power of Yakiniku around the world!

A company with values: Firm dedication to career Development, wholeheartedly(Omotenashi) , innovative, responsibility & sincerity

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience

Job Requirements

• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working in hotels, high-end restaurants or Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in English
• Beginners also welcomed

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working hours

• 5 day work week | 44 hours work week
• 10:30am to 10:00pm (1.5hr break) daily

You will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre. He/ She will attend to phone enquiries from policyholders and financial representatives and live chats from financial representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Job Description:

• Attend to enquiries and requests from phone calls/ live chats in a professional, efficient, accurate and prompt manner.
• Resolve customers’/ financial representatives’ complaints and problems at first touchpoint resolution with good closure.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers/ financial representatives.
• Assess appeals and put up recommendation to Managers/ Head/ HOD.
• Perform additional or overtime duties during operational exigencies when required.
• Assist with ad-hoc initiatives/ projects when delegated by management.

Job Requirements:

• Diploma/ Degree holder qualifications with relevant experience will be preferred.
• Comfortable talking to customers from all walks of life.
• Comfortable chatting through typing via live chat system with financial representatives.
• Good interpersonal and communication skills.
• Possess a pleasant and cheerful disposition.
• A team player who works well in a dynamic environment.
• Candidates without prior experience may apply.

Candidates must be open to work in a contractual position with renewable/extension or conversion opportunity.

Responsibilities:

• Greet members and guests and welcome them to the restaurant
• Present menus and explain menu items as well as specials of the day
• Place food and beverage order through the club Point-Of-Sale system
• Serve food and beverage items in a professional manner
• Clean and reset tables with glassware and cutleries
• Check member’s satisfaction and any issues which may arise
• Report any incident to Restaurant Manager
• Perform other tasks or projects as assigned by Restaurant Manager/Assistant Restaurant Manager
• Upsell food and beverages in the outlet

Requirements:

• Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.
• Minimum of 1 or 2 years in varying positions.
• Knowledge of religious dietary requirements and Singapore Laws required.
• Services and kitchen production flow of Ministry of Environment standard required.
• Possess a basic understanding of Western and Asian food knowledge
• Basic cocktails, wines, spirit and specialty coffee knowledge an advantage
• Experience in operating Point of Sales System an advantage
• Keen to learn and grow in the Food & Beverage industry
• Able to work on rotating shifts, weekends and Public Holidays

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchens food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

• Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

Working location: Joo Koon

Working hours (8am to 9pm)

What the role is

The Waste Management Division (WMD) is responsible for the regulation of the waste collection industry, the Public Waste Collection scheme, general waste disposal facilities, the Extended Producer Responsibility and Mandatory Waste Reporting schemes. Through these programmes, WMD aims to achieve an efficient and sustainable waste-to-resource management system in Singapore. It also enforces against illegal dumping activities.

The Producer Responsibility Department (PRD) under WMD oversees the development, administration and regulation of Extended Producer Responsibility (EPR) Schemes for waste streams such as E-waste and packaging waste, as well as the Mandatory Packaging Reporting(MPR) framework. It is responsible for the licensing of the Producer Responsibility Scheme (PRS) Operator and the regulation of recycling facilities under the EPR schemes. It is also responsible for the audit and verification of data submitted under the EPR and MPR schemes to ensure stakeholder confidence and integrity of the system.

What you will be working on

You will be part of a dynamic team that is involved in the development and implementation of e-waste management strategies and initiatives, including those under the Zero Waste Masterplan. You will be required to take on a regulatory role to ensure industry and stakeholders’ compliance to the Resource Sustainability Act on e-waste management. In addition, you will have the opportunity to work on cross departmental initiatives and projects related to e-waste; and to play a vital role in achieving Singapore’s vision of becoming a Zero Waste Nation. You will be responsible for the following:

• Review global and local landscapes for sustainable e-waste management strategies and technologies
• Develop and implement plans for key waste streams (i.e. e-waste)
• Administer and regulate Extended Producer Responsibility and related reporting schemes for e-waste
• Work with other departments/agencies to develop and build up capabilities for the e-waste recycling industry
• Conduct audits, inspections and enforcement to ensure compliance of relevant stakeholders with the Resource Sustainability Act
• Verification of company declarations on regulated electrical and electronic products and packaging supplied in Singapore, including data audits.
• Work with other departments to review performance of regulated systems (e.g. extended producer responsibility, product stewardship) after implementation and recommend enhancements/refinements
• Work on the required legislative amendments for current and emerging regulated waste management systems
• Work with other departments/agencies to support national efforts on circular economy, resource optimisation and recycling
• Work with other parties to roll out initiatives to improve e-waste collection by the PRS Operator
• Other duties as assigned

What we are looking for

• At least Bachelor degree in chemical/mechanical/electrical/environmental engineering and/or equivalent field
• At least 1 - 2 years of experience in solid waste management/sustainability/auditing is preferred
• Passion for environmental protection and adept at working with corporate and public stakeholders
• Outgoing and pleasant personality; mature, independent and resourceful; highly self-motivated; patient and resilient; adaptable to diverse work scopes
• Integrity and interpersonal skills
• Analytical, communication, problem solving skills
• Organisational and Leadership skills
• Meticulous with an eye for detail
• Good presentation skills and comfortable speaking to an audience
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Engineer-Executive-Senior-Dy-Principal-Engineer--Producer-Responsibility-Dept-_JR-10000026057

Your role

We are looking for a highly-skilled Test Automation Engineer to support our eBanking solution in:
•design and develop test automation scripts based on our test automation framework
•collaborate with cross-functional teams to ensure E2E automation and develop sustainable solutions
•continuously discover, evaluate, and implement new technologies to maximize testing, integration, and delivery efficiency

Your team

You will be part of the APAC Touchpoint eBanking Development & Testing team based in Singapore, working with local & global developers, and business across APAC and Switzerland.

Your expertise

You have:
- 5+ years of professional experience with test automation (including 3+ years of professional experience testing REACT JS and SPA applications)
- good exposure with Java, Cucumber, Maven, Jenkins, Selenium and/or Appium and customized frameworks.
- Good understanding and hands-on working experience in agile environment
- experience working in banking domain plus especially in WM, across geographically distributed teams
- hands On Experience in test data setup for Digital Banking solutions involving complex upstream systems
- Individual contributor and a proactive QA engineer, good Team Player
- Plan and design test strategy for the scrum team applications
- Co-ordination with stakeholders to highlight risk and issues in testing
- Hands-on experience with Git (CI/CD)
- Experience working with cross-functional scrum teams
- ability to accomplish complex engineering tasks independently
- analytical skills to cope with complex challenges in software engineering
- experience in implementing best practices and improving current processes
- a positive attitude and a great interest in shaping the future of technology in banking
- a strong written and verbal communication, comfortable interacting with colleagues globally in different timezone

Nice to have skills:
- experience in initiating automation process from scratch
- experience with SeeTest or Appium grid
- experience of working according to agile practices (Scrum/Kanban) and/or the Safe framework
- JIRA, GitLab and Confluence
- banking experience

You are:
- a self-starter and great team player
- a great communicator
- capable of working with minimum supervision
- flexible in taking on duties
- familiar with major test management and automation tools

Customer support for Domestic as well as regional

• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team

Service administration

• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers
• To send / deliver repair item and spare parts
• To collect equipment for in house repairs
• To deliver new equipment to customers
• To attack and pursue outstanding debts
• To send faulty parts to vendors for checking and testing
• To furnish technical information and quality report to Principal

Requirement

• Min. diploma in engineering.
• Min. 1-2 years’ service engineer working experience
• Has prior experience in medical device service will have advantages.
• Able to work both independently and as an effective team player
• Well-organized, self-motivated, reliable and resourceful

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Patient Service Associate, Patient Financial Services
Salary: 1.5k to 3k
Mon-Fri: 8am-6pm
Sat: Once/Twice a month, half sat
Duration: 12 months contract

Job Description
Provide accurate and timely processing of bills and charges, deposit, as well as financial counseling to all patients.

Requirements
• N/O Levels / A Levels/ Diploma in any discipline
• Prior work experience in customer service will be an advantage
• Team Player with good interpersonal and communication skills
• Customer-oriented and must be comfortable working with invoices and numbers

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Provide receptionist duties at the front counter
• Prepare and dispense medication
• Ensure accuracy of clinical data entry into the computer system
• Carry high level of customer service
• Attend to phone calls, coordinate appointments, and other administrative duties
• Assist and chaperone for examinations
• Liaise with various insurance companies

Requirements:

• Minimum Polytechnic Diploma, GCE A/O qualification
• Experience in clinic setting and customer service will be advantageous
• Proficiency in Microsoft Office, Clinic support (Plato)
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

JOB SUMMARY
K.Star is a family Karaoke, we’re looking for full-time service crew who can work during our operation hours. We have day shift & night shift:

Day shift: 2pm to 11pm

Night shift: 7pm to 3am (transport allowance is provided)

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

• Ensure that guests received attention at all times
• Prepare and clean the room and ensure rooms are ready to accept customer
• Building and maintaining good rapport with the guest
• Must be customer service oriented & respond to customer request
• Ushering customer to the respective room & explaining our room packages
• Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
• Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

QUALIFICATIONS AND SKILLS

• Able to communicate in English/Mandarin
• Minimum Secondary level education
• Outgoing, presentable and service-oriented
• Cheerful, independent and self-motivated
• Able to work shifts, weekends and public holiday

Benefits:

• Five (5) rest day per week
• Entitle 13th AWS
• Career progress
• Monthly Incentive
• Teamwork Incentive

• Welcome guests warmly, ensuring a positive experience.
• Efficiently manage phone calls and inquiries professionally.
• Organize and maintain front desk operations seamlessly.
• Solve customer issues with empathy and promptness.
• Foster a friendly atmosphere for optimal guest satisfaction.

Requirements:

• Minimum 2 years of customer service experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Key Accountabilities: ​

· Source and report on operational invoicing matters

· Maintain relevant sales databases in relations to invoicing

· Analyse and report on invoicing payments schedules against sales objectives

· Provide input to standard cyclical reports (weekly and monthly).

· Support business process and automation improvements to effectively and efficiently deliver customer service solutions to the business

· Execute Letter of Credit process and ensure timelines are met efficiently

· Ensure Action To Load (ATL) and Export Declarations are met timely

· Execute FD to facilitate customer orders

· Manage individual knowledge levels, identifying areas for growth and development.

· Working closely with multiple stakeholders to improve level of services and processes to meet the business requirements maintaining a positive relationship.

Activities & Tasks:

· Generate invoice and prepare shipping documents for presentation to banks or to send to customers;

· Monitor shipment execution and ensure cash collections for the business units are met timely

· Execute and run reports and procedures required for month end activities

· Follow-up on AR/AP positions and payment schedules

· Support Data Analysis/Reporting activities

· Monitor and Issue ATL and Export Declaration

· Vetting LC and support trade finance ops team with document presentation to the banks

· Manage FD process and ensure adherence to policies

· Execute and run reports and procedures required for month end activities

· Assisting with audit and financial queries, when required.

· Support SAP projects and enhancements for CTC process

· Support improvements initiatives with focus on quick-win automations aiming at enhancing efficiency

· Maintain management reporting – keeping team reports up-to-date from both functional and data perspective and maintaining internal databases and systems.

To be successfully considered for this role, you will have:

· A Bachelor Degree/Diploma or equivalent

· ​Previous experience in Commodity Industry is desirable

· Shipping knowledge

· UCP 600 and Incoterms

· Ability to work well with various stakeholders and be a team player

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Jobs Responsibilities

• Attend to phone/email enquiries from customers
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Prepare effectively and accurately requests - policy summary,premium paid, beneficiary information.

Job Requirements

• Min. GCE A Levels/Diploma
• No experience required
• Training provided

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred