You will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre. He/ She will attend to phone enquiries from policyholders and financial representatives and live chats from financial representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Job Description:

• Attend to enquiries and requests from phone calls/ live chats in a professional, efficient, accurate and prompt manner.
• Resolve customers’/ financial representatives’ complaints and problems at first touchpoint resolution with good closure.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers/ financial representatives.
• Assess appeals and put up recommendation to Managers/ Head/ HOD.
• Perform additional or overtime duties during operational exigencies when required.
• Assist with ad-hoc initiatives/ projects when delegated by management.

Job Requirements:

• Diploma/ Degree holder qualifications with relevant experience will be preferred.
• Comfortable talking to customers from all walks of life.
• Comfortable chatting through typing via live chat system with financial representatives.
• Good interpersonal and communication skills.
• Possess a pleasant and cheerful disposition.
• A team player who works well in a dynamic environment.
• Candidates without prior experience may apply.

Candidates must be open to work in a contractual position with renewable/extension or conversion opportunity.

Responsibilities:

• Greet members and guests and welcome them to the restaurant
• Present menus and explain menu items as well as specials of the day
• Place food and beverage order through the club Point-Of-Sale system
• Serve food and beverage items in a professional manner
• Clean and reset tables with glassware and cutleries
• Check member’s satisfaction and any issues which may arise
• Report any incident to Restaurant Manager
• Perform other tasks or projects as assigned by Restaurant Manager/Assistant Restaurant Manager
• Upsell food and beverages in the outlet

Requirements:

• Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.
• Minimum of 1 or 2 years in varying positions.
• Knowledge of religious dietary requirements and Singapore Laws required.
• Services and kitchen production flow of Ministry of Environment standard required.
• Possess a basic understanding of Western and Asian food knowledge
• Basic cocktails, wines, spirit and specialty coffee knowledge an advantage
• Experience in operating Point of Sales System an advantage
• Keen to learn and grow in the Food & Beverage industry
• Able to work on rotating shifts, weekends and Public Holidays

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchens food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

• Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

Working location: Joo Koon

Working hours (8am to 9pm)

What the role is

The Waste Management Division (WMD) is responsible for the regulation of the waste collection industry, the Public Waste Collection scheme, general waste disposal facilities, the Extended Producer Responsibility and Mandatory Waste Reporting schemes. Through these programmes, WMD aims to achieve an efficient and sustainable waste-to-resource management system in Singapore. It also enforces against illegal dumping activities.

The Producer Responsibility Department (PRD) under WMD oversees the development, administration and regulation of Extended Producer Responsibility (EPR) Schemes for waste streams such as E-waste and packaging waste, as well as the Mandatory Packaging Reporting(MPR) framework. It is responsible for the licensing of the Producer Responsibility Scheme (PRS) Operator and the regulation of recycling facilities under the EPR schemes. It is also responsible for the audit and verification of data submitted under the EPR and MPR schemes to ensure stakeholder confidence and integrity of the system.

What you will be working on

You will be part of a dynamic team that is involved in the development and implementation of e-waste management strategies and initiatives, including those under the Zero Waste Masterplan. You will be required to take on a regulatory role to ensure industry and stakeholders’ compliance to the Resource Sustainability Act on e-waste management. In addition, you will have the opportunity to work on cross departmental initiatives and projects related to e-waste; and to play a vital role in achieving Singapore’s vision of becoming a Zero Waste Nation. You will be responsible for the following:

• Review global and local landscapes for sustainable e-waste management strategies and technologies
• Develop and implement plans for key waste streams (i.e. e-waste)
• Administer and regulate Extended Producer Responsibility and related reporting schemes for e-waste
• Work with other departments/agencies to develop and build up capabilities for the e-waste recycling industry
• Conduct audits, inspections and enforcement to ensure compliance of relevant stakeholders with the Resource Sustainability Act
• Verification of company declarations on regulated electrical and electronic products and packaging supplied in Singapore, including data audits.
• Work with other departments to review performance of regulated systems (e.g. extended producer responsibility, product stewardship) after implementation and recommend enhancements/refinements
• Work on the required legislative amendments for current and emerging regulated waste management systems
• Work with other departments/agencies to support national efforts on circular economy, resource optimisation and recycling
• Work with other parties to roll out initiatives to improve e-waste collection by the PRS Operator
• Other duties as assigned

What we are looking for

• At least Bachelor degree in chemical/mechanical/electrical/environmental engineering and/or equivalent field
• At least 1 - 2 years of experience in solid waste management/sustainability/auditing is preferred
• Passion for environmental protection and adept at working with corporate and public stakeholders
• Outgoing and pleasant personality; mature, independent and resourceful; highly self-motivated; patient and resilient; adaptable to diverse work scopes
• Integrity and interpersonal skills
• Analytical, communication, problem solving skills
• Organisational and Leadership skills
• Meticulous with an eye for detail
• Good presentation skills and comfortable speaking to an audience
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Engineer-Executive-Senior-Dy-Principal-Engineer--Producer-Responsibility-Dept-_JR-10000026057

Your role

We are looking for a highly-skilled Test Automation Engineer to support our eBanking solution in:
•design and develop test automation scripts based on our test automation framework
•collaborate with cross-functional teams to ensure E2E automation and develop sustainable solutions
•continuously discover, evaluate, and implement new technologies to maximize testing, integration, and delivery efficiency

Your team

You will be part of the APAC Touchpoint eBanking Development & Testing team based in Singapore, working with local & global developers, and business across APAC and Switzerland.

Your expertise

You have:
- 5+ years of professional experience with test automation (including 3+ years of professional experience testing REACT JS and SPA applications)
- good exposure with Java, Cucumber, Maven, Jenkins, Selenium and/or Appium and customized frameworks.
- Good understanding and hands-on working experience in agile environment
- experience working in banking domain plus especially in WM, across geographically distributed teams
- hands On Experience in test data setup for Digital Banking solutions involving complex upstream systems
- Individual contributor and a proactive QA engineer, good Team Player
- Plan and design test strategy for the scrum team applications
- Co-ordination with stakeholders to highlight risk and issues in testing
- Hands-on experience with Git (CI/CD)
- Experience working with cross-functional scrum teams
- ability to accomplish complex engineering tasks independently
- analytical skills to cope with complex challenges in software engineering
- experience in implementing best practices and improving current processes
- a positive attitude and a great interest in shaping the future of technology in banking
- a strong written and verbal communication, comfortable interacting with colleagues globally in different timezone

Nice to have skills:
- experience in initiating automation process from scratch
- experience with SeeTest or Appium grid
- experience of working according to agile practices (Scrum/Kanban) and/or the Safe framework
- JIRA, GitLab and Confluence
- banking experience

You are:
- a self-starter and great team player
- a great communicator
- capable of working with minimum supervision
- flexible in taking on duties
- familiar with major test management and automation tools

Customer support for Domestic as well as regional

• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team

Service administration

• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers
• To send / deliver repair item and spare parts
• To collect equipment for in house repairs
• To deliver new equipment to customers
• To attack and pursue outstanding debts
• To send faulty parts to vendors for checking and testing
• To furnish technical information and quality report to Principal

Requirement

• Min. diploma in engineering.
• Min. 1-2 years’ service engineer working experience
• Has prior experience in medical device service will have advantages.
• Able to work both independently and as an effective team player
• Well-organized, self-motivated, reliable and resourceful

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Patient Service Associate, Patient Financial Services
Salary: 1.5k to 3k
Mon-Fri: 8am-6pm
Sat: Once/Twice a month, half sat
Duration: 12 months contract

Job Description
Provide accurate and timely processing of bills and charges, deposit, as well as financial counseling to all patients.

Requirements
• N/O Levels / A Levels/ Diploma in any discipline
• Prior work experience in customer service will be an advantage
• Team Player with good interpersonal and communication skills
• Customer-oriented and must be comfortable working with invoices and numbers

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Provide receptionist duties at the front counter
• Prepare and dispense medication
• Ensure accuracy of clinical data entry into the computer system
• Carry high level of customer service
• Attend to phone calls, coordinate appointments, and other administrative duties
• Assist and chaperone for examinations
• Liaise with various insurance companies

Requirements:

• Minimum Polytechnic Diploma, GCE A/O qualification
• Experience in clinic setting and customer service will be advantageous
• Proficiency in Microsoft Office, Clinic support (Plato)
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

JOB SUMMARY
K.Star is a family Karaoke, we’re looking for full-time service crew who can work during our operation hours. We have day shift & night shift:

Day shift: 2pm to 11pm

Night shift: 7pm to 3am (transport allowance is provided)

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

• Ensure that guests received attention at all times
• Prepare and clean the room and ensure rooms are ready to accept customer
• Building and maintaining good rapport with the guest
• Must be customer service oriented & respond to customer request
• Ushering customer to the respective room & explaining our room packages
• Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
• Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

QUALIFICATIONS AND SKILLS

• Able to communicate in English/Mandarin
• Minimum Secondary level education
• Outgoing, presentable and service-oriented
• Cheerful, independent and self-motivated
• Able to work shifts, weekends and public holiday

Benefits:

• Five (5) rest day per week
• Entitle 13th AWS
• Career progress
• Monthly Incentive
• Teamwork Incentive

• Welcome guests warmly, ensuring a positive experience.
• Efficiently manage phone calls and inquiries professionally.
• Organize and maintain front desk operations seamlessly.
• Solve customer issues with empathy and promptness.
• Foster a friendly atmosphere for optimal guest satisfaction.

Requirements:

• Minimum 2 years of customer service experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Key Accountabilities: ​

· Source and report on operational invoicing matters

· Maintain relevant sales databases in relations to invoicing

· Analyse and report on invoicing payments schedules against sales objectives

· Provide input to standard cyclical reports (weekly and monthly).

· Support business process and automation improvements to effectively and efficiently deliver customer service solutions to the business

· Execute Letter of Credit process and ensure timelines are met efficiently

· Ensure Action To Load (ATL) and Export Declarations are met timely

· Execute FD to facilitate customer orders

· Manage individual knowledge levels, identifying areas for growth and development.

· Working closely with multiple stakeholders to improve level of services and processes to meet the business requirements maintaining a positive relationship.

Activities & Tasks:

· Generate invoice and prepare shipping documents for presentation to banks or to send to customers;

· Monitor shipment execution and ensure cash collections for the business units are met timely

· Execute and run reports and procedures required for month end activities

· Follow-up on AR/AP positions and payment schedules

· Support Data Analysis/Reporting activities

· Monitor and Issue ATL and Export Declaration

· Vetting LC and support trade finance ops team with document presentation to the banks

· Manage FD process and ensure adherence to policies

· Execute and run reports and procedures required for month end activities

· Assisting with audit and financial queries, when required.

· Support SAP projects and enhancements for CTC process

· Support improvements initiatives with focus on quick-win automations aiming at enhancing efficiency

· Maintain management reporting – keeping team reports up-to-date from both functional and data perspective and maintaining internal databases and systems.

To be successfully considered for this role, you will have:

· A Bachelor Degree/Diploma or equivalent

· ​Previous experience in Commodity Industry is desirable

· Shipping knowledge

· UCP 600 and Incoterms

· Ability to work well with various stakeholders and be a team player

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Jobs Responsibilities

• Attend to phone/email enquiries from customers
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Prepare effectively and accurately requests - policy summary,premium paid, beneficiary information.

Job Requirements

• Min. GCE A Levels/Diploma
• No experience required
• Training provided

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Make an Impact by

• Work with stakeholders such as developers, infrastructure and platform engineers, etc. to achieve security objectives in a Software development/ Agile setting.
• Review the results of external penetration tests and partner with Domains to contextualise findings and prioritise remediation.
• Advise developers on remediation strategy for potential security vulnerabilities and weaknesses identified in source code review.
• Collaborate with cross-functional teams to develop and implement risk management strategies.
• Lead and hold discussions to coordinate and plan for timely security assessments.
• Conduct security risk assessments at various levels – application, infrastructure, network, etc and consolidating report metrics for those assessments.
• Review and handle change requests from a security risk perspective.
• Assess risks associated with identified vulnerabilities and prioritize them based on potential impact and likelihood.

Skills for Success

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent work experience).
• 3-5 years of experience performing Vulnerability Assessment and Penetration Testing (VAPT) across diverse environments, from SME to Enterprise.
• Proven expertise in conducting source code reviews, host configuration reviews, security audits, consulting assessments, and risk management.
• Proficiency in using a variety of security testing tools and frameworks.
• Familiarity with secure coding practices and common programming languages
• Strong understanding of common security vulnerabilities, attack vectors, and mitigation strategies.
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Ability to work independently, manage multiple projects simultaneously, and meet tight deadlines.
• Strong problem-solving skills and attention to detail.
• A commitment to staying up-to-date with the evolving cybersecurity landscape.

Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Qualifications & Requirements

• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Good communication skills and Service Oriented

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

JOB SUMMARY/ JOB OVERVIEW :

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Job Responsibilities:

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services; can sell products when appropriate
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Well-groom and represent the brands.
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Job Requirement:

• Well-groomed and pleasant looking
• Min 1 -2 years experience in F&B /Customer Service related field.
• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Active & Bubbling/Outspoken.
• Working days: Weekend (Friday to Sunday) and Public Sunday
• Working Hours: 6~8 hour per day (11pm-8pm) Minimum 2 day per week
• Good communication skills and Service Oriented

What to Expect:

• Career Progression
• Friendly and Passionate work culture
• Working location will be premium location at Orchard area
• Attendance Incentive Scheme & Other Amazing Perks!
• Other Amazing Perks!
• Incentives: Work more than 70hrs/month would entitled to $200 cash credits for Kolorist hair cut & colour

Join our team as a Part-Time Customer Service Representative! We need someone friendly and detail-oriented to assist customers with inquiries. If you enjoy helping people and thrive in a dynamic gym & studio environment, we'd love to hear from you!

• Answer customer inquiries via phone, whatapps, email, or in-person.
• Resolve issues and ensure customer satisfaction.
• Stay informed about our class schedule and provide recommendations.
• Good communication and problem-solving skills.
• Basic computer skills.
• Flexible part-time hours, including evenings and weekends if needed.

Salary: up to $3000

Duration: 6 months direct contract convertible to perm
Working Days & Hours: Mon-Fri Office Hours, half Sat

Location: Ang Mo Kio

Geylang

Kallang

Toa Payoh

Woodlands

Yishun

Sembawang

Khatib

Job Description:
a) Counter Services

- Perform patient registration, appointment scheduling, billing and payment collection.

- Explain payment schemes and charges to patients.

- Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.

- Perform counter-closing tasks in accordance with standard procedures at the end of business day.

b) Clinical Services

- Provide assistance to patients during eye examination and perform basic patient care activities and services, such as performing eye evaluation tests, eye drops instillation and rendering of basic eye care advice to patients/ family.

- Prepare necessary clinical documents for clinic sessions and conduct daily equipment/ instruments inventory checks in the assigned work area to ensure that equipment is ready for use at all times.

Job Requirements: Min Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred