Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results
• Identify improvement opportunities through process re-design, automation development or system improvements.
• Manage a team of Service Desk Agents and Team Leaders to ensure optimal performance
• Manage duty roaster
• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained
• Review and manage IT Service Desk services Service Level Agreements
• Handle customer’s feedback and ensure prompt and effective resolution

Experience:

• Diploma or Degree in Computer Science / Information Technology
• Minimum 5 years of Service Desk relevant experience in operation management of contact center / service desk
• Minimum 3 years’ experience managing Service Desk agents
• Hands-on experience on End-user Computing, Active Directory, Office365
• Good interpersonal, communication and organization skills
• Analytical and problem-solving skills with the ability to work autonomously
• Preferably ITIL Certified with knowledge of ServiceNow

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.

Job Responsibilities

• Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
• E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• Fulfill Customer’s Orders & Customisation Request
• Customer Service: Assist with the retail floor on days when the shop is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team.
• Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
• Crystals knowledge not necessary but will be beneficial
• Training will be provided
• Must be able to work min 3 Saturdays (12-6pm) & most public holidays
• Able to commit a min of 10 shifts per month (min 4-hours shifts) with min 3 months commitment.

Position Overview:

As a Configuration Engineer, you will play a pivotal role in managing the configuration and release processes for our systems and software products. You will be responsible for overseeing the configuration management lifecycle, ensuring the integrity of system/software builds, and orchestrating the release process from development to production environments. This role requires strong technical expertise, attention to detail, and excellent communication skills to collaborate with cross-functional teams and deliver high-quality system/software releases and manage their configuration lifecycle.

Key Responsibilities:

1. Configuration Management:

· Develop and maintain configuration management plans and procedures.

· Establish and enforce configuration management standards and best practices.

· Manage configuration items and their relationships throughout the software development lifecycle.

· Implement tools and automation for configuration identification, control, and auditing.

2. Software Release Management:

· Plan, coordinate, and execute software releases across different environments (e.g., development, testing, staging, production).

· Define release strategies and deployment processes to ensure smooth and efficient delivery of software releases.

· Collaborate with development, QA, and operations teams to resolve release-related issues and ensure timely delivery.

· Monitor release activities and implement improvements to streamline release processes.

3. Version Control:

· Manage version control systems (e.g., Git, SVN) to track changes to system/software artifacts and facilitate collaboration among development teams.

· Implement branching and merging strategies to support parallel development efforts and release branching.

4. Change Management:

· Facilitate change control processes to assess the impact of proposed changes and ensure proper approval and documentation.

· Coordinate with stakeholders to communicate and manage change requests throughout the software development lifecycle.

5. Continuous Integration/Continuous Deployment (CI/CD):

· Plan and control strategy on CI/CD pipelines to automate build, test, and deployment processes.

· Monitor CI/CD pipelines for failures and performance issues, and implement remediation measures to improve configuration control as needed.

6. Quality Assurance:

· Collaborate with QA teams to ensure that configuration and system/software releases meet quality standards and functional requirements.

· Participate in release testing activities and provide support for troubleshooting and resolving issues.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
• 5+ years of experience in configuration management and software release management roles.
• Strong understanding of system lifecycle and software development methodologies (e.g., Agile, DevOps).
• Proficiency in version control systems (e.g., Git, SVN) and CI/CD tools (e.g., Jenkins, Travis CI).
• Experience with scripting and automation using languages such as Python, Bash, or PowerShell.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Certifications in configuration management (e.g., CMII) and release management (e.g., ITIL) are a plus.

Digital IC Verification

• Develop and maintain verification environment for IP modules and SOC level using UVM methodology.
• Write, review and implement verification plan.
• Create and debug test cases.
• Perform code coverage analysis on IP modules and SOC level.
• Continuous improvement of the verification flow.

Additional responsibilities:

a) Any reasonable task assigned by management and deemed to be within the individuals’ capabilities to ensure smooth running of the business.

b) As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

• Degree/Master in Electrical/Electronic Engineering
• 5 years or above experience in digital IC verification. Staff level will be considered for engineer with more years of experiences.
• Working experiences from design to tape-out are essential
• Experience in system Verilog and UVM verification methodology
• Experience in using EDA tools from Synopsys or Cadence
• Knowledge and working experience in one or more of the following is a plus:

1. Digital and mixed-signal design
2. Microcontroller and graphics processor products
3. Knowledge in connectivity technology such as USB, UART, SPI, I2C, AHB.
4. Embedded programming using C language.

Working Conditions:

- Working conditions are normal for an office environment.

- Work requires willingness to work a flexible schedule.

Job Description

1.Leadership & Management:

Lead, mentor, and manage a team of engineers.

Oversee project planning, scheduling, and execution to ensure timely delivery.

Allocate resources effectively to optimize team productivity and project outcomes.

Conduct performance reviews and provide continuous feedback to team members.

2.Project Management:

Coordinate with internal and external parties to define project requirements and deliverables.

Develop and maintain project timelines, budgets, and resource plans.

Ensure compliance with industry standards, regulations, and safety guidelines.

3.Technical Expertise:

Provide technical guidance and support in the design, development, and testing of electronics components.

Perform root cause analysis and propose corrective and preventive measures as process engineering function and/or based on request basis.

Review and approve engineering designs, calculations, and specifications.

Stay updated on the latest industry trends, technologies, and best practices.

4.Communication & Collaboration:

Serve as the primary point of contact for internal and external stakeholders regarding engineering matters.

Collaborates and familiarity with ISO9001 with Quality Management systems such as ISO9001 Certification, etc

Prepare and present technical reports, project updates, and documentation to senior management and clients.

Foster strong relationships with vendors, suppliers, and contractors.

Qualifications:

Bachelor’s degree in Electrical Engineering or a related field, Professional Engineer (PE) license or equivalent certification.

Minimum of 5 years of experience in electrical engineering, with at least 3 years in a management or leadership role.

Willing to travel.

Strong knowledge of electrical design software, AutoCAD, and other relevant tools.

Excellent problem-solving, decision-making, and analytical skills.

Strong communication, interpersonal, and leadership abilities.

What you do:

• Generative AI: Language/Multi-modal Model Algorithm Development
  - Transformer-based architecture (LLaMa etc.)
  - RNN and SSM-based architecture (Mamba etc.)
• AI Vison/Voice/NLP/Algorithm Development
• Edge AI (APU) Algorithm Development and Optimization
  - Neural network optimization (Quantization/Pruning/Speculative Decoding)
  - Neural network design automation
• Advanced AI Algorithm: Reinforcement learning (RL), On-device learning

What you bring:

• Familiar with deep learning framework: Tensorflow, Pytorch.
• Familiar with on-device framework for mobile/embedding devices: TFLite, ExecuTorch
• Required programming language: Python, C/C++, Java.
• 2+ years experience in deep learning and generative AI algorithm/model development/optimization, model training methodology.
• It is nice to have experience in developing deep learning and generative AI algorithms for mobile/embedding devices.
• Candidates with more years of experience will be considered for a senior role.

Responsibilities

• Design and implement systems and features to support regional gaming platform
• Write high-quality, clean and maintainable code using engineering best practices
• Analyse and optimize applications performance and develop high-availability systems.
• Collaborate with cross-functional, cross regional teams with fellow Software Engineers, Product Managers, Quality Assurance Engineers, and Operations team members to build up the gaming platform.

Qualifications

• Good programming experience with at least one of the following languages: Go, C#, Java, Python.
• Experience with database technologies such as PostgreSQL and other technologies such as Redis.
• Understanding of software development lifecycle including distributed teamwork, agile cadences.
• Good team communications and collaboration skills.
• Interest in games is preferred.

JOB DESCRIPTION:

• Manage and supervise the maintenance team to achieve the following objectives:

1. Train, supervise and communicate departmental/individual job goals to all employees in the Maintenance team.
2. Resolve defects in a timely manner.
3. Ensure good quality of work is produced by every team member.
4. Assign jobs correctly to every team member according to their strength.
5. Continuously monitor and appraise job performance of the team.

• Conduct regular inspections and identify building defects/irregularities, propose and follow up on improvement/rectification works.
• Manage any larger scale maintenance, repair or upgrading works as necessary.
• Perform diagnostic testing and inspection for all electrical, mechanical and air-conditioning equipment and to arrange for any faults to be rectified, and to report any malfunctioning equipment.
• Monitor the maintenance schedule of contractors and to ensure that work is carried out according to schedule and the standard of work meets specification.

REQUIREMENTS:

• Possess a degree in Engineering
• Prior experience in hotel maintenance will be an added advantage.
• Good knowledge of building maintenance and property management processes for industrial or office building.
• Resourceful, self-motivated and possess a spirit of excellence as well as team player.
• Independent and able to manage and maintain positive relationships with service providers and government authorities.
• Possess good interpersonal, communication and writing skills.
• Service-oriented with good personality.
• Certified FSM is an added advantage.
• Preferably possess Class 3 license.

Position: Customer Service Executive

Salary: Up to $3300

Working Hours: 5 days, 9am - 6pm

Location: Ubi

Responsibilities:

• Efficiently track and follow up on leads to convert them into potential customers
• Use communication channels, including social media, phone calls, and emails to secure appointments
• Manage appointments and inquiries for both new and existing customers, ensuring a seamless and positive experience
• Handle customer complaints and queries received through multiple channels, including phone calls, WhatsApp, and email.
• Portray a consistently positive and helpful attitude in addressing external and internal customer concerns.
• Work with internal teams to deliver high quality customer service
• Assist with any ad hoc administrative duties as assigned

Requirements:

• A minimum Professional Certificate / NITEC in any field
• Experience in beauty industry will be an added advantage
• Good interpersonal and communication skills
• Able to work in fast paced environment and responsible team player
• Being proactive and independent

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Job Description

Essential Responsibilities

• Continue to perform current role and responsibilities as required by existing position held. No relocation or modification to current role responsibilities will be introduced or entertained.
• Manage assigned field service representatives and contract employees as required
• Develop and execute Military Field Service priorities, goals, objectives, and budgets
• Administer personnel actions for assigned field service representatives to include salary planning, performance management and training plans
• Develop and execute required departmental budgets
• Coordinate field service input and activities with the Regional Business Leader
• Assist Program Leadership in the execution of the current TLS Program by providing a positive customer connection through face-to-face contact ensuring customer priorities and requirements are understood and communicated to the bigger GE team
• Apply business and analytic expertise to drive customer satisfaction and product performance to drive productivity outcomes and enhance business growth
• Apply Six Sigma analytical tools to assist the customer with troubleshooting and fault analysis
• Assist the factory with data collection and timely reporting to facilitate performance analysis, marketing intelligence and sales opportunities for programs, services, and support activities
• Liaise with customer (program, technical, production) and internal (customer support, projects, services, marketing, sales) organizations in support of business objectives
• Assist customer and internal teams in the management and logistic support of assigned programs to include work scope reviews, maintenance scheduling, spare parts ordering, issue resolution and provisioning
• Provide customer training as necessary for future support of the assigned product lines

Qualifications/Requirements

• Bachelor’s Degree from an accredited university in a technical or business management field of study.
• This role requires 5 years of experience in Field Services & Customer Contract Management in the Aerospace industry
• Possession of an Australian Defense Security Clearance or the ability to obtain such a clearance is a mandatory requirement for this role.
• Ability and willingness to travel as required

Desired Characteristics

• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs. Established project management skills.
• Knowledge of aircraft engines or air vehicle systems and the servicing requirements of these systems
• Knowledge of Defense and aerospace contracting requirements, regulations, and operations.
• Ability and flexibility to work across multiple time zones both locally and the US. (Includes early morning and late evening teleconferences, etc.)
• Strong conflict resolution skills
• Detail oriented with strong oral and written communication skills
• Ability to communicate with all levels of internal and external organizations, including upper management
• Strong interpersonal, influence, and leadership skills
• Ability to lead multiple projects simultaneously
• Ability to work effectively in a cross-functional team
• Prior Military experience as officer or senior enlisted / rating. (Other Defense experience will be considered.)

Responsibilities:

• Responsible for Infrastructure for company’s Continuous Integration and Deployment (CI/CD) for company’s Digitalization eCommerce Platform
• Design, Implementation, Maintain Tools and processes for seamless integrations, and deployment of software.
• Ensure that smooth software development through entire life cycle – from code writing to production, error-free, and smooth.
• Work closely with developers, testers, and system administrators to facilitate communication and coordinate across teams in enhancing efficiency and productivity.
• Identify the manual process to design and develop automation process.
• Execute Service Request and Changes.
• Preventive monitoring of the health and status of the platform and systems
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution.
• Responding to, solving of, first- and second-line incidents and monitoring all DevOps elements.
• Ensure all API processes adhere to security best practices, including authentication, encryption, and access control.

Requirements:

• Bachelors Degree in Computer Science or equivalent
• 4+ years working experience in DevOps with focus on eCommerce and Automation process.
• Experience in managing and troubleshooting production environments.
• Experience working in cross-functional teams and with agile methodologies.
• Strong knowledge of Multiple Programming Languages, like Golang, Java, JavaScript, PHP, Python, Ruby.
• Strong understanding of IaC (Infrastructure as Code) principles and best practices
• Proficient with Version Control Systems. (e.g. Git) to manage code repositories effectively.
• Possess acute skills in automation and scripting
• Strong understanding of Windows and Linux/Unix systems administration.
• Knowledge of security best practices in a DevOps context, including securing infrastructure, CI/CD pipelines, and handling sensitive data.
• Proven ability to work effectively under tight deadlines and consistently deliver high-quality results.
• Able to on stand-by on weekend and support after office hours when required.

Job Responsibilities

- To assist the Project Manager in site supervision works.

- Supervise, monitor and control project for compliance to specifications and drawings.

- Resolve site technical issues and ensure inspection and approval by the Consultant of the workdone.

- Liaise with clients, sub-contractors and other professional staff.

- Provide technical and solving problems on-site.

- Produce weekly site progress reports.

Job Requirements

- Degree in Engineering or equivalent.

- Min 5 years' relevant experience in construction industry.

- Excellent communication coordination skills and team work.

- Able to work independently .

What’s the role?

You will be responsible for the reliable operation and maintenance of rotating equipment machinery in the assigned production unit.

You will provide frontline support of Production Unit's rotating equipment (RE) operations and maintenance issues. Proactively contribute to all activities of PU RE Delivery Team to improve reliability of Rotating equipment through timely and quality execution of following processes:

• Predictive Condition Monitoring as part of Proactive Technical Monitoring process driven by “Find Small-Fix Small” philosophy.
• Optimization of Rotating Equipment operations within design operating windows.
• Champion for Root cause failure analysis, Living RCM (Reliability Centred Maintenance) and Bad actors elimination programs.
• Corrective maintenance and Flawless start-ups of RE trains.
• TA support and Assurance of Flawless rotating equipment trains start-up.
• Spare parts management.
• Identifies, develops, and/or applies successful practices in machinery design, maintenance, and operation within the associated companies, among our peers & competitors and our suppliers.
• Supports operations in the areas of machinery selection, revampp and retrofit of existing equipment, identification of needed repairs, selection of overhaul procedures, condition monitoring, and interface with/or selection of vendors.
• Mentoring and training personnel in machinery technology, maintenance applications, failure analysis. Audiences include machinery skill pool and those in other skill pools that require some knowledge of machinery fundamentals, e.g., operations. Maintain acceptable level of RE contractors’ functional competence through on-the-job training, coaching and authorization processes.
• Maintains familiarity with some number of the specific technologies related to machinery, e.g., rotor dynamics, stress analysis, evaluation of load carrying limits, machine component design, and thermodynamic performance. The individual need not necessarily be able to perform the calculation or analyses. However, the individual must be able to identify and hire those with the appropriate skills and have sufficient skill to review the results obtained.
• Interface with and manage vendors and/or outside consultants in the acquisition of hardware or technical support.
• Provides technical support to projects developed by Bukom Project Department.
• Knowledge and experience in RCM techniques and application of the same for rotating equipment.
• Develops and implements initiatives for the reliability improvement of rotating equipment and its long-term sustainability

What we need from you

We are keen to talk to the candidates with the following:

• Degree in Mechanical Engineering
• Min. of 5 to 8 years rotating equipment engineering/maintenance experience in the oil or petrochemical plants
• Good understanding of the various international mechanical codes and standards, e.g., ANSI/API requirements.
• Machine Performance and Condition monitoring.
• Machine troubleshooting and Reliability improvement process.
• Hands on experience in the troubleshooting and repair of Centrifugal & Reciprocating Compressors, Steam Turbines, Gears, Mechanical Seals & flush plans, ANSI/API Pumps and Gas turbines.

Get to know the team

Join the Consumer Experience Loyalty team at Grab - a dynamic, fast-paced team shaping the future of Grab Unlimited, our flagship membership program, across Southeast Asia. We are a cross-functional team of engineers, designers, and product managers who innovate and collaborate to enhance user engagement, transactions, retention and delight.

Our mission? To create the best membership program in the region, furnishing high-value benefits to our customers, and driving economic empowerment across south-east Asia for all our customers and our merchant partners. We're not just another ride-hailing or food delivery platform. As part of Grab, the leading super app, we're uniquely positioned to provide unparalleled services and experiences to our users.

Make an impact. Join us on our mission.

Get to know the role

We are looking for an Android Engineer to take part of the Team. You will be responsible for ensuring high quality deliverables, spanning across multiple key services powering end to end user journeys across all the different products of our superapp. These services are one of the top entry points for Grab services, with millions of visitors every day across 8 countries in total. We're seeking candidates who embody accountability, display a relentless hunger for learning and improvement, thrive in autonomy, and possess the drive to consistently go above and beyond expectations.

The Day-to-Day Activities

• Design and write high quality and well tested code in RxJava, Kotlin.
• Collaborate with mobile and backend engineers, designers, data scientists and product managers to architect and implement features
• Actively participate in code and design reviews to maintain our high development standards
• Brainstorm innovative ideas, identify problems, propose and implement solutions geared towards scale and performance
• Take initiative to improve the codebase proactively. Propose and set better engineering solutions for the team.
• Be part of on-call rotation and support the Grab application, debug and troubleshoot production issues.

The Must-Haves

• 2+ years of professional Android development experience
• Solid computer science fundamentals in algorithms and data structures
• Experience in the delivery of an end-to-end feature
• Experience in mobile applications and global understanding of systems internals and tools like crash analytics, performance tools, debugging and continuous integration.
• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of maintainability and stability
• Clear understanding about the CI/CD implementation
• Highly accountable and takes ownership of one’s own work.
• Eager to learn, take more responsibility and create impact for millions of users.

Company Overview:

Ingram Micro Asia Pte Ltd is a leading technology solutions provider specializing in network security solutions. We partner with industry leaders like Aruba, Juniper, and Cisco to deliver cutting-edge, reliable, and secure network infrastructure to our clients. As we continue to grow, we are seeking a skilled and dedicated Network Security Post-Sales Engineer to join our team in Singapore. If you are passionate about network security, enjoy working with leading technologies, and possess the skills to provide exceptional post-sales support, we want to hear from you.

Job Description:

As a Network Security Post-Sales Engineer, you will play a crucial role in delivering high-quality post-sales support to our clients, with a focus on Aruba, Juniper, and Cisco network security solutions. You will work closely with our clients, ensuring that their network security systems are effectively implemented, maintained, and optimized. Your expertise will help our clients maximize the security and efficiency of their networks, protecting their data and ensuring business continuity.

Responsibilities:

• Technical Expertise: Provide in-depth technical support for Aruba, Juniper, and Cisco network security solutions, including but not limited to firewalls, intrusion detection/prevention systems, VPNs, and secure access control.
• Post-Sales Support: Collaborate with sales and pre-sales teams to ensure the smooth transition of projects from pre-sales to post-sales phase. Offer guidance on network security design and configuration based on client requirements.
• Installation and Configuration: Assist clients in installing, configuring, and troubleshooting network security hardware and software.
• Security Audits: Conduct security assessments and audits of client networks to identify vulnerabilities and recommend solutions for remediation.
• Documentation: Maintain detailed records of client configurations, incidents, and changes. Create comprehensive documentation for client networks and configurations.
• Training and Knowledge Sharing: Provide training and knowledge transfer to clients' IT teams, empowering them to manage and troubleshoot their network security solutions effectively.
• Problem Resolution: Address and resolve network security issues promptly and effectively. Collaborate with vendors when necessary to ensure timely problem resolution.
• Stay Current: Keep up-to-date with the latest developments in network security and stay informed about Aruba, Juniper, Cisco, and other relevant technologies.

Requirements:

• Bachelor's degree in a relevant field, or equivalent experience.
• A strong understanding of network security principles, technologies, and best practices.
• Certification in network security (e.g., CCNP, CISSP, JNCIS-SEC) is preferred.
• Proven experience with Aruba, Juniper, Cisco, and other network security products.
• Excellent communication and client-facing skills.
• Strong problem-solving abilities and the capability to work well under pressure.
• Ability to work both independently and as part of a team.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

The Role:

We invite experienced C++ Software Engineers to apply as Senior Software Engineers with us. We value proactive problem-solvers with expertise in C++, who take ownership of their work and show dedication to ongoing learning and growth.Candidates who are adept at solving complex issues, especially those related to low latency or multi-threaded, are highly regarded at Rapsodo.

Responsibilities:

This role would be expected to:

• Be open to new concepts and ideas, demonstrate professional curiosity, and driven to succeed with a strong sense of ownership as a problem solver.
• Possess strong organizational skills, attention to detail, resilience, and adaptability in a dynamic environment
• Collaborate closely with Rapsodo's internal teams to ensure seamless integration of middleware solutions.
• Coordinate and execute middleware integration tasks across various technology platforms to support the development and deployment of sports data analytics solutions.
• Engage with a diverse range of applications and technologies, contributing to the dynamic and challenging nature of the role.
• Provide Tier IV and higher support for any outstanding technical issues.

Requirements

• Bachelor’s Degree in Computer Engineering or Computer Science-related discipline
• At least 7 years of work experience in a relevant role, with demonstrated prior experience in leading engineers in delivery end-to-end product development projects
• Demonstrate expertise in modern C++ and multithreading concepts, along with fundamental knowledge of Linux and Python / Bash scripting.
• Basic understanding of computer vision principles and solid fundamental knowledge of OS / systems / networking.
• Strong problem-solving skills with the ability to troubleshoot the most challenging technical issues effectively.
• Demonstrate a self-starting attitude with a strong desire to learn and an action-oriented approach
• Excellent teamwork skills and the ability to work cross-functionally.
• A background in Team Sports will be an added advantage!

Position Overview:

We are seeking an experienced and dynamic Presales Consultant to join our team, focusing on IT Observability, Monitoring, and AIOps. The ideal candidate will possess extensive knowledge of IT Observability and Monitoring solutions and AIOps, with hands-on experience with key technologies such as Elastic Observability, IBM, and SolarWinds. This role is essential for guiding our clients through the implementation and optimization of monitoring and observability solutions, and for tailoring the right scope of work for services engagement to enhance their IT operations and infrastructure.

Key Responsibilities:

Technical Expertise:

• Demonstrate deep expertise in IT Observability,Monitoring, and AIOps solutions, including platforms such as Elastic Observability, IBM Observability solutions, and SolarWinds.
• Provide advanced guidance on how these solutions can address customer needs, integrate with existing environments, and enhance IT monitoring capabilities.

Customer Engagement:

• Engage with customers to understand their business needs, technical requirements, and pain points related to IT operations, monitoring, and observability.
• Conduct detailed assessments and translate business requirements into technical solutions using observability, monitoring, and AIOps tools.

Solution Design:

• Develop and deliver compelling presentations and demonstrations showcasing the capabilities and benefits of observability,monitoring, and AIOps technologies.
• Create detailed technical proposals, including solution architecture diagrams and deployment strategies, tailored to customer needs and the defined scope of work.

Pre-Sales Support:

• Collaborate with sales teams to identify and pursue new business opportunities, providing technical expertise throughout the sales cycle.
• Respond to RFPs, RFQs, and RFIs with detailed technical responses and solution outlines focused on monitoring, observability, and AIOps.

Proof of Concept (PoC):

• Lead and manage PoCs, including planning, execution, and validation, ensuring that solutions meet customer expectations and deliver tangible value.

Scope of Work (SoW) Development:

• Tailor the scope of work for services engagements by defining project deliverables, timelines, and resource requirements based on customer needs and technical assessments.
• Develop comprehensive statements of work (SoWs) that outline the objectives, deliverables, and timelines for IT monitoring and observability projects.
• Depending on complexity of project, may be expected to chip in for project implementation (on case by case basis).

Training & Enablement:

• Provide training and support to internal teams and customers on observability, monitoring, and AIOps solutions, ensuring effective adoption and utilization.
• Maintain up-to-date knowledge of industry trends, best practices, and competitive landscape related to IT monitoring and observability.

Collaboration:

• Work closely with product management and engineering teams to provide feedback and influence the development of future product features and enhancements.
• Share insights and success stories with the broader team to drive continuous improvement in monitoring and observability solutions.

Qualifications:

Experience:

• 3- 5 years of experience in presales, solutions engineering, or technical consultancy roles with a focus on IT Observability, Monitoring, and AIOps.
• Proven experience with SolarWinds, including hands-on implementation and configuration.
• Experience with Elastic Observability, IBM Observability solutions, or equivalent will be advantageous

Technical Skills:

• Strong understanding of IT infrastructure, applications, and observability and monitoring principles.
• Experience with monitoring, logging, and AIOps tools and platforms, including their configuration and integration.
• Proficiency in defining and tailoring scopes of work for services engagements that enhance visibility, performance, and operational efficiency.

Education:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Advanced degrees or certifications are a plus.

Soft Skills:

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Customer-focused mindset with a track record of building and maintaining strong client relationships.

Additional Information:

• Local travel may be required for customer meetings, demonstrations, and events.
• This role may involve working with cross-functional teams across different time zones.

My client is a leading provider of advanced CCTV and surveillance solutions, dedicated to delivering top-notch security products to businesses and institutions. As they continue to expand the market presence, they are looking for a dynamic Channel Sales Manager to join the team.

Job Description:

We are seeking an experienced and technically proficient Pre-Sales Engineer to work closely with our sales team, providing technical expertise and solutions-oriented support to potential clients. The ideal candidate will have a strong background in CCTV and security systems, with the ability to translate customer needs into effective technical solutions.

Key Responsibilities:

• Work with the sales team to understand customer requirements and provide technical guidance and solutions that meet their needs.
• Design and propose tailored CCTV and surveillance solutions, including system architecture, product selection, and integration with existing infrastructure.
• Conduct product demonstrations, presentations, and technical workshops for potential clients, showcasing the capabilities and advantages of our solutions.
• Assist in the creation of detailed technical proposals, including system configurations, bill of materials (BOM), and cost estimates.
• Provide pre-sales technical support to clients, addressing inquiries and resolving technical issues during the sales process.
• Work closely with the sales, product development, and engineering teams to ensure that proposed solutions are feasible and aligned with customer expectations.
• Lead and manage PoC initiatives to demonstrate the effectiveness of proposed solutions in the customer’s environment.
• Gather and communicate customer feedback and market insights to the product development team to inform future product enhancements.
• Provide technical training and support to the sales team, helping them understand the technical aspects of our products and how to position them effectively.

Qualifications:

• Minimum of 3 years of experience in a technical pre-sales, systems engineering, or similar role within the CCTV, security, or related technology industry.
• Strong knowledge of CCTV systems, IP cameras, video management software (VMS), networking, and related security technologies.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to develop innovative solutions that meet customer needs.
• Demonstrated ability to understand customer needs and deliver solutions that exceed expectations.
• Ability to work effectively in a team-oriented environment, collaborating with sales, engineering, and product development teams.

Responsibilities

• Responsible for Electrical Engineering services for the projects from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as mentor to new employees and provide technical assistance
• Advise engineers on the project administration and contractual issues
• Conduct technical discussion on common design problems
• Assist in maintaining high quality standards of design and construction
• To promote esprit de corps amongst employees
• Responsible to participate and support the Company’s SHEQ within their scope of duties

Requirements

• Recognised Degree in Electrical Engineering
• Minimum 7 years of relevant experience in industry

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

Responsibilities:

• Support of high-performance compute clusters.
• Working knowledge on HPC systems, including CPU/GPU architecture, scalable/robust storage, high-bandwidth inter-connects, and a knowledge of cloud-based computing architectures.
• Generate HW BOMs for the HPC Clusters, provide vendor management and oversee HW release activities.
• Utilize Linux OS to configure appropriate operating systems for the HPC system Understand and assemble the project specifications and performance requirements at the subsystem and system levels.
• Adhere and drive to project timelines to ensure program achievements complete on time.
• Support design and release of new products to manufacturing and ultimately the customer, providing quality golden images, procedures, scripts and documentation to the manufacturing team and customer support team.

Required Qualifications:

• Validated in-depth and flavor agnostic knowledge of Linux systems (SuSE, RedHat, Rocky, Ubuntu)
• Experience with maintaining and interacting with robust storage Working HPC HW knowledge especially in the server, GPU, networking, Storage, BIOS & BMC arenas.
• Experience in System-D, Net boot/PXE, Linux HA.
• Strong understanding of TCP/IP fundamentals and knowledge of protocols, DNS, DHCP, HTTP, LDAP, SMTP.
• Ability to code and develop Shell and Python scripts.
  Experience with one or more of the listed Configuration Mgmt utilities. (Salt, Chef, Puppet etc) .

Preferred Qualifications:

• Possess a strong DevOps focus: Knowledge of setting up a continuous development pipeline (Jenkins), Repository software (Git-based), Singularity & Docker Containers. Kubernetes, Prothmesis & Grafana experience Knowledge of Apache/Nginx, Setting up proxy/reverse proxy, application server routing, load balancing (HA Proxy)
• BS or MS degree + 3 to 5 years validated experience Computer Engineering or Electrical Engineer related fields

Skills and Abilities:

• Team Orientation & Interpersonal – Highly motivated teammate with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Organization & Time Management – Able to plan, schedule, organize, and follow up on tasks related to the job to achieve goals within or ahead of established time frames.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.
• Adaptability to Change – Able to be flexible and supportive, and able to assimilate change positively and proactively in rapid growth environment. Outstanding teammate with excellent written and verbal communications skills.

Minimum Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

Job Description

• Responsible for installation, maintenance, troubleshooting and repairing of MALDI and TOF systems.
• Manage technical service matters including but limited to warranty claims from customers.
• Provide technical solutions and expertise to support regional partners' engineers via both onsite and remote modes.
• Other duties as assigned.

Qualifications and Requirements

• Diploma or Bachelor's degree in Science (especially Chemistry) or Engineering or equivalent.
• At least two years of experience related to technical service or product or sales role in analytical instrument industry.
• Must be able travel in the Asia Pacific region.
• Must have ownership, self-initiative & pro-active attitude towards work.
• Possess logical thinking skills which are essential for technical troubleshooting.
• Good communication and presentation skills.
• Good co-ordination skills with both internal and external parties.
• Familiarity with remote technical support is desirable.
• Prior experience with Mass Spectrometry (MS) or Time of Flight (TOF) will be a distinct advantage.

About Shimadzu

Shimadzu (Asia Pacific) is headquartered in Singapore with over 500-strong employees across five subsidiaries in India, Malaysia, the Philippines, and Vietnam, covering the Analytical & Measuring Instruments and Medical Systems field.

Today, with more than 50 distributors, we have maintained a strong presence in 15 countries comprising Bangladesh, Brunei, Cambodia, India, Indonesia, Laos, Malaysia, Myanmar, Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Thailand, and Vietnam, amounting to 1500 frontline force.

We regret that only shortlisted candidates will be contacted.

Working Hours :

44 Hrs/Week

Scope of services :

1. Claims Submission and Processing
2. Disbursement Memo Preparation and Verification
3. Claims Documentation and Monthly Report
4. Other Duties

Requirements

• Minimum two (2) years experience in Admin and Finacial experience in large projects.
• Atleast a degree in business or equivalent
• The personnel will be responsible for the administration of the claims submision.

Dear Sir/madam

Good day to you.We required site Enginner for our company to establish our business.Kindly contact us or email us for job interview requirement . We required experience staff and flexible working staff to look after our business .

Thank you

Job Responsibilities:

• Information gathering to conduct feasibility assessments on solar projects

• Developing design specs and requirements for projects

• Liaise with vendors in procurement of components

• Produce design drawings like SLD, Panel and String Layout using AutoCAD

software

• Work with installer to complete and commission projects

• Work with Business Development team to secure project

• Prepare Tender Documents

• Any other ad-hoc duties as assigned

Job Requirements:

• Minimum Diploma in Electrical Engineering/Renewable energy-related field is preferred
• At least 1-2 years prior experience preferred but not required
• Knowledge in electrical design and engineering
• Driven, high energy individual who strives for success
• Good verbal and written skills
• Interest in renewable energy and related topics