JOB SUMMARY

Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the Lounge service, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading VIP Team and Guest Services Teams

• Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Monitor guest relations personnel to ensure Elite member consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Inspects all VIP/Elite Member rooms prior to arrive and greet VIP/Elite Member guest personally.
• Encourages and building mutual trust, respect, and cooperation among team members. Liaise with other departments and necessary outside contracts to ensure excellent service delivery.
• Oversee maintenance of efficient repeat guest history system
• Preparing of welcome letter for VIP/Elite Member guest, schedule and attend regular VIP/Elite Member gues cocktail parties etc
• Handle guest complaints and refer them as necessary, follows up on corrective action
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.
• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Ensures compliance with all policies, standards and procedures.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Understands and complies with loss prevention policies and procedures.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to guests as requested.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Marriott Loyalty Program

• Partners with Loyalty Head Connector to guide other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Participates as needed in the investigation of employee and guest accidents.
• Performs Front Desk duties in high demand times.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Detail Orientation - The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.
• General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Job Description:

• Manage the planning and running of assigned of assigned research programme and projects.
• Coordinate with internal and external stakeholder to ensure project meet within the timeline.
• Manage approved funding and expenditure, including corresponding with funder, handling purchases and tracking the utilization of budget.
• Monitor progress of research activities and outcomes and prepare relevant reports.
• Any other duties assigned by Senior Manager/ Director

Requirements:

• Minimum Bachelor Degree in Life Science Biological Science or equivalent
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Descsription:

• Represent and report to the Client / SO / SO Rep to identify, assess and make recommendations to manage foreseeable risks and safety infringements
• Attend to Contractor’s Safety Committee Meetings
• Conduct audits of all contractors to ensure compliance with agreed safety management plans
• Monitor and review the implementation of the SHE plan.
• Be an advisor to guide and lead risk assessment amongst the Contractor teams and areas requiring more attention, including risk reduction or systems improvement
• Attend toolbox and pre-start meetings as appropriate
• Manage site wide communication of all safety information
• Manage overall reporting of safety statistics and man-hours including lead and lag indicators
• Lead investigations and reporting on any incident or near miss
• Produce an d overall site wide safety calendar of events and issues and conduct and monitor all site wide safety drills and exercises
• Ensure Contractor’s implementation of all aspects of the approved Safety Management Plan and the associated and referenced work practices.
• Monitor and review site ECM plan and implementation
• Attend to all liaisons with Authorities including but not limited to M.O.M, NEA, PUB, LTA, etc

Requirements:

• Diploma holder with relevant experience within construction safety field.
• Possess more than 5 years relevant working experience in health and safety management systems
• Possess good knowledge of safety, health, environmental protection
• Familiar with ISO 14001 & OHSAS 18001 management systems and Singapore legal and statutory requirements.
• Possess strong capabilities in risk analysis and risk control.
• An excellent communicator with an eye for detail, the candidate must exhibit initiative and a strong desire to achieve results.
• Customer service skills and an analytical mind are advantageous.
• Possess good writing skills and familiar with the common Microsoft suite of software
• Willing to commit to a 12 months contract
• Working location will be at Changi and company transport will be provided from Tanah Merah MRT station

Reporting to the Head of Researcher Marketing, the Author Marketing Manager has the overall responsibility for managing the development and deployment of all marketing activity related to the engagement of authors. Working with the Head of Researcher Marketing, the role holder will be responsible for creating the strategic vision for Hindawi’s author, as well as achieving annual marketing objectives and KPIs through the implementation of integrated, multi-channel marketing campaigns (across email, search, social, recommendation engines, print, etc.)

Marketing strategy and activity:

● Develop and implement objectives-driven global marketing strategies to improve positioning, awareness and impact with authors - with the ultimate aim of increasing engagement and submissions

● Create and carry out marketing plans and activity to drive submissions and enhance the author experience

● Where necessary, implement different marketing approaches for different geographical regions to ensure the best outcomes possible

● Collaborate with the Research Engagement Manager teams on product positioning and campaign requirements

● Working with the Email Manager and Paid Media Manager to set up and maintain a program of relevant automated multi-channel marketing campaigns to drive return authorship

● Work with the other Marketing Managers to ensure successful engagement with and development of all Hindawi customers and users

● Where required, ensure that marketing insights and customer needs are clearly represented at the creation and development planning stages of relevant new products

Design and communication:

● Work closely with the Visual Design team to create and implement consistent and impactful visual identities for all marketing campaigns and collateral

● Where relevant, collaborate with the Brand Marketing Manager on activity related to the wider community and in utilising company-wide materials for researcher-focussed campaigns

Reporting and market understanding:

● Ensure consistent and useful measuring and reporting of all marketing activity (working closely with the Data & Operations team)

● Work with the Senior Data Analyst to develop a strong understanding of our authors to help us best serve them

● Monitor competitor activity to feed into overall market intelligence

Qualifications & experience:

The role holder has a strong work ethic with the ability to handle multiple priorities and respond quickly to changing requirements. The role holder always keeps key objectives and targets in mind when developing strategies, plans and activities. International marketing experience is an essential requirement for the role and solid evidence and experience of multi-channel and integrated marketing skills is required. An understanding of Open Science and wider publishing and research landscape, and the elements and actors within it, is also desirable. The role holder is an eminently reliable team player that responds well to a varied workload and plays a pivotal role in serving our customers and developing our journal products.

Job Responsibilities

1. Initiates day-to-day sales activities such as sales calls, telemarketing, sales appointments, entertainment, presentations, virtual presentations, prospecting, proposals and closing sales

2. Be familiar and effective in the sales processes: create rapport, ensures that relations with the internal and external customers are cordial and that they are receiving satisfactory service

3. Anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback

4. Responsible for acquisition and maintenance of all sales accounts

5. Meeting monthly and annual revenue goals set by the management

6. Prepares correspondence to customers and internal booking reports

7. Compliance with statutory regulations and internal guidelines/ SOPs

8. Follow up with clients whose payments are outstanding and long overdue

9. Ensures proper maintenance of sales files

10. Participates and coordinates promotional, overseas sales trip, trade shows or any other assignment

11. Performs any other duties as and when assigned by the Management

Education and Work Experience

1. Possesses a relevant Diploma or Degree

2. Minimum 2 – 4 years’ relevant working experience in the hotel industry

3. Relevant room sales experience in the hospitality industry

4. A mature, self-motivated, dynamic, meticulous and result oriented individual

5. Excellent interpersonal and communications skills with a strong network

Roles & Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff

In order to operate an employment agency and handle client meetings, a CEI (KAH) certificate is required. Additionally, conducting headhunting marketing is also necessary

Developing and implementing operational strategies and objectives that align with the company's overall business goals. This includes analyzing market trends and competitors to identify areas for improvement.

Managing and mentoring a team of operations staff, ensuring they are well-trained, motivated, and aligned with the organization's objectives.

Utilizing data and analytics to make informed decisions and drive continuous improvement in operational processes.

Generating regular reports on key performance indicators (KPIs) and presenting them to senior management for strategic decision-making.

Facilitating communication and collaboration between different departments to ensure that operational processes align with the broader business strategy.

Senior Manager, Talent Acquisition

Reporting to the Vice President, HRBP, you will be responsible for developing and implementing effective recruitment strategies to meet the talent needs of Ascott. This includes identifying, engaging, and hiring high-performing candidates who align with Ascott's culture and business objectives.

You will:

• Partner with the leadership team to align HR strategy to business objectives.
• Work closely and independently with Heads of Department in the resource planning and talent acquisition for the departments in the Unit.
• Develop and implement effective recruitment strategies to attract and source qualified candidates in line with business needs.
• Drive the organization's employer brand by promoting the company as an employer of choice and effectively communicating our culture, values, and opportunities
• Partner with Group Talent Management team and the leadership team in developing and building a talent pipeline for the departments.
• Partner with Group Rewards team and the leadership team in driving the annual performance review
• Work closely with HR Shared Services on the on-boarding, off-boarding and internal mobility of employees
• Deliver HR services in an effective and efficient manner; identify and resolve HR issues within the Unit if required
• Be part of HR-related projects, when required, including those related to the development and implementation of HR Systems and other ad hoc projects that may arise

Requirements:

• Bachelor’s Degree in Business, Human Resource or equivalent
• Minimum 8 - 10 years of relevant experience in Talent Acquisition, preferably in the Hospitality industry
• Good exposure to the complete recruitment lifecycle from Sourcing to Onboarding
• Experience working in an external recruitment agency will be an advantage
• Resourceful, independent and possesses strong initiative and drive.
• Meticulous and exercises high level of discretion when dealing with confidential information
• Team player, who is mature with good hands-on multi-tasking abilities
• Strong analytical, communication and interpersonal skills

Description

You will be part of the Corporate Development team overseeing KSL’s strategic, corporate and organisational needs, including the development of strategic work plans. As part of the process, you will work closely with KSL senior management and departments, funders and other stakeholders across Government and non-Government agencies to forecast and anticipate KSL’s evolving needs.

Key Responsibilities

Strategic Planning

• To develop an integrated and data-driven strategic plan for KSL, which meets Code of Governance requirements, as well as factors in KSL’s data analysis and Organisational Health Framework for Social Service (OHFSS) findings To present these at relevant KSL Board and Board Committee Meetings, as well as Ministry-led platforms.
• To study emerging trends in the area of early childhood development, with focus on effectiveness of specific interventions.
• To collaborate with Early Childhood Development Agency and other KSL Divisions in refining KSL’s service model as appropriate.
• To coordinate and manage KSL’s records and document repository structures and processes, as well as KSL-wide contracts.

Organisational Development

• To lead in KSL’s organisational transformation and change management efforts as it ramps up for nationwide expansion.
• To formulate and drive staff engagement efforts to shape a stronger culture within the organisation.

Competencies

• Tertiary qualifications in a related discipline.
• At least 6 years of relevant work experience in organisational development, strategic planning and/or corporate reporting.
• Proven track record in identifying capability gaps and translating ideas into meaningful organisational outcomes.
• Strong written and verbal communication and interpersonal skills.
• Strong analytical, planning and problem-solving skills. Able to work well in a fast-paced and dynamic start-up environment.
• Attentive to details, a self-starter and effective team player who possesses the ability to work independently and in cross-functional multi-disciplinary teams.
• Familiarity with systems thinking, contract management, procurement, community development approaches, ESG strategy or the early childhood landscape will be an advantage.

Job Responsibilities:

• Perform in-depth analyses on large datasets to gain a deeper understanding of beneficiaries
• Work with cross-functional teams to build and maintain dashboards to monitor and gain business insights. Guide users on creating and using reports and visualizations to communicate findings to stakeholders
• Prepare data for regular and ad-hoc reporting based on organization needs
• Contribute to the improvement of business operations through automation
• Improve data collection & analysis processes to achieve efficiency and productivity
• Foster data literacy across the product organization and establish standards for data-informed decision-making
• Liaise with external agencies like the Ministry of Education and Ministry of Social and Family Development on data relating to our beneficiaries
• Support and jointly participate in in-house research using data and also external research projects where necessary
• Support Board meetings and preparations of materials for reporting to Board and Exco

Job Requirements:

• Relevant degree in business analytics, data analytics, computer science or other similar field
• At least 3 years of relevant experience
• Excellent quantitative analysis, use of spreadsheets and modeling tools
• Strong communication and presentation skills to interface with stakeholders
• Salesforce & business objects expert with extensive reporting and dashboard skills and experience in Power BI would be an added advantage
• Good team player and collaborative
• Must be self-motivated with a strong focus on delivery
• Familiar with Personal Data Protection Act

Sales Director / Business Development Managers (Singapore)

Business Buy & Sell for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Looking for companies that is planning to sell their business or buy in more companies

· Minimum entry will be selling price ranging 3 million sg dollars and above

· Conduct sales pitch to prospective clients who are companies CEO or MD if they are keen to sell their companies or if they plans to buy in more companies for expansion or planning for group listings of companies

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Responsibilities

· Responsible for the service management in the maintenance services

· Prepare and maintain project execution plans, and track all activities against the plan, providing regular and accurate reports to internal management and customer management

· Deliver quality outputs based on defined processes, review project performance and take timely corrective actions where necessary to ensure that project performance targets are achieved; identify and mitigate risks before they seriously impact the project delivery

· Monitor and control allocated manpower, associated revenue costs and all capital costs against the project budget

· Provide effective leadership to the project teams and ensuring that the team members are motivated, and developing their technical competencies and knowledge base

· Participate in client / partner contract negotiations and pre-sales solutioning support to sales team

· Manage a team and ensure SLA are fulfill

Requirements

· Degree in IT / Engineering, or diploma with years of experience equivalent

· At least 5 years of experience in managing large-scale system and engineering integration projects and cross-functional delivery teams

· Experience in turn-key development, implementation and maintenance of large-scale, multi-platform, multi-vendor systems in the IT and engineering domain

· Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations

· Proven track record in managing multi-million dollar projects in the government and/or commercial sectors

· Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment

· “Hands-on” attitude

· Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation

· Knowledge of Voice switching system will be a plus

· Professional project management certification (e.g.. PMP, ITIL, etc.) is preferred

· Preferably with Class 3 driving license

· Working location is in Ang Mo Kio

• This is a 2 years’ direct contract

· Singaporeans only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Marketing Strategy Development:

• Collaborate with the marketing team and other departments to develop and implement marketing strategies aligned with business goals.
• Conduct market research to identify trends, customer needs, and competitor activities.

Video Content Creation:

• Plan, script, and produce engaging video content together with the team for various marketing channels, including social media, website, and email campaigns.
• Collaborate with creative teams, videographers, and editors to ensure high-quality production.

Social Media Management:

• Manage and grow social media accounts by creating and curating content, engaging with followers, and monitoring social media trends.
• Develop and implement social media campaigns to increase brand awareness and drive customer engagement.

Content Marketing:

• Develop and execute content marketing strategies to attract and retain customers.
• Create blog posts, articles, and other written content to enhance the brand's online presence.

Campaign Planning and Execution:

• Plan and execute marketing campaigns, including promotions, product launches, and special events.
• Monitor campaign performance and adjust strategies to optimize results.

Analytics and Reporting:

• Utilize analytics tools to track and analyze the performance of marketing efforts.
• Provide regular reports on key performance indicators (KPIs) and make data-driven recommendations for improvement.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts.
• Coordinate with external vendors, agencies, and partners as needed.

Budget Management:

• Assist in developing and managing the marketing budget.
• Monitor expenses and ensure cost-effective strategies.

Stay Informed:

• Stay updated on industry trends, new technologies, and marketing best practices.
• Attend relevant conferences, workshops, and training sessions.

Marketing Strategy Development:

• Collaborate with the marketing team and other departments to develop and implement marketing strategies aligned with business goals.
• Conduct market research to identify trends, customer needs, and competitor activities.

Video Content Creation:

• Plan, script, and produce engaging video content together with the team for various marketing channels, including social media, website, and email campaigns.
• Collaborate with creative teams, videographers, and editors to ensure high-quality production.

Social Media Management:

• Manage and grow social media accounts by creating and curating content, engaging with followers, and monitoring social media trends.
• Develop and implement social media campaigns to increase brand awareness and drive customer engagement.

Content Marketing:

• Develop and execute content marketing strategies to attract and retain customers.
• Create blog posts, articles, and other written content to enhance the brand's online presence.

Campaign Planning and Execution:

• Plan and execute marketing campaigns, including promotions, product launches, and special events.
• Monitor campaign performance and adjust strategies to optimize results.

Analytics and Reporting:

• Utilize analytics tools to track and analyze the performance of marketing efforts.
• Provide regular reports on key performance indicators (KPIs) and make data-driven recommendations for improvement.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts.
• Coordinate with external vendors, agencies, and partners as needed.

Budget Management:

• Assist in developing and managing the marketing budget.
• Monitor expenses and ensure cost-effective strategies.

Others:

• Highly motivated and experiences in Mass Communication or FMCG Industry
• 5days work week. Able to commit if require to work beyond required hours / workday
• Renumeration base on work experiences with 14days annual leaves and others benefits upon confirmation

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Design Manager reports to Design Lead and collaborates with Studio Manager. You will be responsible for implementing an appropriate framework and best practices and manage the design delivery process and essay a bridging role between the design and the delivery for Hospitality interior design projects.

Key responsibilities

• Understands and adheres to the Project Plan including project design and Financial goals.
• Drive the project design forward with the Design Lead from kick-off to completion.
• Support the Design Lead as required during Concept and Schematic phases and in preparation of presentations
• Fully involved in the project design development - work closely with the design teams from Design Development stage all the way to practical completion, ensure design information is of the right quality; oversee the drafting of detailed workings, drawings and specifications; prepare tender applications and make related presentations; Study construction documents and analyze and approve changes to construction design documents.
• Manage the quality of deliverables and ensure that Design documentation keeps pace with project timescales and projects come within budget and deadlines; keep consult with executives and make recommendations for resource allocation.
• Coordinate and foster teamwork between all project stakeholders – the design internally the Consultants externally

Support team through full project lifecycle from planning to construction.

Qualifications

• Hospitality Design related background in both Education and working experience
• Experience in Project design development
• Proficiency in Design program such AutoCad, Photoshop, SketchUp
• Good at presentation skill and client management

Requirement: CV with Updated portfolio

The Business Development Manager assumes the responsibility of leading the organisation's business development strategies by prospecting new buyers and sellers, expanding current business portfolio, and identifying new business ventures both locally and regionally. He/She is expected to maintain extensive knowledge of current market conditions to identify and develop the organisation's propositions and differentiators. The Business Development Manager also collaborates with regional teams to stay informed with the latest geographical trends. In addition, he maintains relationships with existing and new buyers and sellers, and manages a diverse group of stakeholders. He is a highly-driven individual whom possesses great attention to detail and is able to address complex problems in a dynamic business environment.

A) Enhance current business portfolio

- Collaborate with internal stakeholders to assess gaps and opportunities in business performance and current portfolio.

- Assess gaps and opportunities based on stakeholder feedback across functional tracks to optimise business processes.

- Develop implementation plans and knowledge transfer activities to integrate new technologies into business processes.

- Develop demand creation strategies and new product service offerings to meet market demands.

- Build relationships with industry players and expand business network to support partnership strategies.

B) Explore new business opportunities

- Leverage business network and facilitate knowledge sharing sessions to identify new business opportunities.

- Obtain insights from business network on developments in product offerings and production, including technological and process enhancements.

- Develop new business venture proposals based on an evaluation of market demand and strategic fit.

- Review cost-benefit analysis, risk assessment and financial modelling of new business ventures to inform business development decisions.

- Review due diligence reports and regulatory restrictions on new business ventures.

- Engage with identified business partners, suppliers and vendors to realise new.

C) Develop business development strategies

- Develop business development plans in alignment with business development strategies.

- Develop business reports on potential revenue streams, enhanced product offerings and new business ventures to inform business development strategies.

- Assess feasibility of business development pursuits with internal and/or regional stakeholders through engagement sessions.

- Review targets and Key Performance Indicators (KPIs) across teams and integrate into implementation plans.

- Facilitate internal stakeholder engagement sessions to support implementation plans for new portfolio adoption.

D) Drive collaboration of human resource, technology, finance and continuous improvement initiatives

- Propose department’s financial budget for management approval.

- Develop corporate governance measures.

- Provide on-the-job training and performance evaluation to subordinates.

- Implement department’s recruitment and retention efforts.

- Evaluate latest technology trends that can be leveraged to improve productivity and innovation.

- Evaluate how workplace technology approach can be revised based on feedback.

- Review outcomes using available records and information to determine effectiveness of work processes and procedures.

- Review work processes improvement solutions to determine effectiveness.

Your role

As an Oracle Applications Business System Analyst, you will be responsible for supporting the entire Oracle applications, working closely with business stakeholders, working with service partners, tracking incidents, and streamlining the release and deployment process. This person should be able to track ongoing development, support activities, scheduling, and coordinating releases for Oracle and boundary applications. The releases can be inclusive of application releases, operating system patches, security improvements, hardware upgrades, Projects, and Programs.

What you’ll do

• Responsible for implementing and managing release processes for code through development, test, and production environments. This will include change management and ensuring all the deployment components are aligned and deployed successfully
• Able to handle escalations and Incident processes and deliver best-in-class service to our stakeholders. You will act as a bridge between our users/internal teams/stakeholders, advocating for user priorities and ensuring their requests are driven to resolution towards their satisfaction. You will be required to work closely with technical teams, application, infrastructure teams, and internal stakeholders to achieve the resolution of the reported problems.
• To be available to handle and resolve support issues and escalation and collaborate with technical teams to drive the solution of incidents and escalations
• Proactively review resource requirements and prevent the recurrence of issues due to resource constraints
• Work with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.
• Understand the cross-functional systems and assess the impacts when there is a change or major release is planned
• Lead the effort to define IT strategic direction for release management tools for IT to ensure the process requirements of release management are built in. The Release Manager will assist in managing projects and interdependencies to ensure milestone adherence to ensure the integrity of the release can be measured
• Able to review the Oracle instance management strategy to ensure all the Oracle instances and boundary systems are tightly aligned for each testing cycle, planning instance refreshes as required, handling Oracle service requests and prioritizing, escalating as needed
• Work closed with the managed services team to ensure all the priority issues are resolved in a timely manner and be a liaison between the HCM/ERP leads to coordinate meetings and provide necessary information to resolve all the incidents.
• Work with the managed service provider to ensure the team is well utilized, meets all the SLA criteria, and meets all the audit compliance.

What you’ll need

• Bachelor’s degree in information technology.
• Must have at least 14+ years of hands-on experience in supporting Oracle applications.
• Must have experience in working at least one of the oracle cloud implementations.
• Must have experience working as a Business System Analyst in oracle cloud applications.
• Knowledge of Oracle Quote to Cash is a must.
• Candidate must have strong functional knowledge in Finance and supply chain.
• Having knowledge of oracle Subscription Management and Supply chain is mandatory.
• Understanding Oracle CPQ is a bonus.
• This resource should be responsible for talking to business, understand the requirement, create functional design documents and work with technical teams to develop the solution.
• Have worked on managing multiple releases across all the enterprise applications.
• Manage risks and resolve issues that affect release scope, schedule, and quality.
• Have managed a support team and have a good understanding of the support incident resolution process.
• Measure and monitor progress to ensure application releases are delivered on time, and that they meet or exceed expectations.
• Coordinate release content and effort based on the service request backlog, pending service requests, third-party applications, or operating system updates.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes and release details and schedules to the Business as required.
• Manage relationships and coordinate work between different teams at different locations.
• Conduct Release Readiness reviews.
• Maintains the release schedule for all core services and ensures alignment across key partners and vendors.
• Lead and coordinate the go-live activities, including the execution of the deployment Plans and checklists.
• Experience with Salesforce, ServiceNow is a must with collaboration tools Jira, confluence, and CI/CD tools
• Must know Oracle release patterns, SR process

Looking for a hardworking individual who is willing to work in a team. Must provide great customer service and speak English fluently.

Duties of Assistant Operations Manager:

• Assist manager in ensuring daily restaurant operations run smoothly. Such as but not limited to order taking, up-selling, serving food and drinks, clearing tables, bartending, billing etc.
• Manage and arrange special orders such as takeaway, delivery, catering and buffet set ups.
• Train new employees based on the company’s service standards.
• To manage and collect feedback on food quality and service standards, resolve customer complaints amiably and to ensure customers satisfaction.
• Assist in all necessary administration work (such as but not limited to updating petty cash forms, supplier invoices, daily closing of POS etc).
• Assist in stock checking and purchasing of expendable items.
• To maintain cleanliness of the entire restaurant daily and to follow a scheduled cleaning roster SOP.
• To coordinate orders between the front-of-house and the kitchen. Manage/ supervise all areas of operations and ensure that kitchen team follows instructions and prepares food up to standard based on SOPs.

Required to work 6 days a week. 1off day per week.

Required to work public holidays and will be given paid off in-lieu.

Starting of 10 days paid annual leave and fixed 14 days paid medical benefits annually.

Duties & Responsibilities:

• Report to the Finance Manager and/or CFO
• Perform group consolidation of accounts
• Prepare year end audit schedules and liaise with external auditors;
• Handling full set of accounting functions;
• Prepare annual statutory accounts, income tax computation, XBRL filing, government statistics/surveys and ad hoc matters such as review regulatory MAS consultation
• Prepare monthly accounts, management reports and returns in a timely and accurate manner consistent with the company’s policies;
• Preparation of income tax computation and liaise with tax agent in all tax related matters;
• Prepare GST and commission report;
• Prepare monthly cash flow statement
• Prepare, maintain and review monthly journal;
• Perform analysis of accounts;
• Perform monthly accounts reconciliation;
• Supervise and review the work of subordinates
• Attend to ad-hoc requests for financial information or other projects that may arise

Requirement:

• Possessed at least a Bachelor Degree in Finance/Accountancy or equivalent
• 3-5 years of working experience in the related field
• 3 years Audit and FP&A experience with SGX reporting (added advantage)
• Good command of English and Chinese languages.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description

• Perform and certify aircraft maintenance duties for various aircraft types
• Read and interpret manufacturers’ and airlines’ maintenance manuals, service bulletins, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components
• Deliver and oversee aircraft inspections, modifications, maintenance tasks, repairs, within license scope
• Sign-off all tasks performed and comply with Airworthy Release
• Document and record work performed on the aircraft
• Comply with all Aviation Security, Quality, Environmental, Health and Safety (SQEHS) and airworthiness requirements

Job Requirement

• Hold an Aircraft Maintenance Engineer’s License (AMEL) issued by the civil Aviation Authority of Singapore (CAAS) or a foreign equivalent license recognized by CAAS or an FAA A&P certificate or professional licenses relating to aviation.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Your main responsibilities

• Drive Accenture’s Talent Strategy and Development offerings across our Growth Markets (APAC and Latin America)
• Build and support our go-to-market strategies in the Talent Strategy and Development space, and deliver client facing projects across our key markets in Growth Markets
• Advise and coach leadership and teams on the latest insights and trends in Talent Strategy and Development and build capabilities in local teams, sharing our latest thinking, approaches and assets
• Drive regional sales efforts and build pipeline of Talent and Organisation work with our clients
• Contribute to thought leadership and Go to Market activities in the Talent space, establishing yourself as a key expert in the Talent Strategy and Development space
• Participate in regional project in the Talent Strategy space.

Qualifications:

• Min. 12 years of experience in talent strategy and development, with 7 years individually leading consulting projects or 5~6 years related industry experience with basic consulting skills
• Strong and proven track record in talent strategy and talent management.
• Strong capabilities on analytical and quantitative problem solving, and complex ideas communication, analytics experience strongly preferred
• Proven experience in leading teams to deliver new strategies or capabilities while developing, mentoring and inspiring team members
• · Flexibility to accommodate client and project travel requirements.

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Responsibilities

· Managing all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables

· Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Conduct External and Internal Design Reviews and Project Management Review with Customer and project stakeholders

• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled
• Developing and maintaining a detailed project plan
• Work with pre sales and solution team in cost and efforts estimation during project tendering phase

Requirements

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Experience in InfoComm Technology
• Experience in Maritime Communication Systems is preferred
• Sound knowledge of project planning, accounting and reporting tools
• Able to work in shipyard and shipboard environment
• Ability to innovate and adapt to fast and dynamic environment
• Excellent interpersonal, communication and written skills
• Ability to work independently and in team setting
• PMP certification would be an advantage
• Wiling to travel
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Are you a dynamic and strategic commercial leader? Are you ready to make a difference in the lives of people living with serious chronic diseases? Join our team at Novo Nordisk as a Senior Commercial Manager and be part of our incredible growth journey across South-East Asia. If you are passionate about driving change and want to contribute to better patient health, read on and apply today for a life-changing career.

About the Department

The Senior Commercial Manager role is part of the Commercial Affairs & Strategy (CAS) Team, based in our BASEA (Business Area South-East Asia) unit in Singapore. The CAS Team is an ambitious, creative, and inclusive team that supports the needs of our diverse markets in driving commercial success, business transformation, and future growth for better patient health. CAS functional responsibilities include commercial/marketing, market access and public affairs, customer engagement, commercial excellence, and sustainability. As part of the team, you will have the opportunity to work in a fast-paced and collaborative environment, contributing to our mission of driving change for people living with serious chronic diseases. Reporting directly to the Senior Director of Commercial Affairs & Strategy for BASEA in a permanent full-time capacity.

The Position

In this role, you will be accountable for building diabetes market understanding and generating insights for strategic and tactical decision-making across our diabetes portfolio, with a focus on the GLP1 receptor agonists. You will form strong partnerships with the different affiliate teams to ensure their commercial success, supporting business transformation efforts and ensuring commercial excellence and strategic focus.

Specific duties include, but not limited to:

• Identify opportunities for growth and executing them at the affiliate level with a portfolio mindset.

• Support local brand planning and tactical execution, including building a strong insight base to improve data-driven decision making.

• Support potential pre-launch and launch activities, maximizing commercial success by being an expert in Diabetes, acting as a key partner in the development of launch plans, and working closely with affiliates, the Business Area office, and Asia Pacific (APAC) to define strategic focus.

• Drive superior customer engagement and experience, developing content that aligns with our strategy and is valued and impactful for healthcare professionals (HCPs) and patients, in both digital and traditional channels.

• Align opportunities, challenges, and priorities of affiliates with global marketing, Internal Operations (IO), and APAC, while working closely with various stakeholders in affiliates, APAC region, IO, and Headquarters (HQ). And manage relationships with Key Opinion Leaders (KOL), agencies, events, and management consulting companies in the execution and management of marketing projects.

Qualifications

· A minimum of a bachelor's degree, preferably in Marketing, Science, or Business Management-related discipline. A master's qualification is preferred.

· At least 8 years of overall professional experience, including 3-5 years of experience in brand management within the pharmaceutical, medical devices, consumer health, or life science industries – combination of such is a plus. The ideal candidate will also hold pharmaceutical sales experience.

· Outstanding interpersonal and project management skills with a proven track record in managing external and internal stakeholders.

· Excellent command of written and spoken English, with the ability to communicate ideas clearly and effectively across a diverse audience.

· Willingness to travel within the BASEA region.

Working at Novo Nordisk

At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing, and sales – we’re all working to move the needle on patient care.