Responsibilities

• Oversee operations on a day-to-day basis within the TCM Treatment (Acupunture , Chinese Medicine, Tuina, Moxi and other wellness treatment) and communicate regularly and efficiently with management on all operational aspects.
• Lead team to maximize treatment bookings and yield management
• Ensure completion and accuracy of staff commission, payments administration of Contractors and Vendors in a timely manner for submission to Finance and Payroll
• Conduct team training and streamline processes to improve our customer service and business.
• Review Members’ feedback, market and industry news to introduce or improve services, programs that allows a successful operation that increases Member positive experiences and usage.
• Manage the operations procurement process, allocation, supplies, inventories and purchasing.
• Regular competitive analysis and benchmarking with hospitality and related industries for products, program and services.

Requirements:

• Diploma / Degree in Hospitality or Spa Management will be an advantage
• Minimum 3 years' experience in operation and management of small and medium-sized enterprises
• Able to work on weekends and Public Holidays.
• TCM Clinic/Spa Operations preferably with knowledge on TCM and health
• Analytical skills - ability to read, analyze, interpret and write reports on financial positions.
• Planning, developing and implementing policies, procedures
• Relevant experience in retail functions, analysis, pricing and stock controls
• Strong communication, interpersonal, and leadership skills, able to work well in a team

The incumbent will assist in maintaining the monthly financial records and support the Head of Finance / Financial Controller with the finance functions of Vanguard Healthcare Pte Ltd. He / She will manage a team and provide guidance mainly on Capex, Accounts Payable (AP) and General Ledger (GL) matters. Additionally, the role involves managing the closing process including the maintenance and review of closing schedules, assisting in budgeting cycle, and participating in ERP system implementation.

This role will be working in Senja Care Home (Bukit Panjang).

The responsibilities include but not limited to:

• Oversee the finance and accounting operations
• Lead the month end closing process. Review monthly management accounts and closing schedules to ensure accuracy and compliance with Corporate Operating Policy and financial accounting standards
• Update management commentaries on a timely basis and aid in analysis of financial performance for reporting purposes
• Track Capex actual spend and utilisation (both budgeted and unbudgeted, funded and non-funded)
• Support the Capex planning and budgeting process
• Engage in procurement related activities such as evaluation of RFPs and vendor selection process
• Involved in the preparation of financial statements for statutory audits
• Streamline process flows including participating in ERP system implementation project to improve efficiency and accuracy
• Handle any other ad-hoc duties assigned such as grants-related matters

Requirements

• Possess Diploma/Degree/ ACCA Equivalent with at least 5 years experience in financial reporting and maintaining full set of accounts.
• Well versed in Accounting standards
• Knowledge and working experience on Navision accounting system will be an added advantage
• Ability to work under tight reporting timelines
• Positive working attitude, meticulous and responsible
• Good communication skills and team player / leader
• Proficient in computer applications, such as Microsoft Excel, PowerPoint and Word.

Job Responsibilities include, but not limited to

• Overseeing the Tanglin Club’s Adult and Junior libraries daily operations, including rostering
• Cataloguing all incoming resources to the library on LMS using MARC 21 and by RDA standards, where applicable
• Acquiring new resources as part of collection development
• Working with the library executives to handle events helmed by sections under the library (Book club and Movie club)
• Reviewing and finalizing the agenda and reports, and conducting monthly meetings with stakeholders
• Spearheading collection maintenance initiatives such as stocktaking, weeding and condemnation, and archiving.
• Training team on library-specific skills as and where necessary and proposing uptake of relevant courses to improve overall performance.
• Gathering feedback from patrons and using that data to improve library performance and usage.
• Introducing monthly themes for the junior library for each calendar year, planning activities for both libraries
• Ensuring all enquiries over the counter, by email, or phone are promptly tended to.
• Managing any requests made by patrons which include but are not limited to:Purchasing specific titles (monographs and DVDs)
  Subscribing to magazines or newspapers
  Accepting donations
  Dispute resolution amongst members
  
• Any other ad-hoc tasks that require attention, such as assisting with IMDA submissions, interviewing library candidates etc.

Requirements

• A degree or equivalent in Library Science, with at least 3 years of experience
• Service-oriented and comfortable with public speaking and presentations
• Ability to work on scheduled shifts which include weekends and public holidays
• Excellent written and verbal communications skills in English
• Good organizational, planning and time management skills
• Good knowledge of Microsoft Excel, Word, and PowerPoint
• High level of digital and information literacy

Join Our Team and Enjoy Fantastic Benefits!

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Hands on full sets of vehicle accident claim process & procedures
• Assess accident damages and preparation of damage estimation
• Liaise with insurance company pertaining vehicle claim/accident reporting
• Study vehicle repair history and inform superior of any abnormalities or repeated complaints
• Conduct vehicle checking for body and paintwork repairs
• Administration duties for costing, claims and vehicle history
• Negotiate with the claim set
• Supervise Team in the workgroup
• Any ad-hoc duties as from time to time

Requirements

• Bilingual (Mandarin and English)
• Minimum 5 years working experience in handling vehicle claim industry operations
• Effective communication and interpersonal skills
• Strong work ethic, multitask, eye for details and a strong team player
• Pleasant personality and able to handle customer complaints professionally
• Able to handle multiple task efficiently in a fast pace environment
• 5.5-days work (Mon-Fri: 9.00am to 6.00pm, Sat: 9.00am to 1.00pm)

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Hands on full sets of vehicle accident claim process & procedures
• Assess accident damages and preparation of damage estimation
• Liaise with insurance company pertaining vehicle claim/accident reporting
• Study vehicle repair history and inform superior of any abnormalities or repeated complaints
• Conduct vehicle checking for body and paintwork repairs
• Administration duties for costing, claims and vehicle history
• Negotiate with the claim set
• Supervise Team in the workgroup
• Any ad-hoc duties as from time to time

Requirements

• Bilingual (Mandarin and English)
• Minimum 5 years working experience in handling vehicle claim industry operations
• Effective communication and interpersonal skills
• Strong work ethic, multitask, eye for details and a strong team player
• Pleasant personality and able to handle customer complaints professionally
• Able to handle multiple task efficiently in a fast pace environment
• 5.5-days work (Mon-Fri: 9.00am to 6.00pm, Sat: 9.00am to 1.00pm)

Job Description : The primary role is to plan construction projects, and oversee progress in a timely and cost-effective manner. To responsible for the overall budgeting, organization, implementation, and scheduling project.

Key Responsibilities & Activities :

Supervision and oversight entire construction project

Review the project execution plan, ensure compliance to specifications, design and program

Coordinates with Client, Sub-Contractors, Suppliers and Supervision Teams

Monitor site construction in compliance with building and safety regulations

Verify and review technical submissions and method statements

Ensure timely completion of project.

Experienced in leading large teams, especially in LTA projects, Mixed Development, and familiar with large-scale civil projects experience preferred.

• Experience in managing one or more outlets, ensuring operational readiness at all times.

• Lead and motivate a team of Consultant and therapists to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals

• Resourceful, service-oriented, active and hands-on and good management skills.

• Handle all refund and complaint cases.

• Self-driven, highly motivated, and result oriented.

• Excellent communication, interpersonal skills, and customer service attitude

• Scheduling, managing, and coaching the performance of the sales team.

• Ability to work independently as well as be a team leader.

• Possess good sales track record with the ability to hit sales targets.

• Min “N” / “O” Level / Diploma in any discipline with experience

• Good business acumen with a passion for beauty/ medi-spa industry.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field

ABOUT THE COMPANY

NewPower Worldwide is the fastest growing global independent distributor of electronics components, committed to delivering high-quality solutions to our customers worldwide. We are currently seeking a Sales Account Manager to join our dynamic team and contribute to our continued success in the industry.

JOB OVERVIEW

This role will focus on prospecting new customers, soliciting new business with our existing customers and closing deals to meet and exceed sales targets.

JOB ROLES & RESPONSIBILITIES

• Develop new accounts and expand our customer base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.
• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed targets.
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment.
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Stay abreast of industry trends and market developments to identify growth opportunities.
• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Supply Chain or equivalent.
• At least 2 years of Sales experiences, preferably in B2B sales.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Assist the Salon Owner on the day to day running of the salon, including training, sales, consulting, ordering of stock, calculating of days taking and other assigned roles. Minimum of 3 years working experience as Hair stylist, with supervisory experience preferred. Basic knowledge of English is necessary and a second language is advantageous.

Cha Cha Cha, Singapore's oldest Mexican Restaurant and Bar, is currently seeking an experienced Assistant Restaurant Manager to join our team and provide excellent customer service. Here are the details of the position:

Benefits:

- 44-hour workweek with 5.5 days of shifts

- Duty meals

- Annual leave

- Annual increment

- Monthly target incentives

- Performance bonus

- Staff discounts

- Medical benefits and insurance coverage

Job Description:

- Manage the restaurant in the absence of the Restaurant Manager.

- Create a positive experience for guests and co-workers.

- Handle feedback from guests and staff in a polite and effective manner.

- Assist the Restaurant Manager in training new staff to maximize performance.

- Ensure that the service team adheres to company policies, procedures, and Singapore Food Safety Agency regulations.

- Maintain excellent standards in food quality, safety, and cleanliness throughout the restaurant.

- Have an excellent knowledge of the menu and maintain presentation standards for food and drinks.

- Monitor and maintain the operating systems of the outlet.

- Plan weekly schedules.

- Handle restaurant closing and tally daily sales.

- Manage daily inventory, stock management, and purchasing.

- Perform any other duties as assigned by the reporting manager.

Requirements:

- Minimum of 5 years of experience in a similar role.

- Demonstrates a positive attitude and handles feedback well.

- Good organizational skills.

- Can-do attitude, driven, passionate about work, and a team player.

- Able to multitask and work under pressure.

How to Apply: Interested applicants, please send your resume or call/WhatsApp 90115714 to arrange for an interview.

Note: Only Singaporeans and Permanent Residents (PRs) should apply.

Join our team at Cha Cha Cha and be a part of our longstanding tradition of providing fuss-free Mexican cuisine and service to the community. We look forward to welcoming you!

Assist the Salon Manager on the day to day running of the salon, including training, sales, consulting, ordering of stock, calculating of days taking and other assigned roles. Minimum of 3 years working experience as hairstylisy, with supervisory experience preferred. Basic knowledge of English is necessary and a second language is advantageous.

• Routinely inspecting electrical systems such as wiring, fixtures, and appliances.
• Identifying faults or hazards.
• Troubleshooting system failures.
• Reviewing blueprints to understand wiring placement.
• Testing of electrical systems with oscilloscopes, voltmeters, and ohmmeters.
• Conducting maintenance repairs on old or faulty fixtures.
• Responding to fault requests.
• Providing suggestions for equipment replacement.
• Writing electrical maintenance reports.
• Installing new electrical appliances in the building.
• Adhering to safety and performance standards.

Our company is acting on behalf of our client who has good hardware business. They need experienced sales manager with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: teck whye area

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,designing

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Job Description

To lead, coach and maintain a high level of operational efficiency including quality care and service standards and also required to participate in projects relevant to elderly care as well as develop further through continuing education.

Management

• Provide leadership and management of the Nursing Department
• Supervise and ensure that care staff provide and meet expected care standards and customer servicing
• Do discharge planning
• Oversee the multi-disciplinary team consisting of Staff Nurses, Healthcare Attendants, Physiotherapy Aides, Rehab Assistants and Care Staff
• Responsible for the compliance of all nursing standards as stipulated by the Ministry of Health (MOH), Singapore Nursing Board (SNB) and Agency for Integrated Care (AIC)
• Prepare staff duty roster, leaves administration etc

Patient Care

• Analyze trends and changing needs of the residents in institutional settings. Plans nursing care based on changing trends
• Operationalize and monitor the smooth transition of the residents from acute to step-down care
• Assess, plan, implement and evaluate patient care
• Oversee the administration of treatment prescribed for residents
• Plans and conduct therapeutic programs for patients
• Conduct or make arrangements for health education, counselling for residents and their family members

Training and Professional Development

• Teach, mentor and supervise nursing staff in their clinical practice
• Conduct regular clinical training and competency assessment for nursing staff to ensure clinical compliance
• Perform clinical nursing audits and suggest interventions for, initiate and participate in clinical quality improvement in care delivery outcome
• Develop training materials and lesson curriculum when required
• Assist in collating of training data and evaluating training effectiveness
• Participate actively in medical products evaluation
• Participate in nursing research, where required.

Job Requirement

• Possess recognised nursing qualification i.e. Diploma or Degree in Nursing
• Possess relevant Post Basic or Advanced Diploma in Nursing, will be an advantage but not a must;
• Hold valid registration with Singapore Nursing Board (SNB)
• Have minimally 2 years of relevant experience as a Nurse Manager / Nurse Clinician
• Possess good clinical knowledge and skills
• Good interpersonal and communication skills

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

1. Operational Strategy and Management

• Develop and Implement Operational Policies: Design and enforce policies and procedures to ensure smooth and efficient business operations.
• Streamline Processes: Continuously improve operational processes to enhance efficiency and productivity.
• Resource Allocation: Manage resources effectively, including staffing, budgeting, and technology.

2. Leadership and Team Management

• Leadership: Provide strong leadership to ensure that all departments align with the company’s vision and objectives.
• Team Development: Recruit, mentor, and develop senior managers and key staff to build a high-performing team.
• Performance Management: Monitor and evaluate the performance of different departments, setting targets and assessing outcomes.

3. Strategic Planning and Execution

• Strategy Implementation: Collaborate with the CEO and other executives to develop and implement strategic plans.
• Goal Setting: Set operational goals and ensure they align with the company’s strategic objectives.
• Risk Management: Identify potential risks in operations and develop strategies to mitigate them.

4. Financial Oversight

• Budget Management: Oversee the development and management of operational budgets.
• Cost Control: Implement measures to control costs and improve profitability.

5. Operational Metrics and Reporting

• Performance Metrics: Develop and track key performance indicators (KPIs) to measure operational success.
• Reporting: Provide regular reports to the CEO and board of directors on operational performance and key metrics.

6. Cross-Functional Coordination

• Interdepartmental Collaboration: Facilitate communication and collaboration between various departments to ensure cohesive operations.
• Project Management: Oversee major projects and initiatives to ensure they are completed on time and within budget.

7. Customer and Stakeholder Engagement

• Customer Focus: Ensure that operational processes are designed to meet customer needs and enhance satisfaction.
• Stakeholder Communication: Engage with stakeholders, including investors and partners, to ensure operational alignment with their expectations.

8. Compliance and Quality Assurance

• Regulatory Compliance: Ensure that operations comply with relevant laws, regulations, and industry standards.
• Quality Control: Implement and monitor quality control measures to maintain high standards in products or services.

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program.
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage and review milestone deliverables from the Design Consultants to ensure the compliance and adherence to project schedule, scope and Design Brief, Stakeholders’ requirements and comments, statutory codes and regulations, and company guidelines.
• Obtain, review and consolidate Stakeholders’ feedbacks on stage deliverables, and relay such feedbacks as directives to Consultants.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Supervise the work of subordinate design and drafting staff to ensure project requirements are met.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Recognised Degree in building Engineering.
• Minimum 12 years of engineering experience in the construction industry with 8 years of experience in the design of civil and structures of building related projects.
• Good interpersonal, communication, and organisational skills.
• Resourceful, self-driven, proactive, and able to foster collaboration.
• Able to work well independently and as a team.

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Assistant Housekeeping Manager

These roles ensure our guest accommodation and all areas front and back of the house are maintained in spotless condition at all times. They assume a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director of Housekeeping.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

1. Manage and maintain the organization's systems, servers, and network infrastructure to ensure optimal performance, security, and availability.
2. Analyze, diagnose, and resolve technical problems related to systems, applications, and network connectivity, ensuring minimal disruption to operations.
3. Install, configure, and upgrade hardware and software systems, ensuring compatibility and adherence to best practices.
4. Monitor system performance, identify trends, and implement proactive measures to avoid potential issues or bottlenecks.
5. Develop and implement system backup and disaster recovery plans to safeguard critical data and ensure business continuity.
6. Collaborate with cross-functional teams to design, develop, and implement new technology solutions that meet business objectives.
7. Maintain and update technical documentation, including system configurations, troubleshooting guides, and standard operating procedures.
8. Provide technical support and guidance to end-users, including training on system usage and troubleshooting assistance.

-(CEI) "Key Appointment Holder Certificate" required.

-Resolving employer & helper issues.

-Lead the agency's strategic direction and drive growth intiatives.

-Oversee the recruitment process, ensuring effciency and compliance with regulations.

-Stay abrest of industry trends and implement best practices to stay competitive.

-In-depth knowledge of recruitment processes and employment laws.

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties