Singapore Management University’s Organisational Behaviour and Human Resources group invites applications for Assistant Professor tenure-track faculty positions.

We seek candidates who are conducting rigorous, impactful, and interesting research in organisational behaviour and/or human resources. Candidates should have high-quality publishing and research records commensurate with the rank for which they are applying.

Successful candidates can expect excellent conditions for research and teaching, a collegial and supportive environment, and the experience of living, teaching, and conducting research in a dynamic and exciting region of the world.

SMU offers an internationally competitive compensation and research support package including relocation benefits and child education funding.

Further information about the Organisational Behaviour and Human Resources group can be found at https://business.smu.edu.sg/business/disciplines/organisational-behaviour-and-human-resources/welcome.

General information about SMU can be found at www.smu.edu.sg.

APPLICATION PROCEDURES

All applications should be submitted using the following link:

https://smucareers.taleo.net/careersection/smu_ext_ft/jobdetail.ftl?job=2400006G&tz=GMT%2B08%3A00&tzname=Asia%2FSingapore

Candidates should submit a full application consisting of: (1) a letter with their research and teaching statements, (2) a CV, (3) three samples of research, (4) evidence of teaching ability, and (5) three letters of reference. All application materials should be uploaded as attachments under their profile via the system. (Reference letters can be uploaded as attachments under their profile via the system or sent directly to [email protected]) addressing the application to the OBHR Recruiting Committee.

Singaporeans selected for tenure track Assistant Professor positions may be considered for the Singapore Teaching and Academic Research Talent (START) Inauguration Grant. Details on the grant application procedure may be found here: https://www.smu.edu.sg/moe-start/inauguration-grant.

• Reimagine and reinventing our client businesses by leveraging on technology, data, and AI
• Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position
• Identifying strategic operational issues and performance gaps
• Designing comprehensive new target businesses and technology architectures, operating models, solution blueprints, and leveraging latest technologies & innovations to shape major transformation journeys
• Building business cases and implementation roadmaps to help activate the defined client transformation programmes

Qualifications:

• At least 15 years consulting experience in Banking and Consulting industry
• Minimum of a Bachelors’ degree or equivalent
• Possess experience and skills in at least one of the following domains:
  • Retail Banking
  • Corporate & Institutional Banking
  • Wealth & Private Banking
  • Trade Finance
  • Payments & Transaction Banking
• Possess experience in creating at least a few of the following in Banking Industry:
  • Solution blueprint
  • Business & Technology architecture
  • Transformation roadmap
  • Strategic plan & Target operating model
• Experience as an enterprise architect or solution architect would be an advantage
• Experience in Business Transformation and Consulting, delivering complex digital solutions, value creation (business and clients), relationship-building, and regulatory knowledge is essential in this role, with proven track record in industry experience
• Experience in business development and sales support in clientele consultation
• Experience in understanding business challenges and creating solution plans to resolve through right use of technology
• Ability to converse comfortably and set an inspiring vision with C-Suite across Business and Technology
• Develops self through continuous learning and brings latest innovations to the industry
• Experience understanding team strengths, and the ability to coach and develop others
• Experience in leading the client and team towards continuous improvement, innovation, and excellence

The Management Trainee's main responsibilities include providing excellent customer service, and assisting and advocating customers' in-store ongoing promotions to boost outlet sales. The Management Trainee will also carry out food order preparation, support the kitchen crew when in need, as well as in charge of sanitising food in preparation areas and cleaning duties when required.

Job Descriptions:

• Assist the Operations Manager on the floor in service operations.
• Assist in managing F&B and daily operations of restaurant outlets in accordance with company standards
• and budgeted guidelines.
• Display and always maintain excellent levels of internal and external customer service.
• Identify customers’ needs and respond proactively to all their attention.
• Be attentive requests guests’ requests efficiently and effectively.
• Responsible for setting up and handling workstation(s) assigned.
• Perform effective problem-solving skills when necessary.
• Ensure cleanliness and work order in compliance with standards at all times.

Job Requirements:

• At least 2 years experiences in restaurant service
• Candidate must possess at least a Diploma in any field
• Ability to spot and resolve problems efficiently
• Ability to multi-task and delegate task efficiently to team
• Guest-oriented and service-minded
• Strong management skills with the ability to lead and motivate a team

The Management Trainee's main responsibilities include providing excellent customer service, and assisting and advocating customers' in-store ongoing promotions to boost outlet sales. The Management Trainee will also carry out food order preparation, support the kitchen crew when in need, as well as in charge of sanitising food in preparation areas and cleaning duties when required.

Job Descriptions:

• Assist the Operations Manager on the floor in service operations.
• Assist in managing F&B and daily operations of restaurant outlets in accordance with company standards and budgeted guidelines.
• Display and always maintain excellent levels of internal and external customer service.
• Identify customers’ needs and respond proactively to all their attention.
• Be attentive requests guests’ requests efficiently and effectively.
• Responsible for setting up and handling workstation(s) assigned.
• Perform effective problem-solving skills when necessary.
• Ensure cleanliness and work order in compliance with standards at all times.

Job Requirements:

• At least 2 years experiences in restaurant service
• Candidate must possess at least a Diploma in any field
• Ability to spot and resolve problems efficiently
• Ability to multi-task and delegate task efficiently to team
• Guest-oriented and service-minded
• Strong management skills with the ability to lead and motivate a team

Job Purpose

The Senior Lease Management officer's job purpose is to perform lease management duties accurately and timely.

Responsibilities

• Responsible for management and documentation of leases which includes preparing, checking and stamping of tenancy agreements.
• Responsible for lease data creation in SAP, in an accurate and timely manner, as well as keeping track of the status of lease documents
• Handle the tracking of deposits, payments, insurance and GIRO applications.
• Monitor submission of gross sales turnover reports, audited sales reports from tenants and other works related to lease management.
• Submission of URA quarterly reports and preparation of monthly tenancy reports.
• Assist in arrears management.
• Any other duties assigned from time to time.

Qualifications & Work Experience

• Diploma in Building & Real Estate Management/ Property Marketing & Management with at least 2 years of relevant working experience
• Applicants who lack a diploma but have at least 5 years of working experience in a related industry will also be considered
• Experience in SAP will be an added advantage
• Familiar with tenancy agreements

Skills

• A team player with good interpersonal skills
• Meticulous with an eye for detail
• Organized and well versed with Microsoft Office
• Able to work in a fast-paced environment

Job Description:

· Perform on-site servicing (maintenance), repairing (troubleshooting), and replacement (installation) of air cons where appropriate.

· On-site testing of systems for proper function, performing emergency repairs.

· Adhere to all safety precautionary measures while carrying out service assignments.

· Attend to customer inquiries and complaints.

· Recommend preventive measures, provide prompt and effective resolution to technical problems.

· Inventory check & submit orders for supplies requisition.

· Provide guidance and technical assistance to sub-contractors on service assignments, testing, and commissioning.

· Log all maintenance issues.

· Inspect, maintain and repair residential Air-Conditioner system.

· Attend service calls on electrical tripping, drainage chokes, household appliances, etc.

· Attend to ad hoc delivery and purchases requests.

· Respond to emergency calls on critical services beyond office hours, i.e. on standby duties.

· Install, maintain, and repair various types and brands of air conditioning systems, including single/multi-split units, ceiling cassettes, ducted units, etc.

· Performs regular preventive maintenance and corrective works on the air conditioning system.

· Diagnose electrical and mechanical defects and malfunctions.

· Carries out repair works such as replacement of air-con compressor, fan coil motors, etc.

Requirements:

· Must have at least 5 years experience as an Air-con technician.

· Must have class 3 license and clean driving record.

· Understanding of advanced principles of air conditioning and refrigeration.

· Proficient in balancing air and water treatment systems in line with HVAC protocols.

· Excellent written, verbal and interpersonal skills.

· Proficient in reading schematics and work plans.

· Ability to work after hours, over weekends and on public holidays with short or no notice.

· Ability to work in confined spaces.

· Can work as a team and independently with good positive attitude.

Please note that only shortlisted candidates will be notified.

Job Description:

·Working with the executive team, such as the sales director or managing director, to set the strategies for the company business.

· Follow up on potential Immigration Services and Overseas Educational Study Services leads and convert where possible into new business.

· Act as the Immigration and Overseas Educational Study expert and deliver consultative advice and industry updates to a variety of corporate clients.

· Design and deliver Immigration sales presentations C- Suite and Director level prospective corporate clients.

· Promote the business at networking and industry events, highlighting the company’s services to new and existing clients

· Look to exceed revenue target and KPI’s.

· Provide weekly updates to the Director with progress against sales targets.

· Writing and delivering content and social media plans, such as Facebook, Instagram, TikTok, DouYin, WeChat Official Account, WeiBo, and so on.

· Handling company brand image management.

Requirements:

· Master’s or equivalent in marketing or business management or related discipline.

· At least 5 years of relevant working experience in professional services.

· Having good knowledge in the field of Overseas Education Study and Immigration Services.

· Knowing the related fields in China Market very well (Need to prepare and assist company to enter China market).

· Effectively bilingual in Chinese and English (to speak and write in both English and Chinese Languages

· Able to post Overseas Study and Immigration Services related articles for Facebook/Instagram/TikTok by using English.

· Able to write Overseas Study and Immigration Services related articles for WeiBo, DouYin, and WeChat Official Account, by using Chinese.

· A good team player

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We are looking for a motivated and enthusiastic Management Trainee to join our school. As a Management Trainee, you will be responsible for the development, implementation, and management of all aspects of the student care centre.

You will be a Management Trainee for 2 years before being promoted to be the Centre Manager.

Job Requirements:

• Degree in Business Management or any relevant certifications
• A positive attitude and willingness to learn
• Able to converse in English and/or Mandarin
• Prior management experience and/or working with kids would be an advantage
• Strong IT computer skills and MS Office
• Excellent verbal and written communication skills
• Excellent time and people management skills
• Excellent customer service skills
• Strong attention to detail, analytical and problem-solving skills
• Able to work under pressure
• Ability to multitask
• Ability to work independently and in a team environment

Job description:

• Complete all tasks and day-to-day operations
• Perform all related duties assigned by the director
• Manage the social media platform and broacasting the brand
• Supervises child care personnel and manage operations of the centre
• Assist in administrative work
• Work with staff to develop a holistic and developmentally appropriate early childhood curriculum
• Plan and direct work within the centre such as timetables and lesson content
• Maintain a safe and healthy learning environment in the centre

SUMMARY

CBRE is seeking to appoint a new Programme Manager to manage and control development and fit out projects across multiple countries within APAC (exact countries and specific projects is to be determined).

This person will work with the incumbent Client Account team and project delivery teams across the region as appropriate to support pipeline and active projects from a central Account perspective. This individual will provide on-going support for these project demands by attending/facilitating controlmeetings, updating schedules and online tools and technologies, providing written analysis and tracking,and communicating with all levels of the Project Management & Stakeholder teams to deliver consistently excellent program management results.

Key roles and responsibilities of the Programme Manager include:

1. Be accountable for the delivery of multiple projects throughout the region to cost, quality and program expectations, in accordance to both CBRE and Client KPI’s.

2. Support the Account team and local Project Managers on a day-to-day basis to ensure successful delivery of projects.

3. Manage variable project management teams (both CBRE and non CBRE) and provide support and client requirement advice to the cross functional professional teams across the region to delivery project KPIs, and Account KPI’s.

4. Ensure that the delivery teams use and have full visibility of documents that help define theproject, including but not limited to: Account specific Playbook requirements, employer requirements for multiple stakeholders, and account on-boarding requirements.

5. Assist in ensuring all parties understand the project goals prior to start of project and monitor throughout project for compliance to standards and Playbook processes and reporting requirements

6. Support the Account team and Client, as needed, to establish project scope and budget for the

active projects, including practical project timelines and budgets. And in a similar fashion, work with Account team and client to forecast timelines and budgets for future pipeline projects and requirements as part of a yearly Capital Planning cycle.

7. Assist in the development of Procurement Strategies, Project Briefing, Project Execution Plans and other documentation which helps concisely define project scope, objectives, key stakeholders, and other important areas necessary for project success.

8. Ensure that all internal stakeholders (AV, IT, Security, Food Services, FM and Digital Building

Strategy), end users, and external consultant partners, are involved in the design and project delivery process and are managed and controlled

9. Ensure Project Managers are coordinated with all other Client Partner service lines (Transaction

and Facilities Management) and wider Consultant teams in the preparation, delivery and hand-over of project work

10. Be accountable within the Account team in managing purchasing procedures for all consultants,

contractors, etc,. Liaise with Client Procurement & Legal team, as required, to negotiate and prepare appropriate agreements for all parties necessary in the execution of the work, including bid packages and contract documents. Provide tender recommendation reports and guidance to the Client where required and review recommendations from vPjMs to make appropriate Client recommendations on appointments.

11. Support the Client Account team in the sourcing, assessment and early preparedness of qualified variable project management staff in line with project pipe-line work across the region

12. Onboard and support all consultant teams in order that they become fully familiar with Client and CBRE playbooks process and standards.

13. Provide oversight of Project Closeout procedures to ensure full documentation for hand- over and financial close of projects meets stipulated KPI’s

14. Assist in performing periodic spot-audits of Project Manager documentation on active projects

including, but not limited to, Project Monthly Reports & Cost Reports, Risk Registers, Change Control & Variation Log, Value Creation Log, Sourcing Site documentation, filing of docs on Drive etc

15. Work closely with local Project Managers to establish communication procedures and filing systems for projects, and set up appropriate tracking of necessary approvals of all kinds

16. Support Account Project Coordinator as necessary to meet work-load deadlines and deliverables,including but not limited to:

○ PR/POs (including updating the PO tracker)

○ Contracts administration and Procurement KPIs

○ Central Project reporting database

○ CBRE’s project management database, if required

○ Interaction with the Client Finance Team

○ Support around ensuring local Project Managers are fully cognizant of and operating the financial tools

17. Assist in providing oversight of Project Managers to ensure project documentation is accurate, coordinated and filed in accordance to agreed procedures

18. Ensure all invoices are reviewed for conformity with documentation requirements and thecompletion status, and processed in a timely manner

19. Enhance value to the organisation through application of project management policies,procedures, standard reports, coding structures, project metrics, project templates, etc

20. Contribute and adhere to Global reporting requirements for the CBRE Account as required

21. Ensure best practice is being implemented on projects from procurement, sustainability, cost management and design engagement. Undertake improvement projects where required to enhance the performance of the account and client satisfaction, e.g. related to innovation, sustainability, reporting, procurement and/or other as identified.

22. Lead regular communications with Client on Key risks ensuring that risk registers are up to date and mitigation plans are in place and agreed

23. Support Sub Regional Lead and wider Account on client related and project related initiatives to drive continuous improvement of the Account.

Previous experience shall preferably include:

● Worked on regional corporate fit out projects for MNC clients, within APAC

● A strong understanding of construction environments, building services & critical systems

● Experience of working with a range of contract types and procurement methodologies, e.g.Lump Sum, CM/Management Contracting, Design & Build etc

● Cost Control, construction/ project reporting, risk management and schedule/program

REQUIREMENTS

● Bachelor’s degree in Construction Management, Project Management, Architecture, Engineering, Business or relevant equivalent

● At least five years plus project management experience, or any similar

● Must be detail-oriented, analytical and computer-literate with proven team management skills

● Knowledge and understanding of construction practices and techniques; contract laws, project controls, and building support systems

● Proven record of providing excellent internal and external customer service

● Excellent interpersonal skills and problem-solving ability

● Strong verbal/written communication skills

● Traveling within APAC is required

Working Location:Caldecott
Contract Duration: 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Recruitment and training of volunteers, matching and deployment of volunteers, and providing support for volunteer engagement

· Working closely with other divisions to collate data, formulate joint strategies and platforms for volunteer engagement

· Helping to manage databases to ensure critical and updated info is captured

· Providing strong admin support to the team (coordinating meetings, filing, budget, etc)

· Assisting in landscape studies/scans and basic agency research when required

· Assisting in other administrative matters.

Job Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Entry Level applicants with strong interest in the Social Service industry are welcomed to apply.

· Immediate Starters are preferred (Not serving any notice period)

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Manage day-to-day procurement and contracts management for facilities management, A&A works, and construction projects.
• Support and assist facility managers with contractual and costing matters, ensuring compliance with tendering and procurement policies and procedures.
• Prepare tender documents/RFQ documents and manage the procurement framework. Handle tender and procurement processes for consultants and contractors through QFM and PQM tenders, as well as quotation exercises.
• Evaluate, process, and recommend acceptance of tenders, quotations, variation orders, payment of consultants' fees, contractors' progress payments, and final accounts.
• Represent the University in progress and technical discussions/meetings.
• Verify and process tax invoices for vendor payments. Record goods receipt in the SAP system.
• Conduct market analysis for goods and services within the Singapore building industry and obtain vendor quotations.
• Perform any other additional or ad-hoc duties as assigned.

• Degree in Building or Quantity Surveying, Construction/Project Management, or other related fields in building/facilities management.
• At least 5 years of hands-on, relevant experience in the Singapore building industry, preferably in both the private and public sectors, with experience as a consultant or a developer/owner's representative, or both.
• Proficiency in facilities management, project management, contracts management, procurement methodologies, and cost norm evaluation.
• Strong written and spoken communication and interpersonal skills.
• Excellent organizational and analytical skills, and the ability to work effectively in a team. Knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.
• Proficiency in using procurement software and tools with knowledge of SAP system and/or TenderBoard eProcurement platform or any other procurement platform being an added advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Role - IT Asst./Manager

The incumbent is responsible and accountable for the smooth running of the hotel’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our hotel’s technology needs. The successful candidate may be appointed as the Data Protection Officer of the hotel, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments, in consultation with corporate IT.

Duties & Responsibilities

• Oversee and manage the upgrade and migration of network equipment (switches, routers, firewall) and PC/Servers
• Oversee and manage the upgrade and migration of application systems (e.g. from Opera v5 to Opera Cloud)
• Oversee and manage the technological infrastructure (networks and computer systems) in the hotel and ensure that our systems are in compliance with the standards of our franchise agreement.
• Review the hardware/software contracts/licensing issues including such renewals; collaborate with business partners and corporate IT. To troubleshoot, analyse and resolve critical technical issues as when necessary.
• Recommend and execute new digital or technology tools/projects to improve hotel operation processes and increase productivity in consultation with corporate IT
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Provide guidance, support and manage performance of direct reporting executive(s).
• Work with all level of staff within the group to troubleshoot and resolve IT related issues

Skills & Experiences

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Proficient in network hardware, routing protocols, firewall administration, and VPN setup
• Good working knowledge of Netsuite and Opera Cloud is a plus
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

Jobs description

• Responsible for the day to day operations in the restaurant.
• Supervise and train junior staff to provide friendly, professional and attentive service.
• Review and recommend processes to improve overall restaurant's performance.
• Maintain an effective daily roster to ensure minimum labour cost.
• Ensure consistency in the food standards through random food audit and observation.
• Formulating and developing marketing initiatives to increase sales growth.
• Contribute to and take part in management meeting.

Jobs requirement

• Passion for great food and great service.
• Ability to lead, train and motivate staff.
• Self driven to explore and push boundaries.
• Team player with positive mindset.

Role:Project Management Office

JD:

Finance PMO (Project Management Office)

Banking domain is a must

• Develop and manage financial charge back for various in house products/Infrastructure.

• Coordinate and collaborate with cross-functional teams to ensure timeline/ milestones are met

• Monitor overall charge back progress and make adjustments as necessary to ensure successful completion and meet agreed target.

• Monitor monthly product usage tracker and track allocation vs procured license/infra.

•Conduct risk assessments and implement mitigation strategies to minimize charge back risks.

• Prepare and present status reports to senior management and other stakeholders.

• Ensure compliance with financial regulations and internal policies.

• Identify and implement process improvements to enhance project efficiency and effectiveness.

• Manage project documentation, including financial records, contracts, and agreements

Requirements

• 5 – 8 years in project management, project delivery or PMO

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

• Strong understanding of financial principles and practices.

• Excellent organizational and time management skills.

• Proficient in project management software and financial analysis tools.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

•Ability to work independently and as part of a team.

• High proficiency with Microsoft suite (Word, PowerPoint, Excel)..

Job Description

• Responsible for the day to day operations in the restaurant.
• Work with restaurant in-charge to support and manage the Japanese restaurant.
• Supervise and train junior staff to provide friendly, professional and attentive service.
• Review and recommend processes to improve overall restaurant performance.
• Maintain an effective daily roster to ensue minimum labour cost.
• Ensure consistency in the food standards.
• Formulating and developing marketing initiatives to increase sales growth.
• Contribute to and take part in management meeting.
• Experience in Japanese cuisine is an additional bonus

Requirements

• Passion for great food and great service.
• Ability to lead, train and motivate staff.
• Self driven to explore and push boundaries.
• Team player with positive mindset.

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guestroom maintenance needs.

• Supervises the property general cleaning schedule.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Ensures all employees have proper supplies, equipment and uniforms.

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Observes service behaviors of employees and provides feedback to individuals.

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Applications are invited for the appointment of Library Specialist, Collection Management & Strategies, at SMU Libraries (Singapore Management University). We are seeking an enthusiastic, innovative and experienced professional to join our team. The position holder will support SMU Libraries' mission by assisting in the provision, management and organization of information resources at both the Li Ka Shing Library and the Kwa Geok Choo Law Library.

Requirements:

• Diploma holder in any disciplines, or Degree holder with an interest in working in an academic library setting.
• Work experiences in an academic library setting would be advantageous
• Proficiency or familiarity with Library software, e.g. Alma, Rialto, Leganto, Primo and OCLC Connexion would be advantageous
• Proficiency in Microsoft Office
• Strong communication (written & spoken) and interpersonal skills
• Ability to develop and maintain relations with faculty, staff and students
• Possess a user-focused approach in daily operations, focusing on developing and maintaining relations with all stakeholders (e.g. faculty, staff, students and vendors)
• Able to work independently on multiple tasks as well as effectively as a member of a team

• Oversee the purchase and subscription of books, media, journals, and databases to ensure timely receipt and readiness for shelving and circulation. Ensure the discoverability and accessibility of electronic resources.
• Manage bibliographic records and ensure accuracy and compliance with cataloging standards.
• Serve as the primary contact with external vendors, ensuring compliance with university procurement policies.
• Conduct general housekeeping of physical collections, support maintenance activities, update usage statistics, and assist in digital preservation.
• Assist in managing interlibrary loan services for both physical and digital materials.
• Process and monitor assigned reading lists, adhering to workflow guidelines and fair use/copyright laws.
• Support service desk operations, participate in projects and taskforces, and perform additional duties as assigned by Reporting Officer.

More details on the position is available via link: JD_Library Specialist_CMS_Jun2024 .pdf (smu.edu.sg)

How to Apply:

Interested applicants, please email your resumes with a covering letter to [email protected]. The covering letter must state the applicants' responses to the selection criteria. Only short-listed candidates will be contacted.

#LI-EH1

We are seeking potential candidates for our client ST Engineering for the position of management executive (ops and services).

Job Title: Management Executive (Ops and Services) - Salary up to $3.5k, 2 year contract

Job Description:

1) Achieve operational goals and key performance indicators that are aligned to the organization's overall strategic objectives
2) Serve as the public relations front for the centre by planning, executing and maintaining an effective communication programme via the carious channels, eg; dialogues, briefings, internet, intranet static information, newsletters and handbooks to shape behavior of customers, service partners and employees.
3) Prepare and analyse statistical reports on a periodic basis
4) Analyse customers' feedback and recommend areas of improvement and solutions
5) Monitor service partners' performance and investigate late payments that are due to system problems to ensure timeliness and accuracy of payments
6) Coach, train, and develop employees to their fullest potential
7) Investigate any non-conformances to Service Level Agreement to faciliate corrective and preventive action
8) Review, streamline and implement solutions to enhance the operational efficiency and effectiveness

Location: Depot Road

Job Requirements:
1) Degree holder in finance-related field
2) Fresh graduates may apply
3) People-oriented and ability to take challenges

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Cost Accountant jobs involve analyzing and calculating costs and expenses to provide accurate financial information to management. They play a critical role in cost analysis, budgeting, and variance reporting, helping organizations optimize operational efficiency and profitability.

Should be able to work independantly .

Cost Control Accountant job involve analyzing and calculating costs and expenses to provide accurate financial information to management. They play a critical role in cost analysis, budgeting, and variance reporting, helping organizations optimize operational efficiency and profitability.

Should be able to provide consultation to clients in maintaining and following regulated accounts procedures.

We are seeking an entrepreneurial and passionate individual to join us for the role of Sales of Marketing Manager.

In this role, you will actively assist in the planning and execution of high-quality corporate projects which include executive meetings, company events, virtual events, roadshows, product launches and more. A senior role may be considered for applicants with the right experience.

Responsibilities

· Key liaison between client, event managers, designers and other 3rd party vendors leading up to the event ensuring that both client and event requirements are met

· Follow up on the concepts and proposals approved by clients and put them into reality

· Generate innovative & unique ideas to drive clients’ overall marketing goals and engagement strategies.

· Responsible for leading and/or supporting the planning and execution of multiple events globally

· Provide technical support across various virtual event platforms, including Zoom, MS Teams, WebEx, etc.

· Responsible for fiscal success of project, including budgeting, time tracking, and reconciliation.

· Required to work closely with the members of the team to collectively produce a successful event

· To handle multiple projects from entry level to mega huge events

Possess knowledge or qualities of the following:

· Knowledge in virtual events execution is preferred.

· Creative-minded with meticulous eye for detail.

· Organized, hands-on, enjoys coordination and execution.

· Strong event production, project management and decision-making skills.

· Ability to multi-task, prioritize and meet tight deadlines. To take responsibility over workloads

· An Enthusiastic team player who is able to collaborate with colleagues to deliver industry-leading client service

· Be a quick learner and have a passion for the events industry

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested.

Position Summary

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Key Responsibilities:

• Project Coordination: Attend project meetings and collaborate with the main contractor, consultants, asset team, and other stakeholders to address client requirements, regulatory issues, marketing and leasing needs, and property management concerns.
• Technical Oversight: Assist the Senior Manager in overseeing all technical changes, deviations, and modifications to designs and specifications.
• Project Delivery: Ensure that all assigned projects are completed on time, within the scope of designs and specifications, and within the budget set by management.
• Milestone Tracking: Maintain and monitor key milestones for assigned projects.
• Information Dissemination: Support the Senior Manager in providing project updates and information to management, stakeholders, joint venture partners, main contractor teams, and other relevant consultants.
• Document Management: Issue contracts, letters of award, purchase orders, RFPs (Requests for Proposal), tender requirements, and technical specifications as necessary.
• Site Inspections: Conduct site inspections, prepare progress reports, and organize development meetings with the Asset Manager, management, and stakeholders throughout the project lifecycle.
• Change Management: Manage changes to project scope, schedule, and costs using appropriate verification methods or through accredited consultants.
• Issue Reporting: Report and escalate critical issues and significant discrepancies to management as needed.
• Cost Monitoring: Monitor cost overruns, variation orders, omissions, and deviations from contracts and specifications.
• Handover Process: Assist the Senior Manager in liaising with the asset team, appointed managing agents, and relevant third parties/vendors to ensure a smooth handover process to tenants and efficient operations throughout the lease tenure.
• Tenant Relations: Assist the property team in handling unsatisfactory incidents and tenant complaints during the Defects Liability Period (DLP), where applicable.

Qualifications:

• Degree or Diploma in Architecture, Civil Engineering, Structural Engineering, Building Surveying, Quantity Surveying, or Project/Construction Management.
• 1 to 5 years of experience in managing and delivering development projects.
• Strong technical background with practical knowledge and/or hands-on experience in the project development/redevelopment industry.
• Familiarity with construction methods and building codes.
• Proven ability to work effectively both independently and within a team environment.
• Demonstrated flexibility and adaptability to changing priorities.
• Effective communication skills, including verbal, written, and presentation abilities.
• Strong multi-tasking and organizational skills.
• Excellent client-facing and internal communication skills.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)