Operation Specialist

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to understand daily processes and gain broad business knowledge
• Participate in training sessions and workshops to develop essential skills
• Assist with daily tasks and projects in each department, contributing to real business outcomes
• Follow guidance from supervisors and team members while taking initiative to learn and grow
• Apply newly acquired skills in practical, on-the-job scenarios relevant to your role and the industry
• Actively seek feedback to continuously improve your performance
• Support colleagues and assist with various departmental duties as needed
• Collaborate with team members to help achieve departmental and company goals
• Prepare reports and presentations to communicate progress and insights
• Track and report on company progress, compiling and evaluating performance reports
• Assist with client business development efforts and help maintain strong client relationships

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong willingness to learn and adapt
• Good communication and interpersonal skills
• Ability to work well in a team and follow instructions
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Nanyang Technological University (NTU) is an internationally renowned tertiary education institution. It boasts a strong engineering college and is ranked among the best globally. Committed to our mission of educating leaders and advancing knowledge for Singapore and beyond, we have built global programs and established strong links with leading institutions around the world.

The School of Civil and Environmental Engineering (CEE), which is under the College of Engineering, aspires to be a leading school for Sustainable Urban Systems. Currently, it has over 50 faculty members and more than 1,500 students, and is rapidly expanding its range of educational and research activities. Its faculty has led major university-wide strategic research thrusts in space creation, water research and sustainable built environment. Moving forward, CEE is addressing critical problems in urban systems such as building structures and energy systems, sustainability of urban cities, and resiliency to natural and unnatural risks.

To fuel further development, we invite applications for Assistant Professor (Tenure-Track) position in Construction Management.

Applicants should have at least a PhD in Civil or Construction Management. Suitable candidates must demonstrate strong and relevant research and teaching ability. In addition, strong interdisciplinary expertise is required in research areas such as construction automation, building information modelling, construction digitalisation, lean construction, built environment sustainability, systems modelling and risk management. Potential teaching areas include civil engineering management, building information modelling (BIM), engineering economics and project evaluation, information technology in civil engineering, construction technology and processes, and Design for Manufacturing and Assembly (DfMA).

Application Procedures

Applicants are invited to submit their applications (cover letter, detailed CV including publication list, research and teaching statements, citation report, and/or any other documents that demonstrate your qualifications and credentials) through the NTU Workday career portal.

Application remains open until the position is filled. Only short-listed candidates will be notified.

5 days work

830am - 6pm

$3500 - $5000

Redhill

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills / background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT / Computer - Software or equivalent.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for a self-driven and experienced Group Commercial & Agency Management, Assistant Manager for one of our shipping clients. This role involves driving sales targets, managing commercial operations, and maintaining strong client relationships in alignment with organizational goals for both Carrier Owned Container (COC) and Shipper Owned Container (SOC) services. The incumbent should have at least 5 years of relevant experience.

Key Responsibilities:

Reports:

• Prepare and deliver monthly reports for COC/SOC services, analyzing market trends, and providing updates to the Reporting Manager.

Daily Operations Management:

• Work closely with Customer Service and other internal stakeholders such as local operations, transshipment, documentation teams, and headquarters (Trades & Group Commercial and Agency Management - Agency Network Management).

Sales and Growth:

• Achieve sales targets and grow sales accounts throughout our networks.

• Assist in formulating marketing and pricing strategies, negotiating freight rates, maximizing vessel utilization, and managing cargo volumes.

• Stay up-to-date on industry trends and provide effective commercial recommendations based on market intelligence.

Client Relationship Management:

• Build and maintain strong relationships with clients, being a proactive and persuasive communicator.

• Identify potential new clients through networking, attending industry events, and leveraging referrals.

• Develop opportunities with current and new clients through strategic outreach and proposals.

Opportunity Development:

• Instead of cold-calling, identify potential clients and develop engagement strategies to grow business opportunities.

Ad-hoc Duties:

• Perform other duties as assigned by your supervisor.

Leadership Responsibilities:

• Regularly update the team on progress toward sales targets and key performance indicators (KPIs).

• Make informed and timely decisions to address issues and capitalize on business opportunities.

Qualifications:

• Bachelor’s degree or higher in Economics, Business, Accounting, or related disciplines.

• Minimum 5 years’ experience in Sales, Key Account or related roles, specifically within the container shipping industry.

• Excellent interpersonal and communication skills.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Working location: Pasir Panjang Road, Mapletree Business City

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Pharmacy, Chemistry or relevant.

• Preferably with some experience in product development/ management in the dietary supplement and health food industry.

• Product/ project management experience; planning & time management experience.

• Travelling is expected.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location: Central

Key Responsibilities:

• Develop and manage relationships with key accounts in [e.g.healthcare, FSI, manufacturing, education].
• Identify new business opportunities and drive growth by promoting our portfolio of [enterprise networking/surveillance security solutions].
• Collaborate with presales, technical, and product teams to deliver tailored solutions that meet customer requirements.
• Provide exceptional customer service by understanding client needs, addressing concerns, and ensuring the successful implementation of our solutions.
• Track sales metrics and report on progress towards revenue and business development goals.
• Maintain in-depth knowledge of market trends, competitive offerings, and technological advancements in the [enterprise networking/surveillance security] space.
• Manage the full sales cycle, from prospecting to closing deals, ensuring a high conversion rate and client satisfaction.
• Work with internal teams to ensure smooth deployment and post-sales support for customers.

Qualifications:

• Bachelor's degree in Business, IT, or a related field.
• Proven experience in sales or account management in related industry, enterprise networking, surveillance security, etc.
• Strong understanding of enterprise networking hardware, surveillance security solutions.
• Excellent communication and interpersonal skills, with the ability to engage with decision-makers at all levels.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Ability to manage multiple projects and priorities simultaneously.
• Experience in managing complex sales cycles, including working with presales and technical support teams.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities

• Develop and maintain resource allocation plans to support project schedules.

• Coordinate with project managers to identify resource requirements, constraints, understand staffing requirements for upcoming projects and assignments.

• Maintain a database of staff skills, qualifications, and availability to facilitate efficient deployment.

• Coordinate the assignment of staff to projects based on their skills, availability, and project requirements

• Monitor and track staff deployments to ensure projects are adequately staffed and resources are effectively utilized.

• Communicate with staff regarding their deployment assignments, including location, duration, and responsibilities.

• Provide support to staff and managers regarding deployment-related issues and conflicts.

• Analyse and monitor resource utilization and identify opportunities for optimization

• Develop method to measure and ensure adequate staffing levels and skills

• Develop and implement strategies to improve resource allocation and utilization; Evaluate deployment processes and make recommendations for improvement.

• Prepare regular reports on resource allocation and utilization for management review.

• Identify and implement process improvements to enhance resource management practices

• Coordinate with recruitment agencies to ensure timely staffing of projects.

• Manage & maintain relationships with external vendors and staff

• Develop and maintain systems to track staff progress and performance.

• Collaborate with managers to develop individualised training development plans for each position.

• Coordinate with training and development team on training activities to support staff growth.

• Monitor staff engagement and satisfaction levels and identify opportunities to enhance staff morale and motivation.

• Collaborate with managers to address staff performance issues and implement corrective actions.

• Stay current on trends and best practices in staff development and performance management.

• Assist with day to day operations of the Resource Management functions and duties

• Administration of transfers/movements, performance appraisal reviews, turnover, promotions etc.

• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties

• Conduct orientation and on-boarding of new joiners and integrate them into deployment plans.

• Manage off-boarding processes, exit interviews and clearance

• Ensure accuracy in the maintenance of manpower records in the systems.

• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements

• Prepare monthly reports and to Management

• Verify and process invoices for all contract manpower

• Any other ad-hoc duties as required or assigned

Requirements

• Degree in Business Administration, Business Studies or equivalent with 1-3 years HR Business Partners Experience

• Professional HR certification (e.g., SHRM-SCP, SPHR) is a plus

• Familiarity with Excel and an interest in learning Data Visualization Tools such as Tableau

• Eagerness to engage with unstructured data to derive insights and contribute to solving business problems

• Willingness to develop presentation skills and effectively communicate with stakeholders

• Prepared to work in a progressive, fast-paced environment

• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

• Good understanding of common HR practices and Employment related legislation

Licence no: 12C6060

Nanyang Technological University (NTU) is an internationally renowned tertiary education institution. It boasts a strong engineering college and is ranked among the best globally. Committed to our mission of educating leaders and advancing knowledge for Singapore and beyond, we have built global programs and established strong links with leading institutions around the world.

The School of Civil and Environmental Engineering (CEE), which is under the College of Engineering, aspires to be a leading school for Sustainable Urban Systems. Currently, it has over 50 faculty members and more than 1,500 students, and is rapidly expanding its range of educational and research activities. Its faculty has led major university-wide strategic research thrusts in space creation, water research and sustainable built environment. Moving forward, CEE is addressing critical problems in urban systems such as building structures and energy systems, sustainability of urban cities, and resiliency to natural and unnatural risks.

To fuel further development, we invite applications for Associate Professor (Tenure-Track) position in Construction Management.

Applicants should have at least a PhD in Civil or Construction Management. Suitable candidates must demonstrate strong and relevant research and teaching ability. In addition, strong interdisciplinary expertise is required in research areas such as construction automation, building information modelling, construction digitalisation, lean construction, built environment sustainability, systems modelling and risk management. Potential teaching areas include civil engineering management, building information modelling (BIM), engineering economics and project evaluation, information technology in civil engineering, construction technology and processes, and Design for Manufacturing and Assembly (DfMA).

Application Procedures

Applicants are invited to submit their applications (cover letter, detailed CV including publication list, research and teaching statements, citation report, and/or any other documents that demonstrate your qualifications and credentials) through the NTU Workday career portal.

Application remains open until the position is filled. Only short-listed candidates will be notified.

Customer Service Coordinator (Export/ Order Management/ Pharmaceutical)

12-Months Contract

Location: Central

Salary up to $5000 depending on experience

Industry : Pharmaceutical

Job Summary:

• Responsible to provide professional and quality back-office service to the assigned customers with the objective of meeting company goals and targets including on-time delivery to customers.
• To resolve problems, make informed decisions and manage the customer wisely to achieve maximum results independently.

Responsibilities

• Own the entire order fulfillment process from order entry, delivery to revenue recognition
• Support the order management process to ensure the right orders are processed accurately and on time
• Support the Pivot financial flows by ensuring that automated flows are completed smoothly; in case of issues due to blocked flows, to intervene and escalate to the right stakeholders
• Effectively engage with internal/external customers, distribution centres, logistics partners, global supply chain product planners and product leaders to ensure delivery and revenue commitments are met
• Respond to customer queries and manage customer claims or returns to ensure prompt and satisfactory resolution
• Ensure smooth monthly financial closing for physical and financial flows
• Analyze transportation options before proposing the cost effective solution to achieve KPIs linked to container/truck occupancy rates and overall transport costs
• Review processes and implement changes to establish effective and efficient workflows when necessary
• Adhoc participation in User Acceptance Tests (UAT) for project-based SAP back-office tool test scenarios
• Comply and adhere to regulatory, customer service and compliance policies and procedures

Requirements:

• Diploma or Degree in Logistics/Supply Chain
• 3-5 years of experience in end-to-end Sales Order Management
• Relevant regional experience covering APAC countries
• Experience in handling Letters of Credit (LC) and Certificates of Origin (COO) and knowledge of import/export control
• Possesses good understanding of key business processes and supply chain management practices
• Adept working knowledge of SAP R/3 Sales and Distribution (SD) and Material Management (MM) Modules
• Excellent Microsoft Office 360 skills

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Lufthansa Technik is currently seeking a highly capable candidate for the position of Head of Sales & Account Management AVIATAR APAC for Lufthansa Technik’s customers in the Asia Pacific region based in Singapore. The position falls within the Division Digital Fleet Services of Lufthansa Technik and will be responsible to:

• Leading product sales projects for the Digital Fleet Services (DGF) segment and developing product sales strategies in close coordination with Market Intelligence and the Corporate Sales interface
• Leading, motivating and developing the Product Sales team. Carrying out individual personnel measures, where necessary in coordination with the HR department.
• Proactively initiate, monitor, accompany and, if necessary, manage sales projects and report according to a defined communication concept within the Digital Fleet Services (DGF) segment. Develop a clear understanding of roles between the team and PD management
• Ensure key account management at the interface to customers within the sales region.
• Close coordination and cooperation with the specialist departments and operating sites of the Digital Fleet Services (DGF) segment responsible for production
• Ensure sufficient product, sales and market knowledge of the Product Sales team. Development of a training system for the Product Sales employees
• Check offers and contract contents of complex sales projects and ensure quality for economic and technical plausibility. Ensure the generation of profitable sales revenue from sales projects
• Coordinate and agree targets for the Digital Fleet Services (DGF) segment with Corporate Sales. Agree target agreements with the specialist departments and operating sites responsible for production in the Digital Fleet Services (DGF) segment
• Represent the Digital Fleet Services (DGF) segment at trade fairs, conferences and events and give presentations
• Performing overarching special tasks (e.g. deputizing for the head of department) and managing complex projects

Your Profile

• Completed technical/university studies in industrial engineering or engineering sciences
• At least 5 years of relevant professional experience in product, technical sales and/or customer service
• Very good market/competitive and product knowledge of segment DGF and its circumstances
• Very good business knowledge, knowledge of contract and aviation law
• Good knowledge of production contexts, their processes and their interrelationships
• Extensive experience in customer acquisition and customer service
• Business fluent in English, knowledge of another Asian language or German is an advantage. Clear and direct communication.
• Good IT skills (especially MS Office, databases)
• Very good negotiating skills, assertiveness and persuasiveness
• Very high level of service and customer orientation with high resilience
• Confident and skillful appearance
• Strong ability to lead, guide and motivate employees
• Strong conceptual and very good analytical skills
• Strong initiative, decisiveness and a high sense of responsibility
• Willingness to work at home and abroad, willingness to travel frequently.
• Psychological assessment if necessary

If this is you, please send us your detailed resume, including your current and expected remuneration. We regret only shortlisted candidates will be notified.