Supervisory Responsibilities:

• Manage and oversee all functions within the Coffee Shop.
• Supervise staff and schedule duty roster.
• Manage all staffing issues, including hiring decisions.
• Evaluate the performance of all staff and tenants within the Coffee Shop.

Duties/Responsibilities:

• To oversee outlets operations and ensure that all SOPs are strictly complied with.
• Plan staffing schedules and resolve all outlet operational issues.
• Review service standards and product offerings to increase sales and minimize costs.
• Identify market trends and develop new ideas to stay ahead of competition.
• Work closely with functional support departments to align with strategic business objectives.
• Develop annual budget, monthly sales target, and track monthly KPIs.
• Drive process improvements across all outlets for greater effectiveness and efficiency.
• Build close relationships with front-line staff, outlet tenants, cleaning partners, landlords’ ops team and government agencies to facilitate smooth operations.
• Lead and motivate Outlet Staff and Operations Executive in achieving sales targets and customer satisfaction.
• Resolve employees' disciplinary issues and outlet manpower needs.
• Develop a sound and strong working relationship with all outlet staff and to develop their maximum potential.
• Any other related operational issues and projects as and when required.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Title

Accountant/ Senior Accountant, Asia-Pacific

Job Description

· Report to the Finance Director

· Responsible for ensuring accounting records, policies and procedures are in compliance with latest IFRS requirements

· Participate in the upcoming implementation of SAP in APAC as the specialist.

· Leading all accounting related efforts including but not limited to fixed assets and inventory, cash and bank reconciliations, accounts receivables and payables reconciliation with customers and vendors, inter-company balances and transactions

· Manage , month-end, audit and statutory closing

· Partnering with the Controlling team to gather information needed for financial planning and analysis related matters

· Liaise with internal and external stakeholders (eg. Auditors, tax agents , 3rdparty accountants) on tax and statutory reporting matters

· Streamline internal processes, improve efficiency and controls

· Respond to adhoc queries from APAC Management or Global Finance

· Other ad-hoc duties as assigned

Requirements

· Accounting Degree and CPA/CA qualified with at least 5 years of working experience

· Hands-on, resilient and able to work with stakeholders with different cultural background across the region.

· Strong communication skill with good knowledge in IFRS and tax regulations.

· Technically competent, meticulous, able to work under tight datelines in a fast-paced environment.

· Exceptional numerical and analytical skills

· Detailed understanding of finance processes and proven track record in delivering finance processes streamlining and standardization.

· Knowledge in SAP (FI&CO)

· Willing to travel

What’s in it for you ?

If you like wild growth and working with happy, enthusiastic over-achievers in a company embracing challenges and embarking on a progressive expansion, join us!

Salary Range

$5000-$7000

whatsapp Grace 87952790

HR Operations Executive - Pandan Loop - 5.5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

We are seeking a Director of Talent Management to lead our organization-wide talent management and development initiatives. The candidate will be responsible for designing an effective organization structure, setting up performance evaluations, crafting optimal employee development programs, assessing current end to end talent management infrastructures, and implementing the necessary improvements.

• Create and maintain a comprehensive talent management framework including performance management, employee development, succession planning, and career pathways.
• Oversee the design and implementation of performance management processes, including goal-setting, performance evaluations, and feedback mechanisms.
• Design and maintain organizational structure that aligns with the overall company objectives by assessing current processes, identifying areas for improvement, and implementing innovative solutions that enhance the overall effectiveness and efficiency of our organization.
• Partner with senior leadership to align talent management strategies with business objectives and drive organizational change and transformation.
• Collaborate with leaders and managers to identify high-potential employees and create development plans to accelerate their growth and advance their careers.
• Discuss career-pathing options with high-potential employees and their team leaders.
• Develop and implement talent management strategies, initiatives, and programs that support the recruitment, development, and retention of high-performing employees.
• Conduct skills gap analysis and drive the development and execution of employee training and development programs to enhance employee skills, knowledge, and performance.
• Stay abreast of industry trends and best practices in talent management, and make recommendations for continuous improvement to drive organizational performance.
• Coach employees and act as their consultant regarding learning and development activities.

Requirement:

• Proven track record of successfully developing and implementing talent management strategies and initiatives.
• Previous experience working with senior leaders and executives to drive talent management initiatives.
• Familiarity with performance management and relevant software.
• Experience delivering employee training programs.
• Experience working in a fast-paced, dynamic environment.
• Strong knowledge of employment laws and regulations both locally and regionally.
• Hands-on experience with Human Resources tools.
• Excellent verbal and written communication skills.
• Team spirit.
• Bachelor's degree in Human Resources, Business Administration, or related field.

Operations Executive - Pandan Loop - 5.5 day week - No experience required

This recruitment effort is in collaboration with e2i - Singaporeans only

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager, Category Management! The successful candidate will be handling the skincare category for the Singapore market to drive category strategies and initiatives, while managing product and brand assortment, price point, floorplan, and inventory management.

• Full-time, permanent opportunity
• Basic salary + VB (% based on annual package) + attractive flexible benefits
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Spearhead negotiations for trading terms and conduct comprehensive business reviews
• Formulate the annual brand plan, encompassing product launches, sales targets, and contract maintenance
• Take the lead in introducing new brands into the portfolio
• Oversee the sell-in process for new brands, ensuring alignment of sales forecast
• Collaborate with cross-functional teams for seamless omnichannel launch plans, execution and tracking of launch performance
• Strategize and secure prime animation slots for brands, while driving thematic animations, including product assortment, targeting, and stock ordering
• Set objectives and work with brand partners to negotiate in-store mechanics and promotions
• Monitor and analyze animation performance, assortment gaps, and opportunities based on sales ambitions and category strategies
• Collaborate with space planners and visual merchandising teams to optimize category zones, and propose new store floorplans for regional team's approval
• Coordinate with brand partners on fixtures, stocks, and merchandising for new store openings and renovations
• Partner with the supply chain team to achieve stockholding KPIs and ensure deliveries meet launch plans and campaigns
• Review stock on hand and propose action plans for high stockholding and discontinued SKUs

The Talent:

• Minimally 4 years of relevant experience in the retail industry coupled with a strong background in category management
• Ability to formulate strategies and analytically inclined with proficiency in handling extensive data, capable of conceptualizing and turning data into meaningful analyses
• Strong interpersonal skills to communicate effectively with various levels of stakeholders
• Meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Company: Retail/Distribution(Fashion&Apparel), E-Commerce Company

Location: Central (Near MRT Station)

Position: Customer Relationship Management Manager (Job ID: 18777)

Job Description:

As a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer base and foster long-lasting relationships. Additionally, you will lead the Loyalty program and support CRM activation in collaboration with the Marketing and Business teams of the organization.

• Analyze customer behaviour, preferences, persona and purchase patterns using CRM and data analytics tools.
• Measure and report on key CRM metrics, such as customer acquisition, retention, and lifetime value etc.
• Utilize data analytics tools and techniques to analyze program performance and customer behaviour.
• Leverage customer feedback and insights to identify areas for improvement and implement necessary changes.
• Develop and manage customer loyalty programs, including rewards, incentives, and exclusive offers.
• Identify opportunities to enhance customer retention and reduce churn through targeted initiatives.
• Implement customer win-back campaigns and strategies to re-engage inactive customers.
• Develop and execute targeted marketing campaigns to promote the loyalty program and engage members.
• Create compelling and personalized loyalty program communications, including email campaigns, in-app messaging, and targeted offers.
• Collaborate with the marketing team to align loyalty program campaigns with overall marketing initiatives.
• Utilize marketing automation tools to streamline and optimize CRM processes.
• Manage and conceptualize marketing campaigns via new and existing channels to create, build and maintain strong customer loyalty and relationships
• Ensure consistent and optimum utilization of marketing channels, loyalty programs and campaigns to create, build and maintain strong customers
• Drive initiatives to engage customers across all communications channels
• Responsible for segmentation and profiling of customer database to support end-to-end campaign execution, from requirement gatherings, extractions, executions, communications and report tracking of campaign performance
• Responsible for the improvement and optimization of CRM transactional communications
• Transform customer data into actionable insights to drive intelligent customer engagement

Job Requirements:

• Bachelor's degree in Marketing, Business or a related field
• 3-5 years of experience in a high-volume Customer Experience(total more than 100k customers) and/or Customer Service function
• At least 1 previous background in managing a medium to large scale CRM implementation project
• Proficiency in using CRM tools and platforms
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on delivering exceptional customer experiences.
• Ability to work independently as well as collaboratively with cross-functional teams to drive results
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Ability to make quick and data-driven decisions
• Preferable with at least 2 years’ experience in fashion/ retail industry and/or E-Commerce industry

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

About my client

I am representing a global aviation services provider with more than 60 years of history, offering a diverse range of services including ground handling, cargo logistics, travel services, and flight catering.

With a presence at airports worldwide, the company is known for its commitment to quality and efficiency in supporting the operations of airlines and enhancing the overall travel experience for passengers.

As part of its business growth strategy, they are looking for a Head of Commercial to oversee Major Tenders/Bids for its cargo logistics operations and you should be familiar with the processes involved in airport tendering procedures.

This position plays a pivotal role in driving their cargo operations to new heights and expanding our market presence.

Reporting to the Commercial VP

• You will spearhead the commercial development and Customer Relationship Management of the cargo product.
• By effectively Collaborating closely with the Head of Cargo, you will contribute to the overall cargo strategy, promoting innovation and optimization in cargo product development.
• Identify and pursue new business opportunities in the cargo operations sector, cultivating strong relationships with potential clients to enhance our market share.
• Lead the end-to-end bid management process for cargo operations, from identifying opportunities to submission and post-bid evaluation.
• Develop compelling and client-focused proposals, ensuring alignment with client requirements and industry best practices.
• Conduct thorough market analysis to identify trends, competitors, and opportunities, providing insights to shape our bidding strategy.
• Collaborate with internal stakeholders to develop competitive pricing strategies and lead negotiations to secure profitable contracts.
• Manage the bid budget effectively, ensuring resources are allocated appropriately for successful bid submissions.

Skills and experience required

• Proven experience in bid management and sales within the cargo operations or logistics industry or experience in handling large bid management with integrated services
• Excellent negotiation and contract management skills and with the ability to build and maintain client relationships.
• Results-driven with a focus on achieving sales targets and business growth and with the Ability to work collaboratively in a cross-functional team environment.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Operations Executive - Changi - 5.5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790