• To support and handle all Production Department’s administrative tasks.
• To take care of all documentation related to production.
• To perform data entry and stock check and other functions that may be assigned by the In-Charge from time to time.
• Maintaining a file of all production documentation such as contracts, invoices, correspondence, and other records.
• Coordinate interactions with inter departments.

As Singapore’s leading homegrown manufacturer of halal-certified ice cream, gelato and sorbet, we have been supplying a diverse range of clients with our premium products for over 21 years. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture.

www.oishi.com.sg

Key Responsibilities:

General Ledger Management:

• Maintain and update the general ledger with accurate and timely entries.
• Ensure all financial transactions are classified correctly into respective GL accounts.
• Monitor and reconcile subsidiary ledgers (AP, AR) with the GL monthly.
• Review and correct journal entries to ensure alignment with accounting policies.
• Maintain and monitor prepayments, accruals, and depreciation schedules.

Bank and GL Reconciliation:

• Perform monthly bank reconciliations, resolving discrepancies promptly.
• Reconcile GL accounts to ensure completeness and accuracy of financial data.
• Identify and correct errors or omissions through adjusting journal entries.

Job Summary:
We are seeking a dynamic and motivated HR Executive to join our team, focusing primarily on talent management while also supporting talent acquisition, onboarding, and employee engagement initiatives. The ideal candidate will be passionate about fostering employee development, enhancing engagement, and ensuring our workforce is equipped to meet organizational goals.

Key Responsibilities:

Talent Management:

• Develop and implement talent management strategies to enhance employee performance, engagement, and retention.
• Collaborate with department heads to identify talent needs and create succession plans.
• Conduct regular performance reviews and facilitate training and development programs.

Talent Development:

• Design and deliver training programs aimed at skill enhancement and career development.
• Identify high-potential employees and create individualized development plans.
• Monitor and evaluate the effectiveness of talent development initiatives, adjusting as necessary to meet organizational goals.

Employee Engagement:

• Develop and implement employee engagement initiatives to foster a positive workplace culture.
• Conduct regular employee feedback surveys and analyze results to identify areas for improvement.
• Organize team-building activities and recognition programs to enhance employee morale and collaboration.

Talent Acquisition:

• Assist in the development and execution of recruitment strategies to attract top talent.
• Manage job postings, candidate sourcing, and preliminary screening processes.
• Conduct interviews and coordinate selection processes, ensuring a positive candidate experience.
• Maintain and update the applicant tracking system to ensure efficient recruitment operations.

Onboarding:

• Coordinate onboarding programs for new hires, ensuring a smooth transition into the company.
• Prepare orientation materials and conduct onboarding sessions to familiarize new employees with company culture, policies, and procedures.
• Gather feedback from new hires to continuously improve the onboarding process.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in talent management, development, recruitment, and onboarding (2+ years preferred).
• Strong understanding of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and build relationships across the organization.
• Proficient in HR software and Microsoft Office Suite.

Preferred Skills:

• Certification in HR is a plus.
• Experience with employee engagement initiatives and performance management systems is preferred

Roles & Responsibilities

• Positive attitude, team player and good communication skills
• Able to lead, train and coach team member
• Assist production in day-to-day activities from start to finish
• Manage and handle daily production purchase, inventory, stock, and work schedule
• Experience in using various types of manufacturing machinery and tools
• Troubleshoot and identify mechanical / electrical / electronic systems issue and make corrective actions to resolve issues
• To ensure the achievement of plant quality goals and objectives through quality production by optimized usage of resources
• Engage in ISO/HACCP Program, maintain documentation and train all staffs under their supervision on various SOPs
• Responsible for the internal and external audit process and documentation
• Other tasks assigned by Management

Requirements

• Monday - Saturday, 8am - 6pm
• Must be physically fit
• Fluent & able to read Mandarin due to client base
• 2 Years Experience in Supervisory role in Manufacturing sector

For interested parties, please send in your Resume. We regret that only shortlisted candidates will be notified.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture.

Job Scope

1. Receiving Goods: Unloading incoming deliveries, checking for damages, and verifying the accuracy of orders against packing lists.
2. Inventory Management: Keeping track of stock levels, conducting regular inventory counts, and updating inventory systems.
3. Order Fulfillment: Picking, packing, and preparing orders for shipment, ensuring accuracy and quality control.
4. Storage Organization: Properly storing products in designated locations, maintaining cleanliness, and organizing warehouse space for optimal efficiency.
5. Shipping: Preparing outgoing shipments, labeling packages, and coordinating with inhouse and external logistics teams/ providers.
6. Equipment Operation: Operating forklifts, pallet jacks, and other machinery safely and efficiently.
7. Safety Compliance: Adhering to safety protocols, maintaining a clean and safe working environment, and participating in safety training.
8. Documentation: Completing necessary paperwork related to shipments, inventory, and safety checks.
9. Team Collaboration: Working closely with cross functional team members and supervisors to meet operational goals and improve processes.
10. Problem-Solving: Addressing issues such as inventory discrepancies, equipment malfunctions, or shipping delays as they arise.

Production Assistant

Working Schedule

• 6 Days Work Week

Job Scope

• Assisting in Food Production
• Maintaining Cleanliness and Hygiene
• Packaging and Labeling
• Quality Control Support
• Stock and Inventory Management
• Operating Equipment
• Documentation and Record Keeping
• Supporting Other Departments
• Following Safety Procedures
• Team Collaboration

Job Requirements

• Physically FIT as the role requires intensive standing and heavy lifting (Lift/slide and place on trolley)
• Able to work in fast-paced environment
• Tech-savvy
• Willing to work on rotating shifts, public holidays and weekends

Dress Code

• Black T-Shirt, Dark Coloured Jeans and Safety Shoe

To apply, email us at [email protected]

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our Oishi and Artisertz brands or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture.

Job Summary:

The Operations Manager in Food Manufacturing is responsible for overseeing day-to-day operations, ensuring production efficiency, product quality, compliance with food safety standards, and the achievement of business objectives. This role requires leadership in production planning, cross-department collaboration, and continuous improvement in manufacturing processes.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and manage all production activities to meet targets for volume, quality, and cost.
• Develop and implement daily, weekly, and monthly production schedules aligned with sales forecasts and inventory requirements.
• Monitor performance metrics (KPIs) and drive continuous improvements in productivity, efficiency, and cost management.
• Collaborate with R&D, Quality, and Sales departments for new product launches and process adjustments.

2. Food Safety & Quality Compliance:

• Ensure that all operations adhere to regulatory and industry food safety standards (HACCP, ISO, FSSC).
• Collaborate with the Quality Assurance team to maintain product quality and meet customer specifications.
• Implement corrective actions for deviations and lead investigations into quality issues.

3. Warehouse & Inventory Management:

• Oversee the warehousing, inventory, and raw material management to ensure continuous production with minimal downtime.
• Monitor stock levels and coordinate with the procurement team for timely raw material replenishment.
• Manage storage conditions for raw materials and finished goods to meet regulatory standards.

4. Maintenance & Equipment Efficiency:

• Collaborate with the maintenance team to ensure machinery uptime and performance.
• Develop preventive maintenance schedules to avoid unplanned downtime.
• Evaluate equipment performance and recommend upgrades or replacements as needed.

5. Workforce Management & Leadership:

• Lead, coach, and mentor production supervisors and team members to foster a high-performance culture.
• Develop staffing plans, conduct performance appraisals, and identify training needs.
• Ensure compliance with health, safety, and labor regulations, creating a safe working environment.

6. Financial Management & Reporting:

• Prepare and manage the operations budget, ensuring cost efficiency across production, labor, and materials.
• Analyze operational data and provide regular reports to senior management on performance and improvements.
• Identify cost-saving opportunities without compromising quality or safety.

7. Continuous Improvement & Lean Manufacturing:

• Implement lean manufacturing principles to improve processes and eliminate waste.
• Identify and lead process improvement initiatives to increase efficiency and reduce costs.
• Stay updated on industry trends and best practices in food manufacturing.

Qualifications & Skills:

• Bachelor’s degree in Food Science, Engineering, Business Administration, or a related field.
• 10+ years of experience in food manufacturing, with at least 5 years in a managerial role.
• In-depth knowledge of HACCP, FSSC, and other food safety regulations.
• Proven leadership and team management skills.
• Experience with ERP systems for production and inventory management.
• Strong problem-solving, analytical, and decision-making abilities.
• Excellent communication and interpersonal skills.

Key Performance Indicators (KPIs):

• Production output vs. target
• Product quality (defect rate, customer complaints)
• On-time delivery performance
• Cost per unit and waste reduction
• Equipment uptime and maintenance compliance
• Safety compliance (incidents and accidents)

Work Conditions:

• This role requires working on-site at the manufacturing plant.
• Will involve occasional extended hours, including weekends, during peak production periods.
• Physical demands include walking around the plant and monitoring production lines.

JOB ROLE DESCRIPTION

The Workplace Safety and Health (WSH) Coordinator is responsible for coordinating health and safety systems in the organisation, and conducting periodic inspections to ensure that the implemented risk control measures are being observed and practised. He/She investigates and reports WSH incidents, and coordinates implementation of emergency preparedness and response plans.

He is required to work on-site in his course of work.

The WSH Coordinator is practical and meticulous. He is required to observe safety hazards and deal with them in a prompt and decisive manner.

RESPONSIBILITIES

• Deploy Workplace Safety and Health (WSH) Programmes
• Carry out initiative to support WSH programmes.
• Conduct safety inductions and orientations.
• Explain WSH compliance requirements and proper work practices pertaining to employees’ specific work processes or areas.
• Address and provide counsel on instances of WSH non-compliance and unsafe work practices.
• Manage WSH Performance
• Participate in WSH compliance inspections.
• Conduct routine checks on work activities.
• Collect data on WSH performance, conditions and practices.
• Manage WSH non-compliance, unsafe work conditions and practices.
• Report instances of WSH non-compliance, unsafe work conditions and practices to team members.
• Support implementation of actions to improve WSH performance and control risks.
• Monitor effectiveness of implemented improvement actions.
• Manage Business Continuity
• Manage incidents and accidents promptly
• Follow emergency preparedness and response plans (EPRPs) when responding to emergency situations.
• Alert team members of emergency situations and potential escalation of incidents and accidents.
• Conduct emergency response drills.
• Support WSH incident and accident investigations.
• Follow investigations protocols to collect data and report findings.
• Contribute suggestions to mitigate reoccurrence of incidents and accidents.
• Support implementation of corrective and preventive actions (CAPA)
• Develop Workplace Safety And Health management systems (WSHMS)
• Assess routine and non-routine work processes to establish scope of WSH risks.
• Implement action plans to implement WSHMS improvements.
• Execute risk management (RM) plans for work processes and work areas.
• Execute RM and risk assessment (RA) within respective work processes and work areas.

Qualification and Requirements:

• At least a Professional Certificate/NITEC/Diploma in related Engineering fields (Environmental/Health/Safety) or equivalent.
• Advanced Certificate in WSH (Level-B) by accredited training centre
• Relevant WSQ certificates in Workplace Safety & Health (e.g., Work at Height safety assessor, lifting supervisor, Building & Construction Safety Supervisor)
• Minimum 3 year of relevant work experience preferred, preferably in Electrical Systems related construction, production or in semi-conductors manufacturing industry.
• Good team player with good communication and strong people’s skills.
• MS Office skills related to MS-RA review, preparation and reports writing.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture. oishi.com.sg

Job Description: Product Research and Development Manager - Ice Cream

Position Title: Product Research and Development Manager - Ice Cream

Department: Research and Development

Job Summary: The Product Research and Development Manager for Ice Cream will be responsible for overseeing and leading the development of new ice cream products from conception through production. This role requires a deep understanding of food science, creativity in flavor and product development, and strong project management skills to bring innovative ice cream products to market.

Key Responsibilities:

1. Product Development:Lead the ideation and creation of new ice cream flavors and products.
   Develop formulations and recipes for new ice cream products, ensuring compliance with food safety and regulatory standards. Conduct sensory evaluations and product testing to refine and optimize product quality.
   
2. Project Management:Manage multiple projects simultaneously, ensuring timely completion and adherence to project timelines. Coordinate cross-functional teams, including marketing, production, and quality assurance, to ensure successful product launches. Develop and maintain project documentation, including formulations, specifications, and production processes.
   
3. Market Research:Conduct market research to identify consumer trends, preferences, and emerging flavors in the ice cream industry. Analyze competitor products and market data to identify opportunities for innovation and differentiation.
   
4. Collaboration:Work closely with suppliers to source high-quality ingredients and packaging materials.
   Collaborate with marketing teams to develop compelling product stories and marketing strategies.
   Partner with production teams to scale up recipes for mass production and ensure consistency in quality.
   
5. Quality Assurance:Implement and maintain quality control measures to ensure product safety and consistency. Troubleshoot and resolve any issues related to product quality or production processes.
   
6. Innovation:Stay current with industry trends and advancements in food science and technology.
   Experiment with new ingredients, techniques, and technologies to create unique and innovative ice cream products.
   

Qualifications:

• Bachelor's degree in Food Science, Food Technology, or a related field. A Master's degree is preferred.
• Minimum of 5 years of experience in food product development, with a focus on ice cream or frozen desserts.
• Strong knowledge of food safety regulations and quality assurance practices.
• Excellent project management and organizational skills.
• Creative mindset with a passion for innovation and product development.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Proficiency in using software tools for project management and data analysis.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are passionate about ice cream product development to [email protected]

WORKS MANAGER (PRODUCTION DEPARTMENT)

traditional Confectionery

based in Hand made process .

perform tasks such as taking inventory, making supply orders, handling disputes among team members and regularly assessing safety standards in all areas. Some of their other most common duties include:

• Motivating, supporting and providing guidance to production staff
• Ensuring all safety and health standards are met to keep an organization accident-free
• Communicating regularly with upper management regarding problems or issues impacting production
• Evaluating machine resources to ensure continued production and minimal downtime
• Establishing a balance between increased productivity and reduced costs of manufacturing operations
• Setting productivity goals for each manufacturing team
• Developing workflow policies and procedures that improve efficiency without compromising safety or quality
• Ensuring adequate scheduling of staff

Leading Ice Cream and Gelato Manufacturer Singapore.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Oishi, Artisertz or as OEM.

Job Title: Ice Cream Production Quality Control Manager

Location: Singapore

Job Summary:
The Ice Cream Production Quality Control Manager is responsible for overseeing the quality assurance processes in the production of ice cream, ensuring compliance with local regulations, such as those set by the Singapore Food Agency (SFA) and international food safety standards. The role entails supervising quality checks throughout the production cycle, implementing corrective actions, and ensuring that the final product meets the highest standards of quality and safety for consumers.

Key Responsibilities:

1. Quality Assurance and Compliance: Develop, implement, and maintain robust quality control protocols in line with SFA regulations, HACCP standards, and ISO certifications (e.g., ISO 22000).
   Ensure compliance with food safety and hygiene regulations specific to Singapore.
   Oversee product testing to ensure the consistency of taste, texture, and overall quality of ice cream products.
   
2. Production Process Monitoring: Supervise the ice cream production process to maintain strict adherence to quality control checkpoints. Collaborate with production and packaging teams to ensure smooth operations without compromising on product quality. Ensure that all equipment is regularly inspected, calibrated, and meets the required standards.
   
3. Health and Safety Compliance: Ensure compliance with Singapore’s Workplace Safety and Health (WSH) Act and other relevant health regulations. Conduct regular health, hygiene, and safety inspections across the production facility. Train staff specific food safety and hygiene practices, ensuring compliance with regulatory guidelines.
   
4. Issue Resolution and Continuous Improvement: Investigate and resolve any production or quality issues by leading root-cause analysis and corrective actions. Implement continuous improvement initiatives to enhance production efficiency and quality control. Track, document, and analyze production quality data to improve processes and reduce wastage.
   
5. Supplier and Ingredient Quality Management:Evaluate and ensure that all raw materials, including dairy and flavoring agents, meet strict quality standards. Collaborate with procurement teams to assess supplier performance and adherence to quality requirements. Work closely with suppliers to address quality issues and ensure consistent delivery of high-quality ingredients.
   
6. Documentation and Reporting:Maintain comprehensive records for all quality control processes, inspections, and corrective actions in compliance with local regulatory requirements. Prepare and submit reports on production quality and compliance to internal management and regulatory bodies, including the SFA. Coordinate audits and ensure that all documentation complies with local and international standards.
   
7. Innovation and Best Practices: Keep up-to-date with trends in the food industry and integrate innovative practices in ice cream production and quality control. Implement industry best practices to improve efficiency, reduce costs, and maintain product quality.
   

Qualifications:

• Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field.
• Minimum of 5 years of experience in quality control in food manufacturing in the dairy or ice cream sector.
• Strong knowledge of Singapore’s food safety regulations, HACCP principles, and ISO standards (ISO 22000, etc.).
• Excellent communication and problem-solving skills.

- Issue work order to production

- Label printing for planned production

- Generate material picking list for warehouse & spice room to prepare the materials

- Raw material picking list journal posting

- Updating of the Work Order- to report as finished when done

- Housekeeping & filing of daily work

- Distribution of operator working equipment and accessories & equipment

- provide required documents for health certificate application

-plan daily repack orders

-Any ad-hoc duties

We are looking for a motivated and experienced Sales Executive to join our team, specializing in the HORECA sector. The ideal candidate will be responsible for driving sales and building strong relationships with hotels, restaurants, and catering establishments. This role involves identifying new business opportunities, managing existing accounts, and achieving sales targets.

Key Responsibilities:

• Prospect and Acquire Clients: Identify and reach out to potential clients within the HORECA sector.
• Relationship Management: Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets.
• Market Analysis: Conduct market research to stay updated on industry trends and competitor activities.
• Product Promotion: Promote and sell products to hotels, restaurants, and catering establishments.
• Negotiation: Negotiate terms, pricing, and contracts to secure profitable deals.
• Performance Tracking: Monitor and analyze sales performance, providing regular reports and insights to senior management.
• Collaboration: Work closely with the marketing and product teams to ensure a seamless customer experience.
• Customer Feedback: Gather feedback from customers and share with internal teams to improve service offerings.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: Minimum of 2 years of experience in sales, preferably within the HORECA sector.
• Skills: Strong communication and negotiation skills, proficiency in CRM software, and excellent organizational skills.
• Knowledge: Understanding of the HORECA industry and sales strategies.
• Attributes: Self-motivated, goal-oriented, and able to work independently as well as part of a team

- Installing and configuring of computer hardware, software, systems, networks, printers, and scanners.

- Monitoring, maintaining, and securing computer systems and networks.

- Responding in a timely manner to service users’ queries, IT issues and requests.

- Providing technical support across the companies (this may be in person or over the phone).

- Manage all IT aspects of employees’ on-boarding / off-boarding and IT Orientation.

- Sourcing and purchasing of all IT equipment’s.

- Supporting and testing of new technology.

- Level 1 Support MS Dynamics AX / D365.

- Provide training to users and participate in IT projects when necessary.

- Document and update Standard Operating Procedures (SOPs), IT policies and IT documents.

- Proactively monitor IT contracts to ensure timely renewal.

- Always reflecting professionalism and best quality of customer service in communicating with users or any related stakeholders.

Perform any other ad-hoc tasks assigned by the Group IT manager.

We are seeking a dynamic and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for driving growth and expanding our ecommerce presence. This role involves identifying new business opportunities, building and maintaining relationships with key partners, and implementing strategies to increase online sales.

Key Responsibilities:

• Identify and Develop Opportunities: Research and identify potential ecommerce partners and platforms to expand our online presence.
• Relationship Management: Build and maintain strong relationships with existing and potential ecommerce partners.
• Sales Strategy: Develop and implement sales strategies to achieve revenue targets and growth objectives.
• Market Analysis: Conduct market research to stay updated on industry trends and competitor activities.
• Campaign Management: Plan and execute marketing campaigns to drive traffic and sales on ecommerce platforms.
• Performance Tracking: Monitor and analyze sales performance, providing regular reports and insights to senior management.
• Collaboration: Work closely with the marketing, product, and customer service teams to ensure a seamless customer experience.
• Customer Engagement: Engage with customers through various channels to understand their needs and improve service offerings.

Qualifications

• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: Minimum of 3 years of experience in business development, sales, or ecommerce.
• Skills: Strong analytical skills, excellent communication and negotiation skills, and proficiency in MS Office
• Knowledge: Understanding of ecommerce platforms, digital marketing, and online sales strategies.
• Attributes: Self-motivated, goal-oriented, and able to work independently as well as part of a team

- Involve in technical discussion and clarification with the customer for technical related topics.

- Generate control schematic design drawings as per customers’ requirements, technical specifications, and standards.

- Design electrical interlock and power distribution systems for automation machines.

- To assist and advise on technical matters, support backup to secure the projects

- Design and develop PLC and Touch screen software for automated equipment

- Create BOM & Documentations for Assigned Project

• Class 4 Singapore driving license with 24 feet lorry experience
• Familiar with Singapore route
• Utilizing navigation apps to find the most optimal route.
• Carrying of heavy goods is needed
• Arranging for vehicle repairs when necessary

receiving and inspectig incoming shipment.

Recording detail of received items, such as names, numbers, and descriptions. Maintaining a neat and prganized inventory storage area.

Using labels or barcodes to identify and locate items.

Monitoring inventory levels and notifying supervisors when supplies are running low.

using Murho software.

key duties

monitoring daily communications and answering any queries.

preparing statutory accounts.

ensuring payments, amounts and records are correct.

working with spreadsheets, sales and purchase ledgers and journals.

recording and filing cash transactions.

invoice processing and filing.

bank reconciliation.

updating and maintaining procedural documentation.

liaising with third party provider,clients and suppliers.

· Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).

· Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements

· Conduct internal audit and handling of third party audits

· Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical

· Supervise the handling of customer complaint and review of corrective action reporting.

· Supervise implementation of product and process checking based on QAQC program.

· Supervise health cert application handling and export registration.

· Ensure implementation of annual vendor evaluation on food safety & quality.

· Provide food safety training and relevant refresher training to team

Job Summary:

Ensure production line produce top quality products and delivery on time, ensure operation normally.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

• Monitor the production safety and discipline of production area. Involve and support Health and Safety programs (DWB, BBS, H&S meetings).
• Monitor operator’s daily work in workshop; Manage the discipline and 6S in production section.
• Arrange the production according to production plan, and monitor the progress.
• Drive department performance to meet Production KPI’s may include but not limited to Materials Accuracy, Yield, Efficiency and Productivity.
• Troubleshooting and promptly feedback to superior.
• Coordinate with other departments to analyze the root cause of defective products, and take corrective and preventive action to avoid the same problem happen repeatedly.
• Responsible for the allocation of resource for production lines, including manpower, equipment, materials
• Monitor’s records/ database and document management in production line integrity, accuracy and effectiveness.
• Propose kaizen suggestions, optimize production line, promote efficiency, and reduce scrap and costs.
• Deal with other assignments assigned by superior.
• Supervise assemblers and Team Leaders. Motivate, coach, and support the team in meeting the expectations
• Participate and encourage the team to support company activities and program

• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Assist in controlling and analyzing quality levels of products and service, guest satisfaction, merchandising and marketing, operating costs and sanitation
• Establish and maintain effective employee relations
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Assist with the compilation of new menus and beverage lists
• Attend and contribute to weekly Food & Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Must need to work on weekends and Public holidays

Job Summary:

Comply with the management regulation of company and department, working according to MPI’s, QI’s and other WI’s strictly.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

• Responsible for the safe operations of equipment to manufacture products. Perform checks and ensure safety features (machine guarding, interlocks, etc) is in place and under any circumstances should not bypass.
• Maintain 6S in working area. Follow standard
• Report immediately to direct supervisor if any safety features (machine guarding, interlocks, etc) are not functional or present some alteration.
• Comply with the management regulation of company and department, obey the job assignment.
• Operation must be conducted according to WI strictly，and familiar with their related responsibility
• Deal with other assignments assigned by superior.

- Contribute to the growth and efficiency of the business through active involvement ni development and operational tasks

- Help define the team's strategic direction, ensuring it aligns with the goals and expectations of stakeholders

Participate in small, independent sub-projects, showcasing leadership potential -

Conduct data analysis and create PowerPoint presentations for stakeholder management and project updates

- Assist in creating and refining processes and procedures to ensure efficient and effective product development and delivery

- Perform research and analysis on business processes, identifying opportunities for growth and increased efficiency while staying current with the F&B industry trends and best practices

Who We Are

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 12,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture.

Job Description

Key Responsibilities

1. Content Creation and Management: Oversee the creation of engaging content for company's website, social media, and other digital platforms. Ensure consistency in the brand voice across all digital channels.

2. SEO and SEM: Optimize website content for search engines (SEO) to increase organic traffic. Manage pay-per-click (PPC) advertising campaigns, including budget management and performance analysis.

3. Social Media Management: Plan and execute social media campaigns to drive engagement and brand awareness. Monitor social media platforms for customer feedback and respond appropriately.

4. Email Marketing: Design and manage email marketing campaigns to nurture leads and convert them into customers. Analyze email performance and implement improvements.

5. Analytics and Reporting: Use tools like Google Analytics to track and report on digital marketing performance. Provide insights and recommendations based on data analysis.

6. Campaign Management: Coordinate and execute digital marketing campaigns across various channels. Ensure campaigns are delivered on time and within budget.

7. Collaborations and Partnerships: Work with influencers and partners to amplify the company's digital presence. Manage relationships with external agencies and vendor

Key Skills:

1. Technical Skills: SEO & SEM: Know how to improve website visibility and manage paid search ads.

2. Analytics Tools: Use tools like Google Analytics to track and analyze digital performance.

3. Social Media Management: Handle social media platforms and plan effective campaigns.

4. Email Marketing: Create and manage email campaigns using tools like Mailchimp, Brevo.

5. Content Management Systems: Experience with platforms like WordPress for website content.

6. Creative Skills: Content Creation: Write and produce engaging content for online platforms.

· Copywriting: Write persuasive and clear marketing messages.

· Basic Design: Understand basic graphic design principles and tools.

7. Analytical Skills:

· Data Analysis: Interpret data to understand and improve marketing results.

· Performance Tracking: Monitor how well campaigns are doing and find ways to improve.

8. Communication Skills:

· Verbal:Communicate ideas clearly with team members and partners.

· Written: Write clear and effective marketing content.

Requirements

Relevant experience in similar role.