With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Guest Relations Executive with Conrad Hotels and Resorts is responsible for creating memorable guest experiences, by ensuring their satisfaction throughout their stay at the hotel, and making sure of the highest level of service and attention in the lobby.

What will I be doing?

As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

• Be the brand ambassador of the hotel, providing a positive “first impression” while guests walk-in to the hotel.
• Deliver the highest quality and brand service standards to consistently meet and exceed Guest expectations.
• Anticipate guests needs, handle enquiries and complaints, promptly and efficiently.
• Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable HILTON and Conrad Singapore Orchard guidelines.
• Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up with TMs across department in the hotel.
• Ensuring self is well groomed at all time. Luxury in self-image and service delivery is to be applied at all time.
• Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed.
• Making sure SALT Score is always above target with Overall Experience meets MTD/YTD Target.
• To be able to empower one’s self to make bold and quick decisions that is aligned with meeting guests expectations across departments.
• Welcoming and greeting guests in the Lobby, ensuring Guests feels welcome and delivering the WOW service to every guests handled.
• Delight guests through friendly and proficient service, ensuring repeat business through personalized, efficient service
• Involving in the Conrad Experience for guests celebrating moments with us.
• Investigate and resolve customer complaints in person, on the phone, and via mail.
• Going through Daily VIP Reports and ensuring VIPs are greeted and send off well. All information are to be shared with relevant department.
• Ensuring the lobby is kept clean all the time, guests are properly handled in queue and a smooth check in and check out process.
• To be aware of daily Events and its VIP Guests arrival.
• Serve your role and Team in an environmentally conscious manner
• Develop a close and harmonious working relationship with all the other departments in the hotel, while maintaining good communication with other hotel departments to assist with guests' needs.
• Have complete knowledge of Hilton hotel SOPs and local policies.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement
• Knowledgeable on all facts on hotel products, including room types, room rates, relative features and facilities, Food & Beverage outlets and the Executive Lounge.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice

What are we looking for?

A Guest Relations Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 5 years of previous experience in customer service supervisory or similar level
• Calm, efficient, resourceful and organised
• Excellent interpersonal communication skills
• Excellent grooming standards
• A passion and commitment to delivering exceptional levels of Guest service
• Ability to listen and respond to demanding Guest needs
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Guest Relations or Front Office in a managerial role in a luxury hotel environment
• Multi-lingual
• A degree or diploma in Hotel Management or equivalent

如果你认真、细致、有耐心，喜欢将事情安排得井井有条，乐于接受新鲜事物，厌倦一成不变并喜欢在快速发展和变化的环境中接受挑战，欢迎你加入我们！

南洋社会科学学院是新加坡教育部私立教育理事会批准注册的高等教育机构，致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院分别与中国顶尖高校、西方杰出高等教育机构合作，解析和传播支撑中国成功高速发展的理论与经验，研究和传授西方社科领域教研的最新发展方向与成果，培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校合作举办 MBA硕士学位项目，中文教学，在职学习，在新加坡招生和授课。

学院现开放 行政专员 岗位，负责学院日常行政工作及教学项目相关行政工作。

我们希望你具有以下特质：

1. 强自驱力和责任心
2. 细心稳重，注意细节
3. 善于多任务处理

工作职责：

1. 独立完成学院日常行政工作，提供各类行政/后勤支持，例如文件管理、设备管理、采购管理、库存管理、会议安排、场地预定、活动组织等；
2. 协助处理教学项目相关行政工作，例如考勤、教室安排、教学设备管理、教师后勤支持、各类活动支持等；
3. 完成岗位相关的其他日常工作。

岗位要求：

1. 具备良好的中文口语、书面表达能力，英文水平（书面及口语）需满足商务沟通的要求；
2. 具备踏实认真、稳重细致、有耐心的特质，工作态度积极主动，拥有极强的责任心；
3. 具备组织协调和解决问题的能力，能在多任务的环境下独立且积极主动地工作，善于时间管理，执行力强，能够灵活应对各种工作挑战；
4. 具备良好的沟通和协调能力，能够与团队成员和外部合作方有效沟通；
5. 具备较好的知识结构，学习和接受新业务能力强；
6. 熟练使用Word、Excel、PowerPoint等办公软件；
7. 有办公室行政、教学管理、多任务工作经验者优先考虑。

薪酬面议

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior / Accounts Executive – Accounts Payable’s core responsibilities are audit, processing and timely payment of all hotel payments.

What will I be doing?

As the Senior / Accounts Executive – Accounts Payable, you will be responsible for performing the following tasks to the highest standards:

• Responsible for leading and ensuring the smooth and effective operation of the Accounts Payable function.
• Account for and audit all purchase orders, receive records and suppliers’ invoices (purchase invoices matching procedure).
• Ensure all invoices have proper supporting documents and authorization before processing payment.
• Follow up on any discrepancies noted between supplier invoices and relevant supporting documents.
• Ensure proper filing of Hotel supplier contracts and updating of supplier contracts listing.
• Review and ensure accurate updating of cost distributions and account codes for all suppliers’ invoices and credit memos before finalising of monthly profit and loss accounts.
• Ensure that proper supporting documents are obtained before assisting with the creation of Vendor accounts in accounting system.
• Balance suppliers’ monthly statements to the hotel’s accounting records and follow up promptly on any discrepancies noted.
• Answer suppliers’ and other parties’ queries relating to payments and suppliers.
• Assist with month-end closing journals relating to Accounts Payable and Accruals.
• Review month-end Accounts Payable ageing report and provide explanation for unpaid invoices aged over 60 days.
• Carry out any other reasonable duties and responsibilities as assigned by Cluster Accountant.

What are we looking for?

A Senior / Accounts Executive – Accounts Payable serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Diploma in Accounting or Finance or equivalent.
• 2-3 years of relevant experience, preferably in the Hospitality industry.
• Good organizational skills, attention to details and good interpersonal skills.
• Flexible with working hours and able to work on weekends and public holidays when required.
• Proficient in English to meet business needs.
• Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Human Resource Executive to join our team!

As a Human Resource Executive we rely on you to:

• Employee Engagement

1. Drive and assist in interactive internal communications for employee engagement activities to further enhance employee engagement participation levels including social media content.
2. Own and drive programs, events, including working with vendors for employee related events.
3. Develop and implement Wellbeing and Employee Engagement activities to equip and empower our employees towards physical and psychological wellbeing.
4. Identify trends and implement new practices to engage and motivate employees.
   

• Issue Resolution

1. Handle employee complaints and inquiries with efficiency and professionalism
2. Execute disciplinary action where applicable in accordance with HR policies and practices of the company
3. Attend and resolve employee relations matters, including liaising with line managers
   

• Workplace Safety & Health

1. Advise communities or institutions regarding health or safety issues.
2. Maintain medical emergency response plans or procedures.
3. Maintain medical monitoring programs for employees
   

• Ensure integrity of GL and timely closing of accounts
• Preparation of recurring and ad-hoc journal entries for monthly closing
• Performing fixed asset depreciation and amortisation runs and schedule
• Reconciliation of fixed assets and conducting taggings/sightings where applicable
• Performing intercompany related transactions/entrie
• Performing bank reconciliations and accounting for bank charge
• Computing and preparation of management fees and tax provisions
• Preparation and maintaining audit schedules
• Performing staff reimbursement transactions/entries
• Any other ad-hoc assignments

Position Summary :

The Revenue Management Cum Front Desk Executive is responsible for maintaining all essential revenue-related reports for all revenue-generating areas of the Hostel.

The person should also be well acquainted with rate structure of hotel for all segments, be actively involved in rate alterations in all revenue generating channels per demand.

The person will be required to take up Front Desk shifts and has to be comfortable interacting with guests.

Job Scope:

Revenue Management (Main Role)

• Maintain and implement as necessary the Revenue Management system as it relates to Booking Systems and ensure all statistics required for the Revenue Management reports are collated, maintained and reported as required.
• Maximise room sales as per selling strategy.
• Ensure that rates are communicated on time to the Reservations associates which will assist with the maximisation of revenue.
• Monitor reservations pick up pace, and ensure quick response to rectify any issues related.
• Develop and maintain a high level of communication with all related OTAs on the forward availability situation of the hotel.
• Ensure reservations entries in the PMS are of good connections with all OTAs.
• Actively research on competitor hotels’ package and rates based on 3 months out

Front Desk (Sub Role)

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Requirement:

• Minimum 1 year of working experience Reservations / Communications Experience in Hotel/capsule hostel/backpacker hostel
• Diploma / Degree in Hospitality Management preferred.
• Demonstrated effective written and verbal communication skills in English.
• Self-Motivated.
• High levels of flexibility and adaptability and ability.
• High Problem Solving Skills
• Act with utmost integrity.
• Interested candidates please email your latest resume in pdf/words format to [email protected]

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for Finance Executive (AR) to be part of their operation.

JOB DIMENSION (SCOPE)

• To assist the Finance Manager in handling, mainly, the Accounts Receivable / Invoicing function.
• Liaison and coordination with operations.
• Data needs to be analysed for accuracy before closing.
• Other admin duties as assigned.

REQUIREMENT

• Preferably experience in using Navision
• Preferably experienced AR in logistics/industrial environment
• Ability to work independently and is highly committed
• Analytical and meticulous
• Ability to meet deadlines with a good sense of urgency
• Strong in MS Excel; minimum at intermediate level
• Able to commit overtime when require to

Job Summary

• Take full responsibility of all food, kitchen labour, stewarding, equipment/capex and hygiene/sanitation standards.
• Kitchen productivity, par-level, deployment cost, kitchen supervision, hands-on training and continuing people development.
• Supply chain, product sourcing, quality control and COS.
• Core menu development of traditional Austrian/German fare, seasonal produce, cost tabulation and recipe/photo archiving.
• Be actively involved in the restaurant(s) culture, creating gastronomic and guest experience. Be visible and approachable by staff and guests alike.
• Be actively involved in concept development. Raffles City refurbishment and any other areas where your expertise is a must.

Main Duties and Responsibilities

• Plan menus for all outlets and work closely with the 'Culinary Committee' and Marketing for alignment.
• Schedule and coordinate the work of all kitchen employees and ensure efficient food preparations, manpower deployment, timekeeping and liaise with Chef de Cuisine, HR and/or other senior kitchen employees (if any), to assure correct food production and consistency is achieved.
• Approve the requisition of products and other necessary food supply at optimum cost and quality.
• Develop kitchen manual, standard recipes and techniques for food preparation and presentation which will help to ensure consistency, quality delivery and uncompromised guest satisfaction.
• Establishes controls of minimise food and supply waste and pilferage. Exercises portion control for all items served and assists in establishing such documentation SOPs.
• Ensures and maintain the high standards of sanitation, cleanliness and safety in all kitchen areas. Follow Government guidelines at all times.
• Safeguards all food preparation by ongoing training of all staff to increase knowledge and development of food safety, sanitation and accident prevention principles.
• Prepare necessary data for applicable parts of the budget; projects annual food, labour and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met.
• Supervise the cooking of items that require skilful preparation.
• Ensure proper staffing for maximum productivity to deliver the highest standards of quality.
• Controls food and payroll costs to achieve maximum profitability.
• Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Provides training and professional development opportunities for Chef de Cuisines, Sous Chefs and all other organisational kitchen staff.
• Involved in Human Resource (HR) issues for BOH including: Staff motivation, recruitment, discipline and training, staff appraisals.
• Solicit feedback from guest, during table visitation, likewise for staff; in areas for improvement and incorporates useful suggestions into enhancing kitchen operations.
• Execellent leadership skills, coaching and counselling problems with employees and keep an open door policy.
• Regular exchange of best practices and HR matters with Manager of Operations and colleagues.
• Proper and timely submission of documentation and information to Head Office, fellow colleagues, and others.
• Perform other duties as directed by the Managing Director.

Job Specifications

• Specialise in Western/German Cuisine
• PC literate with knowledge in MS Office
• At least Diploma in Culinary Arts or any related fields
• At least 5 years of experience in management of Kitchen Operations, Food Costs ,Food Quality control and R&D or creation of cuisines.

Competency Profile

• Leadership - Coaching, Delegating Responsibility, Building and Driving Team
• Interpersonal - Teamwork. Ability to create a great working environment to minimise staff turnover and grievances.
• Business Management - Innovation, Managing Work
• Personal Attributes - Authenticity and Integrity, Results Driven
• Technical / Professional - Knowledge and Skills
• Perform other duties as directed by Managing Director

Marketing

· Develop a consistent brand voice across all collaterals and touch points including our corporate website and social platforms

· Identify, develop and implement communications strategies to support and align the company’s overall business and brand standing.

· Support market reach and penetration for various business units

· Work closely with the company to develop viable marketing activities for consultancy business.

· Plan, execute and optimise online marketing campaigns using various social media platforms and Google Analytics

· Assist in the conceptualising, design and production of marketing collaterals, emailers, posters, etc

· Create and maintain the database of contacts of customers/ partners, website and social media platforms

· Cultivate good relationships with internal and external stakeholders across all levels.

· Manage quality database that organizes and updates contacts of existing and prospective customers / partners.

· Serve as a centralized resource center for company’s track records, achievements, project photo gallery and media archive

· Assist in the organization of company events and networking

· Any other relevant duties

­­

Office Administration

• Arranging and scheduling meetings, setting up video and/or teleconferences and preparation of meeting packs
• Maintain an efficient system for filing and retrieval of documents
• Monitor deadlines and follow up actions in relation to equipment and assets maintenance

Requirements:

· Minimum Diploma/Degree in Communications or Marketing

· Minimum 1 year of related working experience

· Competent with MS Office, Photoshop, photo/video editing software, social media platforms and website development

· IT savvy and ability to pick up skills fast

· Strong command of English language and writing skills

· Creative, meticulous and a strong team player

1. To accurately translate written or spoken content from Chinese to English. This may include documents, articles, reports, websites, legal contracts, and more.

2. Must be proficient in both English and Chinese.

3. Conduct research to ensure the accuracy and completeness of their translations, especially when dealing with specialized or technical content.

4. After translating the content, review and revise their work to ensure accuracy, consistency, and readability. This may involve proofreading for grammatical errors, checking for mistranslations, and making adjustments to improve clarity and flow.

5. Work under tight deadlines, especially when dealing with time-sensitive projects such as news articles, marketing campaigns, or legal documents. Must be able to manage their time effectively and deliver high-quality translations within the specified timeframe.

6. Preferably experienced in social media and advertisement industry.

7. May also need to provide interpretation services, which involve orally translating spoken language during meetings, conferences, or other events.

Our client is an independently owned Maritime Catering Organization. They are currently seeking for Finance Executive who will be involved in the day-to-day accounting function focusing on Accounts Payable (AP), liaising with vendors and staff on payments and accounting matters, monthly closing and reporting. Ensure that accounting procedures and records are in compliance with acceptable accounting standards, practices and internal policies.

JOB DIMENSION (SCOPE)

• Responsible for processing all invoices and payments and ensuring that the correct expenses are paid accurately and promptly to the correct payees within stipulated guidelines. Ensure that invoices are properly recorded in the accounting system.
• Perform vendor checks/updates and bank accounts verifications to ensure payments are made to valid recipients.
• Liaise and communicate with vendors, staff etc. on payment related, accounting and other queries. Follow up on queries and timely resolution of discrepancies.
• Monitor bank balances to ensure that there are sufficient funds to meet future finance obligations.
• Prepare AP Ageing Report, Statements of Accounts, Bank & other reconciliations, and analysis of accounts for monthly, termly and yearly closing.
• Assist in preparing quarterly GST reporting and statistics for Government departments. Ensure that GST are accounted correctly, and expenses are recorded in correct accounts and budget codes.
• Prepare relevant journals, schedules and reports for accounts closing.
• Assist in any other accounting, budgeting & accounts payable matters, ad-hoc analysis/ reports as assigned.
• Liaise with external parties and other departments in connection with accounting and financial matters.
• Be prepared to support other ad-hoc tasks as assigned.

JOB REQUIREMENTS

• Minimum Diploma / bachelor’s Degree in Accountancy, Finance Management or similar
• Minimum 3-5 years working experience in Accounts Payable.
• Fluent in English on a professional level
• Proficient in Microsoft Office Applications, Excel and accounting system (Knowledge of WinBooks / Exact Globe+ accounting system is an added advantage).
• Knowledge of GST and withholding tax is a plus
• Good understanding of internal controls and corporate governance.
• A good team player with a positive attitude, who can take initiative.
• Able to provide guidance to team members.
• Motivated self-starter, resourceful and ability to work independently with minimum supervision.
• Keen to learn with the ability to engage and work with other department staff and across different support functions.
• Meticulous with good analytical and problem-solving skills.
• Pleasant disposition with good interpersonal and organizational skills
• Resourceful in managing competing priorities, able to multi-task and meeting tight deadlines.
• Organized, meticulous, responsible, and reliable.
• Importance of maintaining the confidentiality of financial information and sensitive data.

1. Answering Phones and Emails and directing them to the appropriate parties.

2. Scheduling Appointments and Meetings

3. Managing Correspondence by drafting and proofreading correspondence, preparing reports, memos, and other documents, and handling incoming and outgoing mail.

4. Data Entry and Record Keeping by maintaining accurate records and databases, entering data into systems, and organizing files and documents.

5. Bookkeeping and Expense Tracking such as tracking expenses, processing invoices, and reconciling accounts.

6. Office Organization and Maintenance by ensuring the office environment is tidy and well-organized, order office supplies, and coordinate maintenance and repairs as needed.

7. Handle travel arrangements for staff members, including booking flights, hotels, and transportation, and preparing travel itineraries.

8. Assisting with HR Tasks such as processing paperwork for new hires, maintaining employee records, and assisting with benefits administration.

9. Event Planning by assisting in planning and coordinating company events, conferences, or workshops.

10. Providing Administrative Support to various departments and staff members as needed, including assisting with projects, conducting research, and performing other tasks to help streamline operations.

Used Car Sales Executive needed with or without experience. Location at textile centre. 10am to 7pm. 6 days work. Salary minimum $2500 to $15000. Hardworking, Sell and arrange for delivery, insurance, financing, or service contracts for products. Process sales through preparation of sales agreements and relevant sales documentation, liaising between customers and internal departments to ensure successful sale. Handle daily operation duties to upkeep products. Meticulous and able to multi-task, Team player with positive work attitude and self discipline. Must have minimum 2years of class 3 license. Singaporean and PR only. Whatsapp Mr Goh: 91288170

Job Purpose

We are looking for an energetic and self-motivated Operations Executive to join our innovative team. If you are an ambitious individual excited about working in the space tech industry, then we want to work with you.

In this role, you would be overseeing operational activities across our organisation. This includes managing various aspects of operations, including stakeholder management, process improvement, and project management, to ensure the development and implementation of our key initiatives.

Job Description

Stakeholder Management

• Collaborate with sales and marketing teams to develop customized commercial packages tailored for strategic partners

• Coordinate with vendors to confirm technical specifications, and any special requirements to meet business needs

• Develop a comprehensive understanding of agreements to ensure alignment with expectations and contractual obligations

Programme Management

• Lead as the primary point of contact for programme-related correspondence, and ensuring adherence to targets and timelines

• Manage programme registration and networking portal to ensure a seamless experience for all stakeholders

• Support programme operational activities that include planning, organizing, coordinating, and execution to achieve objectives

Process Improvement

• Oversee the organization and maintenance of the company's customer database, ensuring accuracy, completeness, and data integrity

• Analyze existing operational processes and workflows to identify bottlenecks and inefficiencies

• Propose and implement process improvements and automation initiatives to streamline operations and reduce costs

Reporting and Analysis

• Conduct data analysis and provide actionable insights to support decision-making and strategic planning processes

• Communicate operational insights and recommendations to senior management to drive continuous improvement initiatives

• Prepare post-programme reports and recommendations for senior management, highlighting key findings, successes, and areas for enhancement

Note that the above job description is subject to change based on business requirements for innovative programmes

Skills and Experience Required

▪ Strong organizational, project management, and multitasking skills, with the ability to prioritize tasks and meet tight deadlines in a fast-paced environment.

▪ Excellent communication, negotiation, and interpersonal skills, with the ability to liaise effectively with clients, vendors, and internal stakeholders.

▪ Strong analytical and problem-solving abilities, with a keen attention to detail and a data-driven approach to decision-making

▪ Written and spoken English (Multilingual/Asian Languages an advantage)

▪ Excellent team player who is commercially astute and customer focused

▪ Ability to thrive in a dynamic and challenging environment, with a proactive and adaptable mindset

▪ Ability to remain calm under pressure, adapt to changing circumstances, and resolve issues efficiently

▪ Experience in project management methodologies (ie. Agile, Lean, Scrum) and space technology sector an advantage

Educational Qualifications

▪ Bachelor’s degree/s in Business Administration, Mass Communication, or a related field

▪ Diploma holders and fresh graduates may apply

Job Summary

The Care Advisor (2-year contract) supports the Manager (Team Lead) to spearhead Yayasan MENDAKI’s push towards last-mile service delivery (LMSD) to better meet the needs of the Malay/Muslim community. Yayasan MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them and partner with them in their journey of lifelong learning.

Key Responsibility Areas

Outreach - Implement new outreach methods and channels within the boundary of the

satellite centre.

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments
• Support the planning, deployment and assessment of outreach efforts

Care - Experiment with innovative client-centric approaches.

• Work with the team and team lead to pilot different ways to assess the needs of clients, including testing and refining them over time.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Think outside the box when partnering with the client in problem-solving to meet his/her needs.
• Connect clients to resources and facilitate them in tapping on these resources.
• Advocate for clients at both the individual and macro level, based on ground sensing of the service delivery gaps through our engagements.

Stakeholder Management - Develop good working relationships with local stakeholders under his/her jurisdiction. This includes working with the M3 partners of MUIS and MESRA as well as government and social service agencies in the neighbourhood under his/her jurisdiction.

• Maintain a repository of resources available to meet clients’ needs.
• Develop an effective and efficient process to collaborate with stakeholders.

Administrative - Work with the team in the smooth running of satellite centre operations.

• Collate satellite centre activity data, including activities run in the vicinity or M3@Town, to provide progress updates to management
• Monitor the use and maintenance of satellite centre space and equipment;
• Collaborate with internal departments and partners for utilisation of satellite centre or partner’s premises

In achieving the above, the Care Advisor will work with the team under the direct and close guidance of the Team Lead and with the support of the relevant support departments.

Requirements

• A “dare to try” attitude! This is a new phase in our service delivery journey, and we must be prepared to fail, learn from it and try again.
• A growth mindset. We are all learning from one another, including the senior management team.
• Adaptability to change. As this is not a long-established function, be prepared to quickly evolve as we better understand the needs of our clients.
• Excellent organisational, interpersonal and communication skills.
• Able to work independently and in teams.
• Ability to problem-solve – understand the root causes and recommend targeted

The successful applicant will be reporting to the department head and will work alongside teams under the department head (i.e. Marketing, Creative, Merchandise and Sustainability).

This is for a contract position (Mar to Dec).

Overview of responsibilities

• Provide administrative support to the teams under the department head.
• Tracking of overall department’s expenses.
• Manage calendars and coordinate meeting schedules with internal departments, external vendors and agencies.
• Coordinate pre- and post-race requirements such as hotel bookings, transport, logistics, accreditation and catering for the department and stakeholders.
• Manage premium/prizes inventory and assist in contest fulfilment.
• Assist on planning and execution of select on-ground activities.
• Track and manage department’s warehouse assets.
• Support any other business’ projects that teams takes on.

Key Requirements:

• Candidate must possess at least a Diploma qualification.
• At least one year of working experience in an Marketing role.
• Experience in managing and scheduling hotel and airflight bookings.
• Ability to multi-task, meet tight deadlines and effectively communicate project status.
• IT-savvy and proficient in Microsoft Office applications especially in Word, Excel and Powerpoint.
• Fluent in written and spoken English, additional language will be an advantage.
• Strong interpersonal and communication skills.
• Multi-tasker with excellent time management and job prioritization.
• Meticulous with a strong attention to detail is a must.
• Responsible and able to work independently as well as be an effective team player.
• Adaptable in a dynamic work environment.

Applicants should include a brief cover letter, full resume, work samples and/or portfolio. Please submit your application by 31 March 2024.

Please note only shortlisted candidates will be contacted. Thank you.

Job Description

Customer Relationship and Loyalty Program Management

· Design, develop, execute, and optimize data-driven CRM strategies to drive engagement, sales & loyalty program.

· Manage the company's Customer Database, ensuring data completeness, cleanliness, and accuracy.

· Develop and implement strategies to acquire new members and develop strategies for retaining and growing customers into loyal members.

· Conceptualize and implement plans for the generation of quality customer leads/footfalls using cost-effective mediums to meet the business objectives across key touchpoints.

· Thorough analysis to identify incremental sales opportunities and track the effectiveness Optimize CRM assets and relational content to drive customer engagement and loyalty of loyalty campaigns.

· Lead the communications of loyalty campaigns via Electronic Direct Mail (EDM).

· Work closely with internal departments such as retail, merchandising, e-commerce, and collection department to ensure smooth planning and execution of initiatives.

· Lead the communication for the loyalty program with external vendors.

· Data Security and Quality Audits: periodic audits of data & processes and ensure corrective actions.

· Perform other related duties, special projects, and assignments as required.

Marketing Communications

· Liaise with the internal department to communicate on promotions/activities.

· Create a Circular/Memo to inform Retail staff on promotions/activities.

· Perform other related duties, special projects, and assignments as required.

Malls Liaison

· Partnership with mall landlords to develop content and collaboration including events and programs for space activation.

· Liaison with mall on partnerships (Mall Promotions/Activities etc..)

· Perform other related duties, special projects, and assignments as required.

Job Requirements:

· Diploma/Degree in Business Administration, Marketing or any related field

· 2 years of experience in CRM, Marketing, Loyalty Program or related field is a must

· Retail and E-commerce experience will be advantageous

· Effective time-management and project-management skills

· Ability to prioritize responsibilities in line with business objectives

· Strong Organization and People Management skills

· Ability to understand marketing data, build reports, and summarize in a strategic way

· Ability to manage short and long-term deadlines effectively

· Well-developed written and verbal presentation skills

· Proactive and solution-oriented

· Strong knowledge of Word, Excel, PowerPoint

Only shortlisted candidates will be contacted

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Admissions and Financial Assistance (OAFA).
• Financial Aid Application Processing
  • Assist in the eligibility review of applications for student financial assistance schemes and make appropriate award recommendation.
  • Guide students in completing their applications for eligibility assessment.
• Financial Aid Offer and Award
  • Assist in effectively managing government-funded bursaries/study awards schemes to ensure that the Offer & Acceptance and Award are completed timely and on schedule.
• Financial Aid Disbursement
  • Assist in preparation for disbursement and ensure disbursements are completed timely on schedule.
• Assist in managing donor-funded financial awards/scholarships.
• Manage enquiries received in the Centre's mailbox.
• Assist with the Centre's day-to-day activities as assigned.

• Diploma or Degree with at least 1 year of administrative work experience (preference for prior experience in educational industry).
• Proficient in Microsoft Office applications and Adobe Acrobat.
• Good time management skills, meticulous and committed to delivering quality outputs.
• Ability to adapt to and be resourceful in managing situations.
• Ability to work effectively independently and in a team.
• Meticulous with an eye for details, with strong administrative skills and the ability to multi-task.
• Good communication skills and enjoy talking to people.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers queries in a timely manner. Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, hone , email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and pro active.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Retail Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Onlline orders and store orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Minimum of 2 years of relevant experience in the retail industry.
• Ability to speak Japanese will be an advantage.

Competencies

• Interpersonal skills well developed with guests, employees, management.
• Ability to work independently, effectively, reliable and self-directed.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to resolve problems and make decisions.
• Communication skills in English spoken/written.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Account (AR)

Location: Orchard

Industry: Healthcare Industry

Salary range: $ 3.5k as above

Job Description:

• handling and making sure of smooth daily operations in accounting
• Involve in month-end closing
• preparing of invoices within the timeline given
• Prepare for GST filling
• Work with internal and external auditor
• Monitor AR and cash flow
• Checking of financial statements
• Maintain and updating of in finance records
• Collation of data for submission to relevant authorities

Job Requirements:

• Min Diploma in any field or LCCI
• Proficient in Microsoft Office
• SAP experience will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email us

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess the necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Chew Hui Sin

EA Personnel Reg No: R1658137

Responsibilities

• Responsible for the full set of accounts for two (2) outlets. Moving forward, any expansion of more outlets will be under your purview as well. Appropriate manpower resources proportional to workload will be allocated accordingly as well.
• Support overall accounting functions which include preparation of finance and management reports, and costing.
• Reports, fixed assets register, bank/account payable/ accounts receivable/inventory reconciliations, stock and inventory recording and taxation matters.
• Manage all local regulatory and taxation compliance matters including tax computations, tax return
• submission, and tax payments/refunds, including GST and other tax matters.
• Responsible for payroll processing including liaising with payroll providers, preparing payroll, provision preparation for salary and benefit incentives, employee tax returns and HR filing systems.
• Ensure compliance with statutory and regulatory requirements such as MOM, CPF, IRAS AND ACRA.
• Support in HR functions including but not limited to processing payroll, managing employee leaves, medical
• and claim matters work pass applications.
• IT integration between restaurants, warehousing and offices.
• Any other ad-hoc duties as assigned by the director.

Requirements:

• Minimum Diploma or Degree holder in Finance, Accounting, ACCA or Professional Qualification in
• Accountancy.
• Minimum 2 to 5 years of relevant working experience
• Team player who is proactive, self-motivated and able to work independently in a dynamic environment
• Able to manage, guide and lead peers
• Self-starting, able to work independently and also work collaboratively as part of a team
• Possesses good oral and written communication skills
• Strong technical accounting background
• Proficient in Microsoft Excel & Business Central
• Knowledge of internal controls and statutory regulations

Responsibilities

• Work with Food & Beverage Manager in the operations, preparations, production areas and scopes.
• Responsible for the daily kitchen operation.
• Designing new recipes, planning menus, and selecting plate presentations.
• Training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Supervised of cleanliness, cleaning, neatness and maintaining personal hygiene in the kitchen areas.
• Upkeep the working condition of kitchen equipment and its proper usage.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Work scheduling
• Ensure compliance with all health and safety regulations within the kitchen area

Requirements

• 5+ years of experience in a similar position.
• Good culinary knowledge and skills.
• Good leadership skills.
• Up-to-date knowledge of cooking techniques and recipes.
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.
• Culinary school diploma preferred

To support for the planning, execution and evaluation of Volunteer and Membership Management, which includes : Outreach and engagement of volunteers to support SNSA services, hybrid programmes, onsite and offsite befriending services.

Volunteer Management

· Develop Volunteer policies and processes

· Develop a Volunteer Management Framework and Volunteer Training Programmes,

· Management of volunteer resources

· Drives and liaise with all stakeholders (social service agencies, community, and corporate partners).

· Develop strategy and operationalise plans to raise awareness to volunteering opportunities in the Association

· Review and evaluate the volunteer programme to ensure relevance and to meet future needs.

· Serve as the key communication link between the Association and its volunteers

Membership Management

· Strategic planning and resourcing of membership drives in line with the vision and mission of the organization

· Evaluate and enhance membership, policies and its processes

· Develop strategic community programmes and partnerships to drive memberships

· Relationship-building with all members and volunteers

· Identify gaps and opportunities for growth to serve SNSA members and the community

· Work with relevant colleagues to identify and implement IT systems for membership or volunteer data analysis and impact management

Requirements

· A diploma or degree with at least 2 years of relevant working experiences

· Experience in community relations work, volunteer management & membership

· Independent and self-motivated with initiative and drive

· Good written and verbal communications – no fear of people engagement

· Proficient in basic computer applications, including Outlook, Word, Excel, Powerpoint

· Able to multi-task and work independently with minimum supervision as well as respecting team work and dynamics