Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Officer, Event Marketing Project Co-ordinator - Hybrid (Internal Job Title: Event Mkt Project Coordinator - C10) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Coordinator is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Independently plans company meetings and events (Onsite and Off-site)
• Integrates event planning and trade show industry knowledge to planning company sponsored events
• Independently coordinates site hotel selection process
• Negotiates with site hotel management on costs
• Uses judgment in recommending potential event sites with management
• Develops and manages budgets and approve costs
• Independently confers with publications & promotion department to develop special print items needed for each event
• Manages all travel plans, hotel accommodations, and airline reservations associated with events.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• Minimum 1-2 years of Project Management and Event Planning experience required.
• Bachelor’s Degree or equivalent work experience with a minimum 4+ years in finance, event marketing and/or hospitality industry experience
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment.
• Capability to work virtually and with a global team in multiple time zones. Excellent time management skills to handle projects that have long and short lead times.
• Demonstrated communication skills with analytical, problem solving and reporting experience high level of computer skills including Word, Excel, PowerPoint, Outlook.
• Collaborative "team player" orientation with a regional cultural awareness.
• Flexibility in work hours.
• Knowledge of event trends that affect financial services industry and conference centers; read financial and marketing publications, keep current on cultural and sporting events and restaurant reviews to ensure ideas are innovative.

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

-------------------------------------------------

Job Family Group:

-------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Expectations of a Media Executive:

• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
• Assist in developing costing and data collection for planning, recommendations or analyses
• Pick up simple digital campaign optimisation
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, and ensure material deadlines are clearly communicated and managed with the client/creative team
• Identify issues with creative and troubleshoot
• Be responsible and accountable for timely delivery of reports and recommendations

Responsibilities

• Accurately deliver trafficking for online media campaigns across all markets and lines of business, ensuring that all performance marketing activity is measurable
• Ensure that all campaigns are trafficked in full accordance with the global taxonomy and within a 3-day SLA
• Flag any process, data or taxonomic issues that you identify or from DX queries, including where briefs have been completed inaccurately or with missing information so that these can be resolved and fed back where necessary
• Work closely with the wider trafficking and Data & Tech teams to support the development and improvement of ad operations processes and better reporting and visualisation
• Provide onboarding and regular training to the wider account teams to maintain the high standards required for trafficking: briefing, processing and reviews

Skills & Experience Required:

• 1 year of ad operations or digital marketing experience
• Desire to become expert in ad operations and trafficking of digital media campaigns
• Initial experience of project management is advantageous but more important is the desire to learn
• Knowledge of data visualisation tools, especially Datorama is advantageous
• Diligent with a strong attention to detail and an appetite to grow and learn
• Highly self-motivated and well-organized
• Strong quantitative, analytical, problem-solving skills and excellent verbal / written communication
• A self-starter with the ability to manage your own workload who can also work well in a team

Company Background

Kinexcs is an AI-driven digital therapy platform and wearables company, enabling and empowering people for mobility and a better quality of life.

Responsibilities

• Collaborate with core team members to understand requirements and build a hiring plan for roles to be filled
• Draft job posting and job descriptions to attract suitable candidates from various portals
• Screen candidates by reviewing resumes and job applications and performing phone screenings
• Assess applicants’ knowledge, skills, and experience to best suit open positions
• Manage onboarding, new hiring processes and internship programmes
• Ensure all screening, hiring and selection are done in accordance with industry standards, employment laws, and regulations
• Carry out administrative duties such as scheduling and data entry
• Assist with managing office sundry supplies, inventory stock, and shipping timelines among other ad-hoc duties as part of daily activities of the company.

Requirements

• 1-2 years of recruiting experience is preferred. Fresh graduate are welcome to apply
• Ability to communicate effectively, both orally and in writing
• Familiarity with recruitment processes and database
• Ability to design and implement recruiting strategies
• Good interpersonal skills and decision-making skills
• A working knowledge of employment law and legislation
• Minimum of Diploma/Degree in any related discipline

Accounting Management:

• Execute full-spectrum Accounts Payable & Receivable duties promptly.
• Ensure timely preparation of management and statutory reports, budgets, forecasts, and financial analyses.
• Handle invoicing, account transactions, and monthly SOA, maintaining accuracy.
• Collaborate with company secretary, third-party agents, and professional advisors.
• Monitor budget, credit, and cash flow, ensuring internal controls and audits are rigorously followed.
• Conduct timely monthly closings and manage inter-company transactions.
• Generate sales invoices, official receipts, and maintain fixed asset records.
• Prepare monthly profit & loss schedules and corporate tax computations.

HR Administration:

• Oversee full HR functions, including recruitment, payroll, Work Pass matters, and employee records.
• Prepare employment contracts and miscellaneous HR correspondences.
• Stay updated on labor laws, ensuring company compliance.
• Assist in updating employee records in the HR system.

Job Requirements:

• Minimum Diploma in Accounting & Finance/Business Administration.
• At least 2 years of experience in accounting.
• Proficient in general accounting systems.
• Able to communicate in English & Chinese language to coordinate and handle queries from Chinese speaking counterparts in regards with the development of market content matters
• Mature, self-motivated, and independent.
• Excellent interpersonal skills for effective cross-department collaboration.
• Strong work ethic and proactive approach.

Working Hours:

• Monday to Friday: 9:00 am – 6:00 pm

Who we are?

At Inchcape Shipping Services, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Business Need / Purpose of Role:

The IT Executive Assistant is responsible for providing comprehensive administrative support to the IT team and ensuring the smooth operation of IT projects within an offshore environment. This role involves coordinating and communicating with project stakeholders, assisting with project management tasks, and providing technical support when required.

Responsibilities:

Administrative Support:

• Assist IT executives and project managers in managing their calendars, scheduling meetings, and organizing travel arrangements.
• Prepare and distribute project-related documentation, including agendas, meeting minutes, and reports.
• Maintain project files, records, and documentation in a well-organized manner.
• Handle correspondence, including emails, letters, and phone calls relevant to the offshore project.
• Support the preparation of presentations, proposals, and other project-related materials.

Coordination and Communication:

• Serve as a liaison between project stakeholders, team members, and offshore partners.
• Coordinate and schedule meetings, ensuring appropriate attendance and necessary logistics.
• Facilitate effective communication within the offshore project team to ensure smooth collaboration and information sharing.
• Assist in maintaining communication channels and project-related databases for efficient information flow.
• Collaborate with internal and external stakeholders, ensuring timely and accurate information exchange.

Project Support:

• Assist in the planning, coordination, and monitoring of offshore IT projects, ensuring adherence to project objectives, timelines, and budgets.
• Maintain project documentation, including project plans, status reports, and project-related resources.
• Support project managers in tracking project progress, identifying risks, and implementing mitigation strategies.
• Coordinate project-related meetings, workshops, and training sessions.
• Provide administrative support to project teams, ensuring timely delivery of project milestones and deliverables.

Technical Support:

• Provide basic technical support to project team members, including troubleshooting IT systems, software, and hardware.
• Collaborate with IT staff to facilitate the resolution of technical issues and user support requests.
• Assist in managing user accounts and access permissions in collaboration with the IT team.
• Facilitate the setup and configuration of IT systems and software for project-related activities.
• Support the organization and facilitation of training sessions for offshore project team members.

Requirements:

• Proven experience as an executive assistant or in a similar administrative role, preferably in an offshore project environment.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Excellent written and verbal communication skills, including the ability to communicate with diverse stakeholders.
• Proficiency in using office productivity tools, project management software, and collaboration platforms.
• Basic knowledge of IT systems, software, and hardware, with the ability to provide basic technical support.
• Strong problem-solving skills and ability to adapt to changing project requirements.
• Attention to detail and accuracy in managing project documentation and schedules.
• Ability to handle sensitive and confidential information with the utmost professionalism.
• Strong interpersonal skills and the ability to work effectively in a multicultural and collaborative offshore environment.

What you’ll get:

We understand that different families have different needs, which is why we’re always evolving our benefits to accommodate our employees.

Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation.

A diverse range of benefits, depending on your geographical location.

Globally as a minimum you will receive:

• Life assurance
• Healthcare
• Competitive salary
• Career development and progression opportunities
• Values Award celebration events
• Team building days

Plus, much more!

Position and Duties

As a Manager for Sales & Marketing in Health & Daily Beauty (HDB) business, you will be managing and overseeing both Singapore and Malaysia market for all LG Household Brands.

You are responsible for managing the overall relationship with key accounts. This includes developing and executing marketing & sales strategies, identifying new business opportunities, negotiating contracts, and ensuring customer satisfaction.

Key Responsibilities (this includes but is not limited to):

• To explore on new market opportunity by building network with distributors companies, chain stores, pharmacies, supermarkets, etc.
• To work closely with distributor to monitor on the brand activity and sales turnover for company household brands.
• To plan for marketing initiatives to promote the brand, to create awareness and to create household brand name not only limited to the trade market, also on the ecommerce business.
• Develop brand marketing plans and ensure the implementation of these plans are within the context of the agreed brand strategy and company’s goals.
• Initiate period brand, sales and marketing reviews and initiate recommendations and action to ensure that the brand goals are met.
• Monitor market and consumer trends, conduct analysis and make recommendations where appropriate.
• Ensure that the implementation of various marketing programs is running efficiently and effectively.
• Attend to all trade and consumer enquiries efficiently and appropriately.
• Monitor competitors’ activities closely and make recommendations and initiate appropriate actions where necessary.
• Other ad-hoc task as assigned.

Key Requirements:

• Minimum qualification in Marketing/Business Administration or any similar discipline
• Minimum of four years' experience in a fast moving and ever-changing consumer goods marketing environment. Preference will be given to those with brand in management and product development experience in FMCG companies
• Strong conceptual skills and understanding of marketing planning and brand management
• Strong analytical skills
• Customer focused and with a good team working
• Able to cover both Singapore and Malaysia Market
• Able to cover both Marketing and Sales
• As this position will need to work closely with HQ in Korea, knowledge of Korean (both written & spoken) is required for communication purposes

Job description

• Responsible for the full spectrum of Accounts Payable, Accounts Receivable
• Perform Verification and Reimbursement of staff claim
• Process Accounts Payable Invoices & payment
• Uploading of invoices into XERO
• Justify and resolve discrepancies/disputes and, issue debit or credit notes
• Ensure all Accounts Payable payments are properly approved before the timely payment
• Update Cash Flow
• Handle quarterly GST reporting and queries
• Verification of income tax comps, and the preparation of various reports/responses to government stat boards
• Perform Reconciliation & Bank Reconciliation
• Resolve payment-related inquiries
• Correspondence with Suppliers
• Managing Supplier's payment on time
• Manage month-end closing requirements
• Support internal and external audit queries
• Generate reports from the computer system as needed by The Director
• Any other ad-hoc duties as assigned

Job Requirements:

• At least LCCI or Diploma in Accounting qualifications
• Minimum 2 years experience in Accounts Payable and able to handle Creditors/Suppliers' Invoices
• Proficient in Microsoft Office & XERO software
• Able to work independently in a fast-paced environment
• Possess a positive working attitude and able to work as a team
• Able to start work immediately

Our Industry:

Omnia Office, offers fully equipped and furnished workspaces designed for optimal productivity. From state-of-the-art facilities to personalized services, we prioritize your professional needs. What sets us apart is our commitment to flexibility, providing scalable solutions for businesses of all sizes. On the flip side, subpar service offices may lack essential amenities, hindering your work experience. Omnia Office prioritized excellence office solution that aligns with your business’s need.

About our humans:

Our employee is not just an employee but our Om-family and everyone in our team is a key player in our team. We're all about teamwork, and every idea, no matter where it comes from, is a big deal here. Despite the distinct role each one of us take, plays a big part in the company.

Here in Omnia, Learning is a journey we take together. We've got structure training to help you grow in your career, and every one of us here plays a big part to become the best version of ourselves.

Work isn't just work; it's like being part of a family. We're all in this journey together, making the road less daunting and more fun.

Join us if you are a dynamic and goal-oriented individual with excellence communication skills!

Your superior:
This position reports to the Serviced Office Manager

Roles and Responsibilities:

• Overseeing and ensuring that office units operations run smoothly.
• Be updated in the serviced office sector, understanding on client’s expectations, and changing needs relating to serviced offices, services, and facilities.
• Conduct market research to identify potential clients and business opportunities in the service office sector.
• Analyze market trends and competitor activities to stay ahead of industry changes.
• Handle all leasing activities including the conduct of site inspections and the closure of unit lease as required.
• Build and maintain strong relationships with existing clients, understanding their evolving needs.
• Ensure client satisfaction through effective communication and addressing concerns promptly.
• Perform other ad-hoc duties as assigned

Requirements:

• Local Polytechnic Diploma and above or whichever is higher.
• Goal Oriented
• Excellent communication, written & PR skills are a plus point.
• Strong characteristics with positive attitude and initiative
• Ability to build and maintain relationships with potential clients, brokers, and industry partners.
• Strong networking skills to expand the client base and establish a robust business network.

Heads up!!:

Interview will be conducted at the office :)

Things for you to know

Our Industry:

Omnia Office, offers fully equipped and furnished workspaces designed for optimal productivity. From state-of-the-art facilities to personalized services, we prioritize your professional needs. What sets us apart is our commitment to flexibility, providing scalable solutions for businesses of all sizes. On the flip side, subpar service offices may lack essential amenities, hindering your work experience. Omnia Office prioritized excellence office solution that aligns with your business’s need.

About our humans:

Our employee is not just an employee but our Om-family and everyone in our team is a key player in our team. We're all about teamwork, and every idea, no matter where it comes from, is a big deal here. Despite the distinct role each one of us take, plays a big part in the company.

Here in Omnia, Learning is a journey we take together. We've got structure training to help you grow in your career, and every one of us here plays a big part to become the best version of ourselves.

Work isn't just work; it's like being part of a family. We're all in this journey together, making the road less daunting and more fun.

Join us if you are a dynamic and self-motivatedindividual with a keen interest in contributing your marketing efforts and being able to witness how far are you able to take off Omnia’s marketing campaign.

Your superior:
This position reports to the Marketing Manager.

Roles and Responsibilities:

• Conceptualisation and execution of social media and content strategies for Omnia Office.
• Develop content for marketing campaigns, traditional and digital, across all platforms available for a wider reach towards the right target audiences
• Assist in managing social media platforms on TikTok, Instagram, Facebook, Telegram and Linkedin, which includes content creation, scheduling, community management, and performance tracking
• Stay up to date on current marketing trends in the service office industry
• Contribute fresh and innovative ideas for video content & content that can effectively engage our target audience and drive brand awareness.
• Play a role throughout the marketing cycle in positioning, messaging, and storytelling hence you will have to craft and curate with your creativity!
• Pushing out video contents (Record & Edit videos)
• Collaborate with internal teams and external agencies (advertisement agencies) to develop creative assets, marketing materials, and promotional strategies within the marketing budget.
• Partner with agencies to drive marketing strategy and execution with clear content briefs
• Conduct trend studies and market research on business owner and entrepreneur’s behaviour
• Planning, monitoring and managing campaign budgets to ensure cost effectiveness, delivery of campaign requirements and improvement in marketing ROI
• Monitoring, evaluating and reporting campaign performance, providing analytical and strategic assessments, for continuous improvement.

Requirements:

• Local Polytechnic Diploma and above or whichever is higher.
• GOAL ORIENTED to achieve marketing objectives aggressively.
• Proficient in Canva and other editing software.
• Confident with a dynamic personality
• Must be able to communicate effectively.
• Strong analytical skills and ability to interpret data to drive insights and make data-driven decisions.
• Creative and critical thinker with a keen eye for detail and design aesthetics.
• Ability to manage multiple projects, meet deadlines, and adapt to a fast-paced environment.
• Collaborative team player that works well with internal and external partners

Heads up:

Interviews are conducted at our office.

About Maneuver

We build and scale hyper-growth health and wellness e-com brands. Our goal is to improve the quality of life with functional, effective supplements. Over the last 5 years, we started and grew our 1st health and wellness brand from zero to $100M+ in annual revenue, serving more than 2,000,000 customers worldwide and counting.The Financial Times ranked us 12th among Asia Pacific’s High-Growth Companies in 2023. Within Singapore, The Straits Times and Statista ranked us 4th among the fastest-growing startup companies.

As we continue towards our vision of building a billion-dollar portfolio of brands and products, we're looking for talented individuals to join the family.

The Role

Are you obsessed with email marketing - from building email lists and creating onboarding, habit-building, and replenishment flows to protecting domain reputation and experimenting with segmentation tactics?

Do you also know the ins and outs of Klaviyo like the back of your hand?

How about conducting continual A/B tests to stop leaky buckets, while giving customers the best experience ever?

And achieving all of the goals above by working with like-minded and capable individuals including but not limited to our email copywriter and designer, retention marketing manager, as well as SMS and direct mail vendors?

If this speaks to you, you may be the candidate we’re looking for.

We’re looking for an Email Marketing Manager to upgrade our email automation and broadcast capabilities. This includes:

• Email Strategy: Advanced automation & segmentation strategies for acquisition and retention, including but not limited to new offer and message tests, cross-sells, and winback flows.
• Email List Management: List building, segmentation, tagging, deliverability management, naming convention.
• Email Technical Management: Campaigns and flows implementation.
• Email Analytics: Continuous A/B tests, workflow management, report generation.

Roles & Responsibilities

Part 1: Klaviyo campaign and flow setup and management 

• Project management: Lead the creation of a content production calendar to meet both acquisition and retention goals.
• Project coordination: Work with email copywriter and designer to meet content production timelines and quality.
• Quality assurance: Review emails to check for typos, grammatical errors, layout issues, and design improvements.
• Testing: Test new campaign and flow setups to verify and confirm specifications are met. (e.g. audience, source code/format, working CTA links and design elements, correct CTA links)
• Implementation: Set up campaigns and flows with precise triggers, segmentations, and filters to send the right emails to the right people at the right time.
• Checks: Monitor new campaign and flow performance immediately and 24 hour after activation to verify and confirm specifications are met.

Part 2: Klaviyo list, segment, filter, and tag management

• Oversee account structure, naming convention, and tag management.
• Collaborate with SMS and Direct Mail team to create target lists and segments to support promotional and evergreen content calendars.
• Collaborate with promotions team to create custom lists and segments to test targeted offers and new product launches.

Part 3: Deliverability optimization

• Understand email deliverability architecture. (e.g. sending and receiving servers, key needle movers to improve delivery and deliverability, SPF/DKIM configurations, DMARC deployment, etc.)
• Design mini projects to improve deliverability, starting with the highest impact changes we can make to strengthen the foundation of our email channel.
• Measure and reiterate on email deliverability improvement efforts.

Part 4: Measurement

• Work with our measurement team to set up and use PowerBI, Google Data Studio, or another data visualization tool to report daily, weekly, and monthly revenues and performance of the email channel. Knowledge of such tools is a bonus skill but not required as long as you are open to find resources online to learn on your own.
• Analyze data and derive key insights to direct email marketing efforts. This involves slicing and dicing data in different ways daily. You will receive guidance to improve your analytical thinking skills.
• Measure the success of all initiatives and develop proficiency in first-click and last-click reporting and lift measurement.

Part 5: Building email list and designing conversion sequences

• Study our marketing strategy and identify opportunities to grow our email database. (including but not limited to pop-ups, content upgrades, etc.)
• Designing conversion sequences to convert traffic into leads and leads into sales.

Part 6: Designing customer journey and creating email retention strategy

• Collaborate with Retention Marketing Manager to create and maintain an up-to-date customer journey map.
• Create an email retention strategy around the customer journey map to boost retention.
• Identify impactful levers and craft strategies to produce incremental retention.

• At least 5 years of email marketing experience, with at least 3 years in consumer-facing products (retail, DTC, affiliates, etc.).
• Experience with Klaviyo is compulsory. Experience with other email marketing softwares (e.g. Sendlane) is a plus.
• Excellent project management skills with an ability to set and achieve goals, meet deadlines, and thrive in a fast-paced environment. 
• A solid understanding of direct response marketing principles (e.g. market awareness, sophistication, message elements, persuasion, marketing research, objections, hooks and leads).
• Analytical, quantitative and qualitative skills including a strong understanding of online marketing. Awareness of holdouts and incrementality testing is a bonus.
• Demonstrated experience in rigorous A/B test ideas, implementation, and iterations.
• Pays close attention to detail and sets up processes to enforce high standards.
  

Work Arrangement

• This is a full time position.
• If you are based in Singapore, we work from office 10 AM to 7 PM, SGT Monday to Friday.
• If you are based outside of Singapore, then we require you to work on a 2 hour overlap with the Singapore team. (GMT+8)
• We prefer candidates from GMT to GMT+12 time zone for ease of collaboration with the team.
  

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• A collaborative and innovative work environment.

Responsibilities:

• Provide daily operational and administrative support for the functioning of labs and programmes

• Administrative support for procurement, installation, and troubleshooting of equipment

• Procurement of chemicals, consumables and inventory management

• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance

• Administrative support for the implementation of the NTU safety policy, safety audit, and safety training

• Administrative support for license matters

Requirements:

• Undergraduate Degree/Diploma in Chemistry, Physics, Material science or Diploma in Business Administration and other fields

• Experience in laboratory management is advantageous

• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)

• IT literate and good in Writing Skills

• Meticulous, organized, able to prioritize and multi-task.

• Team player with good communication and interpersonal skills

• Able to work both independently and as a team

• Able to work under pressure and meet tight deadlines

• Good interpersonal skills

• Good communication and writing in English

Our Client, a global offshore law firm is looking for an experienced outsource accountant to join their expanding team.

Responsibilities:

• Handle full set of accounts.

• Preparation of management reports, annual reports and reporting packages.

• Preparation and submission of GST returns. Liaise with IRAS during GST audits

• Supervise and correct the work of junior accounting staff

• Liaise with HQ, external auditors, clients and internal staff.

Qualification:

• Recognized degree in accounting or equivalent professional qualification like ACCA.

• Strong knowledge of SFRS and GST

• At least 5 years of working experience handling multiple full set of accounts in an outsourcing firm.

• Supervisory experience is a strong plus

• Good experience in addressing and resolving challenging audit issues raised by auditors.

• Excellent communication skills, both written and oral. Comfortable in handling difficult clients from different background and industries.

• Team player, meticulous and deadline-driven

• Able to work with minimal supervision and under pressure

Only Singaporeans/PRs may apply

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Handling bi-monthly payroll for assigned projects/divisions

• Prepare payroll costing for assigned projects/divisions

• Collecting, opening and disseminating of mails

• Source and arrange for adhoc training courses

• Application of training grants

• Handling of foreign work pass employment related matters

• Updating of accommodation related matters

• Updating of foreign worker’s accommodation into OFWAS portal

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Operations Specialist (SG) 

12 Months fixed term contract

As a Marketing Operations Specialist, you will support the most prominent Technology brand in supporting APAC workstreams. You will manage the planning and operational processes for the team, including budgeting, headcount management, and marketing promotional strategies and campaign operations. This role focuses on campaign operations, retail marketing, and marketing promotions.

Responsibilities: 

• Support marketing projects and initiatives for the team - including e-commerce and onsite retail marketing projects. 
• Help in annual and quarterly planning, including budget and headcount processes; identify and develop key operations processes to improve efficiency and effectiveness.
• Partner across the broader Marketing organisation and sales teams to implement, maintain, and continuously optimise operating models meant to focus on ways of working between teams.
• Constantly find opportunities to streamline, connect and simplify approvals, create best practices and share learnings. 
• Help manage large-scale e-commerce marketing content initiatives with multiple workstreams in a highly dynamic environment. 
• Work with stakeholders and agencies on processes and guidelines for projects.
• Manage and lead projects and efforts between multiple stakeholders - partner agency, client, and own teams. Facilitate a good feedback process for campaign workflow optimisation.

You:

• BA/BS degree or equivalent practical experience.
• 4+ years of experience in a marketing or advertising agency working on technology or consumer-led projects and clients 
• Experience with marketing operations across online and offline channels (e.g., website, mobile, retail stores, onsite promotional campaigns), managing launch timelines, and launch programs across diverse markets for the online space
• Ability to synthesise launch schedules and effectively influence and communicate cross-functionally across different teams
• Ability to execute within timelines, with multiple stakeholders and reviewers, and the ability to deliver projects on time with high accuracy
• Excellent project management skills with the ability to manage diverse high-visibility priorities concurrently.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are looking for an experienced Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead:

Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Qualifications

Your Experience

12+ years work experience – with at least 8 years of marketing programs & operations experience in B2B high tech, with a focus on demand gen, lead management processes, reporting and marketing systems

Expertise and demonstrated track record in defining, implementing, and optimizing lead management processes and related reporting and analytics

Exceptional ability to plan, manage, and execute cross-functional programs and projects; successfully manages dependencies and risks, and makes the right decisions to deliver on time and on budget

Prior experience building and scaling delivery models to support global needs, using the right mix of onshore and offshore capabilities

Results-driven with a very strong ability to analyze quantitative data to determine program effectiveness, ROI, forecasting. A unique blend of business, marketing, and technical acumen

Experience and expertise with marketing automation, CRM solutions and reporting solutions such as Marketo, Salesforce.com, and others

Experience with B2B/CXO contact acquisition methods

A strong influencer and collaborator, comfortable with executive-level stakeholder management

Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences

“Do whatever it takes” attitude – A unique and proven ability to develop strategy and execute, day in and day out, at an incredibly high level against consistent results

Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action

Good communication skills to advocate for needs of stakeholders and mobilize cross functional teams

Strategic thinker that can align plans to drive an outcome

Provide consultative input to senior sales and marketing leaders

Solid understanding of business management and operations, including finance/revenue/pipeline principles

Experience in account-based marketing (ABM) and running C-level executive programs

Prior People management experience preferred

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Responsibilities

• Course management: Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
• Faculty management: Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
• Exam management: Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
• Student management: Build good relationship with students and attend to their requests on programme related matters.
• Class administration: Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
• Office Administration: Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
• Other duties and activities to support programme operations and overseas study segment.

Requirements

• Diploma or Degree
• At least three years’ experience in education industry is preferred.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
• Knowledge of Excel is preferred.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Intern Retail Merchandising & Marketing
Porsche Singapore Pte. Ltd.

From apparel to accessories, the high-quality range of Porsche Lifestyle products offers many opportunities to express fascination for our brand and sports cars off the roads and into your lifestyle - a Porsche Lifestyle.

Porsche Singapore is offering a vacancy as an Intern Retail Merchandising & Marketing with the Porsche Lifestyle Team.

The Intern Retail Merchandising & Marketing will support the physical and online retail business and marketing for Porsche Lifestyle in Singapore and foster a memorable Porsche Lifestyle customer experience and loyalty.

•  Assist in the development of the Porsche Lifestyle as part of the Porsche Singapore retail organisation across physical and digital touchpoints to meet business objectives, while engaging and winning over new target groups.

• Support marketing campaigns to strengthen brand awareness through events and activations to drive store traffic and support sales for Porsche Lifestyle. 
• Liaise and follow-up with agencies on respective projects, including digital marketing.
• Assist in the physical retail store business operation including the opening and closing of the Porsche Lifestyle area, manage POS transactions, online collection orders, cost management, stock management and transference and window updates.
• Oversee the online sales of Porsche Lifestyle in Singapore including website maintenance, content management, stock management, and supervision of the fulfilment agency partner.
• Manage customer feedback and gather insights to enhance the overall customer experience.

• Undergraduate in Retail Management, Merchandising, Marketing, Business Administration/Management, or related fields
• A team player with good communication and interpersonal skills, able to interact and communicate effectively with internal and external stakeholders
• Attention to details, and enjoy working with numbers
• Self-driven, possess a learning and Can-Do attitude
• Proficient in MS Office

Internship Duration: 6-month
Internship Type: Full-time only