At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Job Purpose:

This role supports in the acquisition/retention of users of Freestyle Libre (people with diabetes and HCP) through driving content creation, platform development and analytics blueprint from strategy, data, insights, resources, and execution of CRM programs/campaigns that will enable achievement of ADC’s growth ambitions.

Accountability:

• Achieve APAC sales, margin, and market share target.
• Brand custodianship of Abbott Diabetes Care brands.

Lead content and retention strategies and executions:

Work closely with APAC key stakeholders on content creation, retention strategies, campaigns, measurement, and solutions as well as prioritization of budgetary allocations within APAC and the respective affiliates.

Content and platform:

• Partner with APAC HCP/Consumer marketing leads to identify key strategies/areas of focus on content strategy development and implementations, lead overall content creation and delivery.
• Maintain existing platform and develop new innovative channel strategy to achieve customer reach and effectiveness.
• Drive changes in content and channel models to align with real world analysis.
• Develop APAC retention content/program strategy and launch including platform building, optimization testing, testing schemes (test v. control, A/B testing), and reporting and impact as well as its broader impact on overall business.

Reach and Effectiveness:

• Actively design and explore new data points (both internal/external data) and platform to further drive customer reach/scale.
• Leverage appropriate dashboards and analytical calculations to drive performance marketing that demonstrate country-specific customer lifecycles and loyalty.
• Help improve ROI of marketing spend by optimizing marketing plans and channel strategies through analysis of past and retention campaigns.
• Work with LibreView Data Systems (global) and Privacy and BTS to enable deduped FSLL data feed into each country’s database, utilizing this data as the Single Source of Truth to optimize customer retention.
• Highlight and prioritize areas for enhancements within the available marketing analytics ecosystem, including building the case for improved data collection, storage, and transformation.
• Provide strategic input to BTS, commercial and marketing counterparts on systems integrations needs.

Drive insights and analytics to fuel next level growth:

• Enable continuous improvement in patient onboarding experiences to achieve acquisition and retention initiatives, which include identifying customer signature moment, patient experience research, segmentation, journey roadmap analysis, etc.
• Define/refine multiple digital CRM channels to ensure customer database is segmented effectively to maximize the customer lifecycle value for targeted marketing activities, and includes establishing clear customer segmentation, KPI, sensor usage behaviors, etc.
• Identify key insights/activities to be initiated within the onboarding/retention journey, consistently evaluates HCP/patient insights, user experience analysis and business performance to drive better results in new patient acquisition and retention.

Ensure all business activities comply with the relevant Acts, legal demands, safety, and ethical standards. Review complaints and suggestions relating to assigned products.

Establish a productive work environment by creating trust and respect within the APAC region. Develop an atmosphere of confidence and strength and create opportunities to recognize and reward outstanding individual and team performance.

Requirements

• Post-graduate or tertiary qualifications for Marketing or Business Management, Digital Marketing, Data analytics and platform development from a reputable university
• Or tertiary qualifications with significant digital experience gained from a reputable consumer or B2B brand, or a digital agency or technology development company.
• Ideally working with Salesforce.com, Marketing Cloud or Adobe
• Experience in Medical Devices industry and/or working across Asian markets with proficiency in one or more Asian languages being advantageous
• 12-15years of content/retention/data management and analytics / project management experience gained at a country, regional or global level, in a fast-paced and competitive market setting.
• Strong content creation management and delivery for both HCP/Customer approach model, inclusive of proven experience in developing and delivering CRM strategies for a business, resulting in an increase in customer value and revenue.
• Develop Customer and HCP Journey Mapping analyzing touchpoints, using the end-to-end process from brief to execution and performance analysis to maximize loyalty and retention opportunities.
• Proven experience in leading a CRM campaign leveraging retention platform (i.e. SFMC or any new channel, tools) from its conceptualization to its successful completion, creating high quality reports and documentation for both internal and external audiences to further enhance CRM efforts.
• Experience in budget development and the establishment of procedures for the purpose of monitoring progress against the business plans and objectives and ensuring the best application of finances and other resources.
• Verbal and written communication skills are essential for this position where effective execution of cross-functional collaboration is highly dependent on the clarity of communication.
• Ability to inspire trust in others and build positive internal and external relationships, bringing people along with a unified vision and towards a common goal.
• Analytical skills, ability and keen interest conducting analysis of data and deriving insights
• Technical digital competency, knowledge and experience required include:
• Data strategy experience across 1st, 2nd, and 3rd party data
• Knowledge of buyer behavior, path to purchase or decision science models
• Experienced user of Google Analytics, Adobe Analytics, Excel, other Power BI tools
• Ability to formulate and analyze data using Excel and SQL, as well as mobile, cloud and app user analytics.
• Knowledge of key digital analytics (Lifetime value, MAU, DAU, retention or life-cycle segmentation, attribution)

About Us: Silvester Legal LLC is a dynamic and fast-growing Singapore law firm specialising in corporate law and commercial litigation, with a particular focus on shareholder disputes. We are committed to delivering exceptional legal services to our clients while fostering a collaborative and innovative work environment. As part of our growth, we are seeking a motivated Marketing & Administrative Executive to join our team.

About the Position: The Marketing & Administrative Executive will play a vital role in supporting the firm’s marketing initiatives and administrative operations. This position involves managing social media, coordinating content, maintaining records, and assisting with various internal processes. Ideal candidates are detail-oriented, proactive, and adaptable, with a solid understanding of marketing principles and excellent organisational skills.

Key Responsibilities

Marketing Support:

• Assist in executing the firm’s marketing strategies, including digital campaigns, social media, and content creation.
• Coordinate content for the firm’s website, newsletters, and other online channels.
• Manage the publication schedule for articles, newsletters, and email campaigns to ensure timely and effective communication with clients and audiences.
• Maintain and analyse engagement metrics across digital platforms to inform strategy adjustments.

Event Coordination:

• Support in planning and organising firm events, client seminars, and other business development activities.
• Coordinate with vendors and venues, manage invitations, and handle event logistics.
• Monitor event budgets and provide post-event analysis and feedback.

Administrative Support:

• Maintain accurate business records, including client lists, contacts, and mailing lists.
• Oversee administrative tasks such as preparing reports, managing schedules, and organising files.
• Coordinate meetings, prepare agendas, and document minutes where necessary.
• Support general office management, including maintaining inventory of marketing materials and office supplies.

Client Relationship Management:

• Provide assistance with client touchpoints and follow-ups, ensuring timely responses to client inquiries.
• Support the business development team in identifying opportunities to enhance client engagement and satisfaction.

Preferred Experience & Skills:

• Education: Diploma or Professional Certification in Marketing, Business Administration, or a related field.
• Experience: Prior experience in a marketing or administrative role, preferably within a legal or professional services environment.

Technical Skills:

• Proficiency in MS Office, social media platforms, and marketing tools (e.g., HubSpot, Canva, and basic Adobe Creative Suite knowledge).
• Familiarity with CRM systems and website management is a plus.

Organisational Skills:

• Strong multitasking, time-management, and organisational abilities.
• High attention to detail and accuracy in all deliverables.

Communication Skills:

• Excellent written and verbal communication abilities to interact professionally with clients, vendors, and team members.

Personal Attributes:

• Self-motivated, proactive, and adaptable.
• Collaborative and able to work effectively both independently and as part of a team.

Application Process:

By submitting your application, it has been deemed that you acknowledge and agree that Silvester Legal LLC may collect, use and disclose your data as provided in this submission for verification, evaluation and other recruitment-related purposes in accordance with the Personal Data Protection Act.

Thank you for your interest in joining us. We regret to inform that only shortlisted candidates will be notified.

Follow our Company Page on LinkedIn for more updates & job opportunities: https://www.linkedin.com/company/silvesterlegal/

Job Description:

• Manage the planning and running of assigned of assigned research programme and projects.
• Coordinate with internal and external stakeholder to ensure project meet within the timeline.
• Manage approved funding and expenditure, including corresponding with funder, handling purchases and tracking the utilization of budget.
• Monitor progress of research activities and outcomes and prepare relevant reports.
• Any other duties assigned by Senior Manager/ Director

Requirements:

• Minimum Bachelor Degree in Life Science Biological Science or equivalent
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The jobholder will work closely with the Team to support the administration and operations of a graduate programme in the School of Accountancy.

Academic Matters

• To be responsible for the administrative management of the Programme, including maintaining course outlines, materials, and the student portal for seamless access to academic resources.
• To manage course scheduling, enrollment registration, and course evaluations.
• To provide classroom support whenever necessary; this may include weekday evenings and Saturdays.

Students and Alumni

• To support activities for students and alumni such as industry talks, team building, networking, community service, and social activities.
• To work with other departments in SMU to support student activities to promote internship and employment opportunities.
• To provide support in the handling of student disciplinary matters.

Programme Directors' Support

• To support Programme Directors in meetings including setting up meeting venue and preparing meeting materials.
• To support travel arrangements for Programme Directors.

Admission

• To support the marketing team on student recruitment.
• To work closely with Programme Manager in maintaining clear communication with incoming students regarding important deadlines, documentation requirements, and programme expectations to facilitate their onboarding experience.
• To manage student onboarding which includes student pass application, pre-matriculation engagement, matriculation, orientation and other activities.

Others

• To support the School in key events and activities

• Polytechnic Diploma or University Degree.
• At least 1 year of substantial administrative experience in educational or public service setting.
• Self-motivated with strong inter-personal and problem-solving skills.
• Hardworking and possess excellent organising, multi-tasking, and administrative capabilities.
• Meticulous and able to work independently.
• Excellent communication skills and ability to work with a broad range of stakeholders.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Key Responsibilities
• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members. Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations. Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders. Communicate effectively both verbally and in writing to keep all parties informed.

Required Qualifications
• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources. Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills. Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

As Reefer Care Manager, you are responsible for overall end-to-end operational delivery of PIL reefer service to ensure safe, reliable and efficient carriage of reefer cargo.

Job Responsibilities:

• Develop and implement end-to-end reefer handling process
• Coordinate with commercial, trade, operations, equipment, claims and other related shareholders to ensure reliability of reefer product
• Reefer monitoring on land and vessel, including special commodity hyper-care, CA, CT, pharma, etc.
• Resolve reefer malfunction and other exceptions, incl. manage 24/7 emergency technical hotline for reefer malfunction
• Manage outsourced reefer service partners (long term to migrate to SSC)
• Manage reefer ship kit and accessories deployment
• Technical support to commercial, claims, trades, etc.
• Support the monitoring of reefer related cost in the network
• Manage reefer care team (Shared Services Centre)
• Lead stakeholders in reefer handling process

Job Requisitions:

• Tertiary education in science, engineering preferable.
• Preferably with at least 10 years’ experience in reefer equipment operations, maintenance, engineering and post-harvest cargo handling.
• Expert in reefer handling process like:Reefer container preparation, CA, CT, Pharma, etc.
  Reefer monitoring, on land and on board
  Reefer machinery operations
  Reefer data analysis
  
• End-to-end shipping and intermodal operations
• Telematics technologies and application
• Post-harvest cargo knowledge

We are looking for a detail-oriented senior accountant to perform and coordinate accounting duties within our organization. The senior accountant's responsibilities include preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, assisting with audit preparations, and performing other accounting duties as assigned.

To be successful as a senior accountant, you should have a solid working knowledge of Generally Accepted Accounting Principles (GAAP) and strong financial analysis skills. An outstanding senior accountant should also possess strong Excel skills, be detail-oriented, highly organized, and able to work with little to no supervision and perform under pressure.

Senior Accountant Responsibilities:

• Coordinating accounting functions and programs.
• Preparing financial analyses and reports.
• Preparing revenue projections and forecasting expenditure.
• Assisting with preparing and monitoring budgets.
• Maintaining and reconciling balance sheet and general ledger accounts.
• Assisting with annual audit preparations.
• Investigating and resolving audit findings, account discrepancies, and issues of noncompliance.
• Preparing federal, state, local, and special tax returns.
• Contributing to the development of new or amended accounting systems, programs, and procedures.
• Performing other accounting duties and supporting junior staff as required or assigned.

Senior Accountant Requirements:

• Bachelor's degree in accounting or finance required.
• 5+ years of accounting experience.
• Working knowledge of tax laws and GAAP.
• Strong financial analysis skills.
• Strong communication skills, both written and verbal.
• Strong organizational and stress management skills.
• Proficiency in Microsoft Office, particularly with Excel.
• Ability to train and manage staff.
• Ability to work with little to no supervision.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

Responsibilities

• Directs and oversees the four business divisions:

1. Legal Compliance

2. Regular business activities.

3. Managing Risks.

4. Overview of Finances.

• Assist the management group in resolving operational concerns.
• Verifies compliance and efficacy of all company policies and procedures by reviewing and approving them.
• Assess the organizational structure of the company and offer suggestions to the managing director for ongoing enhancements to the productivity and efficacy of the organization.
• Promoting innovation, change, and ongoing development to support business prospects.
• To maintain profitability and competitiveness, implement and oversee yield control in every division.
• Assure adherence to corporate guidelines regarding bids and proposal costing.
• Manage the budget and staff to improve output within the organization and guarantee efficient succession planning.
• Provide leadership by informing and reassuring stakeholders of the company's strategic path.
• Review all departments every three months to make sure all goals are being reached.
• Work together with the Business Development team to establish a sales strategy that is effective, gaining an understanding of the factors that influence business and profit while making sure that it is in line with corporate goals.
• Develop strong relationships with stakeholders both inside and outside the company through attending up to events and meetings as required.

Qualifications:

• Bachelor's Degree in any discipline.
• Proven experience in a similar leadership role within an SME or start-up environment.
• Strong leadership, communication and interpersonal skills.
• Excellent analytical and problem-solving abilities

For interested applicant, kindly send your resume in Word/PDF format, including the following in your resume

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

• Develop and implement winning sales strategies by thoroughly analyzing market trends, customer needs, and competitive positioning.
• Identify and pursue new business opportunities by understanding industry trends and client pain points, delivering innovative solutions that align with their needs.
• Collaborate closely with internal teams, including subject matter experts, sales, and product development, to create tailored solutions for potential and existing clients.
• Lead or assist in the preparation of proposals, presentations, and sales pitches to secure new business.
• Build and maintain long-term relationships with key clients and stakeholders to drive repeat business and referrals.
• Monitor competitor activities and market conditions to adjust strategies and stay ahead in the market.
• Achieve sales targets and contribute to the company's growth by expanding the customer base and developing business in new segments or markets.
• Provide accurate and timely sales forecasts, reports, and feedback to senior management.
• Stay updated on industry trends, product developments, and customer requirements to ensure the company remains competitive.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in sales, business development, or a related role.
• In-depth understanding of the market landscape, customer dynamics, and competitive factors in relevant industries.
• Proven ability to develop and execute successful sales strategies that drive growth and revenue.
• Experience working with internal teams, such as subject matter experts, to deliver integrated and customized solutions to clients.
• Strong communication, negotiation, and presentation skills.
• Ability to analyze data, market trends, and competitors to inform decision-making and strategy adjustments.
• Track record of meeting or exceeding sales targets and objectives.

For interested applicant, kindly send your resume in Word/PDF format, including the following in your resume

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

Job Description

As a Digital Media Manager, you will be working closely with local media teams to drive regional strategy & operational excellence across the region.

Specifically, you will be responsible for:

• Work closely with global and account lead to develop regional guidelines in adherence to global strategy
• Day-to-day Client Lead
• Work closely in support of the account/network lead on all operational and network matters
• Ensure local & hub adoption and adherence to global guidelines, mandates, benchmarks
• Work together with digital hub team to drive operational excellence across execution and reporting
• Ensure media deliverables are met on time and within budget and align with clients' objectives
• Manage hub transition & activation timeline
• Facilitate & manage all global and client requests (e.g. plans/spends/reporting, vendors rate cards/media kits, etc.)
• Ensure clear documentation on all communications with all parties
• Develop, manage cross-country planning/buying process and scopes, billing process flow
• Review and facilitate work orders for regional funded activities
• Manage finance/billing request (i.e. status updates) from client
• Work closely with finance team and local markets to report on financial matters
• Work with Digital Hub team to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).
• Follow-up with clients on aging matters

Qualifications

• At least 5 years of media planning experience; preferably with prior experience working on Global Network Clients either at a global or regional level
• Self-motivated and ability to thrive in a fast-paced, dynamic environment
• Excellent communication and interpersonal skills
• Adaptive, flexible and able to work with people from different backgrounds and cultures
• A keen interest to learn and understand the digital ecosystem
• Familiar with the timelines, processes and needs of the implementation of all media
• Knowledgeable about new approaches to and developments in digital tactical planning
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Supervisory skills
• Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint

We are WEPURPLE – an integrated retail design and marketing agency with Purplers in Singapore, Cape Town, Mexico, Paris and London. We are a purpose-built agency, armed and ready to shape the future of brands in global consumer and retail channels. We are experts in what we do and we love it too. We thrive off pushing boundaries, continually improving and operating as an extension of our clients… and most of all, we have fun along the way.

Our client management team is looking for a Junior Project Manager to join our Singapore office.

About the role:

This position will be involved in permanent or temporary merchandising projects from design adaptation to execution. It means working with our creative and technical designers to design the space and put together the construction package, then liaising with our network of partners and contractors to build and implement seamlessly, mainly in the Travel Retail channel.

Daily duties/responsibilities:

• Involvement in planning, overseeing and contributing to projects from initiation through to completion, bringing to life permanent merchandising or temporary activations.
• Act as a point of contact for clients, providing day-to-day support, executing projects and offering strategic advice.
• Involvement in meetings with clients, where you will receive and understand briefs, and work alongside the team to translate the brief into high-quality output that not only meets, but also exceeds, expectations.
• Proactively build and strengthen client relationships, acting as an extension of their brand and a trusted source of advice.
• Develop and cultivate strong relationships with internal stakeholders, in particular, the Design Studio.
• Contribute to the full project flow, from Technical Drawings (TD) to Production and Installation including:
• Create project cost estimates.
• Working with studio to deliver quality 3D and TD packages to brief contractors.
• Managing relationship with clients, stakeholders and suppliers.
• Ensuring projects meet deadlines.
• Create tender package.
• Manage tender with various contractors.
• Manage construction and installation QC, budget and timing.
• Manage & resolve snagging list with contractor.
• Deliver accurate internal and external project reports.

Qualification criteria:

• 2-4 years of relevant work experience in brands, agencies, or production houses.
• Bachelor’s Degree (or other suitable qualification) in Project Management, Marketing, Design or a related field.
• Must be fluent in Mandarin as we work with various mandarin speaking vendors.
• Experience in a small-to-medium sized agency is an advantage.
• A network of suppliers in the travel retail channel is a plus.
• Strong understanding of retail design principles and marketing strategies.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Problem-solving mindset and ability to work under pressure to meet deadlines.
• Excellent organisational and multitasking skills, with a keen attention to detail.

What's in it for you:

• The opportunity to work on global consumer brands – we work with some of the world’s most known and loved consumer and luxury brands, spanning perfume and cosmetics, wines and spirits, fashion, confectionery, and F&B.
• We are Purpling the World with a globa team. You’ll have the chance to work with a diverse, flexible, talented team of Purplers – we are a tight-knit group, built like a sports team; we all have different roles to play, we maximise each other’s strengths, we have each other’s backs and we do what it takes to deliver results.
• At least one performance review per year, with a strong focus on helping to build a career that’s right for you.
• Highly competitive leave entitlements, with above average paid annual leave and a day off to celebrate your birthday because… why not?
• An environment that supports work-life balance, offering our team members an annual health and wellbeing allowance; and a flexible work policy that balances the need for in-person collaboration (office time) and the need for life (remote work opportunities).
• We are passionate about building a diverse team with people from a variety of backgrounds. We have a robust equal employment opportunity policy and do not discriminate against any employee or candidate because of age, gender, gender identity, race, religion, nationality, disability or any other basis. Our people are selected based on a combination of merit, alignment with our company values and professional qualities.

Application:

If you think this is the job for you and you are ready to apply, go ahead and send us your resume and tell us why you’d make the perfect addition to our Purple Nation. Not sure you have all the skills we are looking for? Go for it anyway – we are more focused on bringing together a diverse group of people than we are on ticking boxes. We'd love to see how we can Purple the World together. Suitable applicants will be considered and contacted on a first-come, first-served basis.

Join a dynamic professional dry-cleaning & laundry company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Manage the customer service team.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Good leadership skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5 days + alternate Saturdays
• Off on Sundays and Public Holidays

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

We're looking for a friendly and efficient team player to join us at Katong!

If you have a warm, helpful attitude, and can handle multiple tasks with ease, we’d love to hear from you!

• Good Career Growth and Personal Development
• Coaching and Training
• Convenient location (Walking distance from Marine Parade MRT)

The internship will offer:

• An exciting opportunity to get an insight to a heritage bakery
• Dedicated mentorship
• Be involved about sharing about one of Singapore's food heritage brand

Duties

• Assist Marketing & Sales Executives with regards to communications strategies and plans
• Photography, if required
• Copywriting, if required
• Coordinate and schedule meetings
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director, if necessary
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min O Levels
• Strong passion for pastries and community-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Working Hours

• 10 - 5pm
• 5 day work week
• Working Days: Flexible (one weekend required)

Interested candidates who wish to apply for this position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected]

We regret that only the shortlisted candidates will be notified.

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

We are seeking a dynamic and experienced WFM Digital Marketing Manager to lead our digital marketing efforts.

The ideal candidate will be responsible for developing, implementing, and managing our overall digital marketing strategy to drive online visibility, engagement, and revenue growth.

The Digital Marketing Manager will collaborate with cross-functional teams to ensure cohesive and effective digital campaigns across various channels.
• Digital Marketing Strategy
• Develop and execute digital marketing campaigns and communication including SEO/SEM, marketing database, email, social media and display advertising campaigns;
• Identify trends and insights and optimise spend and performance based on the reports;
• Review metrics that affect website traffic and target audience;
• Coordinate with various advertising and media experts to improve marketing results;
• Improve brand awareness and online presence through digital marketing projects and campaigns;
• Improve the UX, traffic, and content of the corporate websites;
• Reporting and Analysis
• Measure and report performance of all digital marketing campaigns and assess against goals (ROI & KPIs);
• Monitor and analyze the performance of online and offline marketing campaigns and provide insights and recommendations for continuous improvement;
• Provide accurate reporting on the digital campaign’s overall performance with Google Analytics metrics;
• Research and stay up-to-date with emerging digital platforms, industry trends, and social media trends.

Kindly whatsapp Jay at 84379353 / wa.me/84379353

Thanks !

Our client, a reputable Multi-business Company, is looking for a Digital Marketing Manager for Group level.

You will lead our digital marketing efforts with a strategic approach to drive growth and brand awareness. This role involves planning, executing, and optimizing all digital marketing activities across various platforms to ensure successful customer acquisition and engagement. The ideal candidate is a seasoned professional with extensive experience in managing digital campaigns and a proven track record of driving impactful results.

Key Responsibilities

· Evaluate the performance of digital marketing campaigns and create detailed reports on their impact and findings. Use data-driven insights to inform future strategies and improve campaign effectiveness.

· Analyze the results of launched initiatives to identify areas for improvement. Implement scalable and efficient processes to optimize resources and achieve better outcomes.

· Stay updated on the latest digital marketing technologies and thought leadership. Identify and integrate new tools and platforms that can enhance marketing efforts.

· Develop and implement comprehensive digital marketing strategies, including SEO/SEM, email marketing, social media, and display advertising. Tailor campaigns to different target segments to maximize engagement and conversion.

· Collaborate with various teams to design and execute a unified digital marketing strategy. Ensure consistency and alignment across all digital channels and programs for cohesive brand messaging.

· Create and manage social media marketing campaigns. Develop content ideas, plan budgets, and implement schedules to enhance social media presence and engagement.

· Enhance marketing content for the website and social networking channels like Facebook, Twitter, Instagram, and Google Plus. Ensure content is optimized for search engines and user experience.

· Lead partnerships with key stakeholders to ensure the successful implementation and outreach of marketing campaigns. Build and maintain strong relationships with external partners.

Requirements

· Bachelor’s degree in Marketing, Business Administration, or related field. A Master’s degree or professional certifications in digital marketing is preferred.

· At least 7-10 years of experience in digital marketing in B2C industry, with good experience in a leadership role. Proven track record of managing successful digital marketing campaigns.

· Proficient in digital marketing tools and platforms, including Google Analytics, SEO/SEM tools, email marketing software, and social media management tools.

· Strong analytical abilities to interpret data, identify trends, and make data-driven decisions. Experience with performance measurement and optimization techniques

· Project Management: Strong project management skills to manage multiple campaigns and initiatives simultaneously. Ability to prioritize tasks and meet deadlines.

· Familiarity with B2C industry-specific trends and challenges.

· Experience in managing global digital marketing campaigns. Understanding of cross-cultural marketing dynamics.

· Knowledge of web development, HTML, CSS, and other technical skills relevant to digital marketing

· Marketing Automation: Proficiency in marketing automation tools and strategies to streamline marketing processes and improve efficiency.

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

We are looking for Sales Manager to join our fast growing organization under Sales & Marketing team.

Job Description:

• Develop and implement sales plans and strategies aligned with company goals.
• Research and analyze market trends and competition to identify opportunities for growth.
• Set sales targets, forecast sales volumes and monitor performance.
• Build and maintain relationships with key clients and stakeholders.
• Address client inquiries, complaints and feedback to ensure customer satisfaction.
• Negotiate contracts and close deals with potential customers.
• Work closely with marketing, product development, and service support teams to align sales efforts with overall business strategy.
• Provide input on pricing and product enhancements based on customer feedback.
• Manage expenses and resources, and ensure sales activities contribute to the overall financial health of the company.

Requirements:

• Degree in Sales & Marketing or related field.
• Preferably 5 years of Sales & Marketing experience, with some management experience in defence technology.
• Engineering background is advantageous.
• Organized and meticulous.
• Able to travel overseas

Interested applicant can click on 'Apply' or send updated resume to [email protected]

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

Are you a driven, enthusiastic learner ready to thrive in a dynamic environment?

About Us:
We’re the world’s leading brand and sales marketing powerhouse, working with top-tier clients to create exclusive marketing experiences that boost sales and market share. Our proven system has transformed countless individuals into business leaders, and we’re looking for more passionate talents to join us.

What We Offer:
✨ Travel Opportunities: Explore exciting regional and international destinations!

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Our client, a reputable Multi-business Company, is looking for a Marketing Manager for Group level (3 entities).

You will be reporting to the VP, Group Marketing and will be responsible for designing and implementing comprehensive marketing strategies to create a consistent narrative for the brand and increase consumer engagement across all digital and traditional platforms. Someone who can integrate digital engagements to meet changing consumer habits, leveraging data and insights to drive marketing activities and ensure optimal performance for the group.

Key Responsibilities

· Develop and execute digital and traditional marketing campaigns that align with the company's brand strategy.

· Work closely with Brand Management and E-commerce teams to drive online engagement strategies and maintain a consistent brand storyline throughout the customer journey.

· Monitor and analyze market trends to adjust marketing strategies accordingly.

· Utilize customer data and insights to direct marketing activities, enhancing customer experiences and improving buying patterns across various channels.

· Assess the performance of tech-enabled marketing strategies and develop metrics to measure the effectiveness of technology implementation on marketing campaigns.

· Identify new metrics to evaluate the effectiveness of digital campaigns, including conversions and customer lifetime value.

· Leverage predictive analytics to identify valuable customer segments and products, improving campaign targeting and return on investment.

· Evaluate the effectiveness of brand engagement strategies, including online campaigns and in-store experiences and events.

Requirements

· Bachelor’s degree in Marketing, Business Administration, or a related field.

· Proven experience as a Marketing Manager or similar role with a strong understanding of digital marketing and campaign management in B2C industry.

· Excellent knowledge of data analytics and market research methods.

· Proficiency in marketing software and tools (e.g., Google Analytics, CRM systems).

· Ability to work collaboratively with cross-functional teams.

· Experience with predictive analytics and customer segmentation techniques.

· Knowledge of consumer behavior and factors influencing buying decisions.

· Experience in managing budgets and optimizing marketing investments.

· Proven track record of successful online and offline marketing campaigns.

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management