Mosaic Play Academy

Reporting to the Director of Mosaic Academy on administration and operational matters, this role is a dedicated to working closely with the team at Mosaic Play Academy to run the daily operations of the academy, be involved with parental engagement, and manage delivery and quality of the programmes on a day-to-day basis.

Operations Management:

• Oversee daily operations of the academy including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.
• Implement and enforce operational policies and procedures.
• Ensure the quality of student care services, including academic support, recreational activities, and meal services.
• Manage the academy's facilities, ensuring they are well-maintained, safe, and conducive for all activities.

Parent Engagement:

• Foster, maintain regular and positive communication with parents or guardians, and addressing concerns, fostering a positive and collaborative relationship.
• Plan and organise parent engagement events, workshops, and meetings to enhance parental involvement in the student care community.
• Collaborate with parents to address their feedback and suggestions.
• Use feedback to make continuous improvements and enhance parent satisfaction.

Administration Task:

• Recruit, train, and supervise academy staff.
• Conduct regular performance evaluations and provide constructive feedback.
• Manage the budget for the academy, including expenses related to staffing, supplies, and facilities.
• Maintain accurate and up-to-date records of student attendance, enrolment, and other relevant data.
• Oversee the enrolment process, including admissions, registration, and orientation for new students.
• Collaborate with the marketing team to promote the academy and attract new enrolment.

Qualifications and Requirements:

1. A degree from a respective institution or equivalent.
2. At least 2 – 3 years of relevant working experience in a similar role within an organisation, bonus if it’s within the education industry
3. Proficient in basic productivity tools i.e., MS Office (Word, Excel and PowerPoint)
4. Ability to work effectively in a cross-functional and unstructured environment.
5. Committed to fostering a culture of continuous improvement and excellence.
6. Excellent interpersonal and communication skills, with the ability to engage with parents, staff, and the broader community.
7. Knowledge of relevant regulations and standards governing student care centres.
8. Good communication, interpersonal skills and classroom management skills
9. Organised, detailed and proactive.

Working hours:
Mondays – Fridays
8am – 6pm

Find out more about Mosaic Play Academy:
Linkedin: https://www.linkedin.com/showcase/mosaic-play-academy-mpa/
Instagram: https://www.instagram.com/mosaicplayacademy/
Website: https://mosaicplayacademy.sg/

Objectives of this role

• Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings
• Maintain positive professional relationships with clients
• Use financial techniques to improve sales revenue
• Monitor sales progress to ensure that corporate goals are being met
• Track all business-related invoices
• Train sales professionals and help improve their skills

Responsibilities

• Conduct high-level industry research to develop effective sales solutions
• Promote the company’s products or services to prospective clients
• Participate in collaborative business meetings to update key stakeholders
• Provide continuous, constructive feedback to salespeople
• Review sales contracts to ensure they meet legal and corporate guidelines
• Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

• Proven record of sales growth
• Experience in customer service, marketing, or a sales-related field
• Strong knowledge of business and sales growth techniques
• Exceptional project management skills
• Clear verbal and written communication skills
• Enthusiasm for the company and its growth potential

Preferred qualifications

• Experience in managing sales or marketing teams
• Sharp negotiation and networking skills
• Organizational skills
• Problem-solving skills
• Educational background in business, marketing, or finance

The Field Account Manager will be responsible for the growth of revenue by proactive sales of the product portfolio in its territory and developing strong customer relations according to the organizational strategy for its assigned customer base.

Main Responsibilities & Tasks:

• Promote and sell the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue target
• Assess and analyze customer needs, respond to customer enquiries and suggest products and services as appropriate
• Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
• Coordinate and participate in marketing activities in assigned territory
• Frequently assess the potential of each customer and plan to realize it into business
• Manage and build strong customer relationships for long term partnership

Qualifications & Skills:

• Bachelor degree or with relevant experience in biotechnology or pharmaceutical industry
• Good communication and negotiation skills
• Self-motivated, energetic, results oriented, hard working
• Good teamwork skills and proven ability to also work with cross-functional teams
• Willingness and ability to travel frequently
• Fluent oral and written communication in English
• PC Literate

• Examining and solving production problems associated with the Oracle Tuxedo middleware platform.
• Addressing customer-reported technical problems.
• Creating codes to confirm the proper functioning of connections.
• Conducting data transfers and managing third-party connections.
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Setting up and managing the Oracle Tuxedo environment involves configuring application servers, resource management, and performance optimization.
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

Main Duties and Responsibilities:

• Responsible for the process of evaluating credit application submitted by customers, analyzing financial performance of credit applicant and recommending of credit terms to be granted.
• Maintaining complete records and history of all credit matters.
• Responsible for the overall ageing of Debtors and ensuring that the Average Debtors’ Days is maintained at lesser than 45days.
• Develops, update and implements credit policies and procedures from time to time when situation demands and to incorporates the change into existing policies.
• Organizes and establishes process and procedure for an efficient and effective collection apparatus by including collection letters/emails, telephone contacts and follow up.
• Follow-ups on collection of Account Receivable regularly with both internal and external customers and ensures payment of all accounts listed in the Aging List (30 days and above).
• In-charge of investigating dispute charges and corresponding with clients.
• Liaises with banks and credit card companies in regards to all credit-related matters.
• Responsible for cheque collection arrangements and ensures that the AR Officer updates accounts in the system AR accounts correctly.
• Review daily Open Folio and PM/PB accounts and follow up with operations to resolve outstanding issues
• Reviews all accounts under the solicitor’s hand or collection agency periodically and advises the Financial Controller the status and progress of each individual account.
• Responsible for submitting a list of bad and doubtful debts for review and approval for write-off in accordance to established policy.
• Organise monthly Credit Meeting to update management on all doubtful accounts and proposes recommendation on appropriate follow up actions.
• Supervise and provide guidance to the Accounts Receivable team.
• Monitors all contra deal transactions against their contracts and ensures proper statements are sent to contra-deal parties.
• Identification of payment received in bank account for deposit/payment for credit accounts.
• Reports to the Financial Controller on all matters affecting credit collection and performs any assignment given by the Financial Controller from time to time.

Requirements:

• Diploma in Business Studies, Accountancy, Hospitality Management or equivalent
• At least 3 years of relevant working experience in the hospitality industry
• Proficient in accounting principles with working knowledge in a computerized accounting environment.
• Resourceful, analytical with good business sense
• Able to work independently
• Possesses good communication, inter-personal skills and leadership skills
• Computer literacy on Microsoft Office applications

Job Responsibilities:

1. Prepare the SCA Annual Report:Draft, compile, and present a comprehensive annual report for the Singapore Cricket Association (SCA), ensuring accuracy and compliance with organizational and legal requirements.

2. Content Coordination and Website Management:Plan, coordinate, and manage content for the SCA website and social media platforms. Collaborate with copywriters, photographers, and web designers to create engaging content and ensure timely updates.

3. Social Media Strategy and Brand Growth:Enhance the SCA's brand visibility by leveraging social media platforms, driving engagement, and aligning efforts with the organization's strategic goals.

4. Data Analysis for Business Growth:Analyze engagement data and campaign performance to identify successful initiatives, applying insights to scale SCA’s operations effectively.

5. Media Content and Campaign Management:Research, write, proofread, and edit media content. Oversee the implementation of media campaigns and public relations efforts, ensuring alignment with SCA’s communications strategies.

6. Social Media Engagement:Monitor, moderate, and respond to audience comments. Foster partnerships with other brands and develop shareable multimedia content to expand SCA’s reach.

7. Promotion of Cricket Nationwide:Lead initiatives to increase cricket awareness across Singapore, particularly among school-going youths.

8. Sponsor-Driven and NSA Programs:Develop and launch sponsor-driven or National Sports Association (NSA) initiatives to further cricket development.

9. Club Relationships and Pathway Creation: Assist in maintaining strong relationships with traditional cricket clubs in Singapore, facilitating pathways for school cricketers to progress into club-level play.

10. Youth Participation Growth:Dedicate efforts to increasing youth participation in cricket, particularly among Singaporean students.

11. Regulatory and Compliance: Ensure that all SCA activities adhere to relevant laws and regulations, overseeing compliance matters.

12. Policy Development and Management: Create, implement, and manage policies and procedures to ensure efficient and consistent organizational practices. Draft, review and negotiate contracts, agreements, and documents

13. Management Advisory:Offer expert advice and guidance to SCA's management on a wide range of organizational and strategic matters.

Qualifications and Requirements:

· Educational Background: A degree in Business Administration, Sports Management, Communications, or a related field. An advanced degree (MBA or similar) would be advantageous.

· Experience:

1. Proven experience in sports administration or a similar managerial role, ideally within a national sports association or a related field.

2. Experience in content coordination, social media management, and communications.

3. Strong background in stakeholder management, particularly with clubs, sponsors, and youth development.

4. Familiarity with regulatory and compliance frameworks in a sports environment.

· Leadership Skills:Demonstrated ability to lead teams, manage projects, and provide strategic direction to an organization.

· Strong Communication Skills:Excellent written and verbal communication skills, including experience in drafting reports, managing media relations, and public speaking.

· Analytical Abilities:Proficiency in data analysis, business growth strategies, and decision-making based on performance metrics.

· Digital and social media Savvy:Strong understanding of social media platforms, content creation, and engagement strategies to grow the organization’s brand and presence online.

· Contract Management:Knowledge of drafting, reviewing, and negotiating contracts, agreements, and various organizational documents.

Domain knowledge:

• Knowledge in SWIFT or Moody’s.
• Understanding of technical aspects of system integration in a mix technology environment.

Requirements

• Tertiary education required – University Degree in Computer Science or Equivalent.
• Over 7-10 years in project management in IT bank delivering projects
• Over 5 years in Program / Project Management
• Certification or formal training PMP, CSM, CPO, SAFe in project management is an advantage.
• Self-starting with strong leadership and team building skills
• Effective Communication and Presentation skills
• Ability to resolve complex problems creatively
• Experience in managing senior stakeholders
• Good financial literacy to be able to manage Project Budget effectively
• Effective Problem solving and Conflict Resolution capabilities

Job Scope:

· Oversee the admission process - provide a positive customer experience to the candidates before, during, and after their application.

· Ensures admission is in accordance with client's admission process and policy.

· Ensures minimum admission numbers and quality meets the programme’s target.

· Ensure documentation required are in order.

Lead in facilitating the use and troubleshooting of backend IT systems

· Oversees and facilitates the use backend IT systems, facilitate teaching and learning and assessment.

· Ensures classes and processes related to teaching and student management are carried out smoothly.

Develop the marketing strategies to increase the enrolment of local and international participants, extend programme's market share in Southeast Asia and Asia

· Work closely with the Assistant Director to develop an effective marketing plan.

· Organise and coordinate various marketing and promotional activities, including local and international information sessions and at selected education fairs and exhibitions, in a timely and cost-effective manner.

· Manage operating budget for marketing and student recruitment.

Oversee Student and Class Management

· Provide prompt assistance and useful advice to new and current students.

· Oversee the daily operations of the assigned classes and students.

· Evaluate and adapt academic processes, strategies, and course offerings to optimise student performance, engagement, and overall educational experience.

Coordinate and Organise Student Engagement Activities

· Conceptualise ideas and work with Leads of other programmes to execute strategies to enhance student engagement.

· Oversee the implementation of projects and events, such as new intake orientation, experiential learning, graduation celebration, etc.

· Liaise with internal and external stakeholders

Coordinate Alumni Network and Engagement Efforts

· Oversee the development of an archive compilation of alumni entrepreneurial stories

· Promote of the alumni and associate alumni entrepreneurship stories and spirit.

· Facilitate networking opportunities among alumni and associate alumni with various internal and external stakeholders and add value to the entrepreneurship community.

Working Arrangement:

Location: Near Kent Ridge

Working Hours:

• Mondays to Thursdays (8.30am to 5.45pm)
• Fridays (8.30am to 5.15pm)

Salary: $3,800 to $4,800

Duration: 1 year

Job Requirements:

· Experience in administering postgraduate and executive programmes in Institute of Higher Learning or equivalent.

· Knowledge in SSG grant application and administration

· At least 5 years’ experience in marketing and promoting CET in Institute of Higher Learning or equivalent.

· At least 5 years’ relevant experience in organising outreach activities.

· Able to multi-task and manage requests effectively.

· Good communication and presentation skills.

· Meticulous, self-driven, able to work independently and as a team.

EA License No.: 96C4864

Reg. No.: R22110485

•⁠ ⁠Supervises and coordinates activities of the employees to ensure that the club is running efficiently and profitably.

•⁠ ⁠Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

•⁠ ⁠Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

•⁠ ⁠Enforcing discipline and accept zero tolerance.

•⁠ ⁠Represent the performing artistes to attend all management meetings.

•⁠ ⁠Ensures the hospitality of the guest.

•⁠ ⁠Assists in interviewing, hiring, and training applicants/employees.

•⁠ ⁠Plans, assigns, and directs work.

•⁠ ⁠Appraises good performance of employees.

•⁠ ⁠Coaches poor performance of employees.

•⁠ ⁠Negotiating contracts and fee, booking venue and handling publicity.

•⁠ ⁠Foster and strengthen teamwork.

•⁠ ⁠Addresses complaints and resolves problems.

•⁠ ⁠Must be prepared to work during weekends and public holidays

Job Description & Requirements

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

JOB SUMMARY

• To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model.
• Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues.
• Deliver excellent service against agreed service standards and in line with client satisfaction criteria.
• As an internal voice of client, work together with BAMs, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the clients.
• Foster long lasting relationships and rapport with premier clients at the transactional / operational level.
• Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. key BAM and/or SSO participation if needed)
• Identify opportunities for service improvement based on useful metrics and demonstrate results
• business opportunities.

RESPONSIBILITIES

• Primary point of contact / escalation for external clients in terms of providing solutions,enquiries, complaints, resolving of discrepancies and transactional errors.
• Ensure the provision of the highest standards of client service in response to client enquiries and complaints in order to deliver best in class client service.
• Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made.
• Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol.
• Proactive client engagement and regular “pulse checks” for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients’ need end-to-end, questionnaires completion, RFP, etc.
• Use GEMS incident user interface to ensure client complains are logged timely and accurately for auto system escalation communications to the appropriate senior management levels responsible to ensure full resolution of client issues and regularly update client on progress if the issue is taking longer than expected.
• Maintain a professional and positive SCB image through all interactions with clients.
• Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities.
• Participate in annual or as agreed Service Reviews for premier clients.
• Reviewing service performance with the clients and generate ways to continuously improve service level standards
• Periodically, accompanying BAMs on sales calls to sell our service capabilities and/or to resolve clients’ operational and service issues. Provide pro-active client updates.
• Leveraging on metrics and client insights to understand client’s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc.
• Making proactive calls on clients to improve the utilization level of facilities, increase transaction volume, identify opportunities for channels and referrals for the business
• Build trusted partnerships with clients at the daily transactional / operational level

Strategy

• Our strategy: Fully understand the Financing Securities Services (FSS) Business and Operations strategies and leadership expectations and how they support CIB and overall Bank Strategy – be able to articulate the same to internal and external stakeholders as required

Business

• Client Servicing: Deliver a first-class operational Client Service to Financing Securities Services (FSS) client base in all FSS related interactions – understand client needs, challenges and identify opportunities

Processes

• Client Solutioning: Work together with key internal stakeholders to identify and solve repeat client issues, identify opportunities and strive to deliver a ‘best in class’ service
• Service Reviews: Conduct service reviews and perform follow-ups for enhancement and improvement
• Escalations: Ensure all escalations are managed in a timely manner and are not directed to FSS Business
• Complaints management: Ensure that complaints for own client relationships are logged, tracked, escalated and closed in a timely manner

People & Talent

• Continuously maintain knowledge of relevant post-trade areas and escalate knowledge / training needs
• Provide appropriate cross training / functional training to others as required
• Actively support and help to drive regional People Agenda activities

Risk Management

• Ensure Group Risk Management standards are being maintained / adhered to
• Engage Risk, Legal & Compliance and Operational Risk as appropriate on escalated items relating to Risk Management

Governance

• Responsible for review and implementation of process and policies
• Responsible for effective governance, oversight and controls in the business
• Awareness and understanding of regulatory framework and the impact on business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• All FSS Operations functions
• FSS Management team
• FSS Product team
• FSS COO
• FSS Technology and Production Support Teams
• Onboarding teams (IMO)
• FSS Country/Regional Legal/Compliance
• Other CIB or Bank teams as required to support client initiatives

External

• FSS Clients in segment and/or region
• Vendors, Market infrastructure and Service Providers
• Regulatory and Supervisory agencies as required

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

​​​​​​

Our Ideal Candidate

• 7+ years of experience in Operations Client Relationship Management / Client Services
• Global Markets - Security Services
• People Management
• Stakeholder Engagement
• Process Analysis
• Market Advocacy
• Project management skills

Role Specific Technical Competencies

• Customer Relationship Management
• Product Knowledge
• Problem Solving Skills
• Collaboration
• Ability to influence
• Time Management
• Communication Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsible for developing and executing marketing strategies that promote the brands under the group, aligning the company’s overall goals and objectives. Candidates will work closely with other members of the marketing team, as well as with operations, and other departments within the company.

Candidates should have strong communication skills, and a solid understanding of digital marketing channels, social media platforms and other marketing tools and techniques.

• Plan and execute marketing events/initiatives aligned with our brand and strategic objectives
• Refine project briefs for the creation of marketing materials (visual assets, brochures, advertisements and web content), ensuring the assets are on brand
• Provide support to the Brand Manager in developing marketing initiatives
• Manage and coordinate marketing campaigns for each assigned restaurant throughout the year.
• Work closely with Restaurant Managers and/or Executive Chefs on tactical restaurant offers. Communicate all promotions in a timely and professional manner to both, the Restaurants and Kitchen departments by establishing bi-monthly meetings and is responsible for their recording and distribution.
• Managing social media accounts and executing all planned content on a timely basis.
• Coordinate with internal/external teams to develop marketing activities and communications plans to drive conversion and results
• Manage all marketing communications platforms ensuring visual assets are published promptly (WordPress, Mailchimp, Google Business Page etc.)
• Generate marketing data insights to measure the effectiveness of campaigns and make improvements. (Social media, partnerships, web traffic, reservations)
• Preparation of insights for monthly reports to be submitted for stakeholders’ review
• Ensure timely, accurate and clear information is disseminated to the different departments.
• Conducting competitors’ analysis to stay up-to-date with industry trends and best practices in marketing.
• Handle customer feedback and queries on all online platforms, ensuring timely responses.

Location: East (Near Bedok MRT)

Salary: $8,000 - $12,000

Responsibilities:

• Identifying and fixing security weaknesses in the company's systems and networks.
• Leading the response to security incidents and cyberattacks.
• Developing and implementing security policies and procedures.
• Keeping up-to-date on the latest cybersecurity threats and making sure the company is protected.
• Training employees on how to stay safe online.

Requirements

• A degree in computer science or IT (or similar experience).
• At least 5 years of experience in IT security management.
• Strong knowledge of cybersecurity threats and technologies.
• Experience in Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management.
• Ability to manage and configure security systems, monitor traffic and logs, conduct security assessments, and respond to incidents.
• Preferred certifications: CompTIA Security+, CISSP, CISA, or CISM.
• Excellent communication and problem-solving skills.
• The ability to work independently and as part of a team.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Roles & Responsibilities

1. Evaluate implications of project review findings and discussion topics on project management functions and organisational processes and procedures

2. Prepare budget based on scope of work and resource requirements

3. Track project costs to meet budget.

4. Coordination with site regarding Erection and commissioning of equipment as per protocol and final documentation for handover of project.

5. Project Manager will be under Construction Sector line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

6. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.

7. Define project scope, objectives budget and outcomes.

8. Establish improvements to project management functions and organisational processes and procedures.

9. Evaluate effectiveness of quality assurance and control procedures.

10. Manage disputes by implementing appropriate resolution approaches to find solutions to disagreements.

11. Predict resources needed to reach objectives and manage resources in an effective and efficient manner.

12. Experience in Solar Projects and piping & Structure.

13. Manage all aspects including site surveys, construction budgeting, bidding, negotiations and awards, and project operation.

14. Prepare Projects materials submittals, method of statements and documents to get approval from main contractor, consultant, and client.

15. Develop and manage a detailed project schedule and work plan

16. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

17. Utilize industry best practices, techniques, and standards throughout entire project execution.

We are seeking a Maid Placement Specialist / Manager to play a pivotal role in establishing the agency's sales foundation. In this role, you will be the initial point of contact for potential clients, responsible for expanding the agency's client base and creating a sales process to drive growth. Your efforts will be key to building the agency’s reputation and growing its client portfolio by promoting and selling our maid and domestic staffing services.

Benefits:

Competitive base salary with an attractive commission structure.

Opportunities for career advancement as the agency grows.

Performance-based bonuses and incentives.

Key Responsibilities:

• Manage the entire domestic helper placement process, including sourcing candidates, conducting interviews, preparing contracts, and providing ongoing client support.
• Ensure full compliance with all regulations set by the Ministry of Manpower (MOM) and other relevant authorities.
• Build and maintain strong client relationships, addressing inquiries and resolving issues related to the placement of domestic helpers.

Requirements:

• At least 2-5 years of experience in a maid agency, with hands-on knowledge of the complete placement process.
• CEI certification is required.
• In-depth understanding of MOM regulations and industry best practices.
• Proven ability to develop and implement standard operating procedures (SOPs) and guidelines to establish a solid foundation for agency operations.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• Highly organized with strong attention to detail.
• Results-oriented and capable of meeting sales targets.

Ready to make a real difference? Join our dynamic team and be a key player in creating happy homes!

Main Responsibilities:

• Formulate the plan management process, formulate and continuously improve the project plan process and rules;
• Assist the marketing department to complete the preparation of the bidding project plan;
• Formulate, approve, decompose and issue the project plan, formulate and continuously improve the project plan process and rules;
• Monitor the implementation of the plan
• Forecast trends, analyze early warnings, and regularly issue plan progress reports on the implementation of the project plan;
• Timely discover abnormal items in the key path during the implementation of the plan; urge relevant responsible personnel to provide deviation plans and correction plans for abnormal items, and conduct subsequent status tracking;
• Real-time grasp of the scope of project changes to manage plan changes, timely update project node plans, and update the third and fourth level plans and current plans of the project;
• Timely check, record, and solidify the missing items and wrong items of the plan, output the plan experience for reference of other projects, and continuously form a company-level plan database;
• Provide the planning process data required for project review.

Requirements:

• Minimum Bachelor’s degree in marine engineering or its equivalent discipline
• More than 6 years of experience in marine engineering planning management;
• Good command of English
• Good communication and coordination skills.

Interested candidates may email their resumes indicating qualification, details of past/current work experiences, present and expected salaries and reasons for leaving past/present employers to [email protected]

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

The Role:

• Develop and implement a comprehensive SEO (Search Engine Optimization) strategy to increase organic traffic, rankings, and conversions.
• Conduct keyword research to identify opportunities and ensure content aligns with the search intent of our target audience, including HR Managers and business decision-makers.
• Optimize website structure, on-page elements, and content to improve search engine rankings.
• Manage technical SEO aspects, including site speed, crawlability, mobile-friendliness, and indexation.
• Collaborate with the content team to create SEO-friendly content that drives engagement and supports lead generation.
• Monitor, analyse, and report on SEO performance using tools like Google Analytics, Search Console, and SEMrush.
• Stay up-to-date with the latest SEO trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive.
• Conduct regular SEO audits to identify areas for improvement and implement necessary changes.
• Build and execute link-building strategies to enhance domain authority and online presence.
• Coordinate with web developers to implement necessary changes and improvements on the website.
• Understand buyer personas and leverage insights to create targeted SEO strategies that align with their needs and behaviours.

What Do You Need to Have?

• Candidates need to possess a Bachelor’s Degree in Marketing, Digital Marketing, Business, or a related field.
• Candidates MUST possess minimum of 5 years of direct SEO experience, preferably from technology (SaaS) industry or Professional Services (outsourcing) industry in a B2B environment.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, etc.
• Strong understanding of technical SEO and experience working with web developers.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with a results-driven mindset.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Overview

The Office of the ASEAN President is looking to fill a pivotal role of executive communications and employee engagement manager. The purpose of the role is to illustrate the breadth and depth of Microsoft through the President’s voice, and this is a unique opportunity to cultivate the communications platform spanning business strategy and momentum, technology vision, and thought leadership. The scope includes responsibilities for community/event engagement, analytical storytelling, and content development across a broad spectrum of communications activities (e.g., speaking engagements, written communications, and social media channels).

The team is seeking a self-motivated individual, comfortable operating in a high volume and fast-paced environment without sacrificing quality results. The role is deeply collaborative. It requires close partnerships and orchestrating work across the broader Microsoft ASEAN org, key stakeholders across marketing, sales, PR/corporate comms, HR, etc. This person must work well in a team, in ways that drive impactful results, and uphold the team’s philosophy to operate with the highest levels of integrity and trust. This will require showing the utmost discretion in the management of confidential corporate information. This role reports to the Chief of Staff.

Foundational to success in this role and team is the belief in, and passion for, how innovative, cutting-edge technology will change the way people work and live every day. Telling our end-to-end Microsoft AI story and communicating with our employees, customers, partners, and other audiences calls for a creative edge and desire for world-class storytelling.

Responsibilities

Responsibilities include:

• Work with Chief of Staff and Business Manager in the president office team to develop and maintain the President’s voice, aligned to team, business, and organizational objectives. Measure the outcomes of each engagement to evaluate impact, learn and make improvements accordingly.
• Develop social media content, manage content calendar/cadence, and analytics reporting.
• Research impactful stories and partners with marketing, product, field, and communications teams to synthesize and translate messaging into C-level talking points.
• Support keynote and event preparation through a myriad of ways, including event logistics (e.g., work back schedules), production (e.g., visual/video asset creation, PowerPoint decks), and content and demo creation.
• Create the agenda and content for large format events like employee townhalls.
• Infrastructure management of critical communications materials, spanning briefing documents and templates, transcripts, communications guidance, and other assets.
• Use the latest technologies and tooling for building effective storytelling content and continually identifies areas to improve processes.
• Lead and direct agency team and resources on end-to-end strategy and execution
• Partner with the Asia, ASEAN and Country Corporate Comms team to ensure campaigns, moments and storytelling is joined up and impactful

Qualifications

Required/minimum qualifications:

This is the role for a communications professional with domain expertise demonstrated in practice and with a proven track record of impact (even if in earlier stages of career growth). We are looking for someone who is passionate about Microsoft's mission and culture, is known as a great collaborator and thrives in an environment that requires working across teams.

• BA/BS in Journalism, Marketing or Communications, business or related field (or equivalent).
• 10+ years in marketing or communications, with experience in content development, data analytics, and a passion for storytelling.
• Exceptional oral and written communications skills (demonstrated with written samples of work). Proven presentation, speech writing, social media, and PR content development experience.
• Demonstrated ability to synthesize complex and disparate inputs from a variety of materials, evidence, and long form messaging and transform into clear, succinct, elegant, and compelling communication work products (e.g., talking points, Q&A, social media content, etc.)
• Ability to understand and adapt writing style to the President’s voice, style, and intended audience.
• Proven ability to listen and collaborate well – building and drawing upon a wide network, sparking great ideas, gathering and incorporating feedback and ideas from multiple stakeholders and members of event v-teams.
• Executive maturity and high emotional intelligence.

Additional or preferred qualifications:

• A background in the tech, commercial and/or public sector.
• Previous experience in a C-suite / Executive office in a communications role.
• Experience working in a PR agency.
• Strong product marketing background and technical knowledge / capacity.
• MBA or equivalent is a plus.
• Ability to embrace ambiguity and drive and support programs, processes, and projects.
• Self-directed with great initiative and sense of ownership for the work you do.
• Detail oriented and highly organized, able to frame focus and priorities as needed and manage multiple, high-stakes projects and deliverables.
• An out of the box thinker. Comfortable pushing the boundaries creatively and analytically.
• Demonstrate ability to work through biases and preconceived notions.
• Have a track record of counselling, coaching, advising senior leaders with impact; exceptional business acumen and commercially savvy; intellectually curious; bold; challenges convention
• Help foster a culture of growth mindset, innovation and collaboration in solving the biggest transformation challenges in industry and at Microsoft.

The above description is designed to indicate the general nature and level of work performed by an employee in this position. The actual duties, responsibilities and qualifications may vary.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 5 / 6 days 12 hour Shift

Benefits:

• Medical reimbursement
• Best employee award
• Birthday leave

Easy@go is a growing AI Smart Vending Machine Network. Our company builds unmanned retail points within residential communities using our AI Smart Fridge Solution. We offer the following businesses:

1) Operate our own retail network of AI Smart Vending Machine

2) Leasing of AI Smart Vending Machine

3) Provide customisable retails solutions for brands

The regional sales manager is required to:

- Achieve sales targets allocated

- Source for new costomers

- Attend to leads and enquiries

- Manage client accounts and follow-up on contract renewals

- Prepare sales kits and conduct presentations

Requirements:

- Possess understanding of regional markets

- Experience in managing a team

- Sales Experience

Please note that the Regional Sales Manager Role will not be provided with additional incentives or allowances to carry out the regional duties.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

• Execute integrated multi-channel campaigns, focused on key AWS priority solution themes and topics that are designed to generate demand for AWS solutions.
• Execute digital marketing campaigns including program/project management, build, QA, deployment, testing, and reporting.
• Analyze digital channel performance metrics to drive future marketing decisions and optimize lead acquisition and activation strategy.
• Collaborate across a dynamic ecosystem of stakeholders to define, develop, and implement integrated multi-channel campaign strategies.
• Establish and continually improve scalable processes that ensure best practices and operational efficiency in campaign and lead management.

Basic qualifications

• 5+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building and optimizing multiple, simultaneous marketing campaigns
• Experience managing or working within cross-functional marketing and creative teams

Preferred qualifications

• Experience in multi-territory campaign management
• Experience in digital marketing and content production timelines and process

Key Responsibilities

Project Planning & Execution: Oversee the entire pipe labeling process, including project scoping, scheduling, budgeting, and resource allocation.

Team Leadership: Coordinate with engineers, technicians, and contractors to ensure that all labeling and identification tasks are completed efficiently and accurately.

Quality Control: Ensure all pipe labels meet regulatory and client-specific requirements, including ANSI/ASME standards for pipe marking.

Compliance & Safety: Manage the project in adherence to all safety protocols and regulations. Ensure all workers are aware of and follow safety measures.

Client Communication: Act as the main point of contact with clients, providing regular updates, addressing concerns, and managing expectations.

Documentation & Reporting: Maintain accurate records of project progress, materials used, and any issues encountered. Provide detailed reports to senior management.

Vendor Management: Coordinate with suppliers to ensure timely delivery of labeling materials, and negotiate costs when needed.

Problem Solving: Address any issues or delays that may arise during the project and implement effective solutions.

---

Required Qualifications

Education: Bachelor’s degree in Engineering, Construction Management, or a related field.

Experience: Minimum of 5 years of project management experience, preferably within the construction or industrial sectors. Prior experience with pipe labeling or pipe marking projects is highly desirable.

Knowledge: Familiarity with pipe labeling standards (ANSI/ASME A13.1) and industrial safety standards.

The Role:

We are seeking a highly motivated and experienced Cryptocurrency Swap & Payment Services Product Manager to join our growing team. You will be responsible for the strategic development and execution of our product roadmap, ensuring a seamless and user-friendly experience for our customers. You will work closely with our IT team, banking partners, and other stakeholders to drive product innovation and deliver a world-class cryptocurrency management and payment solution. You will also play a key role in collaborating with the marketing team to ensure alignment between product development and marketing initiatives.

Responsibilities:

• Product Strategy & Roadmap:
  • Define and articulate the vision, strategy, and roadmap for our cryptocurrency swap and payment services.
  • Conduct market research and competitor analysis to identify opportunities and trends.
  • Translate user needs and market insights into actionable product requirements.
• Product Development & Execution:
  • Collaborate with the IT team to define technical specifications and ensure successful product development and implementation.
  • Manage the product development lifecycle, from ideation to launch and post-launch optimization.
  • Work closely with banking partners to ensure seamless integration and compliance with relevant regulations.
• Cryptocurrency Swap & Payment Operations:
  • Deep understanding of cryptocurrency swap and payment operations, including transaction processing, settlement, and security.
  • Develop and optimize processes to ensure efficient and secure operations.
  • Stay abreast of industry best practices and emerging technologies in the cryptocurrency space.
• Banking Operations & Compliance:
  • Strong understanding of banking operations, including account management, KYC/AML compliance, and fraud prevention.
  • Collaborate with banking partners to ensure adherence to regulatory requirements and maintain a secure and compliant platform.
• User Experience & Feedback:
  • Prioritize user experience and gather feedback through user research, surveys, and analytics.
  • Continuously iterate and improve the product based on user feedback and market trends.
• Stakeholder Management:
  • Effectively communicate product vision and strategy to internal stakeholders, including IT, marketing, and sales teams.
  • Build strong relationships with banking partners and other external stakeholders.
  • Work closely with the marketing team to: Align product features and functionalities with marketing campaigns and messaging.
    • Provide insights and feedback on marketing materials and campaigns.
    • Collaborate on content development and user acquisition strategies.
  • Ensure a consistent brand experience across all touchpoints.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• 3+ years of experience in product management, preferably in the fintech or payments industry.
• Proven experience in developing and launching successful financial products.
• Deep understanding of cryptocurrencies, blockchain technology, and the cryptocurrency swap and payment ecosystem.
• Strong understanding of banking operations, compliance requirements, and fraud prevention measures.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a cross-functional team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Be a part of a revolutionary company shaping the future of finance.
• Collaborative and supportive team culture.

Please submit your resume and a cover letter highlighting your relevant experience and passion for the crypto space to [email protected]

Company email: [email protected] [HR Dept]

We regret to inform that only shortlisted candidate will be contacted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.