ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need

GENERAL SUMMARY

Reports to the Partnerships Director, and is responsible for securing new funding/ donations to ensure HCSA programmes’ sustainability through corporate sponsorships for our signature fundraising campaigns and iniatives. The purpose of this role is fundraising through donor acquisition and retention.

DUTIES AND RESPONSIBILITIES

Fundraising

· Be responsible for significant personal target as part of overall team fundraising target

· Work with the Director to develop strategies to identify and source suitable partners, develop inspirational pitches that attract sponsorship and collaboration with the goal to convert leads into long-term sustainable partnerships

· Shape convincing narratives together with Director to prepare compelling proposals and appeals for donors for HCSA’s signature fundraising campaigns and initiatives

· Prepare and deliver pitches and proposals for donors’ sponsorship and collaboration

· Provide timely support to the Partnerships team in all fundraising initiatives and events

New Donors Engagement

· Develop corporate donors recruitment and retention strategy

· Maintain and enhance relationships with them through regular engagements and connectivity for retention

· Working with the team to evaluate, enhance and implement donor management policies and processes (e.g. onboarding, development, recognition, engagement)

Others

• Source, develop and sustain collaborations with other community stakeholders, corporate partners and government agencies

• Identify emerging approaches in donor management and evaluate, giving trends and impact which will value add to the donors, engagement strategies and approaches

• Administrative duties that comes with the role (for example, but not limited to: conducting post-event feedback, preparation of reports for internal and external reporting, updating, tracking and evaluation of donors and their data etc)

• Perform additional duties as required by the nature of the position or as assigned by the Director

QUALIFICATIONS

Education & Experience

• Diploma/ Degree with minimum 5 years of experience in fundraising, sales or business development

• A self-starter who can work independently while also being an effective team player.

• Good collaborative and stakeholder management skills to work across disciplines and sectors (i.e. SSAs, community stakeholders, corporate partners, government agencies)

• Stakeholder management, strategic work, resource management and/or project management

Other Requirements

• Strong leadership, analytical, problem solving and planning skills

• Presentation and negotiation skills which includes proficiency in powerpoint

• Strong written, verbal communication and interpersonal skills

• Individuals looking for a career switch are encouraged

• Knowledge and understanding of the social sector would be an advantage

Salary commensurate with experience.

Key Responsibilities:

• Provide Advice to Client on the operational requirements of the property.
• Develop House Rules Fit-Out Guides for the property.
• Manage the smooth transition of property from pre completion phase to occupation phase.
• Interview and assess and provide recommendations on the staff proposed to be employed for the property.
• Develop tenant satisfaction plan strategies/client liaison.
• Manage tenant liaison and satisfaction emphasis on tenant retention.
• Building day-to-day management including operations, engineering, and compliance matters.
• Manage budget preparation and delivery.
• Manage budget forecasting.
• Finance administration, billing, and collection.
• Tenancy fit-out co-ordination.
• Capital expenditure implementation, tendering and management.
• Monthly reporting.
• Building services contract administration and procurement.
• Manage repairs and maintenance.
• Liaise /manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers

Performance Indicators:

• Achieve all financial and operational targets (KPIs).
• Deliver an exceptional “Managing Agent” service to the client, as reflected by client feedback.
• Develop effective and accurate asset plans, budgets and financial reports.
• Make appropriate recommendations in relation to operational strategy, capital works etc.
• Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties

Key Skills, experience & qualification;

• People driven and to be seen to be “kicking goals” for the clients.
• Follow asset management policies and procedures.
• Outstanding interpersonal and negotiation skills.
• Proven experience in property/asset management, ideally with previous experience managing commercial office.
• An intimate knowledge of the office sector and ideally some exposure to the retail property.
• A track record of success in significant supplier contract negotiations.
• Demonstrated ability to add value to commercial assets through identifying value enhancing operational property management strategies (e.g. preventative maintenance/helpdesk/ IT solution implementation/ Smart FM) and/or essential capital works, developing a value adding Property Management/facilities management strategy for tenants, etc.
• Previous experience preparing detailed asset plans, complex budgets and comprehensive reports.
• Tertiary qualifications, particularly in a property-related discipline, are preferable.

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives

Group Overview:

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Responsibilities:

· Promote the Group and relevant entities

· Maintain and develop existing client relationships and make contact with prospective new clients where appropriate

· Maintain up to date knowledge of the products and markets in which you work; actively solicit feedback from industry participants through various means, including trade calls, surveys, industry events, trade shows and conferences

· Understand the desk’s business strategy and seek to identify new business opportunities relating to trends, future markets, products and clients

· On-board new clients following the correct process with the Client On-Boarding team

· Assess client needs and financial conditions to identify internal cross selling opportunities

· Understand pertinent regulation within the evolving regulatory landscape

· Support a risk and compliance aware culture and comply with group policies

· Exercise independent judgement and act with integrity, care, skill and diligence to avoid conflicts of interest and escalate issues as appropriate

Person Specification

Client Focused

· Personable and engaging

· Communicates effectively and efficiently to internal and external stakeholders

· Build relationships and networks with both internally and externally wherever possible

· Demonstrates strong customer focus

· Demonstrates ability to work effectively with others

· Constructively handles disagreements to reach a resolution

· Ability to work with diverse groups/ personalities

Innovative

· Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

· Seeks opportunities for improvements

· Handles situations and problems with innovation and creativity

Dynamic & Competitive

· Demonstrates high levels of energy in seeking out and achieving new goals

· Goes that “extra mile”

· Is a self-starter

· Shows evidence of being comfortable working in fast paced or pressured environments

· Enjoys a challenge and is able to escalate

· Does not give up easily

Open & Communicative

· Adapts communication style to suit audience

· Projects personal credibility

· Interacts confidently without being overbearing

· Ability to work effectively in a high pressure environment

· Keeps emotions under control in difficult situations

· Handles criticism constructively

Professional Integrity

· Able to demonstrate honesty, integrity and professionalism

· Promotes loyalty to TP ICAP and its principles

· Works ethically and shows respect for both professional and company values

Effective

· Excellent attention to detail, highly organised with a proactive approach

· Strong analytical ability and problem solving skills

Knowledge & Understanding

· Understands ideas and has a viewpoint on the markets and economy

· Willingness to engage with internal and external stakeholders outside of the immediate desk environment

· Min 2-3 years of experience in Energy & Commodities markets

· Proficiency in English and other European and Asian Languages will be beneficial to liaise with relevant client groups

· Candidates with existing client base would have a strong advantage

Company Statement:

The TP ICAP Group is committed to promoting Equality and Diversity and encouraging a culture that actively values difference. It is recognised that employees from different backgrounds and experiences can bring valuable insights to the work environment and enhance the way we work. TP ICAP aims to create a positive, cohesive and inclusive culture, where diversity is valued, respected and built upon. The objective is to recruit and retain a diverse workforce that reflects the global markets in which we work.

TP ICAP is also committed to ensuring that the backgrounds, beliefs and cultures of all its employees are respected and to ensuring that the working environment is free from discrimination, harassment, bullying or any other conduct which causes an employee’s suffering. The Group also is committed to encouraging diversity amongst its current workforce and candidates.

Our client is a global and established Multinational Company, who is seeking to recruit an Account Manager (Field Sales). This position is based in Singapore.

Account Manager (Field Sales)

Reporting to the Senior Manager, Industry Development, you will lead the profitable development of global and enterprise accounts by positioning our client as a strategic business partner and delivering agreed programs through a team drawn from across the client network. You will also participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales and portfolio. In addition, you will provide customer account revenue and activity reporting as required by the management team.

Key Responsibilities

· Identify, establish and manage multi-tier relationships across customer and our client organisations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Contribute to the regional bidding or RFQ process when requested.

Requirements:

· Degree in Business or related discipline

· Proven track record with at least 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry

· Strong teamwork / collaboration skills

· Excellent communication, presentation, networking and interpersonal skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Ø Responsible for managing all functions and day to day operations of the Central kitchen during opening, mid or closing shifts.

Ø Coordinate daily Front of the House and Back of the House Kitchen operations

Ø Manage all necessary repair and maintenance issues

Ø Shares knowledge of South Indian Vegetarian food and ensures good food quality.

Ø Manage Catering orders and ensuring smooth flow in catering operations.

Ø Implementing regular cleaning daily, weekly and monthly and doing regular follow-ups.

Ø Deliver superior service and maximize customer satisfaction

Ø Respond efficiently and accurately to customer complaints

Ø Regularly review product quality and research new vendors

Ø Organize and supervise shifts

Ø Appraise staff performance and provide feedback to improve productivity

Ø Estimate future needs for goods, kitchen utensils and cleaning products

Ø Ensure compliance with sanitation and safety regulations

Ø Manage kitchen good image and suggest ways to improve it

Ø Control operational costs and identify measures to cut waste

Ø Create detailed reports on weekly, monthly and annual revenues and expenses

Ø Train new and current employees on proper customer service practices

Ø Implement policies and protocols that will maintain future restaurant operations

Ø Minimum 10 years of relevant working experience

Ø Ability to work in a fast-paced environment

Overview: -

• Monthly Salary: Up to $4500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Requirements:

• Responsible for the full HR spectrum of strategic HR function in the company which includes strategic HR planning, talent acquisition & development, compensation & benefit, performance management, succession planning, employee engagement, staff well-being & others HR related matters.
• Plan and implementation of HR strategies and policies.
• Assist the General Manager and Deputy General Manager execute their business plan from HR perspective.
• Seek constant improve in the HR Department for better towards the organization goals as determined by the organization
• Planning and implementation for effective use of human resources for carrying out construction projects.
• Bridging management and employee relations by addressing demands, grievances or other issues
• Provide HR related reports to the management not but limited to budget forecasting.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Manage acquire and update necessary visa and work pass
• Liaise with Government agencies on HR related applications, claims, survey and relevant funding.
• Provide business consultative support together with the General Manager and the Deputy General Manager in line with business strategies
• Lead a HR team and provide support and liaise with Global HR group

Requirements:

• Possess a bachelor’s degree in human resource management or equivalent
• At least 10 years of relevant HR management experience and at least 5 years in leading a HR team as HR manager
• Working experience in Japanese companies or companies led by Japanese management (preferable)
• Working experience in constructions companies (preferable)
• Excellent interpersonal skills with the ability to engage all levels
• Extensive knowledge of employment, labor laws and immigration laws in Singapore
• Meticulous and detailed
• Strong interpersonal and communication skills
• Problem-solving, analytical, and organizational skills
• Must be fluent in English and computer literate

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

Company description

Established dental chain with a growing and dynamic team of all ages, ethnicities and backgrounds creating beautiful smiles and serving happy patients since 1994.

Role

• Oversee day to day operations of all clinics
• Build high-performing teams of clinic managers and nurses.
• Foster a culture of safety and professional development
• Collaborate with an experienced clinical team of over 20+ dentists and specialists
• Develop structure and refine processes to enhance the patient experience

Requirements

• Bachelor's Degree
• 2 to 5 years of full-time employment, and looking to pivot into a managerial role
• Able to lead a team and communicate effectively with diverse groups of individuals (doctors, patients, dental assistants, front desk)
• Strong work ethics, good interpersonal skills and has a heart for people
• Passionate about driving the company’s growth and success, and about their own personal development
• Proficient in English and a second language

Benefits

• Work life balance - 5 day work week, no night shift
• Various leave & dental benefits
• Opportunities for a structured career progression
• Performance based bonuses: monthly and 6-monthly.

Salary negotiable for the right candidate.

(Open to Senior Treasury Execxutive / Analyst candidates!)

Overview

The role holder, reporting to the Financial Controller, is

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.
• To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements:

- Degree in Accountancy or Finance

- Min 3 years of Corporate Treasury experience; with some audit expsoure preferred.

- Senior accountant with Treasury experience are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Overview

The role of a Cyber Account Managers is responsible for effectively articulating the value of Ensign Infosecurity Cyber Security offerings to commercial prospects and clients through strategic selling skills.

Duties and Responsibilities

· Involved in the direct sales process by managing new and existing accounts

· Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)

· Drive sales revenue growth through new project identification, creation and cross-sell opportunities.

· Forecast and report activity accurately in line with the sales target allocation

· Identify major projects within the accounts and running activities to build a strong client relationship

· Serves as a key point of contact between the client and the organization

· Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs

· Craft high-level relationships within assigned accounts to win incremental product and services business

· Responsible for preparation and submission of bids documents and proposals

· Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

· Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector ($500K+) to achieve revenue/sales targets

· Validated track record of over-achievement

· Able to build and execute on an account plan with a security approach

· Adept at communicating with a largely technical audience

· Able to conduct product demonstrations

· Experience in applying solution-selling methodologies to improve corporate revenue growth

· Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

· Good all round knowledge of Security Market in commercial sector

· Direct touch sales combined with experience working in a matrixed organisation

· Good interpersonal, communication and presentation skills

· Self starter

· High level of attention to detail

· Relevant security diploma, certifications or security vendor certifications is preferred

Job Responsibilities:

• Handle day-to-day full-set accounting operations, and general ledger entries.
• Preparation of monthly financial statements of Group, including balance sheets, income statements, and cash flow statements.
• Collaborate with internal teams to resolve any discrepancies or issues related to financial transactions.
• Support the annual audit process by providing necessary documentation and explanations to auditors.
• Stay updated on relevant accounting standards and regulations to ensure compliance in financial reporting.
• Contribute to process improvement initiatives to enhance efficiency and accuracy within the finance department.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 5 years of experience, with a strong understanding of accounting principles and practices.
• Proficiency in accounting software and Microsoft Excel.
• Knowledge of Singapore's financial regulations and compliance standards.
• Detail-oriented with excellent analytical and problem-solving skills.
• Strong communication skills and the ability to work collaboratively in a team environment.
• Positive attitude and willingness to take initiative to contribute to the team's success.

Primary Objectives of Position

Lead a team in managing the lifecycle of new/ existing business applications as well as timely turnaround of requests and incidents.

Manage various stages of projects in conception and initiation, planning, execution, performance/ monitoring, and project closure.

Job Responsibilities

• Develop business applications operational model and build the team’s competencies to support the needs of the Organization.
• Collaborate with stakeholders to understand strategic and operational needs, capture requirements, identify gaps, and translate these into solutions.
• Lead and prioritize business applications projects/ change requests/ ad-hoc assignments and manage resources to achieve project scope, budget, and time.
• Develop business case justifications and cost & benefit analyses for business application spending/ initiatives.
• Ensure business application practices adhere to Organization policies and regulatory requirements.
• Plan, design, research, evaluate, and acquire new or upgraded business applications.
• Drive and monitor KPI, and prepares operational reports summarizing information and trends to identify improvements.
• Direct, motivate, develop, and oversee the performance of the business applications team and lead by example in professionalism and accountability.
• Provide/ arrange coverage in case of staff absence/ departure.
• Manage 3rd party vendors and consultants to achieve holistic outcomes/ goals.
• Develop policies, SOP, training materials, and technical documentation and ensure these are up-to-date.

The above activities are by no means exhaustive and are subject to amendment whenever needed.

Job Specifications

Minimum Education / Qualifications

• Degree in Information Systems or equivalent.

Minimum Years of Relevant Experience

• 3-4 years’ experience in managing business applications functions, enterprise solutions, project implementation, and leading a team.

Knowledge/Skills

• Experiences in NetSuite ERP, CRM, HRMS, BI and other enterprise solutions.
• Experiences in managing SaaS, web, and mobile applications.
• Experiences in website administration and Microsoft Power Platform.
• Experiences in project, incident, change, and risk management.
• Strong knowledge of business applications and IT processes and their interdependencies.
• Experiences in software development and programming languages (e.g. Java, .Net, Apex, HTML, etc).
• Good understanding of IT governance, risk and compliance, security, and license management.
• Strong planning, analytical, and problem-solving skills.
• Able to work and deliver under tight timeline.

Attributes (functional or leadership competencies)

• Proactive in seeking assistance, input, and feedback.
• Customer-centric.
• Team player with excellent interpersonal skills and multi-tasker
• Excellent communication and writing skills.

Summary: To manage the running of assigned services in a profitable manner and ensure constant dialogue with stakeholders, vendors, and customers (principal and agency). To be reactive to market changes to ensure improved service volumes, scope, efficiencies, and profitability. The role does involve travel to visit customers, agents, and terminals.

Employment Type: Permanent

Reports to: Hub Director / General Manager

Location: Singapore

Role and Responsibilities:

· P&L Responsibility;

· Improve cost efficiency and optimize yield;

· Select ships with optimum intake, bunker consumption and tonnage for lowest port dues;

· Close monitoring of daily bunker consumption via use of the system and ensure vessel consumption is in line with Time Charter Description (TCD) and cross check against other sister ships previously operated in the trade or region;

· Monitor and review bunker survey report of individual stem and confirm that reported quantities are in line with master’s reported ROB. Deal with any variations immediately;

· Cost control – Direct and Indirect costs must be thoroughly understood;

· Manage terminal contracts for assigned trades;

· Manage and resolve claims (cargo claims, container damage, vessel damage) in consultation with legal team where required;

· Strategising trade routes (existng and new). This may involve consolidation with customers and competitors or expanding existing service coverage either via own deployment or swaps with other operators;

· In colloboration with the Commercial department , aquire, compile and mainten trade statistics and reports for analysis and decision making;

· Space management and selection of cargo that delivers best NTV (Net To Vessel) returns;

· Look for opportunities to implement GRI‘s (general rate increase), RR‘s (rate restoration), CBR (critical bunker recovery) for all trades managed in line with cost increases;

· Manage and coordinate rate quotation and filing with commercial department;

· Liaise with agents to ensure online booking forecasts are updated timely in online system;

· Build and retain good relations with customers assigned to you in order XPF become their preferred vendor of choice. The company will expect you to deal with commercial matters relating to a wider geographical scope where you will be briefed internally before discussing with the customer. This will involve regular contact via face to face meetings and entertainment. Out of hours work and travel may be required.

· Business development

o Strategizing trades routes (existing and new) which involves new service development / expansion;

o Feasibilities studies on various services concept and deployment scenarios;

o Securing/expanding of slot swop and fixed slot deals.

Key Performance Indicators

· Accurate and on time internal and external communication

· Customer satisfaction

· Good internal working relationships

Requirements:

· Bachelor’s degree in maritime business or business management.

· Minimum 5 years’ experience in shipping line involving in trade.

· Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal & external stakeholders.

· Able to travel overseas as part of business requirements.

· Independent and result oriented.

· Strategic thinker.

· Ability to focus on tasks and analyses situations, systems, and problems.

· Ability to make quick decisions supported by information and data gathered.

· Able to work in fast pace environment.

· Strong leadership.

· Proficiency in the English language, both verbal and written.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Lead the Regional Trade projects, including collaborate with GTS, Ops and Tech and all other stakeholders to identify and prioritize critical project milestones and deliverables.
• Develop project plans identifying schedules, specifications, risks and contingency plan
• Handle multiple large scale and/or moderately complex projects deliverables concurrently
• Understand functional requirements, ability to articulate and document user requirements and participates in review sessions with key stakeholders
• Continuously gathers feedback from all project team members to track progress and mitigate risk
• Maintain awareness of technical progress and risks for assigned projects, confer with technical personnel to resolve issues and drive corrective actions.
• Prepare project status reports and facilitates both technical and non-technical meetings/design reviews in order to keep management and other stockholders informed of project status and other related project issues
• Conduct review/ walkthrough sessions with key stakeholders (e.g. Product GTS, Operations BAU, testers and Technology teams) for the following documents:User stories
  Functional specifications documents
  Test plan and test cases
  Roll-out training material
  
• Track and monitor the production issues with Tech and Ops
• Participate in the pre-implementation preparation and post-implementation support exercises including end-user live verification during roll-out.

Requirements

• More than 8 years of strong project management experience with a proven track record (waterfall or agile model).
• Relevant knowledge on Trade systems and experience as system end user will be advantageous
• Proven experience in requirements gathering, functional testing and conducting training to end-user.
• Expertise in analyzing customer requirements and translating the same into user stories, test strategy and test cases
• Possess strong written and verbal communications skills
• Demonstrates good work ethics and is able to adapt to changes and is able to deliver within tight timelines
• Highly detail oriented, organized and organizationally agile individual preferred.
• Ability to operate self-sufficiently under strategic direction
• Willingness to adapt to dynamic circumstances
• Expert with Word, Excel, Microsoft Project, PowerPoint and others project tools

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

• Source, identify suitable investment opportunities and analyse real estate opportunities and proposals

• Evaluate deals, including due diligence and debt financing

• Perform financial modelling analyses and feasibility studies including site inspection

• Conduct market research and analyse property market performance and prepare reports

• Assist in valuation and property tax matters

Job Description

As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

· Your primary focus will be on ensuring the following:

· Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes

Primary Skill

PMO Business Services

Responsibilities

• Develop new customer relationships and enhance gross profit.
• Utilize telemarketing and personal visits to both potential and existing clients to boost sales and foster customer loyalty.
• Coordinate local sales campaigns for international partners/agents.
• Lead commercial strategy development and implementation.
• Proactively seek new business opportunities and identify growth potential in current accounts.
• Participate in bids, RFQs, and other commercial activities, including quotation preparation and follow-up.
• Engage in networking events to expand industry connections and drive business expansion.
• Conduct feasibility studies for new and existing ventures.
• Handle customer complaints and feedback to ensure satisfaction and retention, balancing compliance with local regulations and dispute resolution.
• Manage cash effectively and collaborate with Credit Control for efficient credit management.
• Conduct market research to understand current market trends and identify opportunities for business growth.

Requirements:

• Minimum 5 years of relevant experience, preferably in a similar capacity.
• Proficient understanding of Singapore ports and maritime regulations.
• Strong commercial instincts and a drive for business development.
• Excellent communication and people management abilities.

Job Summary:

This role involves leading a team of competent engineers, supervisors and skilled workers in tendering for projects, procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system as well as conduct of testing and commissioning of the ACMV system.

Job Description:

1. Team Leadership:

• Lead, supervise, and mentor a team of ACMV engineers, supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.
• Provide ongoing training and development opportunities for the team.

2. Stakeholders management:

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise:

• Provide technical guidance and support to engineers, supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule.
• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.

4. Budget Management:

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-savings measures.

5. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Reporting:

• Provide updates to senior management on departmental performance and challenges.

7. Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in air-conditioning repair and maintenance.

Requirements:

• Minimum Bachelor's Degree in Mechanical Engineering.
• Proven experience in management and execution of air-conditioning and mechanical ventilation (ACMV) works.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety regulations and industry standards.
• Certification of ACMV systems or related field is advantageous.

· Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

· Manage all necessary repair and maintenance issues.

· Make recommendations concerning development, promotion, and disciplinary action affecting team members.

· Manage inventory and liaise with store manager to make necessary orders in advance.

· Proven ability to develop teams and training of new staff.

· Knowledge of systems, methods and processes that contribute to smooth operations
both in back-end and front-end.

· Shares knowledge of South Indian Vegetarian food and ensures good food quality.

· Manage Catering orders and ensuring smooth flow in catering operations.

· Maintaining and monitoring duty roster schedules.

· Implementing regular cleaning rota, daily, weekly and monthly and doing regular
follow-ups.

· Ensures excellent customer service and has good customer management skills.

· Retains customer loyalty by ensuring good customer experience and relationships.

· Candidate should have completed Degree.

· Ability to work in a fast-paced environment.

· Ability to work well with teams.

· Candidate having working Tamil knowledge is important.

· Minimum 10 years of relevant working experience in a setup similar to ours.

Job Responsibilities

• Responsible for managing and maintaining Sharepoint, CRM applications including installation, update/upgrade, configuration and setups.
• Responsible for the interfaces/jobs monitoring, configuration and troubleshooting on network, connectivity issues
• Provide routine administrative support; register and renewing domain name, SSL certificates, importing certs
• Maintain registry/inventory list of the applications, certs, its versions, expiry dates, access controls, and users/roles list
• Conduct/Perform sanity test on the systems post updates/patches
• Participate in DR exercise, including drills and table top exercise
• Responsible as independent release manager not involved in application support team
• Perform system patches, applications deployments and new releases
• Perform connectivity test for new interfaces, keys generation & renewals
• Conduct preventive maintenance, such as housekeeping and logs extractions.
• Create/Remove accounts/user groups if needed
• Retrieve and extractions of application logs for troubleshooting and investigations
• Communicating control deficiencies and making recommendations for improvement.
• Coordinate with external vendors and internal staff for problem resolution.
• Ensure compliance with IT security standards, policies and procedures.
• Involve in cloud resources administration, monitoring and provisioning
• Setup, configure DevOps/CICD on cloud
• Assist in executing project activities.
• Any other duties as assigned.

Requirements

• Degree/Diploma in Computer Science or Information Technology.
• Minimum at least 8 years of working experience as application/systems administrator.
• Proficient in Microsoft products (Windows Servers , Microsoft AD, ADFS, SFTP, File transfers)
• Experience in SecureConnect product, its configuration & setups
• Experience in Symantec Protection Engine product
• Practical knowledge in managing and working in multi-vendor environment
• Experience, familiar in working in Data centers and Government Commercial Cloud environments, experience in GPC is added advantage
• Experience in managing Singapore public sector agency’s system and environment is preferred
• Ability to manage multiple sites and prioritisation on handling issues
• Expected to work after office hours, weekends/PH. Replacement days off will be granted when needed to work during this timings.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

We are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven individual with a background in beauty and wellness management, we invite you to be part of our innovative and thriving organization. Responsibilities may include but not limited to:

• Drive a team of Consultants and therapists to optimize sales by upholding exceptional service and retail standards, ultimately achieving customer service and sales objectives.
• Manage all aspects of refund and complaint cases to ensure resolution and customer satisfaction.
• Gather customer testimonials, feedback form, before and after photos.
• Brainstorm marketing strategies to boost outlet sales figures.
• Identifying areas for enhancement and implementing necessary changes to elevate the overall customer experience and service standard.
• Demonstrate resourcefulness, a service-oriented approach, active engagement, and effective hands-on management skills.

Requirements:

• Minimum of 3-5 years of experience in the Beauty/Spa Industry, with a preferred background in a managerial role.
• Highly motivated person who is sales-driven & result orientated.
• Proven sales track record and the capability to meet sales targets.
• Excellent communication, interpersonal skills, and customer service attitude.
• Preferably someone who is able to communicate in English and Chinese language.

Working Location: City Hall MRT / Changi Airport MRT