KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

As an Operations & Process Improvement Manager, you will be primarily be responsible for management reporting and daily operations of the business unit. You will also identify opportunities for process improvement and implement solutions to drive operational excellence, leveraging AI and automation tools. You will work closely with cross-functional teams to manage process transformation initiatives, monitor progress, and report on measurable outcomes in alignment with business goals and objectives.

Job Responsibilities:

• Oversee and coordinate operational activities including but not limited to resource allocation/deployment, hiring, productivity and utilisation, staff performance review, training and certification, quality and risk management, knowledge management, team bonding/engagement, operational budget management, opportunity and WIP/revenue tracking.
• Ensure business unit’s related data in enterprise systems is up-to-date and provide timely reporting to senior management on a regular or ad-hoc basis.
• Identify AI/technology-enabled process improvement and automation opportunities within the business unit, collaborate with senior management to prioritise and develop business cases to justify investments in new technologies or process transformations.
• Collaborate with cross-functional teams to manage the implementation of AI/technology-enabled process improvement initiatives, including process reengineering, automation, and standardisation.
• Create and maintain documentation of updated processes, procedures, and work instructions to drive process standardisation and improve efficiency.
• Identify and manage risks associated with new or changed processes, and ensure that appropriate controls are in place.
• Establish metrics to track and report on process performance, and ensure that data is collected and analysed to identify areas for improvement.
• Communicate regularly with stakeholders to ensure that they are aware of process changes, and provide training and support to facilitate successful adoption of new processes.

Job Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related discipline
• At least 2 years of experience in business operations, process improvement, project management, or related fields.
• Proven track record of implementing successful process improvement or internal innovation initiatives.
• Strong analytical skills, with experience in analysing data using Excel and BI tools
• Excellent communication, interpersonal and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams and drive consensus.
• Strong project management skills, including the ability to manage multiple projects simultaneously and prioritise effectively.
• Experience with AI and automation technologies will be an added advantage.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 1 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Key Responsibilities

Financial Management

• Play a key role in formulating and implementing accounting policies and procedures in accordance with CAS (Charity Accounting Standards) and relevant statutory requirements.
• Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Brief management on the monthly financial statements.
• Present the Quarterly Financial Statements and Annual Budget to the board.
• Check and review all payments.
• Review and Approve all journals.
• Involved in grants and other donation applications.
• Prepare and review quarterly GST Returns.
• Document and improve upon the existing policies and procedures and internal controls of the organisation.

Budgeting

• Prepare budgets and cash flow projections and analyse the variances.
• Budget for capital expenditure.

Organisational Resource Management

• Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
• Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Check on the inventory of donation-in-kinds.

Stakeholder Management

• Liaise with outsourced vendors to ensure timely and accurate financial records and to prepare for Board presentations.
• Liaise with internal and external auditors to ensure the Statutory Accounts are presented in a true and fair view.
• Liaise with bankers.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to Director of Finance and Corporate Services
• Lead a team of Administrative Officers.

Competency Requirements

Core Competencies

• Sense making: Interpret data to uncover patterns and trends between various sources of data. Proficient in Goods & Services Tax (GST) Act.
• Resource Management: Establish strategies for the allocation and deployment of resources efficiently and effectively.
• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Transdisciplinary Thinking: Co-relate material from diverse knowledge bases to guide decisions and policy making.
• Adaptability: Foster a culture of flexibility that caters to changes and evolving contexts by articulating strategic goals.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.), and other Financial Analysis tools.

Education and Experience

• Minimum Degree in Accountancy.
• At least 3 years of relevant working experience in similar sectors.
• CA preferred.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Description & Requirements

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

* People who are looking for a place for career growth and providing professional service are encouraged to apply

* Attractive remuneration and benefit package

* Position available at different locations

Our client is seeking a talented and experienced Design Manager to create compelling and user-centric experiences across our suite of crypto products and platforms. The ideal candidate will have a strong background in design, a deep understanding of the crypto ecosystem, and a passion for innovation.

Responsibilities:

1. Collaborate closely with cross-functional teams, including product management, engineering, and marketing, to define design requirements and priorities.

2. Develop and execute a cohesive design strategy that aligns with the company's goals and objectives, leveraging industry best practices and emerging trends.

3. Oversee the end-to-end design process, from concept ideation and wireframing to prototyping and final execution, ensuring consistency and excellence in design execution.

4. Champion user-centred design principles, conducting user research, usability testing, and gathering feedback to inform design decisions and improve user experiences.

5. Establish and maintain design systems, patterns, and guidelines to promote consistency and scalability across products and platforms.

6. Stay abreast of industry developments, emerging technologies, and design trends in the crypto space, continuously seeking opportunities to innovate and elevate our design capabilities.

7. Advocate for design excellence within the organization, promoting a culture of creativity, collaboration, and continuous improvement.

Qualifications:

8. Bachelor's or Master's degree in Design, HCI, or related field.

9. 5+ years of experience in UI/UX design, with at least 2-3 years of hands-on experience in the Crypto/Blockchain industry.

10. Strong portfolio showcasing a range of design projects, including web and mobile applications, with a focus on crypto or fintech products preferred.

11. Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc., and familiarity with prototyping tools like InVision or Framer.

12. Excellent communication, interpersonal, and leadership skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

13. Deep understanding of blockchain technology, cryptocurrencies, and decentralized finance (DeFi) concepts.

14. Experience working in agile development environments and familiarity with agile methodologies.

15. Strong analytical and problem-solving abilities, with a keen eye for detail and a passion for creating intuitive, user-friendly experiences.

16. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to change.

Other requirements:

• Previous experience in crypto is preferred
• Willingness to relocate to Dubai
• Immediate availability to start
• A portfolio is required.

For consideration, please send your CV to [email protected].

Responsibilities:

< Assist Project Manager to leads, supervise and motivates staff /sub-contractors to ensure productivity;

< Advocate improvement on works processes;

< Participate on the planning of site works;

<Responsible for overall smooth operation of the site construction and ensures that all emergencies are attended and rectified promptly.

Requirements:

< Minimum NCCS/Diploma in Building/recognize degree or relevant certificate;

< A team player with good interpersonal and communications skills;

< At least 8 to years of related experiences

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

Assistant Manager HRBP

Our client is one of the leading tertiary institutions in Singapore.

Responsibilities

Operational Excellence and Support

• Engage in manpower planning and projection and work with Finance and Heads on manpower projections, budget and costings
• Plan and manage search/appointment, re-appointment, post retirement re-employment for various tracks, including tenured, tenure-track, lecturer track, faculty associate, adjunct and visiting
• Work with HR and Leaders in seeking approvals on leadership appointments and re-appointment
• Plan and manage Promotion and Tenure (PT) and Educator-Track & Practice-Track Promotion Exercise
• Assist in planning and implementing performance appraisal exercise, seek inputs from HRBP and ACF on the plan and co-facilitate with HRBP the Performance Review Board (PRB) meeting
• Support in the conceptualization and implementation of development initiatives such as mentorship programme
• Support Chair and ACF in building a nurturing, positive, performance based and forward-looking school culture and professional best practices
• Arrange for campus visit/research seminar and student lecture/interviews; arranging candidates’ accommodation and schedules for campus visits, and assisting in reimbursement
• Assist Cluster Lead/HRBP on disciplinary or grievances matters
• Support Chair, ACF and HRBP in preparing various reports on HR matters, analyzing and identifying issues and providing recommendations

HR Policies, Processes and Systems

• Assist HRBP and partner with fellow HR Team members across Schools in driving development, standardisation and improvement of HR related processes, standard operation procedures (SOPs), and systems, with the objective of achieving operational efficiency & effectiveness, compliance with regulations and policies, and service excellence
• Educate employees on policy/system changes and implications, as well as understand and gather their feedback and input

HR Partnership

• Assist HRBP in partnering and supporting stakeholders and employees in a proactive and consultative approach on a full spectrum of HR functions
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Partner with HR Centre of Excellence and relevant key stakeholders in the delivery of key HR projects such as employee engagement surveys, people development programs, change management plans, performance management and promotional exercises etc.

Requirements

• Degree with minimum 3-5 years of relevant HR working experience
• Able to multi-task and prioritize effectively with outstanding attention to details
• Strong planning, organizational and analytical skills
• Excellent communication skills both written and verbal
• Able to build and maintain effective interpersonal relationships at all levels; handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Proficient in MS Office Applications (Word, PowerPoint, Excel)
• Good knowledge of Employment Act and Labour Laws would be advantageous
• Comfortable operating in a matrix structure and in a constantly changing environment

Location: West

If you are interested, apply today.

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Chew Chia Ning, Reg No: R1657483) if you feel there is a fit with your experience and interest. You may also forward this interesting opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

Kindly indicate your current/last salary details and your notice period

PeopleSearch Pte Ltd

EA License No: 16S8057

We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value. We are looking for a Material Management Specialist to oversee all aspects of outgoing deliveries. The incumbent will be the key personnel to take charge in resolving problems that arise from daily operations. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do. Our people make the difference.

Reporting to the Head of Operation, key deliverables include:

1. Booking and Control of:

• Warehouse Transfer
• Material Internal Booking

2. Customer Service Management

• Order Management (Order Processing)
• Project Management (Coordination of Local Deliveries)
• Support and Follow up Sourcing and Procurement of Project requiredd material including PR on shortages.
• Central Point of Excellence for Customer Service, Procurement and Logistics Support for Planning.

3. Import/Export

• Sourcing and Exchange of Material with Holding & Affilated Companies
• Contact to SCM/Subsidiaries/Shipping Agency
• Crosscheck Physical Material/ Delivery Ticket/Order/ Invoice
• Claim Management
• Filing of Docuements

4. Local Purchase

• Link to Technical Office
• Supplier Evaluation and Implementation of Processes together with IQM Department WHN
• Coordination, Booking and Control of Purchasing Process of Local Sourced Material
• Material Quality Management
• Management of Material Master Data
• Actively Coordinating with Sales, Finance and Engineering as Central Support.
• Liaise with Warehouse about Incoming and Outgoing Material

Your profile includes:

• Min GCE O-level and above will be preferred but is not a barrier for the right candidate.
• Preferably 2 years of logistics or order management experience in a similar business environment.
• Suitable fresh graduate from Logistics or Engineering faculty are welcome to apply.
• Proficient in Microsoft Office Excel, Word and Outlook.
• Fluent in English both oral and written. Mandarin speaking will be an advantage.
• Able to work with minimal supervision, both alone and in teams.
• Possess strong numeric sense, structured thinking and organizational skill.
• Good time management. Ability to manage time pressure and meet deadlines.
• A good team player with excellent communication and interpersonal skills to work with internal and external parties.

Please include your current and expected salary and your availability in your CV for us to conduct a more effective job matching. All applications will be held in strict confidence.

We regret to inform that only short-listed candidates will be notified.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

we are looking for candidates for the following position:

Senior Account Manager / Account Director

1) Senior Account Manager

The Senior Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

• Develops clearly focused creative strategies and creative briefs
• Delivers value adding performance throughout the project
• Collaborative teamwork between Creative, Media and Planning
• Prepares and participates in client presentations
• Provides input for creative strategies/briefs
• Organizes day-to-day smooth operation of project
• Ensures and facilitates effective communication flow throughout project
• Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

• Liaises and maintains regular contact between client
• Understands clients’ products, services and advertising requirements
• Discuss campaign details with clients and Agency members
• Demonstrates ability to interact with clients
• Organizes and participates in client presentations
• Organically grow the business

Requirements:

• Minimum 4 to 6 years of integrated / digital experience in the advertising industry
• Self-motivated, persistent, hardworking, committed, creative, organizer, team player
• Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)
• Knowledge in digital marketing, advertising and marketing communication
• Knowledge in web analytics, data driven marketing and content marketing will be a plus
• Excellent listening comprehension and strong presentation skills a must
• Effective communication (verbal and written); Good command of the English language.

2) Account Director

The Account Director is experienced in developing and executing integrated campaigns and digital advertising. He/ She will be responsible for managing up to senior level client relationships, build and grow the account portfolio on Samsung and Non Samsung clients. He/ She needs to have sound understanding of clients’ marketing and advertising needs. The incumbent will need to provide perspective and leadership in the development of the highest quality advertising product.

Responsibilities:

• Grow the account through strategic initiatives and organic revenue growth
• Always pushing for innovation and new way of doing things that helps build brand and drive sales
• Always pushing to achieve optimized results on campaigns launched.
• Be an inspiration to the creatives by distilling great insights to achieve better creative output
• Lead in new business pitches from brief to ideation

Requirements:

• Minimum 10 years of integrated / digital experience in the advertising industry
• Possess leadership qualities and is able to lead a team
• Must be able to work with various disciplines and different types of business portfolio and clientele
• Self-motivated, and a team player
• Vocal and confident disposition
• Hold a Bachelor’s degree at minimum
• Strong presentation skills a must

*Candidates to be comfortable with office moving to Kim Chuan area in 2024.

Responsibilities:

· Possess an existing client base and develop and implement marketing activities to bring in new customers and service existing customer relationships

· Keep abreast of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities

· Have a sound understanding of the International Bunker business (Ports / Suppliers / Owners / Charterers / Regulations)

· Knowledge of the oil market and marine fuel pricing strategies, and knowledge of the maritime shipping industry

· Develop effective marketing materials to promote service and value proposition to new and existing customers

· Manage customer portfolio with direct responsibility for negotiating and executing sales transactions -- from quoting, negotiating, confirming, delivery, and post-delivery service and support

· Monitor customer utilization of company credit lines, payment performance, and assist with collections if necessary

· Manage any disputes or claims resolution in the event of any disagreements/claims

· Assist with development of junior staff and trainees

· Closely follow the companies group policies and procedures

Requirements:

· Business or marketing-related degree or equivalent professional qualification

· Minimum 2 years and above in similar capacity of Sales/Marketing

· Candidates with a background in oil and gas industry will be an added advantage

· Good written and oral communication and strong persuasion skills; demonstrate ability to express ideas clearly

· Strong Analytical Skills

· Excellent interpersonal relationship skills

· Strong organization skills and have excellent follow up skills

· Proficient in MS Office

· Fluent in English and Mandarin, proficiency in other languages would be an added advantage

MAIN PURPOSE
The incumbent will drive overall Regulatory Affairs strategy and execution for the Companies in the region to ensure regulatory compliance. He/She will proceed Quality Management in the region to support Shiseido group quality. He/She will also enhance consumer relationship within the region.

KEY RESPONSIBILITIES
[Regulatory Affairs]
• Lead and guide a regional regulatory team to manage regulatory affairs for the Companies, such as formula compliance, labelling compliance and registration/notification compliance.
• Plan and execute short-term and long-term goals/objectives in regulatory field to ensure marketing objectives are met.
• Supervise registration/notification of products by both local affiliates and distributors for obtaining approval of new products, update and maintenance of existing product licenses.
• Collect evolving regulations and conduct critical assessment on the impact of those regulations. Provide counsel to stakeholders/management on relevant courses of action. Lead advocacy to local authorities in order to minimize business impact caused by relevant regulations in cooperation with industry association.
• Provide accurate and timely support to local affiliates and distributors regarding regulatory inquiries from local authorities, consumers, retailers and other stakeholders.
• Ensure claim/advertisement compliance in cooperation with APIC as for inquiries from SAPAC Mkt, GIC and other relevant stakeholders.
• Report and share major regulatory issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Quality Management]
• Lead and guide a regional quality team to manage quality control for the Companies, such as consumer complaints both for health and quality.
• Plan and execute short-term and long-term goals/objectives in quality field to ensure marketing objectives are met.
• Provide accurate and timely support to local affiliates and distributors regarding quality inquiries from local authorities, consumers, retailers and other stakeholders.
• Report and share major quality issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Consumer Relationship]
• Update consumer related policy and execution plans in order to enhance consumer relationship within the region.
• Support local affiliate as for health/quality complaints in consumer relationship from technical and consumer relationship’s point of view.
• Any other ad-hoc duties assigned.

REQUIREMENTS
• Minimum Degree holder majoring in any relevant disciple from a recognized tertiary institution.
• Preferably more than 10 years of experience in regulatory affairs ideally gained in the cosmetics/beauty industry.
• Possess cosmetic science / technical knowledge (ingredient, formulation, safety, efficacy).
• Excellent interpersonal and communication skills.
• Good command of English.
• Able to travel globally for business.

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

• Develop corporate strategy papers and reports for the board of management
• Conduct country and market analyses across all business units to result in supportive concepts for regional strategy and business development
• Prepare and coordinate top-level management meetings and workshops
• Continuously track developments and news in the region with relevance to Bosch operations
• Take on ad-hoc tasks and projects

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
• You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded, and you are conscious of safety at all times in our store.
• You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.

• Support and deliver business performance delivery by ensuring always on plan in each markets to win big events Mega campaigns, single digit campaigns, PrimeDay, BlackFriday, etc. Support new innovations launch, improve product mix.

• Deliver Pureplayer & Marketplace fundamentals & CASA target, by identifying gap and defining action plan by market

• Define need for channels’ differentiated assortment (incl SIOC) or exclusive eCOM portfolio and ensure perfect execution in markets

• Deliver MarketShares targets, by winning the Search and Conversion against competition, ensuring in close collaboration with Global Digital Media Team an always on integrated strategy of sufficient Media and Commercial activations

• Lead and drive the development of overall digital marketing strategy & plans for ecommerce and (future) total company (offline & online) channel in ASIA/ SEA.

• Start developing a centralized relationship with key regional customers ie Lazada, Shopee- Media + Sales to leverage partnerships at benefits of markets, driving clarity, simplicity and cost efficiency

• Develop relevant commercial, shoppers, digital & performance marketing regional playbooks Playbook with bi-annual release made of fresh updates and JDE learnings

• Work closely with the markets to share best learnings and reapply

• Insights sharing with the markets

• Identify and activate emerging customers’ platforms, ie livestream

• Identify emerging media consumption and consumer engagement trends, share learnings and recommend actions on media execute on to local markets

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Job Descriptions

• First point of contact at Lobby upon arrival and departure, and to ensure that VIP is being attended.
• Attend to the guests' special occasion such as wedding anniversary and birthday, and arrange the necessary amenities according to the departmental procedures.
• Attend to guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel.
• Respond to guests feedback promptly.
• Co-ordinate with Housekeeping, Engineering to ensure that all rooms are in good condition for guests stay.
• Understand and able to execute all Front Office standard operating procedures.
• Ensure information are properly communicated to subordinates and peers through briefing and other means.
• Perform as shift leader when required.
• Be fully conversant with hotel emergency response plan and procedures.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shift and any day, including weekends and public holidays.
• High attention to details.
• Ability to multi-task and work efficiently in a fast paced environment.

Responsibilities:

YCH Group is looking for a dynamic individual who is keen to join a growing and fast-paced organization within the supply chain and logistics industry, and is willing to play a paramount role in supporting the QA team.

This candidate will take up a dual role, overseeing as a Pharmacist and a quality assurance manager within YCH Group:

Pharmacist Roles and Responsibilities:
1. Provide insights of Singapore healthcare industry landscape (Current & future)
2. Provide expertise and knowledge regarding key healthcare procurement system, cycle and supply chain requirements.
3. Main role is to administer, authorize and control of our inbound and outbound of vaccines to our customers.
4. Manage and maintain paperwork records for all drug recalls and corrective and preventive actions verification (if any).
5. Represent the company (together with Operations) in external meetings/discussions requiring pharmacist presence and expertise (e.g. Vendor meeting, meeting with new/prospective customer).
6. Support for migration/shifting operations on therapeutic and pharmaceutical products as per operations required.

QA Roles and Responsibilities:
7. Work jointly with operations, to ensure that SOPs (e.g. relating to receiving, storing and issuing functions) are compliant to local, global and customer requirements (e.g. HSA, GDP, Therapeutic license)
8. Audit processes (e.g. relating to receiving, storing, issuing, and inventory control functions) and documentation, for compliance, traceability and accountability.
9. Application of relevant licenses for the company if necessary.
10. Ensure the ISO 9001 Quality Management System in the company is in place.
11. Site QA monthly reporting, monitoring and follow up.
12. Train internal quality auditor based on the ISO 9001 requirement.
13. Any other tasks as assigned by manager.

JOB REQUIREMENTS:
• Active Singapore-registered pharmacist
• At least 1 year QA working experience in a similar capacity
• Min. Degree holder

In this role, you will be responsible for develop new business in targeted market, conduct research and plan to support the Management in decision making.

Job Outline

• Assist in open new markets & improve sales performance from exiting weak markets.
• Handle customer enquiries and needs to identify additional sales opportunities
• Process sales order & liaise with service provider for smooth & on-time delivery
• Assist Sales Manager in improve marketing material & Social Media platforms.

Job Requirements:

• Min Diploma in sales and marketing or relevant course.
• Min 2-3 years of Sales Experience.
• Experience in Import & Export Industry
• Willingness to travel.

Interested applicant, kindly send your updated resume to [email protected]

Job Description:

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to maintain and increase the Hotel’s service consistently
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

Requirements:

• Minimum 3 years of relevant experience in hotel front office with a management role
• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example

• Issue policies, adjustments, and manage member updates.
• Calculate premiums, ensure timely tax and card issuance.
• Handle client/agent queries and champion digital solutions.
• Manage accurate documentation and resolve issues independently.
• Support projects to enhance efficiency and compliance.

Requirements:

• Minimum Degree in Business or other related courses with at least 2 years of relevant working experience.
• Proficient in MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.