Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Lead a team of KYC officers, offering guidance and support to improve their performance and knowledge.
• Ensure the team's compliance with relevant regulatory requirements, company policies, and industry standards throughout the onboarding process.
• Collaborate with cross-functional teams to optimize and improve KYC onboarding procedures.
• Maintain high-quality standards in KYC operations, proactively identifying and resolving issues, and implementing innovative solutions as needed.

skills and experience required

• Degree in Banking / Business / Economics / Finance.
• Minimum 5 years of KYC onboarding experience in the banking industry.
• Familiarity with MAS regulations, rules, and guidelines
• Ability to collaborate effectively with all internal and external stakeholders

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

[What the role is]

The Strategic System Department spearheads the development and operation of strategic pan-NEA systems in support of its operational objectives by leveraging WOG or best-in-class technology. The department also governs and manages key sensor networks to support NEA’s operational resiliency and transformation in alignment with WOG initiatives. This entails working closely with key stakeholders to harness synergies in both internal and WOG systems to introduce proven technologies into Ops processes for enhanced operational excellence. Critical work involves the conceptualisation, development, operationalisation and management of strategic systems to support and sustain new operating models.

[What you will be working on]

You will take the role of Business Architect who oversee the Ops-Tech integration and design throughout multiple pan-NEA system life-cycle. As part of the programme team comprising system owners, field operation officers and IT professionals, you ensure implementation across multiple operation domains achieve the expected business outcome. You will focus on the continuous design evolution of the system in alignment with Whole-of-Government (WOG) initiatives and source for best-fit technology solutions. You possess strong WOG collaborative acumen and relevant industry knowledge of best practices.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Knowledge in Computer Science, Information Technology or Sciences would be an advantage
• Relevant work experience in major IT and workflow re-engineering system projects and/or engineering systems with major IT components in government settings would be an advantage. Fresh graduates are welcome to apply.
• Experience with managing AI/ML systems would be an advantage
• Good team player with strong interpersonal communication, presentation & writing skills
• Self-starter and able to accept a significant level of responsibility and accountability
• Able to reimagine the delivery of services from a customer-centric perspective, identify improvements and redesign the service delivery process from a service journey perspective
• Able to translate service processes into design of digital systems
• Keep abreast of latest technologies, identify new tools/technologies, assess usefulness and applicability in the context of operations and agency’s IT environment, ready for adoption to improve service delivery and productivity
• Work well across agencies to achieve better coordination and integration of technology and processes
• Able to work under fast-paced and multi-tasking environment

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Strategic-System-Department----Contract_JR-10000021104

The Opportunity

• Opportunity to work in a MNC environment – FMCG Industry
• Monday - Friday/8.30am – 6.00pm
• Central
• 6 months contract
• Salary: Up to SGD 5k

The Talent

• Min Degree holder in marketing or equivalent
• Minimum of 3-5 years of consumer marketing is an advantage
• Must be agile and capable of adapting / multi-tasking in a fast paced and continuously changing environment

Job Description

• Develop and execute brand plans on-time, in-full accurately. Campaign deliverables will include ATL- digital/social media/tv & BTL- in store assets creation.
• Develop campaign KPIs, work on post-launch evaluation for key initiatives and reapply learnings of the subsequent campaigns
• Comprehensive understanding, tracking and sharing of competitor activities across markets
• Sharing brand performance on a monthly basis (Nielsen) with Brand, Sales & Commercial team & provide actionable insights
• Work closely with the regional team and support on developing campaign assets
• (Develop local and language adaptations from assets)
• Manage and execute media plans across markets, working closely with media agencies
• Develop and manage social media calendar, activations and consumer feedback, working with social media agency
• Develop & adapt POSMs, working very closely with the Creative Agency & Trade Mktg team
• Develop on-pack designs & premiums, working closely with Quality Department, Legal to ensure items adhered closely to legal, quality requirement

Next Step

Prepare your updated resume, send to the following email:

[email protected]

*Only shortlisted candidates will be contacted*

Our client, a prominent bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will play a crucial part in:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents, and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline
• Minimum 1 year of b2b sales experience will be advantageous
• Good working attitude, highly motivated and result oriented

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

COMPANY DESCRIPTION

WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION

Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?

If you answered yes, why not join us? We are now hiring a Regional Digital Experience Manager.

About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality, and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

JOB DESCRIPTION

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes a difference to our customers and business partners. We believe that our colleagues are the key to our success.

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand. As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy. You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling.

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

About you

• 5-7 years of experience in web/mobile analytics, metrics gathering, reporting and analyses.
• Advanced proficiency in Google Analytics, Excel, Cognos, predictive modelling, forecasting and related data-analyses/statistical software
• Strong leadership and interpersonal skills
• Proven organizational, analytical and decision making abilities
• Sales driven and result oriented
• Ability to use own initiative and work as part of the team
• Leadership experience of managing team is preferred
• Excellent communication and English language skills, both verbal & written

ADDITIONAL INFORMATION

COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M, is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007, we have opened more than 200 stores worldwide.

At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.

When you first join COS, you will have a full introduction, excellent training, and a team that will support you during your first days, weeks, and months. In addition to this you will also receive lots of fantastic benefits including.

• 25% staff discount
• Double pay – thirteenth month bonus
• 16 days holiday
• Birthday Leave
• Additional holiday for long service
• Medical insurance

Your role :

Are you innovative? Are you excited to take on new challenges and keen to optimize processes?

• manage open ended and closed ended multi manager real estate funds
• coordinate tasks with other stakeholders, such as Portfolio Managers, Fund Administrators, Custodians, Legal & Tax and others
• investing in real estate funds, NAV reconciliation, Cash Management, FX Hedging
• launching and supporting new product setups

Your team :

You are working at Real Estate Multi Manager at UBS Asset Management. You'll be working in the Product Management team in Singapore. Thereby you will be part of global team with its main office in Zurich.

Your expertise :

• Bachelor in Banking & Finance preferred
• ideally 5 years of experiences within the fund business
• skills to solve problems and manage other

• German-language skills preferred

Responsibilities:

• Develop and maintain good working relationships with new and existing customers and other stakeholders
• Identify and meet relevant customer needs and deliverables according to proposed timelines
• Provide follow-ups regularly with existing customers to ensure that quality standards are maintained
• Develop proposals and deliver strategic sales presentations
• Identify business opportunities and follow-up to close sales
• Meet and exceed monthly sales targets through sales activities
• Provide regular reports to the management team on market/ customer/ sales movements

Requirement:

• Diploma/Advanced/Higher/Graduate Diploma.
• At least 2 Year(s) of sales and cold call experience for this position
• Actively seek out and engage customer prospects.
• Well versed with LinkedIn and other social networking platforms for prospecting.
• Effective activity management and reporting skills.

Please submit your updated resume here and/ or reach out to Zann Tan (EA: R23112217) and her team at 98438083 or [email protected] for a confidential conversation.

Job Description & Requirements

• Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Clinic
• Handle feedbacks or complaints and update to the Clinic Director accordingly
• Respond to patient's requests promptly
• Assist in preparation of monthly reports, operating budgets, and other relevant reports
• Perform any other relevant duties as and when assigned by the Clinic Director

Job Requirement

• At least 1 to 2 years of experience in Clinic Operations
• Experience in leading a team
• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting
• Able to be a team player to assist the management team on any other duties

Key Areas of Responsibility

· Working closely with GM and the team to deliver excellent member experience.

· Guarding the reputation of the club, its members and investors.

· Working closely with GM to be responsible for day-to-day operations, bringing together dynamic teams in operations, culinary, wine, cellar, facilities, accounts, events management and memberships.

· The AGM will assist GM at board meetings and annual shareholder meetings.

· The AGM will assist GM to present confident and credible leadership.

· The AGM will assist GM to be accountable for the operational and financial performance of the business.

· Strategies and implement initiatives to enhance the business operation.

· For the health, safety and well-being of staff and customers and for the performance of each department.

· Management of all regulations; licensing, legal requirements and compliance.

· A robust and resilient individual who is able to quickly assess situations.

· A high level of emotional intelligence (clearly aware how their behaviour impacts on others).

· Although wine is the focus at 67 Pall Mall, this is matched with a great food offer and the AGM should be creatively orientated with a genuine affinity with both food and wine.

· Events are a major part of the business and the AGM should have considerable experience in this style of operation, and an eye for the unusual in order to constantly improve and impress members.

· Self-motivated, driven and competitive; able and willing to push boundaries with a collaborative and dynamic team and bring a fresh viewpoint and attention to detail to the club.

· Challenging ways of thinking and initiating change in a constructive manner.

· Charismatic with strong people management skills, excellent communication and presentation skills.

· Demonstrable ability to plan projects and execute plans on time and to budget.

· Any other job duties as assigned by the management.

Shangri-La Rasa Sentosa, Singapore

We are looking for Manager, Events Sales (Corporate)

As a Manager, Events Sales (Corporate), we rely on you to :

• Assist the Director, Event managing and executing sales effectively, communicate and achieving targeted goals and objective with team members
• Responsible for corporate events sales activities in both local and international partners
• Implement the sales activities and action plans outlined in the sales plan of the hotel
• Maintain sales and service standards of the team

We are looking for someone who:

• Has a passion for Sales
• Is a strong team player
• Has a can-do attitude
• Enjoys crafting creative and best-fit solutions for business partners and customers
• Has strong interpersonal and communication skills
• Able to engage in a friendly and professional manner with business partners and customers

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Responsibilities:

Cash Management

• Monitor daily Group cash balances and cash flow projections, ensure that sufficient funds are available to meet ongoing operation and capital investment requirements.
• Collaborate with the Treasurer to manage short-term liquidity needs and optimize cash resources.
• Oversee Treasury activities, including cash management, investments, and debt management.
• Oversee fund transfers within the Groups entities, ensuring efficient and timely execution.
• Ensure accurate recording and timely payment of interest and principal amounts.

Documentation and Reporting

• Prepare various treasury reports, including weekly and monthly cash position reports and liquidity forecasts.
• Responsible for Group Bank Guarantees, work with business units to issue or renew guarantees where required.
• Prepare comprehensive bank schedule reports for auditing purposes and scheme management.
• Manage the registration of Bank users and maintain the token registers for the group.

Banking and Relationship Management

• Responsible for bank account management, including opening and closing bank accounts, and bank mandates, including signatories’ KYC, across all entities globally.
• Administer bank accounts, bank account access and bank connectivity on all bank platforms.
• Ensure compliance with bank documentation and reporting requirements.
• Maintain bank relationships to ensure all operational issues are resolved effectively and corrective action plans are implemented to prevent recurrence of issues.

Compliance and Reporting

• Ensure all Group processes are in compliance with internal DOA policies and Treasury Policy & Procedures.
• Collaborate with both internal and external auditors during audits

Ad Hoc Projects

• Support the Treasurer with special projects related to process improvement, system upgrades, and other initiatives.

Job Requirements:

• Bachelor’s degree in finance, accounting or related field is preferred.
• 4 to 6 years of experience in Treasury, ideally within a treasury or financial environment.
• Strong understanding of cash management, investment strategies, and financial instruments.
• A strong grasp of fundamental accounting principles and financial concepts.
• Proficiency in financial software, MS Office suite (especially Excel).
• Excellent written and verbal communication skills.
• Familiarity with banking procedures, payment processing, and cash management is advantageous.
• Demonstrated ability to manage multiple tasks, meet deadlines, and adapt to a dynamic work environment.

Job Description:

• The functional subject matter expert and responsible for the execution of all product specific supply chain activities in the Virtual Site Operations Team (VSOT).
• Provide planning, procurement, logistics, customs support and oversight for all assigned products.
• Establish strong working relationships with tolling sites to attain optimal levels of production output, minimize costs while adhering to agreed upon production schedules, thereby delivering superior levels of customer service.
• Develop and provide tolling site supply performance metrics to VSOT for CM Scorecards in order to track and identify CM performance trends related to customer service.
• Supply assurance — monitor and track supply outlook including supply issues resolution Inventory management and deployment.
• Participate and collaborate closely within the Virtual Site Operation team (VSOT) on supply/demand changes, pricing changes, vendor/customer issue resolution, contractual issues, allocations etc.
• Monitor and track supply outlook including supply issues resolution.
• Develop and update a rolling 18 and 36 months master schedule based on demand forecasts, available capacity, inventory policies and regulatory requirements.
• Ensure global inventory management policies and processes are adhered to.
• Manage allocation for short supply products by collaborating closely with the respective above site Brand Supply Leads (BSLs) on allocation proposal and inform the allocated quantities to the customer.
• Lead and support inventory transition planning for new product transfer projects.
• Maintain regular contact with the logistics centers and global planning to resolve demand and supply issues.
• Through collaboration with key stakeholders, accountable for driving continuous improvements in supply chain processes, establishing meeting performance objectives and operational changes.
• Work on continuous improvement and streamline procedures and processes to be used by the team and secure that processes are documented.
• Create and sustain an improvement culture by actively stimulating and supporting Operational Excellence initiatives.
• Lead and facilitate the implementation of various projects and initiatives that impact the supply chain team.
• Collaborate with all other teams within (Intercompany Operations Customer Service, logistics, transport, customs etc.) and outside Upjohn Global Supply to assure supply and improve efficiency of processes.
• Flexibility on daily working hours, given the position’s workload variability and interaction with stakeholders in other time zones (Asia, US, EU).
• Possibility and flexibility to accept reports direct or indirect reports in the future
• Travel may be required from time to time (up to 20%).
• Verify and review toll reports received in view of bill of materials (BOM) and standard consumption.
• Reconcile tolling quantity, calculate, post and review resulting MUVs and P&L entries monthly.
• Make the tolled inventory reconciliation sheet for audit purposes, analyze tolling inventories and take corrective action as needed
• Collect, consolidate, verify and communicate forecasted API volumes per article to be used in the operational plan (budget),
• Generate and review the API demand forecast and inventory targets to detect important deviations from the information used for the operational plan (budget).
• Update article information with new/changed BOM information, or provide update BOM information to the relevant support function and monitor and verify timely and correct set-up.
• Monitor current and projected inventory of tolled materials (RSM + API) at contract manufacturers, to detect potential issues, slow moving, overstocking and unavailability situations and initiate/change action as necessary.
• Review and management of slow moving and distressed inventory
• Collaborate with the Ops lead and finance team to review and mitigate any distressed inventory.
• Work with Ops and finance in setting budget inventory targets for their respective portfolio

Requirement

• Minimum Bachelor degree (Economics, Logistics, Supply Chain management, Trade or Management) or equivalent experience.
• Minimum 10 years working experience in Supply Chain;
• Minimum 5 years’ experience in the planning environment of a production plant, preferably in the pharmaceutical industry.
• Experience in Materials Management is an added value

If interested, please email your cv to [email protected].
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation.

Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions and/or drive adoption.

He/she will also work closely with HR, Corporate Communication Team and other functions to ensure effective change management and project communication.

Drive Change Management and Communication in Platform Transformation’s strategic projects, including

1. Adoption and Communication Lead for new portal project

• Work closely with project team and business change champions to develop adoption and communication plan
• Drive onboarding of external and internal customers
• Define and track success metric

2. Change Management and Communication Lead for new system project

• Drive and develop change management and communication plan
• Collaborate closely with project management team, business stakeholders and vendor to align on Change Management plan, communication materials and project timelines
• Oversee delivery of communication to impacted employees to ensure information provided is accurate and comprehensive
• Define and track success metrics

3. Develop materials to support communication of strategic projects at key events (E.g. Townhalls, Product launches/’Go-live’, Kick-off)

4. Lead Overall Change Management and Communications for Platforms Transformation

• Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units’ communication activities, and Leaders briefing
• Work with Enterprise Platforms and Transformation change agents in planning and execution of events (e.g. off-site, get-together)
• Inject new ideas from time to time to ensure effective communication and engagement
• Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders

5. Support Ad-hoc Events or Request from Business/ Enterprise Platforms and Transformation

• Provide required support to Group-led events & updates such as Kick-off, Digitalisation Events

Skills for Success:

• Bachelor’s degree from established university in Business or Philosophy or Communications
• Around 8-10 years of industry experience in Telco and ICT
• Experience in transformation change management
• Experience working across different cultures and geographies
• Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications
• Change management framework e.g. ADKAR
• Excellent corporate writing and storyboarding skills
• Proficient in power point, word and excel
• Ability to coordinate workshops / focus group sessions
• Ability to distill complex information and translate into layman’s terms

Responsibilities for Finance Manager

• Monitor the financial operations within the company (payroll, invoicing, and other transactions)
• Prepare monthly and quarterly management reporting
• Participate in strategic data analysis, research, and modeling for senior company leadership
• Support project analysis, validation of plans, and ad-hoc requests
• Manage the company's financial accounting, monitoring, and reporting systems
• Supervise the preparation of quarterly and annual account reconciliations, monitor and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting.
• Create strategic business plans based on the analysis of the company’s status and financial forecasts.
• Ensure compliance with accounting policies and regulatory requirements

Qualifications for Finance Manager

• Bachelor's degree in Finance or Accounting;
• Ability to synthesize large quantities of complex data into actionable information
• Ability to work and effectively communicate with senior-level business partners
• Excellent business judgment, analytical, and decision-making skills
• Knowledge of financial reporting.
• Strong demonstrated use of Excel, Word, and PowerPoint

• Management of assigned Telco/ICT projects and transitions complying with Project Management Methodology (PMM) that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members (matrix reporting) that are key to the successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customized response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project to the customers.
• Provide weekly/monthly project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer’s satisfaction. 12. Provide Project Completion Handover Documentation to customer.
• Facilitate project handover to maintenance team.

Skills for Success:

• Degree in Computing or Technical or Engineering domain
• At least 7 years of IT experience in a multi-disciplinary environment (e.g. Data Centre Operations, Network, Storage, Server, Middleware, Cloud, Cyber Security) in a customer fronting role.
• At least 5 years of Project Management experience in Telco and IT infrastructure environment.
• Professional certification in Project Management, e.g. PMP, PRINCE2 Practitioner or CITPM.

RESPONSIBILITIES:

Manage day-to-day branch sales and operations.

Motivate and manage a team of customer service, consultants and therapists to achieve their goals.

Ensure a high level of service quality and total customer satisfaction.

Identify, recommend and promote appropriate treatments and products to customers’ needs.

Work closely with the Marketing Department on the execution of sales and promotional activities.

Build and establish relationships with customers.

Handle customers’ feedback and provide service recovery where necessary.

Evaluate staff performance, provide feedback and coaching.

Other ad-hoc duties assigned

Candidates must possess at least "O" Level, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.

Required language(s): English, Mandarin (in order to handle customers’ feedback and also, to build and establish relationships with English and Mandarin speaking customers.)

Required Skill(s): team management, sales and operations, consultation, customer service

At least 6 years of relevant supervisory/managerial level experience in the beauty/spa industry.

Candidate who has beauty/spa certificate will be an advantage.

Able to lead and mentor a team

Good communications and strong interpersonal skills.

Result driven and service oriented.

Strong aptitude in promotional techniques – without hard selling

Willing to work retail hours.

Summary:

Manage the daily operations of the beauty cosmetics counter, ensuring the highest level of customer service and maintaining brand standards.

Scope:

• Lead and inspire a team of beauty advisors, providing guidance, training, and coaching to enhance their product knowledge and sales skills.

Set sales targets and monitor performance, implementing strategies to achieve and exceed sales goals.

• Foster a customer-centric culture, ensuring that every customer receives personalized attention and a memorable shopping experience.

• Stay updated on the latest beauty trends, product launches, and industry developments to provide expert advice and recommendations to customers.

• Build and maintain strong relationships with customers, offering tailored beauty solutions and developing a loyal client base.

• Effectively manage inventory levels, ensuring adequate stock and product assortment to meet customer demands.

• Collaborate with the store management team to execute promotional activities, events, and visual merchandising initiatives.

• Handle customer inquiries, concerns, and complaints in a professional and empathetic manner, striving to achieve customer satisfaction.

Requirements

• Previous experience in a leadership role within the beauty cosmetics industry is highly desirable.

• A deep passion for beauty and cosmetics, with a strong knowledge of skincare, makeup, and fragrance products.

• Proven sales and customer service experience, with a track record of achieving targets and driving business growth.

• Excellent leadership and team management skills, with the ability to motivate and inspire a team to deliver exceptional results.

• Exceptional communication and interpersonal skills, with the ability to build rapport and establish long-term customer relationships.

• Up-to-date knowledge of beauty trends, industry developments, and competitor activities.

• Flexibility to work evenings, weekends, and holidays as required.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Singtel Enterprise has embarked on a self-disruptive transformation journey to proactively reinvent how it operates, communicates, coordinates, learns and makes decisions.

By embedding transformation change elements within its DNA, it is able to not only be in sync with the rapidly evolving business situation, but also proactively stay a step ahead of the customers it serves.

This role of Digital Transformation Manager is focused on in developing Singtel’s B2B next-generation digital channel for customer engagement across various Singtel products and services, through tight engagement with the business stakeholders, development team and customers.

Make an Impact by:

• Play key role in execution of the digital channel vision by working collaboratively with business and tech teams (UI/UX, developer and architect) to define the customer journeys, the digital channel for different enterprise customer segments and the online/mobile/offline journeys for customers
• Develop and maintain a prioritized product backlog, and execute on delivering impactful features for our enterprise customers via the product agnostic digital channel
• Identity key enablers and systems to support the digital channel and roadmap for execution
• Support Digital Channel Product Lead in preparation of initial draft product requirement document with impact metrics, and represent viewpoints in prioritization exercises with implementation team
• Play key role in product launch for all our customer segments; conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and product stakeholders
• Identify, analyses, and track metrics that inform the success of products features in driving digital sales and self help

Skills for Success:

• Degree in Computer science or related technical field is ideal but not necessary
• At least 3 years of work experience in product management / product design / program management experience
• Strong project management skills with proven records of successful end-to-end project implementation
• Experience acting as product owners with thorough understanding of agile methodology
• Experience in vendor management and demonstrate ability to resolve disagreements

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Must have existing overseas connection (Thailand) and fluent in thai
• Working hours 9pm to 6am

Responsibilities

• Negotiating contracts for local and foreign performing artists.

• Scheduling performance events, promotional appearances, programs, etc.

• Handling interpersonal conflicts between artists, such as band members.

• Keep and update weekly routine performances.

• Assist the performer in selection for optimal performance standards.

• In charge of the admin of the performer including reporting to the management.

• Has experience as Performer is a plus.

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Must have existing and active connections with Thailand, Vietnam and Korea candidates

• Problem-solving skills, ability to think on your feet

• Travelling to Thailand, Vietnam and Korean is required

• Solid verbal and written communication skills in Thai, Vietnamese and Korean

Responsibilities

Oversee day-to-day operations

Design strategy and set goals for growth

Maintain budgets and optimize expenses

Set policies and processes

Ensure employees work productively and develop professionally

Oversee recruitment and training of new employees

Evaluate and improve operations and financial performance

Direct the employee assessment process

Prepare regular reports for upper management

Ensure staff follows health and safety regulations

Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

Proven experience as a General Manager or similar executive role

Experience in planning and budgeting

Knowledge of business process and functions (finance, HR, procurement, operations etc.)

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Must have existing overseas connection (Thailand) and fluent in thai

Working hours 9pm to 6am

FLOOR MANAGER RESPONSIBILITIES

Here are some responsibilities for a floor manager required:

• Direct daily operations with full decision-making responsibility for F&B operation, weekly payroll, scheduling, and establishing sales goals.
• Utilize strong interpersonal communication skills to direct daily operations of the club ensuring the highest standards of quality and productivity.
• Direct communication with corporate partners in merchandising and distribution to ensure brand integrity and inventory levels to support a club environment.
• Facilitate in human resources duties such as interviewed potential candidates, direct hiring and termination process, administrate payroll.
• Assist in the day to day operation of a night club.
• Fluent in Thai language
• Willing to work night hour from 9pm to 6am as a night club operating hour.

Responsibilities

• Negotiating contracts for local and foreign performing artists.

• Scheduling performance events, promotional appearances, programs, etc.

• Handling interpersonal conflicts between artists, such as band members.

• Keep and update weekly routine performances.

• Assist the performer in selection for optimal performance standards.

• In charge of the admin of the performer including reporting to the management.

• Has experience as Performer is a plus.

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Must have existing and active connections with Thailand, Vietnam and Korea candidates

• Problem-solving skills, ability to think on your feet

• Travelling to Thailand, Vietnam and Korean is required

• Solid verbal and written communication skills in Thai, Vietnamese and Korean

OVERVIEW

Oversees and makes decisions on the operational aspects of the business, as well as engages client organisations at the senior level – winning, developing and supporting key accounts.

RESPONSIBILITIES

Business Development and Selling

• Performs business development with new clients
• Conducts sales and acquire projects
• Conducts S3 credentials presentation to clients
• Provides advice / propositions on project focus to potential clients
• Prepares proposals for clients and conduct proposal presentation
• Performs client management
• Contributes articles for PR purposes

Project Management

• Manages large-scale projects (fee, timeframe, resources, team members, etc.) when necessary
• Signs off and endorses project deliverables
• Provides expert consultancy advice and recommendations in projects
• Provides client liaison and client management
• Assumes quality management role and review final reports
• Conducts final presentation to clients

Team Management

• Manages the local S3 office
• Oversees workload allocation of the team
• Oversees team performance
• Provides team development and training

EXPECTED OUTCOME

Strategic Insight:

Brings strategic and executive acumen into discussions. Defines strong inferences for clients’ issues and landscapes; sets innovative analysis; galvanises clients into actionable solutions for growth and change strategies.

Delivering Results:

Ensures the smooth running of projects, driving outputs and motivating team’s progress toward the right direction. Makes decisions on some of the more complex organisational issues such as payment schedules and budgetary issues with clients. Contributes to the achievement of the team’s P&L targets.

Leading and Managing:

Leads and supervises multi-scaled project sizes whilst managing complex project schedules and processes. Guides team with a strong vision and supports them with clear objectives. Be responsible for the sustainability and growth strategy of the team.

Building Client Relations:

Takes on a greater role in client development with senior levels. Cultivates current client relations into trusted relationships; grows them into business opportunities; and develops new client relationships. Deepens senior client relations with expertise in specific business areas and change strategies.

Knowledge and Market Capability:

Be the thought leader guiding the team’s knowledge and work streams. Be a recognised expert in one or more industry segments.

KEY COMPETENCIES

• Strong management skills
• Proven track record in selling, sales and customer relation management
• Specific or cross industry knowledge
• In-depth know-how on business / marketing consultancy, research and analysis
• Experience in managing large-scale and multi-countries consulting or research projects
• Excellent communication and presentation skills

ESSENTIAL QUALIFICATIONS

• 6 or more years of prior business experience within a similar consulting capacity, or as an industry professional with specific sector knowledge.
• A Bachelor’s degree from renowned universities. An MBA, Masters degree or industry certifications in related fields will be advantageous.
• Fluency in both spoken and written English is mandatory.

-Reviews the work of subordinates to ensure that established procedures and policies are followed.

-Inspects the service area daily to ensure the hygiene of these areas.

-Ensure that all materials and equipment are in compliance with departmental standards.

-Communicates effectively with the kitchen and other key departments.

-Analyses the training needs of the restaurant.

-Develops training programs for staff and trainees together with the training department. Evaluates training results.

-Attends daily briefings and bi-weekly F&B meetings.

-Reviews, coaches and evaluates staff performance and periodically..

Rewards outstanding performers and take disciplinary action as and when necessary.

-Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.

-Ensure the standards, policies and procedures of the hotel are adhered to by the rank and file staff.

-Motivates restaurant staff and maintains good team spirit.

-Conducts marketing research on competitors for analysis.

-Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.

-Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.

-Maintains sufficient supplies and equipment. Replenishes based on anticipated needs.

-Coordinates the requisition of linen/skirting required and assigns staff to transport them to the outlets.

-Reviews the sales revenue for the previous day and resolves any discrepancies with Accounts. Tracks revenue against budget.

-Assigns work and duties to staff in accordance with departmental procedures.

-Conducts pre-shift meetings/role calls with staff and disseminates all information pertinent to the day’s business and customer feedback.

Ensures that staff adheres to the dress code and is well-groomed.

-Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.

-Promotes positive guest relations at all times.

-Familiarizes with all hotel services/features and local attractions/activities to assist with any guests’ enquiries.

-Handles guests’ complaints as satisfactorily as possible.

-Checks the status of all orders and ensures that they are delivered on time.

-Ensures the Hostess stand is clean, tidy and has sufficient supplies.

Reviews the reservation book, pre-assigns designated tables and follows up on all special requests.

-Ensures that there are enough copies of menus, wine lists and beverage lists available and in good condition for each meal period.

Checks the pickup stations and side stations to ensure cleanliness, tidiness and sufficient supplies.

-Directs guests from one outlet to the others when there are situations of overflow during peak hours.

-Monitors and ensures that all tables are cleared and reset according to outlet procedures.

-Assists outlet staff as and when required.

-Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.

-Prepares and submits daily/weekly cover/revenue forecast.

-Completes work orders for maintenance repair and submits to Maintenance.

-Contacts Maintenance directly for urgent repairs.

-Ensures the projects/assignments are completed within the given time frame.

-Ensures all administrative work and closing duties are done in accordance with departmental standards.

-Holds monthly outlet meetings.

-Recruits candidates for the outlets.

-Conducts daily quality checks on the conditions of flowers.

-Performs any other duties as may be assigned from time to time by the Management.