The restaurant manager oversee the successful running of a managing staff, monitoring customer satisfaction, and ensuring that all food items are delivered with service in mind.

You will be responsible for

• Reviews the work of subordinates to ensure that established procedures and policies are followed.
• Inspects the service area daily to ensure the hygiene of these areas.
• Ensure that all materials and equipment are in compliance with departmental standards.
• Communicates effectively with the kitchen and other key departments.
• Analyses the training needs of the restaurant.
• Develops training programs for staff and trainees together with the training department. Evaluates training results.
• Reviews, coaches and evaluates staff performance and periodically..
• Rewards outstanding performers and take disciplinary action as and when necessary.
• Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Ensure the standards, policies and procedures of the hotel are adhered to by the rank and file staff.
• Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
• Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.
• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.
• Assists outlet staff as and when required.
• Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.
• Completes work orders for maintenance repair and submits to Maintenance
• Performs any other duties as may be assigned from time to time by the Management.

Requirements:

• 3 years of F&B experience, preferably in a Restaurant / Cafe setting
• Experience in the hotel industry is desirable but not essential
• Able to work on a shift rotation basis
• Passion for guest satisfaction

Job Description:

• Own the portfolio of active projects and minor changes with responsibility for aligning this portfolio of work to agreed business and IT expectations;
• Lead project mobilisation, including developing the resourcing strategy for delivering various types of change and working with the Head of IT to engage vendors;
• Ensure projects and ongoing change are delivered on time, within budget and meet the expectations of the project sponsor(s);
• Perform day-to-day management of Project Teams, working closely with their Line Managers, including the Enterprise Business Architect (BAs), Solution Architect (Developers) and Release & QA Manager (QA);
• Use processes and tools, including Teams, Confluence & JIRA;
• Work closely with the Release & QA Manager to plan a roadmap of releases taking into account interdependencies between changes and the need to go through a joint SIT, regression testing and release cycle for all Allegro changes;
• Ensure inputs are taken from users and IT stakeholders, thereby logging project risks, assumptions, issues and dependencies;
• Provide regular project updates to business stakeholders and other relevant IT stakeholders;
• Drive and deliver the implementation of quality data to support the production of crucial project metrics across project milestones, effort, requirements, scope change and resource utilisation.
• Any other ad-hoc duties as assigned by supervisors.

Requirements:

• At least ten years of experience as a Project Manager in ETRM IT within a trading house, investment bank, or through a tier-1 vendor/consultancy;
• Good understanding of the trade lifecycle for financial and physical commodities (including gas, coal, LNG or physical oil);
• Experience as a Project Manager on an ETRM implementation or in delivering 3rd line support / small change, e.g. Allegro, Endur, Aspect.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Keeping abreast of developments within Intermediate Long Term Care and community care organisations
• Identifying opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Management of collaborations/initiatives/projects to improve care integrations between company and ILTC providers and/or augment community care
• Serving as workgroup/meeting secretariat
• Supporting implementation of Population Health strategies and regional health plan

Requirements

• Min Degree, preferably in Life Sciences, Business Administration or related qualification
• 3 to 5 years of relevant working experience, prior experience in community care or partnerships will be an advantage
• Experienced in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team

• Issue policies, adjustments, and manage member updates.
• Calculate premiums, ensure timely tax and card issuance.
• Handle client/agent queries and champion digital solutions.
• Manage accurate documentation and resolve issues independently.
• Support projects to enhance efficiency and compliance.

Requirements:

• Minimum Degree in Business or other related courses with at least 2 years of relevant working experience.
• Proficient in MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

RESPONSIBILITIES

• Responsible for the effective and efficient management of Pearl Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction
• Develop and groom staff

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline
• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description

• Approve accounting entry and review work done by a team of Accountants and Finance Officer.
• Review management reports and variance analysis for all companies.
• Review forecast and budget of all companies.
• Consolidated Group results with variance analysis.
• Assist in management reporting and presentation material.
• Review GST reports and online filing of GST.
• Ensure compliance with Group's approved SOP.
• Review processes and internal controls.
• Manage related party transactions.
• Review monthly cashflow.
• Arrears management.
• Review income tax computation prepared by tax agent and handle tax queries for all companies.
• Review property tax and liaise with IRAS and online filing of property tax matters.
• Online filing of statutory surveys.
• Liaise with auditors, tax agent and corporate secretary.
• Liaise with bankers, provide compliance reports.
• Assist in evaluation of investment projects.
• Conduct and coordinate fixed asset sighting.
• Manage Accpac software.
• Other ad-hoc duties.

Job Requirements

• Candidate must possess at least a Degree/Diploma in Accountancy, ACCA or equivalent.
• Experience in keeping full set of books and real estate company is an added advantage.
• At least 3 years of relevant experience in a similar capacity.
• Prior audit experience will be highly desirable.
• Team player, meticulous and possess good organising skills.
• Proficient in Accpac, MS Words, Excel and Powerpoint.

Integrated in Regional IS team, the candidate will be responsible for partnering businesses to collect, identify, filter and formalize BUSINESS INTELLIGENCE applications evolution needs, and manage the development of IT efficiencies in GLOCAL platform.

• Will work closely with central project team to support BI project rollout in GLOBAL platform.
• Will work closely with APAC key users to collect the requirements, to assess and determine how IT can be optimized.
• Will manage development, testing and implementation of BI solutions.
• Will manage changes, Train and support owners and key users.
• Will coordinate IS suppliers and manage their Services.

This position must have strong communication skill who will work closely with different business units across APAC and central, to provide IS&T solutions in a secured & cost-effective way.

The candidate of this position should have an extensive business intelligence knowledge, especially experienced in Google Cloud and Microsoft solution.

Having strong business background, Retail and Wholesales industry is preferred.

MAIN RESPONSIBILITIES OF THIS POSITION

Complying with the PCIS’s guidelines, the incumbent will be responsible

• Manage Projects. Maintain project status and related documents. Coordinate project related activities, including planning timelines, scheduling meetings, coordinating resources, and tracking performance.
• Perform analysis and participate design. Coordinate meetings and interactions with the business users to define requirements. Participate in the analysis, definition and documentation of requirements. Lead the creation and documentation of solution designs that are in-line with the existing technical environment.
• Knowing how to develop applications. Create test scenarios and run tests to find errors and confirm that computer programs meet specifications.
• Manage Test and Document. Perform testing, data migration, cleansing and review of code of related documentation as required
• Support production of applications. Monitor performance of production applications and provide necessary support. Provide technica assistance by responding to inquiries from others regarding errors, problems or questions about programs. Train any required technical support staff to use, test, and support programs.
• Facilitate the transition of programs from development into production.

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• To lead the Operation Team for regional data centre operation.
• To take charge and manage allocated expenditures (OPEX and CAPEX) are well within allocation for implementation across all Singtel data centres.
• Responsible for all Data Centers Facility Management requirements, ensuring DC service quality, security and uptime, meeting or exceeding SLAs
• To review and reform the existing DC network and IT system.
• To develop and integrate the existing Building Management System (BMS) and Environmental Monitoring System (EMS).
• To introduce IOT sensors for Artificial Intelligence and to collect data for Machine Learning implementation.
• Manage the department by providing leadership, coaching, training, and mentorship and overall development of the employees.
• Manage resources in manpower, capital, and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient, and cost-effective manner.
• Work with Procurement on all the tender processes and internal team on the specifications/requirements, to ensure all contracts and tenders are process in accordance to Singtel’s policies. Work with Project team on submitted tender, evaluate feasibility, life cycle cost and maintenance requirements of the design, equipment and services rendered.
• Update senior management on overall performance status and activities for the department.
• Strategize and lead the department towards centralization, digitalization and data analytical to improve Data Center resiliencies and efficiencies.

Skills for Success

• Degree/Diploma in IT Network, Mechanical, Electrical, Building Services, Facilities Management or related disciplines.
• Minimum 15 years of experience in mission critical facilities.
• Manage the relationship with the client, vendor and all stakeholders.
• Perform other job-related duties or special projects as assigned.
• Ability to effectively respond to all issues, complex enquiries or complaints from customers, users and/or higher management.
• Excellent interpersonal and communication skills
• Ability to multi-task, work under pressure and within tight deadlines.

Technical Skills:

• Knowledge in DC Network, IT integration, BMS and EMS.
• Knowledge in deployment of IOT, AI and ML for predictive O&M.
• Knowledge in Data Centre/Critical Services management.
• Knowledge on authority regulations such as Electrical, ACMV, security, fire and workplace safety
• Experience in dealing with various external stakeholders such as consultants, contractors or service vendors
• Knowledge in TIA 942, ISO27001, SS 564, OSPAR, TVRA, SOC Type I/II

Professional Certifications

• Network and IT Expertise
• Singapore Certified Energy Manager
• Fire Safety Manager
• Licenced Electrical Worker (preference)
• Operational Technology (OT)

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality.
• Oversee the acquisition and development of software systems
• Be knowledgeable functionally and drive projects from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Monitor the results and quality of the different software solutions and projects implemented in the organization
• Proactive in providing solutions to project issues/risks
• Oversee the development of solutions and provide technical expertise on the development of software and platform features
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Risk Monitoring and mitigation

Job Qualification

At least a Bachelor’s degree in any of these faculties:
Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies)

• Minimum of 8 years of experiences with at least 3 years as Project Manager.
• Good and proven fundamental knowledge of Project Management and Risk Management are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs
• PMP certification is advantageous but not mandatory; proven track records in managing large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills and Mind-set

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Our client is a well-established bank that offers a diverse range of products and services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Lead a team of KYC officers, offering guidance and support to improve their performance and knowledge.
• Ensure the team's compliance with relevant regulatory requirements, company policies and industry standards throughout the onboarding process.
• Collaborate with cross-functional teams to optimize and improve KYC onboarding procedures.
• Maintain high-quality standards in KYC operations, proactively identifying and resolving issues and implementing innovative solutions as needed.

skills and experience required

• Degree in Banking / Business / Economics / Finance.
• Minimum 5 years of KYC onboarding experience in the banking industry.
• Familiarity with MAS regulations, rules and guidelines
• Ability to collaborate effectively with all internal and external stakeholders

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Reporting to the Regional Compliance Lead, the incumbent is responsible for all compliance matters including but not limited to the following key responsibilities:

• Research, develop, implement and review regional compliance policies, procedures and guidelines to ensure compliance with relevant internal, legal and regulatory requirements.
• Partner and coordinate with regional colleagues to share area of expertise and best practices in resolving common issues and challenges.
• Maintain and enhance the existing compliance framework (i.e., how we set-up, run and maintain a compliance programme).
• Manage the regional whistleblowing platform.
• Lead and drive investigations of ethics and compliance matters. Provide guidance to the regional colleagues in developing and executing investigation work plans. Make independent determinations as to priority and timing of response or follow up.
• Ensure appropriate follow up regarding questions/issues that may arise. The foregoing requires the exercise of sound judgment with a high level of maturity, confidentiality and sensitivity.
• Drive the regional Third-Party Screening program.
• Develop creative compliance activities and support compliance initiatives in the region.
• Research and develop ethics and compliance training materials by providing relevant training and collaborate with the PICs of each Group Company to ensure the compliance with standards and regulations across the region
• Administrative support to Legal and Compliance activities (E.g. coordinating and managing the local and regional ledgers for Gift & Entertainment, coordinating the annual and ad-hoc COI declarations, and supporting the Global Legal Operations for the region).
• Support the coordination and planning of the Governance, Risk and Compliance Committee meetings.
• Support in managing and reporting of the regional whistleblowing platform.
• Perform and lead in other duties assigned by the Regional Compliance Lead.

Job Requirements:

• Degree holder in Law / Compliance or similar discipline.
• 8-10 years of relevant experience in the Compliance function or similar capacity (e.g. internal controls, legal, audit) in a global multi-national company environment.
• Demonstrates strong ability to think logically, analytically and critically. Ability to handle complex issues and approach them from multiple angles.
• Ability to handle confidential and sensitive data in a mature and professional manner.
• Self-starter with the ability to work effectively across culturally diverse teams and be a good team player.
• Ability to work independently in ambiguous and changing environments, along with strong listening collaboration and partnering skills, and resilience.
• Strong communication and interpersonal skills with customer-oriented mindset.
• Ability to engage with people/stakeholders at all levels in different cultures and social environments across the business.
• Proficient in English both written and spoken; any other language is a plus.

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Coordinates daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
• Vendor management/monitoring vendor performance. Perform contract management and enforcement
• Manages outsourced maintenance vendors to work safely, effectively and with high regard to human error avoidance
• Provide weekly reports to the Maintenance team lead
• Manage facilities maintenance works to ensure completion within time and cost objectives.
• Effectively and efficiently manage the maintenance budget and expenditures
• Corrective preventive maintenance measures are implemented for continual improvement of the equipment
• Responsible and ensure the qualities of the maintenance services are consistent and of high standard
• Ensure all the activities meet the legal and statutory requirement
• Conduct regular inspections and monitors the performance of the electrical and mechanical equipment supporting the facility critical operations
• Plan, schedule, manage and oversee the maintenance, repair works, overhaul works and HT/LT shutdown
• Ensure works executed in accordance to approved Method of Statement/Procedure and maintenance regime
• Ensure proper documentation of all maintenance records for preventive and corrective maintenance, including service report and checklist from vendors readily available for audit purposes. The maintenance records are to be fully filled, reviewed and hardcopies signed off
• To prepare budget and carry out in capital project such as tech refresh
• To ensure critical spare parts are stocked up and accountability
• Train and build up technical knowledge of engineers and technicians in maintenance execution and problems troubleshooting through developing and fulfilling the skill matrix. To lead the team in equipment breakdown analysis and execute corrective and preventive action to avoid future failure
• Develop and ensure standard maintenance procedure are up to date and industry best practice standard
• Operational readiness on 24 x 7 environment

The main duties and responsibilities will be subjected to review when there is change in business requirements and scope of work.

Requirements:

• Degree/Diploma in Mechanical, Electrical, Facilities Management or related disciplines
• Minimum 5 Years Mission Critical Facilities
• Knowledge in Data Centre on critical HVAC, high voltage and low voltage switch gears, switchboards, transformer, generators, UPS systems, DRUPS and static transfer switches
• Knowledge in Cooling Plant Management is an advantage.
• Able to read & understand M&E drawings
• Hands on repair and maintenance skill in Cooling infra is an advantage
• Independent, motivated, committed, and hands-on with good communication skills and ability to resolve conflicts calmly
• Proficient in MS office tools such as Excel, word & PowerPoint.
• Ability to effectively respond to all issues, complex enquiries or complaints from customers, users and/or higher management.
• Ability to multi-task, work under pressure and within tight deadlines
• Manage the relationship with the client and all stakeholders.
• Perform other job-related duties or special projects as assigned.

The Job:

• Participate in audit planning
• Execute assigned program/ procedures on financial and compliance audit.
• Prepare, summarise and communicate audit results
• Suggest remediation plans and review remediation work
• Provide guidance to staff and ensure timely completion of assigned work.

The Requirements:

• Minimum 5 years of audit experience with at least 1 year in a supervisory role
• Degree in Accounting
• Strong fundamentals in auditing/ accounting knowledge and competent in handling all auditing areas including costing, percentage of completion recognition methods, taxes etc.
• Willing to travel overseas when required (20%-50%)

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

Job Description​

As Merchandising Manager, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within the Region. Leading a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as digital, commercial and visual as well as global counterparts in business units and assortment office, you enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.​

​

You are customer centric and sales-driven professional with a strong commercial awareness and salesmanship back-bone. Thriving in a fast pace and agile environment, you love working with the product and to set a plan of how to optimize the supply and demand in line with the global assortment and merchandising strategy. You are leader that strives to strengthen team and foster collaboration across channels, roles and functions, empowering strong collaboration and alignment between channels & teams to become more customer focused.​

​

Key responsibilities​

• Being a regional expert of your concept, you understand current and future customer demand as well as is the expert on your market, staying up to date with competitive landscape in terms of product, fashion, quality, price and activation.​
• You analyze product data and provide key actionable conclusions to the regional organization, as well as visit physical store and digital platforms regularly to identify potential and follow up on commercial strategy implementation.​
• Driving your concept, securing and optimizing commercial product offer, you maximalize short and long-term profitable growth for your concept in the region by optimizing global assortment strategy, influence price, quantities, income periods, assortment width and managing regional product lifecycle with the assortment team.​
• You optimize net selling by establishing clear commercial priorities per channel, but identifying and acting on the sales opportunities / threats, as well as influencing and executing global product strategy from business units and global merchandising.​
• Set stock freshness targets, strategy for commercial impact, size availability and product activation strategy in and post season; reacting with in and post season inventory management and omni key product categories based on in-season performance.​
• ​

Qualifications​

To be successful in the role as Merchandising Manager, you should have strong commercial focus and are insight and data driven, with proven ability to drive results and work towards goals. You should have a broad merchandising knowledge and commercial experience that understands the total picture from customer demands on our offers.​

​

What you need to succeed:​

• Economics or Business degree/relevant qualifications.​
• Strong and proven leadership experience with a focus to build highly performing teams in a dynamic environment.​
• Sales driven and have a strong commercial awareness and salesmanship.​
• Strong in delivering results and have exceptional analytical skills and technical knowledge to operate and is up to date with merchandising systems, tools and reports.​
• Ability to link customer insights knowledge into mid- and long-term commercial actions; and have deep understanding of product, stock and product lifecycle management.​

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of relevant experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking division.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• Minimum 1 year of financial advisory experience is advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Key Responsibilities

· Responsible for regular reports to lead consultant

· Responsible for day-to-day success of project execution

· Day-to-day management of the construction process

· Point of interface with lead consultant and client project teams

· Team leader for project delivery

· Sets quality benchmarks with the consultant and client team

· Establishes project execution plan (PEP) in conjunction with the Project Manager

· Conduct risk management and value engineering studies

· Responsible for achieving goals of quality time and cost

· Manages the construction process on site

· Oversee all HSE checks, reports and incidents

Pre-Construction Stage

· Visit site to evaluate site conditions.

· Develop the Construction Program with the Project Manager and Planner.

· Prepare Information Required Schedule with the Project Manager and Planner.

· Obtain approval of the Construction Program during the Design Brief Meeting.

· Raise Q&A Forms for queries and clarifications.

· Prepare Project Control Form for Start-Up Meeting.

· Attend Project Start-Up Meeting.

· Complete and distribute the Project Control Form.

· Participate in the procurement process and Trade Contractors selection.

· Liase with the Project Manager in the review of tender and contract documentation - identify contractual requirements.

· Over see any ISO issued forms are addressed and logged back to server

Construction Stage

· Effect site possession and agree site defects with building management.

· Prepare site establishment plan / Fire Egress and effect site establishment logistics.

· Manage the day-to-day progress of works on site and resolve all trade contractor – Building Facility Management co-ordination issues.

· Check all Method/Risk statements comply with the work scheduled and mitigating any Risks.

· Monitor and maintain progress and program. Ensures any delays to programmes are addressed and resolved immediately. Escalate any necessity for request of Extension of Time (EOT) to the Project Manager immediately.

· Manage design information. Monitor the Information Required Schedule. Manage Change Orders in conjunction with the Project Finance Manager.

· Ensure materials used are to spec and cross referenced to schedule and sample boards.

· Highlight and address design build ability issues with in construction drawings and shop drawings

· Monitor quality and trade contractor performance through supervision, regular inspection and snagging.

· Liase with the Project Manager to address all key issues as they arise.

· Monitor procurement to ensure it is progressed according to plan.

· Visit factory to check on off-site fabrication.

· Conduct and document all scheduled project meetings.

· Maintain proper records of drawings and documentation.

· Manage the day-to-day implementation of Health, Safety Environment and liase with the HSE Officer / Co-ordinator.

Completion Stage

· Prepare Completion Program with the Project Manager.

· Conduct final verification for all completed Trade Contractor's work.

· Complete Trade Contractors' Quality Audit.

· Conduct and complete progressive final snagging and defects clearance.

· Conduct cleanup for project handover.

· Conduct joint final inspection with client and consultant.

· Document and complete identified defects by client / consultant.

· Compile as built drawings and prepare Operations and Maintenance Manual (O&M) for issuance to client.

· Identify and rectify defects with building management. Apply for release of building deposit.

· Apply and obtain Certificate of Practical Completion with the Project Manager.

· Organise Delivery Services move-off site and co-ordinate project documentation with Construction Secretary for archival.

Post Completion

· Conduct to meet client with the consultant present for a walkover at the end of DLP to establish and agree on the list of defects if any.

· Liaise with the Project Manager to address all latest defects during DLP

Employees have a duty to take care of their own health and safety and that of others who may be affected by your actions at work. Employees must co-operate with employers and co-workers to help everyone meet their health and safety legal requirements.

Our client is a reputable global bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 2 years of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Director of Operations (DOO) must have an excellent level of commercial awareness and can build and maintain relationships with internal and external guests. Is responsible to direct and lead the daily operations and assist the General Manager in the development and business components of the serviced suites through providing effective and relationship-oriented leadership. The DOO is responsible for highlighting issues to the General Manager to help formulate solutions. He / she will co-ordinate all activities of the serviced suites and ensure the maximisation of room revenue and profit and guests’ satisfaction. The DOO is required to assist in the preparation of the annual Budget and monthly forecasting process. The DOO will also work very closely with the senior management team members in developing and implementing annual and medium-term strategies, championing projects and objectives to achieve profitability and business growth targets as set and agreed by Pan Pacific Hotels Group.

Operational Responsibilities

· Fully responsible for the operations of Front Office, Housekeeping, Engineering, & Security operations.

· Support and work with all Head of Departments to ensure efficiency and high standards of operations in the assigned areas.

· Inspect and ensure the front and heart of house are in operative condition to receive and serve the guests at high levels of guest satisfaction through the consistent execution of all Corporate brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates

· Conduct regular operations team meeting with Heads of Department and Managers to effectively communicate to the teams on strategies, operational issues, action to be taken for service recovery and staff issues.

· Formulate strategies and collaborate with associates to continually improve the guest experiences while maximizing revenue and profits.

· Keep ahead of industry trends and creates new revolutionary standards to upkeep guest satisfaction and service recovery process.

· Ensure active implementation and adherence to PAN PACIFIC Brand Touchpoints & Magnifiers through implementation of Standard Operating Procedure.

· Understand the updated local and international markets and lead strategic initiatives to maximise revenues in any given situation.

· Ensures all serviced suites-related licensing and legal requirements are in place and maintained in accordance with the laws of the country.

Financial Management :

· Drive achievement of Gross Operating Profit through revenue growth and management of expenses while abiding by the Policies & Procedures dictated by the Pan Pacific Hotels Group.

· Oversee the timely development and completion of the annual Budget and monthly Forecast, and to regularly monitor performance and assume responsibility for its achievement.

· Monitor the productive deployment of operations expense budgets and purchases whilst keeping with regulatory and audit guidelines.

People & Culture

· Support the General Manager in developing human capital to ensure on-going management and staff capability development through its selection and performance management.

· Work closely with the Heads of Department to develop and grow the teams through mentorship and coaching and provide timely and constructive feedback when required.

· Continuous focus on associate satisfaction through driving People & Culture initiatives, building highly efficient and motivated teams who are committed to guest satisfaction and care.

Other Responsibilities

• Support the Mission, Purpose and Values of the Pan Pacific Hotels Group.
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Always exercise responsible behaviour to uphold the image and reputation of the Pan Pacific Hotels Group, Serviced Suites and department.
• Carries out any other reasonable duties and responsibilities as assigned.

The Orchard Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position:

Duty Manager (OHS)

Reporting to the Front Office Manager, the incumbent will be responsible to:-

• Greet and extend hospitality to all guests.
• Handle guest check-in and check-out at the reception
• Ensure a smooth and efficient running of the Hotel’s operations
• Supervise the activities and manpower deployment of the front office team on the assigned shift
• Handle guest enquiries and feedback professionally, to maximize guests’ satisfaction
• Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage
• Manage and improve guest reviews score

Requirements

• At least 2 years’ of working experience in a similar capacity in the hospitality industry.
• Diploma in Hotel Management or equivalent.
• Good organizational skills, ability to prioritize workload and handle pressure.
• Good leadership with strong interpersonal and communication skills.
• Knowledge of Opera System would be added advantage.

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Rasa Sentosa, Singapore

We are looking for a Service Centre Manager to join our team!

As a Service Centre Manager, we rely on you to:

• Ensure smooth operation in the Service Centre on a daily basis
• Supervise and direct the Service Centre team
• Ensure that the communication system of the hotel is well maintained and all communication are handled effectively
• Ensure all interactions, telephone calls and enquiries are handled professionally, promptly with care and adhering to service standards
• Provide guests with an effective one stop service
• Ensure proper communication with respective departments

We are looking for someone who:

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful and trustworthy leader
• Loves interacting with guests
• Has experience in the same capacity with hotel background
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided to Sentosa Island

If you are the right person, what are you waiting for? Click the apply button now!

JOB DESCRIPTION:

Assist manager for all aspects of daily assigned outlet operation

Engage with guests, understanding their preference and feedback, to continually elevate the dining experience

Ensure all service staffs are well groomed, properly attired and efficient

Involve in monthly physical stock take

Perform other related duties as manager assigns

REQUIREMENT:

Min. 3 years of experience working in F&B industry

Demonstrate ability to multitask and effectively prioritise responsibilites

Great interpersonal skill and a team player